Reviews of Basic Rentals. (Car Rental Agency) in Auckland (Auckland).

Basic Rentals

221 Reviews

108 Comments

Car rental agency

Truck rental agency

Car rental agency

194 Great South Road, Takanini 2112, New Zealand

Description

Information of Basic Rentals, Car rental agency in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of Basic Rentals

Popular times

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Reviews of Basic Rentals

R. M.

Great service from start to end! First time driving a box truck, awesome experience and definitely the right size required for moving furniture. Thank you Basic Rentals Takanini, I will be a returning customer and most certainly will be recommending you to family & friends. ☺️

R. K.

All ways good experience and not badly priced , not sure if new owners But different staff again but still friendly service The medium truck with lift on back was a pain with no controls when up in truck had to keep jumping down to let lift back down Health and safety guys no good on that truck

J. J.

The rental prices are excellent! Staff are extremely helpful and friendly. E-mails are answered quickly and efficiently. I feel you might be a bit understaffed on a weekend though. We felt very sorry for the lady that just started working at Basic rentals with no help until 8.35 am Sunday morning. She tried her best until help arrived. Overall great company and very happy we came across Basic Rentals. One more knowledgeable staff member that starts early enough on a weekend will give you 5 stars. We will definitely use you again in the future and definitely recommend your services to everyone else. It was a pleasure dealing with Basic rentals.

S. W.

Cheapest rates I could find for a flat deck truck.Easy process and staff friendly and helpful. Vehicle was very clean and tidy.. had no problems. Highly recommend 😁

A. S.

I will definitely use them again! Nice bunch of people! Vehicles are in good order.

R. B.

Had bad experience, maybe not their fault but the man did not sound concerned at all. One and a half hours before pick up was told the truck was unavailable

J. S.

Always helpful and easy to deal with. No issues when hiring an XL truck to move house. Made a stressful day go smoothly

t. s.

Hi all future prospective hirers of Basic Rentals vehicles. The service is great, the 2 x trucks that we hired were exactly what we needed to get the job done, and we did it with ease. All credit to the Basic Rentals team, for providing such a great service in a niche market. God bless all of the team. See you all soon.

E. P.

I always use Basic Rentals because they are helpful in providing an affordable service when relocating to an other house recommend them highly

A.

Two men walked in after me while the only staff member was busy with the guy before me and those two men went up to the counter kind of disregarding mine and my sons presence, but..... to my absolute satisfaction and happiness the only staff member available looked over the top oftwo men and asked me and my son to come forward, great service value for money have promoted you's on my Facebook profile. Will continue to do business with you

B.

My family and I hired a truck with blankets, trolley and tail lift. Great prices and received the bond back immediately after returning. Will definitely be using again. Thanks guys!

S. W.

Basic Rentals, Takanini is the best vehicle rental company I've used. When you factor in their daily free km and multi-day discount, they were the cheapest truck hire I found in Auckland. Pickup and dropoff was really easy and quick. The truck was clean, in great condition and ran super smooth. It was very easy to drive. The availability of extras was great, though I didn't need them. Would 100% recomend.

S. C.

Went in on the 8th to get a rental vehicle for our travels Gopal filled all my requirements I was looking for in a vehicle. Communication was really good the amount of traveling we did the vehicle was so fuel efficient for the 3 days we had it. Thank you Gopal & basic Rentals

B. L.

Great price and fantastic service. These guys really looked after me. Hired a box truck which was perfect for the job. Unfortunately the truck had a mechanical fault, alternator gave out, which was completely out of their control. They had someone out to me ASAP to try and get it fixed and when they couldn't took me through to grab another truck which they allowed me to hire for a longer period at no extra cost. Would definitely use again thanks to the price and them going the extra mile to see the job done.

F. D.

Really straightforward experience hiring a moving van from Basic Rentals. Called up and had a price quoted on the phone, and they also knew the exact internal measurements of the van, which was super helpful too. Pick up was easy, all the conditions of the rental were fair, and the option to hire blankets to help move furniture was also much appreciated. Oh, and you can't beat their prices. Will be using you guys again for sure in the future!

R. N.

The boys at basic rentals are awesome to deal with. This is my second time I've used them in a week! The first time was because of; location, price, and customer service... the second time was because the first experience was so great! I'll absolutely use them again and highly recommend them to anyone looking for truck rental service.

N. B.

Best self driven truck hire service. Highly recommended!

T. M.

Great customer service and affordable pricing

N.

We have used Basic Rentals over 4 times now & they have always being the best service, trucks are so reliable & I will always be a return Customer. Thank you.

N.

Excellent service, fair prices. Best in the town. Thanks Gopal you're too good mate.

C. L.

Basic Rentals stepped up where the other company couldn't care less. We now have them saved as first port of call shall we ever need their service again.

V. R.

Good truck went well and priced very reasonably. Will use them again if we need anything.

A. L.

Great service from reception lady! Thank you!😃

R. M.

A 3 star should be good enough.... vehicle was in good shape but did not receive all the goods that was supposed to be included into a mover pack but still payed for it. Drove over 60kms and managed to only put in about 5L of diesel when petrol nozzle click. Vehicle was filled to brim with diesel but stil had to pay an extra 5l diesel and got charged for that as well. In sayin that things couidv been differently on there side but i guess that's how they operate..... Good luck with business going forward and read the karma card on your counter more often..... Thanks :)

R. H.

Great service. Great price as well and 0kenty stock for me to choose from. Highly recommended and we will definitely use you guys again

J. S.

Cheers guys!! I caused a bit if damage to one of the trucks. Instead of taking my full bond, they only took 1/4 of it and put the rest back into my account. Absolutely impressed!! Thanks!!

R. P.

I hired a truck from them even in the past. Very competitive in terms of price and free kms .However I see a note yesterday when I am there to hire a truck, from 2020 Jan 1st you going to offer only 50kms free for 8Hrs rental and no kms free for 4hrs rentals, which is sad. Apart from these very friendly team and good condition vehicles .

J. M.

These guys are on to it. We.used them when they were on browns road Manurewa. Fast and efficient. No worries. First port of call for us from now on

J. H.

Got what I wanted at a reasonable price.

K. M.

Quick, efficient and easy to deal with. Bonus is you can hire blankets, trolley and tie downs to help make your move easier.

P. s.

Cheapest I have ever used

M. G.

Low prices, extremely easy to deal with and a genuine commitment to providing a good service from the very friendly staff. Would definitely use again and recommend to anyone.

A. G.

Friendly staff, great rates, trucks are well maintained. Very satisfying will use them again for sure

K. G.

Quick and friendly service, this made my move a whole lot easier. Thanks.

M. M.

My go to place for car & truck hire ,pricing is competitive, in my experience iv had good customer service from the guys here.

P.

Made to wait a bit too long...

k.

Great service. Friendly staff. Easy trucks to drive. Cheap prices. What a bargain and awesome hire. Thanks guys.

S. S.

Hired a small Hatchback for over 2 months and didn't cost me a fortune. Excellent customer service.

G. L.

Quick and convenient small truck rental ive used this place 3 times now and will go back when ever the need arises

z. 1.

They are cheapest rental truck available in Auckland.fleet is well maintained and cheap bond. Highly recommended .

T. W.

Gopal & his team are first rate. I have used their services on many occasions and have never been dissapointed.

M.

Great service, good prices, awesome truck rental. Thanks Guys

m. t.

Very good serivce the cargo van run well, the lighter wasn't working to charge cellphones in case of emergency.

J. R.

Amazing service, good banter , great staff

C.

Great people, good prices, and the keep their gear well maintained. Trucks are new and easy to drive.

T. G.

Decent price, decent service, no complaints

E. J.

very friendly and helpful staff, highly recommended

M. P.

Best deals for any transport in South Auckland... I'm very grateful for you guys

L. D.

Amazing people

J. B.

Good honest business, very reasonable prices, trucks are in good nick. Thanks

H. M.

Great team, great fleet, easy to work with.

D. M.

Clean, tidy and well maintained van, friendly service, would use again. Thanks guys!

W. W.

Located to a smaller location but still the same friendly helpful guys

A. N. Z.

Jefferson provided detailed email reply as a result I hired a truck from here.

M. B.

Good place to rent the bigger vehicle for moving good service and helpful

S. B.

Fantastic and easy to drive, good rental price

J. T.

Great 👍

D. O.

Thanks great service

F.

Great service

J. W.

Easy to deal with, very helpful

C. O.

Great customer service.

R. A.

Easy arrangement. Good truck.

D.

Great prices & great staff.

S. V.

Very professional company with affordable rates

M. J.

Straightforward and clear with their service.

V. M.

Good service,good rates,good trucks

j. c.

Excellent customer service

C.

Great people and very helpfull.

L.

Friendly, efficient and very helpful.

T. J.

Great people 2 deal with

R.

Third time, definitely recommend

R. F.

Top blokes. Truck was excellent to drive

A. M.

Great friendly service

T. P.

Awesome service. 🙂

V.

Nice customer service 👍

D. L.

Cheap cars and professional staff

S. C.

We use them alot

L.

Good value for money

L. G. (.

quibling about fuel top up , be watchful

T.

Best place ever for rentals

c. c.

Awesome 👍

D. G.

Very cheap but limited vehicles

R. A.

Just what I needed on the day! Easy

L. A.

Awesome service

C. L.

Good value for money

D. W.

Thank you

M. P. C.

Good price

f.

Great service

R. T.

Excellent service

a. w.

they r cheap

K. M.

Best service

f. f. 2.

Great service

S. I.

Great help

j. m.

Thanks Guys!

A. R. |. D. A. |. O. C.

Best service, fast response for my call. All details provided. Definitely will be back to you. Thanks a lot.

M.

(Translated) Yey (Original) Yey

R.

W.

V.

A.

J.

A.

A.

K.

G.

A.

J.

A.

Contact