Reviews of VTNZ Henderson. (Auto Repair Shop) in Auckland (Auckland).

VTNZ Henderson

508 Reviews

168 Comments

Auto repair shop

Vehicle inspection service

13 Sel Peacock Drive, Henderson, Auckland 0610, New Zealand

Description

Information of VTNZ Henderson, Auto repair shop in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of VTNZ Henderson

Popular times

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Reviews of VTNZ Henderson

j. c.

He was amazing best customer service I've ever experienced. He was very interactive with me, he was cool calm and collective, even as busy as they were on that day. He deserves definitely EMPLOYER OF THE YEAR. We need more like him.

J. A.

Went in and the guy at reception with black hair I wish I knew his name to write this directly to him, but thank u so much for such great service, you were so vigilant and got things done heaps quicker than the person who was there on Saturday and made the mistakes I had to come back and fix, she also took along time to sort out what I needed whilst there was a long queue, but this guy I think he is Maori or possibly Polynesian, never good to assume one's ethnicity but I hope ur boss sees this so they can personally thank you and give u a raise or something, u are a real credit to the business. U rang around to get in touch with me after to let me know what I needed was ready to be picked up!! Thank u for great service and just getting what needed to be done, done.

G. L.

Took a company vehicle for WOF, had the scan bought to my window, for what must be a tiring on your feet all day being helpful to members of the public type job the lady was helpful and cheerful. Office lady was very Courteous when trying to find the Company's account, I paid by eftpos, my mistake I found out later was we don't have an account. Got the WOF very helpful and Courteous place to deal with.

G. B.

Went to renew my driver's license, didn't have to wait long, I expected to be longer as it was the second day finally opening up to us. Pleasant staff, very efficent.

T. T.

Excellent service. Always accommodating and all staff are on point

J. S.

Good, friendly service. Helpful and organized and close in proximity to where I live.

A. C.

Good service from staff. Very pleased

A. D.

Thanks great sevice all smiles two staff very helpful so have a nice day 🤣🤣🤣

A. T.

Will not accept cash, only EFTPOS. Cash takes too much accounting time.

J. W.

Very efficient and friendly service.

K. L.

Professional. Fast and they were quite busy.

M. C.

I took my taxi for a cof and all the staff were very helpful. I asked the ladies behind the counter a couple of other questions and got all the answers that I needed!!!😀😀😀 as I have arthritis in my knees the guy that did my cof actually brought my car round to the front so i didnt have to walk too far!!!! AWESOME SERVICE!!!!!

R. C.

Very helpful and courteous staff.

M. K.

Very fast and friendly service. I showed up minutes before closing time, but they happily helped me and I received new plates for my car. Thank you!

D.

Great service, very helpful and friendly by both ladys there.

t. g.

First time at this VTNZ, Lovely service from the young girl at the front counter, man that checked my car was brilliant, so helpful, will go there again.

L. B.

Fast and efficient turn around getting my car done. Abrupt and direct staff member on the counter who is certainly there to keep things moving. Mechanics are good and fast. Waiting area is not bad. Clean and tidy. Good view of what is happening to your car too, which is good.

O.

Very good and kind staff

V. S.

Didn't like how staff stood on the rear bumper of my Kia Suv to get in the trunk Have scratches on it now from their boots

A. U.

Sat my learner's theory test, I'm usually incredibly anxious but I felt surprisingly at ease here. One of the ladies at the desk was lovely!

K. D.

WOF check, was a OK wait time

D. R.

The ladies in there were so very helpful and so were the two men nothing was any trouble great team thanks VTNZ Hendo.

r. “. j.

After a long time , been to vtnz, such a place like this especially a customer oriented place, as customer expecting a smile from staff members,attended by two of staff members , couldn't see a smile from any of them , tone and body language of the staff make me uncomfortable, lack of communication etc.when you compare to other service providers, this place have to be improve customer relations

T. W.

Great customer service, friendly staff...my experience far exceeded my expectations.

E. E.

Easy and fast service

D. M.

Pretty prompt service even though it was busy. Staff was friendly and even though I failed my warrent. I got 2 new tryes went back and pretty much went straight through.

D. S.

I would like to say a big thank you to Mike. IHe helped me with a query yesterday. I was very stressed and he put me at ease and the problem was sorted the same day. What amazed Me that he kept in contact with me all day via text. You are a real asset to the company. Thank you again Delerise Smith

E. H.

Great. Helpful and friendly staff. Clean and tidy. Well done everyone.

r. b.

Went there couple of days earlier to renew my license. Office was housed temporarily in a shipping container due to repairs being done. Which was ok. Two ladies behind the counter. One was friendly and the other one was, while not unfriendly but not cheerful either.

A. H.

I was serviced fairly fast. The lady at the office was very nice and helpful. On the Orr hand, the guy I had to deal with during my WOF check was cold and unfriendly.

A. L.

All the staff there are friendly and efficient. My WOF and basic service took about an hour. Fastest WOF and service ever!

G.

Very helpful and friendly. I was in and out 10mins tops happy to recommend to one and all.

S. M.

Apart from having to ask if they take my RSA card (for the discount) this is my preferred WOF center. First thing on a Saturday morning the line is short and in and out in no time. The one time a failed (break light) the guy took plenty of time to explain what the issue was and how to a) fix it and b) what to do when I came back. The ladies on the counter were great also. Thanks.

K. S.

Licence renewal. Busy on a Saturday as expected, but efficient & friendly service.

w. j.

Excellent service, nice friendly people

B. T. A. H.

Close to home but small. Friendly staff, thorough checking for warrant, a little too thorough will go to my local mechanic next time.

S. B.

The ladies at the counter are always friendly and helpful. Thumbs up from here.

K.

huuby did his drivers licence renewal with Sara , super efficient and fast service. Both Sara and Sharon were awesome .Big thanks from hubby for all your help

K. H.

Plenty of seating inside and outside staff really helpful and friendly wof was great told me that I had a nail in my tyre and to go and get it removed straight away.

P. C.

Very friendly service and no queue the day I went.

T. K.

Friendly efficient service at reasonable price. Convenient location with easy access and well laid out 👍

C. J.

Great service from the team/s of both the Westgate, Massey, and Sel Peacock Drive branches of VTNZ. I have used both branches recently, plus over the past few years. Well done guys!!

C. W.

Vary friendly and professional service with long waiting periods.

S. H.

Have not had good experiences in the past with VTNZ the men who take the cars for the warrants really need to work on their hand writting its shocking and most times you dont even know what you're reading or need done because of it 🙅‍♀️ Customer Service is standard

K. C.

The older woman is horrible, as soon as I walked in she snarled at me and my daughter as if it wasn't okay to get a warrant here ! I've had my car for 2 years now, and been to many different places for my warrants which have passed and all of a sudden my tints don't comply ????? The younger lady was helpful.

A. E.

Lovely team very help and patient

A. A.

The best branch and staff very helpful and professional

J. C.

Fantastic fast service. Very helpful staff that even fitted my new trailer number plate. Appreciate your help and service. Thanks

S. C.

Always been happy with wot I go there for

t. s.

well served at reception! will recommend to families :) love it.. :)

S. A.

Friendly staff and great service

P. T.

The staff doing there job very well

S. m. C.

Great place for a wof or to get a car inspection done before buying. I've got a car inspection done here and my wof for the car. Lovely staff.

I. K.

Very good customer service by Shan Ali n team....thanks Mr Pala for the cof ....have a great day....God bless u all......

S. C.

Very friendly staff and fast service

l. h.

Went there to get my licence updated friendly and efficient

T. G.

Great customer service and thank you for the service this morning with applying for my learners license and I passed in the end . Recomended to all . ☺

C. M.

Needed a fast warrant (discovered mine was out by several months) fast and efficient service, helpful staff.

N. P.

The staff here are awesome. Helpful and cheerful. Good work, team !

a. m.

Staff members are really nice & help-full highly recommended...

V. H.

Much smaller queues than the usual VTNZ's I have been to. Was in and out in under half an hour, very impressed!

D. S.

Picked up some rego for the car. Parking was great, small line and the two ladies at the counter were super efficient.

A. M.

Passed a WOF renewal there recently, everyone was very nice and helpful! Thanks guys! Be aware that it can be really crowded there on Saturdays

I.

Front Counter staff very friendly and helpful ..😃

a. p.

Super duper service# staff treats us like family members# special thanks to MR ML PALA

C. J.

Fast efficient service, as of course it should be.

U.

Good service

S. D.

Bought my rego from there. Pretty straight forward .

B. H.

Massive range and very helpful staff.

J. M.

Very good service and fast. Staff very smily

N. P.

Excellent service renewing my drivers license was a breeze

L. M.

Renewing drivers' licence. Very friendly and efficient - no problems. :)

A. T.

Good friendly staff. Limited service options available.

G. N.

Good staff. Efficient. No muckarounds

K. S.

Friendly down to earth staff. Little bit more expensive than usual but its worth it 😊

s. A.

Great place to get things done and very friendly staff

N. H.

Only a little place very busy but they spend a lot of time talking to each other and the people are kept waiting

H. M.

Very fast service an customer focused

P. J.

Good place to renew my license

T. W.

Didn't have to wait to long to do my Drivers license

M. G.

Awesome staff, were sooo nice and efficient

S. K.

Very friendly staff, quick service

G. W.

Good service great staff

J. F.

Fast turn around, friendly staff.

J. K.

Super quick and friendly staff

I. R.

Good service and did everything promptly

K. T.

Quick hassle free WoF, and other licensing services inside.

j. a.

Easy to deal with lovely staff

T. L.

Nice, helpful and prompt

C. R.

Nice staff and never any problems.

C. M.

Fairly efficient getting a new trailer registered and warranted.

L. R.

Great service very thorough

J. N. B. T.

Helpful,smiling customer service!

M.

Friendly, Helpful & Efficient.

L. L.

Great and friendly staff

K. Y.

Very friendly, fast & efficient 👍

I. B.

Very helpful and knowledgeable

A. H.

Great place to get things done

S. L.

Very friendly & helpful staff

s. r.

Good workers, dodgy public crowd

D. D.

Very nice and helpful staff.

P. B.

Testing your road IQ worthiness !

D. R.

Fast and friendly service

F. “. R.

Very helpful staff.

T. S.

Great service, quick and friendly

a.

Did the business, no wait

T. G.

Fast service. Not cheap though!

C. W.

The site was pretty easy to navigate

S.

Excellent service

S. A.

Great people, great service

J. S. S.

Nice staff and really helpful

G.

Great service.

C.

Always happy with them

G. C.

Really helpful staff.

l.

Excellent reception

M.

Fast and efficient.

V. N.

Not enough parking space

R. N.

Very fast service

C. M.

Rolled in, car got checked, got a WOF, rolled out.

E.

Nice and efficient

M.

Service was awesome

P.

All good

L. D.

Professional, efficient, friendly.

A.

great and fast, good guys

R.

Great helping people

A.

Always reliable

j.

Staff is friendly here.

S.

Nice cheery greeting.

P.

Good service

H. B.

Too slow

G.

Great service

V.

Great service

F.

Good all round

J.

Bit expensive for wof

S.

Not to bad

s.

great service

J.

Great service

c. s.

Excellent service

D.

Needs a bigger office

B.

Efficient

i.

Slow

S.

Efficient

G.

Good service

N. “. S.

Great service

O. T. C.

Best service

A.

Gr8 service

G.

Good service

J.

Expensive

S.

Friendly staff

M.

Fast service

M.

No comment

D. T.

Very fast service with straight forward communication. Would love to go again if i need to.

y.

(Translated) Super good to take the driving test there. Not many people (Original) Súper bueno hacer el examen de conducir allí. No había mucha gente

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