Reviews of VTNZ New Lynn. (Auto Repair Shop) in Auckland (Auckland).

VTNZ New Lynn

1089 Reviews

300 Comments

Auto repair shop

Vehicle inspection service

46 Portage Road, New Lynn, Auckland 0600, New Zealand

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Description Map Open Hours Reviews Contact Photos

Description

Information of VTNZ New Lynn, Auto repair shop in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of VTNZ New Lynn

Monday

8 a.m.–5 p.m.

Tuesday

8 a.m.–5 p.m.

Wednesday

8 a.m.–5 p.m.

Thursday

8 a.m.–5 p.m.

Friday

8 a.m.–5 p.m.

Saturday

8 a.m.–4 p.m.

Sunday

Closed

Popular times

Monday

8
9
10
11
12
13
14
15
16

Tuesday

8
9
10
11
12
13
14
15
16

Wednesday

8
9
10
11
12
13
14
15
16

Thursday

8
9
10
11
12
13
14
15
16

Friday

8
9
10
11
12
13
14
15
16

Saturday

8
9
10
11
12
13
14
15

Reviews of VTNZ New Lynn

K. Y.

Came in for practical driving test, great service wait wasn't too long as they have booths for both service and licensing. I was fortunate to have Jay as the testing officer, very outgoing and friendly attitude that made the whole process less stressful. Overall good service cheers.

D. R.

People were very kind & helpful. Room to park your car on & off site, nice roomy reception area with TV, toilet was clean & tidy. I was able to sit & wait for my son to do his 1hr Restricted Test in cool comfort 😎

M. F.

This Team just keep giving amazing service. They honest and very helpful. You in and out. No hassle no fuss. They deal polite friendly and give sound advice. Well done Team.

S. R.

Hi everyone, I had my restricted driving license here on Friday. The officer I had is EU he is very claim and good, while I was driving he give me proper instructions which was so clear for me while driving. However, he was so friendly as well during the test and most importantly he is one of the very best instructor I haven’t seen In any VTNZ still so far. Finally, EU is awesome 👌👌👍👍

V. W.

EU was super friendly, calm and professional. He was very clear on his instructions and the restricted practical test was a great experience overall, all staff were pretty friendly and service was quick.

A. L.

Took my car in for a WOF and it was done in a timely manner.....decided to go during the week as weekends are usually busy. I usually go to the avondale branch but i was in New Lynn at the time so decided to stop by. The place was clean and tidy, recieved professional service with a smile. The prices have slightly increased to $69 for a WOF.

V. G.

I got there at 15:25 with my completed driver's licence application forms and was seen just after 16:00, I think. Three stars for the wait- they are quite busy and I believe they may be under-staffed or so as staff in the office look quite tired. Jay, who sees you at the entrance and directs you as to the process to follow, gets 5 stars for his great customer service! He informs you of what to expect in an inviting, friendly manner. In the 30 mins I was there, I observed him display good humour, patience and helpfulness with customers. He is obviously a people person who loves his job!

N. G.

Out of the main road. Good parking, friendly service. Recommend to all. Would be nice if manager kept it open more often in holiday season

G. R.

There for my license renewal. Very efficient staff, and quick. Very well set up temporarily for Auckland lockdown procedures

M. F.

I sat my restricted test here and had jay twice he is amazing at explaining what you did wrong to improve for next time and sets a very calm environment throughout the test .

m. w.

To hey be were great. We had to to go back by for recheck and they also checked to make sure of the part fixed.

N. S. (.

According to my visit. I think, You will get your turn in 35 - 40 mins. Which is good without any appointments, where you must reach on time.

M. J.

No cue when I arrived so I thought that was good. Time spent waiting has improved since the last few times I used them but I feel like there is still room for improvement. The price for WOF continue to increase each time so I am starting to look around for alternatives.

R. M.

Parking on the surrounding streets is difficult if you're coming here for anything other than a warrant. Often queues as it's slow going work. Desk staff could be more well informed.

D. C.

I did my practical driving test here and had Jay as my instructor. He could tell I was nervous and he was very friendly, helpful and patient! He gave me clear instructions and was very informative on things I did well and what I could improve on. I can only hope other testers get someone as great as him! Made the whole experience a lot less stressful!

T. K.

Very professional/ efficient and thorough, plenty of parking providing you get there early.

C. Y.

I had my driving test more than once, so had experience of EU G and James as my instructor. EU G gave clear instruction during the test and fair feedback after the test. I passed with James. He was very friendly and made me feel relaxed. There was a lot of roadwork along the test route, but James gave very clear instruction and was very easy to follow. The only issue I had was the application process before my first test. I arrived 30 minutes before my test, there was a long queue and only one counter was open. I almost missed my test.

T. A.

Awesome! They were happy to complete a vehicle recheck at 5:15pm after I had driven across town to get it completed before they closed at 5:30

S. V.

Excellent experience today. Fraser was very warm and friendly and was being helpful to tell me to breathe and relax, as I was more nervous than usual. I passed my restricted driving test first go today. Clear communication. Fair feedback.

Is reasonably convenient although since C19 is no longer open on Sundays. Nothing special but I use as a testing station for my trailer WoF.

I dealt with an older dude(Richard I think) doing motorcycle wof's and it was awesome. 10/10 👏 👏 👏

J. M.

My son sat his restricted licence today and his instructor Jan S was amazing. He came to find us, as I had told him we had had to park on the road. He introduced himself to both myself and my son and them informed me of where I could go for a coffee. He also thanked us for being early. My son said he made him feel totally at ease during his test and he complemented my son on the work he had done to prepare himself for the test. Thank you very much Jan S you are a credit to VTNZ a very positive experience.

Great experience. They were professional, organised (important in level 3 restrictions) and polite.

Always good service and friendly staff

B. B.

Today I passed successfully Full licence test with no Critical Error's with the test officer Jay. He is very relaxing calm man and very co-operative. He is good and supoportive man.I would recommend doing your restricted or full licence test at VYNZ New lynn and if you are lucky.. You will get Jay.. 💐💐

G. K.

Complete Satisfied with the driving test experience with VTNZ. The feedback i have received after my test was very valuable and helpful for improvement in my driving. Great instructions provided by driving instructor EU G, which were easy to follow. Thanks for great service.👍

The staff were friendly, efficient and got in with the job, being my WOF renewal. Thanks for sorting out my headlights, free of charge and passing it off 👍

Great service. Very helpful and friendly

H. A.

I sat my restricted test today with Jan and he made me feel such at ease while doing it! It was a great experience and my nerves were eased by his kindness. Thank you !

L. L.

My favorite VTNZ office team Auckland wide, extremely helpful, friendly and with efficient customer service skills, keep it up ladies and gentleman and I keep returning for all our vehicles LTNZ annual requirements. Your infectious smile is very catching and I always walk out wearing one too. 10/10

S. G.

I did my practical driving test in new lyn and Marino R was my instructor. He gave me clear instructions and was friendly. He instructed me on things that I could improve. It was a good experience.

Very easy processing: obvious where to drive into and which lanes to use depending on vehicle type. Registering easy and straight forward. Was second car in Queue so wait was reasonable. Time waiting spent watching the inspection in action. Good care taken of car, opening and closing doors, boot, bonnet. Great to see staff inspecting under the car do not enter the car. Staff member carrying out my inspection friendly and very informative. Price a little more expensive than others.e.g. AA. Forgot to ask if NZGOLDCARD helped price.

E. L.

Very happy and satisfied with the driving practical test experience at VTNZ New Lynn. Staff are very helpful. Fraser was amazing, professional, gave me very clear instructions and it was just great.

P. H.

What i particularly liked about my visit with VTNZ New Lynn is i know I will get an honest service and it's always kept well.

J. K.

Went around 2, 3 in the afternoon. It was not busy at all and they were able to have a look at my bike immediately. The inspector explained what would be deficient in the near future to pre-empt having it looked at. No complaints whatsoever.

S. P.

Front desk is usually decent, really good when it's not too busy. The gentleman who does the motorcycle WOFs is excellent.

L. S.

Hello, just wanted thank the team at VTNZ, especially my driving officer James! He was amazing, and kept me calm when I was super nervous during my restricted. He is very professional and polite. Thank you James, you are amazing!

M. S.

Went off peak hours. Weekday 2 pm. And took approximately 1 hour start to finish. First timers have no way to know that wof payment has to be made before. Some instructions around that would help as i waited on car only to figure out later that need to pay first to get in q.

C. B.

Lucky I got a park. When I came back for the wiper spray to be rechecked I had to wait a long time. Would have thought customers there for a very minor recheck would get priority but it was very busy which is always the case here

C. T.

Very good there. I always take my car there for WOF testing. The staff are polite, pleasant and professional in their behaviour.

J. C.

James is a great driving assessor! He was very friendly, polite and made me feel at ease throughout my test. Thank you James :-)

J. S.

Went for my full test last month, the person assessing my driving skills was Jay, a very professional and appreciable person at his job, did guide me perfect through the testing process and also did not make unnecessary pointing out as some of them really do at VTNZ. I really wish that vtnz appoints more people like him who do not sit through with the intention to fail people. Rather make them comfortable and let them give their best at their tests.

C. E.

A bit pricey for a WoF but the team does a solid job and no booking is required. I was seen to shortly after I arrived at 2pm on Monday but that changes depending on the time of day. The mechanic checking my car gave the headlights a polish for free, which I was very appreciative of. He also let me know that the oil needed a top up (which I knew) but it is good to see he was being thorough and will let customers know about issues such as engine oil that are not technically required to be checked just for a WoF.

Went for a WOF today. Excellent and efficient service by the workshop team, they pretty much had my car done by the time I got thru the contact tracing and payment process. Cheers Team

J. D.

The service over here is excellent. James K is an awesome driving testing officer and very professional. Please visit VTNZ New Lynn for all motor related services.

My experience with VTNZ New Lynn. The admin staff, they were nice to me, the company is very customer focused & efficient. I passed my restricted test, all my testing officer who I went with, was friendly & they gave me clear instructions. Some of my colleagues told me not to go to VTNZ New Lynn, they will make me fail? This is ridiculous, is NOT TRUE. I agree with some people who said their testing officer was not nice or friendly to them but in my experience I would say luck who we get. I was lucky to get a nice testing officer. I would definitely recommend VTNZ New Lynn to my family & friends. This is my second review I'm giving for my Full Licence. What A Relief, After Passing My Learners, Restricted License & Now I Got My Full Licence. I was Lucky to get same testing officer EU G in restricted & now in Full Licence 😃 & also I was Lucky to get this date 20.2.2020.

E. W.

Great team very kind and professional. Would highly recommend

Sat my restricted test with Jay yesterday, really genuine and nice bloke. Didn't put any pressure on me like the nightmares I've heard about other officers. Precisely explained to me things I could work on and the things I've done well. Definitely sit your test here! Cheers Jay!

M. E.

Reasonably quick wait. To get 5 stars, I'd suggest putting information up in regard to the process because quite frankly I was baffled, and wondered why there were abandoned cars in what appeared to be an almost empty queue. The reason being; one must go into the building to pay first. Anyhow, staff were friendly and generally efficient.

M. R.

Arrived about 10 minutes before closing time and lady was nice enough to process my application, bloody marvelous.

S. T.

I sat two restricted driving tests here (passed on the 2nd!) and both tests all staff involved were extremely kind, professional and helpful. On my first test the instructor (Jay I think) gave me lots of helpful info and encouragement on improving for my second , when I sat my 2nd I felt way more confident. My 2nd instructor (Fraser) was equally as helpful and was calming and professional during the test, and took some time after to give me some tips on polishing up my driving skills.

c. h.

We get our warrants at this VTNZ. Great people, very friendly, happy staff, Fraser was my driving instructor he's outstanding very professional.

I. F.

My experience today I'm very happy for my driving test I pass I'm soso glad plus the staff took me for my test he's really nice man talking nice and show the way were the car go no rush to me I'm very comfortable for my driving today God bless with him for my licence I'm over the moon my happy!

F. M.

Took my son for his restricted licence test. Staff were friendly and helpful.

H. B.

It is okay, they do not have enough space to park cars. If someone is coming to take test here, they need to be extra conscious about parking. Some of their staff are good. some of them are absolutely terrible. They always fail if you are the first timer so be careful and record the conversation and set a dash cam. They might fail you for something which you have not done. They have a fiji- Indian test instructor who is very rude.

Y. S.

Good experience, Good Instructor to check your car. Perfect guidance and Check 100%. The wait time in the office was appalling though. Be prepared to wait.

Got my restricted and full first go with Mr Eu, he is a wonderful license instructor

J. G.

Testing officer Fraser was excellent. Immediately made me feel calm when I was driving and gave very clear instructions. Grear customer service as well! Passed my restricted today =) thanks again.

T. W.

James was great practical test instructor. Thanks James. You are cool. Great. The wait time in the office was appalling though. Be prepared to wait.

L. L.

Busy but efficiently managed so the wait wasn't bad. Thorough check so I know my car is safe.

z. u. r.

Bhavika is great. Although i went to vtnz with heaps of car registrations, but she served with smile and great attitude.

Great place for WOF or car registration. Car WOF is $69 (December 2020). Genuine place to get WOF as there was/is quite a few dodgy places around.

Very helpful staff.

D. H.

Pleasant staff and servicemen available for all your travel checking needs from licensing , Wof , registration and servicing . All at cost of course . I have found the staff very helpful for my own safety and licensing needs . They usually have plenty of available times .

B. F.

61 dollars is a bit much for a motorcycle wof but not much choice on a Saturday afternoon. Had to wait a long time despite they did not look very busy but got my wof and bloke doing the inspection was very good and patient despite tail light earth coming loose on the way.

N. G.

My experience was very good (Practical Test). The staff behind the desk were friendly and the Test Officer was humble, friendly and fair. IMO, it is an excellent place to do the Practical tests :)

Took me 3 years to get my full license since June 2018

D. P.

My Son sat his restricted test today and passed successfully with no Critical Error's with the test officer Jay and very relaxing calm man to go with for your test would recommend doing your restricted or full licence test and thanks to the AA for giving my son driving lessons to improve his skill's

T. K.

Have been getting my WOFs from Richard at VTNZ New Lynn past few years! Very professional.

Great for renewal of drivers licence and registration. Staff all very friendly and helpful.

Very professional. I took driver license test here.

H. I.

Just had my restricted test here few days ago with the islander guy name Channon. He’s a really cool and fun guy as he didn’t put alot of pressure on me during the test. If you ever get the chance to have a driving test with this guy, surely you’re gonna feel calm and HAKUNA MATATA! 💯👌 5 stars for his service 😊

T. K.

I really enjoyed sitting my restricted test with this particular VTNZ! They were respectful toward customers and showed very good customer service! I definitely recommend going through them.

Helpful .. Courteous... Efficient..

Very friendly and quick

It was easy to find the location. And Great consumer service.

Helpful great service

T. P.

Very good service 👍

S. P.

I turned up four minutes before closing and they still completed the inspection for me to save me having to drive back again the next day... much appreciated.

Judging by my experience today VTNZ have raised their game since last time I posted. Minimal wait. Very friendly staff. All good !

Took car for a WOF this morning. Staff were very friendly and helpful. Very good experience. Thank you.

D. S.

Been here twice now and service was great

Im lucky to select vtnz new lynn.. ill pass my full licence test.. thank you Instructor Fraser you are good man God bless you and your Family and also all staff at vtnz...you have 5 stars for me. Il advice everyone to chose new lynn to do your test...

m. r.

The friendly staff made the whole experience of getting my W.of and Registration update a simple task ...So if you want hassle free service go see these guys...

Vtnz are the best in Auckland.

A. “. M.

Love this place! Very helpful and always understanding! They don't judge when you're late with your rego either lol good people, great service!!

WOF check. Really friendly service. Was a long wait as it was a Saturday. Lots of seats inside

G. C.

Easy access. Not too long to wait at the time I got there. Staff friendly.

I. K.

Local rego and licensing stop in. Friendly staff. Check peak times for how busy they are. Slight wait time but convenient location.

i reckon they let me pass only cos they felt bad for me

Good service but need more staff working as the line goes outside the door!

Usually go here for my warrant...... But my last warrant was $61.00 I thought this was very expensive so have stopped going there. I guess they have to get their money back somehow for all those expensive ads of theirs on television .

Can be to picky for WOF'S. Staff behind counter are fantastic. Short waiting times.

I had a really good time doing my restricted test My instructor was Jay showed great customer service and was a really nice guy.

L. W.

Very helpful team. Very busy on the day I went. Receptionist there said it would be an hour wait. And it was. Entry of magazines to read there.

D. C.

Went early in the morning so didn't wait long. Friendly staff good service.

C. V.

After a terrible experience at the kingsland location I came to this vtnz and their service and professionalism was top notch, don't take your car anywhere else, these guys know what they are doing. Thanks

Jan was my instructor very professional A++++👍🏾 Well done Vtnz New Lynn

This place isn't too bad compared to other places the counter team members are fast and friendly the only issue I had was trying to find parking

Very thorough and friendly inspection team. Get there early as they are always busy.

Excellent service and not busy week days

Lovely staff there. Super helpful and polite. They really make a stressful situation less stressful.

Not the cheapest place to get a WOF, but they are independent from any repair garage so any defects found are genuine.

Fast efficent service.great response to a complaint over paperwork issue polite courteous staff in office

Was really slow, an hour and a half until my WOF got done, but was during lockdown

Very quick to be seen for a WOF. Very polite and explained the wait time. Drove car round to be collected. Very happy.

T. W.

I done the restricted test and was so easy really recommend it and the guy I went with was very fair and helpful , overall a good place to do your restricted

Bit pricey but not many places do motorbike wof

Quick and friendly service. Highly recommended

Loved it

Had my car WOFed. Super fast and passed (yay). friendly staff but was waiting for a fair bit at first.

Friendly, quick and reliable service. You know that your vehicle is getting a professional check.

M. B.

This has been my place for years for my WOF. Excellent customer services too.

H. P.

Very attentive, great service during lockdown. Thank you

Quite costly but they won't lie to you about something as a fail on your car like some mechanical repair shops do when testing your car to get more money out of you.

Easy to get your reg and warrent with out waiting for people getting photos and checking eyes etc.

Great place for dogs to run and play. Nice to have a beach dedicated to off leash walks

I have had to go to this VTNZ three times this week, each person I have dealt with has been lovely and extremely helpful!

Friendly n Great Staff!

j. b.

WOFs are pricey but I was confident of a good job, the staff are professional & friendly, offered good suggestions to remedy a fail & it was a quick process

S. Z.

Did a COF, friendly staff specially the indian inspector, have been doing service for couple years, best customer service.....

Was great service

Fast, effective and the only place in West Auckland that does a motorbike WOF on a sunday

Was luck to get quick response despite busy there

Excellent staff specially the test inspectors. Very friendly attitude.

You can expect to wait for a while b4 you get to counter to be served then an even longer wait for wof and then even longer wait once done trying to exit it's not funny a

Apology for my earlier comment. My bad experience was with Westgate.

Y. M.

Really love coming here. Great service, great team! Well balanced operationally.

Busy place. Expect queues and a long wait.

Good service and pretty quick on doing the warrant but thorough

Above average costs for wof - 67 dollars

Good place to do your WOF, as they don't do the repair!

I recommend VTNZ New Lynn 100%👍

Efficient and awesome service. Receptionist is very helpful. Grace.

They do check everything and tell you what's needed to keep an eye on ; however can be a bw experience compared to other places.

All good

Queues can get stupidly long t times but its VTNZ, you kind of go there expecting the idea of a queue.

I never go anywhere else, good team to deal with !

Staff is always so friendly and helpful.

Always had helpful advice and pleasant service from staff

Staff is very helpful and courteous.

Good prompt service for warrant by experienced staff.

Great service. No hassles.

Friendly and very informative. Great place for wof and doing your restricted:)

Great frendly staff .very knowledgeable an xtremely helpful

Had drivers test here, was good, friendly testing officer

团.

It was rated one star by accident. The staff are very friendly there

Quick & efficient service. No hassle 👌

Service center with no drinking water, seriously? Had to pay $3.50 for water.

Knowledgeable and good customer service!

STAFF MEMBERS WERE FRIENDLY AND SERIOUS WITH THEIR WORK.

Everything is simple and fast here. Can't used to such a swift services

No long wait and customer friendly

Expert and helping staff

Very nice service. So fast absolutely

Very nice staff just happy to help

Only issue for me is the waiting.

Great service.

Awesome service only to willing to help motorcyclist.

Always Friendly and helpful staff.

Hard working staff and friendly

Very friendly staff

Friendly and professional staff...

Very good experience with driver instructor fraser

A pretty convenient place for Rego, WOF, licence and pre-purchase check

Friendly staff, and the aircon was amazing hahaaa

Fast service . Thank you ..

Quick&nice as usual

A goto place for your vehicle inspections, fitness check ups and driving test bookings.

Very quick and efficient WOF completed here.

Wof and driving test

Good smiley service. Very busy centre

I rang for some information and that was helpful. Thanks

Very courteous staff. Fast service.

Fast processing and friendly customer service

Staff are friendly . No waiting after 2pm on a Saturday

Bit of a wait...front office being too busy. Need more staff.

indian Lady in the office is very helpful

Great service fast and reliable

Good staff , convenient, easy parking.

Did a good job of the warrant service

Great Staff. Great Service

Always excellent customer service

No issues

Friendly and quick service

Quick wof

Really really lovely and helpful staff

Awesome place and friendly staff

Customer service at the counter was good enough.

Very good service

Quick visit for rego . Good speedy service

Excellent service and informative friendly staff

Test officers are experienced!

All in one place to inspect or register a vehicle

It's a nice place to come to.

Friendly, quick service

More expensive place to get a WOF $61!

Fast and very professional

The place was good

Not bad

Nice and easy, great service

Great service.

Very friendly staff and helpful,

Nice place for driver tests

Best place to get WOF check

Nice and frendly staff.

Good place to get a warrant

Excellent unbiased appraisal,

Kind staff both mechanics and front staff

Very helpful and friendly

Friendly and helpful.

Friendly and fast service...

All good

Car, trailer sbd small truck WOF

great customer service

A great team!

Friendly and approachable staff

Good customer service!!!

Very helpful good service

Great service

Friendly efficient staff.

Fast service

L. M.

Great service

I like it I pass drive license

All good

Good

Hard to park

Good team

Awesome service

Awesome

Congested parking

Very helpful staff

Was ok. Fast service

Ã.

Good service

Very friendly staff

Open 24 hours

No good

Staff are friendly . No waiting after 2pm on a Saturday

Quite convenient.

Nice people

All good

Fast service

Kind staff both mechanics and front staff

Fast service

can get busy

Helpful staff.

Perfect car check

Instructor was great

Good inspector

Very friendly

Thorough inspection

Good service.

Friendly staff

Quick

Awesome

STANDARD GOV AGENCY

Expensive for wof

nice

Awesome staff

Friendly staff.

Helpful staff.

Perfect

good

Good

Helpful staff

fast process

Fast service

Not enough parking.

Nice people

Nice staff

Quite convenient.

Good service

Okay

Fast service

Easy to deal with

VTNZ at New Lynn

Friendly staff

Fast service

Do your wof

Friendly people

Professional and helpful

D. L.

Hassle-free WOF, friendly staff, and very fair pricing for on-the-spot minor fixes. Yes there is usually a wait time because it’s FIFS, so bring a book and chill for a minute while these people do their jobs. And don’t show up late for a driving test then complain that they can’t accommodate you. Front facing staff, I feel your pain dealing with idiots on a daily basis, especially when we are all stressed to some degree from the past couple of years. Thank you for being awesome, and see you next year for another WOF :)