Reviews of My Ride Westgate. (Bicycle Store) in Auckland (Auckland).

My Ride Westgate

46 Reviews

42 Comments

Bicycle store

21 Fernhill Drive, Westgate, Auckland 0614, New Zealand

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Description Map Open Hours Reviews Contact Photos

Description

Information of My Ride Westgate, Bicycle store in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of My Ride Westgate

Sunday

9:30am–5pm

Monday

8:30am–5:30pm

Tuesday

8:30am–5:30pm

Wednesday

8:30am–5:30pm

Thursday

8:30am–5:30pm

Friday

8:30am–5:30pm

Saturday

9:30am–5pm

Reviews of My Ride Westgate

Excellent service, they help you make well informed decisions and most importantly the staff trust you and allow you to ride the bikes around the store and outside ,if you request them. They aren't also pushing expensive bikes your way...definitely a must visit

Amazing service from Ryan today. Super helpful on the phone, sent through some options for me that weren't on the website, and presented me with a few options when I popped around for a lockdown test drive. We jazzed up a beautiful bike to make it even more pretty - now I can't wait to go out and get her muddy! Looking forward to adventures that I'm going to have :)

Best customer oriented bike shop in Auckland in my modest opinion. Also, I'm very pleased with staff attitude and amount of efforts being put when it comes to servicing and getting things done. Big kudos to everyone and special thanks to Matthew for his dedication!

Thanks guys get all my service work done here have even stopped in no appointment and they booked my bike in. No problems at all. Always explained what was needed what was done and what was due to be done. They trued my wheel with only 2 day turn around when other places needed 3 weeks. Also when I needed parts during level 3 they were out of stock so lent me some second hard parts until new stuff was available. I 100% won’t be going anywhere else for my mountain bike service and parts ever again cheers team

The sign of a really good shop is their after-sales service especially in situations when things don't go as expected. My Ride Westgate sold me the wrong product on Saturday, after a quick phone-call to them to check on this, they agreed the best way to fix was to bring the bike back and they would sort it - which they did, quickly and positively. Riding again today. Thanks, Dave.

Possibly the best retail service experience in my life (big call I know) I wanted to get my bike fitted to me correctly and look at some clip on cleats....thats all I thought it would be 30 mins and out the door. I approached the counter and was immediately attended to by Ryan who did an excellent job of attending to me, the fitout was awesome (almost 2 hours) Ryan set up various things on the bike and noticed a few things wrong like the incorrect chain guide (which he fitted a new one) and gave the bike a clean and lube in various parts, torque tight checked the bike and went WAY over expectations and he even sorted the Spaghetti cables in the front with a shortening and a binding up of the cables. I went out to woodhill for a ride immediately after this and the bike was well - a new experience, Im very very happy! The entire experience was brilliant - and the other staff were friendly and everyone was happy, great to see and be part of!

Always a pleasure dealing with Jeff and the team at Westgate. Have had all of my bikes maintained and repaired by them for approx 10 years now. My first port of call for any bike product, part, knowledge or advice. It’s a rare thing to have a store so willing to give their time and go beyond normal service to keep their customers happy, and their bikes running. Easily the only decent bike store out West.

Jeff listened carefully to what sort of bikes we wanted (both wheels to stay on the ground!) and provided excellent customer care and service. Delivered the bikes to our house the next day - very impressed!

11 years as a customer of My Ride Westgate (formally Avantiplus Waitakere). Jeff and his team provide exceptional customer service. Quality products and knowledgeable staff mean I walk away confident every purchase is right for me. Very happy with bike #6 and #7, thanks Jeff👍 By far the best in the West.

Professional, nice and friendly! I am touring and on a late Sunday afternoon I had a broken cable. I menaged to get to the shop pushing my bicycle. The bike mechanic was at home, but he came to the shop nonetheless to help me out. The two girls at the counter were also very nice and friendly! Great customer service!

Best bike shop in Auckland ! Jeff and the team are more than happy to help with any issue or just simple advice. These guys are more like a family than a business could not recommend more highly !

Words fail me - This is the only bicycle service shop I would recommend ✅ My FSR E Bike has been sick and noisy for months then the chain snapped 🔥 I asked the mechanics at Westgate to install the best chain possible to handle the high torque on my Levo - The Shimano chain was expensive but the results outstanding - Seamless gear change on a basic group set and no sound or drop out. Thanks guys - 🥳

I stopped off with a small mechanical on a mid-week ride. I've never shopped there and they don't know me from Adam, but they were absolute champions, they dropped everything and sorted it out for me on the spot. Thanks

With a big ride coming decided to get a mtb fit done. Body data into a Holland developed sw system. Bike on a lazer jig...video analysis of pedal stroke. Shocks were wrong setup for me...seat height and position was wrong...cockpit needed adjusting. Even tyre pressure was off. Weather your spending 2 or 10k on a bike...mine was 2900...for sub 100 bucks why would you not get a proper bike fitment. Bike is completely different, so much better. And alot less numb fingers. Thanks guys...a great process and learnt so much.