Reviews of Industry Motor Group Penrose. (Car Dealer) in Auckland (Auckland).

Industry Motor Group Penrose

725 Reviews

262 Comments

Car dealer

Used car dealer

Car dealer

Motor vehicle dealer

733 Great South Road, Penrose, Auckland 1061, New Zealand

Description

Information of Industry Motor Group Penrose, Car dealer in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

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Open hours of Industry Motor Group Penrose

Reviews of Industry Motor Group Penrose

T. H.

Amazing experience, brought my first ever car from the team & what an easy going process. I dealt with Yulia and Nathan and they were constantly proactive. Covid restrictions made this difficult yet the team were working incredibly hard to ensure I could get my car home. Would recommend Industry Motor Group to anyone, outstanding customer service to beautiful cars. You'll never go wrong with this team..

M. K.

I have undertaken a thorough pre purchase inspection on my GTI. Few minor issues came Up with vehicle, however Nathan from sales and the team were very helpful in solving the issues quickly and when I finally checked them I was very satisfied with the result. Nathan was kind enough to recieve my call even on his day off. Thank you again guys!

T. E.

I live in Wellington and purchased a vehicle from Nathan, who from first enquiry until purchase and even after provided more than ample information and was incredibly quick to get answers to any questions I asked was a very pleasant buying experience from start to finish. They sorted me transport from the airport in Auckland to their yard for me to pickup my new car and it was all incredibly seamless, can recommend Nathan and the team here without any doubt!

b. C.

Had such a good experience with Industry Motors. Friendly staff that was helpful through the whole process to get me my new car. Everything went through quick and hassle free. Very happy, thanks guys!

K. T.

I purchased my beautiful Ford Mondeo through Nathan and Yulia at Industry Motors Penrose Auckland. The customer service was 5 star, communication was excellent and each question asked was answered thoughtfully and honestly. I highly recommend anyone who is wanting to purchase their next vehicle to definitely go through this company, you won't be disappointed. My drive back to Hawke's Bay was comfortable and smooth. The mondeo is spacious and suits my busy lifestyle. Again - I highly recommend Industry Motor Group! Kelly

M. A.

Started out with a phone call to Nathan to say I was coming to view the Mercedes ML350 the next day and if possible could the vehicle be ready to view as time was limited. Vehicle was ready and well presented and Nathan was professional but also fun to deal with. Purchased on the spot and passed onto Yulia to complete paperwork. She was great, fast and lovely to deal with. Yulia was very professional and loads of fun. Thanks to you both for the great experience.

A. S.

I recently purchased a vehicle through Yulia and Nathan. They made the transaction effortless and were very pleasant and helpful to deal with. I would highly recommend their services. I am very happy with my purchase, thanks guys.

A. T.

Oftentimes purchasing a used vehicle can be a pain; however, this in no way applies to how the process is at Industry Motors Penrose. I cannot imagine a more pleasant and painless experience purchasing a used vehicle. Julles was very helpful and upfront about everything. Felt no pressure and honestly believe he was looking out for our best interest. Will definitely recommend to friends and family.

T.

Excellent experience, the team (Nathan, Neil & Yulia) from IMG were the best, kept me informed of all developments, took the car from very good to great with additional mechanical service and some repairs, overall great value for me and now very happy, would highly recommend!

B.

Nathan was the salesman for my car and I can highly recommend him. He let me know all the information about the car and how the car itself runs. If ever thinking about getting a new car from industry motors Nathan's the man to talk to.

D. M.

Fantastic service! From the great salespeople to the amazing finance manager! I’m on my second car from Industry Motors now and my experience has been great and their vehicles are great as well. I can highly recommend them!

S.

The team at Industry Motors went above and beyond to help me. My car is being repaired (awaiting parts from Germany) and my wife crashed her car leaving us without a vehicle for the week. Industry provided us with a car to use while we were considering replacement options. Amazing service. The team has a genuine interest in helping their customers. Very impressive VIP treatment. 10/10 for customer experience. Simon Mundell

P. S.

Excellent service these guys are exceptional. I flew up to collect my car & the process was seemless ... they were courteous friendly and nothing was a problem. Thanks Yulia for all you help with the purchase. I love my Audi TT so happy ❤🚘 5000% recommended!!

P. L.

Firstly, I love the car I bought from Industry Motors. All the staff were friendly and helpful without being pushy. I recommend you book a test drive rather than turn up so that everything is ready and it is all about you, the car and your experience. I was welcomed by Julles as I arrived and he introduced me to Simon who is the Boss. Everyone was genuinely interested in me and wanted me to enjoy my visit which makes you feel a little special. Julles communication via email, telephone and in person was excellent, overall, he did a great job. Yulia, the finance officer talked through and explained the process well and offered other protection for the car such as warranties, paint and interior which was great. When I arrived to pick up my new car, everything was ready. I was welcomed by Nathan who explained a few things and made sure I was happy with the presentation of the vehicle. I was given the keys and off I went. Simon you have a great team. Would I recommend purchasing a vehicle from Industry Motors, “Absolutely”.

L. D.

Reviews are important to every business, which is why I have waited 6 months to post a review about Industry Cars, because I know the impact a review can have. I purchased my beautiful Mini countryman from these guys about 6 months ago. I can highly recommend them and it's not just because it all when smoothly, because it didn't. We had issues with a backing system and hands free I had them order and install (this was outsourced so they were not directly at fault). The reason these guys have my gratitude is because of the way they stepped up and sorted the issue for me (and 1: supplied me a courtesy car, whilst mine was getting fixed and 2: Dropped my car back to my office and swapped it over) I feel they really do offer a service I have rarely seen elsewhere. My Mini has been serviced since it's purchase and my mechanic told me it's a awesome vehicle, good buy. I would encourage anyone to take out a mechanical warranty it just gives you peace of mind. But to Simon and the guys I thank you for my awesome car and your ongoing if required support.

A.

My experience at industry motors was just absolutely awesome. industry motors goes out of their way to make sure that the customer is satisfied and happy with the purchase before releasing it to them. I would definitely recommend industry motors and Nathan an absolute star and a definite asset to industry motors. The whole team work together so well. Az and mat

B. M. (. R.

Great service friendly service helped all the way through got me the best deal for no the greatest credit would recommend buying a car from these guys. Maurice helped me in getting the best possible interest rate for my current situation. I saved a lot of money and with that obviously I'm happy. Never had the feeling that they were just trying to sell me a car. Customer service at it's finest! 10/10 Would definitely recommend and may even be back this weekend to get another vehicle. Great work Maurice and the team at Industry Motors! Thank you for giving me a totally different experience! Gave my confidence back to car dealers.

T. W.

Really good experience with Industry Motors. Bought a car from them which am very happy with, but it failied its first warrant due to a tyre specification issue. Even though it was a year after purchase, Industry Motors totally came to the party straight away and sorted the problem. Great after sales service.

B. P.

Last week my family and I went to have a look Toyota Highlander at Industry motors, which located at 733 Great South Road, Penrose Auckland. We decided to get Toyota Highlander, therefore Nick and team help me get my finance approved, easy finance, excellence service, staffs were very professional, they actually help me a lot and explain a lot about the car and help me sorted out about the car insurance. Also, they making sure that I got everything I wanted out of my purchase. My family are very happy with the outcome. I receive a good experience. I would highly recommend Industry motors, they were fantastic to deal with right through the buying process. Looking forward to dealing with these guys in the future. I will definitely come back to get another car for my daughter. Thank you so much!

V. T. H.

My partner and I bought our BMW X3 a few months ago, and although we had some issues with the car in the beginning the staff were able to help get the vehicle sorted. The car is now running smoothly. We appreciated the fact that the staff weren't too pushy when we first started looking at the cars and were also knowledgeable. We dealt with Nick, Neil and Maurice who were all professional. One of the unique selling points was that the company is able to add additional features/accessories to the car at a good price, which saves the hassle of trying to find other companies to do it. We got our wheels and grill painted at a really cheap price. We would definitely highly recommend them to others!

T. K.

I was lucky enough to come across Industry Motors well looking online, I phoned them to talk about a car I liked and got a most welcome response from Maurice, he was easy to deal with and very friendly and informative. Within a week I was driving a new car and I love it. He made the costs affordable and within my budget and also chucked in some extras as a bonus. This is by far the best experience I've had when buying a car and I've had a few, I definitely recommend dealing with these guys, there up front and honest and they even gave me a beverage for the drive home, thanks industry motors and especially Maurice I'll be back to buy another one. Well done.

P.

Beautiful experiences brother inlaw pleased with courier purchase

S. K.

Really helpful and pleasant team Jason and Maurice from point of contact to finance and insurance & driving out the gate. Totally worth it easy and really great service cant thank you enough. I would and do reccomend this company and team to all wanting to buy a car. Thanks again!

C. C.

I went to industry motors to buy my Jeep Cherokee and Maurice helped me out get finance approved. Everything was explained to me in detail including all the insurance plans I'm getting with the contract. Went the extra mile for giving us a full tank of fuel. Awesome overall experience and would definitely recommend them to family and friends. Great Job to the boys at Industry! 5 stars!

L. R.

I was highly impressed with my experience at Industry Motors! My vehicle is in great condition and the deal was made efficiently and honestly. Nelson was fantastic to deal with and made the whole experience very easy and enjoyable. Thank you so much to the team at Industry Motors. I will definitely be reccommending to friends and family!

l. r.

After leaving the below review i was contacted by Ellen, she advised they have new management and she would look into what had happened. She was extremely helpful, quick to respond and i have now recieved my refund in full. Dealing with Ellen under the new management was a much better experience and she couldn't have been more helpful. 😊 Bought what I thought was an awesome car, bought it unseen.....big mistake. Read all their info on their site which made me think they were ok. Turns out I bought a car that needs work and uneconomical to repair. Had the car a week then the problems started!! No contact from the dealer what so ever regarding the issues I have and now I'm finding myself taking them to a Motor vehicle complaints tribunal!!! Not ideal as this now leaves me without a car and no way of getting to work. Single mum with 2 kids, one with a disability who has appointments coming up that I can't get too. Doesnt comply with CGA when issuing a refund.BEWARE WHEN BUYING FROM INDUSTRY MOTORS

A. C.

We traded our vehicle about 3 weeks ago. I was always doubtful purchasing out of town, but Craig and the team made this trouble free and smooth. Even when we had an issue with the Tiguan, Neil from the service department got us a courtesy car and kept us up to date daily regarding the progress of our car. I HIGHLY recommend Industry Motors. They are a great dealership to work with and top staff.

D.

I have just purchased a Hyundai ix35, I cant believe the amazing service I got from the team. Craig and Maurice were the most pleasant and obliging guys I have ever dealt with. Living out of town they made everything so easy I didn't have to do a thing. Then to top it off it was delivered to my front door and the trade went without a hitch. Thank you so much for the service provided and I would definitely recommend this dealership to anyone!!! You guys rock.

S. C.

My partner and I recently brought our new vehicle from Maurice. He was extremely helpful, professional, and knowledgeable. We live out of Auckland but he made the whole purchase very easy and straightforward for us which we really appreciated. Highly recommend dealing with Industry Motors, thanks again Maurice.

R. M.

Excellent customer service! We were immediately taken care of and all of our needs were catered for. I would highly recommend Industry Motors to anyone looking into purchasing a vehicle, in particular at the Penrose branch as Nelson and Maurice were very helpful in purchasing our vehicle and made the process simple, quick and easy!

J. C.

You guys made purchasing a new car a great experience :) Definately a Team effort from a very professional, honest and knowledgeable bunch of guys. Maurice secured us a great finance deal and everything was just so easy. Thanks so much for your your great service and for patience in answering a million questions! Loving my new BMW X3 and would highly recommend Industry Motors to my friends and colleagues

b. f.

I had recently purchased a car from Maurice at Industry Motor Group and the experience from picking out a car to signing the papers was nothing but smooth and effortless. Maurice is an excellent salemen as he explained every little detail about the car and contract and was totally transparent about everything. I understood every thing he had explained and he just made the whole experience a comfortable one. I highly recommend Industry Motors if you are looking for a vehicle as these guys have a wide selection at great prices. And if you do decide to go with Industry Motors then I definitely recommend Maurice as your sales guide as he is an expert in his field and also genuinely wants what's best for the customer. Overall ecstatic with the purchase!

A. B.

I just purchased a vehicle from Industry Motors and Tristan and the team were awesome. Very accommodating with test drives and open and straight forward about the vehicle (near new F150 Raptor) and my trade-in. The vehicle was impeccably groomed on delivery and the hand over process was simple and quick. Will definitely come back for any future purchases. They had some really nice (and tempting) cars on the lot.

T. O.

I just bought myself a Holden Captiva 7, Craig was awesome and solved all my concerns about the car. Excellent quality cars and competitive price. quick and easy service. I am very satisfied with the car and the dealers. I will recommend others to buy cars from you. Thank you for an honest, reliable, and trustworthy car dealership service your company provide.

S. K.

Nelson Woodall at Industry Motors is amazing! He gave me the best advice and service ever! Am so so pleased with my new car and he offered me the BEST price... I'd been to 3 other well-known car dealerships in Auckland and wasn't happy with the sales people or cars they were trying to sell me. Straight away Nelson found me the perfect vehicle at the most amazing price. He is very trustworthy. Thanks so much Nelson and team!

a. s.

Excellent service firstly from Deon who helped us with information about the car, arranging the test drive and sorting out some minor changes. Maurice then managed the sale process and provided unbiased advice based on personal experience regarding the importance of warranty with European cars. Both employees were a joy to work with and focused on the interests of the customer as opposed to just making a sale. Definitely recommend industry motor group to anyone seeking quality cars.

S.

I recently purchased a vehicle from Maurice at Industry Motors and it couldn't of gone smoother. Even though I live in Wellington and not Auckland, everything was a breeze. Maurice arranged all of the finance and the transport of the car. He answered all of my questions in a timely manner and was a pleasure to deal with. I love my new Jeep!! Thanks to Maurice and the team for a seamless purchase. Highly recommended :)

N.

Recently bought a jeep from Industry Motors and had some amazing service from Maurice and team. They went above and beyond to make sure i got everything i wanted out of my purchase. Everyone's been asking where i got my car from and I had to tell them to visit the guys at industry motors. They will definitely look after you and find you exactly what you're looking for. So a big thank you to everyone at Industry Motors. You guys are awesome!!

W.

Jason and the team found me the perfect vehicles for my needs and budget. Great service and real attention to detail. Plus Tai was fantastic and made the finance process easy and seamless. Thanks

H. L.

Most friendly and helpful people ever, so driving and great first impression of company. Couldn't have been more helpful, clearly knew exactly what they were doing. They were not worried about giving advice and opinions on the finance side of things. Everything about the Industry motors is great. I would HIGHLY suggest to go here if you are looking for a vehicle. Got the dream truck wanted. Easy 5 out of 5. Cheers to the team and Maurice.

A. M.

Thanks for the assistance in purchasing my new car. Industry motor group made it quick and painless. Would not hesitate to purchase here in the future. Went the extra mile to ensure I could drive away same day as I had come a considerable distance. Once again Thank-you !

C.

Very big thanks to Maurice and Jason for helping me with a car for me and my family gave me the best advice and provided for professional advice for everything I would certainly come back to them for a car, had no problems whatsoever with going through the process of getting my car. 10-10 great customer service.

H. C.

Great service from start to finish even though we kept the guys late until 5pm on Sunday afternoon!! They did everything that we asked without any hassle and despite our tight deadlines still had the car ready to drive away on time. After sales experience has been great too. Thanks for such a pleasant experience!

R.

Good sales team. We purchased a imported Mazda CX-5. The team were easy to work with and helped us without being too aggressive with sales pitch. Most impressive was the help Industry Motors gave us post sale with issues such as getting a second key ordered etc.

s. m.

As very recent migrants to NZ, the thought of buying a used car in an unfamiliar environment was pretty daunting to begin with, but Nelson Woodall was fantastic throughout. Patiently running us through the various manufacturer and model options for our budget, we settled for an unhurried test-drive on a couple of vehicles - (both of which we loved!). Then, professionally guiding us through the process, and never at once resorting to a hard sales pitch, we arrived at our final choice on a fantastic vehicle in great condition! A stress free experience from start to finish. Thank you Nelson! (...and he makes a great cup of tea too!!!)

B. S.

Thanks Deon for going above and beyond what I could have expected from a salesman. Outstanding communication, transparency and honesty. I purchased a used BMW so had my concerns but Deon went out of is way to make sure any issues were addressed . Couldn't have done a better job. Cars great, as was my experience!

D. M.

It has been a great experience buying my car through them, no pressure when visiting the yard and test drives etc. Very knowledgeable and helpful staff who have a passion for cars. There was a minor issue after purchase which they promptly helped resolved it for me. Great service and top quality cars.

K. G.

Recently purchased an 07 R32 Golf, the car was immaculately presented. The salesmen all had good knowledge of the vehicle which I appreciated as often salesmen act as if they have the required knowledge and say what they think you want to hear. The little things also made the difference, a couple of small carpark dents were quickly pointed out and fixed prior to purchase, I left with a full tank of gas and a 2 year mechanical warranty. Great service and a great car.

J.

Thank you to Nathan and team, he made the process of trading in my truck a breeze. Highly reccomended A+

J.

I recently purchased a WRX STi from Industry Motors and words can't even explain how happy I am. Being a foreigner, I never felt like I was treated differently. Craig, the Salesman who greeted me was being that nice old funny guy. And their Business Manager Maurice helped me a lot to get my finance sorted and all approved. Also got paint protection sorted faster for me. Loved everything! Congratulations team! If Google allowed me 10 stars I would've still tried to give you 11!!! Perfect service!!!

L. G.

Very happy with the service from Craig at Industry Motors. He answered all questions related to our purchase promptly and professionally, with a no-pressure attitude-(we live out of town). Most impressed with the high level of well presented vehicles offered for sale at Industry Motors. We felt we got a good, honest deal!

M. T.

I highly recommend any one to come and buy a vehicle from Industry Motors. I was able to purchase my dream van and still keep the repayments low thanks to the help of Maurice who ensured that my needs were met. Maurice saved me at least $5000, and the service was quick, easy and convenient. Leaving this place with a big smile on my face, has made my day.

B. W.

Thank you Nelson & Industry Motor Group for a friendly hassle free experience purchasing my new vehicle. Always a concern to be travelling from out of town to purchase a vehicle seen online but it was exactly as described. Awesome selection of vehicles presented to a very high standard. Would definitely recommend Industry Motors. Kind Regards, Owen

A.

Car was exactly as described and like the photos on Trademe. The sales team were very easy to deal with and negotiated down to a better price. When we showed up to the yard the car was all cleaned to an excellent standard. The paper work was a breeze. Overall one of the best car dealers I’ve have dealt with.

S. S.

I had my first experience with Industry Motors yesterday and it probably won't be my last. I was after a Touareg and the one I wanted wasn't on the yard at the time I wanted to view it. As I was coming from out of town, Craig co-ordinated to have the vehicle back for me to test drive. When I decided to purchase it the entire process took about 15 minutes and I was driving out the gate. They also organised someone to help me get my old vehicle to a family members house so I could enjoy my new vehicle straight away. Really appreciated it. Also love that they take care of the change of ownership which so many dealers don't. Little thing to do but brilliant to not have to do it yourself. Thanks Industry Motors

J. M.

Taylor and Craig were true professionals, wanted my business and nothing was a problem. Transaction was easy, and they arranged getting the extras on the vehicle I wanted ready for collection. Highly recommended, these two know their trade, great communicators and are easy to deal with, good honest blokes. Keep up the great service guys!

D.

Great service from Maurice, I will happily refer people here. It was a very busy day for their team, but yet your still acknowledged as a #1 customer and greeted with a smile, I felt comfortable and respected as i have been judged by other dealers, judged a book by its cover, but not here. I left with knowledge of all the ins and outs and on top of this Terrific service he gave me a full tank of gas, absolutely happy with Maurice and industry motors. Thank you.

L.

Great service from Neil. Very personable. Love the car and he made the trade easy [and not too painful!!] Both the guys went the extra mile to be friendly and helpful. Very encouraging, great sense of humour and answered our volume of questions. Would recommend dealing with Industry Motors.

J. T.

My partner and I have recently purchased a vehicle from here. We are in love with the vehicle. Industry motors made sure the vehicle was of standard for us to take home. They helped a lot with finance as well as sticking to their word. Would definitely recommend.

J. T.

My hubby l, daughter and I went to look for a new family car. Nothing was a problem for the team at Industry Motors. They called us back as promised the next day and gave us all available options for us. Their location was out of our way but due to the great telephone manner Nick had we went up to Penrose to look. The options of cars were great also. It was the only place we went to that had such a wide range of cars of great quality. We hope to shop with Industry Motors for our next car.

L. S.

Purchased a car off these guys today and it was so easy! Great service all round. They provided us with all the details we asked for. Definitely reccomend to anyone who is looking at purchasing a car from them! :)

S. N.

I recently bought a 2015 Toyota Hilux. Great customer service and advise from Maurice who is an excellent salesman and advisor. He did a great job and made the whole process hassle free and fast. I would recommend Maurice to my friends and family.

A. W.

These guys were really awesome and completely sorted us out with a BMW X3 - they were not pushy and were also great at helping us get some extra additional extras added to the car after we bought it. I could not recommend them enough and would definitely use them again. Maurice and Neil were super helpful and went well and truly beyond the call of duty! Thanks guys!

s. d.

A great car yard to buy from, honest about their vehicles and easy to deal with and customer service was exceptional. Very happy about the purchase big Thanks to Nelson and the team. Would buy from them again in the future

U.

Bought an Swift from Maurice he really knows how to work out best deals for you. He will put himself in your shoes and workout the best finance options. I am happy and satisfied with the service he offered not only this he can also offered mechanical warranty for 3 years, which added icing on cake. Would definitely recommend to all my friends.

C.

In July this year I purchased a Nissan Murano 3.5L from Industry Motors. The sales staff were helpful, relaxed and easy to deal with. I had a couple of issues with the car after the purchase date, that were dealt with and repaired to a satisfactory standard. Neil in particular was very obliging and quick to remedy the problems. One minor let down was that I was promised a full tank of petrol on purchase; however after a quick fill at the dealership while I waited, I was only given a half tank. Aside from that I am very happy with my purchase! Thanks.

k.

Bought a 300c v8 from these people. Given that I live from the manawatu it's hard as I haven't seen the car yet. Their business manager Maurice went abovr and beyond by calling me to ensure that I get a car that suits my preference and needs. Finance all sorted in minutes and they even gave us a full tank! The rest of the team are awesome! Very accomodating and would definitely recommend to my family and friends! Happy days!

M.

Cannot fault the service from the new Takanini branch. TJ was outstanding as well as That said once I got the car home there were a couple of minor issues that I discovered. These issues were only wear and tear things. I had to have tyres replaced, rims were not painted and had to be redone, windshield rubber seal was also perished. I do want to finish on a positive though: Service was awesome, fixed problems if any came up when I arrived, cars engine and everything mechanically is running and sounding perfect. Love the car thank you

S.

Industry Motors is awesome. Craig and Neil are superstar sales & service men that have a professional yet relaxed approach making the buyer feel comfortable. I would buy off them again. Everyone needs to buy cars from these guys.

J. M.

My wife and I had our eye on a car on the industry website for a couple of weeks and finally decided to head in and have a look. From the moment we arrived we were greeted by Maurice who was nothing but an awesome guy to deal with. He took the time to get the car prepped for us to test drive and then offered to help us in the financing of the car, added a brand new stereo and alarm system to the lot. Explained everything thing in thorough detail that we both understood. Most importantly we came away learning a thing or two from maurice that was never really explained to us in detail before. If your looking for a sweet ride and awesome customer service we highly recommend the gentlemen at industry motor group, you'll come away Knowing you weren't screwed around by another car dealer. Cheers Maurice and the crew!!

L.

Recently we purchased a Skoda Superb from the team at Industry Motors. We were very impressed by their level of service and the quality of cars they had in stock. Would certainly recommend them to others looking out for a new vehicle.

L. B.

We recently dealt with Industry Motors Takanini. From the day we inquired about a specific vehicle up to the day that we drove away from the dealership the service was nothing short of spectacular! We dealt with TJ and Tai, they went out of their way in assisting us with the buy and TJ is an absolute gem to the Industry Motors company. I will most certainly buy my next car(s) from them and will make sure to ask for, and deal with TJ. Keep up the good work and service, you guys are champs!

R. I.

Went to look at a car today. After a few questions we went back to the shore to pick up the car we intended to trade. The salesman, Craig, told us we didn't have to come back with any paperwork, which of course we found out later we did. After sitting around for about half an hour we were finally seen and Maurice ran us through the finance side of things. Some of the info we had been given from the sales ream was incorrect but it was sorted in the end. We ended up spending a few hours getting things sorted, which could have been avoided if we'd been given the correct information in the beginning. Happy with the car we purchased, but they promised us a full tank of gas and only filled it halfway. When we pulled them up on it they put a bit more in. 3/4 of a tank was as close to a full tank as we got. Not the best first impression.

K. S.

Its my first experience with industry motors to buy vehicle. Friendly and helpfull staff. Easy finance. Im really happy with my car. They treating customers really well. Trustfull staff. Nelson, craig and maurice and all other staff they treat really well. I whould like to deal with this compny again in future for another car 😊

s.

Excellent customer service from the team at industry motors from the finance guy (Maurice) to the sales team quick and easy to deal with also helped me with a new GPS Bluetooth touch screen unit definitely the best car dealership I have dealt with,will definitely use their services again in the future.

C.

Fantastic service from Craig. No-nonsense purchase of a vehicle traded in with them. Vehicle as described: with a couple of faults that they were open about - and at a killer price. Thanks so much guys, a great vehicle that has really suited our needs.

c. w.

What a lovely team!! They were all so friendly and accommodating, had very bad experience at a dealership before seeing them and couldn’t believe how wonderfull all the staff were especially after we told them how nasty the previous dealership was! Very affordable and great quality cars! Traveled from Tauranga to buy the car and was definitely worth it! Will buy again from them in the future and will recommend to everyone we know! A+++++

M. H.

Fast, efficient and effective! Buying a car can sometimes be a hassle, but the team and Industry Motors made it easy. I was particularly impressed at how a request to provide some accessories was handled - they were well priced and installed perfectly ...

S.

Bought a 2011 Hilux Nov 2015 Process to trade car in and swap was extremely easy especially as I am from out of town and was only in AKL for the day. 1 year on the truck is running well and I feel like I received great service and value.

J. B.

So i had been waiting for over a year to treat myself to a Golf GTI MK5, nothing ever played out during that period. Either the kms were too high or the condition was bad, until recently Industry Motors acquired one in mint condition. Was very apprehensive on going with the finance option since I had never done it before. Being new to NZ, I wasn't very familiar with any of the rules and regulations either. Maurice, came in the form of a good samaritan who convinced me to entrust the entire process to him, and to my good fortune he really came through with the best deal for me. The communication was prompt and delivery was just as promised. In fact he even managed to convince me that the car was so good, that I didn't even need to check or even see the car until after making the final deposit. Industry Motors, you guys have a gem of a person and an impeccable salesman in Maurice. If you guys out there would ever want to buy a car from industry motors, I highly recommend insisting on being served by Maurice. Thank You Maurice, for making my dream a reality

c.

Just a note of total appreciation to give 5 stars to Maurice and Nigel who assisted in the buying of our vehicle. They ensured that we were happy from the beginning of the process to pickup day. Everything was ready on time, the car had a full valet, guardex, little repairs we had requested were completed and there was even gas in the tank. Thanks guys, will see you when we buy our next car. Regards, Carol & Henry Reti.

N.

Just bought a Honda CRV from Craig at Industry Motors, we are very happy with the car, and Craig was great at answering all our questions and in arranging for all and any extras we wanted. We would recommend Industry Motors to anyone looking for a quality car and great friendly service. Thanks again to Craig

R. “. M. M.

Bought a Mazda Atenza 2008. Price was fair and about the same as a few other car yards I visited, I chose my car because it was in the best condition, colour and awesome brand new black mags! The guys were easy to speak with. I liked that all the cars there are of a high standard, no old jalopies! Robbie Megannety

R.

Very happy with our Escalade. Couldn't fault the service we got from Craig - thankyou! Also very impressed with how clean and tidy you keep the place. High recommend Industry Motors for your next vehicle purchase

B.

Great to deal with will use the again

J. E.

First Impressions of team at Industry Motors are really helpful and they know what they are talking about. Plus Mark makes great coffees as well, I have just Bought my CX-5 from them and the car is exactly what I was looking for. I will be telling my friends to go and see them.

a. m.

Bought our car from Neil a few months back. 1st Rate Service and great to deal with. Loving the car and they're happy to answer any questions we have. Will be back again when son needs a car.

J. &. R. H.

I had the pleasure of purchasing a vehicle through Industry motors, and I must say it truly was a pleasure. Craig and Neil are awesome blokes, they don't mind going out of their way to help you purchase your dream vehicle. I recommend Industry motors to everyone honestly, because they go out of their way to accessorise and fine tune your vehicle to just how you want it, and even more they hook you up with the best competitive repayments, warranties, refreshments and also send you home with a fresh WOF, Rego a full tank of gas. A true quality car dealer, which are very rare to find these days. Industry motors #No1, yours sincerely Jason Hale, proud owner of a new 2008 Toyota Hilux, with all the bells and whistles:)

C.

Quality cars, easy finance and very helpful team. I dealt with Glen who made everything very simple and quick. Brand new warrant was put on car and car is in mint condition.

S.

Excellent service. My vehicle that I booked for test drive was ready when I arrived as per the booking on their website. Quick and eas6 finance options very helpful even on a public holiday. Thanks to Nelson and Graeme.

C.

Received excellent customer service from Maurice while purchasing a Ford Explorer. Maurice was extremely patient and understanding. I am more than happy to refer industry motors and their team to others.

b. p.

Our experience with industry motors was great! Every question we had was answered clearly and in detail. We dealt with Maurice, and he was very friendly and accomodating. Very happy with our purchase! Would definitely come back again!

C. T.

I purchased my new car from the Takanini branch. Nathan was the salesman and T. J was the money man. I am very happy with the way they do Business and would buy another car off them.

T. “. G.

These guys are awesome!Craig's help was second to none!I'm down n the south island and had been looking for a nice Hilux for months..was nervous about buying something site unseen but Craig answered all my concerns and nothing was a problem. Great honest guy...I'd highly recommend for your next purchase...I am so happy w my new Hilux. ..is everything and more than what he'd said and shown me!thanks Craig! Tracy Green in Marlborough

S.

Maurice was attending to us when we were there. He do help us heaps and make the process of our new car as smooth sailing as possible. Will definitely recommend friends and relative if they need a car. Thanks Maurice & Industry Motors.

J. M.

Craig was most helpful and not pushy. He was friendly and guided us to several cars that met our requirements. We purchased an X3 BMW and are very happy with the purchase. Cheers John

A.

Awesome effort from the TJ and the team to sort out a surprise purchase for a loved one. Went out of their way to help and the process was the easiest I've had purchasing a new vehicle. Erzen was a pleasure to deal with and make a fantastic coffee so be sure to hit him up for one.

K.

Great team at Industry Motors, from the sales team to the service & parts team. All worked efficiently to ensure the vehicle was ready to be collected. Happy with the service I received and would happily deal with this company again.

d.

I highly recommend the team at Industry Motor Group, nothing was ever a problem and they went above and beyond to make sure I was happy, From the moment I got in contact with Maurice to the moment I left in my new vehicle, very genuine people who I can honestly say have your best interests at heart. If your in the market for a new vehicle look no further then Industry Motor Group.

A. O.

I strongly suggest Industry motors to all. From the beginning of enquiring about a vehicle I saw on auto trader the very friendly and helpful staff Maurice helped me right up to when I got the car I wanted. Thank you for making it possible for me to start all over again. Desperately need a car for me and my babies to get around and Industry motor staff especially Maurice made it possible. Thank you thank you 😊

s. R.

The business manager Maurice casado and sales rep Craig from the Penrose branch have given me such amazing service... from my online application to the service i recieved when i entered the building... These guys are friendly and super helpful... going out of their way to make my experience easier... (even offered me food) lol! My car is super awesome and was given to me in an immaculate condition!! Please try these guys out! They are really amazing!

R.

Great friendly service, good stock of vehicles and prices. Easiest purchase. I'd highly recommend industry motor group Maurice made the process very easy. I'll be back. Cheers guys

T.

Craig was fantastic to deal with. Made everything hassle free - from knowledge of the car we were purchasing down to finance. Thanks again. Very happy customers here!

J.

Excellent service. Maurice and Neil were very professional and careful about all the car details. I recommend them if you want to feel secure about your car investment.

L.

We came today and we were serviced by Maurice Casado, I was absolutely amazed by the great costumer service provided by him. We were driving around looking for a car at other car yards, but the service was poor. I recommend If your looking for a car make sure you go to Maurice he is the best. Thank you.

C.

We were very nervous walking in to buy our first car and although we felt a little pressure at the start, meeting the lovely Business Manager made us feel right at ease. Great to be walked through the process with an ice cold beer and a good laugh!

C.

I recently bought a Toyota Aurion Sportivo Industry Motors. I dealt with Neil, I found him very professional and great service. There are good quality cars with competitive rates. Highly recommended.

T.

Very helpful people 🙂 My daughter brought a car with them and they were very helpful and pleasant to deal with. Thank you

D.

Highly recommend These Guys!!! Was able to get the truck ive wanted for a very long time at such a great low price. Big ups to Maurice ,top guy to deal with. Would definitely be back in the near future. Love my Ranger!

L.

Came in purchased a Dodge journey off Craig. Great service and provided a fast and hassle free finance option. Threw in petrol on top Reccommend to all

D.

They got me a great vehicle, and really helped me out by going the extra mile to find me a new spare and tool set. Thanks Neil and Craig, you put in the effort to make a happy customer!

B.

Just bought my X5 from the guys at Industry Motors, and would not hesitate to buy from them again. Professional, courteous, easy to deal with. Thanks Neil, Maurice and team!

T.

Really good these Guys!! Maurice helped me from the time I walked in. now I got my ride. I had some request too!! and they managed to do it for me.. Now I have my ride. No doubt ill come back here in the future if I ever need another CAR..

D.

Excellent service. Great people easy to deal with. Didn't bug me as some other car salesmen do and were happy to help when asked. Thanks for the great deal.

J.

Erzen at Takanini was an awesome help. Knowledgeable, not to pushy and was willing to give us everything we asked for in such a short timeframe. Came away with a great car at a great price. Happy to recommemd

s.

We recently bought BMW X3 from Penrose store. We spoke to Craig who was very cooperative and very helpful. Really liked the service we have received and will promote to family and friends.

J. F.

Great service and a really nice buying experience. Very flexible on the sale approach and duration. Love our new Ford Tourneo - thanks guys!

M.

Purchased a vehicle recently through Craig Mercer, who we found to be professional, and extremely helpful. Wouldn't hesitate in using him again. Thoroughly pleased with our purchase. Thanks Craig

H.

Currently working with Maurice to purchase a Nissan navara. Living in the Wairarapa he's made everything easy even working in his own time so that I could have someone view the truck when it suited. Truck needed a hard top, he got that sorted and hes made the cost work out to be affordable for me. Thanks alot can't wait for pick up on Friday.

D.

Very pleased with my purchase. Bought a Van via internet pictures and also discussing withTaylor who confirmed it was tidy. It was easy to add extras such as aftermarket wheels,Tints, and GPS and this was all completed before I flew from Christchurch to collect. Finance was all arranged in house,very easy. Thanks Dan Gerraty

M. A.

Good as Gold .... services : ) from the start Maurice the man who took my inquiry about a vehicle I was interested in gave me nothing but bliss. .. I got my vehicle with Good as Gold service and being down in the south ilands westcoast , it was delivered in a breeze .. glad I got the glaze polished jod on vehicle .. came up a treat .. All the best you guys hope yha can win the super rugby this year ... To good. Regards A happy Crusader s Supporter..

J.

The guys were fantastic to deal with extremely helpful and professional. This is the best experience I have had when buying a car. Thanks for all your efforts. Cheers Jamie

S.

Awesome service!! Deon the sales rep was extremely helpful and made buying a car hassle free. Would definitely recommend using industry motors.

K.

Very happy with the standard of the vehicle and although I caught them on two very busy days Deon the salesman did his best to get my car ready in good time. Thanks guys.

C.

Hello Taylor, I picked the Ford Ranger up last Friday and am really enjoying it. A vast improvement on the other ute. You Guys were very helpful with everything,. Thanks, and I have already recommended you to other people. Cheers, Chris Mitchell.

j.

I'm SO happy to be driving away in my new ford focus, absolutely love it. Service was great, they are very friendly at industry and professional as well. Happy days

I.

We have just purchased a Triton from the awesome team at Industry motors, Maurice was very helpful and and great to deal with, this in fact is the second car we have purchased from these guys and we will be recommending Industry Motors to our friends and family

J.

We bought a 2012 Touareg V8 from Industry motors from Craig, he was genuine, commercial and we did the deal in 10 minutes without any mucking about, hard sell or other usual bother. This is the second vehicle we have purchased and we will be going back for a third. Possibly the most straight up sales guys I have ever dealt with.

n.

Very happy with the outcome and the speed of the process put in place. Very good customer service that made me and my felow brother feel comfortable in there presence. Everything they explain was specific and to the point. I would reccomend coming here for a vehicle of your choosing.

M.

Amazing customer service!!! Maurice was a great help in sorting out our finance and Deon did an amazing job in helping find my car . All in all amazing job guys!!!

B.

Staff were very helpful, especially when going for insurance the man was absolutely lovely and very knowledgeable. The team got everything organised for us and on the road ready for us for the drive home. Happy with the service would recommend 😊

a.

Thanks to Ben and the team at industry motors for making the purchase of my new truck so easy from out of town. I'm stoked and will be back again when it's time to upgrade. Adam,Toyota Hilux 4x4.

T.

I would like to thank Industry motors Craig and his team, great response from the first time I got in contact till the time I drove my new wagon out the door. Craig was an excellent sales man and was never pushing us to buy the wagon can't recommend you guys enough.

H.

Maurice and the whole team were absolutely fantastic. They made the whole experience easy and enjoyable. They were accommodating towards our young children as well. Definetly recommend this car yard.

y.

Craig was great to deal with! Could not fault the service at all!! Extremely happy with the with everything - will be buying from industry motors when I next purchase.. Super happy customer..

U.

Brought a car from Motor Industry. Didn't take long at all... easy to apply for great and friendly service communication was the main key... Well done Maurice Purchase a Black Atenza

J.

I and my partner just bought a car from TJ! Awesome customer service! Tai was great also! We wern't lucky enough to get free doughnuts though. Hehe

D.

A great team, have been wanting to do business with them for ages. Craig, Mark and Maurice have been awesome to deal with and would recommend any one to deal with Industry Motors

C.

Good service, seem honest. Scratched the wheel when they went to fill it up with petrol and they promised to fix this for us within the next month. Really happy with the car, would use them again.

d.

Maurice was a huge help for me today. He helped me get through the process quick and easy. I was happy with the service that was provided for me today

C.

Great service. The vehicle we bought is in great condition. We haven't had any problems. Would definitely recommend.

D.

I have just bought a car through these guys. Engaging team with good service and knowledge of the vehicles. Thanks for your good work Tristan Young.

N.

A Big Thank you to Craig and Taylor! Craig made the sale very easy and the service received from him was excellent. Appreciate all your help guys! Will certainly recommend your great service and business to everyone.

A.

I just wanted to tell you guys @ Industry cars Penrose, thank you, you guys were great. Pleasant experience. Thanks to Simon & Mike, with their amiable personalities, created a warm friendly environment.

O.

I have been impressed dealing with the yard manager Elliot. He resolved an issue promptly, professionally and with integrity. Highly recommended.

T.

It was cool, would recommend these guys cause theyre very reliable in what they do. Everything was explained in detail but they were still fast. Maurice was very friendly. Great work guys! Well recommended!

v.

Thanks to the guys at industry motors for my car The Holden clubsport .Thanks to Tai who kept me up to date on the car and good communication skills.And a Big thanks goes out to TJ who did a mean Hustle for me in getting the car on finance mean job guys.

M.

My dream car Best Buy Best price Best service Thanks Mo for your extra special help and manager Maurice for convincing me to buy mechanical insurance giving me peace of mind Cheers team! Marino 😀

A.

Great place to buy a car. They were busy but we were handled well by the staff. They made it easy for us to buy a car.

A.

Cannot fault the service from the Penrose branch. It took my husband and I a while to decide on what we wanted and the sales rep was so helpful, answering all our questions and giving us time to ourselves to talk it all through. Felt no pressure at all! Thanks !

S.

Maurice Casanova at industry motors has been great help with geting me in to the car I want i live out of town it was quick and easy they have also given me a full tank of gas. Thanks Maurice

M.

Picked up new car from these blokes. Friendly team Some nice motor cars down here. Recommended you take a look.

m.

Bought my car at Penrose branch. Josh was awesome to deal with. Both Josh and Maurice were helpful. Cheers guys!

T.

Excellent customer service! Very informed sales team. We enjoyed our purchasing experience with Industry Motors!

J.

My name is Wian Barnard, I recently bought a Foton Tunland through Craig, his services was very good and overall I am very happy with Industry Motors.

A.

Very friendly staff, prompt and efficient to answer whatever questions. Hassle-free transaction and we had our wanted car out in no time :)

D.

10/10 best customer service I’ve ever come across in any company/store ! Made our car shopping hassle free and super easy and quick ! Thanks all !

H.

Very nice deal with industry motors Hepas thanks to Nelson and Graeme they just help alot We just love our new Hummer awesome deal Very nice customer service Highly recommended.....................

Z.

We brought a car from Craig in May & it was a fabulous experience. Love our car. Still going great! Thanks guys

J.

Thank you Maurice Casado for all the hard work getting my deal across the line The full experience at Industry motors with buying my car has been excellent

A.

Good customer service. They know their stuff when it comes to cars. Great cars and a wide range for all types of drivers.

S.

Maurice was great he helped me out with everything, finance paper work, everything was quick and easy , explained everything so I understood , very polite not just Maurice but all the staff aswell , I did not meet the owner of this company but I was told he was the one outside cleaning the grounds to me he seem very humble for a boss cool group of people :):) and also a great buy...

L.

After buying our car we found out the car had a few issues the guys were really helpful in getting the problem fixed and always got me loan car to use while car was at mechanics it took 2 trips and 5 days in total to fix the problem but our car is running like a dream now.

Z.

We found the experience great because we got to Auckland and the where all ready for us the van was sitting outside waiting to go for a test drive. Papers didn't take long to sign and off we went

A.

Craig made purchasing a car easy as.. Stoked with the professional service, and extremely happy with the purchase.. Keep it up guys!

I.

Bought a BMW X3 through Taylor. Smooth sale, with some bonuses included. Highly recommended!

T.

Craig was very helpful and friendly, end result I got a vehicle I am very happy with at a fair trade. Would deal again.

A.

Im very happy wirh the help and savings that Maurice gave me today.. Maurice went aboveand beyond to get me everyrhing I asked for ie a new stereo, tow bar etc.. He also saved me alot on interest as I was looking at getting a cash loan through a loan company which wouldve cost me an extra $10000 however financing through these guys saved me $5000.. Industry motors are awesome and really look after you as a customer.Ill definately return here in the future!!

c.

They sold us a dodge journey and it broke down after 2 and half days .

P.

Good service, good cars and good after sales. I thoroughly recommend these guys for your next car purchase.

C.

Fast and easy. Good offer for my trade in vehicle. Was driving out the door in my new vehicle shortly after that.

K.

Purchased our vehicle in Feb, had a couple of hiccups but these were resolved efficiency by the team at industry motors even though we were 5hrs away. Thanks guys!

M.

Great professional and friendly service. Good quality cars. Indoor showroom makes a pleasant experience.

P.

I was in here a couple of weeks ago and took a car for a test drive. While I didn't end up buying it, I was impressed with the professionalism of the staff who were very helpful and not pushy at all.

p.

Great service overall, definitely recommended.

R.

Great service and the cars were all groomed to a good standard compared to a lot of yards we went around. Good job guys!

S.

Craig and the boys really looked after me today at Industry Motors great price and great service. Thanks very much. Steve

A.

Excellent service and friendly staff that made it real easy to buy a car. Recommend 100%

m.

Maurice Casado was so outstanding to help us buy a car off you guys he is the best guy to deal with so thanks heaps :-)

L.

Brilliant customer service! Were immediately taken care of, and our needs were catered for 100%... Went out of their way to find us something to suit our needs.. Would highly recommend visiting the Penrose branch if you need assistance!

w.

Thanks for the help was a experience dealing with u maurice casado. We didn't no anything about finance he held us A lot and excellent customer services

C.

Bought the 2010 ford and served by Craig. Fast friendly and efficient to deal with. Thanks a bunch Craig

K.

Maurice and Jason were awesome to deal with Husband is super happy with his purchase

A.

people working there are very kind and helpful ,the service is good and very friendly too .i'm working with nelson to get me my dream mazda car :D

T.

Awesome service today with Maurice Casado, highly recommend their service and vehicles really happy with my purchase👏🏾👏🏾👏🏾

A.

Fantastic company to deal with having purchased many cars over my lifetime 'Tis would be the best experience I have had I will buy again from Taylor

S.

Great staff Friendly and very capable

H.

Maurice and the team made so it easy for me to buy and finance my 1st car. Thankyou guys so much for all your help 😁😁

V.

Good experience buying from the guys here, great customer service from Deon and Josh, they have both been great to deal with.

C.

Industry motors has been outstanding Maurice was fantastic to deal with and very nice cx5 thanks

D.

Great Team in Penrose ! so ez to deal with, couldnt ask for anymore ! Finance was made a breeze by Maurice Casado, Great guy Cheers Mate

M.

Awesome sales Nathan , fast deal and look after as well , definitely recommended, Evo awesome

R.

From the moment I walked in, was well looked after. Fast and efficient service with no hassles. Thanks to the team at industry motors

K.

These guys are awesome great team to deal with this is my second car from Industy motors.

S.

This place has a wide variety of cars, the staff is also well skilled. It was satisfactory to deal with’em.

R.

awesome service from the team at industry motors thanks guys will definitely recommend anyone wanting a vehicle to go here first

A.

Great sevice fast and straight forward no hidden cost all was explained all in full detail will buy next car from them

V.

Nice car and hassle free car buying experience, thanks for Lee and Maurice.

G.

Good selection of vehicles . Excellent service 👏 👍

C.

Great staff very easy to deal with and go out of their way to make sure you very exactly the car you're after

S. C.

Great dealership. Very helpful and knowledgable, will be buying from here again

C.

Great service. They were great with everything. Everything was quick and easy, which is important for me as I am from the South Island

T.

Very pleasant good service highly suggest having a look if searching for a new car

w.

Accommodating and friendly staff, fast and easy finance processing, highly recommended to all.

R.

Penrose branch simon helped alot great service and a very good deal on hiace ,

M.

Great range of cars and easy to deal with. Happy with the Subaru!

A.

Great showroom, with lots of cars to view and the staff were really helpful.

S.

Great experience even just viewing no pressure to buy just take your time and enjoy the cars

J.

great dealer for someone that was from out of town, made it easy no drama. highly recommend

T.

I dealt with Craig from Industry Motors. Craig was very helpful and everything went very smoothly.

L.

guys were really friendly and awesome to deal with ... went the extra mile and would deal with them again

K.

Friendly, honest team made for a comfortable experience whilst car shopping!!

M.

Really great staff and service. Not at all dodgy and no high pressure sales tactics. Would visit again.

W.

I found the sales people friendly , helpful, with good product knowledge and most important, not pushy. Thanks

L.

Great service, approachable and friendly team and awesome range of vehicles

S.

Great selection of quality preloved cars

L.

Good service. Nice collection of serviceable used cars

V.

Great company to deal with. Ask for Craig he is pretty switched on.

R. T.

Hassle free, fast and friendly service, exactly what their website states. Love the ute, cheers lads

P.

Great team and made sale very easy. thanks

K.

Helped with the financing, maurice was very helpful. Thanks guys.

T.

Thank you. Awesome guys at Takanini branch. Thanks Nathan for going that extra mile.

C.

Good service. Friendly team. Not pushy. Willing to listen to requests

J.

Friendly team, and very helpful!! Thanks for the new car!

N.

quick and painless, very hassle free craig very easy to deal with

d.

Good bunch of people really helpful. Help with anything you need would recommend them!!

H.

Maurice is the man highly recommend industry motors

M.

Excellent service, very helpful, specially Ryan and Maurice!

K.

Great company to deal with very happy with everything

P.

Easy to deal with good humor in transactions.

R.

Friendly staff, tidy place.

E.

Reliable and friendly staff

S.

Easy to find. Great customer service.

H.

Good selection of vehicle's

A.

Great Team. Lots of Cars

A.

Great experience. Thanks Nelson !

V.

Highly recommend Industry Motors!

D.

Nice vehicles...terrible aervice

A.

Excellent service highly recommended

E.

Friendly team and great service 👌

G.

Good service and very welcoming

S.

Nice place cheap cars

P.

Great group of guys!

D.

Awesome people

M.

Good service

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