Reviews of Miles Continental Volkswagen. (Car Dealer) in Christchurch (Canterbury).

Miles Continental Volkswagen

317 Reviews

154 Comments

Car dealer

Car dealer

Auto parts store

Auto repair shop

Car accessories store

Car inspection station

Motor vehicle dealer

Used car dealer

Volkswagen dealer

50 Tuam Street, Christchurch Central City, Christchurch 8011, New Zealand

Description

Information of Miles Continental Volkswagen, Car dealer in Christchurch (Canterbury)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of Miles Continental Volkswagen

Popular times

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Friday

Saturday

Sunday

Reviews of Miles Continental Volkswagen

N. C.

What an experience! Andrew, Alex and the team did a terrific job and we are delighted. Through the support of Miles Continental and VW NZ, Habitat for Humanity Nelson has been able to purchase a fabulous new Tiguan Allspace which will play an invaluable role as we work towards helping people into decent homes across the Nelson Tasman region. The vehicle is beautifully finished, has great space and towing power - all of which will be put to very good use in the coming years. I collected the car from Andrew last Friday after a long wait during which Miles assisted us with a loan car. The Allspace was beautifully presented and it was very nice to receive additional goodies as well. All in all, you've all gone way above and beyond to assist us and we're very grateful. Thank you so much Andrew and the team - a huge 'shout out' from us and we look forward to a great association with Miles and VW.

B.

Just wanted to say how pleased I am with my latest purchase from Miles. Ryan, Andy and the service team have been amazing and have made the process so easy and stress free. The customer service I have received from Miles over the last 10+ years has been outstanding, I can thoroughly recommend them, thanks guys.

J. T.

I have now purchased four vehicles from Miles Continental and I have to say that my experience has been fantastic throughout. All of the staff from front desk to sales and service have been friendly, helpful and have gone the extra mile when an issue has arisen. A big thank you to Jake and Andy who attentively helped me with my most recent purchase. I would go back to Miles Continental again for sure.

A. P.

Been getting Parts through Josh for a couple of years now, knows his stuff inside and out and great to deal with. Happy to look after customers/enthusiasts too. 5 stars all day!

R. A.

Just purchased a vehicle from Miles Christchurch. Great team of people, Andrew really looked after us and helped with any questions we had. We will definitely be returning to see Andrew when we upgrade again.

L. B.

Very very good service from start to finish. Aiden is an asset to the miles continental team. No pressure at all overall we enjoyed our experience and would give 10/10 well done team. 😊

S. D.

I was in the market for a new work vehicle, had done a lot of research into differing brands, stepped into miles continental one saturday afternoon recently, ryan burgess met me and explained every facet of what they could and could not provide. Subsequently have purchased a new vw crafter van and could not be happier with ryan's service, commitment, communication and professionalism!! No problem recommending!! Do yourself a favor and get in touch.....you won't be disappointed!!

D. C.

Had a great experience with ordering parts from Miles Continental for my Golf. Josh and James will take care of you!

B. A.

After several dealings with Miles Continental, I can’t say it’s a pleasure. My latest experience had me standing in the foyer with 8/9 employees in the vicinity. No one assisted me and when I asked for help I was told that “I don’t deal with that department” and she carried on having a conversation with her co-worker. Front desk staff are hopeless.

Z. D.

Big thank you to Joe and Andy for their very professional service with my recent purchase of Volkswagen Tiguan. I appreciate their good advice and efficient sale skills and I highly recommend Miles Continental Cars to any lover of European cars

M. G.

I had my car booked for a service today. The staff were professional and the service was quick. A very pleasant experience.

C. S.

Great service, great vehicles. VW back their product with a top team.

f. k.

Hmm 😒! Not sure I would rate this as a place that I felt took me, as an individual seriously! If I am spending that amount of money on a business transaction I would be expecting attention to my queries. Instead I felt like I was a tad bit of a bother. The first chap was extremely professional however had to hand me on to a colleague as he had a customer. The next fellow was paying more attention to moving me through a process!

Y. V.

Had the best sales service from Andrew. I changed my mind very last minute after test driving the new Tiguan - bought it and are extremely happy with my choice. Picking up the vehicle with all the goodies inside was a huge surprise. Well done and thanks Andrew and the Manager for great service!! I will always recommend Miles and you 👌

S. L.

I've just recently purchased a Troc through Miles and the experience was fantastic. Andrew and Adam could not do enough for us, they were so helpful and helped us through everything so easily. Even after leaving the showroom with the car Andrew has been fantastic at keeping in contact and making sure everything was going well. Would definitely reccomend Miles.

P. V.

Great service, great prices, friendly and knowledgeable staff. Tom Bass was extremely helpful, thank you! :)

s. s.

Friendly sales people. We booked for a test drive. The car was ready for us upon arrival. Everything went well. They didn't have the car we wanted for test drive so we went with the next level demo car. The next batch of cars are arriving in February 2022, covid permitting, we visited in September 2021.

H. M.

Had to park outside. Nice cars but no money...lol

M. S. d. p.

Super helpful even with my old school golf! I like the dealers.. There's usually pricey but I find normally more honest if you show a bit of interest in your car.

I. G.

Had a great experience buying a car through Ayden, he was so patient and helpful, we never felt pressured and appreciated the assistance with all my questions. Very happy with my new car, thank you Ayden, we will be back for sure in the future and will recommend you guys to our friends.

周.

Good Company. Nice People. Quality Products.

S. D.

I could not speak more highly of my experience at Miles Continental. Everyone I came across was genuinely friendly, thoughtful, and professional; special thanks to Tom, Jared, Joe, and Ryan for all of your support. Would not hesitate to go through them again for my next car!

R. B.

Great service and top notch customer care from young Andrew Hale. Highly recommend for all those looking for a VW. Cheers team be in touch again in a couple of years to upgrade

C. F. L.

Fantastic service. Made to feel a million dollars. Thank you. LOVE my car. Poppy is her name.

L. O.

I purchased a preowned VW Polo from Miles Continental and had it shipped to Auckland. Unable to actually inspect the vehicle pre pickup I was a little apprehensive but was pleasantly surprised that the vehicle was "as described" by the salesperson in every way. My entire experience with Miles Continental was enjoyable and professional and I have no hesitation in strongly recommending their service to any potential customer. Lawrie Orchard St Heliers Auckland

S. X.

Very friendly staff and professional team, thank you all for take care my car! Thank you Mark Read very friendly and helpful.

P. S.

The team helped me get back in the road when I was passing through Christchurch. All my electrics on my late model VW failed as a result of ABS sensor issues. MIles Continental took my car in and got in back on the road within the day. I know how booked up service shops can be, so really appreciated the fast, professional and courteous approach from the team. Thanks guys.

D. B.

Loved the experience I got with buying a brand new car!

C.

Alex Todd was great to deal with. Friendly and efficient service even at a busy time. The new car was in good condition, and met my requirements very well. They were happy to discuss pricing, and come to a good deal.

S. D.

Really knowledgeable service staff. I cannot thank Thomas enough for his time over the phone and providing prices for the genuine parts (actually much cheaper than I expected). Thanks ever so much Miles Continental Team Christchurch.

C.

Absolutely top service here, they really go the extra mile for you! Very knowledgeable, they instill a sense of professionalism and confidence that I've only found at the Hamilton dealership, where I purchased my vehicle.

K. W.

I am one of their satisfied customers. The Miles Continental Christchurch is keeping itself honest in its slogan, Driven by Service. They do care about their customers from the very beginning. Especially Chris Willetts. He showed the high standard of customer service and his professionality through the whole process of buying my new car. Most importantly, I bought my car from over 1000 Km away. To be honest, I was afraid and doubtful initially. As I did never buy a car from another city without looking and inspection. I even never heard about this company and never met anyone there before. But just after few phone calls and emails with Chris. His faith and honesty easily helped me to build up the trust. He always patiently listen and answer all sort of my questions. He is hard working person and always keeps his promise. Some time I can receive his reply email in the very late night. At the end, I was a little bit afraid to send him email after working hours, as I did not want to bother him too much. Thank you to all, not only Chris, but also Jared, Catherine and Mark for bringing this happy experience to me. I am very satisfied and appreciated your services and helps.

R. G.

Great service from Andrew. Very knowledgeable without being pushy. Outstanding!

G. H.

Once again the Miles Continental team have surpassed my expectations. They happily repaired a warranty issue, without debate, very efficiently, with the car back at exactly the promised time. They offered me a loan vehicle and even offered to renew my rego which I hadn’t noticed was 2 days overdue! Their Service Dept is a pleasure to do business with, unlike my previous experiences with some other vehicle agencies. I am a happy Skoda owner.

A. I.

We are delighted with our beautiful new car and are thrilled that every step in the process of purchasing it was made effortless and enjoyable by the great team at Miles Continental. Would happily deal with them again!

P. F.

Good morning. Thank you Chris for the great service you gave us when we purchased our new Skoda Rapid recently. Your attention was with care and made sure we understood the car and the paperwork. We would certainly return if and when we decide to change our car. Thank you. Pam and Peter

D. M.

Absolutely great service which doesn't make you a hole in your wallet. Exactly as VW stands for, the prices are for everyday folks. Who said European cars are expensive to maintain here at NZ?

T.

Alex Todd was the salesman at Miles Continental that I dealt with during the process of purchasing my first Volkswagen. Alex has a professional approach, a personable manner and was good to deal with. Alex was available after normal work hours to help answer any questions I had and has helped to make the purchase process seamless. He was a pleasure to do business with and an asset to Miles Continental.

P. J.

Reverse mirror is finally fixed back! As a matter of fact, it only took 15 mins this time after several trips to the workshop in past. Talking to right people and having right people on the job is very important. Thank you. Very happy it got fixed at last and seeing the improvement of services. Happily amend 1 stars to 4 stars.

s.

Inquired about trading my NZ new 07 Accord Euro 64,000ks in almost as new condition on a similar 08 Accord Euro S 78,000 ks manual for $12995 that this dealership has/had. Was offered 5-6,000 dollars on a trade which left me somewhat aghast and disappointed to say the least. I exclaimed my disdain to the salesperson and asked him how he could justify such a disparity on almost identical cars whereupon I got the usual reply, "We're a business". Great PR. Further to the above, happened to read the 'owners' response and contacted Mark who after some discussion and clarification acknowledged some misunderstanding and offered a fairer trade price. He was helpful, realistic and courteous hence the change from the initial one to four stars.

m. k.

Thank you so much Alex!!! we called on a Monday from Wellington, finance sorted on the Tuesday and car was ready to be shipped on the Wednesday, We had a little hick up with our finance not paying on time but alex came to the party and got it sorted asap. wife loves her dream car. thanks again Alex

O. E. T. /. R. B.

“Buying a car was a trepidious experience as I have had the use of a company provided vehicle for the last 30 years. I was introduced to Alex by a friend who had found a vehicle that met our needs and expectations on the Miles Continental yard. I spoke to Alex who was absolutely fantastic to deal with, nothing was too much trouble, and all of my e-mail questions were answered expeditiously and in full. Alex picked us up from out hotel and took us to Miles Continental yard. The vehicle was presented to us under a cover in the showroom, and we left the yard feeling very special. If we need another vehicle we will be sure to contact Alex and would recommend him to anyone else looking to purchase a vehicle from Miles Continental.”

T. M.

I’m not one for leaving reviews, good or bad but these guys are exceptional. I bought a relatively unique second hand car off Tim Ten Hove unseen from a foreign country prior to moving to NZ; not the easiest for buyer or seller but they made the process as simple as it could be yet provided all the detail where I needed it. After receipt a month or so later I was delighted with the car yet there were a few minor requests (not expectations) on my side, all dealt with quickly, easily and thoughtfully by Tim - they could easily have said no to an Auckland based purchaser who’s maybe not a front runner for repeat purchase or servicing, but they did the opposite and did their best to help. I couldn’t recommend Tim and the dealership more, a great example of what a branded dealership should be.

K. M.

Big thank you to Joe who went above and beyond. The whole experience went so smoothly! Will definitely be revisiting you guys when its time for my next car!

C. C.

Chris looked after us really well. Throughout the entire process, communicated well, worked hard for us and allowed us time to make the decision ourselves. Was extremely helpful especially when the two year old wasn’t too happy. Helped us drive away in our brand new Tiguan Allspace! Thanks Chris

L. F.

hey do you guys ever answer your phone? I have rang (03-3777144) at least 6 times in different day different time, never get any answer. UPDATE: I finally got through and someone answered. the lady answer the call is very nice, rate updated to 4.

B. B.

Highly recommend dealing with Patrick at Miles Continental. Picked up my new VW Polo last week and couldn’t be happier with the purchase!

A.

Some idiot smashed my side mirror so had to get the glass replaced. Wreckers would not just sell the glass so this worked out cheaper. Had watched videos online regarding how to install but the staff offered to and installed it for me which was very nice of him.

R. L.

I am very happy with Chris Willetts's services. He knows cars well, particularly about the VW cars. He answers all my questions without biased. Before making any decision of our next new car, I had 3 different brands in my mind. With Chris's help and a nice tested drive, no second thoughts, I've got a new Polo! I am sure my wife and I will enjoy driving it for many years.

D. N.

Very happy with the service provided by Alex Todd at the VW Dealership. Always friendly when we visit him and had a great experience buying a car from him. Looking forward to the next time.

A. F.

Made very welcome, test drive a great wee car and treated to nice coffee. Since visiting have had a number of positive communications with Christopher and eagerly awaiting to test drive the new polo models when they come out next month 😃.

A. K.

Alex Todd was great to deal with. Friendly and very efficient. We bought the BMW 116i from him. He even knew a lot about the car while it’s wasn’t a volkswagen. Thanks Alex.

P.

Very pleased with our dealings with the team. They have gone the extra mile.

W. S.

They are very professional and unfailingly polite. Chris Willetts is amazing at looking after us and has an excellent memory. He also solved a difficult issue for us.

L. T.

Absolutely thrilled with my new VW T Cross R Line! So sporty and not a NaNa’s car. 😄. Great service from Joe and Jared - thanks guys!

A. D.

We have recently bought a VW Tiguan Allspace at Miles Continental in Christchurch. We are very happy with this choice, which we have made with the help of Chris Willets. Chris' way of explaining, his patience and his guidance around the features and characteristics of the several vehicles helped us a lot in making the right decision. He is extremely knowledgeable and provides a wonderful customer service experience - thanks Chris!

D. S.

Always helpful and friendly. I've got some quotes from other VW specialists in the past and Miles is always close enough that there's no reason not to go to Christchurch's authorized VW mechanic.

N. F.

My husband has loved skoda cars for years now he finally convinced me to take the Karoq for a test drive, our wonderful sales man Chris gave us a voucher to stop at a cafe up on the port hills what a perfect spot to test drive, we loved it so much we decided to forgo any other test drives that day and returned to miles continental to purchase our brand new SUV..throughout all the dealings with the style, extras, trade in and getting personalized plates I found Chris to be a absolute professional. Then the day we arrived to pick my new baby up..Chris made it very personal by taking us through every aspect and feature of the car he even took time to programm my phone contents into it and the biggest smile I got was when I turned my car on for the first time Chris had programmed my name in so the car welcomed me..in short I have had my Karoq for 3 weeks now and absolutely love it...it is stylish sportie and so comfortable and easy to drive...Thanks again Chris and Miles Continental you have 2 very happy customers.

T. M.

Thank you to Courtney, Robin and the team for your wonderful service and assistance when we recently took our Golf in for a diagnosis. Exceptional Service, great people, really happy.

G. F.

Great service, Angela Haskins is so friendly and offers professional and friendly service. Please ask for her by name.

H.

We came to miles for Golf Wagon and Alex helped me a lot with the car choosing. He is very nice and patient. It's a pleasure to buy in miles.

K. a. W. C.

Really enjoy visitng This Group and looking at the Skoda Cars and VW,s.Staff very courteous but never PUSHY.👍TOYOTA as usual are also the Same.🥇

K. M.

I didn't end up buying a car but it certainly wasn't due to the experience of the customer service delivered by Todd. Car wasn't suitable for my requirements for work, if I was buying a personal car would certainly consider it due to the service received

M. N.

Excellent and professional service and attention to detail as well as very willing to negotiate a good deal . Special thanks to Tom and Alex . I can highly recommend this team .

R. T.

The cooperation between Chris ( Sales) & Dave (Service) to get me back on the road whilst sorting my vehicle was superb...the service ethic culture of Miles Continental has to be experienced to be fully appreciated. Rob Thompson-Browne

N. D.

Had car serviced. Had protocols in place for covid-19 including sheet saying how they did it. So, I didn't have to worry about being immune compromised.

S. L.

Took the car in for a recall procedure they were very friendly, quick and did a amazing job on giving the car a clean

F. S.

Ayden helped me out so much with so much info! Would use you guys again

V. &. M. B.

Our sale person was a bit unfriendly I got a feeling he wants get rid of us quickly... But manager was very kind and helpful

R. M.

Very happy customer. Negotiated a great deal on a great car. Skoda. Don't knock it til you try it.

D. M.

Thank you to Tim Ten Hove and Jared Syme for the outstanding service along with the above and beyond hospitality of the team here at miles continental will definitely be back in the future!

N.

My husband has loved skoda cars for years now he finally convinced me to take the Karoq for a test drive, our wonderful sales man Chris gave us a voucher to stop at a cafe up on the port hills what a perfect spot to test drive, we loved it …

P. J.

Very pleased with our dealings with the team. They have gone the extra mile.

T.

Thank you to Courtney, Robin and the team for your wonderful service and assistance when we recently took our Golf in for a diagnosis. …

j.

Andrew in parts is always extremely helpful. good guy. Highly recommend!!

D. H.

Went for advice re: new V Dub car from a very knowledgeable & personable young man! Was a great customer experience thank you Alex Todd

L. S.

Very helpful staff, pleasant to talk to, obliging and attentive. Not at all a daunting car purchasing experience as anticipated.

A.

Great staff and great service. Thanks

H. D.

We came to miles for Golf Wagon and Alex helped me a lot with the car choosing. He is very nice and patient. It's a pleasure to buy in miles.

L.

Great. Thank you. Did exactly what I asked and provided merits good information.

L. B.

So far so good....but we shall see.

J. W.

The two guys I dealt with in Parts were very pleasant and helpful.

I. C.

Classy as. Want the VW Camper for Christmas!!!

j. b.

Andrew in parts is always extremely helpful. good guy. Highly recommend!!

S. W.

Great Service. Keen to help.👍

Y. H.

A friendly team really cares about customer feedbacks, and delivers excellent customer service.

R. d. V.

Very good service. Thx Ayden.

K. C.

Great service.Bought an amazing VW Polo Cross.Very happy

M. F.

Good deals looked after us Adam is the man :)

J. W.

VW and Skoda dealer. Nice staff but who would expect differently given they want to sell cars.

M. G.

Better pricing than Audi down the road. Quickly rectify own mistakes.

N. M.

Great staff... the sales man Mac was awesome

K. C. G.

Thanks Jared and Mac for helping to get Skoda Octavia Liftback 😊😊😊

T.

Andrew In parts is a star! Always willing to help and goes the extra mile

c. i.

Fast to respond to small or bigger enquiries Thanks from Fitzwilliam electrical and team

N. T.

Friendly staff and the service department is good.

M. C.

Rep had good knowledge of the vehicle j was interested in.

L. H.

Great. Thank you. Did exactly what I asked and provided merits good information.

G. S.

Bought a new Tiguan Highline Great service by Christopher & Jarard

A. P.

Great staff and great service. Thanks

k. a.

Friendly and good service

J. F.

Dropped vehicle off for service, great Customer Service

H. G.

Staff very willing to help you

J. G.

Very professional and treated me with respect even though my questions were vague😄

T. F.

Great service from Alex, thanks

A. M.

Great place to buy your next car

J. G.

Service is good not a very long wait time

R. D.

Alot better service and the people are very friendly.

M.

Hot guys work here

D. B.

Good helpful customer service in parts area

G. P.

Quality service fitting into our scedule.

J. V. R.

Best service from Tom in parts

C.

Good prompt survice and also good communication

G. O.

Quick and friendly service.

K. K.

Always a good experience always good results

M. T.

A job well done by Christopher Willetts

S. A.

Great service but over priced

U. S.

Always great service here

B. R.

Friendly staff and very helpful

M. M.

Very good customer service !!!

M. F.

That phoned me back and have booked car in.

l. g.

Professional and friendly service

A. M.

Great team of people!

F. O. C.

Very good service.

N. U.

Very helpful staff

A. O.

They service my car

A. c.

Well run

K. M. D.

Excellent

K. H.

Flash ... good / helpful

S. G.

Great people

G. W.

Great Service

T. C.

Very help full

W.

Great service

P. J.

5 star service

D. M.

Carla was awesome 👍👍👍

G. E.

Very helpful

R. B.

Initial inquiry for kodiaq

D.

Great team

C. C.

Parking for hospital shuttles

W. B.

Great service

J. A.

Ok

P. D.

Good

D. D.

Great team

N. G. P.

Good Service

H. P.

Great guys

C. L. B.

Friendly staff

l. c.

Good for cars

S. B.

Professional Plus!

B.

S.

N.

M.

F.

I.

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