Reviews of Andrew Simms Botany. (Car Dealer) in Auckland (Auckland).

Andrew Simms Botany

1485 Reviews

270 Comments

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350 Te Irirangi Drive, East Tāmaki, Auckland 2013, New Zealand

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Information of Andrew Simms Botany, Car dealer in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

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Reviews of Andrew Simms Botany

A. B.

Bennie Greyling my sales person is the best, he goes that extra mile to ensure complete customer satisfaction. Slight problem with the car, but Bennie and Andrew Matheson, the Kia Brand Manager sorted it, with no delays. I highly recommend the team at Andrew Simms Botany for a solid buying experience.

S.

We dealt with Gavin at Andrew Simms. He has been an excellent person to deal with. Made the process seamless. We were kept up to date throughout while we were waiting for our car to arrive in NZ. 10/10.

M.

We are very Happy Customers and We would like to Thank Ajay, for an amazing experience, from his sales approach, through to the final stages of our car purchase, My Partner and I could definitely feel the passion and the love of the Mitshibushi Brands, from Ajay as he showed the ability to give us a sense of, understanding how the cars works, from the time that we were looking at the different car models to the time we were about to leave the premises in our new car. We definitely recommend Ajay's Sales Performance, to be 10/10. Thank You so much we truly appreciated it

R.

We have never bought a brand new vehicle before and our experience with Andrew Simms Botany made the process quite easy. I regularly did my homework on our big purchase and geeked-out to learn as much of the new vehicle we selected. Adrian then Chante were accommodating and filled a lot of the unknowns and were very helpful and responsive to all our queries. They handled us professionally and are very pleasant to deal with. Overall a happy experience buying our brand new family vehicle from Andrew Simms Botany.

K.

I had a fantastic experience with buying my Kia Seltos at Andrew Simms Botany. Due to covid there was a delay on my cars arrival but I had regular contact with Michael Bartlett and Paul Wilkinson at Kia to keep me updated on everything. The whole experience was well managed, easy and professionally done. Michael Bartlett was a great communicator and a friendly face. He knew what he was talking about and was able to keep me up to date though out my many months of waiting. All round I had a great experience with Andrew Simms Botany and would highly recommend them to others.

D.

Love my new car. Andrew and his team were amazing through the process. So good and lots of communication with all the ups and downs of COVID lockdowns. Couldn’t be more happy. Thank

s.

Andrewsimms Mitsubishi motors, impressive. Very good service, good recommendations. Helped me choose the right vehicle for me. In particular, The Outboundr balances my travel needs very well. Well done guys. Would definitely recommend again for an absolute value here

A.

Wonderful service from the team! My car broke down and I needed a new one pretty quickly, they managed to get everything sorted within a week. Very happy with my purchase and the service! Would highly recommend.

M.

We consulted with Gavin, who was just incredible! Very informative and knowledgable and approachable too. He was in constant contact with us even during covid times always checking in and seeing how we were doing and provide updates on our purchase. We really appreciated your care and attention all the way to handing over our brand new car in beautiful condition with a few extras complimentary! Thank you so much! Was a pleasure to be your customer and a big thank you to Andrew Simms Botany our new Kia Seltos

k.

Thanks a lot for your service when we came to look for a brand-new car. You greeted us warmly and share all your knowledge plus experience with us. You’re not only spoke to us as salesman but as a person who seem to know us personally. You listen to an answered all our queries. We were both extremely happy with your service plus how you represented Mitsubishi. Bonus was a good price we receipt for our trading vehicle. And as promised car was delivered to us on time. In future we would prefer to deal with you. Best car place

N. N.

The team made the entire experience seamless. From first enquiry phone call to arranging the pick up of our new car whole experience was amazing. Big shout out to Gavin who made sure to explain each and every detail of the car and gave us excellent service. Thank you once again Team Andrew Simms Botany. For making this experience amazing for myself and my family.

J.

Abby was absolutely amazing from start till finish. Took me a while to decide on a car and she was never pushy or impatient and always there to answer any questions I had. Communication was fantastic especially with delays and lockdowns! Very helpful and can’t thank her enough for helping me through this. Just picked up my new baby today. 100% recommended for anyone looking for a car!

C.

Outstanding service from start to finish. I highly recommend thois car dealership. If you are looking for a quality vehicle at good prices then head here. The sales rep I dealt with, Gavin, was absolutely amazing. Helpful and informative!

C.

Awesome and friendly staff. A huge thanks to Paul Bethune who was very helpful, friendly, knowledgeable and dedicated. Great customer service during and after we purchased. Easy to communicate. Thanks again Team.

R.

Fantastic service. Andrew and Gavin from Botany branch were both excellent. Very professional and prompt. My main reason for purchasing from Kia Botany was the service provided by these 2 gentlemen. Thank you Gavin and Andrew

s.

Gavin and Andrew have been an amazing team and always looked after us. Highly highly recommend these guys if looking for a car. 10/10 and will always go to them for my next car

F.

We were well looked after by Michael Bartlett who sold us our Kia Sportage. It' s great when someone is passionate about the car we were considering. Michael knew all the answers to our questions. We were confident in our purchase and really happy with the Botany location with the high level of customer service. We choose the Botany location over the Newmarket location because of the level of customer service.

S.

Gavin is amazing to deal with and this is our 4th car through him. He is very patient and helpful and all my family buys cars through him. His professionalism is top class and I rate him 10/10

H.

Bought our first Car at Andrew Simms Botany, sale agent was very accommodating along with his Manager. The only downfall for me was afterwards the communication between weren’t that great.. I had to call at least 2-3times for an update instead of them calling me.. My agent wasn’t available so they transferred me to another called AJ he responded but then “seen” zone me after asking for my details smh, theres was a change of agent which I wasn’t told but would of appreciated it more if i was, Theng was very accommodating and answers all my query so does Paul (Finance agent) he was more helpful than anyone there to be honest.. But either than that it was an OK service could of been better!!

K.

Purchased a Grand Cherokee from Andrew Simms and found their sales staff to be excellent to deal with. The vehicle was absolutely immaculately presented and a couple of minor issues that appeared were dealt with competently. Unfortunately they are let down by their service centre staff who spent two years accepting responsibility for a fault with the vehicle’s entertainment system. Tried the same ineffective remedy several times and at one stage even demanded that vehicle details I supplied them with be resent as photos!

S.

Gavin was very friendly and helpful from the moment we stepped inside the dealership through to the moment we picked up our new car. He explained to us the featues and the process very clearly and kept us updated all the way. He made our buying experience very pleasant and smooth. Thank you so much. Dom and Shakey

N.

We had a great experience purchasing our car from Andrew Simms Mitsubishi. Chante was very helpful, and had great customer service.

Y.

Wander full service. Good customer service . Thanks for helping us for choosing our new family ride. Once again thanks from sharma family. Regards Driverite motors

R.

Very friendly salespeople and helps me a lot choosing the best of what i need. And gives me complementary accessories for my new van. Thanks a lot especially to Michael.

G.

Thank you to Andew and both Pauls for being so friendly and helpful! Easy to deal with, in a relaxed and professional manner! I'm loving my new Stinger. Thanks again!

C.

The salesperson, Paul, was very responsive without being pushy and sourced me a car in great condition that meets my requirements well. The car was demoed to me via video conferencing and then delivered to my home in a timely fashion.

A. D.

Awesome dealership. They’ve got Mitsubishi, Jeep, Kia, Dodge and Ram brands here. Also a huge service department and and second hand yard. Went here to test drive one of their cars, and the service was perfect. Highly recommend this place.

R.

David - you’ve been really awesome. Every detailed instructions given. Really appreciate your service n patients. Thank you very much.

S.

Awesome birthday gift to my wife , David is recommended guy to see in Mitsubishi botany We are delighted and service provided to my family!!

A.

Bought a Kia Sportage recently and our sales guy, Gavin, was absolutely lovely. He was available when we had questions but gave us space to explore and discuss. He also succeeded in getting the car ready for pickup very quickly and followed up with us the day after. His manager, Andrew, was also extremely helpful.

C.

Great service, very friendly staff, Gavin did a great job following up ,keeping in touch with information on e.t.a of shipments and car tutorial on pick up. Thanks Gavin

C.

Gavin provided exceptional customer service throughout the whole purchase experience. He kept in touch regularly and kept me informed of progress on the arrival of my vehicle. This was much appreciated in the current times.

G.

My wife and I had an excellent experience at Andrew Simms Botany. Abby was great to deal with and communicated well with keeping us updated during lockdown & delivery delays. Highly recommend 😀🚘

T.

Bought a new car a year ago. Had its first service today. The personnel are pleasant and helpful.

G.

Had our vehicle serviced recently. Craig the Service Manager for Mitsubishi is amazing, very helpful indeed

T.

Thank you Gavin for all your help, you made our experience memorable and we really appreciated your dedication in helping us find the right car for our family. We are very happy with our purchase and will be recommending you to our networks. To everyone reading this review if you're looking for a new car and you want great service, go see the team at Kia Botany and ask for Gavin.

h.

The purchase of my kia went smoothly, a small hiccup that was sorted quickly. Friendly helpful staff, very satisfied with my experience with Andrew Simms Botany.

S.

Hi ! Adrian & Lorraine. We would like to thank you Adrian & Lorraine from the bottom of our heart for the wonderful service you provided to purchase a new car. Very professional, we never felt pressured, trustworthy & helpfull. Communication was clear, very prompt & friendly customer service. We felt so grateful to pick our new car during Level 3(contactless). Thnks for all the emails, phonecalls , paperwork that you did for us. Your service is just amazing. Keep up with great work you guys do. Cheers Savitri / Ronit

E. M.

Very friendly sales staff that worked with me to acquire my new vehicle and were very understanding of my time frames and requirements. Even picked me up from the airport. Would trade again with them.

H.

I took my campervan to address issues with warning signals. The issues were addressed via software update. Upon picking up the campervan after the service, I noticed the warning signals reappearing when I drove the vehicle home. I got in touch with the service department the following morning to explain the situation and the service receptionist got in touch with the Service Manager, Craig Goodwin, who personally contacted me and told me that they will be able to fix the problem the same day if I am able to bring the vehicle back to the service department. When I arrived, the job order was already prepared and the job was done within an hour. While we were waiting for the job to be done, Craig dropped in to introduce himself. Upon completion of the service, he came over to hand the key and requested that I text him in a couple of days to let him know if there are any further issues. My wife and I are very impressed with with the superb customer service.

J.

During these hard times of a pandemic I found the service I received from Gavin who was my link with Andrew Simms Botany to be nothing but professional. I received regular updates from him as to the progress on the arrival of my vehicle. When I picked up the vehicle we had to do this contactless and with masks on he explained how everything worked on the car including the blue tooth features and assured me if I had any problems to phone him and we would sort out over the phone. Thanks for the great service in these difficult times. Regards Dennis and Jean McCormack.

J.

Great service from the start, Josh was extremely helpful over the phone & upon arrival we dealt with Chante. We couldn’t fault her either, we had just walked out of a pushy Mitsubishi dealership & straight into Andrew Simms Botany where we felt like we were heard rather than talked over. We are extremely happy with our purchase & the service provided by the team at Botany! Thank you all again!

#.

Exceptional quality of service and cars for you to choose from. As soon as we drove into this dealership, Abby looked after us. Answering all our questions and showing us our preferred car choice, the Kia range. Once we had made our decision we were introduced to the rest of the Team whose customer care with Abby's unwavering support confidantly validated our decision to purchase. Definitely visit this dealership and ask for Abby if you want someone who is a genuinely nice person with awesome customer service and knows her stuff, at a place that sells quality vehicles.

M.

I had a great experience purchasing my Sportage from Kia Botany. Gavin was great, friendly and informative! I was purchasing a used vehicle and they gave me all the special treatment just as if I was purchasing brand new.

S.

Michael was awesome to deal with and really helped us throughout the process.

p.

Gavin provided wonderful service and with his sense of humour made the entire experience of buying the car fun! He was very accomodating and attended to my doubts and queries even after hours! Thanks a lot Gavin!

L.

Thank you to Gavin and the team at Andrew Simms Kia Botany. Highly recommend going there to get your next Kia. Really chuffed with our new Kia Carnival.

P.

Very good service and good staffs. Thanks to chante and team for helping get through.

W.

Outstanding service from Warwick and the team in the service department as well as prompt and friendly handling of our telephone calls by the receptionist. My husband and I were very impressed when having to arrange replacement airbags on our Chrysler due to a nationwide recall. Great communication, courtesy car was not a problem and treated awesomely throughout the process. Would highly recommend to others.

M.

Andrew Simms go above and beyond with their service and support. Many thanks to Chante and the team for guiding me through the process and making it so easy for me

N.

Just bought a new car from Paul and Andrew helped us earlier on thru the sale. The service was absolutely fantastic. Thank you for making the experience so awesome. Nicky litchfield.

M.

During a very busy time in the workshop, not even space to park, the team squeezed my car in for a quick scan as my car's external park and warning sensors had stopped working, along with the display screen which is part of the cars critical safety features. The technician found the problem and solved it in less than 30min and I was out the door! It pays to be a loyal customer to Andrew Simms Botany! Looking forward to talking to you when I upgrade my car next year 😊 until then, I'll see you for another service in 6 months.

W.

Friendliness, helpfulness and great communication of everyone we dealt with. Such a busy business but we were given quick and full attention. Twice now it has been a really pleasant and comfortable experience.

s.

Thank you Bennie for your 5-star service and professionalism, in assisting our friend in buying her very first brand new car! We highly recommend Bennie and the team at Andrew Simms Botany to anyone looking for a car. Bennie did not "dumb down" how he spoke to women, like some car salesmen do, and was very respectful, knowledgeable, professional and very funny too! When our friend collected her car, he made the experience very special with an unveiling cover and a big red bow, to commemorate her first brand new car ever. This dealership is a cut above the rest, stunning space and a team on top of their game, we would send family and friends to see Bennie in a heartbeat if they're car shopping! Thank you team, and Bennie, you're the Best!

J.

Nice and tidy dealership. Kia Stinger is a true beauty in 2019

C.

Serviced my vehicle (1500km - first service) at Botany: service team customer service (interpersonal skills) could have been a lot better. I dropped off and picked up the vehicle with no rundown on what was/had been completed with no record of the same given. I am guessing the service was completed as per the service book and recorded on a computerized system. The workshop looked quite impressive though 👌

P.

We had the privilege to have Gavin help us. Gavin was so amazing! He was very professional, friendly and helpful. We’d highly recommend Andrew Simms Botany and of course Gavin! Thank you guys!! :)

D.

I had such a wonderful experience both with the costumer service to the reception. Even the walk-by guy who kindly showed me the way. The place was beautiful and flash, but I felt comfortable and it was a pleasant place to be. They were honest and very thorough in their service. While waiting, had a beautiful coffee in the lounge and managed to catch up on some news while I waited for my fob key to be programmed. Andrew Simms your staff was pleasant to be around with. I would highly recommend your business.

T.

I had loads of work to do on my Dodge to get it back to new and road compliant. Warwick Ford managed and co-ordinated this excellently. I have always had great service from them. Well done Andrew Simms!!!

K.

We just bought a new Ram with Andrew Simms and had the best service we have ever encountered. All of the Jeep and Ram sales people were brilliant and extremely helpful (made a kick a** coffee too). When we had to take the truck in for its first service we needed to head down south to pick up a trailer and they sorted us out with a brilliant courtesy car and the trip went brilliantly. Can’t thank Thomas, Mitch, or Kevin enough. Thanks all

K.

Under lockdown level 3. Still managed to take Eclipse Cross PHEV for a test drive. Contact-less service was great without hassles. 😊😀

P.

Took a vehicle in for a first post sale service. Job done to schedule and the customer waiting area was excellent. Only negative was parking, hardly any space and no organisation whatsoever.

D.

Thankyou Gavin for your assistance with the purchase of my new car...was an amazing friendly service. When they car was presented to me Gavin was awesome, taking the time to show me the computer set up and how to adjust for personal preference. Would be more than happy to highly recommend....ps..the coffee was great too. Thankyou Gavin and team at Andrew Simms Botany . Kind Regards Dorrie Holloway

S.

Been a customers of Andrew simms for a while now, really rate the Kia team great staff, feel very well looked after everytime

Y.

Recently purchased a Kia Sportage. Great service received from Bennie. Waiting area and kitchenette was great too. Good hospitality. It would help to have a small play area for little tots.. my 14month old was a bit bored with all the waiting and was beginning to get upset. It makes everything harder when you have a little one crying. But overall enjoyed doing business with them. Would definitely go back and see Bennie again if I need another new vehicle in future..

P.

Stopped by to try the new niro as we'd seen it in a Herald review. The staff weren't really aware of the features yet as it was new but luckily there was one salesman who knew the most and he quickly made himself available to help us. Unfortunately there weren't any brochures yet on the car but he was able to provide printed info and pricing and talked us through the options. The test drive was also easy to setup and we were soon taking the car out for a test drive. It was quite pleasant but lacked a bit of power given the small engine. We decided to pass on the car but were impressed with the service we received here

J.

Great service from the team here. Was not happy with salesperson, not going to mention his name but he was not very helpful in sorting out any issues I had. Bought a 2019 sportage and went through with the purchase all because of Paul Wilkinson. He was great, listened to my needs and assisted accordingly. Today I brought in my vehicle for a 1500km check and Collin in the service team was brilliant. Great service from the people who walk around and offer you a coffee and the general manners of all staff from all departments. Thanks to Renae from the Kia department for getting my issues ironed out in a proffessional manner. Keep up the great service!!!

M.

Friendly team, Thomas from Jeep was amazing! He was patient, polite and helpful. We were in the market to purchase a new car and Tom took his time, explained and didnt pressure us to make a decision. Also, Matt helped a great deal to sort us with a good deal and helped us with our finances. Thank you team!

M.

Shout out to Andrew Simms Botany for their excellent service. Chante was wonderful to deal with, friendly and knowledgable about the cars and the offers. We were kept well informed throughout the process and are very pleased with our new car. Thank you to all involved.

2.

Took Mitsubishi in for a repair, fantastic service from start to finish - Colin always followed up, communicated and communicated timing well. Price was as quoted even though they ran into un-anticipated problems getting to the part. Lovely waiting area with snacks and WiFi for customers waiting on their car. Will take the car back for a service next year.

S.

Bought both my cars from here. Service is impeccable. They will bend over backwards to help you when you have a problem. Great service team. Very professional. Highly recommended!

b.

Good price for work done, software upgraded & 2 x recall updates combined for Ducato 2.3 130hp. Will now have all my servicing done by Simms

L.

Had a service done on our Kia Soul today. Amazing, friendly customer service. Everything was clearly explained to me, I was given a loan car & contacted before extra work was done. The account was all explained to us. Thank you Colin, very professional.

V.

Excellent service provided by Gavin. Thanks for all your help.

K.

Good consistent communication with a salesman over the phone. Visited, and test drove a Kia Sportage, and was given wonderful service by Bennie Greyling and the team at Kia. My whaanau enjoyed the hospitality kitchenette too so we're not phased by the long waiting process when I'd decided to buy my new car from Andrew Simms Kia at the Botany branch. Bennie went out of his way to get my car serviced and delivered to me. I'm now the proud owner of my 2020 Kia Sportage LX. Thanks team.

J.

Took our Fiat motorhome into have a recall sorted and disappointed to discover that even though I booked the vehicle into them 3 weeks prior and it's a worldwide recall the parts were not all available to be fitted. Since it's over an hours drive to get to the service centre and then an hour back again I am dissapointed that we will have to do this trip twice. Surely they could have ordered the parts knowing that the vehicle was coming and what parts it would need. Other than that all staff very pleasant and helpful.

J.

Couldn't be happier with my sales consultant, Bennie. His patient expert advice and guidance made my purchase easy. Unfortunately cannot say the same about the accounts dept. who failed to provide an invoice even after repeated requests. I had to get Bennie to give me a photocopy, take it to my home computer to enact the transaction. This should have been done the previous day. Hope they can get help to provide a better service to cash customers.

R.

Nothing but the best from these guys. Excellent service. Paul is a hard worker person, he delivers what he promises. I’m very satisfied with his service. Loving the new car! Cheers!

K.

Bennie's the man to deal with and he was a very honest straight up sales guy! He looked after me, made me feel like my small car Kia purchase was as important as a top of the line kinda car purchase. Could not fault his service, knows his cars inside n out. A+.

J.

We received excellent service from the used car manager, the sales person and customer services when carrying out the sales transaction

B.

I stopped in on the way back from the airport to look at a new model I had seen on the web. Although I said I wasn't seriously looking to buy at this point in time the salesman (Luke) was very helpful, patient, knowledgeable, and not at all pushy. The friendly service would certainly encourage me to go back to that dealership in the future. Brendan L, Albany, Auckland.

P.

Great bunch of people here, I walked in during a busy time and they found me someone to talk to. Model was new so wasn't much info available but they were happy for me to try things out myself. The delivery was delayed by 6 weeks so they helped me with a loan car aswell. Louis was the salesperson, make sure to ask for him.

R.

Had to have my car's one month service. Only took about an hour, I was able to wait in lovely waiting room, nice coffee, plenty of space. Very professional.

R.

We purchased a new Fiat Ducato camper van in 2015 and have been using Andrew Simms for servicing and repairs for over 4 years. We have found them very friendly knowledgeable and efficient. Retired now but my background is 52 years working on cars and trucks as a qualified mechanic. Ron Tomlinson Pukekohe.

R.

Excellent pre sales knowledge from Chante enabling us to choose the right vehicle for us. Easy and accomodating right through the process up to driving away. Would have no hesitation recommending Andrew Simms to anyone looking for a new car.

C.

Andrew Simms is a high quality dealership with very accommodating staff. Thank you Roger for your excellent service and product knowledge. We love our new vehicle 😀.

D.

Took my wife's Kia Soul in for a service yesterday. We had a 3 year free service plan when we bought it that, I thought, expired about 5 months and 6,000K ago (we're a little disorganized...). I drop it off, fully expecting to pay for the service. No charge and done in just under 2 hours! What can you say? Awesome.

I.

Great to be squeezed in almost immediately to have our problem looked at. Friendly efficient service. And a great waiting area and coffee! Well done!

M.

The coffee was superb. I was grateful for the professional service from Gavin. I feel my driving is being enhanced with the new purchase and attention given me after the sale.

A.

Excellent experience with the team at Andrew Simms Botany, staff are super friendly and helpful, have purchased a few vehicles from the team, the entire team is super helpful and make the entire process so simple!

B.

Abby was excellent. She was super busy but still made the time for us and the kids Professional, went the extra mile as a returning customer we recommend Andrew Simms Botany

A.

The staff went out of their way to accommodate me in this very difficult level 3 lockdown! Thanks and keep up the good work!

J.

Gavin got us sorted with a new Stonic with a minimum of fuss and bother despite the lockdown. He's the man to see!

N.

An awesome buying experience. Bennie was a really genuine car sales guy and he made it a great experience buying my Kia Rio GTline. Would so recommend anyone to go there to buy their next car :)

J.

Extremely well setup workshop for servicing Fiat based motorhomes. Front brakes changed quickly and back on the road.

S.

Both Bennie & Paul were extremely helpful and friendly, making sure I was comfortable with my choice and staying in contact regularly! Over the moon with my new Seltos and very impressed with the great service, thanks guys!

P.

It was the service I received from the Sales guy- Duan, excellent service and very helpful what let the place down for me and my sister is the attitude of the finance guy, especially taking into consideration a cash sale....Otherwise see Duan great guy to help find the right car for you.

A.

Had a great delivery done by Bennie! Highly recommend! Top-notch service! If you wanna buy a car, ask for him and you will see why. One of the best customer service!

N.

Outstanding customer service and advice from Gavin M & the team at Botany. Excellent value for money, great little Kia car.

G.

Second time purchasing a car from simms. Henry was a great help in finding a car that ticked all the boxes A+

B.

Very good service. Probably the best I have had from a new car dealership in a long time. Electronic booking service was not much use give them a call.

B.

Bought a Kia Stinger from Paul Bethune. Awesome service, went above and beyond to make the deal happen. Couldn't be a more happier customer.

K.

Chante made our buying experience an absolute breeze from the get go, this is the second car we’ve brought from Andrew Simms and we wouldn’t go anywhere else. Thanks again for outstanding Service!

U.

6Sep16 Not quite my favourite car dealership (which is Lexus of Auckland which employs super star salesman Mr Tom Krishna) but my wife and I've voted with our wallets in recent months buying two cars here in 2015 and we are very happy with the huge-value-reasonable-price equation. And, for customers, Andrew Simms Botany has great coffee and cold drinks in the new cars showroom.

m.

Amazing service, perfect waiting room and children friendly staff with a sense of humour! Thank you team (sales & service)

a.

Experience at Andrew Simms is so highly recommended only trust the people u bought your car from they know everything about anything on your vehicle and the service is excellent that guarantees a smile in the end lol

C.

Well kept lounge area, very comfortable and relaxing whilst your vehicle is being attended too.

A.

Amazing selection of vehicles. Helpful crew working there, friendly and informative.

r.

Andrew Simms Botany service department were most helpful and accommodating when I had our Motorhome serviced recently. Highly recommend them to all Fiat motorhome owners.

Y.

Comprehensive workshop that is clearly the goto place for motorhomes for good reason. Professional, organised, well equipped and prompt.

C.

A wonderful experience! Very friendly and helpful ! This branch will go the extra mile to be helpful in any way ! I love my new vehicle Thank you

A.

Had a look at some vehicles, staff friendly and enjoyed the layout of the showroom. Was enjoyable experience looking at new vehicles.

J.

I'm putting through 4 2017 Camper Vans for service and they don't even bother to wash them for you. Yet they wash cars makes no sense. They could do alot better .

J.

Friendly and helpful staff! Had service done in a timely manner. Great covid-19 health and safety policies in place Highly recommend

S.

Prompt, courteous.I loved the waiting room and everyone was caring. I dif not expect my car to be fixed so quickly and I am very grateful and impressed. Thanks everyone!

G.

We purchased a Kia June 2015 and have recently noticed that the wiper was broken, we rang around and until we spoke to Travis we would of needed to of traveled for 1 hour and 15 mins to have them check and see if it was indeed a warranty issue,. the problem was that their was a big storm as well as heavy rain and a wiper that was broken was not going to help us.. Travis was able to arrange a mechanic that was heading to Taupo to double check it was a warranty issue and if it was to change the wiper. Today Mitch on his day off assessed our wiper and changed the wiper. These two men are true examples of how great customer service can be Travis thought outside the square and Mitch was just as great if it were not for these two we would be two frustrated Taupo residents.

P.

Have always been efficient in repairing any problems I have had with my camper van so impressed with there service Thanks guys

L.

The type of vehicles and the variety. Just WOW.

H.

The Jeep new sales team are knowledgeable and friendly. Didn't mind the 100 questions I fired off and were able to answer all of them.

D.

A pressure to visit. Highly recommended place to visit if you are looking for a new or used vehicle. No sales pressure just good information.

R.

What can I say. Great service with my new car. Just love my Kia Rio.

R.

Great service we were going away and told the service people need it done by 12 pm and had the 📱 call just after 11 :00 am

G.

Check out the new Kia Stinger and Haval motors. My GF just bought one. Haval H2 rather than a Stinger GT sadly, but very nice nonetheless and great value.

D.

Had my car serviced at Andrew Simms Botany yesterday, really impressed with their service and attention to detail, they did things well above what they charged for including receiving a clean sparkling car, which adds to the total experience, was serviced by Colin Benzie, went through all work done, including future recommendations and ensured I was happy with my total experience, I've had company cars all my life, and this dealership definitely stands out as one of the best for service, value and customer experience, well done.

R.

Very good customer service. Your sales consultant Paul Bethune has shown a high level of professional service. Very pleased.

J.

Real good service and helpful friendly team too. Good prices for the work done on our cars.

H.

Thanks Gavin for making the whole process so easy.

L.

i'm happy with my new car but kicking myself for trading in my old one - was a hundred percent ripped off

G.

Salesman very good and knowledgeable

T.

Nice friendly staff and very helpful too.

K.

Great service from Paul and Andrew 2nd vehicle from here

S.

Big ups to Abby and Paul! Uncluttered process, great deal, happy customer who's forgotten all the detail concerning buttons and levers...sorry Abby

D.

Cars suv trucks good sevice.

M.

Thanks Gavin for your excellent service...

T.

Paul Bethune asst brand manager awesome experience with him in purchasing new car makes you feel like family recommended.

C.

Good place for motorhome service. Very thorough, helpful and professional. Worth the cost.

k.

Good after sales service

S.

Great place to buy a car. Low pressure which is great ☺️. Simon Stallard was excellent to deal with in his approach.

W.

Amazing environment, the guys on the second hand department are very helpful, specially Richard! Free snacks and drinks make it easier to wait around.

C.

Good staff. Well laid out. Easy to get to and easy parking. Quite a diverse vehicle range too.

C.

Excellent service, after purchase service even better. Could not be happier with this car dealer.

K.

Great service,friendly staff go the xtra mile for you

J.

Thanks again Jeep for a consistently good service, it’s much appreciated 👍

J.

Got an awesome car. Good service. Lots of parking and good waiting areas

M.

A great range of new and used vehicles. Awesome brands Dodge, Jeep, Mitsubishi and Kia

b.

Great service nice showroom clean and tidy car Paul is very helpful Thanks

B.

Awesome facilities. Sales consultant, Duan, was very professional and made our buying experience a pleasure.

S.

Great service. Easy to deal with. Great selection of cars to choose from.

D.

Chante and Crystal were lovely and very helpful. Highly recommend you see this dealership

E.

The team at Andrew Simms Botany always put the customer first. The best customer service I have come across. A++

R.

Best experience I've ever had buying a car! Top place!

A.

Nice environment. Sale rep are friendly and not pushy. Good selection of new and pre loved vehicles.

s.

Luke is one of the most amazingly sales reps we have dealt with! His service is second to NONE.

R.

Very helpful staff. Good motor cars. Great selection.

j.

Very helpful informative & friendly service team. Great team to deal with!

T.

Great service very happy with vehicle purchase and customer care. Thank you

C.

Excellent customer service made purchasing car quick and easy

T.

Great service, managed to get our motorhome looked at while we were on holiday,

M.

Took our Jeep in to be serviced and found them to be very helpful, friendly and Knowledgeable staff.

F.

Polite, friendly staff at the service centre. Efficient turn around on our RV .

R.

friendly sales staff. stayed on after closing time to help us buy a car. :-)

M.

A great range of vehicles and a great team to wuide you into your potential new car, suv or utility....

T.

Put the little Mitsubisi Mirage in for its 30000k service. Very good attention from staff good communication and work completed efficiently on time.

C.

Quite happy with their service, no problem with our new car

L.

Awesome experience! Will most definitely refer everyone i know. Thank you James, Paul and Bennie

A.

Outstanding Customer Service (Sales & and Service both). Keep it up Andrew Simms Botany. ⭐️⭐️⭐️⭐️⭐️

M.

Excellent customer care. Would recommend buying car from here.

E.

Lovely place, well stocked, friendly people, just very busy and waiting time quite long but well looked after while waiting.

N.

Nice staff but we went for a warranty claim, so not so good and worse we are still waiting for the part two weeks later.

S.

Great service ..done promptly. Would recommend Andrew Simms for service.

A.

Great service and friendly staff. Top team really look after you

M.

Excellent service from Gavin made our decision to purchase an easy one.

K.

Pretty bad job sealing leaks around the door on my Jeep. They put it right but left silicon exposed around the doors. Yuck

A.

Good cars, but their services are very expensive.

M.

Good place for a new car ask for Daniel great service

M.

James Kempthorne gave us an excellent service. Highly recommended!

G.

Amazing service, Paul at finance team was amazing. Recommend to everyone

m.

Great selection of cars with good service and helpful customer service

N.

All good so far.

L.

Great customer service!! I was informed before going ahead with anything.👍🏽

K.

Best Andrew Simms in Auckland. Polite, quick, perfect.

M.

Very good service from everyone there, very nice premises as well. We'll be back.

S.

Serviced my truck and dealt with Colin. Good service and Colin is awesome to deal with

T.

Great place to shop for a new car the best value in town.

A.

Great service love my nice ride thanks for the best customer service

J.

Another vehicle service, pleasant staff free drinks n bickies

P.

We love our new car, thanks Andrew Simms Botany...

N.

Great coffee while you wait for a service,in nice area, Finding prices for service increasing, not happy with that.

R.

Excellent car deals, great cars and good coffee 🤗

T.

Awesome service, above and beyond. Go no further, this is it .

V.

Great place and helpful staff. Can't wait for the E-Niro to be on stock

G.

I looked at a new GREAT WALL UTE with a Canopy. Well done it's a yes from me.

K.

Service centre good. Your sales team not interested so will go elsewhere.

A.

Service Department is awesome. Great professional service, friendly and punctual

t.

Chante is great

M.

Really impressed with the customer service and facilities here. Top guys!

T.

Great facility to shop for new cars at.

B.

Friendly staff and very obliging. Nothing seemed too much trouble

J.

Took my campervan in there really good service

S.

Prompt and best service for Special jobs like engine , cam belt etc

A.

Excellent service and good follow up service after sell.

w.

very good service

A.

Very large and helpful dealership in Auckland

J.

Personalised service, nothing is too much trouble

W.

Friendly, helpful salesman, not to pushy. I'll update at a later date maybe

P.

Great Service. And very friendly team.

R.

Best advice, professional and supportive staff!

G.

Very friendly and helpful, nice waiting room prompt service

V.

The staff are very helpful and respectful. All up a good experience.

D.

Very accommodating and pleasant. I did not feel judge or pressured. :)

D.

Nice salesman. Informative and not pushy. Attractive premises.

K.

good service bait slow with communication

N.

Efficient friendly staff, comfortable waiting area

M.

Need a nice car jeep top services top people

D.

Dealt with Blake, no pressure and left with a good feeling about the dealership !!

B.

Premier car dealership, professional and friendly customer service.

L.

The staff is friendly and helpful. Great service

M.

Fast efficient service whilst I waited

P.

Good service quality and prompt timely delivery after service

c.

Awesome service especially Colin nice guy

S.

very professional. great service with a smile

P.

5 stars means wonderful place and services.

R.

Very friendly and helpful sales people

T.

Needed to go back second time to sort out could have been sorted first visit .

L.

Can’t wait for my new Haval.

D.

Friendly and helpful 🙂 staff

Z.

After 2 years, here is my overall rating

R.

Very professional, knowledgable and friendly staff.

A.

Great friendly staff, Super helpful.

P.

Trying to get parts, no return call . Still waiting

R.

super nice service.

I.

All brands of car under one roof

r.

Excellent range of cars.

K.

Great service and friendly staff

K.

Great customer service!

D.

Good service from the team.

M.

Easy to deal with

V.

Kia seltos test drive

T.

Very abliging staff

E.

Very organized.

C.

Super service. Chris Younger

S.

Awesome customer service

O.

Friendly, helpful and expensive

l.

Good service

s.

Very helpful staff

P.

100 percent service.

R.

Excellent

E.

Fantastic car centre ...

C.

Awesome service.😁

M.

Got the job done.

g.

Best in the country

J.

Excellent service

L.

Excelant customer service

b.

Great service

N.

Wonderful service

B.

Good value

D.

FRIENDLY STAFF

A.

Excellent team

A.

Awesome Service

B.

Happy with service

T.

Great place.

y.

Nice lounge

K.

Great service

F.

Excellent service

M.

Great service

G.

Quality service

G.

Good service

L.

(Translated) Very good car buying experience (Original) 很好的买车体验

R.

K.

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