Reviews of Z Motors. (Car Dealer) in Auckland (Auckland).

Z Motors

294 Reviews

149 Comments

Car dealer

Car dealer

107 Wairau Road, Wairau Valley, Auckland 0627, New Zealand

Description

Information of Z Motors, Car dealer in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of Z Motors

Reviews of Z Motors

U. M.

Z motors is the best car dealer I’ve ever worked with. The remarkable customer service had me applauding through out the entire process. Such customer driven people are what we need in this world. They were very patient and went way out of their way to make ends meet. I’m very glad I decided to go with Z motors. Thanks to Jacky and John for their amazing service and hope to see you soon for my next purchase. Cheers!!!

D. k.

Awesome staff member, Jacky being kind and nice without any pressure given for sale. Thank you very much mate. Z Motors offers a great deal of price indeed and has heaps of great cars to buy. Comfortable atmosphere and definitely recommend this place to people. :)

H. F.

Jacky Shih is an asset to the company. He provided exceptional customer service and had amazing knowledge about all the cars. I definitely recommend ZMotors to everyone. All the best to the team at ZMotors!

R. V. G.

Execellent service I have to say.. A big shout out for Jacky and John for their entire support and service throughout.Our happiness of buying our dream vehicle was doubled after seeing these beautiful people.First time when I entered Z motors I was frankly not having any idea to buy a car but the way these two people presented their available options to me totally changed my mind within fraction of time. Highly recommend. Thank you Jacky & John.

S. A.

These guys are champions of customer service and integrity . Honestly , I would recommend all my family and friends even anyone I barely know to buy cars from them . They’re quite competitive in pricing . But even if I have to pay a few hundred bucks more for integrity , I am happy to do that and give business to them for their honesty and unparalleled service.

S.

Just want to take this time to give you my feedback with my experience at the Zee Motors.I would recommend everyone go here if you want a Toyota and any other car, no pressure salesmen who would go above to help you buy and get your car.A real person answers your phone call and they offer complimentary cold beverage on a hot day while you wait for the paper work to be completed.Also they called after 2 to 3 weeks of my purchase, to check up if all going well. Look for Jacky if you do go here very welcoming and just great customer service knowledgeable and also John the mechanic guy is also there with him if you have any other questions.Thank you.

K. J.

My son bought his first car. We met yhe owner of the business. Well explained, kind and experienced. Nice car wigh good price. Definitely visit him again.

E.

Jacky has been extremely helpful throughout the whole purchasing process. His knowledge and expertise offered peace of mind to a customer like me who is buying a car from a dealership for the first time. A hassle-free and pleasing experience - Highly recommended!

J. M.

It was good service. Jacky was nice and trustful. When they promise, they do on time without failure. Also cars in there have good conditions.

Q. C.

Fantastic car dealer, Jacky and John. Very honest, patient, helpful. Definitely, these guys are customer focused and friendly. No pressure, assists you from drive in to drive off. Their cars, low mileages, good quality, very neat. Definitely a highly recommend place. Love our new purchased car.

A. S.

Shout out to Jacky for being a legend and for great customer service. They have a wide variety of vehicles available. Thank you for a wonderful experience Jacky.

B. O.

I recently purchased my dream car from the team at Z motors, they were very helpful and welcoming. I only had 1 minor issue with the car but Jacky was very quick to resolve the issue and more than happy to do it! I left very happy and would definitely come back to these guys for my next purchase!

M. W.

Jacky is a lovely bloke. No pressure and very honest and knowledgeable and provide excellent service.The cars are very well presented and high grade- so no rubbish.They stood by their 3 month warranty without hesitation. I would recommend them to car buyers. A very positive experience

B. b.

I am very much impressed with the customer service from the zmotors crew. Specially i appreciate Jacky, who looked after me helping and sorting out the car i want. "After sales"service is as excellent as the first time you step in. Very professional, polite and ethical crews , never let you down, treat you as family. Definitely a thumbs up 👍🤘..highly recommended. Please don't miss out this yard. Cheers

M. H.

From start to finish, my experience at Z Motors has been excellent. I have a great car at a good price and I am extremely happy with the whole experience. Jacky is a star. He is attentive without being overbearing and he went beyond the call of duty in helping arrange the fitting of a tow bar to the car. A genuinely good guy. I highly recommend Z Motors if you are looking for a vehicle.

J.

The best dealership we have been to. The cars we looked at were to an excellent standard. We are very very picky with our vehicles, after being so impressed with quality of cars here we couldn't make up our minds over two vehicles. Jacky was amazing to deal with and so helpful. We drove all over Auckland as we live in Tuakau, looking at cars and and returned here to buy a Toyota Vanguard. Would highly recomend you visit these guys first! A++

W. H.

We had a very good experience at Z motors. When we arrived at the premises we were greeted by Jacky who was not pushy or over the top. He was extremely pleasant and was always smiling. He answered every question of ours whether it was via text , email or phone. He was also very thorough in his feedback with regards to our deal. We can clearly say that Jacky was a great support in our purchase. Our fiery red polo that he sold us is fantastic just by the way. We love it . Thanks a lot 👍.

T.

I bought my suzuki swift at Z Motors, I am 100% happy with that. Jacky is a lovely dealer, and I will absolutely recommend him to everyone. Thank you Z motors!👍

I. B.

Thank you, Jackie and John, for the excellent customer service you provided us this month. Buying a car could be exciting and stressful at the same time... We are highly pleased with the professional way you helped us in every step of this process, keeping our stress levels at a minimum. You were knowledgeable, patient and courteous. We would not hesitate to do business with you in the future and would recommend you to our colleagues and friends. Thank you!

m. e.

Awesome customer service. Will definitely be back to purchase another vehicle. Thank you Jacky for being very patient, extremely attentive and going beyond for us. My sister loves her Honda Inspire. You are a gem. Hear from you again later on in the year to purchase another vehicle.

A. P.

First class treatment all the way through the purchase process. The sales st6are super friendly, helpful and always go to extra mile to make you very happy. The service staff are incredible. Thank you for such a pleasant buying experience. 😊

S. M.

I went to Z Motors based on their awesome reviews and they certainly lived up to those reviews. I dealt mostly with Jacky but both Jacky and John were great to deal with. Jacky was attentive and patient and I never felt pressured to make a decision. Their cars are reasonably priced too. I would definitely recommend Z Motors.

L. O.

I had the pleasure of dealing with Jacky from the Z Motors team, he was so helpful and more than happy to share his wealth of information with me. Well priced, top quality cars

S. F.

Absolutely amazing service at Z Motors. We needed a family SUV. We bought a Toyota vanguard, amazing condition. Jacky and his team were so polite. We are so happy and thankful for the great service. Will definitely be telling all our family and friends about these guys. We will be back when we need another car.

K. W.

Great professional service from Jacky. Highly recommended. I love my car!

G. S. C.

We recently bought our E350 Mercedes Benz from Z Motors and we could not be happier with the vehicle we purchased. The team at Z Motors went over and above the services required and made our dreams possible. I will absolutely buy any vehicle we require from Z Motors. Jacky is the most polite and helpful sales assistant and everything went as smooth as it could be. If there is a scoring system we will give them 200 out of 100. Good job guys.

S. T.

We just bought a Nissan Juke from Jacky and his team. So happy with the vehicle and their service, friendly and efficient. They went out of their way to provide us with a promptly detailed and road ready car. Thanks team, we will recommend you to our family and friends.

M. S.

Best experience I have ever had with a vehicle dealership! Jacky was friendly, easy to deal with and provided high standard of service. I highly recommend to others.

K. &. D. J.

We assisted our Daughter with purchasing a car from Z Motors and she collected it yesterday. The service from Jacky was very friendly and professional and the car is in excellent condition. We feel confident that in the unlikely event of any problems with the vehicle they will rectify the issues happily with no delay. Highly recommended.

W. J.

Bought a Lexus GS450H from Jacky awhile ago and we had little problem with our car, Jacky knew there was this little fault with the car and he promised us that they will look after us when the fault gets serious. YES Jacky kept his promise, it has been awhile but Z motors looked after our car many thanks to Jacky. There aren't many companies keep their promises now-days but you can trust Jacky and Z motors with your next car.

A.

Jackey is being very helpful for the car selling, he is Weill known of all vehicle and have significant knowledge to intrude well and easily to the customer. They will arrange any possible things for customers convince. If I am buying other vehicle I will go to Z motors.

J.

I would like to commend John and Yoshi for my wonderful experience in buying my first car in NZ. They were very helpful and genuine. When I talked to John, he was real in giving information about the car, the history of the car, and auction details which I find it very essential in buying used cars. Yoshi was very professional in processing the documents. He is dedicated and honest which I find it fascinating. -Pricing is very competitive - After sales support is hassle free - I even asked him to shine and groom the car before buying it. - Topnotch customer service I will definitely recommend Z MOTORS to my friends that are planning to buy cars. 5 stars for the team 👍👍

A. B.

I recently purchased a car from Z Motors and I must say that Jacky is a very professional dealer. Got us a great deal and got it delivered timely even during lockdown. Really impressed by the quality of service provided by Jacky.👍👍

D. J.

I purchased a car from Jacky yesterday. The process was super easy. The customer service is excellent! Would definitely purchase off them again! I love my new Mazda Axela. ☺️

P. B.

Jackie has restored my trust in second-hand car dealers. He has gone out of his way, at great expense to ensure that the vehicle we bought is in a good reliable condition, even providing us with a replacement vehicle while repairs were made. This dealer is highly recommended

S. M.

Jacky and his team deliver the ultimate in customer service. They are extremely professional, efficient, accommodating and friendly. I am thrilled with the Subaru Impreza I bought from them and recommend them highly. Their business deserves to thrive!

S. L.

Jacky and his team have great customer service skills! Very honest and friendly people. The 'used' cars they sell are prepared to brand new qualities inside and out. Definitely recommend to check them out.

Y. W.

The purchase experience was great with good price and satisfied customer service. Eric gave a lot recommendations from choosing alternatives and helped to deal with documents preparation. They even helped me to solve my problems after sales. If you were like me, who wants to buy a second-hand car while is not that acknowledgeable, Z motors is definitely a smart choice. Everyone of the team is so friendly and professional

L. B.

Excellent services offered by Jackie and John. We've just bought a Nissan Leaf with a good price in very good condition. I was busy so I was not able to pick up straight away but Jackie and John took care of everything. I highly recommend them!

M.

We bought a highly modified sports car from Z Motors 10 months ago. We had a few issues with it (probably due to the mods) and Star and John were really good about fixing the problem. They covered the cost of another mechanic about 6 months after we had bought the car. Overall very impressed with their service and we love the car! Thanks guys.

J. A.

Z Motors is a reliable and trustworthy dealer. Eric is an awesome guy and he really provides helpful information to the customers. He is very honest and does not try to mislead or push people in the purchase, a quality that very few dealers possess😉. Most importantly, the price of their cars is very cheap considering the quality. Highly recommended dealers😋

L. P.

My daughter Joanna just bought a car from Z Motors. A friend test drove it and we had it delivered. Even though she wasnt able to travel to Auckland to view it , the whole transaction went very smoothly. Yoshi answered our text messages extremely promptly and was very helpful with any queries that we had. Everything happened exactly when he said it would. Thank you Yoshi and Z Motors for your reliability, great service and prompt communication. We will recommend you to our friends and family.

R. P.

Yoshi and the team pride themselves on customer satisfaction and they certainly get 5/5 for their efforts. They're very friendly and helpful but don't use any pressure - they don't need to: their cars speak for themselves. I'm very happy with my car and the great deal we got.

J. L.

✓ Reliable ✓ Hassle Free ✓ Top Notch Customer Service That's our recent car purchasing experience with Yoshi (Z Motors). 🏆🚗🏆🚗🏆🚗 From the prompt responses, to the quality of cars offered at Z Motors, and from the broad industry knowledge from Yoshi, and everything in between... It was the smoothest and easiest car dealing which we've ever come across on the Shore (and probably in Auckland or even New Zealand). Thanks again Yoshi! We appreciate all your help and advice. 🙏🏼

K. G.

Dealt with Jackie. Was really a great salesman and friendly. Helped me with everything and sorted out the car sale within a week. Highly recommend them

K. M.

We went to this dealer because of the 5star review we saw online. The reviews did not disappoint. Our main objective was just to shop around, they have great range of selection, good price and quality options. We fell inlove with one unit and decided to make our purchase. They went above and beyond to help us get the unit that we liked. Great great customer service from the warm welcome of Eric the moment we step in to have a look around, the above and beyond assistance of Yoshi from the start to the end of our purchase and extra help John has provided during our purchase. I must say, this dealer is highly recommended. We are so happy to have purchase here.

W. B.

Z Motors delivered a very impressive service. Really appreciate Eric Yuan's comprehensive and nice introduction of the cars I have been looking for and test driving. Thanks very much! I have chosen the Honda Fit 1.3L from Z Motors as my first NZ car, which is very new and performs fantastically well. I believe it will supports me well in NZ. One full-tank fuel and one-year Registration have been the free add-ons. The company even allowed me to drive their working car home due to late time, and delivered my car to door the second day. A++ service you deserve!

M. H.

All the staff were so kind! I don't have much knowledge so I asked many questions and they answered me kindly. I didn't hear about this place but just went inside and looked around. Even when I decided to buy a car there, Eric helped me to organize things(insurance and registration) and helped me a lot even until I left :) As cars are imported by Japan, quality of cars is better than any other place and they did all the service before selling. Thank you so much for the first car in nz and I definitely recommend this place! All the best :)

J. W.

Very happy with the purchase. Star Chen from Z Motors is very helpful and knowledgable. Best of all, he is not a pushy salesman, which to me contributes a lot towards customer experience. I would highly recommend Star to anyone that would like to purchase a car from Z Motors. Thank you Star!

Z. G.

Great service, friendly and professional staff. Especially Jacky. I have a great experience buying car from Z Motors. I will be back in the future for my next car.

M. R.

Excellent experience. We're quick to get everything sorted and we're very pleasant to deal with. Very tidy vehicles and great prices. My new Mercedes is awesome. Would recommend!!!

J. P.

Yoshi and his team were so accomodating to give us the best possible service they could! Very happy and satisfied with their wonderful service. Would definitely recommend to anyone looking for a new car :) thank you again for my new car!

E. B.

Guys are very helpful in making a choice of a right car. Their pricing is very competitive to other dealers and quality of imports is at the high standard. I checked my car with VTNZ and it was all good.

M. K.

Recently bought a car from Z Motors and had a good experience, overall happy with the purchase. Would like to appreciate their director John and his team for providing excellent support and customer service.

K. S.

We purchased our car sight unseen from Z Motors. They were great, arranging shipping and making the process very easy given the concerns of buying sight unseen. Had car for about a month now and it's perfect, everything we wanted and everything it was advertised to be.

S. S.

Jacky & John were very helpful with no pressure, went the extra mile.We are very happy with our purchase. Highly recommend Z Motors.

p. P.

A great thank you to JOHN & ERIC (zmotors) for the service and assistance for helping me to get a perfect car for my family. Just bought my Nissan Dualis for great price and am very much happy with service and team was very friendly and very knowledgeable. I STRONGLY RECOMMEND ZMOTORS to everyone.

G. R.

Great service very simple to do brought car and done all process via phone and email as based in Wellington. Excellent service from Jacky.

T. J.

Eric was a very honest and attentive when I was looking for a car. Even though I ended up buying a car from somewhere else, before I told him so, he kept me updated every now and then about the cars that I told him I was interested in (Auris and Tiida). Thank you so much and if my friends were to buy a second hand car I would definitely recommend this shop!

A. G.

I bought my Nissan Lafesta from Z MOTORS. the team is really professional and I'm very happy with my purchase. Differently, recommend it to my friends

T.

I wanted to buy a 2013 Toyota Prius. There were 400 of these particular year and model cars on TradeMe. I bought one from Z Motors because, with the perfect combination of mileage and price, they were the best. Star was an extremely professional and easy person to deal with. I definitely highly recommend buying a car from Z Motors.

S. F.

Superb service by Jacky - couldn't have been more helpful. We are already recommending Z Motors to friends and family and will definitely go back in future. They certainly give extra mile service!

R. H.

It was a great experience to buy a ca through Yoshi as he was very helpful and supportive when I asked questions regarding cars and for testing drive. Also nice service was provided when i was purchasing the car :)

F. H.

Eric was a lovely attentive salesman to deal with. We didn't end up purchasing a vehicle from here but needless to say the service was excellent and we were sorry they didn't have the car for us.

B. Q.

Quality cars, Fantastic staff, very friendly and willing to go the extra mile to ensure customer satisfaction is reached, very happy with our car and the staffs treatment towards us. Highly recommending the car yard!

A. P.

A great place to buy perfect car with great assistance. Thanks Eric & John for guiding me to buy my dream car and huge thanks for the guidance on service . Definitely going to recommend my friends ..

S. J.

Bought Toyota Prius 2013, Sales guy Eric good & humble guy to deal with, the car was not ready but offered me cartesy car to drive and the owner is a nice too - one step forward delivered the car at my office. 5 star plus pleasure to deal again and happy to recommend to my close friends/relatives. Thanksgiving SJASWAL

K. W.

Jacky and the sales team at Z Motors were awsome to work with great customer service and also awsome at directing the sale tthet aren't to pushy and give you all information that you need to help make your decision. Highly recommended 👌

s. C.

All of your staffs were really amazing, especially Jacky, I am really satisfied by his customer service. He said he is new in the job but still his customer service was better than the experienced sales person. Highly recommended.🤙🤙🤙

s. b.

Jacky and team members were really nice and warm welcoming. Service was excellent and found the nice car in affordable price.

E. d. V.

Great customer service & overall experience. These guys know what they’re talking about, and were a delight to deal with. I am one happy new car owner, thank you :)

P. K.

I bought a Toyota Sai from Z Motors, had a great experience with Jacky. Really good customer service.

B. Z.

Bought a 09 Honda fit this March and been running without any issue. Also very fuel economic. Definitely will go again if need any cars in future!

c. t.

Recently just bought a car from Z Motors and I was very impressed by the professionalism of Star Chen. He was never pushy and his knowledge of motor cars was first class. I would definitely recommend Z Motors.

M. M.

Had a great experience with them, awesome customer service. Yoshi, John and Eric were very helpful. They made sure we get the best deal we can get. I highly recommend them

H. C.

Very kind and friendly. Helpful from beginning to end of purchasing the car. Everything was arranged well and fast so I can be on the road right away with no trouble. Trustworthy place.

I. R.

Nice place and they are very kind to discuss about the cars. when I have a question, always answered fast and detail so good ! I don't regret to bought my car here :)

L. S.

Good car and good people with good service, very happy experience with Z motors, thanks to John and Jackie friendly and professional service throughout the process.

S. S.

The team here went above and beyond to make sure everything was perfect for me both before and after the sale of my car. Would absolutely recommend them!

Y. W.

Z Motors was very friendly and easy, deal with & happy whilst doing so, they offered such good service to us. 100% recommend Z motors!

K. R.

Jacky is not only a really good man, but also has a brilliant customer service skill. Affordable deal, nice place, good energy. Highly recommend

D.

Bought an impeccable Subaru gt, had some issues and they sorted in a week. A++ service and loyal vendors.

V. W.

Eric was very friendly and helpful. Even organised to get pre-existing issues fixed in a timely manner and without charge. Very good communication, definitely recommend them.

N. P.

Great service and friendly staff. Great follow up correspondence. Would look at buying another car from them when ready!

R. Z.

Excellent service, perfect car, very professional stuff. Thank you very much. We will recommend the company to our friends.

K. K.

Officer at the branch was very friendly and confident with his knowledge on the product. The customer service is one of its peak and worth commending.

J. M.

Very easy to deal with. Great communication and excellent service. Would buy a vehicle here again. A++++

k.

Excellent service from Jacky. Didn't end up buying from him as I decided on an upgrade elsewhere but trustworthy and nice to deal with.

张.

Very happy with the service. Great experience. Good quality of car with good price.

L. G.

Yoshi is very knowledgeable, helpful and friendly! Cars are good value for money. I highly recommend.

A. G.

Great service. Nice and helpful. Will choose them again when we need another vehicle.

F. H.

very nice and kind people. easy to deal. Good car and service. a nice experience. highly recommend.

b. n.

I am really happy with customer service and quality of car , z motors is best.i recommended to all friends. Harry from hamilton

d. g.

Experience has been fantastic to deal with them because they do everything what they say. Very helpful and courteous.

j. m.

very good seller, so lucky that can get a honda fit with 4.5 auction point from them. reconmended.

P. P.

Awesome Services by staff especially Yoshi. 1000% recommend place for friends or family to bye a car. Thank you

T. O.

Great service, good selection of vehicles and very affordable. Can't fault these guys in the slightest.

K. S.

I brought a car , it’s really good, and the team really helpful , i will suggest and recommend this place to my friends

N. S.

Jacky and John were excellent to deal with. Will recommend them to anyone. Thank you again!

C. N.

Great experience dealing with Yoshi, went the extra mile to ensure everything went smooth. Highly recommend.

M. S.

Very friendly and helpful all the way throughout my purchaser Thank you guys.

I. H.

thank you very much for your service, was very friendly welcoming we recommend customer here 😊 & we’re be back for another vehicle 🚗👍

X. Z.

very good car condition and very kind staff. the price is not expensive，but there is the best service

G.

Great service, great deal, great car.

N. A.

I really want to appreciate Jacky for his excellent, professional and friendly customer service.

M. C.

Great service from jacky no probs

S. B.

The service was amazing, they went the extra mile. They were very knowledgeable and helpful. Would highly recommend

L. S.

Great service. Yoshi was very helpful and friendly. I would come back again!

J.

Excellent service, friendly, and a great priced car.

J. S.

Great service from the team. Very helpful and informative. Answered all our questions and addressed our concerns.

Z. P.

Yoshi was very Good friendly service and good prices. Definitely recommend

A. D.

Salesman Eric was very helpful. Explained details clearly. Great service.

C. F. s.

Best dealer ever. Best service with unbeatable price.

c.

Good Sale！Boss is a professional guy！Good price and quality！

G. R.

Easy to deal with. They offered me their best deal that they can.

L. C.

Best service! John will never fail you!

C. H.

Quick and easy! Excellent car dealership!

C.

Quality cars and great service. 👍

n. S.

Great Customer Service!...Helpful and Friendly :)

c. m.

Good Sale！Boss is a professional guy！Good price and quality！

C. N.

Quality cars and great service. 👍

J. C.

Excellent service, friendly, and a great priced car.

R. L.

Good service,great price!

M. M.

Thank you for you excellent service

L. L.

very good service

D. K.

Everything perfect 🙂

马.

Good trade

P. S.

Excellent service

C. N.

nice services

Q.

(Translated) The car dealership is very good. Eric received me for a day, from the introduction to the purchase to the inspection, cleaning, introduction, and procedures of all parts of the car. It was very hard! The condition of the car is also very good, it is very comfortable to drive, and the price is very reasonable. Very recommended! ! (Original) 车行非常好，Eric接待了我一天的时间，从介绍到购买再到车各个部位的检查，清理，介绍，还有手续的办理，非常辛苦！车的情况也很好，开着很舒服，价格也很合适。非常值得推荐！！

N.

(Translated) There are salesmen from Taiwan, the service is 100 points, and the quality of the vehicles is also very good. It is a good choice for Taiwanese in North Shore (Original) 有台灣來的業務員，服務100分，車輛品質也很好，北岸台灣人的好選擇

E.

(Translated) The boss is very nice and will recommend a suitable car according to your needs. The cars of my classmates around were bought in this shop, which belonged to the conscience car dealership that was passed on by word of mouth. (Original) 老板人特别nice，会根据你的需求推荐适合的车子。周围同学的车子都是在这家买的，属于口口相传做起来的良心车行z

M.

(Translated) Very happy car buying experience, the boss is very helpful to the novice. (Original) 很开心的一次购车体验，老板人很好对新手来说帮助很大。

c.

(Translated) Perfect experience, the boss is very nice, reasonably priced service in place (Original) 完美的体验，老板人很好，价格合理服务到位

K.

(Translated) excellent service. It's in place. (Original) 服务很好。很到位。

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