Reviews of Bike House. (Bicycle Store) in Dunedin (Otago).

Bike House

120 Reviews

68 Comments

Bicycle store

Bicycle Shop

Bicycle rack

Bicycle repair shop

Outdoor sports store

67 Stuart Street, Central Dunedin, Dunedin 9016, New Zealand

Description

Information of Bike House, Bicycle store in Dunedin (Otago)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of Bike House

Reviews of Bike House

A. C.

Great service. Seemed to take a real interest in me and what a needed. Went in to get old mtb serviced. Came out with serviced bike and a brand new one too. Appreciated the personal service and bike set up too. Go here! After being to other shops in Dunedin these guys are by far head and shoulders above the competition.

K. G.

Outstanding service from the crew at Cycle World, went in to understand and look at ebikes. Paul took the time to explain the ins and outs and I left feeling informed and comfortable. After some consideration I returned to purchase a Specialized bike and again was very impressed with teams commitment to service and demonstrated great knowledge and experience. Highly recommended.

J. W.

I have had many great experiences here. Last minute servicing for my commuter, and excellent experience buying a bike. Recommend it highly!

L.

After a handful of lacklustre experiences with competing retailers in Dunedin - a small town where exceptional customer service is paramount - Cycle World has been a welcome relief. Originally recommended to me by a friend from Auckland who could sing nothing but praise, I've come to learn the staff here are welcoming, supremely knowledgeable, and willing to go the extra mile to ensure customers can buy with confidence. There is a genuine team driven and community focused spirit here, so whether you're a wide-eyed MTB noob, climate-conscious commuter, surly road cyclist or anything in between, Cycle World should be your first and only destination for reliable advice, outstanding support and top notch servicing.

M. M.

Amazing service - thanks specially to Paul, who was amazing with my retul bike fit, despite the challenges he faced with me being an amputee. Made me feel at ease, was very knowledgeable and even welcomed in my prosthetist who also assisted. Highly recommend I can’t fault their service

R. D.

Extremely helpful staff, kept me posted on delayed delivery of my bike due to shipping delays with Covid. Made you feel an important customer. Thank you Cycle World Dunedin.

L. C.

Very impressed with an excellent service on my bike. Was told exactly what was being done and why. Is definitely my bike shop of choice.

M.

Fantastic staff, great showroom, fantastic polished floor, really stands out. Big shout out to Dan. H, He is a true asset to the business, gentleman and full of knowledge! Looking forward to checking out those tracks you recommended! Cheers brother! Papakura! Great prices too!

T. P. R. D.

Outstanding service and products. Highly recommend the team at Cycle World and loving my new bike!

P. Q.

Excellent friendly and knowledgeable service. I also thought your sign was great. There are always wowzers 🙄

j. a.

Great team of people. Were a great help to a mature newbie biker. No question I asked was too silly, and small problems were dealt with quickly. I'm loving my new specialized E Mtb. Will continue to purchase my gear from these guys. Awesome!

C. B.

Over the top customer service! I was searching for a rare and very specific cycling accessory and Aimee went above and beyond to help me out halfway around the planet. I'm very appreciative and can't recommend them enough!

H. J. M.

Very good service. Asked the right questions when I enquired about an e bike. Was delayed because of covid but kept in touch. When I got it fitted it and got it comfortable for me. Everyone friendly and helpful.

C.

Very helpful and knowledgeable. Excellent customer service. There's always someone to help even with on the spot problems. Also a great range of products.

N. I.

The team at Cycle World Dunedin were super helpful getting me race ready with a service and compulsory gear check without being pushy. Didn’t once feel pressured to buy anything new or that I didn’t need. I was also unsure about something and they happily checked over it when I took my bike back in.

c. h.

Great service. Fantastic hospitality 👍 Our son absolutely loved his spealized bike considering he really wanted a trek instead. We also got a helmet, lock and water bottle holder thrown in.

B. F.

1st time shopper, visited the store per advice from a trusted colleague. The customer experience was superb & atmosphere instore indicated the staff operate as a happy and dynamic team. I strongly recommend shopping here if supporting a local business while receiving excellent service are important values to you as a consumer. Really appreciated.

P. C.

Great service from these guys. Shipped a used bike that I brought up to me in Auckland. Great rates.

Y. L. T. P.

The guys are all friendly and the service has been quick efficient and fairly priced. I will happily continue dealing here weekly as that is how often I seem to be in there for something, parts, advice or repairs.

s. v.

Great service allways willing to help. Experts at there field when given difficult jobs they work out how to get it done

T. J.

Excellent customer service. The staff are very helpful and from the start when I rang to enquiry, Aimee and Gavin were very easy to deal with. They also have a good amount of staff which means you are never waiting to be served. Highly recommend.

R. A.

Had the best experience ever, everyone was friendly and helpful. Our bikes were setup for us straight away so we could take the bikes home with us. Will recommend Cycle World Dunedin to everyone I can.

D. P.

I have just bought a bike off Cycleworld. After telling Paul what sort of bike I was after he got one in specific to my needs within a couple of days. He was very helpful and I appreciated the time he took to make sure my bike was set up just right. His friendly and helpful manner was much appreciated. Thanks!

B. F.

Very Helpful and friendly service. Would recommend. They let me have a try on the Levo SL, which was great! Only downfall is lack of models and sizes due to Covid-19!

R. B.

Purchased a bike for our 6 year old boy. Haro FL20. Great service by the salesman knew the product and about sizing up the bike for our son. Happy with their service and would go back to buy again in future.

D. E.

These guys were an incredible help while we were touring in NZ. They did everything to fix our issue. We felt that there is a lot of expertise and passion concentrated and we can highly recommend them to everyone. Thanks again!

C. L. B.

Consistently friendly service, fast and professional. My go-to place for bicycles in Dunedin since they opened 5 years ago or so - right though to the present. And great coffee whilst waiting for the bike to be fixed Christopher Le Breton.

M. D.

Great Service. They fixed my brakes while I waited, and gave my bike some general maintenance while they were at it. The assistant showed and explained to me what he had done, and was very polite.

c. j. c.

Really nice and easy experience purchasing a new bike . And the help to get the bike onto the car rack which would have been tricky for me. as I had one bungey was great. Thank you

A. M.

Went in looking at bikes and I walked out with a great new bike, the Service was really great they took the time to setup my new bike from the suspension to tyres and made sure it was 100% right I would recommend you guys to anyone, see you at the Service.

S. S.

Dealt with three different people and each person was just awesome. From looking, to buying to following up on seat, were all so obliging and helpful. Nothing was too much trouble. If looking for a bike, this is hands down the best place to go

C. D. C.

So excited to take delivery of my new Specialized AWOL. The team at Cycle World helped me find the perfect bike so I can start my biking adventures around NZ.

T. S.

I had a puncture on a nearby street when commuting to work and remembered about Cycleworlds kerb-side compressed air line. One of their staff was inside working on a personal bike project after hours. I knocked on the window and he was happy to switch the tyre out for me. I still managed to get in to work on time. Thanks for the great service!

S.

I would like to thank CycleWorld for getting my bike working. I needed to change the derailleur, inner cable and outer casing, and shifter on my vintage road bike. I had a very tight budget and Josh (the mechanic) helped me get the parts to fit my budget. They also helped adjust the brakes pro bono. I previously went to another bike shop and they just did not even want to try to help me repair my bike. Very pleased with the service and I would recommend this shop to anyone who needs a hand getting their bike up to speed. Thanks to Josh and the other staff who helped me (I unfortunately didn't get his name).

m. w.

Fantastic customer service. Guided us through the purchase of our first childrens bike.

J.

Awesome shop and friendly staff. I enjoyed the complimentary espresso coffee while the team set him up with exactly the right bike - he's stoked! Cheers guys

B. H.

Good service and very helpful people we bought 2 e bikes and it was a pleasure to do business with them.

R. S.

Always exceptional service and advice. Thank you for the great deal and prompt delivery of the new wheels.

S. f. (.

Knowledge is great, store looks great .. can do attitude .. pointed me in the right direction. Not pushy .

L. &. L. G.

Good friendly service. Always explain clearly what they had to fix and why. Fully recommended

E. F.

Very nicely set up shop with a good range of Specialized bikes.

G. S.

Excellent service and knowledgeable staff. Highly recommended.

g. p.

Finding staff helpful with no long waits before getting bike sorted

s. B.

Thanks Ray Dunstan for the bike fit today, I’m much more comfortable and set 8 PRs this morning. No excuses now.

H. N.

Great people! Really helpful, friendly, competent, acting fast. Thank you so much.

V. C. V.

Quickly sorted out a good helmet for me, great customer service

P. H.

Very helpful and knowledgeable staff, favourite bike shop in Dunedin!

M. A.

Very good range, friendly and helpful staff, lots of advice and most importantly, lots of cool kit

S. G.

Both Aimee and Cam were great to deal with and knew what they were talking about.

L. L.

Excellent, bought my bike there, they were very helpful

D. G.

Great service from the team at cycle world never had bad experience with them to date

W. I.

Staff member very friendly and most helpful. Many thanks.

D. D. D.

fantastic service.awesome help in securing the right bike

R.

Friendly shop. Helped me get a pack sorted for my bikepacking trip.

F. D.

Fantastic service from the Team. A wealth of knowledge

D. T. C.

Excellent products and friendly knowledgeable service

M. W. W. G.

Service as you would expect from a Bike Shop 😃

M. G.

Great Service and knowledge

r.

Great service

J. A.

Friendly staff.....

R. W.

Very helpful

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