Reviews of Europcar Auckland Airport. (Car Rental Agency) in Auckland (Auckland).
Europcar Auckland Airport
Auckland Airport International & Domestic Terminal, Auckland 2022, New Zealand
Description
Information of Europcar Auckland Airport, Car rental agency in Auckland (Auckland)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has a low rate, this doesn’t mean that they offer a bad service or don’t treat their customers well. You should take into account that in almost all cases people only give reviews when they are angry with a service, and not when they are happy about it.
Map
Open hours of Europcar Auckland Airport
Sunday
7am–7pm
Monday
7am–5pm
Tuesday
7am–5pm
Wednesday
7am–5pm
Thursday
7am–5pm
Friday
7am–5pm
Saturday
7am–7pm
Reviews of Europcar Auckland Airport
D.Great car hire and upgrade even on a free weekend rental, over the New Year holiday period. Thanks Europcar, and thanks for the great honest customer service when I picked up the vehicle (admitting that the smaller car I had reserved wouldn't be good for a more hilly, longer-distance drive, and that the free upgraded 4WD vehicle would be more efficient with better fuel economy and power - and it was!)
D.Great company, I left A*is as a preferred customer and joined these guys as the service and car availability is second to none. They have cars and they look after their customers. Highly recommended for business use.
H.Highly recommend. Due to last minute plans did an online booking on the way to Sydney airport. Landed in Auckland and find service desk agent still there waiting even though I was an hr late due to my flight delay. He was very helpful, paper work done in less than 3min, I got upgraded to used a brand new SUV. Then though out the remainder of my stay in Auckland I was unable to return the car in time but the online contact centre were able to assist a return to another time free of charge. From online reservation to return and final transaction was all smooth. Will definitely be coming back to europcar AKL airport for all my NZ visits.
W.It was 11 am that I returned the car to the same parking lot at the Adelaide airport that I picked up my car, but to my surprise it was unattended. The counter at the airport was unattended too. So I was not sure if everything was OK? This is the only thing that bothers me and up to now I haven’t heard anything from them or received the final bill?
Other than this small hiccup, the pickup experience and the car are a big thumbs up！
D.Friendly and helpful staff. Clean and tidy car with less than 2k on clock. Easy pickup and drop off. Good price for in airport pickup
F.Such a breeze from picking up to dropping off. Really appreciate the swift service provided by Jeshni, very polite and helpful. Definitely made this experience a easy one. Would highly recommend.
F.Excellent service. They waited for us for a long time. This was due to flight being delayed
Exceptional customer service.
Thank you.
S.Picking up & dropping the car was stress free & excellent customer service by a lovely staff member in Auckland airport branch .. wish I remembered his name. Recommend highly to freind & family.
J.First time we've used Europcar - Excellent service and we paid much less than usual - we'll definitely use again.
M.Top notch ! Excellent service provided by Ms Jeshni Joshika. Will gladly reach for her service again and again.
H.Low price for such a great vehicle.. Kia Sportage 2WD for 2 weeks. Brilliant customer service as well. Will do it again with Europcar.
C.Great affordable car rentals, on short notice
a.Was served by Jen on arrival. She was extremely nice and helpful. We flew from WLG to Akl but my partner booked our car from international airport as we were meeting up the same day since he was flying from overseas. I had my little one and couple of bags and Jen called the staff to bring my car to domestic side saving me the hassle of going on a bus with all the luggage and my son etc.. and the car seats wernt the way I wanted them to face and they had someone come quickly to change it. Didn’t wait long. So yeah thank you great service 😊
A.A very nice team who have a pretty nice setup with the Electric Day Pass. Well done. I am a frequent car renter and have lots of options. This deal and team are awesome.
A.I walked out of the arrivals gate and went straight to their desk. I had no booking but was given keys within 5 minutes. The cars are stored next to the terminal 👍. I drove hundreds of K's in a matter of days then handed the keys back, jumped on my plane and went home. So easy.
A.Honest and the only one to have same prices whatever you reserve on internet or come directly at the office. No problem at all with the car, satisfied and no surprise on the final facture. Definitely recommend
K.Easy processing, lovely car.
B.Good SUV and affordable price.
M.Car was good. Shuttles between airport and rental center took a long time. Waited for 45 minutes for pickup from airport and 30 minutes to return
R.Great friendly service, gave us a free upgrade to a gps vehcile. Will certainly use them in future
A.Service was okay but the car had marks and the cigarette lighter power didnt work so can't even charge my phone while I drive.
R.Brought car back after a trip from Queenstown and process was easy with full deposit paid back.
C.Great service and we got to drive a brand new car so was a great experience for all.
A.Excellent service and fantastic upgrade. Delighted!
m.Very clean car & very understanding & helpful staff
j.Super friendly staff member and hassle free drop off
G.Great car. Friendly staff
V.They always look after me well!
C.Fantastic service
M.Plain sailing from start to finish.
S.Very good 👍
N.Friendly and efficient
N.Great service
M.Always good
D.Helpful stuff
U.(Translated) Very well. Turning to the customer👍
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Sehr gut. Dem Kunden zugewandt👍
언.(Translated) European car
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유럽차
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s.Contact
Photos
