Reviews of Royale Cars and Motorcycles. (Car Dealer) in Hamilton (Waikato).

Royale Cars and Motorcycles

163 Reviews

60 Comments

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860 Te Rapa Road, Pukete, Hamilton 3200, New Zealand

Description

Information of Royale Cars and Motorcycles, Car dealer in Hamilton (Waikato)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

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Open hours of Royale Cars and Motorcycles

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Reviews of Royale Cars and Motorcycles

c. c.

Buying a used car could be a risk. Royale Cars and Motorcycles is the best, and Hika provides superior service. Hika goes the extra mile to make sure he satisfies his customers' needs. I can recommend Royale Cars and Motorcycles. Thank you for your outstanding service and after sales service. Highly recommended AAA+++ I am having a few issues with the car. However, I am confident that Chris and Hika will help me resolve it. 🙏

K. E.

Had my Indian chieftain motorcycle serviced last week at Royale . Noticed a small issue with an accessory fitted when I got the bike home . Returned to Royale today , the response from Chris and the service team was excellent , offering a free small gift without any prompting and provided a bike for test ride whist I waited for the fix to happen . I’ve dealt with many bike dealers over many years. Chris and his team are by far the best yet My wife and I will return in summer to buy a couple more bikes from Royale

A. P.

Not very often these days you have an outstanding customer service and these guys are amazing. Walked into the store and was blown away how professional they were. Hika not just help me to make a big decision but also assisted all the way till I drove away. Big shout out to these guys.

c. m.

Love the new ride thanks royale for an awesome service you guys have provided me 😊

C. H.

Awesome customers service, fast and helpful every step of the way. Thank yous... I love my brand new car.

A. M.

Impressive display. Neat, clean and tidy. Friendly staff. Be 5 stars when the cafe is up and running.

L. K.

I have been looking around for the just right perfect car, found that car at royale, the staff were great ,so helpfull, made the buying of my dream car so easy, I would 100% recommend royale cars to anyone and everyone, if you are looking for your perfect car get down to royals cars and be ready to be treated like royalty.

J. M.

Thank you to Chris & Elijah. I'm from whangarei and for yous to get my car sorted and to give a courtesy car helped me alot. I've got 2 cars off this company and I've had no issue dealing with them on the phone or in person. Thanks guys. 👍

M. G.

Thank you Mr. Chris, Les and all of the staff of this company. They're soooooo nice person. I can 100% recommend this company to my friends 🥰🥰🥰 They help me a lot to have a car that I wanted . GODBLESS YOU ALL.

V. W.

Bought my new to me Suzuki boulevard m90 from these guys and I'm loving it. They did make the recommendation of not riding in the rain with brand new tyres which is a good idea as new tyres are very slippery in the rain. Overall I am very happy with the bike and the team there. Good price too as the bike was within my price range. Looks forward to doing more business with these guys in the future and hopefully I can pop in for the services

L. C.

Got my bike serviced, awesome friendly staff. The customer service was on point and great job on my bike. Highly recommend this place

L. L.

I just met these guys & decided to give their Indian Servicing Depart a try. The service was great! Thanks Matt. Far better than my experience with the Indian dealer in Auckland :( Nice bunch of people at Royale :) Keep up the good work!!

R. B.

I had a 4k service done a cooling system recall and a warranty on a battery issue in late Feb. Matt has and excellent, helpfull telephone manor and at check in the process was smooth and efficient. Royale has one of the best showrooms I've seen. Its a very pleasant place to be. The battery warranty was delivered as promised despite the issue being 10 months old ( no thanks to covid restrictions and not getting out on my bike like i planned to, bringing me upto the 4000kms for the service) . Many thanks for excellent service. . Ps very honest with the billing. Twice now i have experienced a bill that only reflected for time spent and work done, no nasty hidden extras or exorbitant base rate charges for tasks. Thank you for that. This should be expected but these days often it's not provided (Case in point Isuzu) . Richard Taupo.

O. H.

Hika at Royale Cars and Motorcycles Hamilton was amazing. Hika was easy to work with and guided us through the whole process with ease. He hand delivered my motorcycle after work hours to Auckland the very next day. Will highly recommend.

C. M.

Financed a Ute through Royale dealt with Hika he was amazing very helpful and easy to contact, absolute legend

D. T. A.

We brought a car from Royale cars and our car salesman was Brett. Absolutely top notch terrific service, very professional and friendly. Great communication. I would definitely recommend to everybody. Thanks so much to Brett and the team.

J. J.

Had my bike in for repairs under insurance. Matt in Service Department made the process very easy and straight forward. Repairs were perfect. Thank you for the great work and communications.

M. A.

Bought a scout bobber, excellent service, Kerry from the parts department is passionate and genuine professional always ready to help and very knowledgeable, Atiria from service department very efficient and friendly, Jacob from the services as well great professional and always ready to answer your questions, highly recommend this dealer.

G. I.

Super happy every time done the business with Royale car and motorcycle love Indian motorcycle thank you so much will do the business with you guy again thanks you

L. K.

Literally the best motorcycle dealership I've been too so far...walked into the shop while my bike was being serviced and was greeted/acknowledged by everyone that works there by a smile/"Hi"/head-nod. Had organised a test ride for an upgrade to my Royal Enfield and Hika was open to letting me test all the models to make sure I was happy, I only rode two. Went to lunch whilst the bike was being worked on and got two phones calls to say it was ready (over-efficient). Service cost about $50-$80 cheaper than Auckland dealers who treat you like they exist to do you a favour. Even though I didn't end up buying my upgrade from them as I found a 2nd-hand nearly new one on TradeMe, I was so impressed with that I've told everyone I know to buy from them as they do free feight up to Auckland. Back there next week to service my new bike. 10 out of 10 service!

E. P.

A big thanks to Kerry, Matt and Les (and the awesome guy in the cafe! Sorry I didn't get your name). I rode down from AKL his morning for my Chief's 1000km service. Kerry and Matt were super friendly and helpful. Given the storms, I'd asked Matt if there was any chance of getting my bike through the service faster (normally 2.5-3hrs) so I might beat the next storm hitting AKL as I rode home. They managed to move by mike through in 1.5 hours and I avoided all the heavy rain with time to spare! Thanks so much. Les, Kerry - cheers for unboxing a set of the Chief Dean Speed Mufflers so I could check them out. I had a coffee and breakfast at the Cafe there while I waited, both food and drink we're fab. Atmosphere is relaxed as. It's actually a sweet place just to hang out, have a drink and check some stuff out. Beast range of Indian Merch I've seen too.

j. b.

Big shout out to Chris & the Team at Royal Indian Motorcycles in Hamilton. Not only did they squeeze my bike in for a 4k service at the last minute. Matt also picked up that the clutch needed a re torque & adjustment. This is the type of dealer customer care & great service makes purchasing another Indian motorcycle an easy choice

C. W.

I enquired about purchasing a new Segway Snarler quad bike from Royale Cars but I was concerned about it towing capacity of the quad. They gladly towed a demo quad to all the way out to a farm where they towed a boat around with the quad then sent me a video of it to show how well it performed. They went well out of their way to help me. Ultimately I didn't purchase from them as they didn't have the exact model that I wanted but I would most certainly buy from them next time. Amazing service and communication! I highly recommend. Thanks guys!

P. A.

Nothing but great things to say about the guys and girls at Indian Motorcycles at Royale cars. Nothing is too much trouble, the service is excellent and Matt and the service team are obvious experts and good guys. I'm from Auckland and it's worth the ride down

R. T.

Fantastic bunch of guys, so friendly and accommodating. Well presented dealership. For all your motorcycle needs pay these guys a visit. Cheers team.

N.

First Honda rebel motorcycle service completed, bike runs so much better after clutch adjustment.

S. H.

Lovely service. Knowledgeable. Trustworthy. Happy with our with our purchase. Took the confusion of 2 idiots buying a car haha

J. E.

Excellent service best car yard in at last Hamilton if not one of the best in NZ All of the guys down there had great customer service and the atmosphere was great highly recommend at last going in and having a look around

S. E.

Great team providing good old fashioned service. The cafe is great and you get to look at beautiful Indian motorcycles in the show room. Did I mention the Indian motorcycles? Well worth a visit. Buy an Indian motorcycle while you are there perhaps.

K. G.

Can't be happier with the car we bought. Friendly team with no major issues wrt the whole process. You can't go wrong with the Royale experience.

G. P.

Great service. Great people. Good day all round

M. D.

Thanks Phil for sorting my parts out for my royal enfield 2020 classic awesome to be back on the road

C. P. -. v.

Brought a LDV 2019 UTE off the team an dealt with Vili , are really nice an welcoming young salesman. Very professional car yard with good service

R. W.

Went to buy a ute...no-one wanted to come out and help

E. L.

Lovely service, knowing the team about 10-15yrs, would never go thru any other dealership, these guys treat you like family, they genuinely care, great customer service & communication from the beginning, brought my 4th car thru these guys, honestly you'd never look back, you won't regret it, 100% trust these guys, Thank you team

A. G.

Definitely worth the visit for a look-see and the cafe for refueling - Prawn and Mango salad is amazing! Added bonus across the road from the Te Rapa shopping mall

D. C.

Great team. Super friendly and the fact they remember your name (or are smart enough to check who is coming in) makes you feel special

M. S. T.

I went in with my daughter inlaw not long after her partner passed & my son, I must say it was a very long process, but she was really good, sorry I forgot your name, I was a bit worried about payments, considering my daughter inlaw just lost her partner & was in an vunerable state & i didn't want her to be taken for granted, But alls well ended well, I must say I've dealt with car dealers for some years now & found only one problem with one, not even garages can pull the wool over my eyes, from then on I had to smarten up quickly, to our Maori whanau, if it's your first time buying ask questions don't be hesitant or whakama, just remember your buying this vechele not the one with you or the car dealer & don't get tricked into something you don't want. Well all in All I drove my daughter inlaw van home & moko, found the radio was in Japanese, someone left a CD in, the only thing I could play music between Mexican, Indian, rap 😂 etc, the van drove smoothly, I find 95 gas is a bit much, well that my fortay on my experiences, so i hope you enjoyed my book 😂. Oh by the way Ro yal my son coming back to buy a car.

C. C.

Very professional service, they even collected me in Auckland to recieve my new car. Recommend these guys n girls!!!!

M. W.

Great team too deal with, pleasant & friendly could not fault them pulled out all the stops right up to when i drove of the lot with my 2012 SS Commodore. Thanks Chris & Brittany😀😀😀

B. S.

Great place for anyone to buy a car from. Royale Cars caters to anyone whether you are single, a family of 8 or a tradesman. If anyone can help you, they can. They also have many finance options available. Check 'em out!

p. g.

Excellent service 'friendly staff in the store .and online sales brilliant. They go the extra mile .thanks guys you rock .

E. P.

Best burgers & fries in the country & the iced chocolate, coffees are to make you get another one plus Chris is a great friend of mine too!.

C.

Very friendly staff and the building is well presented. Struggled to find the entrance with not having been there before some sign postage would be ideal

E. O.

Brought a bike off them, Excellent customer service and they had it to my door the next day, highly recommended.

P. T.

Lovely experience, the whole team v friendly, Brittany was very good at putting me at ease about buying a v8,lol.highly recomend Royale cars.

G. O.

Best mango smoothie ever! And very generous steak sandwich. Staff member was lovely!

R. P.

Love the company and the staff. Very welcoming and happy to help in any way they can on getting a car or motorbike.

G. O.

Polite, helpful staff. Happy to share a greeting or information without intruding. You have the balance just right. Best wishes!

D. H.

Has been my car dealership for 20yrs now always good service and deals from Chris and his staff very helpful and obliging

j. p.

Good place for motorcycle with Benelli, royal Enfield, indian motorcycle and MV , the only problem i found is that they won't be able to help us with the resale they only do Trade in whereas the other motorcycle dealers help with resale by displaying our motorcycle in their showroom

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