Reviews of My Ride Botany. (Bicycle Store) in Auckland (Auckland).

My Ride Botany

90 Reviews

73 Comments

Bicycle store

Shop 6/500 Ti Rakau Drive, Botany Downs, Auckland 2013, New Zealand

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Description Map Open Hours Reviews Contact Photos

Description

Information of My Ride Botany, Bicycle store in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of My Ride Botany

Sunday

10am–5pm

Monday

9am–5:30pm

Tuesday

9am–5:30pm

Wednesday

9am–5:30pm

Thursday

9am–5:30pm

Friday

9am–5:30pm

Saturday

9am–5pm

Reviews of My Ride Botany

I went to make some enquiries regarding e-bikes. I received a lot of advice and my questions were answered. I probably spent 10-15 minutes with the staff member who was very knowledgeable. At no time did I feel under pressure to buy anything, just a willingness to help me make a decision as to whether buying the e-bike was the best option. I was also invited to take a bike for a test ride to help me understand what we were talking about.

I was riding home and got a flat, so I stopped into the nearest bike shop not knowing what to expect. Tony was super patient and walked me throughout the entire process. Overall, the staff is wonderfully friendly, provided great service, and they are willing to go out of their way to help me.

While adjusting my brakes I broke the front one. It was 27 December and I wanted to be riding my touring bike on 28 December. When I called my closest bike shop I was told me to bring it in, but when they saw what I'd done, they said it was too big a job for their workshop because it needed a special technician, so I could book in for 12 January. From their carpark I rang four more bike shops, and 4 January was the earliest I could get it fixed (at least no others made me bring it in before telling me). By the time I rang MyRide in Botany I was aware that I would be driving for an hour to get to the shop, so when they said "sure bring it in now" I was worried my trip might be for nothing. What an awesome surprise! So friendly and no fuss. Fifteen minutes after I arrived they had my bike fixed and ready for me. I am so grateful. Well worth the drive. Wish I could give a 6 star review.

Very friendly staff in the workshop. Helped me to fix the bike tyre for free as he said it was a small problem. Thank you so much. Highly recommend to all!

A+Service fixed my daughter’s bike straight away and didn’t even charge me for the service and extra work done to fix the brakes definitely recommended you won’t go wrong

Most helpful and genuine workshop around. Have helped me out last minute many times and always with a smile, good shop too!

Great service. We are in a lockdown, I ordered a bike, less than 2 hours later I had a text saying it was ready to pick up. Went in, they had great processes with customers coming in and out. Bike was there waiting, the person who served me was very helpful and knowledgeable. Took the time to come outside with me and make sure I knew all the trick and tips and to carefully explain the servicing that came with it. I look forward to doing more business with My Ride Botany in the future.

Never fails to deliver me what I want. Top customer services that ensures you are dealt with properly whether small or big. They assist you because they care!!! Nga mihi My Ride Botany. Tu meke kotou

The team at MyRide Botany is the best. Tony, Craig, Ollie, everyone. Their service is always top notch, always willing to help, before, during and after you purchase a bike. I strongly recommend them if you want hassle free service. I am part of a group mountain bikers and we have bought more than 9 bikes from this shop and every time we walk out with smiles. Thanks for all your efforts to get my second bike sourced and setting it up. I appreciate it and I love my my new bike. Pieter

Amazing service from the team, but especially from Jo. Helped us find 2 bikes, and was super helpful! Would definitely recommend to anyone looking, super knowledgeable and cater to you requirements well.

Stoked with the team who helped me out today to fix a brake problem even though they were super busy. I really appreciated it and I'll be back to support you guys again.

Staff are always so keen to help customers and always want to keep you on the bike and riding. Two of the staff that I have found exponentially helpful are Craig and Tuhoe these guys are always keen to have a chat about how to improve the bike and get maximum performance out of it. Highly recommend this branch and company. Go in and have a look and see what they have to offer.

Great service, went above and beyond to help us sort out an issue even though it was just outside of warranty.

Thanks My Ride Botany. You guys did a great job on repairing and servicing my boys bikes. My boys are very happy that they can ride again!!

Very impressed with Mark at My. ride Botany. The e bike I purchased was not suitable so Mark Very kindly did some research and found another bike. The bike is amazing, I am very happy with it. Thank you Mark for being so helpful and accommodating, much appreciated. Lyn Bellhouse

After having been quoted $20-$30 for a puncture repair on a child's low end BMX at Bike Barn (now 99Bikes), then being charged $100 at pickup because "we didn't have stock of the cheap tyre you were quoted" I decided to look elsewhere for our future repairs and maintenance Glad I did. The team at my ride Botany gave me a solid reasonable quote (including potential extra costs) over the phone and took my details. Upon arrival at the store, we were greeted in seconds by a different staff member than who I spoke to on the phone. He found my details in seconds and took our three bikes. The job was completed faster than stated and was cheaper than quoted. They answered the phone after hours and accommodated my pickup time. The reason I state all of this, is because this is a level of Customer Service I've only received in other countries and have come to not expect in NZ. Well done guys!

Excellent customer service. Got a great bike fit done by Brent who not only set my bike up right for me but also gave me tips on my riding style after watching me. I got some new shoes and pedals there at the same time which weren't on special but he knocked a little bit off which was nice. To make things even better I noticed the next day that they happened to be on a big special at another store. When I mentioned this Tony (the owner) offered to refund me the difference! Will definitely keep coming back to this place for any of my local bike shop needs.

We have bought 2 bikes from My Ride Botany within the last month or so. They have the best product range out of all the bike shops in Auckland we visited. We have found them friendly and very knowledgeable. Thanks guys we will be back.

I've always had fantastic service here, for road bikes or mountain bikes as well as accessories. The staff are friendly, helpful and knowledgeable. I don't know a lot about bikes and terminology but they always manage to figure out what I mean and take the time to make sure they find me what I need.

Having just arrived in Auckland I was keen to find a good, reliable bike at a good price. I searched everywhere for "the one", good brand, good groupset, planning to put in about 25km per day this year. It wasn't an easy choice but the service, recommendations, and offers I received at MyRide where all top notch. I chose a Scott Metrix 20. The team there is awesome and attentive to their customers. Special mention for Jeff who took care of me through this purchase, a great professional and keen cyclist.

Impressed with the quality of the service from this local bike shop. Did everything I asked for and gearing refinement is very well done.

Gee Wizz Tony and his team are great, They find the time to service all their customers in a diligent and knowledgeable demeanor. I often find myself popping in to talk shop and learning some tips for safer/faster riding. Tony and his team will bend over to make sure you are getting the best Deal. S Hill

Wow, broke my lever on my bike in the morning and I was racing that afternoon, major stress ! Dropped into the store Saturday morning, the team couldn’t be more helpful. The mechanic there dropped everything and fixed the bike so I could race that afternoon and Sunday . Thanks to Tony and his team . Great customer service

Craig and the team did a wonderful job working with Avanti to replace my broken frame under warranty. I purchased the bike at this store a few years ago under the Avant Plus name. My Ride is the new shop name and the new management were very helpful and experienced. Highly recommend going to see the team at My Ride, Botany for all things Bicycles. Well done.

Thanks team for going the extra mile. My dads ebike was purchased at the Mt Manganui My Ride shop. It developed an issue with not charging on the bike any more. These shops are all individual franchises. The team at The Mount got the battery supplier to agree to cover the repair even thought it was just out of warranty, and the Botany team agreed to do the actual repair even though it wasn't purchased from them as they are the closest store to where the bike now lives. Much appreciated.

Well presented store with nice range new bikes, been in there to buy spares and they never seem to have what I need in stock

This shop has had a complete turn around. New Owner and fantastic staff. I frequent the store lots, as a Cycle Coach & Educator I am always after items for myself and prefer to support a locally owned and operated business instead of an online store or large chain.

Service and Friendliness is okay, the staff are very knowledgeable about their stuff. They sell most of the gear and parts you will be looking for and they do repairs on the spot as far as I know. Visiting and servicing on public holidays will incur you a surcharge so just keep that in mind. Best bike shop in the area.

Thanks to the team @my ride for supplying our needs!! Good service from Tony And the team, got us riding in no time! Just took my bike out today for the first time and loved it!!

Friendly and efficient staff, quick to workout what parts I needed for a bike, great service

These guys are great, really know their stuff when it comes to Bikes - great job of servicing my bike too - would highly recommend them. Tony is a champ

Really friendly and knowledgeable staff. I test rode a spark ebike and it was much better than I ever expected and had so much fun on it . I'll definitely be heading there to get my next bike. Thanks guys.

Very knowledgeable and helpful staff. I went for more expensive tyres, not because of some up-sell tactics, but because the salesperson was clearly speaking from personal experience.

extremely helpful and knowledgeable and I will go out of my way to use this store for all my bike needs every time. Tony is fantastic to deal with . Thanks!

2x bike services now and very happy with the outcomes, outstanding care and attention to the bike, timely return, sound advice for customers, Tony and the team are very engaging, helpful and informative, great customer experience!

Good, top shop.

AvantiPlus Botany Downs : great service, awesome mechanics,they have done everything right including setup new bikes and repairs sale team great reminds me how going to a bike shop use to be a great experience... KEEP UP THE GOOD WORK TEAM