Reviews of Max Pennington's AutoCity - New Plymouth. (Car Dealer) in New Plymouth (Taranaki).

Max Pennington's AutoCity - New Plymouth

406 Reviews

260 Comments

Max Pennington's AutoCity - New Plymouth

Car dealer

Kia dealer

Mazda dealer

Mechanic

Mitsubishi dealer

Nissan dealer

Suzuki dealer

Used car dealer

86 Molesworth Street, CBD, New Plymouth 4310, New Zealand

View all the reviews

Description Map Open Hours Reviews Contact Photos

Description

Information of Max Pennington's AutoCity - New Plymouth, Car dealer in New Plymouth (Taranaki)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of Max Pennington's AutoCity - New Plymouth

Monday

8 a.m.–5 p.m.

Tuesday

8 a.m.–5 p.m.

Wednesday

8 a.m.–5 p.m.

Thursday

8 a.m.–5 p.m.

Friday

8 a.m.–5 p.m.

Saturday

9 a.m.–12 p.m.

Sunday

Closed

Popular times

Monday

8
9
10
11
12
13
14
15
16

Tuesday

8
9
10
11
12
13
14
15
16

Wednesday

8
9
10
11
12
13
14
15
16

Thursday

8
9
10
11
12
13
14
15
16

Friday

8
9
10
11
12
13
14
15
16

Saturday

9
10
11

Reviews of Max Pennington's AutoCity - New Plymouth

S. A.

Best car dealer in town. Special thanks to Micheal who made it possible for us to have a brand new car just before Christmas. Best customer service :)

I. M.

I inquired via email and got a reply from Maxi within an hour. We went back and forth and he was very patient with all my questions. I had my head unit replaced and a rear camera installed in my Toyota Previa. Nice unit, great deal, awesome service. Will definitely recommend Auto City New Plymouth to my friends. Very happy with their service.

l. C.

Recently took my Jimny in for its service. Easy process to arrange the booking, The team were friendly and helpful. Also had regular updates on how the work was progressing and when to pick up. Nice!

T. K.

Bought a Kia Stonic through them and the follow up service has been exceptional 👌 . Tony one of the salesmen has been fantastic to deal with . We were in the south island when we gave Tony the date that we would like to pick up the Kia . Arrived back in the Naki every thing was done and ready to drive away . Just two things to be done , sign some papers and pell back the black Silk cloth from our new pride and joy .

K. W.

Recently bought a new Mazda 3 from Mike Hyland. He was introduced to us by Mark Wood and both guys are friendly, professional and kniw their products. The whole process of buying our new Mazda took less 45 minutes from our arrival at AutoCity. Highly recommend these two guys if you’re looking to purchase a vehicle

M. K.

Kaylee and Scott provided expert professional service in assisting me with AC issues with my new Kia (purchased from another dealer), they were welcoming and passed on key information I may have missed when I originally purchased the car regarding its servicing options. Communication was great, the work done by the team was superb, their advice was very much appreciated, and my AC is working perfectly again. Thanks for your assistance!

K. N.

I had my car serviced. Thanks to Glenda at Hawera AutoCity and Matt Jordan at AutoCity New Plymouth. Matt made contact with Glenda so I did not need to get my car serviced in NP. I live and work in South Taranaki. I used my vouchers which made the cost go down immensely and I was very pleased with everything. Thanks for the service much appreciated.

S. O.

The whole process of selecting, test driving and picking up the car was so easy. Karen really helped understand what I needed and got me the best outcome. I was so surprised picking up my car and unveiling it! Best car I've owned.

S. P.

I was referred to AutoCity for my Dodge's first service - what I found was a friendly bunch of people who go out of their way to make the experience convenient and easy! Good communication and professionalism will keep me coming back - thanks guys!

H. O.

Tony at Auto city is outstanding if you are looking to buy a Kia!! He’s not the typical pushy salesman 👨‍💼. Highly recommend chatting to Tony if you are wanting to chat Kia 🙌

H. T.

I am writing to let the auto city team know we were very pleased with the purchase of our 2018 Suzuki sport swift and the attention given by the sales team.whom were very professional and courteous and would recommend to anyone looking to buy a vehicle.

W. A.

We purchased a Nissan X Trail e power. The service from Matt Jordan the salesman was excellent and that included follow up instruction and advice. We are very pleased with the car.

B. B.

Just a sincere thank you to Aaron, workshop manager at AutoCity. Our motorhome holiday came to an abrupt end with a breakdown in New Plymouth. Aaron could not have been more helpful, considerate and accommodating. Turned a negative experience into something more palatable. Aaron bent over backwards for us and we could not recommend him and AutoCity enough. Thank you guys.

P. H.

Very pleased with the level of service from Auto City Electrical. The service manager and the auto electricians were very thorough in diagnosing why our car wouldn’t start and went above and beyond to sort out the issue and fix the problem. Thoroughly recommend.

D. T.

Great Service and very helpful team, My wife and I bought our first brand new car at Auto City 3 years ago, they were great to deal with and have offered courtesy cars when we had ours in for servicing.

K. I.

Had our first service completed on our Kia at Auto City. Aaron, Kaylee and the team provided excellent service, friendly advice and kept us updated on progress.

K. J.

I found Matt at auto city to be so easy to deal with when I purchased my swift. He showed me how to work everything on the car and what all the special sports features were and what the fancy screen meant such as turbo, petrol usage, breaking etc.. He was very friendly and not pushy at all as some car sales men can be, which was very refreshing. When I had my first service Matt helped me out by giving me a loan car and dropping my car off to the auto city shop. For my 10k service I arranged this with the auto city shop and they provided me with a loan car again which was a very decent car too. The girls in the office were super friendly and lovely and not sure who the guy was but one of the mechanics was also very friendly and helpful when I picked my car up. I was only without my car for half the day as they said. The receipt clearly explained everything they checked and replaced. I even got a card for a free car wash. I highly recomend Auto City to everyone and have been very happy with their service.

O. B.

It is the first time I used Hawera AutoCity for servicing my car. Staff are polite, friendly, very professional and helpful. Was pleased and impressed especially how they were handling things as it was Level 3 of lockdown. Will definitely go back and highly recommend! July, 2022. Has been yet to another service. Each time am pleasantly impressed by the attention to detail, how comprehensive the service is and that it is always done well before agreed time and at a high quality. Well done, team! ⭐️⭐️⭐️⭐️⭐️

A. L.

Excellent. Friendly staff. Had a full service performed on my Commodore (which I purchased from auto city) I was offered a pick up which I declined as I was already out and about. when I did arrive I was promptly greeted, and without delay, i was given a full rundown of all work performed, what type of oil used etc. etc. Very reasonable price and the car had also been vacuumed. Much appreciated. Thank you.

R. R.

I took my vehicle for a service to the Hawera branch. Everyone was very helpful picked my car up from work and delivered it back when completed. I was able to pay online. My car looked great when returned as it had been cleaned and polished. It was an effortless process for me.

L. J.

Brought a Mazda 5 months ago and decided to take it to a company that understood them for servicing. Their services have been quick and thorough right down to a quick rinse off and bars bugs.The staff are very friendly with can do attitudes. Text confimations and reminders are perfect for busy people. Happy repeat customer.

G. O.

Such an easy process to have my Mazda serviced last week - from booking in with Aaron, drop off (and pickup of lovely Triton loan vehicle!) to collection - office ladies are always friendly and helpful - and loved that guys had given my car a quick clean - much appreciated

M. C.

Just had the first service check on our Mitsubishi Outlander completed at Hawera Auto City which was carried out professionally. All went as expected and price was reasonable. Staff were friendly and helpful. Would recommend Auto City.

B. V.

I had never previously considered buying a Kia vehicle but the reviews which I read online persuaded me to visit the show room in New Plymouth. I am pleased to say that I purchased a Cerato after test driving it. I was impressed enough with the entry model; the value for money .the many safety features and the multi function electronic wizardry. After sales service and warranty guarantees fully justified the excellent reviews. I ordered an EX model which arrived at the due date. The finish of the inside and out is of a very high standard. The communication with the sales team was excellent. Overall I am totally satisfied.

p. k.

Had my Nissan's air bags replaced here, very pleased with the level of communication and customer service received. Hope You continue to maintain these standards as this is not often found in these businesses.

C. B.

This review is for the Hawera Autocity branch - purchased an ASX there last year and the beginning experience as well as customer care and ongoing service has been excellent all around. Would definitely recommend getting a new car here, they are friendly, not pushy at all and the service team are fantastic. Check ups following the purchase of our car made us feel like we were actually valued as a customer!

B. S.

The Team at Auto City are always helpful and accommodating. Great service and I have had my Colorado for 9 years purchased from, and serviced with them. I was really blown away when their sister provider Auto City Tyres fixed a slow puncture and charged nothing! of course getting it back washed is a +1% more too. 11/10 team!

C. N.

Matt was great to deal with. Answered all our questions and smooth communication.

G. B.

Bought a Haval H6. Mike one of the salesmen has been fantastic to deal with. I was in Tauranga and gave him a date to pick up the car it was ready at that time just sign a few papers and then was ready to ride the car. awesome service and car.

M. C.

I have a Harrier warranty on my wife Suzuki Swift and was a bit dubious about having to do 6 monthly services ONLY with this dealer. Just had the second one done. Both completely fully, on time and at a very reasonable price. Even replaced a rear windscreen wiper refill for the massive cost of $4.93. Service staff friendly and competent :)

L. I.

I cannot recommend the team at Max Pennington’s AutoCity enough. Charl & Aaron were such a pleasure to deal with, from start to finish. The car came at an unbeatable price, in excellent condition and they even came and delivered it to us. We’ve just had our 1st service through them and again received top quality service and at a good price.

l. h.

We've just bought a new Mazda CX-30 through Mike at Auto City and are so pleased with the service we received throughout the process. Mike was able to clearly explain all the safety features that the car has and these make it such an outstanding car together with the cutting edge Japanese design flair of this company when compared to other brands. I would definitely recommend Auto City to anyone wishing to buy a super efficient and stylish car.

C. &. W. B.

Have recently used both Hawera and New Plymouth Auto City services and once again very happy with the services provided from the initial book in process with reception, through to the service department and eventual hand back of my vehicles. All done in a very professional and friendly manner. Would highly recommend this organisation for all automotive needs.

B. S.

I have just moved to Hawera, and took my Holden Integra to Autocity for a WoF, the service was first class, friendly and efficient. We've now taken our Fiat RV to Autocity as well for a scheduled service. As it is not new we had a few questions, and the team at Autocity were great with their responses.

M. M.

After purchasing my Mazda 3 at AutoCity Hawera I have been returning for servicing to the car. Communications with the team are casual and easy and my car is treated well and in a timely manner. I appreciate the reminders re servce and WOF due dates. And I love that they wash my car after they are done. There's nothing more I could ask for.

D. L.

We bought Kia Seltos and we are totally happy and satisfied with the service provided. The service provided by Lee Kelly was excellent and oh boy, he is a walking talking google when it comes to providing info and answering customer questions. Time management, professionalism, customer relationship, you name it, Lee has it! Our appreciation and thanks to Mr. Sanjay Achari for being part of our purchase. We are one happy customer.

R. C.

Popped in to make an appointment to get our vehicle locking system looked at, they looked at it straight away, offered us a courtesy car if we required, and rang and let us know what our options were prior to fixing. Very helpful and friendly staff. Fantastic team.

G. A.

Very good friendly service with an immediate resolution to the issue presented. Also, helpful advice provided as requested. Flexible in pick up of vehicle too. Highly recommend.

I brought the new equinox at auto city New Plymouth, the sales team were fantastic to deal with especially Jason, his product knowledge was outstanding, I would buy a car from him in the future. I absolutely love this car. the after sales has been poor to say the least, still waiting for a problem to be resolved, but that is out of auto city hands until Holden come up with a solution. They have been slack keeping me up to date with what's going on.

C. B.

We recently had our Mazda CX5 serviced at Auto City and the service was excellent. Had no problems booking in for the and the receptionist was very friendly and helpful - The vehicle was returned fully serviced and I can definitely recommend Auto City to anyone looking for a top of class Car Dealership.

V. A.

Thank you to the great team at Auto City Hawera. They are always friendly and helpful, they kept me informed about the work and when it would be completed. Due to circumstances beyond their control there was a slight delay and they most kindly lent me a vehicle to use. Glenda is always bright and cheerful and highly organized, a pleasure to deal with. My car was also nicely cleaned when I picked it up. Thank you all.

D. B.

Totally satisfied with my experience when I purchased my 2017 Holden Barina LT recently. Love my NEW car.

C. S.

Great service. Very helpful when I needed just the right car in a hurry. NOthing was any trouble and within 24 hours I have a fully serviced and fuelled up car of my dreams for a reasonable price. Thanks Team!

K. B.

We have just had our Mazda BT 50 4wd fully serviced at auto city and could not fault the excellent job done by them. Not only did they carry out the service they also washed the vehicle and vacuumed it so it looked and smelt like new again. Great job... very impressed.

K. C.

Exceptional service and well informed, friendly staff. Our Holden required some off site parts to pass its warrant, so it needed to remain in the shop over the weekend. Without hassle a near new Mazda sedan was arranged as a loan car for the duration. I was kept well informed throughout the entire process and our car was returned to us within the expected timeframe.

B. H.

Originally we only stopped in to test drive an ex-demo car as we were in the market to upgrade. They knew we were shopping around and were very open about what they could & couldn't do. In the end we purchased a brand new car that met all our criteria and the price was perfect. They went out of their way to help ensure we got a sharp price including twisting Nissan's arm. Thank You.

P. R.

Great experience, very helpful staff, especially Mark and James. Helped me choose a great car. Love my new Mazda 2. This is the 5th car we have purchased through Max Pennington and will continue to go there first when looking for a car. Highly recommended.

T. G.

Top service we had broken down carley & steve went out of their way to get us back on the road, following a really bad service from the AA breakdown that left us stranded on the side of the road for over 6 hours, for premium customers they have some serious staff issues, we had over 4 different people dealing with our situation,we believe these staff members are working from home thanks to Cindy,Covid out going labor Government they need to be operating from a business office to keep them focused on their job..

C. C.

Kayne and his team went above and beyond to get the issues with my vehicle resolved which have been plaguing us for months. Great job and keep it up! Followup Review are utilising the Autocity team for services on both my Carnival and Nissan Leaf; process could not have been easier. Very efficient and effective. Thanks all.

J. &. K. P.

Our car was booked in for a service last week and we were satisfied with the result. Because we couldn't get into pick our car up on the same day it was stored securely undercover until the next day. We also appreciated the car being groomed for us aswell. Thankyou.

N. P.

We recently purchased a Mazda CX-3 from the New Plymouth Branch. We are very happy with our purchase and the professional service that Mark Wood gave us in explaining all the features and a follow up call after a week to see how everything was going. We have been dealing with Auto City for about twenty years and always found them great to deal with.

C. D.

I have bought a few new cars from this dealership over the years and really I can’t say enough about them. They give exceptional service both in the buying of and the after sales service. I absolutely recommend Max Pennington.

L. S.

Very happy with the service received. Charl Swart in particular was very helpful, kept in touch every step of the way with progress on when my vehicle would be ready to pick up. Charl spent 2 hours with me on the day of pick up to go through features etc. He even came out to my house to ensure my new vehicle fitted in the garage. I had to have the door lifted and still wasn't sure it would fit. I love my new truck. Would highly recommend Auto City.

T. H.

I have a Suzuki Swift Sport and spend a few days each week in Hawera. Its been really handy to be able to have the car serviced while in town. Service has been fine and I am happy to recommend the folks at AutoCity

G. s.

Max Pennington were an absolute pleasure to deal with. Every question we asked was answered promptly. We were kept up to date on the delivery expectations for our new vehicle. As far as we are concerned they went the extra mile to ensure purchasing a new vehicle was a pleasurable experience. We are really enjoying our new Holden. Many thanks to Mark and all the staff.

A. M.

I was notified that my car was due for service, which I hadn't noticed. At time of booking I informed them that I would need my car by a certain time, which on my return was ready, washed and waiting for me as promised. The service team are very friendly and always willing to help with a smile. Thanks for the great service.

Really helpful staff here. We stopped in for some headlight adjustments on our van which turned out to not be as simple as we thought. Staff were happy to help us out and check the lights without charge. Would visit again for any mechanical issues and would recommend! Thanks guys & thanks to lovely receptionist too

C. C.

Max Pennington's AutoCity could not have been more helpful when I wanted to purchase a car, going above and beyond to make sure I got the right vehicle. They continue to assist whenever I have questions or need help. Plus, this company offers regular servicing, and reminders for WOF, which means that my car is always maintained to a high standard. This makes me feel safe on the road.

Z. T.

I have always had a great experience with Auto City. Very quick and easy services and WOFs. The team always makes sure that if I am booked in during working hours I am able to have use of a courtesy car. Would highly recommend to anyone looking for a local and friendly company!

K. C.

First experience with routine service for a Nissan for year 2. It was easier than the first year at Spotswood which must have been difficult after the fire. This service was efficient and we were notified of pick up time. Well done as this was still level 3.

C. M.

Thanks for the great experience purchasing my new Kia Seltos. Lee Kelly was very helpful and friendly and kept me well updated and informed during the Covid-19 delays. Very happy with both my new car and the service received.

B. B.

Had a great experience when I purchased my new Suzuki Swift. Cam Northcott is a great Salesman and was very helpful, patient and understanding to our needs. Thanks for making the process a great one!

G. R.

Quick efficient service and the staff couldnt do enough to help including the office lady. My car was well looked after and finished within the agreed time frame. No hesitation in recommending this business.

L. P.

I had my car serviced 2 weeks ago and once again the AutoCity Hawera Team were great to deal with. Quick service and they even dropped the car back to me at work. Recommend to all.

P. H.

Was really pleased with the efficient and friendly service of our Mazda at the Hawera branch. The problem was tracked down very quickly, a part sourced overnight and the car was ready for collection the next day. Thanks!

V. B.

I had the pleasure of dealing with Cam at New Plymouth. He was fantastic to deal with, great knowledge of the vehicles and very patient, even when i was pushing for a hard deal. I am very happy with my purchase and look forward to the ongoing care and service Max Pennington will provide. 😊😊😊

A. M.

I bought a used Mazda CX3 recently and while not negotiable on price, (which I felt they could have been), the vehicle was immaculate, (a credit to the previous owner), and was presented to me on the day fully groomed, full tank of gas, recently serviced, new Reg and WOF, and a 5 year warranty. The salesman was great and fully took me through all the features of the car as well synching my cell with the cars system. Its all good with Max Pennington's so far.

b. p.

Brought my new Suzuki Baleno from Karen at Autocity. The service I received was amazing. The staff were all so friendly and helpful. Karen was brillant. Very willing to help and answer all of my questions. The service after my purchase has also been very good.

B. M.

I had my car routine serviced the other day and I was treated like a VIP. This happened at the Hawera Branch so I must mention Glenda on reception. Nothing was to much trouble and she went the extra mile. This is what will keep me going back to Auto City.

R. &. C. C.

AutoCity Team provide reliable service every time. The lads at the electrical shop were very helpful in sorting the correct replacement battery for the vehicle. The workshop guys conducted a service on the vehicle quick smart and was ready for collection in a few short hours.

R. G.

Excellent customer service. My car was booked in for a service at a time that suited me and the service was completed quickly. I appreciated having the results of the service discussed when I picked up the car, without even asking for more information. Thanks.

J. &. W. H.

Aaron dealt with our motorhome whilst it was rented with shareacamper, and we cannot speak highly enough of his professional attitude, amazing communication and he went above and beyond to investigate the issue and have the van back on the road the same day. We live in Auckland and knowing it was in such good hands was worth so much. Thank you again, 5 stars to an amazing person and great business.

A. D.

Had some questions re my Mazda CX-3. All answered to my satisfaction. Great team at reception and at collection. Lovely clean car too ! Drives like a double dream now !!!!!

N. B.

What a great Team at Kia, Jason was great to deal with. Love our new Kia Seltos 1.6T AWD. Sanjay is always a pleasure to deal with, 5 brand new vehicles in 3 years proves we love the product and service at AutoCity New Plymouth. Highly recommend. Really happy with our purchase experience with Auto City and absolutely love our brand new Celerio. Great service friendly and very helpful team. Cam is a friendly and helpful salesman and this is why we came back 6 months later to purchase another new vehicle. We have just brought another Suzuki this time a Vitara. Great team to deal with at Max Pennington's AutoCity New Plymouth recommend this team to everyone .

E. W.

Looked at all makes and models suitable to our needs before settling on a Suzuki. Pennington's made the entire experience enjoyable, knowledgeable and totally professional. Nothing was an issue, no query left and everything done in exactly the time frames they provided. Totally awesome team to deal with, highly recommend to all. Thanks Pennington's.

H. E.

i have been dealing with Gemma the service advisor and she has been fantastic to deal with, being a service advisor is a hard job and i appreciate her time.

H. W.

Great service at autocity New Plymouth. Just purchased my first car here. Was such a hassle free process and they provided excellent service throughout the process and very helpful as well. Highly recommend.

P. L.

Have just purchased a BMW from the Hawera branch all the staff couldn't do enough to help Thanks to Peter who follows up to make sure we where happy what great service from the whole team. My wife took the car in to get something checked was dealt with then and there amazing Thanks to the office lady as well. Will be back Peter and Bronnie lister

A. K.

Recently purchased a Mazda CX30. The whole process was very professional and we were kept fully informed. Mike our salesman was great and gave us handy hints for the vehicle. The CX30 is a great ride with alot of safety features and technology.

r. b.

Took my Mazda 3 into Hawera Autocity for a 60.000Km service 2 hours later picked up the car nice and clean and a full report on the condition of brake pads and rotors. Excellent

M. H.

After looking around for a vehicle, so glad we stopped in at AutoCity. The Sales Man was really helpful. We love our car it's so comfortable and is running like a dream. Thank you so much Cam & AutoCity.

Fantastic service, we were in a Pontiac classic car and looking into the auto electricians opposite and found it was closed. A Penningtons Salesman saw us and asked if we needed help and said maybe they had a mechanic available and directed us to the workshop. The Workshop supervisor organized a mechanic to imeadiatly and fixed our car. No charge! Everyone was so very nice. .

A. S.

Nice easy experience considering the service centre is a bit displaced at the moment. Got a lift to and from work and the best part- packet of lollies waiting for me when I got my car back. Way to this sweet-tooth's heart! Thanks team!

G. P.

We took our son's car to the Hawera branch. The service was completed in the time we expected and was what we expected. Glenda even walked out in the pouring rain with an umbrella to shelter us. Well done. Thanks.

I've found the counter staff at Hawera staff to be outstanding to deal with. They communicate well when explaining what is involved in each service. Our vehicles are serviced to a high standard and in a reasonable time. Would recommend Autocity to anyone.

R. D.

Very helpful and very knowledgeable, Mike in Mazda sales is always there to help when I need him. Recommend to anyone.

L. L.

Service is top notch! I recently had a service booked in and as I had recently had surgery and was not cleared to drive, they offered to drop my car back to me at home. I was most impressed! Well done Max Pennington AutoCity :-)

L. H.

I was 100% satisfied with the service I received and continue to receive from such a fantabulous team of people at AutoCity in Hawera. In summary - Fantastic personnel serviced my car with top quality expertise!

P. W.

My employer has bought a number of new vehicles from AutoCity, so it was a no-brainer to upgrade our personal car from their Used Cars selection. We've had it a week and we're so far very pleased with our purchase and their sales staff. They brought the car up from the Hawera branch, groomed the car, explained its features and my wife drove it off the lot. (I'm still to have a drive! LOL). Thank you Mark Wood in particular.

C. M.

We recently brought a new Nissan from Wim at auto city and are really happy with the service he provided. Wim listened to our needs and directed us to the vehicle that would best suit our lifestyle within the price range we were looking at and kept us up to date right throughout the process.

J. P.

Having not purchased my Mazda BT50 from Autocity and bringing it into there service department, the response from the front desk girls to the workshop Manager and to the person who valets my Ute each service. A GREAT BIG THANK YOU. A JOB WELL DONE. cheers John.

D. B.

Lee Kelly is an excellent salesman, with impressive product knowledge. Everyone in this company that you connect with gives personal service. They all made buying a car an enjoyable experience.

A. B.

Just purchased my first brand new car at autocity New Plymouth. Cam provided plenty of information, allowing me to make my own unpressured decision, including keeping me up to date with delivery delays due to shipping issues - Excellent hassle-free service throughout the process.

B. L.

Great service and very friendly team. They were more than happy to accommodate when I couldn’t stick around for a wheel alignment, and I could pop back in later in the day. Highly recommended

I recently bought myself a new Suzuki swift from AutoCity New Plymouth. The salesperson I dealt with was Cam and he was super helpful and informative. I highly recommend AutoCity to anyone considering their next vehicle purchase.

P. H.

Great friendly team, purchased a new Nissan Navara Ute and Kirt went out of his way to ensure on time/same day delivery was achieved. Thanks Kirt and the team at Max Pennington’s AutoCity

G. H.

Excellent service experience with very polite staff. My wife had a coughing fit while picking our car. One of the staff gave her a cough lozenge much to her relief. This was very much appreciated

C. J.

Booking is easily done over the phone, drop off and pick up arrangement accommodated my need and the staff are friendly and happy to help. Documentation was clear and thorough. Service was also done timely.

J. W.

We are delighted with our new Trax. The service and support we received during our negotiations was outstanding and we look forward to future contact with servicing etc. Thank you to Matt Jordan for your support.

M. E.

Our new LT Trax is great. Right height for us oldies to slide into the seats. Enjoyed working with the Sales team, and the handover was a breeze. Good Work Auto City. Murray

T. B.

We brought our daughter's Kia Picanto in for an assessment, both for a WOF and an indication of future repairs. Their assessment was thorough and accurate and the repairs were carried out efficiently with minimum wait.

S. T.

I highly recommend Autocity New Plymouth, I dealt with Romi, who has been an absolute blessing while my car has been in. I was kept in the loop and got regular updates, Romi went out of her way to ensure I got the best possible service. Such a pleasure sending my car into Auto City New Plymouth. Will definitely be back.

M. R.

Had bought a Nissan XTrail few years back , the overall experience from purchase to delivery and after service has been excellent. Keep doing the good things . thankyou.

D. G.

What a positive enjoyable experience buying my new vehicle from Max Pennington Auto City. Mike was knowledgable and answered all my questions. There are obviously good processes in place for the complete purchase timeline. Liked the followup phone call. I would thoroughly recommend buying a vehicle off Max pennington Auto City.

M. S.

I've been dealing with Max Pennington Autocity for years now. I've brought two cars from them and have always had them serviced at Autocity. The team are friendly and helpful. Great service, keep it up!

S. T.

We recently purchased a vehicle at Auto City. We received very good service on pre & post sale follow up Matt displayed a good knowledge on the vehicle and was very pleasant to deal with.

K. W.

I have just brought a Mazda CX3 from Max Pennington and i love it, the service has been great, our salesman took us right through our new car and has phoned since to see how everything is going,Very happy with the service.

L. M.

service at hawera autocity was fantastic. called in there as i had an issue with the car i had just purchased, they fixed the problem free of charge, going the extra mile, friendly people and very helpful. considering i hadnt even bought the car from them i was blown away!

K. K.

Service is brillant. Love my new car. Thank you so much for being you Karen. Your a very good sales lady and a asset to the company.

C. J.

Always had a friendly experience with the staff. Only downside is no offer of loan car as it took longer than first quoted

C. N.

When we recently purchased our Seltos we found Lee kelly to be a fantastic down to earth person to deal with and he spent alot of time making sure we knew how to use all the functions in the car. We love our car and look forward to a good ongoing relationship with autocity.

T. M.

I had booked my car into be serviced online, but after receiving the confirmation i realised i had booked the wrong day. They were fully booked on the only day i could bring it in but they found a way to get it in and i am grateful for the effort.

M. H.

I had the best experience ever at the new Plymouth. Cam was amazing and very helpful made buying a new car extra special. Thanks auto city for the great service 🙂🙂

T. F.

I put my car in for its 45000k service and was welcomed by a very lovely helpful receptionist at Hawera.The service was done while I was at work and the car was washed and delivered back to my business within hours, very happy with the service and competence of everyone involved.

J. D.

Recently purchased a Nissan from Max Pennington Auto City. The Nissan (and Holden) sales team did a great job. I couldn't have asked for anything more.

D. S.

Thank you to the team at auto city for giving our vehicles the best servicing possible. The friendly reminders are a bonus to make sure our vehicles are always running smoothly.

D. W.

Apart from the fact that my car wasn't booked in when they rang up and booked it in, the service I got was excellent. They bent over backwards to get the car in. The staff on duty was really good.

M. H.

We dropped our BT50 Ute at the Hawera Branch of Autocity and were greeted by a cheerful receptionist , who had organised a loan car for us. The ute was ready on time , washed and serviced. Thank you.

D. M.

Excellent experience purchasing my Colorado. Mark Wood was very helpful and friendly. I would definitely deal with Auto City again.

J. P.

Got my car serviced, i was very satisfied, 10/10 fully recommend. Friendly staff, and awesome customer service, can't fault them.

d. f.

Excellent 1st service for my car..Hawera lady was so helpful..we were in level 3 still and she made drop off and pick up very easy..and they washed my very dirty car..thanks heaps

A. B.

Awesome service from Hawera Auto City. Pete Couchman was very professional and helpful and kept me in the loop at all times. Well done everyone at Hawera auto City :) I would defo recommend

B. M.

AUTOCITY have a very easy check-in for your vehicle service and advise by txt when the job is finished. Staff are always friendly and courteous.

G. T.

Thank you for the excellent work u completed on my car. I'm very pleased with it. I was kept informed as to what was happening and my car was good safe hands. Thank you

C. P.

Professional high quality service! Can’t fault it. Provide a replacement car for free if you book in advance as well! Highly recommended.

s. p.

I was looked after from the moment I entered the car yard. No pressure to buy. I did end up purchasing a Suzuki Ignis which I think is just AWESOME.

I. F.

I called about an issue with my mazda, took it in and it was fixed all in the same day, great service and easy to deal with.

D. P.

Having had my Qashqai serviced just recently I found the communication between myself and service manager to be excellent.He ran through with me what the service was all about.I was told I would be rung when car was ready which was done and upon picking up my car it was explained to myself everything that had been .I would recommend to anybody that was due to have their car serviced go to Auto city you wont regret it

W. A.

Brilliant service even through the Covid19 lockdown, kept up to date, had a little bit of a wait but very happy with my car;-)love it

B. E.

Very professional in their set up. Very helpful service team. Kept in contact with updates as works progressed. Abby was extremely helpful. Thank you team. appreciate your help & advice

S. B.

Excellent service with the sales team with the new trailblazer and spark hassle free and delivered on time both looking amazing highly recommended and I will be returning to purchase more vehicles

G. B.

We had a sudden window failure and just popped in there to see if they could help. They took our Colorado immediately and fixed the problem. The staff were fantastic

L. S.

This review is for Hawera autocity. They were great with communication, explanations and service in a timely and efficient manner. A pleasure to deal with. Thanks

A. M. M.

Good alignment service, very loyal to the customers staff's really polite, helpful and friendly. Thank you.

B. T.

Found the staff at New Plymouth very helpful. Cam very helpful and considerate when we decided to buy a new car. Service very good

T. M.

The team is very friendly, knowledgeable and they go out of their way to be helpful. We highly recommend Neil, Kirt and the team at Max Pennington's Auto City.

C. S.

Always enjoy my service experience when bringing my truck in. Front ladies are always nice and accommodate me with what I need. Always a positive experience, thank you.

D. T.

My car has a 6 monthly service which I don't need to think about. I'm advised on the date and the followup and documentation of work is excellent.

C. a. P.

We've had our second service with Auto City Hawera and the staff and service are fantastic... Well done guys, champion :)

A. V.

First Holden I have owned and very happy with the vehicle and the service I have received particularly Jason in sales.

J. W.

First time service in NP for our motorhome. Great service, friendly staff, thank you

L. F.

Job well done. While waiting you can have on the house, juice, coffee, biscuits and free wifi. Nice friendly professional staff.

L. J.

Pete and Aaron and the team at Autocity Hawera were a pleasure to deal with. Friendly, helpful and professional. I would highly recommend them to others.

S. K.

Cannot fault the service we received when we purchased our new Mazda Mike is fantastic and went out of his way to look after us, a very easy process thanks Autocity

b. S.

A great local company to deal with from new car purchase to servicing love the packet of lollies in the console after having work done, it's the little things that count small but memorable :-)

B. B.

Great service ... was my first time and the team were incredibly helpful. Fast and efficient... love that they gave her a spit and Polish 😁

M. W.

Excellent from when we decided to buy a new car to driving it out the shop. Great communication and follow up.

K. -. W. M.

Excellent service from both NP and Hawera salesmen, particularly Peter and Aaron in Hawera. Good follow-up from Peter. Very happy with deal.

M. J.

AutoCity serviced my car last week as well as put new tyres on my mother's car, no complaints, everything went well and the service was great.

D. S.

Very friendly and helpful staff. Would recommend highly to anyone who needs to buy a vehicle of get servicing/repairs done.

W. F.

If you have loads of money buy your car here, we are still far too heavily dependent on fossil fuels especially with regards to out transportation needs, electric cars are no alternative either, the quantum jump will be utilising converging beams of certain high frequency harmonics, there is a shape rounder than wheels that being (Waves) if you have enough of them and of coarse the command.

k. w.

Always excellent service from Aaron & the team. Worth the trip up to NP to have them work on our Dodge.

J. R.

Had car serviced in Hawera. Great team to deal with very satisfied with their work.

A. C.

I had excellent service for a recall part for my Mazda car.

k. m.

Totally recommend Auto City. All staff were friendly and very helpful. Very happy with my new car

B. S.

I personally recommend Matt Jordon from the Nissan team never had a problem & very helpful. Thank you. Dingo

B. P.

Went in with an air conditioner problem - they looked at it there & then AND then spent an hour fixing the issue. Great service, since I wasn’t booked in!

D. C.

The service at Hawera is always professional and friendly. The team in Hawera are welcoming and they provide the best customer service

H. E.

Would have like the car to get a wash as part of the service. But we’ll I guess not all Nissan service hold the same standard

S. P.

We had a wonderful experience buying a vehicle. Contact and updates were frequent and everything they promised was done.

M. G. (.

Awesome customer service. Took our Kia stinger here and they were very helpful

L. M.

Just had my Suzuki Swift serviced Very professional as during Covid 19 Very happy everyone very professional Thank you

D. R.

Great experience when buying our new car very professional and attention to detail highly recommended

P. A.

The electrical service team were a pleasure to deal with. Obliging & helpful all the way. No problems at all.

R. S.

Ceramic treated paint, leather and tinted windows

J. B.

Delighted with our new vehicle purchase and the service from Cam and Craig was outstanding.

M. W.

Thanks for sorting storm damage to ute so quickly and within timeframe you estimated. Great service

Fantastic service, car had a wheel alignment done and was completed in no time!

B. N.

Great service great communication and friendly staff Prefer to go hear for all my Holden Services.

J. P.

The service we got from the frontline staff when the car was in for its service was great.

R. B.

Excellent team of professionals that took care of my service without a hitch. Cant fault the staff or workmanship.

C. S.

I think the biggest thing for us was the friendly staff and no pressure from them for us to buy a car, and very helpful when we did buy our Quashqai.

M. V.

Excellent service at both New Plymouth & Hāwera. Friendly & helpful team at both locations 👍

C. M.

When i rang to enquiry about my Mazda didn't get the best result or answers i needed but otherwise friendly enough on the phone

L. F.

Had my Jeep serviced, was great service and very helpful staff

G. S.

All company vehicles brought through Autocity, great service and a friendly team!

K. M.

great trade for my hilux ute, very happy with colorado ute

A. B.

Not bad cars starf are OK but a bit of a shame Holden pulling out of the car business

G. G.

Great service,Great vehicle,Great price.more than happy

L. K. -. G.

Great service even better i had a ute to use while mine was being fixed. Thanks

V. R.

Just got a new Swift - Excellence service. Really easy purchase

t. t.

The staff were friendly nice set up

W. R.

Great service with pick up and drop off. Car cleaned and even vaccumed

C. L.

Helpful staff and a great range of vehicles both new and second hand.

A. R.

Had the car serviced at Hawera. Excellent service Hassle free

R. A.

Great service from the Hawera branch did everything extra that was asked and in a professional manner

B. T.

Auto city were pleasant, helpful and friendly when I recently had a puncture.

P. M.

Efficient service centre. Costs upfront and they phone for approval if they find extras.

J. M.

Great business to deal with. Staff always friendly and easy to deal with. ☆☆☆☆☆ from us

C. H.

Always amazing to Deal with, excellent work and customer service

B. a. E. W.

Great service, excellent professional people, knowledgeable sales people.

S. T.

Karen is the perfect sales woman love her to pieces ❤

M. &. L. D.

Excellent service from the team at Hawera AutoCity

C. G.

Great Service and a very enjoyable experience. Highly recommend.

E. L.

Great tire service and friendly staff.

D. B.

We found Mazda Mike great to deal with

D. L.

Good quality vehicles with the back up service

L. B.

Awesome experience, great service and well looked after.

F. C.

Your people are good but your telephone system sucks!

l. s.

Awesome communication and service and my problem was all fixed like new thankyou

J. T.

It can't have been easy for the New Plymouth Auto City operation to split itself in two and resume operations in widely spaced parts of the city. But the service department - the one that had to move following a fire and the need for a rebuild - has managed the inconvenience (for itself and customers) very well. If you ask for a lift home after you've dropped off your car for a service, and you want to be picked up again when it's ready, the service is nothing short of excellent. That's certainly the way to satisfy customers like me, a pensioner with only one car. From experience, I can safely assume the rest of the procedure - car servicing, etc - is carried out efficiently, otherwise something would crop up with the car's use that would suggest otherwise. It hasn't. Well done, Auto City.