Reviews of Morrell Motors - Showroom. (Car Dealer) in Taupō (Waikato).

Morrell Motors - Showroom

280 Reviews

70 Comments

Car dealer

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Subaru dealer

17 Waikato Street, Taupō 3330, New Zealand

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Information of Morrell Motors - Showroom, Car dealer in Taupō (Waikato)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

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Reviews of Morrell Motors - Showroom

D. R.

Morrell Motors was recommended to us by our daughter who had purchased a Subaru XV two years ago. From the first contact Mark was extremely welcoming, courteous and helpful. We arranged a test drive of a Forester Hybrid, travelling from Auckland and throughout the process the communication from Mark, was excellent. After good advice about our options we purchased a new 2021 Subaru Forester Premium and we have been delighted from the moment we picked up our new vehicle. The communication, advice, patience and time provided by Mark and other Morrell Motors staff could not have been better. We are very pleased that we chose to drive from Auckland to purchase our new car at Morrell Motors.

S. M.

Having dealt with Morrell Motors for nearly 18 years I can affirm it surely is a great family business. The Morrell family has certainly looked after our family. My parents bought from Mark 15 years ago and the car was so reliable it is still going strong much to the delight of my nearly 90 yr old mum! My husband and I have bought 4 quality used vehicles from Mark over the years and together with the lovely Sean and his amazing service team these vehicles were fantastic. Through continued professional support and connection when the time came recently to buy my first ever brand new vehicle my first point of call was Morrell Motors. Mark and Emily took me through all my options and helped identify the Subaru Forrester Premium as ideal for my needs. With due diligence we checked out other dealerships and vehicle ranges in town which reassured us that we had made the perfect choice in Mark and Subaru. Mark is sincere, knowledgeable, professional and truly caring. Just loving my new Subaru and again loved the experience of dealing with Morrell Motors. If anyone thinks one of the stars is missing from the Subaru stars emblem then we found it at Morrell Motors- Mark. He is truly a star. Thankyou for such a great experience again. And yes we will be back when one of our family need your expertise in buying a vehicle. Morrell Motors is the complete package of expert sales and service. Thanks to a great team.

S. L.

Wonderful experience buying a car from Morrell Motors, Taupo in May 2021. Mark was fabulous to deal with. So professional and he went out of his way to make us comfortable with our new Subaru XV. Him and his team provided great follow up service going out of their way to help us, having only recently moved to Taupo. Fair to say that I’ve never been more impressed. This company gave us a “par excellence” experience in buying a new car. No hesitation in recommending this family run business with a terrific culture. Robert & Simone Nicholson.

P. M.

This is our 4th Subaru but the first new one and the first purchased from Morrell Motors. The service from Mark Morrell has been outstanding throughout the whole process. From helping us to work out what best suits our needs right through to setting the car up for us and running through all the features and tech. Love the new Forester and we are very impressed by the quiet smooth ride, adaptive cruise and all the safety features. We would not hesitate in recommending Morrell Motors and Mark in particular for any new car purchase. Sharon and Paul Masters Subaru Forester Premium

G. P.

We have owned Subarus off and on since 1982. Mainly used as a mountain car for skiing. We approached Emily to buy a smaller hybrid as out present car is a bit too large now. Unfortunately the Hybrid was a too large for us. Emily showed us an XV Premium. This was ideal. At all times Emily was very professional and friendly and did not pressure us into buying, She let us take our time with our decisions. The XV proved ideal for our needs. She gave us a very fair trade in price which helped. We have found Emily and the team always very helpful and prepared to go the extra mile for us. The team also helped with another family Subaru. That was much appreciated. I can not speak highly enough of the service we received and fully endorse their professionalism, knowledge and patience in completing this transaction. Congratulations to the team. Gary and Kaye Powell Taupo

k.

Recently I purchased a new Subaru Outback Touring from Morrell Motors. This is my fifth Subaru and I originally moved into the make because I wanted a safe and comfortable all wheel drive station wagon which could tow a light trailer and safely carry a very large Arctic dog. I found the Subaru Legacy models to be perfect for my requirements over the past 20 years. Living in Auckland but with family in Taupo I eventually found it easier and more straightforward to have my Subarus serviced by Morrells while visiting Taupo. Now again a resident of Taupo I continued to have them service my Legacy and also a Corvette - a challenge which they happily overcame. Sean at the service desk is the front man for Morrells for many customers and I have been impressed by his friendly and knowledgeable professionalism. No challenge is too difficult for Sean... This year I wanted to buy a new wagon and considered my options... exotic Europeans with questionable reliability and terrible depreciation?? I shopped around and got quotes well over list price, everchanging delivery dates from disinterested salespeople. Then the new Outback appeared on Youtube and down to Morrells I went!! At a meeting with Emily at Morrells in March the deal was done... a trade in price agreed, colour and trim selected and total price on paper. This came about after an initial visit to sales introduced me to Emily who discussed the new model and answered all my questions. There was never any pressure and the sale process was done in a relaxed manner. Emily kept me informed and updated throughout the intervening time and she is to be commended for the professional way she develops a positive relationship with the customer. She understands that buying a new car - a new model - can potentially take a customer out of their 'comfort zone', and I am extremely happy with my new Outback and I am so pleased that I bought Subaru #5 from Emily at Morrell Motors in Taupo. Customers are valued at Morrells and this is reflected in their service!!

G.

We have owned Subaru vehicles for 16 years or so and we knew whatever late model we chose would be great. We met Mark when looking for a new Subaru. He was very informative, genuine, polite and went those extra yards to help us that other dealers didn't. We are delighted with our new 2020 Subaru Forester Sport. Mark made the process of purchasing our new vehicle hassle-free. The vehicle was delivered to our door with a thorough reassuring demonstration of the Forester's assortment of great tech and safety features. There was even an unexpected gift-box of goodies in the boot. We would certainly recommend Mark and Morrell Motors to all who are considering Subaru as their next vehicle purchase.

m.

Cannot be any better, buying a car thru Morrell motors! Perfect service, more than perfect communication. My new car was delivered all the way from Taupo to Tauranga. Really excellent! Thanks again!

M. J.

To Mark & The Team at Morrell Motors Thank you for the exceptional service we were given throughout our recent 2021 purchase of our Subaru Premium XV. From the moment we first stepped into the showroom we were treated as though we were their No.1.Customer. Mark’s professionalism and expertise was reassuring and unlike anything we had experienced before. We are completely happy with our new Subaru 💕 and cannot recommend Morrell Motors enough. Thank you all.

A. T.

Well done team! Particularly a special mention to a few individuals in this team as they have exceptional customer service. A group dedicated to making the customer experience and satisfaction tip-top, they think of almost everything. Buying a new car through this team certainly felt genuine. In my opinion other Taupo companies could learn a thing or two from them. I really hope this service continues through the remainder or my car ownership because I’m in for the long with this purchase! It’s a beaut.

S. S.

The service at Morrell Motors was fantastic. Especially with Mark who treated me like I was the only customer. I ordered my car during Covid and had to wait 6 months for it to arrive. Every step of the cars journey was related to me in a timely fashion. When the car arrived Mark took 3 hours in coaching me on every part of the car. I have had my first service and feel confident that if I need any questions answered they will be dealt appropriately. I would highly recommend this company and Subaru Regards sally Sims

M. F.

It was great buying off Mark. He kept us informed all the way through the purchase and on delivery he spent time with us showing us all the features of our new XV. Best sales service we have ever experienced and would highly recommend purchasing a vehicle off Mark at Morrell Motors.

B. T.

Outstanding. Had never considered Subaru as a vehicle until we read an article in the paper so included it in our "list" of vehicles to try. From the outset Mark and his whole team were excellent in every phase of the process. The vehicle sold itself so the decision on what we purchased was a "no brainer". We intend to purchase another new vehicle in approx 12 months and as a result of our experience with Morrell Mtrs Subaru will be on the top of the list. 14 months on and we have purchased an Outback. Once again product and service was outstanding and we have no hesitation in recommending Mark and his team to friends and family.

O.

After searching for several months to find a vehicle that suited our needs I began pricing a new Subaru Outback throughout the North Island . Mark Morrell at Morrell Motors was by far the most straight forward and easiest I dealt with. With absolutely no pressure every communication and process was flawless and clearly outlined. Communication was always of a very high standard with faultless attention to detail. This inspired confidence and trust. Other dealers could learn from him. On picking up the vehicle and meeting Mark in person this was again confirmed. Purchasing our car at Morrell Motors was made into a pleasurable experience. I thoroughly recommend Morrell Motors.

W. K.

"Too easy". That"s how i would describe the process of purchasing our new Subaru 2.5 Premium Outback from Mark at Morrell Motors. After being into our local dealer and not getting the feeling that they were interested in selling me a car. I emailed Mark and instantly felt like I was a valued customer. Mark was open, precise and welcoming. We purchased the car unseen and added plenty of extras nothing was an issue and sound recommendations were made by Mark. He presented a package that worked for us, trading our old Outback on the new one unseen for a fair market price. When picking the car up Mark took as much time was needed to ensure we knew everything about the car and set it up fully to suit my wife and I. Exceptional is how I rate Mark and his team and would highly recommend that you call Morrell Motors if you looking for a new vehicle.

J. W.

Coming from the top end of the country it would be more logical to purchase a vehicle in Auckland! When looking to buy in late 2020 I contacted the city dealership but got the feeling that I was just another number on their (possibly long) list. As impractical as it may seem, I looked much further afield and had a TOTALLY different experience when dealing with Morrell Motors. Mark lived up to and exceeded all the reviews. The handover of the car in Auckland was thorough and I appreciated his call on the drive home to check that all was well. He is a great communicator and I know that he is just a phone call away if I have any questions. I have since recommended Morrell Motors to others. Jan Wood Whangarei Subaru XV December 2020

I. G.

After much research I had already made the decision the Outback 2.5I X AWD would fit what I was looking for. I searched online throughout New Zealand and Morrell Motors had exactly what I wanted [including the colour]. So I emailed Morrell Motors and shortly after Mark rang. From this point forward the whole process to ownership was made easy. Marks’ communication is clear, respectful, super inclusive, and friendly: in short nothing seems too much for Mark. This was my third new car and first Subaru so I had mountains to learn. Both at the test drive and when I picked up this beautiful car Mark was patient and explained the many features in great length. Post the sale I had a minor technical issue so I contacted Mark who worked me through putting it right. Mark and his team are welcoming, respectful and helpful. Distance is no barrier – I live in the Wellington region and Taupo is a very pleasant place to spend time; the bonus is the great drive up to Taupo and the outstanding after sales service. I highly recommend Morrell Motors.

R. H.

Hello Mark. The New Forester-x-sport is living up to all my expectations. Thanks for your help with every aspect of this purchase , from the test drive to the couple of hours you spent with me explaining all the tech before I drove out of your showroom. You are to be commended for your professionalism, courteous and friendly manner and your communication skills "Nothing is too much trouble". As a new customer, I'm sure that a great relationship will develope with you and your team in the years to come. I have no hesitation in highly recommending Morrell Motors Taupo to anyone looking to buy a new vehicle . Honest, genuine , friendly service , a breath of fresh air, thanks again Mark. Rob Horwood Subaru Forester-x-sport Rotorua.

j.

We have owned Subaru cars continuously for in excess of 30years, and changed models as our family and circumstances have changed. Our first purchase via Mark and his Team was in mid 2018 with the acquisition of an Outback. The journey to secure this vehicle was a very positive experience for us, right from the initial scoping and confirmation of our needs, evaluation of choices and to the handover briefing, some 3 months later. The service from Mark, has been impressive throughout the whole process. The relationship with Morrell Motors has grown since, with friendly, helpful service and provision of a courtesy car, for service appointments, given we live outside Taupo. The Team are professional, approachable, knowledgeable, and are excellent ambassadors for the Subaru brand. We would certainly recommend prospective buyers/sellers (trade-ins) have a chat with Mark.Josef + Robyn Sidler

M. N.

I recently purchased a new Subaru from Morrell motors. Mark and his team were extremely accommodating to the fact that I already knew which vehicle I wanted and were able to organize the Impreza in a very short amount of time, despite not having any warning of my arrival. The functions and capabilities of the vehicle were described and explained accurately and my experience driving the vehicle has so far been excellent. I would definitely recommend Morrell motors for their efficiency and flexibility.

M. B.

I have known Garry Morrell for about 25 years and have always had wonderful service from him. And more recently, Mark. Morrell Motors really do the very best for the customer and I feel I can trust them. I did purchase a vehicle from another dealer but was underwhelmed with the lack of service. Have been very pleased to do business with them again with the purchase of my Subaru Outback and look forward to buying my next car from them as well.

J. D.

Thank you Mark on the recent purchase of our 2021 Subaru Forester and trade on our previous vehicle. The team at Morralls took care of every aspect and were highly communicative throughout. We sincerely appreciate the professionalism and support throughout this process. All the best for 2021

S. C.

Having driven several Legacy Wagons and an Outback over the years, it was time to upgrade again.We called in to Morrell Motors on our way north one weekend and talked with Mark Morrell. He took us out in a Demo vehicle and went through all the bells and whistles with us. He sourced the vehicle we wanted very quickly and we arranged to pick it up a couple of weeks later. During that time Mark kept us informed and up to date with where we were at. We have found Mark and the Team welcoming, accommodating and very professional. We would have no hesitation in recommending Morrell Motors, a top dealership, to anyone considering purchasing a new vehicle.

R. P.

Mark and his team at Morrell Motors have consistently provided us exceptional service. We are relatively new Subaru owners and have had dealings with the Subaru team for the past two years. During this time they have gone above and beyond to ensure our experiences have been positive and personalised. We appreciate the time and expertise they have given us to ensure our family has the best vehicle for our needs, I would not hesitate recommending this business to anyone and would like to thank Mark, Shaun and his team for everything they have done.

M. F.

Late last year we were in the market for a new vehicle and while on holiday in Taupo called into Morrell Motors to view the range of NEW Subaru’s. As an out of town client, from the moment we stepped into this family owned business we were highly impressed with the friendly manner of all the team and their willingness to meet our needs. Following this initial meeting and selection of a vehicle, Mark kept in touch regarding all attention to detail and the vehicle delivery date. We highly commend Mark for the seamless way in which the transaction was conducted through to receiving the vehicle. The follow up service exceeded our expectations and we could not be happier with our vehicle and the exceptional way Morrell Motors conduct their interpersonal relationships with us as a valued client. Thank you.

L. E.

As a local business we contacted Morrell Motors to obtain a price to purchase a new Subaru Forester. From the first time we spoke to Mark we could tell we were at the right place. Mark's passion for the product, knowledge to ensure the correct car is offered and desire to deliver customer satisfaction is second to none. We have now purchased 3 Foresters from Morrell Motors and are looking forward to expanding our fleet in the near future with Mark and the team. We cannot speak highly enough about the customer experience we have received.

s. N.

We are most impressed with the service we received last weekend . When warning lights on our Outback came on we limped into Taupo. We were surprised to find Morrell Motors open on a Saturday afternoon then delighted to hear Sean the Service Manager volunteer to stay on to carry out the work, when as we're from Auckland they couldn't expect repeat future business. Excellent service from a friendly team and a reason why we'll stay with Subaru!

N. T.

SUBARU XV 2.01 PREMIUM. We were looking to buy our 1st Subaru out of the area when we heard that Morrell Motors had been appointed a new Subaru dealership. We changed tack and made an appointment with Mark and the rest is history. We were immediately impressed with Marks friendly approach and thoroughness in explaining the many safety features which were all new to us. Our daughter that lives 4 hours drive away also happened to be in the market for a new Subaru Outback. When I mentioned this to Mark he put together a very attractive deal and delivered the car to their front door at no extra charge. We have had the routine services completed at Morrell Motors and those guys are also on the ball. The service is completed and the car returned spotless within the indicated timeframe. When we are in the market for another car Mark and Morrell Motors will be our first stop.

I. a. K.

We have bought two Subaru from Morrell Motors - an Outback then a Forester. So now we are a two Subaru family. On both occasions the buying experience was exemplary. Mark and Garry demonstrated the vehicles with clarity and absolutely no pressure - the Subaru pretty much sells itself. Trade-in and change over offers were clear and very reasonable. Sorting and fitting the accessories was no problem at all - even a special tow-ball for our bicycle rack was researched, then fitted by the tech team to each of the cars. Delivery and change over was smooth on both occasions - explanations and personalised set-ups of the cars' features were clear and concise. Email communication was, without exception, quick and clear. Our Outback has had two scheduled services now . The servicing team are clear with their explanations and the service was done promptly - along with a loan car so we weren't inconvenienced. We live out of Taupo and the trip to Morrell Motors is worth it. Even the recommendations for local restaurants was spot on. This is without doubt a dealership with a difference - we are so pleased we popped-in in the first instance last year.

L. V. H.

We've had a very good experience with Morrell Motors Subaru team. We bought a Subaru Impreza last year, we are very happy with the car. Mark presented the car thoroughly and took the time to answer all our questions. Always an excellent communication with the team regarding servicing of both our cars (Outback 2005 and Impreza 2019) and other matters. Great service from A to Z, we are very well looked after. Many thanks to the Subaru team.

A. G.

I sometimes regret the day my husband first walked into Morrell Motors as he now makes a habit of disappearing when supposedly on an errand in town, to go and chat to Mark. This is of course because Mark is such a friendly, natural welcoming person. He is also extremely helpful and although I didn’t think we needed a new car at the time, we have been very happy with our Subaru XV Premium AWD. The follow up service has been excellent and of course a good excuse to go in for another chat! We wholeheartedly recommend Morrell Motors. Allan and Gayle Gillies..Taupo

L. M.

My fiancée and I just purchases a new 2021 Subaru Forester Premium from Morrell Motors. Mark went above and beyond on price & communication. And I phoned every subaru dealer in NZ before picking Morrell Motors as the place to buy our car from. Mark could have handed us the keys and the paperwork & sent us on our way when we picked the car up. But he didn't. By the time we left, we felt confident in how to use our new car (my god can it do a lot) and Mark turned a purchase into an experiance on the day we picked the car up (no spoilers sorry). We are loving our new car and the only issue is it'll be a long while before we can come back to buy another car from them. Thanks again Mark. You helped make our day!!!

m. b.

Management and staff make you feel like your part of the family. It it so reassuring to know that the servicing of our car is in such safe and reliable hands. We have been dealing with Morrell Motors for the last four years and just recently upgraded our existing Subaru XV to the latest model. The service and honest advice we received from Mark Morrell was typical of the customer care that makes this small company in a small town so good to deal with. Marion and David Brownlie

P. H.

Our family have owned Subaru’s for more than 25 years. We recently purchased a 2018 Subaru Outback Premium from Morrell Motors, Taupo. We have also had our 2012 Subaru Outback serviced several times there. At all times the staff of Morrell Motors have been courteous, proactive and customer focused. The exceptional level of personalised service has been greatly appreciated and we have no hesitation recommending Morrell Motors to future clients.

N. H.

We were due to update our vehicle when we happened onto Morrell Motors when in Taupo on holiday. The efficiency and honest service and wealth of information that Mark was able to give us certainly impressed us, and the fair trade in deal, had us returning to Taupo to pick up our new Forester a week later. The service that we have since received and the time given to us to make sure that everything was just right has us more than happy to continue to make the 4 hour trip (180km) from our home town to Morrell Motors to have our car serviced with the same pleasant courtesy and expertise that the Morrell Motors team provides. The 7th Subaru in our family, but the best dealership and service yet! Di and Neil Haldane Subaru Forester 2.5I Premium New Plymouth

A. A.

We have been dealing with Morrell Motors for the past 7 years. During this period we have bought two new vehicles and enjoyed very professional servicing arrangements. In terms of the purchasing and trade-in discussions, we have found Mark Morrell to be very clear, fair and generally a pleasure to deal with. Annie Armstrong

t. H.

We returned to NZ from UK last year and decided to reacquaint ourselves with Subaru having had a good experience with the product previously. Our choice was the Outback which we purchased from Morrell Motors. The whole team have been friendly and displayed a genuine desire to ensure our motoring needs are met without worries or concerns. Having dealt with authorised agents for many years it is true to say we have never had such a professional and personal experience previously. We can unreservedly recommend Morrell Motors who make you feel like a 'family' member. Best wishes to everyone Barbara & Trevor Harding

S.

We were looking to upgrade our SUV and found Mark to be outstanding in his service and advise. We purchased a new Forester and have not been disappointed with the vehicle or the service since. We did have a little tech issue with the vehicle but this was resolved quickly and professionally. We are extremely satisfied with Morrell Motors and will not hesitate to use them again.

R. M.

We purchased a new Subaru Outback as a new customer at Morrell Motors in April 2018. Right from the start we were impressed with the friendly and can do attitude shown by Gary and Mark along with the whole of their very efficient team. Even though we live north of Rotorua we find that the service that we get from the team at Morrell Motors is well worth the trip to Taupo. As a family business that specialises in Subaru I can confidently recommend Morrell Motors Bob Mackay Rotorua

R. M.

Best car buying experience I have had in my 47 years of life! The real difference between Mark Morrell and everyone else is the time he takes to delivery the car then explain all the buttons and gadgetry to you. In our case a 2 hour tutorial that was invaluable in the weeks after after delivery. Time is something rarely given after you pay your money for something. Can’t recommend Mark and Morrell Motors highly enough.

L. K. F.

I was on my way from home (Kerikeri) to my sons house in Fielding & happened to be passing through Taupo at 9am & as I was on a search for a new car stopped for at Morrell Motors to check what Subaru had to offer. Because I needed to be in Fielding before 1pm, I was a bit short on time. Mark Morrell attended to me very promptly on walking into their showroom& was very pleasant to talk with, not pushy & had a bit of a country vibe, but very professional. I has a quick look at a new XV Premium, left my details with Mark & carried on my way. That afternoon I had an email for a new XV Premium, with the extras discussed & a very fair offer on a trade in. So we did the deal on the new XV Premium, with out my wife having seen the car. She love it & she keeps telling me so. Mark delivered the car personally to Kerikeri & gave us a full run down & demo on all the great features the XV has to offer. I highly recommend Morrell Motors & Marks great service. Taupo is a 6 hour drive from Kerikeri ( on a good day or should I say the middle of the night), but I will definitely be a repeat customer at Morrell Motors Subaru. Top People, thank you Les & Kim Francis Kerikeri

c. s.

Our Subaru Outback 2.5L Premium is now sixteen months old and running like new, thanks to the vehicle management care offered by Morrell Motors Subaru. It's always a pleasure calling into the showroom and service centre. Whether its just for coffee or vehicle service, the Morrell Team always go out of their way to make one feel welcome. I would recommend anyone looking for a new or pre-owned vehicle to visit the Morrell showroom - a great place to do business in purchasing a vehicle. Chris and Mary Sharples

i. v.

We moved to Taupo from overseas in November 2019. Even before moving over here Garry and Mark had been incredibly helpful - finding us a used car to buy so we could drive it when visiting, servicing and even repainting faded paintwork before we arrived. Garry took us out on several demo drives to show us all the features in the Subaru and was happy to answer all our questions. When we decided on the model we wanted he even arranged for it to be ordered in time for us to arrive - it was waiting for us in the showroom the day we landed in NZ! Garry has also been a great help in getting our old Lotus ready for registration here in NZ, providing contacts and advice to navigate the process. Whenever we visit Morrell Motors we are treated like real friends. All the family and staff are enthusiastic, knowledgable and helpful. Despite being busy, Mark and Garry always find time for a chat. We highly recommend anyone looking to buy a car to visit Morrell Motors, but it will set a very high standard for any other dealer to match!

D. S.

I purchased my Subaru from Morrell Motors after spotting their advert online. As I live 4 hours away from Taupo, I anticipated some problems with delivery, service and also a sight unseen vehicle purchase and trade in from my side. I was, however, blown away by the outstanding service from Mark, his excellent and timeous communication and his eagerness to take all the stress out of the purchase and trade in. He arranged for the vehicle to be personally delivered to me, and the gentleman and lady who presented me with the vehicle spent an hour going over all the car's gadgets and bells and whistles. Also in the boot was a beautiful hamper of treats and champagne. I would recommend using this dealership if you want excellent service... if I ever trade in my gorgeous car, I will definitely be using Morrell Motors again. Nothing was too much of a problem for them.

G. W.

We have just moved permanent;y to Taupo and needed to upgrade my wife's Subaru XV. We came across Morrell Motors on Trademe and went along to have a look at the new model - during the Covid lockdown. Mark showed us through the options maintaining social distancing etc and we found him exceptionally helpful and friendly especially given the unusual circumstances. We decided to purchase the car and took delivery also during lockdown. Once we came out of lockdown Mark contacted us to give us a complete overview of the car including a demonstration drive which was excellent. Mark, and Morrell Motors have been excellent and very open during the process which was made as easy as possible during the Covid period. Many thanks. Gerry Williams Subaru 2000 Premium

T. K.

We recently purchased a Subaru XV 2020 from Gary and Mark at Morrell Motors. Their service was top notch and had a no pressure approach which we appreciated. We are loving our new car.

P. A.

Having purchased a new Subaru WRX from Mark and the team at Morrell Moros I would recommend them to anyone wishing purchase a new Subaru or premium used vehicle . The buying process was hassle free and on arrival the WRX was presented by Mark with full Information on the operation of the WRX complete with gift hamper in the boot . First service has been completed within time stated and car returned with complete valet . Philip Anderson . Motuoapa .

D.

I recently updated my 6 year old Subaru Outback 3.6 L Premium as I was fortunately advised that they were no longer being manufactured after 2020. I chose to deal with Morrell Motors who had serviced my previous vehicle in the last 3 years as I have always found them to provide very friendly personal service with prompt and efficient response to my requests. After discussing the pre-purchase arrangements I was given a very good rundown of the improvements in the new model and advised as to its arrival time. The expected mileage on my existing car was some what exceeded , but that was accepted with good grace! I was kept regularly informed of the progress as delivery date approached. At delivery I was given a very comprehensive introduction to the new features and taken for a test drive to display some of these features in action, all in all taking 1.5 hours but thoroughly well spent, as ploughing through the very detailed guides that come with the car is hard work! In short I was very impressed with the knowlegeable and efficient but friendly and personal service given by Mark and his team at Morrell Motors, and would have no hesitation in recommending them to any other potential customers.

C. B.

Garry and Mark Morrell and their team are professionals displaying integrity, knowledge and expertise with everything associated with Subaru. We were given 110% service and information in assisting with updating our Subaru Outback. The sense of a family business is evident in their caring attitude towards their clients. All the best for 2020. Colleen and Ken Buckley Subaru Outback 2.5l Premium AWD

T. D.

Big thanks to Mark Morrell, he made the process of buying a brand new car so smooth, he is such a friendly guy, which made the experience awesome. Love love love our new Subaru Forrester sports plus, it is the best. Thanks again 💜💜

D.

Mark and the team at Morrell are great for Sales and Service of Vehicles. They are a sponsor of the Taupo golf Club and support the community elsewhere as well. On my 5th Subaru !

l. j.

Our escape from Wellington at the end of Level 3 lockdown to our bach at Pukawa had the unexpected outcome of our making a snap purchase of the demo Subaru Forrester at Morrell Motors. The deal on offer was a “No Brainer”, and due to the limits of Covid 19 we didn’t even do a test drive. However we did present Mark with a few logistical issues around how to take possession. But nothing was a problem for him and he delivered our new vehicle to us at the bach in record time, serviced and sanitised to the required standard. He then gave us a very thorough overview of the operation of the Forrester, which has proven to be an incredibly comfortable car over long distances and with an impressive array of high end features. Mark comes across as a very genuine guy who is passionate about his business and it was a pleasure to have had dealings with him and Morrell Motors. Murray and Linda Jack

R. &. B. S.

Our experience with Mark was brilliant!! We had given up hope that we’d be able to afford the car we wanted but Mark made it possible for us. We got what we wanted and the entire experience was made so easy - we couldn’t believe it!! We’re thrilled with our new car and couldn’t be happier.

E. L.

We had been looking for an XV and found a couple of similar cars, so we approached Mark from Morrell Motors. Our dealings with Mark were extremely timely, fair and transparent. Our car was delivered to us and we were provided with a very through familiarisation session and follow up. I would highly recommend team at Morrells based on our experience.

E. T.

From the moment we were greeted, my wife and I felt completely at ease and under no sales pressure. We found a vehicle we liked, were given a full explanation and taken for a test drive, where more details were given. The whole experience was a real pleasure. When we took the car back for its first service we were once again made.to feel at home by all concerned. As we are both nearing 80, we are unlikely to be buying another vehicle but would have no hesitation in recommending Morrell Motors to others. Eric and Chris Toplis

S.

Thank you Mark. We love our new Subaru Outback! We really appreciate the time you spent familiarising us with all of the new features. We learnt things that we never knew about and wish we had with our last Subaru! Outstanding service, communication and topped off with a lovely gift basket. Much appreciated and thank you.

D. P.

I cannot speak more highly of the service received at Morrell Motors. Straight forward communications and an excellent customer experience throughout the sales process. Highly recommend.

M. S. (.

An excellent purchasing experience with Mark. Prompt communication, and a fluid transaction meant we drove away with the same excitement, if not more, than when we made our way to the lot. We traveled to Taupo from Auckland solely for the purchase of the vehicle; which naturally came with heightened concerns around any potential disappointments or issues during the process. Suffice to say that Mark erased all those concerns over the first few minutes of introducing himself and the vehicle. A real credit to your manner Mark. As a specific mention, I was particularly impressed with the level of knowledge that Mark had about the vehicle, and how eager he was to share this with us. Even though I had mentioned that I had conducted significant personal research into the vehicle, and understood the features back to front, Mark was still eager to offer a complete walkthrough and test drive. I had virtually already signed for the purchase - so Mark had no further incentive to consume the next 2 hours with us. It was purely customer service, and really goes to how seriously he regards his relationships with the customers and their experience. To boot, he still managed to cover plenty of features and tips which all of my research had not uncovered. Impressive. I felt no sales pressure or typical 'car sales' brovado and arrogance. Mark is a great guy, with a great business, a great product, and a great attitude. I feel like i'm giving him some kind of professional plug with this review; but I honestly couldn't be more happy with the transaction. I would recommend buyers to Mark an instant - no matter where in NZ they live.

P.

Subaru Outback 2.5I Premium AWD & XV 2.0I Premium AWD Great service from the whole Team at Morrell Motors. Friendly and knowledgeable especially as to the options that suited our needs when purchasing a new vehicle. Service Team always helpful and efficient. We currently have 2 Subarus and will look to purchase another vehicle in the future. Happy to recommend to others.

M.

I'm happy to say my experience of buying a new car from Morrell Motors was really great all the way through the process and I fully recommend anyone looking to buy to go and see Mark Morrell.

A.

Mark was very attentive to what I was looking for in a car. His knowledge of the vehicle (Forester) was outstanding and he took the time and made every effort to customise the car's settings to me. Always a pleasure dealing with Mark and members of this team. Ngā mihi

D. N.

What a wonderful experience I had purchasing from Morrell Motors. I can't speak highly enough of the fantastic service I received from Mark and the team - especially so, as I live in Wellington and purchased without viewing first. Highly recommended 😃

L.

Goodmorning and a pleasure to share what a super business we have in Taupo with Morrell Motors selling Subaru and managing all their happy customers because they all do everything so well. Apart from enjoying our Subaru vehicle we appreciate the excellent service from all the staff.Great lady on reception through to mechanics,managers,frontline guys and the guy who cleans our vehicle til it's spotless.Truly a great family business.Thankyou again everyone who works there.Lois Hockly

A.

Mark and the team were awesome to deal with, both during and after purchasing. The first time I actually enjoyed buying a car!! Would certainly recommend.

G. M.

Thanks Mark for seeing us late in the day ( even though we dont live in the area) and were here on Holiday..we receieved a professional and non sales pressure to helping us with our journey on purchasing a new Subaru .We will when we purchase come back to Mark and his team ** Glen & Debbie Kapiti Coast

J. L.

Just purchased a new Imprezza. Marks' handover and introduction to the vehicle could not be improved upon ... Impressive!

H.

Thanks Mark for the wonderful service when I brought my Subaru. Very happy 🙂🙂 Also the service guys are fab.

A. D.

Love our Levorg. Good service from the team at Morrell Motors too!

G.

Fantastic service, noting was an issue, Friendly staff and team.

M. M.

Good experience, but you pay through the roof for it!

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