Reviews of Mercedes-Benz Botany. (Car Dealer) in Auckland (Auckland).
Mercedes-Benz Botany
279 Ti Rakau Drive, East Tāmaki, Auckland 2013, New Zealand
Description
Information of Mercedes-Benz Botany, Car dealer in Auckland (Auckland)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
Map
Open hours of Mercedes-Benz Botany
Sunday
10am–4pm
Monday
8am–6pm
Tuesday
8am–6pm
Wednesday
8am–6pm
Thursday
8am–6pm
Friday
8am–6pm
Saturday
9am–5pm
Popular times
Sunday
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Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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Reviews of Mercedes-Benz Botany
F.I look forward to when my car needs a service as the atmosphere is incredible. The service advisor Don is hilarious, sometimes he gets a a bit weird with his jokes but other than that I love the coffees and impeccable service standard of this dealership.
J.Awesome service from the team here. Recently got my vehicle sorted with MB Botany, and I was very pleased with customer service. Usually get parts from here as well and have experienced the same attention to detail. Love the showroom! Well done to the Armstrong group for delivering a great new place to botany!
R.The service staff are second to none. The use of a loan car, a clean almost new one and then to get your own car back after a full service after being cleaned inside and out. Perfect. Full itemised list of work carried out and possible future work takes away all worry. Keep it up guys.
S.The staff is friendly and helpful , they fix my car in very low price .Best surprise for me they Clean my car as well. Thank you for your service
C.Good to have a open plan service department. Can see the technicians working on the cars. Dave who worked on my car was particularly. I don't trust just anyone with my car but Dave's workmanship and car for the car was pristine. Thanks Dave.
S.Awesome service from the sales and finance team. They convinced us 100% and they even offered by us to drive the car home to check if it fits in our garage. I'm sure to go back and get the car. A special shout out to Bin in the sales team.
B.Booked vehicle for wheel alignment for my GLE 400 d 4MATIC ，complete the job on time !
Best organise ! Best service !
K.I've been in here in here twice for some specific work on my W211 within 2 years. Got my car out of the workshop just today. The service and people are just amazing. Super consistent with their service. This branch hands down reminds me why Mercedes Benz is the best. Thank you.
D.Excellent service. B Service came in cheaper than the quoted price. Received the car back cleaner than ive ever seen it. Brilliant, can't recommend more.
A.This place is amazing! Nicest people and best service! And of course, love the works of art!
Here's the all new Mercedes-Benz S Class 2021
J.Newly opened clean tidy showroom. Stylish
a.The MBB team always go above and beyond to help, and to deliver dreams in driveways.
W.Great communication and excellent service.
D.Excellent service. B Service came in cheaper than the quoted price. Received the car back cleaner than ive ever seen it. Brilliant, can't recommend more.
C.Great service from this dealer, vehicle was done on time and was clean on pick up. The final price was a bit lower as initially quoted. Steve was very friendly and helpful and answered all of my questions. Would recommend anybody to take their vehicles to Mercedes-Benz Botany.
T.Everyone in there are all super friendly. Highly recommend
M.Nice new dealership! Friendly team who helped me source some new parts for my car. Reception was really friendly and they had some fantastic new cars there... Better than Coutt's where no one seems to care unless you've got a suit on and the stink of cash.
Definitely will visit when looking for a new car or future parts!
-- 2018 --
Took my E Class there for a air con issue, fixed same-day, absolute best service from ANY business I have ever dealt with (and this is a CAR dealer - most car dealers only care about your wallet) - cleaned my car inside & out, gave me a brand-new B180 loan car - totally worth it, reasonable cost for work done too. Best customer service, literally EVERY person greets you. Will buy my next Benz from here soon!
P.My partner and I recently purchased our new car from Mercedes Benz Botany, impeccable customer service. From the moment we walked through the door to the time we drove out of the dealership we were extremely well looked after. Thank you to Georgie and Michelle for all your help and making the process so seamless and fun! If you are after not only a luxury car but luxury customer service Mercedes Benz Botany is the place to purchase from. Thanks again team :)
A.This place is amazing! Nicest people and best service! And of course, love the works of art! …
C.Eric and Adam were absolutely wonderful to deal with. They made the purchase of my new car effortless and really fun. I highly recommend the new Botany branch. They have a HUGE selection of MBs in their show room and really know their stuff about each model. I can't wait to come in again! Thanks Team!! C
D.Went out of their way to make up for initial poor impression (probably because so many tyre kickers call that it can be hard to identify a genuine buyer - fair enough, but one hopes that every potential customer is treated like one). Made proper good with a bottle of pop on purchase. Clean, tidy floor and workshop staffed by professional people. Thanks.
a.The MBB team always go above and beyond to help, and to deliver dreams in driveways.
V.Had such a wonderful experience here. Wasn't sure exactly what I was looking for, but got amazing advice from Taufeeq. He makes you feel so welcome and takes the time to understand your needs and will customize offers specifically for you. Didn't feel like we were being sold to at all, it was like a consultation with someone who really knows their stuff and genuinely cares.
Ended up going in a total of three times, and each time I was welcomed so warmly and offered a (great!) coffee. Definitely hope to be back soon!
T.Taufeeq Makani was one of the best. the whole team was awesome. and very helpful. I was well looked after also changed my mind from another competitor brand to Mercedes Benz, also will stick to Botany branch. love the service they provide. would definitely change my next new car with you guys
S.Great experience , they went beyond the call of duty to find the right car and specs to meet our requirements , in particular the sales consultant Taufeeq Makani done everything in his power to make the deal happens , other Mercedes Benz dealers did not even follow with a single call after we have visited their showroom , Mercedes Benz Botany is different they made us welcome from our first visit , great bunch of people and will always go back and would recommend them to anyone looking for a great service.
Thanks Guys
x.Got my very first merc and tafueeq was very patient and made the purchase very positive. He was not pushy like a few other people i have come across when buying a new car.. the best part was he even managed to oraganise the car for us three weeks before the ETA.. couldn't have asked for a better service / experience. Wish you all the best mate.. 😀
L.Steve is amazing. Very customer focused.
G.Noticable improvement from our last visit, staff came out greeted us offered drink and help... well done guys on your much improved service
P.I just recently bought a BMW 320i from this dealer, the process was really convinient and straight forward. I would especially like to thank Thane Murray and Petra Morley for helping me through the process and keeping me informed at all times. Really appreciate it.
S.Merry Christmas and marvellous new year to all staffs and services department at botany Mercedes 🌹❤️ I’m very very happy with Mercedes botany services the technician who have worked on my Mercedes GL420 with registration MISHRA
Very happy with the service advisor mr DON 👍
During COVID 19 ,, his patience and communications
Kept me updated,, it took almost 5 months to get my
SUV back with everything fixed and his liaisons with autosure warranty🎈arrangements of parts from Germany and Singapore 😁
🌹🙏 marvellous services DON and the Technician Group 🙏stay blessed 👍
Very happy customer
Sunil k Mishra 🌹🌹🌹
J.The effort that Hayden has gone to to ensure that my experience of purchasing a new car from him was enjoyable, easy and fun. This has been really appreciated!
Hayden and his colleagues have all been welcoming, barista coffee much enjoyed. The personalised after service care we have received has just added 5* to the whole experience.
Many thanks Judith.
A.I ordered a specific colour car from Mercedes- Bens Boatny. Normally the waiting time is about 3 months. But I received the car only after few weeks. They transferred another car form South Island for me. I am glad to get car so early. Mr. Taufeeq Makani also sent me a big beautiful bouquet and offer free monthly car wash. Excellent service! Thanks, Taufeeq.
A.The service @ MB Botany is awesome i would recomend anyone this Dealer and i will be buying all my cars from here on in with this Crowd .
Shout out to Bin Xu sales staff member top Man ! He deserves a Review ! :)
L.Visited service department, pleasant experience. Beautiful showroom and extremely clean and tidy. I appreciate it when businesses go the extra mile to present perfection and that showroom is just that. Service/parts guys are helpful and friendly.
a.We walked into Mercedes Benz Botany one Sunday afternoon to check out their service as previously had a very bad experience at Coutt's Newmarket.
We were greeted by Taufeeq Malani who was just amazing as a salesperson.
He was very friendly and knowledgeable. We ended up buying 4 cars from him in the weeks to follow. Daniel the manager was also very helpful.
I have other friends who are looking to buy a Merc. Will definitely refer them to Taufeeq. What an amazing Salesperson manager and in fact all the staff at Botany are just amazing.Will never go anywhere else for a Merc.
A.Fantastic new Mercedes dealership in Auckland. Taufeeq helped us right from start to finish when we brought our new car here and no doubt we will be back when we are ready for an upgrade! Taufeeq and the team went an extra mile to ensure our transaction was as smooth as possible. Good luck team!
N.I love my Mercedes A Class and the team at Botany were great to deal with. The complimentary car grooming they offer customers is a fantastic bonus.
R.I would Like to thank Pierre and his service team for all their effort to help fix my car and get it back on the road asap after some unforeseen issues . They kept me informed and did all they could to help .
Thank you so much
J.Newly opened clean tidy showroom. Stylish
B.Excellent experience with MB botany. Lovely Chinese sales lady, Krystal or Christine? Immediately know what I need and explain all details carefully and professionally. Will definitely come again.
T.I sincerely thank Mercedes -Botany team for their support. The level of service provided is at very high standard. I recommend Mercedes Botany without any hesitations.
M.What is up with Auckland Mercedes dealers arrogant attitude (some kind of Mercedes fewer spreading from dealer to dealer)? First New Market dealer now this Botany dealer with the same customer approach :-/ Really puts me off buying a merc. now, even though it was my primary choice
B.Best Mercedes Benz dealership in Auckland. The service team are outstanding.
W.Great communication and excellent service.
a.A massive thank you to anna marie and Peirre nd the whole team at MB botany..great customer service and more than happy to help out. Keep up the good work.cheers.
J.Had my car serviced at Botany MB last week and what a wonderful experience , took the time to listen to my concerns and showed a REAL interest in getting them resolved thank you all
l.finally I met branch manager Ben, he is really good, and also sales Lee, he is really helpful as well. high recommend.
S.Best experience so far trying to buy a car, haven't bought yet however will definitely but it from them soon
T.Everyone in there are all super friendly. Highly recommend
r.Doing gud but dont show attitude ... great outside displays .... but park ur ferrari outside and the yellow mercedes on the right side corner it will be sold in one week
V.Amazing experience purchasing a new car Brodie was extremely helpful
M.wonderful experience with your staff Crystal, quite nice car and good introduction for my parent who can not speak English. appreciate
G.Excellent range of vehicles on display. Friendly professional staff who know their stuff.
r.Best customer service and on the receptionist make excellent coffee in Auckland.
R.Seemed unsure at first as I was dropping a car off for someone else but once they sorted that out everything was great and car ready when they said it would be
L.Been having a bit of misunderstanding going on however super efficient at fixing such issue. Highly recommended
J.nice
D.One of the best dealerships I have ever been to.
W.Very happy to be loyal Pin customers. Good service
E.Staff past me no one asked if I required assistance 😞
M.Thank you for a very professional and friendly experience.
M.Nice, new showroom. Friendly helpful service.
T.They looked after me and my car well
D.Great people fabulous looking dealership
s.Great team, really enjoy my Mercedes!
z.Good place and good service and good quality
j.was on a fashion shows....
D.Freecar wash for benz owners
R.Everything u need at fair prices
M.Fabulous people fabulous cars!
J.Friendly people and good efficient service
E.Very nice
J.Perfect service. Zero faults.
S.Friendly Staff nice location
E.Nice showroom.
R.Biggest merc dealership
D.Fantastic customer service
F.Excellent service.
A.Nice friendly staff
A.Good as always
M.Great service
E.Great service
A.Excellent service
K.Friendly staff.
M.best services
C.(Translated) Service is not bad
(Original)
服務還不錯
D.(Translated) Rich people go, I should not go
(Original)
有錢人去的，我不應該去
張.(Translated) excellent service
(Original)
服務很好
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G.Contact
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