Reviews of Motomart. (Car Dealer) in Lower Hutt (Wellington).
Motomart
Motomart 7 Rutherford Street, Hutt Central, Lower Hutt 5010, New Zealand
Description
Information of Motomart, Car dealer in Lower Hutt (Wellington)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
Map
Open hours of Motomart
Sunday
Closed
Monday
8am–5:30pm
Tuesday
8am–5:30pm
Wednesday
8am–5:30pm
Thursday
8am–5:30pm
Friday
8am–5:30pm
Saturday
9am–3pm
Popular times
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Reviews of Motomart
R.
I must thank Kent for the amazing service. He made the process simple and stress free. I will recommend Motomart Wellington to anyone looking to purchase a motorcycle. Keep up the good work Kent. Wish there were more people like you around.
T.
Awesome service from Kieran and the team at Motomart. I just got a new bike and wanted crash bars and fall protectors for the bike. Thanks to Covid stocks are limited but the lads at MotoMart came up with solutions rather than problems. Got the first delivery yesterday and the balance of the equipment is being shipped from Touratech. Thanks Kieran & Motomart.
D.
Excellent service from a wicked fulla from up North. Good range of Harley gear. Would highly recommend.
L.
Helpful and knowledgeable staff . Bought both my Ducatis here and would recommend this dealership . Great service staff as well.
A.
Went to the Harley shop to but z mens wallet with a chain. Unfortunately they had just sold the last one, have to wait fof more to clme in.
G.
Helpful staff good service . Wayne in parts was efficient with delivery of order . Good selection of bikes . Workshop efficient an guick .👍🏻
M.
I recently purchased a 2021 Harley Davidson Ultra Limited from Motomart and despite living in Auckland, they could not have been easier to deal with. Kent was fantastic, knowledgable and helpful throughout the sales process. He was responsive to emails and phone calls and even arranged to have the bike shipped up to me in Auckland as I was unable to pick it up due to the Covid lockdown preventing travel. I would have no problem recommending Kent and the team at Motomart if you are in the market for a Harley, regardless of where you are located in New Zealand.
R.
Long review. Motomart is no longer my first choice when it comes to bikes and accessories. Not a bad dealership, I have no doubt that if you walk in, determined to buy a bike that day, they will sell you one and be friendly. In the past I had some very good experiences, when I bought a new bike from them about 6 years ago the dealership manager was extremely helpful, and the staff helped me pick out my new gear and helmet etc... but in recent years I've been left feeling a bit frustrated. Some examples:
- On the few occasions I shop for new gear on weekends, staff were only at the counter chatting to customers about bikes while I had to select my own gear ( jacket, gloves, helmet, padding), then wait at the counter for them to finish chatting, counter staff on weekends always seem slow to deal with customers, after which the counter staff tried starting conversation about what bike I owned etc.. sure that might seem friendly, but helpful and friendly aren't always the same thing.
- looking at a new bike, the sales reps were sitting at their desks, on both occasions when I was curious about a new bike, neither really seemed enthusiastic enough to get out of their chair (hence I bought from another dealership) maybe it's because I wasn't a learner or interested in Harleys or Ducatis? When selecting a new bike it's an anxious & uncertain time and a dealer that's enthusiastic about my (dull commuter bike) preferences would be nice. You may sell a bike every day, but customers only buy a bike once every couple of years or so.
- Been in once more in the last 12 months during a week day and no one approached to offer assistance even after sitting on a couple of bikes that I had some interest in.
In contrast, other shops seem vibrant, with floor staff helping people select gear, greet me with a friendly hello and an offer of a coffee (not that I wanted one, but it's nice to be asked at least).
P.
Great motorbike shop, agents for BMW, Harley Davidson, and Ducati, plus a raft of pre loved machines to drool over as well. Friendly, efficient and knowledgeable staff that do justice to the stock they hold.
S.
Just purchased a motorbike from them in January and got the bike shipped to Auckland for a great price and arrived the next day of purchase.
I only got one key with the bike, but when I asked them to order the RED Yamaha master key, which would've costed me lot of money but the sales team tried to contact the previous owner and got the key and straight away posted to me.
Amazing customer service and highly recommend.
G.
Really helpful, emailed the parts needed, picked up a few hours later
U.
All the guys are really helpful and knowledgeable. Hopefully sussed a new bike and Helmet. Looking forward to catching up next week. Thanks for all your help team
R.
Incredibly efficient service in comparison to other wellington based parts suppliers i've used. Less than 24 hours of ordering slightly specialized tyres which were then sent from Auckland and fitted to my wheels for a very fair price. The shop itself is like a gallery and an experience.
s.
Fantastic shop, awesome staff, great service from our Motomart whanau
N.
Went looking for a motorbike and found my forever bike. Absolutely awesome service by really friendly, informative staff.
Would definitely recommend going there if you're looking to buy a motorbike. Cheers to the motomart team in Lower Hutt!
D.
Excellent service from first entering the building, Excellent follow up and just outright great service. Will be buying all my harleys from this team even though we travel 1 1/2hrs there from next to our local dealer.
M.
Recently bought some replacement off road kit and was really looked after. Great customer service and really good prices. I walked out feeling very happy and will definitely use them again next time!
C.
Great team, great experience, told them how I wanted to ride and they fitted me to a bike that works.
Easy to deal with and no pressure to buy.
Again cheers team.
P.
Motomart serviced our two bikes. Our requests were understood, the parts we ordered were present and correct.
The staff, particularly Wayne and Garath, we professional, courteous and knowledgeable but also found time for a bit of banter.
We were very happy with the experience and the invoices didn’t look as bad as I’d imagined either.
Thanks guys, keep up the good work.
Two happy people, two happy bikes.
J.
Great staff and service Ian and team are really friendly. bought two bikes with them
B.
Friendly and great service no hard sell but there are a few bikes there i would buy if the wife would let me .
S.
7 years ago when I first wrote my review, I whaled against the parts guys for not being very good, not acknowledging waiting customers and arguing with them on minor points to boot.
I have had to use them more often over the last couple of years for parts and service and I have to say things have greatly improved. Quick to help and advise on products, and great service over the phone.
M.
Great selection of motorcycle gear all under 1 roof. Awesome helpful, honest and friendly team.
Great bargain table as well. Highly recommended
S.
A great range of Ducati's on offer. Always happy to visit this store and carry on my dream.
K.
Ordering and paying for a bike sight unseen over the phone is a bit of a daunting thing to do. Kent was outstanding to deal with and went above what was required to ensure my Ducati was ready and delivered on time. I would unreservedly recommend the team at Motomart for anyone considering a Ducati purchase.
Thanks Kent, A1 service.
M.
Great service delivered by Kent Osbourne at Motomart. Kent dealt with the purchases of our new Street 500 and Vrod. Great guy, easy to deal with and never got tired of answering our questions. Sorted my Insurance too!
I.
Good place to get your motorbike gear 3rd time I have bought from these guys, and I live in blenheim
A.
We had a great photoshoot there today. The staff are super! Very knowledgable about the bikes and the gear. Very accomodating! The selection of gear is significant as is their selection of bikes. Pretty much something for everyone. I can't wait to test ride the African Twin! Thanks for letting us try out all the gear for the ACC photo shoot.
C.
Bought a G310GS BMW . 2019 with 2 kilometers on the dial. Great deal, great service. I reccomend this business to anyone. If they have the bike your after, deal with these guys.
I will no doubt upgrade with these guys.
B.
Good range of general stuff and surpass themselves on HOGG HEAVEN bikes and accessories. Should satisfy your Harley Davidson itch.
T.
Purchased my motorcycle through these guys and they couldn't have been more helpful. They helped me select a motorcycle that was ideal for me and assisted with helping me purchase the right gear. Highly recommend John and his team!
P.
Sunday afternoon, so Motomart was closed, but I did enjoy a few minutes of drooling through the windows! 😆
D.
Great retail and showroom space. Good range of brands at RRP. Also, there are dedicated parks off-street down the south side.
M.
Easy to deal with. Second time I have bought a bike from them and each time no stress or pressure. Recommended
W.
Nice shop layout
J.
Best service at this shop, came in with a hard to get part and a staff member agreed it would be very hard to find and went off out back and pulled it off his own bike as he didn't need it for his
Have not been here prior to this but will now be a loyal customer for sure thanks heaps guys
C.
Highly recommended, great crew of knowledgeable people, thanks for the trade
r.
The Motomart team made the change of bike and support so easy.
We had a day before lockdown to get it all done and all completed in a couple of hours, well done
R.
Top dealership, great stock, staff with knowledge, mechanics with skills. Bike parks out front and back. Still to decide if price = speed & quality of rep
N.
Best service I have ever experienced from a bike shop. All the staff treat it like it’s their own business. They stand behind their work 100%. No one else will ever touch my bikes.
M.
Awesome bikes and awesome bike gear.
S.
Great staff here. Very friendly, knowledgeable, and if they don't know they find someone that does or research it for you. They'll certainly be getting more of my custom in the future.
B.
Bought BMW R nine t here.Kent and the rest of the team are very helpful and friendly. Really happy with bike .Would buy another here again 👍
J.
My first visit what a fantastic shop great selection of everything
D.
Purchased a 2015 Honda CBR 1000 blade, service, aftersales management all fantastic, you don't just buy a bike you buy a team of people who care.
M.
Just bought a new Ducati 1299 Panigale S from the boys at Motomart and have to say that the way I was looked after was exceptional. Got a great deal on the package too, so I'm all happy there as well.
I also bought gear and accessories as well as insurance cover and from the workshop, parts department, retail team, to the sales team, everyone was fantastic with nothing at all being a problem.
Prior to this bike (and in the last six years) I've bought 3 new Ducati's - 1098 S, 1198 R Corse and a 1199 Panigale S (and had them serviced) through other dealers and wouldn't go back there for numerous reasons. So pleased I went to Motomart, where my bike will be serviced in the future and I'll be buying my next bike from them too.
Since John Goss has taken over the business, Motomart has transformed into a professional, well run business, with the crew all working as a team providing outstanding service.
Very, very seldom will I ever give out 5 stars, but this is a 5 star business for sure...
Oh, and the bike is the coolest thing on the planet!!
M.
Amazing service, nothing is too hard, and the after sale service is second to none! Will always travel from Palmy to see Kent and the team.
J.
Great service. Knowledgeable parts staff.
M.
Highly recommended!
Helped our rental customer on the road very quickly and efficiently.
D.
Excellent service and a great group of people. 3rd bike purchased at Motomart. Highly recommend.
I.
All motorcycles were very clean and well presented, staff had time to stop and talk .
G.
Best motorcycle dealer in New Zealand by far. Fantastic Management, Staff, Services and after sales support.
G.
Expensive yet well presented
Polite service. Showroom bit small and dark
A.
Helpful staff, and found the type of style jacket I was looking for - and had a larger women's size too which I had been struggling to find anywhere
J.
Great service, helpful knowledgeable staff both in sales and the workshop.
p.
Excellent Service and 100% confidence in their products.
Thanks Ian, really enjoying the bike
P.
Great dealership great service my friend bought a 2020 Harley nice folk.
A.
Absolute awesome crew. From sales to service. They continually look after me and always go above and beyond to assist.
K.
Was visiting but much improved customer focus from the previous owners staff and great range of bikes!
C.
For the best customer service on bike bits look no further always service with a smile.
E.
Great service, very happy
r.
My happy place
D.
Nice folks. The NZ logo'd shirts were limited in selection though. The main reason we went there.
i.
one of the best bike shops you'll find.
experienced team.
great range.
good prices.
M.
Popped to view a M821 and it followed me home!! What can a girl do?!!! Fantastic service from Kent Osborne.
T.
Great team with a large selection of motorcycle gear and bikes to choose from. The team really know their stuff. Thanks!
I.
I have been dealing with Motomart since 2013 and I can tell you that they have an excellent customer service and expertise on the matter.
D.
Nicely laid out shop. Friendly staff
G.
Excellent good service and friendly bunch of people.
V.
Friendly helpful staff, great selection of products. Sorted our problem quickly
C.
Awesome service.
Great pricea on used motorcycles and a good finance rate
J.
Been using motomart for 10 years plus.good people to deal with.service dept very helpful
J.
Great shop, friendly and helpful staff and good lighting.
j.
Awesome customer service, will buy again once I get my full license.
M.
Bit disappointed not able/willing to help with a can-am bike
c.
Great range of bikes and gear and knowledgable friendly staff.
R.
No hassle sales and very informative. Great array of stock. Big thumbs up.
J.
Very helpful, heped me solve a problem by refering me to a suspension specialist.
P.
All ways great service.
K.
Thanks for the big help gareth 🙏 Dipesh cbr 600rr
L.
Very helpful and a great rang of accessories and gear for your motorcycle.
A.
Always use this place for my bike related gear. Good team.
A.
Nice bikes but not a fantastic selection
G.
Fantastic service, outstanding bike shop!
Z.
Great customer service. Amazing range. And amazing bike serviceing
J.
Service my Hondas here, good staff & excellent workmanship
D.
Good suggestions of alternates to a wet butt...
Not just the expensive alternates...
Great service
J.
Friendly, knowledgeable and reliable. Great for Ducati parts.
A.
Excellent service from the team and product knowledge second to none.
R.
Friendly staff and a great range of products
J.
Excellent motorcycle dealership, for all your two wheeled needs!
T.
Big range of bikes new and uses. Just like all other bike shops not much range in the 600cc category.
B.
As a petrol head how could I not like this place. I was just a " just looking thanks" visitor this time.
J.
Great place and amazing service Ask for Gavin and he will see you right!
M.
Stopped in with a quick question, very happy and impressed with the results.
Cheers for the help Kent
C.
Goid service and the guys and girls always happy to help.
R.
Amazing knowledgeable team they are really genuinely helpful
A.
BMW, Honda, Harley Davidson and Ducati dealership with good range of accessories.
E.
Awesome staff look after your needs and good knowledge
W.
Great service from these guys
A.
Very good sales staff, knowledge and helpful
P.
Good range of gear bikes all good
G.
Friendly, knowledgeable staff and a great of accessories
L.
Great service, plus high quality product
P.
Yeah..... not bad.... just the usual fair here. Nothing special.
D.
Very friendly and down to earth staff
P.
Helpful guy on spares counter. Some lovely bikes
J.
Annie & Tina very helpful young ladies
s.
Has a good range of products from bikes to gear.
D.
Excellent friendly staff
S.
Good selection of Harley Davidson bikes and gear
g.
Always good advice and not in your face
A.
Friendly and helpful staff
T.
The staff there are great especially Kent
L.
The most helpfull, friendly group of people ever!
K.
Very nice place with a large selection
C.
Great
D.
A big toy shop for big boys and girls
R.
They are very friendly staff
J.
Lots of bikes and merchandise. Friendly staff
J.
Great gears and deals!
S.
Awesome service and products
G.
Best motorcycle shop in Wellington
m.
Great sales and service!
K.
Motomart. BMW. Ducati. Honda. Harley Davidson.
I.
Great place for accessories!
G.
Helpfull, good people
J.
Very helpfull staff
J.
Good shop
A.
Great staff
M.
Lower hutts Harley's dealership
F.
So much mmmmmmmm
A.
Clean. Friendly staffs.
V.
Nice stock
R.
Luv it
S.
Pleasant and helpful.
I.
Great place
S.
Good service
D.
Expensive
S.
Helpfull staff
ا.
(Translated) A wonderful store in which there are motorcycles of various kinds and motorcycle rider supplies of various types and are also wonderful.
(Original)
مخزن رائع فيه من الدراجات الناريه بمختلف أنواعها ولوازم راكب الدراجة الناريه المختلفه الأنواع والرائعه أيضا .
D.
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A.