Reviews of Get Lost Cycling. (Bicycle Store) in Wellington (Wellington).

Get Lost Cycling

200 Reviews

110 Comments

Bicycle store

Bicycle repair shop

Bicycle Shop

24C Elizabeth Street, Mount Victoria, Wellington 6011, New Zealand

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Description Map Open Hours Reviews Contact Photos

Description

Information of Get Lost Cycling, Bicycle store in Wellington (Wellington)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of Get Lost Cycling

Monday

8 a.m.–6 p.m.

Tuesday

8 a.m.–6 p.m.

Wednesday

8 a.m.–6 p.m.

Thursday

8 a.m.–6 p.m.

Friday

8 a.m.–6 p.m.

Saturday

9 a.m.–12 p.m.

Sunday

Closed

Reviews of Get Lost Cycling

Get Lost Cycling are A+ 10/10 for care and attention to detail on your loved one (bike). They called before starting any work and were fantastic at finding time. Only lovers of bikes will truly appreciate the froth this bike shop radiates.

C. S.

Amazing service! I love their Friday first in first served bike fixing. Sometimes you need your bike fixed fast to keep commuting, and other bike shops only have long waiting lists. The work they did on my bike was also of really high standard and a fair price.

S. S.

Get lost cycling is by far the best shop to take your two wheeled friend in the entire city. They are professional, approachable, informative and affordable. They bent over backwards to suit my budget and my requirements and performed with the highest quality. I will be taking my business and any one else I find that needs help straight to them in future. If I could give more stars I would! Thanks team you’ve made a loyal customer!

A. H.

Superb service from the team even though they are flat out. The communication was excellent when Specialized held up the parts needed and checked with me on all work before proceeding. It is refreshing to deal with highly skilled professionals like Stu and Coen.

W. E.

After an almost semi-permanent creak and two expensive visits to another LBS, Get Lost Cycling sorted out the issue in about an hour. So happy with the silence! Stu (I think) really listened when I explained the symptoms and there was superb communication about what was going on. Highly recommend.

R. H.

If you want amazing service with the utmost professionalism shop here! Koen and Stu recently helped me upgrade my fork and dropper post and I couldn't be happier. Best bike shop in Wellington!

M. H.

By far the best in town! Forever sourcing far and wide for any parts needed - unreal amount of knowledge, and you can always trust people who ride as hard as they do!

B. F.

These guys are the best - awesome customer service and top notch technical expertise. Always a pleasure to deal with, cheers team!

N. C.

Absolutely awesome bike shop. Can't thank them enough for helping us maintain our fleet of bikes. Highly recommend!

A. L.

Hands down the best bike shop in Welly, Koen and Stu were super patient with me and my dream bike build wishes. They definitely delivered, I'm over the moon with my bike and couldn't highly commend them more for the work they do. Good job Get Lost Cycling!

N. L.

You know when a shop's main goal is to help people get out on their bikes and stoked on riding. The crew at Get Lost are welcoming and friendly to everyone; regardless of bike knowledge or experience. They'll provide great service, and give you trustworthy and practical advice on all things bikes. I always bring my bike here to get serviced / repaired. One thing that stands out over other bike stores is the transparency. Get Lost will provide a trustworthy quote, and follow through with a detailed list of the work done and the cost breakdown; all emailed to you afterwards so it's easy to keep track of. If they find anything during the service, they'll give you a ring so you can decide what you want to do about it. There's no hidden costs or unexpected bills; just fantastic, transparent service and a bike that comes away running mint. If that wasn't enough, they're out and about running events and group rides, helping foster and grow the community and get people stoked on riding! Thanks Get Lost; hands down best bike shop in Wellington.

N. S.

I had Stu and Koen build me a new 29er wheelset for bikepacking, as well as upgrading the drivetrain on my bike to 12 speed. Koen kept me updated with progress and provided really helpful advice to select components for the wheels. Super fast turn around, and really friendly service.

Great service as usual. Kept informed throughout my bikes service and was contacted when it was ready. Bike running better than ever. Everything about these guys is outstanding.

E. J.

Thank you Stu and team for taking such great care of my bike. These guys went the extra mile making sure it was the best possible whip it could be. It’s never ridden so smooth and responsively, and has bought me so much happiness out shredding the trails... take your bike to Stu if you want it running the best it can 🤙

D. S.

What a gem this place is - friendly staff who will all go the extra mile to ensure your ride is the best it can be. The guys took so much time and care to chat about the various bits they serviced on my bike. The place gives off the best vibe - riders who love riding, chatting about riding, and sorting out bikes. Very impressed.

A. M.

Hi Guys, Really happy with the thoroughness of the bike check and cost effective pricing. Appreciate the 50% discount. Not many people know how to do customer service these days but you guys have it nailed. Keep up the good work chaps.

S. B.

Not used to going to a shop with such great customer service. I went here at the recomendation of a workmate and they did not disappoint. They did an excellent job replacing my spokes, trueing my wheel and got me a set of tyres that were much more suitable for my commute. Was very happy with price and whole process was painless. They text you when the bike ir ready for pickup and email you the reciept.

A. B.

Get Lost Cycling easily earns it place as the top rated bike shop in Wellington. Koen, Nigel and Stu really care about offering high quality, efficient, friendly and professional service for your bike. Whether it be a full service or a specific need, Get Lost Cycling has you covered - even during last minute prep for a bike packing trip! They stock a great range of hand picked products and give solid advice on which item best suits your need. Overall, an exceptional bike shop run by an absolutely fantastic crew.

M. T. N.

Great service by the very friendly owners! We came in with our bike, and even though they seemed to have a lot do, they took their time to thoroughly check, tweak and repair my bike! My bike was running smoothly again in no time.

S. R.

Been dropping my bike in regularly and never doubt the outcome. You know you're getting the best service here. Stu and Koen always give excellent breakdowns and you come out feeling a whole lot more knowledgeable about your ride. Their shop rides are also a very good time!

Bought my bike in for a quick service and dropper post bleed only to discover a few other bits and bobs needed doing….Stu & Koen were both super clear and upfront on what needed doing and gave their time generously. Great job and have just been out for a ride on what feels like a new bike! Awesome stuff guys, I'll be back 👍

K. S.

Great shop and workshop with exceptional service. Koen and Stu always make sure your bike comes out of the shop working great and always have great expert advise! Very happy to have such an awesome local shop run by people that ride. Keep up the great work guys!

B. S.

The boys at Get Lost Cycles are the business! I brought my bike in as it had all sorts of creaks and noises going on. My usual LBS didn't want to know about it. They preformed a 'WOF' on the entire bike, sorted all the issues, my bike now runs the best it has ever since it came out of the box. I have had a few separate issues since this and Stu and his team have dealt with it on the spot which has allowing me to keep shredding. Its refreshing to deal with a LBS that is passionate about what they do and provide a level of service second to none. I would highly recommend Get Lost Cycles to anyone!

L. B.

Had heard only great things about the shop and they were all correct. Friendly and helpful mechanics, dialled in my bike perfectly.

B. S.

These guys are awesome, super helpful and knowledgeable. Took in my tired bike and they talked through the pros and cons of fixing it up vs buying new in great detail and I ended up rolling out of there stoked with my setup. This is the place to go!

D. d. B.

I took my ebike in for a check up and was impressed by the friendly and professional service I received. I was not sure if ebikes would be something these guys would do so it was a nice surprise that I could indeed go to my friendly local bikeshop to have my ebike serviced. Fantastic. Will definitely be back again !!

C. D.

These guys go the extra mile. Bike repairs are done to a very high standard. Great communication is part of the service. They have, twice now, taken a genuine interest in understanding and meeting my needs And their prices are fair and reasonable

C. M.

The team at get lost are friendly, knowledgeable and most of all approachable. No job is too small and they have a knack for explaining things in simple and understandable terms. Their mechanical work is sound and their experience and advice invaluable. I would trust them with my first born child.

h. g.

I’m stoked these guys are my local bike shop! They are friendly, knowledgeable and took their time to help me with bike maintenance over the last couple of months. Looking forward to my next visit !

This place is fantastic. Great service which is quick and fairly priced. Really cool accessories and parts. The guys are also really nice and good to talk to while they repair your bike. Great location with them being right next to Mt Vic. Would definitely recommend.

A. H.

Koen, Stu and Jak are super friendly, super helpful, and exactly what you want from your local bike shop 👌🏻

K. d. J.

The team at Get Lost Cycling are really friendly and gentle. It is a very welcoming place and I feel comfortable going there. They do a thorough job and communicate well and give you lots of options for courses of action.

F. W.

Great shop and amazing service from those guys. Convenient location, close to town and at the bottom of Mt Vic. Stu and his crew have looked after a couple of my bikes (including 1x ebike) and they have done a top job! I totally recommend Get Lost Cycling.

L. H.

Great bike shop, run by two guys who have been in the bike industry for a long time and really know their stuff. Their mechanic work is top notch. Highly recommend!

A. K.

Stu and Koen have a wonderful shop here. After going through a few of the "bigger shops" for service, I highly recommend any Wellington rider to switch their LBS to these guys for all your MTB needs. It's very refreshing to see the passion these guys have for bikes. Bike shops like this keep the community going strong. Also, the Yeti's are very nice to take a peak at. Cheers!

B. L.

Can't recommend enough. Will work with you to help you get lost on your bike. Will be taking my bike there from now on. Best in Wellington for sure. Stu has been awesome at getting my bike back rolling again.

A. G.

Stu and Koen are absolute legends. They offer great services at fair prices and put on awesome rides for the community. I don't live in Wellington any more and wish that I had a bike shop like this where I live!

Very impressed with Get Lost Cycling. They were helpful, pragmatic and gave great advice. My bike is riding better than it ever has before. I'll be using them again!

D. H.

Absolute champs. Bikes can be a bit tricky sometimes, but Koen, Stu and Jak are great at taking the time to explain things to you, and deliver a professional service.

T. S.

The best bike servicing in Wellington from two friendly, knowledgeable guys. Was made to feel at home when I walked in the door. Quality product on the shelves is a bonus.

B. A.

Good looking and good at fixing bikes! My girl Celeste is feeling super smooth after a well overdue service. GLC hooked her up with some swanky new handlebars too!!

B. E.

Stus a great guy. He's got phenomenal taste in wine, craft beer, spins a good yarn, and also fixes a bike or two. The man gives great life advice.

C. A. C.

Incredible, friendly and knowledgeable service. Helped us out in a pinch and got my bike fixed really quickly. Highly recommended!

N. H.

These guys know their stuff! 5* experience when I had my bike serviced. Very efficient and did a great job. Highly recommend! Thanks fellas

N. P.

The dopest little bike shop I've ever been to. The guys really know their stuff. You can tell they are passionate about bikes and really care for the people they help. Definitely would recommend.

K. L.

Excellent service, fantastic work on the bike and friendly with sharing knowledge. Bike runs a dream now. If you love your bike, take it here!

S. W.

Independent bike shop in WGT CBD owned and run by experienced, knowledgeable, friendly folks that ride bikes. Great service at a fair price in the Capital City :)

J. T.

Incredible service. I had a nail go clean through my tyre...and out the other side. It nearly disrupted my whole day but the good folk at Get Lost Cycling made the time to see to my bike right away, and I wasn’t even late for work. Absolute champions, thank you!

My Smuggler came out of the Get Lost workshop way better than it went in. An amazing recommendation not only saved me a lot of cash but also delivered the best performance outcome for the bike. Cheers mates!

B. R.

The guys are providing a very good service. Highly recommended. Thank you

B. B.

Amazing service and the dudes who work here are equally amazing. So knowledgable and passionate about what they do. Even as a newbie to mountain biking, I will definitely be going back to these guy's.

P. G.

Stu and Koen work wonders on all kinds of bicycles. Can’t rate their service highly enough. Conveniently located shop too, right in Mount Victoria!

S. K.

My go-to bike shop - consistently great advice and great service - always helpful and generous with their extensive knowledge.

M. L.

Stu and Koen are the best! They really know their stuff when it comes to bikes. So passionate and helpful. Cheers again guys!

d. c.

It was great to visit a super friendly "no ego" owner operated bike shop that services, and sells high end bikes and accessories. Booking my bike in for service was easy and nonconfrontational. A+

S. B.

The folks at Get Lost are simply the best. Always super helpful and take the time to fully explain options and costs with repairs and upgrades.

C. V. A.

I'm so glad these bike fizz lords started the shop. They have all the tools and wisdom to make sure you get the most enjoyment out of your bike.

C. T.

Awesome bike shop! Koen & Stu are both knowledgable and extremely easy going guys. First stop for all your bike needs!

R. S.

Great team full of knowledge and support. Great parking and trails on there doorstep. Would I use them again? Hell yes! They might just have a customer for life unfortunately for them. Hehe

Ticks all the boxes that makes for a great bike shop. Friendly knowledgeable mechanics who are not pushy and plain happy to help you out, or just chat and rave about the latest cool toys :)

R. S.

Had what I needed on the shelf and happy to give friendly advice on the best practise for installing and bedding in pads. Legends.

D. L.

Top class service from the team. Great to go to a bike store where they are really interested in your bike needs and offer great service

S. S.

Amazing service, my bike runs like an absolute dream now! Will definitely be taking my bike here from now on.

G. M.

You’d be pretty hard pressed to find another bike shop run by people as knowledgeable and friendly. I have no problem with recommending this shop to anyone, they’ll be in good hands.

J. W.

Awesome bike shop, super friendly staff who were very knowledgeable. Would recommend.

T. C.

Great people! Honest & friendly and importantly ride bikes and know their stuff! Always recommend with whole hearted confidence.

S. J.

A1 Guys - super helpful and knowledgeable.

K. M.

Super talented mechanic's that know the welly bike scene in and out. Great service, advice and a freeeesh pot of coffee while ya look around!

B. L. D.

Very good bikeshop! Staff friendly, very eager to share tips about best montainbiking tracks around Wellington.

Super friendly guys who know their stuff. Top quality service and they take the time to do the job properly rather than get it in and out of the work stand as soon as possible.

A. B.

It may be a small bicycle shop, but the staff are big on customer service. I would drive an extra 10km just to support such an awesome establishment.

D. G.

They were clear about what they would do, said what they did not think was needed (i.e. no "padding"), did good work, and were on time.

E. C.

The one place I trust with my rockhopper 🟣 Honest, friendly and knowledgeable service!

T. O.

Really great mechanics who don’t try to squeeze as much out $ of you as they can! Definitely a shop that doesn’t try to make you feel dumb for not knowing how to do everything yourself!