Reviews of Turangi Towing and Auto Centre. (Auto Repair Shop) in Tūrangi (Waikato).

Turangi Towing and Auto Centre

164 Reviews

77 Comments

Auto repair shop

Mechanic

Auto parts store

Battery store

Car detailing service

Car inspection station

Car leasing service

Car rental agency

Towing service

127 Atirau Road, Tūrangi 3334, New Zealand

Description

Information of Turangi Towing and Auto Centre, Auto repair shop in Tūrangi (Waikato)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

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Open hours of Turangi Towing and Auto Centre

Popular times

Monday

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Friday

Reviews of Turangi Towing and Auto Centre

S. E.

My son had car issues traveling from Palmerston North to Mt Maunganui. Turangi Auto Centre provided fantastic customer service and repaired car in timely manner. Extremely grateful to you all!

A. W.

It was Sunday afternoon 30th January 22, at around 4.30pm when we heard a loud 'clunck' coming from the engine just as we were turning on to SH47, opposite the National Park petrol station, heading towards Turangi. Everything shut down and we cruised to a halt on the side of the road. A phone call to a friend in Turangi suggested we contact Turangi Auto Centre. About 3/4 of an hour later the truck arrived and a very efficient and courteous young man, Dan, had the car on board, and we were on our way back to Turangi where he dropped us off at the place we were staying. Simon and his team did a quick check of the damage and made some suggestions for repairing the motor but we needed to be back in Morrinsville by Wednesday. Arrangements were made for Shaun to load us up and we were on our way to Morrinsville. It was a pleasant drive back with another person who knew what he was doing. Shaun was also very efficient and courteous. You have a great team Simon and thank you for the way the guys looked after us. Alby and Alison Winiata 03/02/2022

S. B.

Yesterday I had an issue with my car, we got to the Chateau with a very low battery on my EV and I didn't think I'd make it back to Turangi. I called up to see if it would be possible to get a tow and the lady I spoke to was so helpful. I explained that I was going to try and see how far back I could get and when I ran out I would pull over and wait for a tow. As it happened I managed to make it all the way back to Turangi but I wanted to say thank you for the amazing attitude, I had 3 kids in the car and knowing that there was a backup was so reassuring.

R. W.

On Tuesday 12th October we were travelling through the desert Rd when an engine light came on in our Campervan. Simon and his team got our vehicle in immediately and diagnosed and fixed the fault. 24 hours later we recieved a follow up call from him to see how the vehicle was running. First class service and follow up. Would definitely recommend. Thank you

M.

Unfortunately and fortunately I highly recommend this tow company. I believe they have helped me 3 time with very short notice. The one to use in Turangi.

Y. V.

Thanks Sean for your understanding, experience, advice and help to sort the best possible outcome for a disastrous fuel mistake with AA. Team go the extra mile juggling multiple stressful events with calm and poise. These guys will give honest and wise advice and I would believe they would standby anything they do. Well done Cody too for a safe and enjoyable journey delivering us and vehicle to T. Wish you well in your apprenticeship you will be awesome too.

R. M.

Excellent service, failed warrant but was wanting to get warrant valid as soon as possible expecting to be a week away but was done the very next day for truck to be ready for sale. A big thumbs up from me 💯👍👍 cheers Simon

S. G.

When my motorbike broke down in Turangi TAC came to the rescue. They safely stored my bike until I could get it picked up and set me up with a rental car so I could complete my trip. Fantastic service!

J. E.

My step father, sister and myself had travelled from Christchurch, and we were going all the way to Kaikohe. That was until we had broken down 10 minutes out of Turangi district. After trying all our resources for help. We called Turangi Autos, explained our situatuation🙂 they came straight out and took us into town. The car was given a new belt and a new water pump it was also given a full service . Car was done within a week and abit, and it's performance has been better than the way the car was when the old man had brought it😅..top repair shop and done amazingly quick and efficiently 🙃 thanks team at Turangi Autos

W. E.

Stück on the road with the rented campervan. We arrived 4.45 PM and the friendly lady at the reception told they closed 5 PM. A employee did a quick check at the car and the conclusion was we have to wait till next day. Very helpful to find the camping. Next day exactly 9AM they started working found the problem ordered a new alternator and 1.30 we were on the road again. The garage arranged all with the rental company so no costs for us. Thanks for this professional quick service! Please like my review below

J. H.

Excellent customer service and did there best to help us we were very happy

K.

We were unlucky enough to have a flat battery up Ruapehu and after a jump start from a passerby our engine light came out along with some flashing messages about TRC and AWD. We rang AA who advised us if possible to head to Turangi Auto Centre and see of they could help. They were incredibly helpful, gave our car a diagnostic test and reset our car so we could safely return to Hamilton that night. This all happened between 4-5pm so close to closing time. We can't thank them enough for helping us and giving us peace of mind on our trip home. Would highly recommend.

D. S.

Top blokes. Always friendly and happy to help. See these guys if you break down up the desert road

S. M.

Broke down desert road after hours, no mobile network and raining, once I got network after walking 1km, they got to me and towed within 30min, hooked me up with one of their rentals to complete my trip to Akd. Left my truck with them to work on, confirmed it was an Auto Electrical issue, they towed to Buckton Auto Electrical in Taupo to complete the job. They also provide a pick up service so did not need to return rental to their shop. Cant thank them enough. well done guys keep up the good work.

J.

So impressed with the team at Turangi Auto Centre. Sean (Sorry if I spelt it wrong) who towed my car during Labour Weekend was kind, professional, and took the time to put me at ease and explain things clearly. Such a lovely guy who represents the company well and customer service is A++. I was told they would look at the car on the Tuesday after the weekend and contact me no later than Wednesday morning. This afternoon (Tuesday) Simon was on the phone letting me know what was wrong, how they were going to put it right, giving me a timeframe, and a cost estimate. Absolute legends! The car will hopefully ready on Friday afternoon but they explained that if there are further issues they will contact me so I don't make the trip to collect the car and it is not ready. Fantastic customer service! Thanks Turangi Auto Centre.

G.

Positives: friendly & genuine team, supplies Bosch parts, does very thorough warrant of fitness. Negatives: need to book WOFs well in advance, last job took almost 2 months before Xmas, they also did not start any work on my car until all parts arrived. Also battery went from sitting there too long.

K. D.

Very helpful and obliging .All staff we had contact with were a breath of fresh air

J. C.

I would like to thank Turangi Auto Centre for their great customer service and advice. We were very concerned when a situation arose needing prompt attention. Turangi Auto Centre were very quick to react and sent someone out immediately. They also went over and beyond to help with our situation. Thank you so much we definitely need more people focused businesses like this. Thank you. We truly appreciate you.

H. H.

You guys rock. Simon thanks so much for retrieving my car when she threw a wobbly tonight. You busted butt to get back from a horrific accident out on the desert road and I can't thank you enough. Look after my baby while she's in there with you guys! Many heartfelt thanks.

S. L.

My boys made the mistake of putting the wrong fuel in the car on their drive down country to catch the interislander ferry to university. Sean and the team were amazing to fit them in at short notice and turn what could have been a complete disaster into a 4 hour lunch break and lesson about checking which fuel to use. Thanks guys for helping out!

C. T.

Broke down in Turangi on my way to a job interview, pulled into Turangi Auto Centre, and the boys did a stellar job, diagnosing the problem, ordering the parts and getting me back on the road. Would definitely recommend them.

M. R. V.

My cousin and I were on our way from Auckland to Wellington, to see our family, unfortunately we didn't make it to our planned destination... we spun out and rolled twice... we were really lucky to walk out alive and unharmed, unfortunately the car was a complete and utter wreck... Thank you so much to Simon and his team at Turangi Auto Center for your hospitality and heartfelt service, this was an experience of a lifetime, a lot of lessons to be learnt, and people to be thankful and greatful for. You all are such an amazing team and I will forever be indebted to you, for the kindness you have shown me, I will never forget it! Again thank you so much x - MariaRosaVitale

D. C.

From a huge panic with my daughter braking down in the .iddle of nowhere, to thrn getting g in contact t eith Simon. Albeit the bad news of car being terminal I knew my baby girl was in safe hands and all would be ok in the nd. Thank u again Simon for sorting out our predicament with a smile and true professionalism

J. B.

What a fantastic bunch of people! From Matthew who saved us with a midnight tow to the friendly service from Aroha and quality work from Simon. These guys are kind, generous and took the stress out of our breakdown! Thanks team :)

R. G.

Really happy with them. Got towed under AA, they figured out a solution that got us home at a pretty good price even though we were pretty much captive without tyres. Friendly, professional, and great communication. Would recommend.

R. W.

If you ever need mechanical help in the Turangi area I highly recommend this team. A thoroughly professional outfit who went the extra mile to help us out when we broke down recently just before the Desert Rd. Sean, the breakdown driver, was excellent and got our vehicle going so we could get back to Turangi, and they squeezed us in the next morning to complete the repair job. Excellent knowledge, professionalism and courteous service, all at a very reasonable price.

J. H.

It was 7 pm on a cold Turangi night when our car failed to start (on our last day of holiday). Compounding the fact was we had to be out of our accommodation at 10 am the following morning Within 30 minutes one of the team from Turangi Auto Centre had arrived to see if they could solve the problem. Unfortunately the problem couldn't be resolved & the car had to be towed. Not knowing if they could have us up & running in the morning they helped arrange a rental car for us the following day if needed Thankfully early the next day they got us back on the road & crisis averted We were impressed with the speed of the initial response & then the ability to get us going again in the morning.

K. C.

Fantastic service, friendly team! We found ourselves with a very flat tyre on the morning that we were to travel back to Auckland in our 14 seater van. Unable to remove the special bracket from the old tyre to the spare tyre it was time to call in the experts. After only 3 rings the phone was answered by a lovely friendly chirpy lady (this was a surprise at 6am on a Sunday). She told me not to panic, assessed the situation, advised how long it would take and the price. The technician turned up exactly when she said he would. He was really friendly said he could fix it no problem. All done and on the road again!

H. B.

A huge thank you to Turangi Autos breakdown service. I cannot say enough about how professional these guys are. You sent your awesome Towie to rescue my niece and her daughter who had been stranded after driving through a flooded highway that had been poorly managed by Traffic Management. Turangi Auto Your service was awesome. Thank you for your assistance and getting us back on our way with a loan car to enjoy our weekend away. A+

A. O.

Awesome experience with Tūrangi Auto Centre as per usual. Thanks to them I dodged a bullet that would have cost me thousands. Excellent service and great communication, would definitely recommend!!

M. E.

Excellent friendly service! We go two tyres flat on a Friday night, and Simon really saved our weekend by towing us to our batch, replacing both tyres next day on Saturday and taking our car back to us. Great thank you and all the best!

g. w.

Very friendly service. Reasonable price for the job done.

M. R. B. N. R. B. M. A.

I'm basically from Auckland but I was travelling North Island over the weekend to celebrate my 25th birthday. I was driving from New Plymouth to Taupo at the middle of cold night (1°C) this Friday, September 28th. I was driving on SH 32 on western bay road when my car lost control and went deep into the bushes. It was literally flying in the air for few seconds and I was scared to death. There was no reception there but the police came and dropped us to the nearest town where they gave us the business card of Turangi Auto Centre. A lady named Shiree pulled over at the place of crash way before police or anyway showed up. She was the first person to contact Simon and inform him about the accident and later I found out that Simon and Turangi Auto Centre was the same, Thank God!! I can't thank her enough and I can't thank Simon enough because no one could have helped us the way he did. He not only picked us from where the police dropped us. He took us back to the accident place, brought our car back to the road from bushes and trees, towed our car all the way to Turangi town centre, gave us few options of what we can do. We stayed in Turangi for two days and next day he dropped us to the nearest Hong Kong restaurant. He not only gave us excellent service but he also treated us as his guest. I can not wait to be back on those roads again to actually finish my trip in a good way but if I ever drive across this area again, I'm meeting this guy just to say hello! With Simon on the street, I feel like I'm covered! Thank you so much Simon ❤😊

L.

Awesome service thanks to our guy who came to save the day

A.

its 3 months back story I had problem with my car I was traveling from Auckland to national park & at the middle of night I was stuck on the middle of road . It was raining very badly I still remember that guy he was very quick & very helpful I would suggest Turangi auto very reliable service, Thanks for fast service. many many thanks .

D. W.

Excellent service! I'm very grateful for the pickup on Desert Road when my vehicle's cooling system had failed. Also thanks for dropping me at some local accommodation for the night, followed by a really quick and effective repair! :)

C. K.

Great service, very friendly and competent! They could get the new starting motor I needed over night and replaced it at the next day. I can definitely recommend them!

M. G.

Aewsone team! Went out of their way to help us out so close to a long weekend. Really appreciate the local information on where to stay where to eat what to do while waiting over 24hrs for parts to arrive. Unfortunately it wasn't a quick fix and a truck ride to Taupo was arranged at last minute.

T. N.

Best mechanic in Turangi! Simon was really helpful when we were away on holiday and needed a new tyre. Great customer service.

K. F.

Although the garage was really busy, we could pop in and have our car checked. The staff is very friendly. The mechanic gave us good advise and was really helpful and competent.

R. C.

Prompt, direct, and honest service. They charge fairly for the work they do and are upfront on all costs. Have used their services 3 times in the past 2 months and I have always walked away feeling like they offered the best advice/service they could provide.

G. R.

We had trouble with our motorhome and although Simon ,Jess and there team were busy there professional service gone above and beyond what we have expected before.These guys are awesome and bent over backwards for us Turangi should be proud as they suggested places to visit and experience while we had to wait for the truck to mend .awesome work guys love your work

T. H.

The team here were really helpful and friendly! Picked us up, gave us great advice and options. We were passing through the area and broke down, they had us in the shop really quickly. Definitely recommend!

J. S.

Lovely staff, kept in the loop.

M.

Couldn’t have asked for better service. I needed some mechanical assistance at 5am on a public holiday. Simon towed me in and had me back on the road in no time. Thanks a million, you guys go above and beyond.

G. B.

Fabulous service for wife check. Thanks.

S.

Good service and had my wof done there

C.

Awsome team, really friendly and offer amazing after hours recovery service. Highly recommend this business to anyone with car trouble in the central plateau.

B. H.

The driver was good and friendly and knew what he was doing so it was all good thanks.

N.

Great service and staff. Helped out even though they were busy. We’re up front on costs. I recommend.

L. F.

Excellent service - went out of their way to get me back on the road when my hire car broke down on a Saturday morning.

S.

Service slow but efficient

p.

Wow. What awesome people. Aroha and Matt were so helpful, accommodating, friendly and efficient. Thank you so much.

J. T.

Excellent customer service. Kept well informed. Attention to detail. Looked after stranded family.

D. M.

Excellent service. Friendly, kept us well informed, good job done. I recommend.

B. S.

These guys were amazing would definitely use them again

M. D.

Very helpful and gave me the advise i wanted.

B. B.

He just save our van , thank you alot ! 😉

B. L.

Fantastic customer service and results Highly recommended business

M. B.

Excellent thanks for supporting me after incident

C. M.

Good experience

S. F.

It good

F. v. d. S.

Great service

T. R. R.

Really helpful people

J. O.

Breaking down is something you don’t want to happen but feel fortunate if you break down in Turangi and use this business. I honestly was on the verge of a nervous breakdown but the staff here were great and got us back on the road in under 2 hours when a number of other businesses said they couldn’t help. Thanks guys - much appreciated!

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