Reviews of AA Auto Centre Rotorua. (Auto Repair Shop) in Rotorua (Bay of Plenty).

AA Auto Centre Rotorua

302 Reviews

120 Comments

Auto repair shop

Car repair and maintenance service

Car battery store

Chauffeur service

Mechanic

Vehicle inspection service

78 Fairy Springs Road, Fairy Springs, Rotorua 3015, New Zealand

Description

Information of AA Auto Centre Rotorua, Auto repair shop in Rotorua (Bay of Plenty)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of AA Auto Centre Rotorua

Reviews of AA Auto Centre Rotorua

A. S.

Good got my wof despite being pretty early alot of customers wasn't there that long and the reception was helpful and informative

D. R.

Went to get my licence renewed and everything went smoothly. I was informed of every step along the way

B. H.

The go to place in Rotorua for vehicle servicing. AA Auto Centre, Fairy Springs road boasts a friendly and very knowledgeable front office management. This is coupled with a busy but effective and efficient workshop.

L. W.

Liked how my van was serviced and it's ready for our trip to the south island. Bring on Christmas.

B. I.

Warrants are cheap here. Come in the early AM so no que

R. E.

This place is overall friendly, however I met 1 rude receiptionist. I've been repeating the same thing over and over and they in the end didn't fix anything (1 time experience). I've been here for almost 2 years now and always hoping they can maintain their positive traits and improve the less positive ones. Be back soon!✨

R. W. R.

Unfortunately I had to go somewhere else to get my car serviced. You have so many customers you need to get a back up system going. People are going to look elsewhere. AA Auto has great mechanical team they are great but next door at the garage they don't have the capacity to take on more customers. I do love the service checks and wof but past that point booking a mechanic it's tough. Yes I would go for a service at AA Auto but would take my car to another garage. The reason time and good service ie drop off pick up and explain the amount of work done and key points in further work at a later date.🤔

S. T.

Wait times were long for a WOF so make sure you have plenty of time. Thorough job done though... The completion of cars in each queue was also inconsistent as one queue would have multiple cars done before completing a car in the other queue. Better consistency is needed

K. C.

I've been going to this place for years. I find them very good and fair. The staff are very knowledgeable about my car and show me the little things to improve her myself.

J. M.

Very helpful while travelling through with a quick look at a fault that unfortunately needs a proper fix. They were happy to help even though they were busy.

G. W.

Inadvertently drained our car battery whilst playing at the awesome skyline on holiday. Absolutely amazing service from the wonderful woman who came to the rescue. Can’t say enough about how brilliant they were at this place and saved our holiday. Thanks again you were fantastic!!!

D. E.

We handed the car in at 8:40 a.m. for a two and a half hour service and it wasn't ready until close to almost 2 p.m. It disrupted our whole day as we could not get home for lunch and ran out if time to travel out of town. We had no other form of transport and we had arrived there ready to pick it up at noon. They also made a not so helpful suggestion for dealing with a problem in my car. They did their job well, although they didn't wash any side windows or vaccum the back boot. Oil change and fluid was all good.

g. s.

Excellent auto service centre manned by expert and pleasant staff. Specialising in warrant of fitness checks and repairs. No appointment needed for these checks and comfortable area to wait while your car is checked. Prices are on a par with other service centers. Good parking and office is wheelchair friendly.

S.

Staff are great, friendly & well informed. WOF inspectors only had 2 working & there was quite a que. Long wait but sailed thru.

W. D.

Need to communicate better with customers but good service reasonably priced, will reccomend but make sure you make it clear what you want.

T.

I have been a regular at AA for 11 years and always get top notch service. Sharn in the office fantastic and goes out of her way to be helpful. Thanks heaps for all the help with my mini 😊😊

S. M.

Awesome staff, amazing service. The ladies were very helpful and got what I needed done quickly and efficiently. Will definitely go back there.

T. C.

Was the one place I could drive in and get my WOF. I feel I failed ad it wasn't necessary, however, got a stinkin new seatbelt that looked worst than the first and passed. Costs more too. I prefer my mechanics but have to book in advance.

T. W.

Customer service over the phone can be quite rude and sounds like they can't be bothered talking to you, depending who you speak to

P. R.

We had a flat tire and were really worried about losing time to change it but it was done in one hour. Definitely a fast service.

B. T.

Short of staff when I visited so it was slow

N. H.

We use the AA Auto Centre regularly with our work vehicles and can highly recommend them. Staff provide excellent service and prices are good. Great company to deal with.

D. D.

Very friendly staff.lovely lady greets you as you enter the door. Very pleasant experience

J. M.

AA was allgoodz and its not the 1st time. every time I go in its good service so I keep going back

S. C.

The customer service staff can be a little more amicable and cheerful

J. T.

Awesome helpful staff

D. P.

Very quick service. Good staff. Front desk lady gave me all the information i wanted. Happy with their service.

B. M.

Their "Braking checking machine" found fault others missed (slightly warped disc)

L. G.

Fast efficient service for my wof. Quick turn around. No booking needed. Reasonable price

R. W.

Good prompt service by efficient staff. Can't understand wht people would choose VTNZ over these guys if they didnt have to.

B. S.

I've always got my WOF done there and have had no problems

C. K.

Always easy - you turn up and get your warrant or advice of what you need to do, to get that warrant. Great service and friendly staff!

K. G.

Really friendly and helpful staff at the front desk.

S. B.

Quick service but access and parking can sometimes get a bit frantic.

M. C.

My blinker wasnt working and they fixed it for free in 3 Minutes (changed a bulb) super nice people

C. H.

Excellent service, bit of a wait but all good

K. I.

Excellent service. Thoroughly enjoyed my time here. 👌🏽

P. D.

Best Service - We are on the road and need work done at short notice - prices very reasonable , stand of work is very high with great attention to details

M. H.

The receptionists were very pleasant and the mechanics very helpful.

K. S.

Amazing service every time! Always so well looked after! Awesome staff!!!

P. B.

Awesome. It was a long wait cause it was so busy. First choice for wof.

K. C.

Professional. Speedy and no booking required.. Although can take a while if there are lots of cars in line. Get in early

E. M.

Friendly staff and always go above and beyond! Highly recommended 👌

R. J.

Great service in garage area..reception could use some twicking otherwise excellent

b. d.

Thanks guys and girls at the aa brillant service saved our holiday thankyou so much for doing our brakes at last minute such awesome service!

Z.

Fast friendly efficient service. Would definitely recommend!!!

N. W.

AA has great services and helpful.. especially getting a warrent.. is so easy

T.

Fast friendly service, WOF was a fair price.

T. “. P.

Receptionist super helpful! Fast warrant and the mechanic helpful! Always come back here :)

T. C.

Great service, polite and helpful receptionist.

D. R.

Where you go to get a WOF. Go.early as they are busy these days and.there can be.lines.

S. H.

I get my fleet of vehicles serviced here and always efficient and easy to deal with!

P. S.

Excellent service front staff awsome to deal with

s. m.

When you ring for assistance they respond straight away and give you a cost of how much even if youre not a member good to deal with

A. T. A.

Great service...always helpful.

M. P.

Best mechanics in town. Fantastic friendly and helpful reception staff

B. J. W.

Good fast friendly service. 10/10

d. t.

The staff and service aced it... Very professional and welcoming..

A. S.

Fast and friendly. Don't need a booking for wof

G. D.

Customer service is amazing. WOF check is fast.

A. L.

Excellent customer service! Had a nail in my tire and they fixed it in a jiffy!

M. P.

Awesome service

R. M.

Pleasant front staff even tho it was super busy

G. B.

good service - prompt, professional

C. M.

Excellent place for a wof. Very professional

T. K. Y.

Great service and awesome staff here!!

N. B.

Awesome services, Nice people's.

B. F.

Not so a good service...was a bit unnecessary with the wof

B. R.

Great staff let's one know what is going on

M.

Fast friendly service. Would recommend to friends

A. T.

Very good service. Helpful.

B. L.

Awesome bunch of good people

J. K.

Profesional service and very fast repair.

R.

In for warrant, very quick good service

R. T.

Best place in Rotorua for quick and easy WOF

A.

Wof done here. Fast and efficient.

C. M.

very good service

A. J.

Fast friendly service

j. f.

Good customer service

p. p.

Helpful friendly environment

S.

Great service.

S. F.

Great service for a WOF

G. F.

Good service and quick

M. F.

Awesome helpful people

m. c.

Good service

P. M.

Great staff and service

D. B.

Excellent service

l. M.

Efficient fast convenient

R. M.

Fast and reliable.

B. J.

No Parking

K. T.

Very professional

P.

Great service

D.

Great service

m. i.

Great service

T. M.

Always helpful

R. W.

Yip

G. H.

Handy

J. K.

Great work

R. O.

Great

J. S.

Friendly and efficient

M.

Good service

M.

Good service

J. P.

pretty chur service

H. P.

Fad and thorough

b. T.

Efficiency

S.

Great service getting WOF. Reception staff really friendly. Mechanic's were great explaining everything. Recommend to everyone. Thank you AA Rotorua

C.

(Translated) I go once a year... (Original) 1년에 한번은 꼭 가요...

M.

b.

D.

L.

A.

C.

T.

B.

C.

S.

R.

P.

P.

Contact

Photos