Reviews of NOVUS Glass - Hamilton. (Auto Glass Shop) in Whitianga (Waikato).
NOVUS Glass - Hamilton
14 Hounsell Road, Burbush, Te Rapa, Hamilton 3200, New Zealand
Description
Information of NOVUS Glass - Hamilton, Auto glass shop in Whitianga (Waikato)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
Map
Open hours of NOVUS Glass - Hamilton
Monday
8 a.m.–5 p.m.
Tuesday
8 a.m.–5 p.m.
Wednesday
8 a.m.–5 p.m.
Thursday
8 a.m.–5 p.m.
Friday
8 a.m.–5 p.m.
Saturday
9 a.m.–12 p.m.
Sunday
Closed
Reviews of NOVUS Glass - Hamilton
These guys are fabulous. I have had two cracks in my windscreen in a month and they fix in one day. The staff are very friendly and I am 100 percent happy with their service.
+ Friendly Staff
+ Finished repair as scheduled
- Poor quality of the repairs (2 small crack repairs. Please see the photos)
Update:
Novas Glass Hamilton agreed to replace the windshield since I was not happy with the repair. Thanks to Tower Insurance for co-ordination. I’m happy with the replacement. ADS systems appear to be working as expected. Thanks Novas Glass Hamilton.
It was during lockdown and needed window screen replaced. Wasn’t a problem under lockdown and quick. However rained that night noticed small leak rang Novus dropped car back after 30mins al good and no more leak. Great service thanks.
Great service and perfect job, I could not be more satisified with Novis. Thanks team you were all amazing.
Fantastic service. Fast,friendly and even got jelly beans. Totally recommend!!
The best customer service of 3 different glass companies I talked to in Hamilton. The guy on the phone was so friendly, helpful and had good product knowledge. The glass installers were super quick, communicated well and showed up on time.
This is for Novus Hamilton - Te Rapa
After my car was broken into, i had been calling around to get my window fixed. Unfortunately i had a terrible time with smith and smith, rude staff etc. I called Novus and the staff were so lovely and my car was fixed the next day, hassle free! Thank you guys so much! I hope I don't need to come back anytime soon but if i do ill be coming back to you guys for sure :-)
Andy was amazing to deal with. No mucking around the window in our Subaru was replaced with no fuss. We didn’t even have to contact the insurance company.
Absolutely awesome to deal with!! Fast service, everyone there were so nice and helpful - booked in the day before, sorted the next day within a couple hours with a new windscreen - they made everything so easy. Was really nice hearing how the team interacted with each other and the guys were all so nice and respectful working with their office lady which you dont always hear/see - a noticeably great team dynamic! Couldn't recommend enough - Novus, behind the base! Work completed top quality too!
Really helpful quick to book you in turned up just before the end of the day staff did a excellent job all through insurance it pays to have windscreen cover on your insurance thanks guys for your help while recommended
Only fault- failed to contact that piece needed had been ordered.
Once windscreen was available can't fault their courtesy from this point on. Friendly staff. Comfortable waiting area.