Reviews of Auckland Lash & Brows Westgate. (Beauty Salon) in Auckland (Auckland).
Auckland Lash & Brows Westgate
Westgate shopping centre 2B/7 Maki Street, Westgate, Auckland 8014, New Zealand
Description
Information of Auckland Lash & Brows Westgate, Beauty salon in Auckland (Auckland)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
Map
Open hours of Auckland Lash & Brows Westgate
Monday
9:30 a.m.–6 p.m.
Tuesday
9:30 a.m.–6 p.m.
Wednesday
9:30 a.m.–6 p.m.
Thursday
9:30 a.m.–7 p.m.
Friday
9:30 a.m.–6 p.m.
Saturday
9 a.m.–5 p.m.
Sunday
9 a.m.–5 p.m.
Popular times
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Reviews of Auckland Lash & Brows Westgate
S.
Lovely clean place warm on a cold winters day. Kate did an amazing job giving me awesome eyelash extentions. The staff are friendly, concerned with comfort and consultative. Definitely worth visiting if you need eyelash extensions
H.
Really disappointed with this place and not a good first impression. I went for a brow shape and tint and asked for “very light brown”. When the wax was removed and a cooling oil applied, I mentioned it was burning under my eyes which was abnormal as I’ve had this treatment done many times. The therapist said “oh well I tested the wax and it’s not too hot” and was very defensive saying my skin wasn’t “as red as most other clients” which made me feel pretty stink. I was so unhappy i came back 3 hours later , still in pain, to ask for a refund. The therapist didn’t even apologise but did acknowledge she would return the $39.00.
I would not recommend this place - not only was the treatment a failure, but the customer service was far below the standard.
Also my brows are black - not light brown we requested. I will not be back
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Update - had a call from one of the owners who apologised and was genuinely upset with my review and how I was treated. Really appreciate the care and time he took to call and see how I was doing. He also offered the refund and for me to come back another time for the treatment again.
B.
Absolutely loved my first visit to Auckland Lash & Brow. The ease with which I was able to book my appointment to the awesome professional service received was just amazing. The ladies were kind, friendly and made me feel so relaxed. Will definitely be coming back again!
W.
I had eyelash keratin enhancement and brow lamination on Wed. Unfortunately, the brow waxing took off a piece of my skin on top of my right brow. It was quite painful and will take some time to heal. Apart from this, the service is alright. I like the brow lamination result now after the scab is gone.
Update on 19/7/2021. I got a call from Auckland Lash and Brow to apologise. They are reviewing the waxing procedures and willing to refund $25 for brow waxing.
E.
Best eyelashes I’ve ever had! Emma is a lash queen and has definitely perfected doing the perfect lashes and giving her clients the best length and shape that suits them best. I’ve received so many compliments on my lashes since seeing Emma.