Reviews of Dimples. (Baby Store) in Auckland (Auckland).
Dimples
25 Kent Street, Newmarket, Auckland 1023, New Zealand
Description
Information of Dimples, Baby store in Auckland (Auckland)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
Map
Open hours of Dimples
Sunday
10am–4pm
Monday
10am–5pm
Tuesday
10am–5pm
Wednesday
10am–5pm
Thursday
10am–5pm
Friday
10am–5pm
Saturday
10am–5pm
Popular times
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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Reviews of Dimples
S.
I have always had positive experiences when visiting the Dimples Store. They have such a large selection of baby products and quality brands which makes shopping so much easier. The staff are very welcoming and have a wide range of knowledge on all products which is extremely helpful when finding the perfect gift for friends and family.
S.
“ Came into the Newmaket store on the weekend and the sales assistant was extremely helpful and professional, she talked to us about car seats and was extremely knowledgeable. We ended up purchasing one and she also installed it! Amazing help and service - thank you so much!”
K.
Love this store! The manager (Voichita I think it is?) really loves her products and is really sweet with my kids. Even holding the baby and letting my toddler play with some toys while I shop! I never feel pressured to buy when I am browsing and comparing different options, and am given all the info I need. This has led me to buy my babies car seats here and recommend other friends of mine to do the same. The car seat tech showed me how to uninstall and reinstall my new nuna exec so I don’t have to return everytime I take it out. Really helpful. Thank you ladies 🥰
A.
Great selection of quality baby and children's goods - lots of clothing, plates and cutlery, bottles etc through to larger items like pushchairs and car seats.
A really helpful team to deal with, they have answered a lot of my questions over the phone and in store over the year I've been shopping here and I'll certainly be coming back in the future! Highly recommended.
S.
Huge fan of dimples! Such wonderful selection, I've been a customer since for years, the staff are really great and knowledgeable. Highly recommend!!
A.
Such an awesome store! The staff is super helpful. They have a great variety of amazing items here, clothes, accessories, car seats and strollers. They stock such and awesome brands like Joolz and Stokke. This place is worth a visit if you are preparing to be a parent, or already one.
P.
Super friendly and helpful staff. Amazing selection of quality baby ware.
C.
The staff seriously know the products there. Basically taught me how to disassemble a stroller with ease. Even offered to take the box packaging away to save on our own recycling space
M.
Sending a wonderful appreciation review! ❤️
To Aimee
You have been amazing to deal with!
I appreciate your customer service.
If only there were more like you😅
Your communication from my very first email, and to my follow up orders... you have never failed to make sure the whole sales process was complete.
Thank you so much!
J.
Really lovely store, quality products and lovely people ! They are so friendly, caring and professional. They've really helped us with explaining key features of each product and the relevant user feedback. We've brought pretty much everything from the store from baby's chair, clothing to car seat.
P.
I wanted to go in but I just stood at the window and looked at all those expensive baby products. Times have changed with baby stuff, and the discerning baby would approve!!
L.
Staff and customer service are good. Had an exchange of stroller that I bought online.. really professional I must add. rebbeca is fantastic staff at Avondale Abit more on the serious side of things but still pleasant to deal with. Only problem I have is online delivery with post haste. Time for a switch now 😉
N.
Great store, great product, and of course great team! Definitely highly recommend 👍
V.
Always the greatest customer service when I come to Dimples! I love the breast-feeding corner as well. I know I can always feel at ease when I bring my baby with me into the shop knowing that is there.
S.
Really impressed with the service at Dimples today. Thank you Voichita for taking the time to check our car seat and explain the installation so thoroughly. The team here really know their stuff!
R.
Didn’t buy anything as we were just looking at options but the service from the staff was above and beyond. Lady that served us was apparently a trainee but she knew everything about every product and talked us through everything we needed. Really impressed.
L.
Lovely store in the heart of Newmarket. Great customer service with staff that will help you out with all your questions. Great product range and I especially love their Merino clothes! :)
K.
I am a first time mum and when it came to what I needed, how much I would need I was a little stumped. I am not going to lie, I have brought a lot of stuff from the store but the quality of the products and the assistance and time they will spend with you makes it worth it.
Firstly, if you are stuck on what you'll need and how much of it go to their website and check out there essentials list. It was a very helpful start and included a few extras on what would be nice to have but not necessary.
Secondly, the quality of the products and the thought around them is amazing. One of the products I am going to recommend is the snuggle wrap or the sleep pods. These were life savers when I was in hospital. I had an emergency c section and me and my husband really struggled with swaddling our baby to me the point where he would be out of it in a few seconds flat. The snuggle wrap made swaddling so easy and he slept so well. I even got a few compliments on it from the doctors and other patients. And the snuggle pod you literally stick them in it and zip up, it makes night time 1000% easier when you don't have to think as hard.
Lastly, the service is amazing, everyone is so kind and eager to help, if you have any questions about a product or just want more information in general then I would take a visit here, they will even install ypur carseat for you and advise if the carseat is the one best suited for your car! If Jane is in the store then you are in for a treat, I have never met anyone who is more dedicated or loves babies and everything about them more. You can really see this in the products she provides.
Thanks Dimples for all the help you have provided me and my family in our new adventure.
A.
They have the CUUUUTEST stuff for babies! Great place to go for a baby shower gift or even just something for you little one ! The staff are very helpful and friendly! just love Dimples :3
M.
Best shopping experience! Staff incredibly knowledgeable about the products they have in-store. Would highly recommend going to Dimples especially if you are having your first baby.
T.
Quite a great selection of quality baby items from clothing to strollers. Service was also amazing, the only thing I didn't like and I'm not sure if this can be changed - is the price. 100+ per piece for toddler clothes for which is outgrown in 3 months is a bit pricey, I personally wouldn't spend that much.
D.
Dimples is a quality NZ brand, that provides excellent customer service. Thank you Aimee and Rebecca for ensuring our items were delivered to us in these crazy times. Highly recommend these top quality beautiful clothes and the people who provide them. Thank you.
A.
The Dimples team provided amazing service during Level 4, which is no easy feat! Thank you so much, your friendly and speedy communication has been so appreciated!
B.
The carpark here is awesome. Plenty of room to park and wait while the boss goes in and buys up half the store for the new grandson. Perfect!
A.
I had always admired the Dimples brand, not only the products they offer but their values of natural, organic and well-made garments. There is a real sense of genuine love behind the brand. When we found out we were pregnant with twins, the excitement, and if honest, the overwhelming feeling of the unknown crept in; it was the amazing Dimples staff who helped. As a first time Mother you are learning something completely new and not once did they make me feel inadequate. They shared my excitement, patiently showed me the capsules, the best way to dress the babies for the season, what garments would work best and even must have items that really were a lifesaver, without any pressure. The twins were born prematurely and I whole heartily believe them being able to gain weight and thrive was not only the helpful information they gave me how to manage them but the clothing itself. The natural fibers kept them appropriately warm and the wraps made them feel secure. The clothing stood the test of countless washes, always looking like new. I appreciated the simplicity of the designs and how I could tell that my babies felt comfortable, which was very important to me. Thank you, Jane and the Dimples team, for all the love and support for a momentous time in our lives.
J.
They have lots of quality baby products. On the expensive side, but worth it.
A.
Great knowing I am caring for my baby when I buy dimples their quality is incomparable to other brands and it being sustainable is an extra bonus.
K.
Absolutely outstanding service and products. The staff helped me choose everything I need for our new baby. We love this gorgeous store!
G.
Their merino clothes are simple beautiful and the quality very high. They cost a bit but worth the price and much less of what you pay overseas for that quality. Service very good.
M.
Great products including some really well made cotton and merino clothes. My pick is the sleep sacks. Also have a good range of car seats etc. very helpful staff.
A.
Helpful staff - good products
T.
Best baby store, best products, best service. Been there many times, always satisfied by the world top range products and outstanding services.
C.
The issue was sorted promptly through head office, very happy with the out come. 😁
V.
Still shopping here after my 5th baby best merino ever!
N.
Lovely staff who were very helpful on the phone and happy to fit our front carrier in store with our baby and explain how it all works. Thank you
A.
Staff are lovely and such a beautiful space! The merino socks are a fav :)
S.
Absolutely love Dimples, the staff are incredible and the product range is fabulous!
s.
Great place for baby stuff a bit on the pricy end, good quality, service and delivery. Highly recommend.
A.
Thank you for your service. I didn't get what I was looking for but they tried their best to accommodate and suggested another alternative which I ended up buying it. 😁
C.
Amazing quality products, super pricey but worth it.
L.
Great range of beautiful products with amazing customer service.
F.
Great Quality products great quality service!
J.
Amazing service, amazing quality and amazing staff!
s.
Very very expensive
F.
Love dimples! Great products and service
S.
Excellent new baby born store of New Market, Auckland
C.
Always good service and great products
D.
The most amazing service. Staff are so helpful
K.
Great cusotmer services.
A.
Nice stuff but overpriced.
T.
Very helpful. Thanks!
N.
Nice store
J.
(Translated) Service is very intimate
(Original)
服务很贴心
V.
S.
J.
J.
A.
T.