Reviews of VTNZ Pukekohe. (Auto Repair Shop) in Pukekohe (Auckland).

VTNZ Pukekohe

821 Reviews

234 Comments

Auto repair shop

Vehicle inspection service

14 Subway Road, Pukekohe, Auckland 1023, New Zealand

Description

Information of VTNZ Pukekohe, Auto repair shop in Pukekohe (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of VTNZ Pukekohe

Popular times

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Reviews of VTNZ Pukekohe

M. K.

Highly recommend this VTNZ. THANK YOU so much Gerrard and team. Excellent customer service as soon as you enter friendly, polite and wonderful receptionist. I had Gerrard as my instructor and he was very professional/knew his material, bubbly and very informative, kind, patient and friendly. Thank you VTNZ Pukekohe for your professionalism, I had a excellent experience from start to finish and they know how to treat their customers well. A+++

T. G.

Great experience here, friendly customer service from the receptionist as well as the testing officers, they have a very professional manner. Roads can get abit busy during rush hour time. So make sure to plan ahead.

A. K.

The service at this vtnz is superb. The staff is very polite and helpful. They give all information you need for driver licence quarries. Plenty of waiting area and toys for kids. Coffee machine is broken though. Otherwise all is good.

M. I.

I don’t know if it’s justice to give low rating due to one person attitude? That’s why I am keeping 3* rating instead of one because there are many good people at this branch too. Sad experience here, the officer blond and small hair, took my wife restricted test was rude and angry because of some reason and came out from office frustrated. May be she was overloaded with work or her senior officer given her warning on her attitude. Same test done at WIRI branch and officer was so nice and explained the mistake politely. It’s not right people pay money to get service and they provide service with harsh attitude and represents whole branch.

K. E.

I had Victoria, she was excellent with communication and all. Passed my Full license with use definitely recommend.

S. D.

Fabulous service. I'll definitely be back!

D. S. E.

Excellent speedy service with friendly staff. Very convenient as it provides both WoF and registration for your car at one go.

S. N.

Thank you so much Mark for giving me the confidence to drive and for helping me to overcome my nervousness and your kindness, was the reason that I had passed my driving test and kindly explained my errors.

R.

Great service very friendly and helpful staff.

J. R. N.

Fast and simple, friendly staff

S. G.

Very organized VTNZ branch. I had my driving test here this morning and my testing officer, Tanya or Tammy Patterson, gave a 5-min quick review of the do's & don'ts and what to expect during the entire test. She is very nice and friendly with a very pleasant aura which made me feel at ease and confident during my driving test. After a 20-min drive around, she gave me a happy congratulations for passing my test! What a relief! Also, my husband did his driving test here a month ago with James (testing officer), and he also passed. He told me that the expectations were explained to him very well, there was also a quick review and James made him feel at ease -- pretty much the same of what I've experienced. KUDOS to VNTZ Pukekohe management and staff!

V. M.

Got my restricted here, Want to thank Donald who was my instructor, he was amazing with giving directions and was very calm. Very patient and ideal instructor for someone who gets very nervous. Definitely recommend the team here, and Donald who makes you feel very comfortable during the drive and clearly explains any errors and improvements needed. Happy to pass my restricted test.

S. T.

Good place to get your vihecle check for on road usage

A. M.

Quick service and friendly staff except the lady I got to renew my driver license

m. l.

5/5 would recommend! Today I was at the VTNZ to sit my restricted license and i had Deano as my driving instructor. I can't express enough on how he made me feel relaxed and confident within my own self. Which really help't me pass! Great atmosphere and I would recommend anyone to Deano. Thank you so much!

F. T.

Very good service easy people to deal with

G. G.

Had to get a recheck for a wof and the two staff i dealt with were both excellent

S. M.

Great service today with Rakesh for my WOF check. He was courteous and thoughtful about customer needs, making sure I was sheltered from the rain. I only had a recheck today which he made sure took as little time as possible with his efficient attention. He made me the customer feel like top priority. Great customer service.thank you. Today was one of the best encounters with VTNZ.

K.

Manager Brett and inspector Brad could not have been more helpful with the recommissioning of my 1964 Rover which had been off the road for 32 years, the inspection and paperwork completed smoothly. I highly recommend the excellent services of this VTNZ branch

L. M.

As usual VTNZ Staff triumph . The staff in the customer service should all be given medals, pay rise and appreciation from management as it gets very busy and chaotic very fast yet these women are fantastically Kool calm and professional they should be in charge of the Ministry of Health lol. The mechanics have always impressed me both at pukekohe and takanini VTNZ but today I was so impressed and delighted by the friendly PROFESSIONAL and genuinely thoughtful staff especially Rakesh and his younger assistant who went beyond their call of duty by sorting the wires and light bulbs in my trailer so I was able to get my WOF.I live rural so it would’ve meant I would’ve had to have a day off work to take trailer in to get work done that they did Free of charge at VTNZ. I am incredibly thankful and am left with only positive thoughts re VTNZ .Obviously a company that employ good decent hardworking people. Yours sincerely linda murray

R.

Excellent friendly service, highly recommended.

A.

Fantastic Team, Supportive and efficient people, Thanks

N. S.

busy but that's how it is with covid around they are doing the best they can at the moment

R. R.

I didn't go into to branch but spoke to a gentleman over the phone and he answered all my questions and gave me some good advice. Great service I would highly recommend them

I. R.

Very good food, fast friendly service. Great value

I. J.

One of the best VTNZ. Very friendly and helpful staffs, called to change my personalised plates to standard. The guy in the office helped me by going to check the plate range. I had a difficult customer who didn't want plate which had 4 and 7. After 4 attempts at other VTNZ. This was the only VTNZ who went above and beyond to help me out by checking the plate range they had and even offered to skip number plate of 4 or 7 if it did come in the range. Thanks once again.

P. R.

First time ever my last vist was good, the staff just did there job and not like every other visit to a vtnz, pick on every little unnecessary thing, I hope they stay like this

A.

Inspectors take their time when checking your vehicle

J. W.

No complaints about this place. Park your car with the keys in and wait inside. The staff move your car forwards and do the check. Very easy and hassle free. Staff are helpful. They offer heaps of other services to.

R.

Helpful and well organized, and friendly.

j. l.

Deano was a fantastic driving instructor He made me feel at ease 😌 while doing my test

D. &. L. I.

Nice friendly efficient service with a smile.

A. B.

Great place. Good quality checks, but you get what you pay for. Be prepared to wait, thorough checks and 1 lane for regular vehicles (on 2 occasions for me). Lucky free self serve coffee on site and staff are really friendly.

D. H.

Been dealing with VTNZ for years now both with my personal car and my trucks before I retired. Have always found the staff friendly and helpful and would recommend VTNZ to anyone wanting a safety check on their vehicle and friendly advice. Went for a wof on my Jaguar today. Nothings changed, same old reliable, friendly service. Thank you Doug Harford

J. T.

One of the nicer VTNZ’s, plenty of parking both street side and onsite. The car parks onsite are a tad on the tight side. The staff were professional but approachable and friendly. Office is well set out, clean and tidy.

J. N.

Had my restricted test today and the tester was excellent, very professional and kind. 100% Recommended!

W.

Great fast efficient service

G. B.

Girls at the front desk are very helpful and great to deal with. The WOF inspectors are a little bit trying though. I know they are only doing their job though. Would not recommend if you have an older or quirky car and sagest you take it to someone more enthusiastic about automobiles.

h. s.

Awesome friendly staff, it just gets a bit tricky with parking .

D. T.

Have spent a lot of time at VTNZ with our commercial trucks. I dealt with a South African man named Andre on the 6th August 2019. He was extremely helpful and wonderful to deal with! I was very apprehensive going back to VTNZ Pukekohe as previously I had dealt with a man with a long grey beard - he was not only rude to me, but very condescending to other staff members, belittling them in front of me. So Andre was a pleasure to deal with.

J. S.

Excellent service. Staff are very friendly. Needs a changing area for mums/dads with babies hence the 4 stars but can't complain as its not the normal place where you would expect infants.

V. M.

The young girl that help us at 2nd visit was very good and kind to us but the first guy was rude to my partner not very helpful at all he said he had to have a bank statement try to tell him he live 40 minutes away so I got on phone and rang the car/lic people on phone she gave us a reference no so I took him back inside explain what I got told on phone and she gave him a replace c/l till the new one come in mail so yes to young girl who help and big no to man that was rude

M.

Very helpful staff

C. H.

Great service People safety and vehicle safety is priority Thank you guys You are awesome Making NZ roads safe to travel

S. C.

Easy way to sort your WOF and registration. Parking is pretty tight so if reversing out of tight spots is not your thing then it's probably a good idea to park on the roadside. If you are a first time WOF bod ... pop your vehicle in the queue, stay with your car until you're at the front of the queue, then go inside and give them your rego number (and pay of course 😄).

G. D.

Went for WOF midweek. No queue, check was half done before I had even finished paying. Good advice given by tester, who even found my 'spare key' under the window wipers.

R. B.

What a wonderful lady as compared to auckland staff a much good staff in here than auckland polite kind her name was victoria p instead she failed me but still i will say wonderful service.

C. S.

Quick, fast, easy service. Super friendly aswell! The lady who served me had me finished within 5 minutes and all set up! Highly recommend these guys.

T. L.

Good service and experience at pukekohe vtnz but the car park is dangerous with vehicles waiting in line to be seen to backing out onto the road and for someone who is only sitting restricted to try to back out where there is barely enough room for the most experienced of drivers this could be very daunting and dangerous

F. B.

Went here for a change of ownership on a Saturday morning. Quick, friendly and helpful service. Thanks.

T. F.

Quite long queues & waiting times if you time it wrong on most days but very through service. Nice friendly staff to help & offer great advice.

J. P.

Fast, friendly and professional service. If itnaint broke, they don't try to uptalk a repair

P. G.

I went early in the morning to renew my drivers licence. Was in and out in half an hour. No grizzles from me.

X. B.

Great service, fixed me up with a new licence in about 15 min. Friendly counter staff, clean. Needs more parking though

A. J. E.

VTNZ Pukekohe is a very busy and popular place. I would suggest you go there prepared. Have all documentation filled in correctly. Make yourself a cup of coffee (self service - no cost) while you are waiting. Just remember - if you fail for one reason or another - It is not their fault.... It is yours - So no naughty words eh!

v.

VTNZ staff..were friendly so helpful.God bless each one of you❣️🙏

C. A.

Great friendly service upon arrival , even as the last car through at closing time everything was attended to throughly, quickly and in a welcoming manner. Thank you guys, keep up the great work! C. Archer - Karaka

J. P.

It was busy but we were served quite quickly though.

W. B.

Can be long waits on the weekends, Other than that good service. A written remediation would be nice for failed WOF rather than just a code.

R. H.

I hate warrant time, I take my car to VTNZ Pukekohe because they are very thorough and when I pass I'm real pleased .

R.

Great service, ample parking, good environment. Got my motorcycle restricted test from here (I passed).

J. S.

I'll all ways go here but last time the inspector was a bit over the top said my head light wa not showing the right shadow lines on both sides then I went and got them checked and they are fine .right hand side was New too .mmmm

G. J.

They get the job done efficiently and always keen to offer assistance like showing you what needs fixed to get Wof. Free hot drinks machine while you wait which is a bonus

A. F.

Amazing...Did my full licenece test here a few weeks ago... and everyone was amazing. :)

J. R.

Great service and professional. A bit busy on Saturdays so go early

k. i.

I never write in reviews but toke the time too search vtnz pukekohe up and give them a 5 star for excellence service .ladies up the front were awesome and guys working on the vehicles ever better :) keep up the great work guys.

R. N.

Went to VTNZ Pukekohe for my Full Drivers license conversion after my failed attempts at Wiri and Manukau. Unlike Wiri and Manukau the Lady Examiner was really nice and very professional. Asked me a few questions about the vehicle and then the Test was done. Did my best in the Test and I got passed and she told me where I need to be improved. I am very relived that I passed my Driving Test today. If you are going for the Test in Pukekohe Remember your stop signs, Speed limits, Roundabout signals and looking over your shoulder when changing lanes and moving to flush medians. All the best

K. B.

Waiting room is spacious, air conditioned, there's a coffee and water machine and clean bathrooms! Service is quick and easy

M. R.

All great service & professionalism. Only prob I found was having to wait for over an hour.

H.

Got my Restricted License yesterday...😊 Instructor Jacinta F has given me goosebumps at first but God has given her a good heart as well...

L.

Deano was amazing throughout my test, kept me feeling comfortable and safe.

F. B.

Very busy late afternoon. Check with website to get best visit times. Good service.

R.

Busy as usual, not enough staff, need bigger premises but ok otherwise.

N. T.

Better if they make a exit way. Today I'm stuck n waiting for a vehicle behind me line up for checking....

C.

Been here about 10 times over the last 10 years or so for my full licence and wof they have always been Great, friendly staff, the wof guys know what they are doing. I will continue to go there

P. B.

Quick service... All other garages booked out until next year... Here just wait in line.

r.

Great no booking, but wait time can be long... one hour!

B. W.

Always busy. Great staff but you need patience

w. m.

All ways ready to give you helpful advice and service. Go the extra mile

S. W.

Staff is friendly and helpful even when it is busy

B. N.

Helpful friendly staff They got the job done no problems

M. F.

Staff always friendly and accommodating. Been here twice - 1st for restricted and 2nd for full licence. Would highly recommend them

k.

Friendly staff. Got through the line really fast

R. C.

Good check up on my ute even commented how clean the engine bay & cab were.

K. K.

Great service. Quick wof.

I.

hassle free service and friendly staff. will use again anytime

S. S. N. 1.

Pukekohe team are great got my full license first try no problems boom like a boss fully recommended to all

n.

Go there for 4 years,hassle free WOF,no booking which makes life easier.

A. K.

Good service could be a little faster

R. R.

Friendly efficient staff....parking is a bit of an issue however very popular place

C. M.

Busy but friendly and knowledgeable staff. Reliable for car wofs too.

D. W.

Clean tidy friendly staff son passed his restricted toilets and Coffe available highly recommend

H. N.

Fast WOF here while you wait. Also book a service check at the same time as WOF. Have a free coffee while you wait.

R. C. R. S. L.

Always helpful and friendly, always busy, so it's best to go early

A. H.

Car had been stolen and they took rego,warrent,and plates they helped me get all new ones service great

S.

Took my restricted test and passed, Jesinta f was my testing officer,she was very polite and calm

S.

They're friendly bunch in there. Can be quite busy depending on the time of day

O.

A place which is good at what it does vtnz staff were very kind and helpful.

B. D.

Good staff, clean and tidy with free coffee add tea. Bit pricey for a WOF.

A.

Very helpful friendly and efficient

D.

Good experience

I. L.

Good place quick good staff

N. S.

Good service. But but slow. Always allow hours plus.

D. R.

Crew are helpful, they will explain you everything that you need to know, the manager (Brett) are helpful as well.

a.

Accomodating Staff Prompt service Smiling Faces

R.

Friendly staff, makes a chore more bearable.

S. H.

Bit of a wait but quick and straightforward once we got our turn

D.

Knowledgeable staff, also helpful

A.

Great staff, very helpful

h. e.

Great provision for customers who have to wait , providing free coffee and water 😊

B. B.

Got vehicle rego here, friendly, efficient staff.

M. T.

Clean place. You don't have to wait too long if it's not busy

l.

Very good service at reception

k.

Great place to go for whatever you need...

A.

Great Service

P.

Good service quick to answer phone

E.

Friendly and helpful.

S. M.

They have the Covid thing arranged well in the building.

T.

Save your time

S.

Great response from a very nice person..thank you.

E.

Very friendly helpful staff.

M.

Very thorough and friendly

m. h.

The was friendly and Deborah the examiner was awesome!

J.

Busy but good service

T.

Always pleasant and helpful to deal with.

C.

Easy process, reasonable pricing, friendly helpful staff

P.

A great place for getting your car or motorcycle licence.

m. m.

Extremely helpful with required de registry of vehicle , thanks

P.

Verry good service received.

t. t.

Well organized they offer free drinks..

G.

A very honest place to get a vehicle check

C. h.

A good place to take your car for a wof

C.

Awesome advice and friendly staff

M.

Bad service when asking about restricted license information

R. F.

Nice staff but crazy to park

O. B.

friendly and good service here

P. N.

Good service here nice team

S.

Excellent very efficient

g.

Had done my practical for class 1 there,,

W.

Great staff Highly professional

T.

Brilliant effective an fast service with a smile

J.

Friendly people good service

L. G.

Very helpful. Thanks Guys and Girls..

l.

Great service and the staff are lovely

m.

They are nice fellows

P.

Less waiting time and friendly staff

a.

Friendly staff,good service

R.

Very reliable and quality service.

A.

Fantastic helpful staff.

R.

Excellent customer service

G.

Very good professional too

M.

Vtnz is what it is for all ur vehicles needs

J.

Good helpful service

A.

Busy but good service

J.

Grate services helpful staff

A.

Not bad, organized.

l.

Excellent service

G.

Great service

A.

Good service and friendly

j.

Easy process to get WOF

R. P.

Service with a smile - thanks guys

S.

Fast friendly service

G.

Excellent service

w.

Friendly staff, computer generated report.

K.

Good customer service

K.

Fast and friendly service

g. g.

Awesome service

M.

Professionally yes 100%

S.

Lovely team of people.

B.

👍

A.

Good fast service

T.

Friendly service

R.

Professional courtesy personnel

G.

Excellent all round.

V.

Convenient and thorough wolf check.

G.

Very helpful

H.

Gets what ever I need answered,done.

L.

Excellent speedy Service

J.

Uber_tastic. Quick and effective

J.

Very helpful awesome

L.

excellent processes in place

J.

Good service

A.

its ok

R.

Very good

R.

Organised and extremely helpfl

N.

Helpful staff.

S.

Got my learners thanks for that

M.

Fast service

A.

Wof time

m.

Got my licence there

B.

Excellent

R. J.

Garry! Excellent team

J.

So far no waiting

S.

Great

A. W. S. A.

❣️❣️❣️❣️

S.

Helpful staff

N. J.

Good place for awof

S.

Great guys

P.

Great service

J.

Excellent service

B.

Free hot drinks

S.

Good service

K.

Quick and thorough

E.

Busy VTNZ Licensing centre

k.

Excellent service

K.

Great service

R.

Friendly staff.

C.

Only cause I hav to

S.

Helpful

T.

Quick and easy

C.

Good

K.

Fast service

D.

Helpful

T.

Good

C.

Friendly staff

C.

Good

M.

Friendly staff

M. S.

Excellent

M.

Good

D.

First class

G.

Fast, helpful

f.

Accomodating staff

T.

Friendly staff.

P.

Good srevice

B.

Good service

G.

An annual visit

M.

Friendly staff

K.

Thanks for the help

S.

Nice people

G.

Handy site

A.

The normal VTNZ

P.

qwick service

S. N.

Number one

A.

(Translated) VTNZ (Original) VTNZ

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