Reviews of Auto Super Shoppe Albany. (Auto Repair Shop) in Auckland (Auckland).

Auto Super Shoppe Albany

281 Reviews

124 Comments

Auto repair shop

Mechanic

49 William Pickering Drive, Albany, Auckland 0632, New Zealand

Description

Information of Auto Super Shoppe Albany, Auto repair shop in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of Auto Super Shoppe Albany

Popular times

Monday

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Reviews of Auto Super Shoppe Albany

K. O.

Amazing over-and-above advice and assistance given. Able to diagnose the issues and provide solutions and timeframe for repairs in a super timely way. I even had the gift of getting my car back a day earlier than planned. Really appreciate all the help Rob gave plus the team that worked on the car. Thank you so much for the excellent service. Its the difference between choosing between providers and I will most definitely be a return customer and recommend your services to others.

K. K.

Professional and friendly service. I appreciated Rob first giving me a call and letting me know what were the issues. He and the team also did more than what I asked for. I am impressed, highly recommend this repair shop! Thank you guys for such a great customer service 👏

J.

Very friendly team here! I was in an urgent need after hours to get my car plate fixed as someone knocked it off. I was very impressed with the help offered by the staff here. He was very quick witted and did a fabulous job in getting my car plate fixed. His kindness and amazing help have been much appreciated, thanks very much! Their professional service is highly recommended!

B. H.

First time coming here, will be a regular moving forward! Team are incredibly friendly and were great at keeping us in the loop with work that needed doing/when car was ready for pick up. Plus cheaper than expected so doesn't get any better than that!

M.

Great communication with me when they find something that needs addressing, giving me price options, and working with my availability around work too. Very friendly folks too, my favorite auto mechanics :)

D.

Great place and team of people! Rob is an asset, cool calm and collected, very professional. They'll see you right, no mess no fuss, and even try to save you money. Highly recommend!!

P. H.

I have used the Auto Super shop for many years I have found them to be very reliable and thorough in servicing my cars and I also get them to do my WOF as well

J. D.

Very helpful and friendly. They do whatever the car needs. I trust they will do what is needed. And I keep coming back.. yearly...

A. H.

My car is driving so well after new tyres, brakes and a service.The pricing is very fair and the workmanship is excellent.

D. G. (.

we had a heap of trouble with the van. There was issues with the computer and it took a tonne of diagnosing, which got pretty expensive. it wasn't the cheapest job, but these guys were very professional, kept me informed the entire time which was a couple of weeks... but I was very happy with the service, quality of work and the staff are all very friendly. highly recommended

L. S.

Called me back as soon as level 3 opened up. Dropped my car off and was fixed by midday! Very fast and efficient

E.

Communication is always excellent, pricing over the phone gives a good indication of what the final bill will be so no surprises.

A. E.

Great service. Really quick and professional service so close to Christmas! Will be returning :)

A. R.

Pleasant and friendly customer service from Jonny. Impeccable work on my car, despite being an older beat up hatch back I feel like my car is given the 5 star treatment I pay for. The services selected below are across several years of WOF's and services.

C. R.

Second time back to this team because they were so good the first time. First time they sorted a transmission issue for one car during the level 3 lockdown and organised a courtesy car all contact-less and very quickly. They were clear about every step of the way and how much it would cost, thankfully they sorted it at a reasonable price. Went back when my second car which needed new brakes and again were clear every step of the way and contacted me when needed, a courtesy car was available again which made life a lot easier. Highly recommend them for their professionalism and pleasant to deal with. Thanks

A. H.

Great service and car was sorted in less then a day. Awesome guys!

R. W.

Highly recommend these guys. Booked my car in for a service and mentioned I was concerned about the brakes. They went the extra mile with the service, my car runs like a dream now and they thoroughly checked my brakes and reassured me they're safe and didn't need work rather than trying to upsell me. Definitely trustworthy and professional in my opinion. Thanks for your work! I'll be back.

A. C.

The staff were professional, helpful and friendly. Excellent at explaining processes and choices. Very happy, as a new customer, that my car is in such good hands.

K.

By far the best mechanical service I have ever received and experienced. Dropped car off early in the morning and was kindly given a lift to the bus station. Communication was excellent and I was given a call and also was emailed an estimate of costs for parts, repair, and labour. They even gave it a mini valet after servicing it which shows they go the extra mile. Thanks to Rob and the team. You guys are amazing

J. J.

They are always friendly and always happy to book courtesy car for me. When I get my car back, it drives so much nicer. Might just be in my mind, but I think not :-)

S. C.

Very nice team, they make sure that you fully understand what work has been done on your car, and why they would recommend further work. I always get a cost estimation before the service job, and getting a lift locally is the little extra that puts my mind totally at ease on the days I need my car serviced.

C.

Great company and wonderful people to deal with, highly recommended and will continue getting my car serviced with them, thank you team for a great job done 👍👍👍👍

K. T.

Always friendly, professional and trustworthy. Great that they have a courtesy car. Also use them for my car servicing and warrants.

C. O.

Great service from Rob his customer service is excellent. I trust him to provide the best care for my car. I was going to my European cars dealership but found them unreliable so came back to Albany Auto Shoppe.

A. K.

Always the same reliable service with a smile. Nothing is too much trouble & they even vacumned out my car for me after they serviced it! They offer clients (at least from our retirement village) to drop home & pickup. Thanks & a Merry Christmas to the staff.

J. L.

Very helpful staff and a great range of products. Will give good advice and solutions on issues you have and happy to explain in detail if you’re lacking in mechanical/auto knowledge

A. C.

Really helpful team over at Auto Super Shoppe Albany. My car was serviced, brakes replaced and had my WOF done. Costing was transparent and payment via Genoapay was available.

H. M.

Absolutely excellent. I have taken two cars there in the last two weeks. Very professional, very helpful. Nothing was too much trouble. They have a courtesy car and also offer transport locally.

G. S.

I went to Auto Super Shoppe for my WOF and they were so helpful and friendly. They made the level 3 contactless process so quick and easy. They called me with updates and clearly explained how the contactless WOF would work. They also sanitised the contact points in my car. I would highly recommend their quick and professional service and will be visiting again!

t. r.

A clean, professionally run auto repair/service centre. Firat time that my car has ever received a light valet afyer a service in NZ. You guys rock! Even the coffee's good

j. b.

Their service was outstanding. Extra time was taken to ensure I knew issues with my car and courtesy car was provided. The whole experience was smooth and painless plus staff were amazing! 10/10

N. G.

Friendly service, quality service. Done me well both times I’ve had business with them, will definitely keep going.

Z. B.

Just had a comprehensive service for my car today. Friendly customer services and great mechanics. No salespeople around. All the advises are based on trusted proof. Definitely will go there for next service. Thank you guys.

D. J.

Really happy with the service we got. The local drop off was a life saver and made the experience stress free. No hidden fees or costs and great communication before and after the work. Will happily come again!

T. S.

I'm healthcare worker and now during the lockdown I had my car breaking down while I was driving. This guys were very helpful they took my car, fixed it , gave me a courtesy car so I can still work and during which process I had Zero contact with staff and they even put a alcohol sanitizer spray in my car during this lockdown. Very pleased with their safety processes for staff and customers! I will be back !

J. P.

Went in to get my battery and starter checked. The service was quick and they went above and beyond by giving a report on other issues I should consider. Learned more about my vehicle in the process and now she starts like a charm.

T.

Great comunication and a easy stress free experience. Highly recommended Auto Super Shoppe Albany. Thanks Rob and the team for all your help and work on my Subaru legacy. Cheers

J. M.

Super friendly and helpful, very pleased with the work.

a.

Staff were friendly and kept me informed about my repairs. Job was done quickly. Prices were reasonable.

J.

Awesome staff, I really think they went the extra mile to get me the best price as well as helping me out with being able to get to work :)

P. H.

Great service & wonderful people, very easy to deal with & nothing is a problem. I have had my vehicles serviced there for many years & can thoroughly recommend them.

M. G.

Auto Super Shoppe in Albany did a great job of doing the repairs to my vehicle to get a warrent. They are very friendly and very professional. I would highly recommend them.

R.

My car broke down on the Harbour bridge last Friday afternoon. Approaching peak hour.. I rang Auto Super Shoppe Albany stressed to the max, they sent a tow truck which took me and car to there garage, gave me a replacement car, within the hour I was safely home and completely relaxed. I can not recommend Auto Super Shoppe Albany and all who work there highly enough. All others should aspire to be like this company. The best. Thank you very much.

T. D.

I've taken my cars there for years. All-ways friendly efficient and timely. Handy loaners cars too! Great service from Earl who is friendly and caring . Highly recommended!

Y.

When I bring my car in for service, I feel more like a family member than a client. The team at Albany Auto Supershoppes are on the ball - they do a quality job that leaves me feeling safe behind the wheel.

D. M.

Often go here for my regular servicing and WOF. Always friendly service, good price, highly recommended. Would use again.

D. D.

Full brake pad/disc replacement on an Audi Q7. Couldn't have asked for a better job and price. Super friendly as well. Top marks. Highly recommended!

K. S.

The team have been honest, knowledgeable and thorough in their workmanship. Their communication is detailed and they show understanding of their customers as well as the vehicles.

J.

I have been using Auto Super Shoppe Albany since I got my first car 17 years ago. They are always very helpful and I 100% trust them knowing they will do a great job.

C. J.

Great service and friendly staff. Highly recommended! Second time i took my car for a WOF and ill always go back

M. G.

The team at Auto Super Shoppes Albany are honest, communicative and friendly. They let me know what they were going to do every step of the way with no hidden costs.

M.

The team at Auto Super Shop Albany are fantastic. Great service and well priced.

S.

Auto Super Shoppe did an awesome an inexpensive job fixing my Triumph TR4. I highly recommend them.

K. L.

Visiting from out of town and needed a couple of things fixed to get my WOF. Needed new boot on power steering rack and new fog light. Call in off the road after identifying them online. Covid-19 level three was in action. Pleasant and easy to book in job to start a few days later. They said about 2 days to get part out, send to get reconditioned get back reinstall, do a wheel alignment and replace faulty fog lamp bulb ( tricky place to get at). Job was done and complete in a day and a half and was billed at estimated cost. WOF recheck done and passed I was a happy man.

M. M.

All work carried out as required. .Very happy with results and great service from all Staff. Many thanks Alan @ Marion would recommend to one and all.. Top Service was given

T. R.

Great service, friendly staff. Even offered to fill my tire as it was clearly a bit deflated . Will be coming back for sure.

E. K.

Great customer service and a really friendly bunch of people. Knew exactly what they were doing and kept me updated. Will be making this place my regular from now on. Good work!

J.

Introduced with one of their specials, service was friendly and helpful. Delivered and expected and on time as requested. Happy with the service and booking the next on in.

G. M.

Emily is friendly. The reception area is a bit dated. The Mechanics look like typical, "The Rock" listeners. Place seems OK.

M. B. (.

Great friendly front line staff here. The mini valet with a service is always a nice touch.

J. P.

Thank you auto ss albany shoppe for the service of my car's wof last May 8,2020..awesome.many thanks to the technician Mr.Bruce as usual to Janny👍

J. H.

Excellent customer service with clear explanations given in person, by phone and on bills.

C. J.

The team at Albany are awesome. The service is prompt and professional highly recommended.

D.

Super quick, friendly and efficient service. They also helped at the end of the day with a small issue at no charge, with I really appreciate.

K.

Team always friendly and helpful, nothing is ever a problem.

E. W.

The team are always professional and courteous, and I am always confident that I have received quality work at the best possible price.

R. A.

Great service as always, highly recommended you use these guys. Good pricing and great communication.

L. H.

Great service all round. I was particularly impressed with the level of communication. No untoward surprises. Now my preferred provider. Thanks!

P. R.

Great service staff friendly I'm confident driving after my car after a service because I know it's been throughly checked

P. I.

Fast friendly service. Very professional, clearly explained issues and what would be done to complete them.

E. G.

Amazing service! Friendly, professional and excellent customer service!

D.

Been servicing my work vehicle for 10 years A1 all the way

S. M.

Great pricing helpful and informative. Your one-stop shop. Great service.

S. F.

Always excellent service

R. E.

Friendly staff , excellent communication before and after the service . service is very good and quick.

J. N.

Flexible very helpful courtesy car mini valet

A. A.

Speedy and efficient service at competitive cost. Particularly like the way they prewarn of items to be kept an eye on for service in the near future

K. T.

Always friendly and helpful, and work is completed to a high standard and on time. Definitely recommend!

N. N.

The service is very good and fast to fix my car’s problem.

S.

Great work as always

G.

Very professional and efficient service, delivered to a high standard “painlessly”

j.

Great team will always use them

B.

Great service! Reliable. Highly recommend.

M. J.

Great service and well priced.

K. B.

Professional , reliable, knowledgeable. Great communication

D. L.

Always helpful, skilled and resourceful in looking after my car.

A. B.

Always friendly, efficient and on get the job done.

C. J.

The staff are total pros and there's no cowboys here. Very professional outfit.

F.

Top auto shop - upright guys know what they're talking about

T. O.

Good service. Quick and easy to deal with.

H.

100% recommend this place

J. W.

Great service. Professional and informative

B. A.

Prompt service and call back. Bit expensive

A. B.

Excellent service and help with transportation.

D. C.

Great friendly service.

M. V.

Made the mistake of going elsewhere once and these guys fixed it

J.

Great service at reasonable prices

D. A.

Great friendly service, as always.

J. C.

the service is perfect and stuff is nice

A. M.

Awesome service and so helpful

S. H.

Quick and informative service and repair

B. N.

Good workmanship.

s. k.

Good customer service

J. D.

excellent service

H. E.

A very easy and pleasant experience dealing with the team here. First interaction with reception was amazing , welcomed with a warm and friendly attitude! I mainly dealt with Rob , who had by far been the best mechanic I’ve dealt with . No messing around here , straight to the point , I had about 4 issues that needed to be fixed on my GOLF and it was done within a couple of hours. The process of it all was incredible- communication was amazing , got a call before they went ahead with the fixes to discuss pricing which I thought was super helpful. AMAZING service and glad to have my vehicle up and running ! Thank you Rob and the team !

T. A. M.

Very professional and efficient. Rob and the team gave great customer service. Highly recommend this place.

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