Reviews of Kiwivelo Bicycles, Cycles & Bikes. (Bicycle Store) in Auckland (Auckland).
Kiwivelo Bicycles, Cycles & Bikes
33 Barrys Point Road, Takapuna, Auckland 0622, New Zealand
Description
Information of Kiwivelo Bicycles, Cycles & Bikes, Bicycle store in Auckland (Auckland)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
Map
Open hours of Kiwivelo Bicycles, Cycles & Bikes
Sunday
10am–4pm
Monday
8:30am–5:30pm
Tuesday
8:30am–5:30pm
Wednesday
8:30am–5:30pm
Thursday
8:30am–5:30pm
Friday
8:30am–5:30pm
Saturday
9am–5pm
Reviews of Kiwivelo Bicycles, Cycles & Bikes
A.Amazing service. The team were always super helpful and the ebike I brought off them came beautifully set up with tyres already setup tubeless, cables nicely tidied, dork disc removed and fully charged. Thanks again :-)
G.Bought a new e bike in December. They seemed to have a good range of bikes. Bike is wonderful.
I bought 2 identical bikes the same day from different stores. The other store made us feel far more welcome. Apart from a bottle of bubbly and a backpack to get us off to a flying start they also offered us free services for a year whereas Kiwivelo gave us pretty much nothing and one service. Said it would be far too expensive for them and they might go out of business (I had to wonder how much a drop of oil and tightening a few screws could be).
A bit of a strange thing to say when you've just spent a small fortune.
Apart from that all good.
S.Great service from the team at Kiwivelo. Was looking at buying a new bike to commute to work and general fitness and a few other shops couldn't be bothered to help me out as I wasn't looking to spend huge money. Lucky I made a stop to Kiwivelo as they spent the time to find a bike that catered to my needs and educated me on things I would've never known. Definitely coming back for my bike needs in the future.
A.Amazing friendly team, service on my rear carbon wheel 5 min.
R.Usually I would say that I had an unlucky day when I get a flat tyre on my bike. The service these guys gave me, and realising that such an awesome bike shop was around made me think I was lucky getting that flat tyre. $20 fixed my tyre right up, and they gave my gears a service too. Thank You Kiwivelo.
G.I had a General Service on my Pinarello Prince (which I also purchased from the shop late 2020) & would like to commend Steve who worked on the bike on the great job he did. The bike was noticeably better after he had worked on it. The crank felt smoother, gear changing was slicker, & the bike tracked much better. My first ride after the servicing was very enjoyable, & I would certainly be happy returning for the next service when it is time, Thanks.
W.Dropped my bike of for service and have it fixed the next morning. Would highly recommend you talk to Alex BIG THANKS. And they are my only goto for servicing.
G.Just picked up a new Sinch ebike today and the service was top notch. Very professional brief on everything we needed to know before hitting the trails. Highly recommend these guys. Cheers
S.The team at Kiwivelo are the best! They go above and beyond when it matters
I.Just picked up my second wilier bike from Kiwivelo. Staff were all great to deal with. Very helpful and totally professional. The bike fitting by Matt was thorough and informative. Thanks lads.
T.Matt and James were great to deal with and went the extra mile to help sort a warranty issue.
Fantastic store with good selection and competitive pricing with great customer service!
D.Have bought several bikes with great success from Kiwivelo and having just returned from a month in the UK and Europe, which included visiting several bike shops, never found one with the range of stock or options that we have right here at home with Kiwivelo. Along with very capable and competent people they are a great asset to the cycling community.
N.The staff were very helpful, the guy who did my bike fitting know his thing very well. He explained to me every details of all the things that need to be done with my bike. Now I am riding more comfortable and my bike handling becomes easier. Definitely will recommend!
A.Called up about a product, the guy on the phone was super helpful ! Even though they didn't stock what I needed, he was able to guide me to a place that did. Awesome customer service !!! will definitely recommend people to this shop !
S.Fantastic, prompt service for a puncture! I was very impressed with the speed of repair and price. I would highly recommend. Thank you for helping get my daughter's bike back on the road.
B.Kiwivelo did a fantastic job getting me the bike that I wanted at an excellent price. Communication was fast and easy, they asked all the right questions, suggested good alternatives when needed and kept me well informed while the bike was built, packaged and shipped. Very reliable, I would be more than happy to use Kiwivelo again.
P.I had a shifter on my Willier fail over the covid lock down. Took it in for repair Chuck phoned me to advise it would be better to replace both considering the age of the bike
Very pleased with the work carried out it now rides like a new bike. Thanks guys will be recommending you to all my cycling mates.
R.Best products, best knowledge, best service! If there is ever an issue, Scott the owner personally sorts it. Highly recommend Kiwivelo.
C.Always great service, new helmet, bike and shoes. Love them all. I need no help spending my hard earned cash at kiwivelo. :)
G.I got Matt’s help to purchase a bike. Matt was a complete legend. Helped me get the perfect bike at an amazing price. Matt did far more than typically occurs when buying anything, anywhere. Matt made sure the size of the bike would be just right based on past measurements I had recorded, and ensured the bike hub would fit my indoor trainer and that the cassette size would fit. Even included a hub spacer. Cannot say enough amazing things about the incredible service from Matt and Kiwivelo. Fantastic company. I’ve purchased two kickr indoor trainers from them and will always shop here first for any cycling equipment or bikes. Kiwivelo is great!! Highly recommended!! Just look at all their 5-star reviews!
J.I received great advice from the Kiwivelo team in Takapuna. They show me different helmet types and models. I wasn't feeling pushed to any specific brand. They let me try most of them until I found the perfect fit for me. I'm very happy with the service and product.
R.Just a quick note to say thanks for the very prompt delivery. Ordered a Bell Super 3 Helmet last Thurs, it was on my doorstep the next day (midday). Helmet fits perfect and is comfortable to wear. Been on a couple of rides and it is a pleasure to wear. Thanks for the excellent service. Regards, Richard
G.Great cycle store on the north shore with great products and fixes the bike well. They tend to try sell you the most expensive things but if you just say no or not follow them its fine. The sell most of the top brands in cycling in not only road but have mtb and commuter products. Would defiantly recommend and will be going back soon.
D.Staff are super friendly and gave all the time in the world in helping me choose and fit me to my new ride. Can't recommend Kiwivelo highly enough.
A.I had a punctured tyre tube. Most helpful representative replaced it for me. I'm very happy with my visit, repair was fast and cheep, while representative was polite and friendly.
J.Lance was great and knew his stuff
A.Great service. Helpful guys who know their stuff! Wish I had more money to buy some of the new stuff just in...
J.Awesome staff, always helpful and willing to answer my questions and give advice with professionalism. Will always be my go-to bike store!
C.An unfortunate accident while riding with Scott from Kiwivelo turned out to be a blessing in disguise. Scott sorted out a second hand frame that fitted my daughter Georgia. Transferred our running gear over and did a bike fit for her himself. Excellent service, great price and nice meeting you Scott. Georgia loves her transformed bike.
M.Excellent service from the team at Kiwivelo. I ordered some Vittoria tubes online and got mixed up in a mis-labelled product (was Schrader valve not Presta). They rang me up to say there was a mistake but that they could supply Continental tubes instead, no worries.
Turned out when the other ones arrived (next day shipping to btw) they were actually the wrong size. So I popped in store today and explained the whole situation and they happily replaced (again) with some Mavic tubes that will work. No questions asked and I think each time they replaced with something else they were basically upgrading my product for free. So very happy!
Was my first time going physically in the store and was impressed with everything they have in-store, definitely check out in person if you haven't. I will be back!
A.Bought a new mountain bike and found a couple of small defects and it was replaced immediately. Great service thank you!!
L.Just picked up an amazing Cube eStereo Hybrid - no more come on MUM!! Yay :) Thanks KV, you always give us g8 service, see you soon for the next new bike!
A.Had a warranty issue with a Garmin watch I bought about 10 months after purchase and the team at Kiwivelo were great at representing me. Garmin Australia threw up all sorts of barriers but the guys at Kiwivelo were great and pushed hard for a solution, ultimately surpassing my expectations.
R.Usually I would say that I had an unlucky day when I get a flat tyre on my bike. The service these guys gave me, and realising that such an awesome bike shop was around made me think I was lucky getting that flat tyre. $20 fixed my tyre right up, and they gave my gears a service too. Thank You Kiwivelo.
D.Staff members are friendly and have more willingness to help than only sell anything to you, especially if compared with the other shops in the same road.
J.Excellent workshop quality.
C.Good service!
E.All good
J.I have found my experiences with Kiwi Velo to be of an exceptionally high standard over now almost 3 years.
The staff are really friendly and accomodating and typically welcome me with a very good Cappuchino. The store layout and presentation is first rate.
I have recently purchased a beautiful Bronze Iride Wilier Cento 10 Hy which Matt Markby [the Wilier product manager at Kiwi Velo] organised and imported for me from Wilier Triestina in Italy. He really went the extra mile to coordinate this during the Covid lockdown in Italy and then in NZ and could not have been more helpful.
I also wish to give a shout out to Jiri Pilik [ Senior Service Technician] who is a great guy and an expert on all things related to the mechanicals of bicycling and especially valuable as well is his encyclopaedic knowledge of all things Campagnolo.
I would really recommend Kiwi Velo for their product knowledge, complete service and range of very high quality bike products.
Jonathan Sprague
C.Really helpful and knowledgeable service provider. Took bike in for a tweak and they gave it a thorough overhaul, fixing issues that could have escalated. Bikes runs really well now and I am sure it saved me more expensive repairs down the line.
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