Reviews of Honda Store Newmarket. (Car Dealer) in Auckland (Auckland).

Honda Store Newmarket

291 Reviews

124 Comments

Car dealer

Honda dealer

455 Broadway, Newmarket, Auckland 1023, New Zealand

Description

Information of Honda Store Newmarket, Car dealer in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

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Open hours of Honda Store Newmarket

Popular times

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Reviews of Honda Store Newmarket

K.

One of the best car dealership in the city. Thank you for all the effort to make everything smooth and easy. Special thanks to Allan who has been very good in assisting and updating us with regards to the vehicle and for Felicia who is very accomodating and friendly explaining and making things very clear and understandable. Highly recommended. Continue to do an excellent job. job!

A.

Great experience purchasing my first new car from Honda Newmarket. Allan V. was great, perfect salesman, not pushy, answered all our bizarre questions about the new eHev technology and kept me informed every week on progress while they ordered and delivered the car. Couldn't have been a better or easier experience. Go see Allan for your next car he'll sort you out.

C.

Just want to say thank you to Allan V and David for a great Honda experience. It took a while for the financing but you managed to get it approved. We are happy with our new car. Thanks Allan for keeping me posted despite being sick. Thanks for answering all my queries. Thank you to all Honda newmarket staff for the good service. Keep it up guys!

J.

Bought a used car from Newmarket branch from Allan who is one of the best consultant I've dealt with. Fast and easy transaction. Felicia also gave me a great financing deal which is a plus. Thanks a lot to the whole team!

L.

I bought my wonderful Honda from Honda Newmarket some time ago. Very happy with my purchase – my Honda is amazing and is a pleasure to drive! Many thanks to Honda Newmarket team for your help, your time, friendliness, and for your genuine desire to meet your customers’ needs. My story in short - I am a loyal Honda customer driving various Honda cars for the last 15 years. I wanted to trade in my car and to get my next Honda. After dealing with Honda Northshore team, I ended up thinking about buying another car make and quitting Honda family at all as I was very upset and disappointed with Honda Northshore - these guys were pushy and appeared not to really care of what I was saying – really upsetting experience. However, I was then very fortunate to deal with Honda Newmarket team – they managed to convince me to stay with Honda. They were very helpful and accommodating, they were able to understand my needs, and to offer a solution to address all my concerns. I felt very comfortable and well supported throughout my journey of buying my next Honda, and Honda Newmarket team managed to get all my boxes ticked. I would highly recommend Honda Newmarket without any hesitation to anyone looking at getting a new or used car. They really HEAR what you say, and they address all your queries and concerns.

D.

Amazing Service going above and beyond! This goes for both Allan and David who assisted us driving our dream car 2020 Honda CRV! Highly recommended and will definitely refer friends in the future. Keep it up guys! 😎😎😎

M.

Me and wife had a wonderful experienced at Honda Store Newmarket. Allan Chu ( sales person) was very helpful, accommodating and answered our questions if we have concerns. Actually, all staffs there were friendly and ready to help.

m.

Top notch service and the staff are very professional. We bought our car here 5 years ago and every visit for our service, we’re treated like new customers. The rates are a bit pricey but the service is guaranteed A++. Sales Agent Chris Wong and Allan Vivero are the go to guys and are generous with giving advices and options without the feeling of being too pushy.

C.

I highly recommend Allan Viviero at Honda Newmarket to help you find the best fit for you and your family. Me and my partner shopped around and even though there were dealerships offering similar deals, we were often disappointed with the lack of good customer service. Allan listened to ours needs and this is the main reason why we stuck with Honda. Allan is the person you need to speak to if you're after that interpersonal experience before and after you drive off your new Honda. Thanks to Allan and the Honda team at Newmarket!!

C.

Great service and had a wonderful experience dealing with the best car dealership in the city. Special thanks to Allan V aka Allan Chu for patiently answering all our queries and to David for all the help as well. Highly recommended!

P.

Very good service. Special thanks to Allan who was awesome and very helpful in assisting us with our first Honda purchase in Newmarket. Highly recommended!

R.

An incredibly wonderful experience at Honda New Market while purchasing our dream car- Honda HRV. Trent Stringer's unstinted support in terms of candid advise, answering our queries with patience, giving us the autonomy to make a judicious decision, - giving us the "BEST CUSTOMER EXPERIENCE EVER" is much appreciated. His very presence in the store adds a certain magical aura to the shopping experience. His contribution to Honda is laudable and worthy of mention. He is certainly a TRUE BRAND AMBASSADOR FOR HONDA!!

J.

Went to the Honda team in Newmarket with my partner Maria, initially to look at a 2017 - 2019 Honda CR-V & compare the options with another branded vehicle before finalising on our future vehicle . To be honest we were very fortunate to meet David Yu. He simply is one of the few Sale reps that understands the needs of his customer , budget restrains we had & the knowledge of the brand he stands behind. We both felt very relax with him, his technical knowledge with the features was detailed, His experience with Hondas gave us a better understanding just what we needed / wanted but showing us how Honda vehicles have changed over the years. "Used to only one..years ago" From the manager to their service team, thanks your time, totally professional & friendly. Highly recommended. See David Yu & the team at Honda Newmarket. Our Vehicle is a dream to drive.

M.

Test drive of HRV and Jazz e:HEV Great cars, hybrid Jazz with new technology, amazing and very economic. Friendly staff, Carl and Chris at new cars.

C.

Huge thanks to Allan for helping throughout the process of getting my very first car. Thank you for being patient with answering all my newbie questions and trying to meet all my requests!

E.

I bought a used car from Honda Newmarket from David about 3 months ago and the whole exchange from start to finish was perfect- the customer service, the test drive, and the final payment. Very happy with the car! As part of the condition of the remaining warranty of the car, all service and work needed to be completed by Honda and this is where I remove one star. A car sold to me in "excellent condition" was advised at the first service (and maybe 1500km max travel distance) that ALL the tyres needed to be replaced due to low tread (3mm), and a query to just INSPECT squeaky windshield wipers became a replacement to new wipers without inspection. Questioning the need to replace all four tyres in three months became "oh actually it's still within minimum legal requirement (1.5mm) so just keep driving with them". Questioning the reason why the wipers needed to be changed was met with "the service technicians didn't check what was wrong with the wipers, they just chucked them in the bin and replaced with new ones". Personally I found this not only dishonest (given the excellent report the car was given at purchase) but also quite cheeky (and expensive!!).I emailed Honda Newmarket to ask what they would do to make things right. Fortunately Antonio and Matthew came up with a suitable solution for me so I will continue to return to Honda in the future. My advice to all those who consider purchasing or getting car service from Honda Newmarket is: 1) Take the initial quality check report they give you, with a grain of salt as they might try and "hide" issues which may be just around the corner 2) Don't be afraid to challenge their advice or service if you genuinely think they can do better. If you're reasonable about it, likely they will see things from a customer perspective.

M.

Friendly and the service is great would recommend buying a car from here. Always feel looked after

S.

Great service, great car, and very helpful with the new clean car rebate process! Many thanks to Allan

S.

Excellent no pressure test drive. HRV was my best test drive so far.

M.

Received fantastic, attentive and detail oriented customer care from both Arata and Matthew throughout the purchase of our new Honda Jazz Hybrid, our fourth Jazz and seventh Honda in nearly 20 years from Honda cars Newmarket. We have ALWAYS received brilliant after sales care and on so many occasions have gone way above expectations from these very demanding customers, us! So that's a huge thumbs up and gratitude from us.

C.

Recall: Airbag Issue Called Honda to confirm if my friends vehicles particular make and model was to be recalled. “Mike” from Service Department answered my call and found his tone and manner to be curt and rude. Answered questions in such a way that was belittling. After asking what day I would like to bring the vehicle in I asked for an appointment in 3 days to which he replied not possible, next available appointment is 7 days and only time available is 1100am. He informed me Honda cannot supply a courtesy car for an ETA 2 hour wait time to return back to work while car is fixed. Bottom line: Honda is not helpful. Has rude customer service. Can’t help but judge the company on one persons service. Reading other reviews on here it seems to be a common theme. 02 March 2021: I appreciate the reply from Honda. Thank you for the offer. As the situation is it was on behalf of a friend I was calling, she has now taken the matter into her hands trying to find a window of opportunity between work and time you have available. Have amended star review from 1 to 3 due to you replying. Be safe.

i.

I called to book my service schedule on a Saturday as I was told I was going to be sent a notification a day before which I was not. so I called a day before to confirm. as I was told 3 times that Honda Cars New Market service department opens at 7:30am as I needed to go to work. Well guess what, I am here at 7:30am and they are close and won't open till 8:30-9:00... Come on Honda New Market. Get it together.

P.

I would like to recommend the Honda New Market branch . Despite having a couple of issues with my car. Honda New strived to make it up to me in every the could. Firstly, I would really like to recommend the Honda New Market General Manager Mr. Matthew Fong the General Sales Manager Antonio Navia and the sales support team for all their efforts in helping me with the issues and picking out the right vehicle. Here at the New Market branch, it clearly shows that whether you are purchasing a new car or a second hand one. The New Market sales team is different as they are always helping people get based on their needs, their budget and the wants out of the car. With that I would like to mentioned how Honda New Market sits with the customer and helps them Finance your vehicle based on their needs. Secondly, I would like to mention the Parts department especially their parts advisor Manoj Kesha. When I wanted to upgrade my Civic. They suggested all the right fittings which would look good and even thoroughly checked to make sure, I myself was not getting the incorrect upgrades for my car. To be in my honest opinion I would recommend Honda cars to anyone as the brand and the staff who work at the New Market branch as they show a high level of customer service before and after the purchase; to everyone who walks into the branch. Me and my family have owned the Civic and the Accord range since 2002 from Canada to New Zealand. So mainly I would look forward to getting my next Civic from the Honda New Market Branch itself and I would personally recommend anyone to go to Honda as you would never be disappointed.

A.

Had a fantastic experience buying my Honda HRV with the help of Jake who has taken real care and attention to making sure I had a perfectly groomed and speedily delivered vehicle. Very transparent and reliable approach

k.

They are building a heritage section which is nice to see. Apart from they are your bog standard Honda dealer

k.

We have been looking for CRV for a while and I am glad once again found the one @Newmarket as i did 6 years back.Kudos to Michael and his team for giving us what we needed.The team makes you feel at home which is very rare these days to patiently listen and cater to customer needs both financially and mentally.Would definitely recommend Honda New Market if anyone looking for an upgrade/trade in.

M.

Ishan provided me with great customer service. He was very helpful throughout the whole process of buying my new car. He communicated very well and was very professional and respectful. Highly recommend Ishan.

S.

Took my Honda Accord V6 2008 for a cambelt change and diagnosis for a jerky start on low rpm. Emil there is a really good mechanic with good customer focused skills, gives fair advise, and is a patient communicator. Manoj in the parts department is really good at explaining what needs to be done on your vehicle and the estimates I have got from him for the genuine Honda parts were actually less than other third party mechanics. Very satisfied with the service :)

H.

Definitely one of the best consultant I have ever seen is Michael Martinez in this branch. Very happy with his amazing customer service. Many thanks

S.

We bought our brand new car from here. Super easy purchase, super friendly staff. We even got to drive the car twice for an extensive time, at least 2 hours so that our decision is not regretted in the future. Just finished one year with the car and still pumped. Had my first service and it was still economical. Love Honda!

C.

Everytime we go there the price of the same parts have gone up 10 - 50% in one year. Will have to look elsewhere for more competitively priced parts. This has occurred consistently over the last 4 years we have owned 2 Hondas. Already some parts where so expensive here & hence bought elsewhere.

E.

Honda has been the world's largest motorcycle manufacturer since 1959, reaching a production of 400 million by the end of 2019, as well as the world's largest manufacturer of internal combustion engines measured by volume, producing more than 14 million internal combustion engines each year.Honda became the second-largest Japanese automobile manufacturer in 2001.Honda was the eighth largest automobile manufacturer in the world in 2015.

N.

I took my Honda in for a normal service and they did a fantastic job, even fixed a couple of things I hadn't mentioned. My car is an older Honda and keeping the services going with Honda Newmarket is really lengthening the performance of the car. And the people were fantastic to deal with. All very much appreciated.

M.

I have been working here for one year now, and I can honestly say that Honda NZ is a great company. Through COVID Honda has not made any redundancies thus far which speaks to their values and stability. This is very important for clients too, because a stable brand offers piece of mind when purchasing. Thank you Honda Cars Newmarket for a super year!

C.

Can highly recommend Ishan Amaratunga. I needed help buying a new car on behalf of my elderly parents. Ishan offered exceptional customer service and professionalism. He delivered the car to us to test drive, and displayed exceptional patience and respect at all times. He really helped us out and made the process smooth and hassle free. If you are considering buying a Honda, talk to Ishan!

G.

First visit to Honda Cars Newmarket with my first Honda . Easy efficient service , Fixed the faulty coil pack and only $230 bucks . In and out in half a day. Loan vehicles too. Very friendly service. "See you next year" Yes I will.

T.

Great service (friendly staff and efficient). No pressure and very informative without the sales hype (Carl was a very helpful sales person and good followups after a year as well: Thank you for your expert knowledge) The car is great and we are very happy.

D.

Very helpful staff. Not the hard sale you come to expect from dealers, just helpful

C.

Fantastic These five stars are for Michael Rodriguez, I haven't dealt with anyone else from Honda Newmarket, so I can only speak to mine and my wife's experience with Michael. Firstly, let me say that this is not our first car buying experience. For one reason or another I've bought and sold (or assisted in the buying of) about 11 cars in the last 4 years. I've bought from private party and dealer alike, so I'm not speaking as a starry eyed, first time car buyer. I'm from New York, and I can say with some authority that your average Auckland used car dealer would give sharks a bad name. We've had two unfortunate experiences with buying used cars from dealers and one from buying off a private party seller. I finally got so fed up I just left it in my wife's hands to see if she could succeed where I kept failing. Trust a woman's intuition I guess. She went to Honda Newmarket and met Michael. He not only gave her a fair trade-in for our Hyundai Sonata, but also gave us the car at fair market value with a 3 year mechanical warranty and a 5 year battery warranty (we bought an Insight Hybrid). They cleaned the car so thoroughly it felt like we were driving a new car off the lot. Once again, save yourself the time, energy and money and just go to the dealer. You might think you're saving $1,000 by going private party or by going to a random dealer, but if you have my luck it will come back to bite you. We will be returning to Michael at Honda when it is time for an upgrade. ~Carl & Alanna

W.

Great help from the staff member for advice and service. Please do something about the floor in the showroom. It was a wet day and the floor is very very slippery. I found it difficult to stay upright and quite unnerving. I'm surprised nobody has fallen

M.

Excellent customer service. I have regular car services with them. They advise you for any additional work to be done before and the job will be completed upon your approval. Highly recommended for quality car service👍🙂

A.

Haven't owned a Honda for 20 years but still keep up with developments.

K.

Good service, friendly and helpful staff

m.

I needed my honda radio code. I was reading that I will need pay for that. I went to Honda Service and they were so nice and kind. Without any problem they gave me a code for free. And I saw their professionalism. Thanks Honda Newmarket

A.

Fab service friendly and knowledgeable

M.

Pleasant friendly front staff. Honda Odyssey problem remained undiagnosed and aircon problem unresolved (in spite of resolution info from same issue - and solved 4 years ago at a different Honda garage ).

J.

I agree with Mark Atkinson , I too with Honda for a long time at least 12years . I feel the same the service and the touch they had with customer is not there ,The Tech s were excellent , I wonder where they have moved to.

R.

Show room good sales people are a bit slow to leave there seats . Saw the vehicle i want .

E.

Just purchased my CRV last week and it is awesome! Thanks to the Honda New Market team for all there help, especially to Ishan!

J.

Honda Newmarket i have dealt with them for many years very pleased with their customer service a great bunch of men and women ready and willing to help wouldn't go any where else to buy a new car

J.

Helped me replace the windshield wipers. Not too expensive . Took a while tho and they got the wrong wipers the first time round but overall it was a good experience.

M.

Got an insurance claim done through them. Work done to my satisfaction. Very well mannered and respectful staff.

K.

Well done HONDA for your staffs, they’re awesome. They know how to treat people with respect and care. Thanks.

B.

Picking up my bosses car they were extremely friendly, told me to make myself a coffee while I was waiting. Don't often get service like this anymore

J.

Very nice attitude through out nobody rushed me to sell I asked and they answered I look forward to going back there for my next car

A.

Bought a new HRV from Jeff Honda Newmarket. What a lovely vehicle so nice and quiet to drive. Jeff is a great salesman, takes time to walk you through all the details and I am very pleased with my purchase. This is my first Honda in over 60 years of driving and I am very pleased I bought it.

N.

Great service loved the test drive in the HRV.

L.

Beautiful modern showroom with amazing service staff

R.

Helpful when I purchased the car but have not had much to do with them since.

A.

Good servicing and nice loan cars.

A.

Staff friendly and helpfull all my questions

M.

Came here just get a WOF. The staff are very nice and professional. I would come back here again.

H.

Excellent dealership friendly and knowledgeable staff

E.

Great place. Great staff member. Very helpful.

F.

Clean and sleek. Good customer care.

M.

Super friendly staff and Lillian makes a Mean cup of Java.

G.

Been dealing with them for 15 years. Always a pleasure.

M.

Prompt efficient friendly service for my old civic

N.

Pleasant service from a nice group of people.

M.

Excllent presentation of all vehicles. Attentive staff - helpful but not intrusive.

K.

Good cars, good service, always seem to go the extra mile

D.

Great location but above all ten out of ten for service.

J.

Lol DON'T work here anymore but excellent folk!

s.

Good professional service and vehicle care

L.

Nice place to visit and service your Honda car

R.

Helpful, personable staff, prompt service

M.

Only thing letting this dealership down is the lack of parking for customers.

M.

Good sevice. They look after their customers.

J.

Excellent. New Civic Type R is the star

l.

Very good customer service. A plus

D.

Great looking showroom with helpful staff.

G.

Nice friendly place

R.

Amazing place. Very friendly team

D.

Knowledgeable team that is not too pushy.

V.

Excellent service by staff.

J.

Great cars..great service

M.

Friendly people and a nice store.

L.

Service personnel are very good and knowledgeable

G.

Very friendly and helpful people.

A.

Excellent service and well priced.

P.

Professional courteous friendly

R.

Very helpful and friendly staff

P.

Excellent service 👍👌👍

J.

Great coffee. Great cars.

G.

Can't speak highly enough of these guys

M.

Always great service.

s.

Very nice

K.

Very good

D.

SERVICE GREAT.

R.

Great people

M.

Great service here

C.

Business only.

T.

Great place to visit

D.

Excellent

M.

Friendly service

J.

Good prices

G.

Professional service

S.

Good service

P.

Impressive.

M.

Fantastick Services

m.

Close to CBD

M.

Love Honda

S.

(Translated) Good service and cheap price (Original) 服務良好，價錢便宜

T.

G.

(Translated) great (Original) Buenísimo

K.

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P.

N.

T.

A.

D.

K.

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