Reviews of 99 Bikes Northwood. (Bicycle Store) in Christchurch (Canterbury).

99 Bikes Northwood

193 Reviews

87 Comments

Bicycle store

Bicycle Shop

Bicycle repair shop

Northwood Supa Centa, 1 Radcliffe Road, Belfast, Christchurch 8051, New Zealand

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Description Map Open Hours Reviews Contact Photos

Description

Information of 99 Bikes Northwood, Bicycle store in Christchurch (Canterbury)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of 99 Bikes Northwood

Monday

9 a.m.–5:30 p.m.

Tuesday

9 a.m.–5:30 p.m.

Wednesday

9 a.m.–5:30 p.m.

Thursday

9 a.m.–5:30 p.m.

Friday

9 a.m.–5:30 p.m.

Saturday

9 a.m.–5 p.m.

Sunday

10 a.m.–4 p.m.

Reviews of 99 Bikes Northwood

M. O.

Super happy with the service received at this bike shop in recent weeks - from viewing and test riding ebikes one weekend to purchasing the following the service and advice was top notch. Bon was super helpful, as were the rest of the staff we dealt with. Took the time to fit the bikes correctly also. Then today after a week of use my bike had a malfunction, the PA stopped working - I rung the store mid afternoon, spoke to Indy on the phone, and by end of day the bike was checked and fixed! I’m hoping the problem was a one off but I’m sure the team here will see me right if it reoccurs. Thanks Indy for the super prompt service today, means I can head out on my ride tomorrow :)

R. M.

I brought an uptown pedal bike from 99 bikes in September and I swear by it. Best thing I have done and a couple of weeks ago I got a basket for it. The service I had both times have been tremendously wonderful. Wonderful bunch of people and they were happy to answer any question I had

I am an old 80 year old “gal” who still enjoys riding her bike. Last week when I had the misfortune of getting a puncture I managed to repair the tube but I damaged the brake linkage and adjustments. The next day I took the bike to 99 Bikes Homebase where I met Max, Sales consultant and Grant the workshop team leader. What a great job he made of not only fixing my brakes but correcting a couple of other issues. It is such a pleasure to visit this shop and speak to Grant and Max. They are always most informative and a pleasure to meet up with. I feel so lucky to have this excellent bike repair shop so close by.

J. L.

Writing on behalf of my 13yr old Grandson who recently purchased his dream bike, he is super happy with the bike that he saved hard for.... we are all very happy with the staff, they were all very helpful with advice and service.. great team!!! Highly recommend 99 bikes for quality, price and service!!!

J. B.

I got charged normal prices where I am a club member and should have received quite an amount of discount. I only noticed it afterwards when i got home and received the invoice via email. After speaking to Josephine she resolved it and created me a discount voucher for the amount. Her customer service was great in getting it resolved.

We purchased an ebike at this store and were assisted by Drew he was absolutely amazing very knowledgeable and helpful would highly recommend this store and Drew Thankyou for making our purchase that much easier

A. D.

Have been shopping for all our biking needs since 99 Bikes came to Homebase. I have always found the service to be of a high standard. Our most recent purchase was for a helmet for our son. Kea, who was the team member that did the transaction was very proactive and approached my son and I to give assistance.

G. A.

I have shopped here several times and every time the service has been outstanding, was so grateful today for the lovely man who installed all the accessories i bought on my bike for me, much appreciated!

D. B.

Big shout out to bike mechanic that was working today 2 Feb 2022, took bike in to get wheel realigned, after quick initial inspection, turned out that there was a simple solution that he helped me with on the spot, great honest service, will not have any doubts about bringing bikes in for future work

H. h.

Purchased a $144 D lock, took it home unpackaged it, found it didn't work, no apologies from staff for wasting 30 minutes of my time, but I did get a full refund. Also there emailing -your- receipt system instead of printing a copy didn't work, so had to go back and get a paper version which was just another added nuisance. Have been other times I've been there, and they have been good so depends on who you get

M. D.

This store is great. We buy all our bicycles, scooters and accessories from them. The staff are friendly and really know their products.

M. E.

Easy booking for my Ebike service a a completed on time and I was told exactly what was done and the cost. Definitely the place to take your bikes!!

J. D.

Great helpful service. Products in store, also good advice which saved me money!

Top effort from theTeam 99. Very knowledgeable and pleasant customer services. Keep it up guys

G. D.

Great service. Bought online ready next day. Very polite customer service. Easy parking. Free 6 week bike check. Can't fault

B. H.

Very helpful staff. I went in to inquire about ebikes. I got some valuable information.

Thanks very much to the excellent team at 99 bikes Home Base, they are always friendly and helpful. This time a special thanks to Drew who helped me get my winter gear sorted.

V. T.

Philip help to put on my toe ball stand he gave great service I will be back for a new bike shortly

n. n.

Bought our son's bike in for his tyres to be fixed, didn't need an appointment. Very fast friendly service. Had a looksie around the shop and bikes were great prices compared to other bike shops. Will be upgrading our bikes soon and will be coming here.

J. P.

Dealt with a lovely lad called Zachary on the phone. Top Bloke, He found me the perfect bicycle and gave me a good price. 11/10 service. I will Use you again Zachary Zachary reffered me to the workshop team where I was helped by Indy. Well what can I say about this lad other than phenomenal! The bloke is an encyclopaedia of knowledge regarding bicycles. A* is not a high enough grade for him. Lovely lad, would recommend!!! Cheers Boys!!! xxx

G. M.

Good place for a great deal for a bike service is outstanding want a merida go there they will look after you

P. C.

I was really impressed with the friendly service and the knowledgeability of the staff. It was very busy when I was in the store, but no one was flustered. A very relaxed atmosphere and helpful staff, plus a massive number of bikes for all purposes and ages in store.

S. H.

Good service. I took an e-bike for a test ride and ended up buying it. It was $200 - $700 cheaper than at other stores.

G. S.

Helpful friendly advice, good service and reasonable prices

m. G.

the ordering, on line system works extremely well and the direct contact with the store was dealt with efficiently and effectively, a great company to deal with. The product purchased is as described and of excellent quality. An all round good experience

A. L.

Really great, helpful staff, the service I got on my bike was extensive and the bike returned within hours! Very happy with the whole experience.

O. T.

99 Bikes is awesome. I had three bikes serviced recently. The job was done very well, the service was great and it didn't take long. What more can you ask for? Highly recommended.

H. E. H.

We went to the Christchurch shop, at Homebase, to buy our grandson a new helmet. Great service, great advice, friendly and knowledgeable, one happy kid. Our experience couldn't have been better.

Very good sorted bike shop with a workshop inside. Staff is very friendly and helpful. I had low pressure on my wheels and my saddle was a bit to high, they helped me without charging anything, even when I wanted to give some tip. Highly recommended place. Super satisfied

J. W.

Stuff super friendly and helpful, they know their stuff.

J. N.

Excellent service, low prices, friendly staff

P. W.

Really looked after by the Staff. Liz was friendly, informative and extremely helpful. They had what I was looking for at a good price and even got a discount. Will be back👍

L. C.

Awesome staff, excellent service and knowledgeable friendly staff.

J. J.

Great helpful approachable staff team. Cool workshop crew, up for a challenge ! A load of knowledge & ability to source more ! Ongoing enthusiasm for the cyclist, the trade and awesome adventures ahead...

R. M.

Once again Murray has exceeded my expectations of service. Murray helped sort out scooters for my kids previously, given great advice on tyres for my sons bike and helped me with purchase of my daughters bike. We live 50 mins away from the store but will happily travel back to get such great service.

h. t.

Amazing service. When i went in to 99 bike i wanted to find a piece for my axle, i met a nice man call grant who helped me find the piece and told me how it worked. Thank you so much.

A. B.

Thank you so much for helping to finish off replacing the parts on my daughters scooter. I have 2 very happy girls. Fast. Friendly service. Thank you josh.

P. K.

Service A.1 Customer care A.1 Knowledge A.1 Fast and efficient With Heart

r. P.

Good selection and friendly knowledgeable staff

F. N.

when i went into the store kea helped me find the right bike. What a lad he should get promoted.

R. C.

Great range but if you're not a member very expensive, but if you walk 20 meters there is bunning's and half the price for tools and accessories

R. W.

I was looking for a new part, the woman who assisted me was helpful and cheerful, I got what I wanted and some helpful advice for a future purchase

G. B.

Great sevice from Murray Davies good shop to go to ffor repairs thanks, Gary Brown

P. R.

Awesome place to visit, I've bought my helmet from there and a few other accessories, the team are awesome, helpful and friendly, thanks.

S. C.

We had a great time talking bikes with the guy in the bike shop, we were given great advice about a bike for a two year old, can’t wait to go back next weekend and try riding some bikes!

E. V.

Needed a bike for my kid, nothing was available in Christchurch, for the type of bike i was looking for in any of the LBS, so they got one ordered in and was ready for collection with in a couple days.

M. C.

Joshua is a very friendly, helpful, patient staff member here. He's an asset to the team 👍

D. J.

Great shop, friendly and lots of bikes, gear and a full bike mechanic station. If you need a bike or gear this is the place to shop AAA+

A. v. H.

Murray at 99 Bikes Christchurch was very helpful! He really went the extra mile. Thank you!

M. L.

Great range of bicycles and demonstration of various models good. After sales service however a little disappointing

p. n.

Really nice staff, well-stocked shop, easy parking. Some bike shops can be a little snooty about old clunker bikes but they treated my ride with respect. I got a free bronze service as a AA member, but I spent $150 there anyway on new helmet and tires! Everybody wins.

D. K.

Great service and knowledge to help you to choose the right bike, recommend this bike barn over any other in Christchurch.

J. B.

Great service! Received good advice that ensured I purchased what I needed to give me a comfortable ride. A wider, gel-based saddle that has been a top seller has made all the difference! Impressive!!

What a great experience, service and advice was spot on. Thanks 99 Hornby

G. N.

Great service 👏 I have been looking after well.

M. H.

Full marks to Joshua - very helpful and cheerful service. Highly recommend.

G. C.

Fabulous service again this week, thanks for your help and advice. Recommended for all your bike needs.

S. H.

Bike repaired under warranty Thanks

P. G.

Friendly staffs. I bought two bikes; one for my daughter and one for me, highly recommended.

D. C.

Top service and very knowledgeable people, owner should be proud.

J. M.

Awesome place to shop, friendly helpful staff and a great range of bikes.

J. M.

Excellent customer service, friendly staff and affordable products.

R. L.

Great prices on some MTB products that are really hard to find at the moment!

R. B.

I FOUND THE STAFF VERY HELPFUL I WILL BE BACK THANKS RUSSELL.

D. S.

full 5 stars from me. I recently created an online account and made an online purchase, the online shop dashboard was a little unclear and I ended up pressing click and collect from this store, when I am based in Taupo. For some reason the online store must have defaulted to stock location rather than customer location. person in store chch was straight on the phone asking if I was planning to collect, I was a little confused but then realised what had gone wrong, store were very proactive and sent to me here in Taupo by NZ Courier Post which was much appreciated. so for this reason I leave a 5 star review for great customer service. thanks for making this problem go away for me.

J. O.

Amazing service, these guys go the extra mile.

R. B.

Always good service

K. C.

Bike barn at Marshlands, Christchurch...while travelling in the South Island our e-bikes required servicing. We were really pleased with the excellent service here.