Reviews of Wishbone Design Studio Limited. (Bicycle Store) in Wellington (Wellington).

Wishbone Design Studio Limited

54 Reviews

54 Comments

Bicycle store

Toy manufacturer

15 Tennyson Street, Te Aro, Wellington 6011, New Zealand

Description

Information of Wishbone Design Studio Limited, Bicycle store in Wellington (Wellington)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of Wishbone Design Studio Limited

Reviews of Wishbone Design Studio Limited

R.

We have had our RE2 bike for 5 years. Our first daughter had the trike then balance bike mastered early and loved it, we sticker bommed it with princess stickers and her bike riding development was so quick and great to watch. Since then it has been a balance bike and trike swapped out afew times. Now our third child has it and its back to the trike with a new set of stickers and new grips. Our son was riding the trike about 1km to the beach since he was in 10months old known by the locals as ‘the low rider’. All 3 kids where riding well and for a fair distance before they could walk. He is 1 1/2 now and with the seat up cruises all the trails on and off road and at the skate park. The transition to a peddle bike was amazing with both our older kids riding with no trainer wheels by 2 1/2. They would have stayed riding the RE2 longer as a balance bike but our next child wanted to ride it as a trike so badly and having 3 under 5 it was handed down quickly. I cant recommend this bike enough, not just its versatility but its customer support. I broke the front forks and had the new set within 6 days, having readily available parts for a 5 year old bike is amazing. I once also had a replacement rear axel for the single wheel sent across after it was lost and got us going again. This bike isnt like the any other, not one of my mates with all there kids have the same first balance bike/trike still going strong. My next move will be to gift it to my sister for her kids to see it back on the trails for the next 5 years 🤙🤙

s.

My wife unfortunately damaged our sons Wishbone balance bike- his ultimate favorite possession. We contacted Wishbone design with a few photos of the broken bits and within a few minutes they had an affordable solution and knew exactly what part we needed to get the bike working again. The easiest and most economical repair job to a bike we have ever had! Great customer service! Thanks Wishbone Design team!

T.

I got a wishbone trike/ balance bike for my daughter. Really great product, long lasting and super functional. Really awesome that you can purchase parts for repairs if bit get lost. Also the customer service is fantastic, they get back to you quickly and are super helpful. Highly recommend

J.

We are happy with the service including replacement of a tire that did split up in two parts after normal pumping! Our grandchildren always enjoy the wishbonebike, also because they have a bigger length then many other children. Compliments from the Netherlands!

h.

We have the 3 in 1 bike which our wee man took to at 14 months old. Now at 2.5yrs he is crushing the two wheel option with absolute confidence. Highly recommend this bike for versatility and quality. We have added extra parts which was a super easy experience with their team.

C.

We’ve been huge fans of the Wishbone bikes going on 4 years for both our boys. They have had 100’s of hours of usage and have lasted the test of time including a recent accident with our 2 year old that proved how amazingly well designed and built these bikes are. We love Wishbone and highly recommend them to everyone!

G.

Very high quality build with excellent tolerances and brilliant design. The bikes are also easy to restore for new riders, and their customer service is top notch. I highly recommend Wishbone bikes.

A.

We bought the wishbone balance bike for my daughter, and she adored it. She now rides a pedal bike (she just turned 4, but learning to ride with the wishbone balance bike first meant she found riding a pedal bike easy) so we changed the stickers and seat cover and gave the bike to my son - he’s so happy! Erika was so helpful, the service was amazing and I highly recommend the company.

S.

Over the last 7yrs we have had all three products beginning with the 3way bike delivered to australia where it was used by 3 grandchildren and lived outdoors for 5yrs, I brought it back to UK in a sorry state, cleaned it up and wishbone provided me a new composite fork so it's now in use by grandchild no.4... I'll never part with it thanks wishbone great products great service

M.

Thanks so much for sending the forks out ASAP with no issues for our little man. Erika was so helpful and so lovely. My son missed his bike and has been so happy to be able to use it.

P.

The Wishbone trike is marvellous my two young grandchildren love them. I have had to get some spare parts for one of the trikes and I couldn’t be more complimentary for the quality of advice and the provision of the parts. Thank you Pam

R.

This is such a great piece of invention, and of high quality too. Loving the fact that my friend's toddler has to use her legs/feet and it can be converted to a two-wheeler when she is older. She absolutely loves being on it too!! So many people have commented positively about her bike when we were in the park, including kids! For those who are thinking of getting a gift for friends with toddlers, this is it! And it will last for years. And thank you for the excellent customer service and especially to Erika for making this happen despite additional issues with the shipment due to Brexit. I have always admired the can-do spirit of the kiwis and this experience just reaffirms my positive view of all things NZ. I wish you every success. Go Wishbone!!

P.

We are extremely happy with our wishbone bike, We ordered an extra axle and the customer support we have received has been second to none, we have had prompt, friendly communications and provided with a service where the team have gone the extra mile and beyond!

B.

Excellent service in responding to a query on our grandson's 3 in 1 Christmas present. All sorted and his bike is on the way!! Thank you!

f.

We are so impressed with our beautiful bike. Our little boy was hooning around on it at 13 months old. Every single parent and child were mind blown!! And asked where we got it from. Our little boy just adores his bike riding it for almost an hour at the park with the older children. He rides it through leaves, bark chips, puddles, sand .. he gets it through everything!! One of my favourite parts is knowing that we can modify it as he grows to suit his height and developmental capabilities. For now.. he is ready to take on the world with it 🧡

K.

Thank you Wishbone and Erika!! Purchased the RE2 3 in 1 bike. Loved the concept of it built with 100% post recycled materials. We did have a mix up with the trike wheel and proceeded to email them. Wow were we surprised when Erika with customer service replied within 24 hours. She got right on it and the new wheel was being shipped within that time. The most pleasant and professional company that we have ever dealt with!!! Kudos big time!!! We were worried that we wouldn't have it for our grandsons 1st birthday but with this amazing customer service we did and oh what a hit it was at the party. Our little guy who is not a full walker yet and a tiny little one got on his new trike and was able to scoot/balance and steer. He just loves, loves it and his parents our over the moon!!! Best purchase we have made in a very long time!!! Highly, highly recommend this bike!!!

E.

My one and a half year old spotted a 2n1 original bike at a second hand shop which I could tell just by the looks of it was in great shape so we went for it. Imagine my surprise when I had a chance to look up this fabulous brand and their great ethics! Well, I knew they would be excited to hear of one of their bikes already being passed on to the next generation of kids in my community! I also had to reach out to customer service because I wanted to turn this bike into a trike. Erika was able to identify the missing parts to what we had acquired, they arrived within days (on a Sunday no less!), and my toddler really enjoyed adding on his trike wheel! I think that's another great bonus to these bikes- their design means this bike will last with him for a while *and* their design is so simple and smart that it also means my toddler was able to engage with turning the allen keys, putting his wheel onto the axle, etc. We all really love our new Wishbone!

I.

I bought my daughter a Wishbone 3in1 bike for her first birthday and it’s a single best item, toy or thing I could’ve gotten her so far. I recommend it to everyone. We’ve put a lot of miles into it till now. Recently we had a small damadge and I wrote to Wishbone, the response was immediate and it was like talking to a close friend who’s far away. Erika thank you again for all your support and help!

A.

Our boy loves his wishbone bike - he can ride a pedal bike now but still always asks to ride his wishbone bike! Love that we can adjust the size to fit as he grows and the design of the bike is very cool! Amazing customer service, so prompt and very helpful. Cant speak highly enough of this great New Zealand company :)

E.

We bought a 3 in 1 recycled bike for our son. He’s currently on the trike setting and he loves it. I love the fact that it looks great and later I can convert it into a bike. Add some new stickers and handle grips and will look completely different with minimal environmental impact. They also have some great YouTube videos to help you assemble and adjust the bike to get the most out of it.

C.

Clever designs and absolutely fantastic customer service! My twin niece & nephew are at the perfect age for the mini-flip. I love that it takes the place of three toys and can grow with the kids. I plan to buy their full line of wagons & bikes as my niece and nephew get older. What great products!!

P.

Our children have loved the wishbone bike which we bought 8 years ago. Recently our youngest became big enough to use it, and we took it down to the wishbone studio to get a part we had lost, so that we could convert it back to the trike. Richard and the team are absolutely lovely and got us back running in no time! I previously lost a part while living in Australia and the online order to replace it was quick and easy. Go Wishbone!

M.

I had a perfect service from Wishbone design studio! I have send them an email about a problem with our recycled wishbone bike. The response was very quickly and a very nice lady Erika helped me out! Now we can use the bike again and my son is over the moon!!! Thanx for the excellent help and service!

J.

We bought a wishbone wooden bike a few years ago. The kids love it, we love it, and everyone in the street who sees the bike also love’s it. I always advertise the bike and now I will also advertise the customer’s support. We had a small problem with one nut and what an awesome customer’s support!! Erika solved our problem in a very fast and professional way. Thank you Erika, thank you everyone in wishbone!

W.

My experience of Wishbone Design and in particular, their children’s bikes is superb. They really care about the environment, sustainability and safety for the children using their products. I think every Grandma should gift their grandchild a Wishbone bike for their first birthday. Then all the other grandchildren will want one and it will get used over and over.

K.

This is a company that gets everything right— from innovative and sustainable products, to top-notch customer service and a real passion for helping families connect and live in the moment. As a Mom I’m always looking for activities that keep our active toddler entertained and promote healthy development, and Wishbone products check all the boxes on our household’s MVT (Most Valuable Toy) criteria list.

I.

I've had a great experience with Wishbone Design Studio. They provided amazing online support in helping me place my order and were extremely patient and helpful when I needed to make changes. We're excited for our little one to try his new sustainable balance bike.

K.

Great customer service. I had some questions and Erika was quick to respond, professional and friendly. She was so helpful. I have their Flip and it’s such a great product. Great craftsmanship and I love that you can replace parts if needed. Less waste in landfills is always something I would support. My son is going to love it.

M.

Awesome New Zealand company for children bikes! Also their customer service is outstanding. They solved an issue with our bike very fast en without any costs. I would definitely recommend them!

A.

The best 3 in1 balance bikes- environmentally sustainable and fun for the kids! Just bought our second one for second grandchild as her cousin loves hers so much!

S.

i had a problem with an italian unofficial seller and talking with Jen in 24 hours resolved my little problems sending a replace part by free to Italy. We alweys buy wishbone design Toys they are a very serious company. Will buy again their marvellous products. BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

j.

Richard and everyone else at Wishbone were so kind and helpful today fixing our grandson's bike. They very generously let him drive a car round the studio. It was hard to get him away. What a wonderful place.

K.

Thank you Wishbone for your products and thank you customer services (Erika) for your great help, quick respons and perfect solution. We can recommend Wishbone from all aspects. Great products = happy children. Great customer services = happy parents :) !

R.

Dealt with Erika (Customer Service) looking for a replacement part (lost the original) went the extra effort to make sure of what was needed and then made sure it was delivered as promptly as possible. Great Service for a great product.

D.

Great company, cool products for kids and excellent after-sale service. I highly recommend these products! Keep up the good work Wishbone 👌🏼. Greetings from Amsterdam 🇳🇱.

E.

Thank you so much Erika for fixing our broken fork! Our Son is very happy and so are we!

A.

WOW, what an amazing toy company. Awesome customer service team and top notch product

E.

I had a problem with a product, bought 3 years ago, and they solved it immediately! Thank you Wishbone: you are the best!

M.

Awesome toys and great customer service! Highly recommended!

R.

Very nice looking product. Unfortunately, when it arrived in the Netherlands it had a defect. Wishbone replied really fast and solved the problem: great and friendly service!

K.

Awesome service, quick delivery and great product our little one loves.

S.

Excellent customer service and such lovely products! We will definitely be buying more as our little one grows.

j.

Website easy to follow. Delivery just 2 days to the other end of the country. Fabulous service. Thoroughly recommend.

P.

Awesome, cool kids bikes made of recycled materials, great customer service.

S.

Awesome New Zealand brand with stunning toy designs for kids. Love supporting sustainable and local businesses

M.

What a service ! Ordered yesterday some spare parts and what a surprise that I received them today already. 🙌🏻💪🏻

D.

Very good service - thank you Erika for all your help ! Good communication and response time, beautiful product.

C.

Bespoke stylish bike, Top-notch customer service

M.

(Translated) The Wishbone Bike Original 2in1 Natural bike is spectacular. Our little one started using it around 20 months and is now 26. And she loves it, enjoys it and best of all, she dominates it. Also highlight the customer service. In our case, the saddle began to be a bit loose and after writing to the company asking how to fix it, they sent us a new saddle at no cost, or tedious processes to be able to receive the new saddle. I wish there were more companies like this, both in the quality of their products and in customer service. (Original) La bicicleta Wishbone Bike Original 2in1 Natural es espectacular. Nuestra peque la empezó a usar cerca de los 20 meses y ahora tiene 26. Y le encanta, la disfruta y lo mejor de todo, la domina. También destacar el trato al cliente. En nuestro caso, el sillín empezó a estar un poco suelto y tras escribir a la empresa preguntado cómo arreglarlo, nos mandaron un sillín nuevo sin ningún tipo de coste, ni tediosos procesos para poder recibir el nuevo sillín. Ojalá hubiese más empresas como esta, tanto en la calidad de sus productos como en el servicio al cliente.

M.

(Translated) Great bike to grow with your child. From trike to bike. Fun every day. After almost 3 years, the youngest cases were with the wishbone bike where the handlebars were broken. Received a new front fork after an email. What a good service !!! He is completely happy again. (Original) Geweldige fiets om mee te groeien met je kind. Van trike naar bike. Elke dag plezier. Na bijna 3 jaar was de jongste gevallen met de wishbone bike waarbij het stuur was gebroken. Na een mailtje een nieuwe voorvork opgestuurd gekregen. Wat een goed service zeg !!! Hij is weer helemaal blij.

P.

(Translated) Our grandson has a wishbone 2-1 balance bike and is very happy with it. They are great toys and when we go for a walk in the woods his Wishbone always comes along. Now I needed parts for the balance bike and could not find them in the Netherlands. Via the ... wishbonedesign.com .. sent an email to Erika and within a day everything was arranged perfectly and they sent the parts to the Netherlands WHAT A TOP SERVICE. (Original) Onze kleinzoon heeft een wishbone 2-1 loopfiets en is daar heel gelukkig mee. Het is prima speelgoed en als we in de bossen gaan wandelen gaat zijn Wishbone altijd mee. Nu had ik onderdelen nodig voor de loopfiets en kon deze in Nederland niet vinden .Via de... wishbonedesign.com .. een mail gestuurd naar Erika en binnen een dag was alles perfect geregeld en hebben ze de onderdelen opgestuurd naar Nederland .WAT EEN TOP SERVICE.

J.

(Translated) An excellent bike for little explorers. Very safe and made of excellent materials. (Original) Una bicicleta excelente para pequeños exploradores. Muy segura y hecha de excelentes materiales.

A.

W.

Contact

Photos