Reviews of Hertz Car Rental - Auckland Downtown. (Car Rental Agency) in Auckland (Auckland).

Hertz Car Rental - Auckland Downtown

176 Reviews

57 Comments

Car rental agency

154 Victoria Street West, Auckland Central, Auckland 1010, New Zealand

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Description Map Open Hours Reviews Contact Photos

Description

Information of Hertz Car Rental - Auckland Downtown, Car rental agency in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of Hertz Car Rental - Auckland Downtown

Monday

7:30 a.m.–5:30 p.m.

Tuesday

7:30 a.m.–5:30 p.m.

Wednesday

7:30 a.m.–5:30 p.m.

Thursday

7:30 a.m.–5:30 p.m.

Friday

7:30 a.m.–5:30 p.m.

Saturday

7:30 a.m.–5:30 p.m.

Sunday

7:30 a.m.–5:30 p.m.

Popular times

Monday

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Tuesday

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Wednesday

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Thursday

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Friday

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Saturday

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Sunday

7
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Reviews of Hertz Car Rental - Auckland Downtown

H. K.

The young Asian male was outstanding, not too happy with their book keeping though.. too many mistakes, gave car that was not full and was informed to the manager on duty on pick up who assured us it's been noted. Yet on return we were asked to pay. Had to change cars 2days later because the one provided had leaking roof. They only had one car which was not adequate and was advised next day I can have one. I had to drive one of their cars to airport in return to swap car I booked even after confirmation that car will be ready to pick up from city. Too many frustrations.. in the end finally gave up and drove thier to get what I booked. Very frustrated..

F. R.

no fuss super Friendly staff nice selection of cars we got one for a few days to Waikato

N. M. P.

Cathy offered the best customer service I have ever come across. I came in without WIFI, without any knowledge of Auckland, or how to book a rental car, even get around the city. Straight away, Cathy gave me an International SIMCARD, helped me put money on it, called my phone to see if it was working. Cathy gave me plenty of options in regards to car insurance, and helped me make the right choice, as I had no clue. Cathy came out to explain how to use the features in the car, made sure my GoogleMaps was working before I left so I wouldn't get lost in the city. Cathy made sure I made the most of my holiday- sharing some advice on where to go, and what to do around Auckland which was so helpful! Cathy- you made my holiday. I hope you read this!

Fast efficient service. Very friendly. Took 5 mins max to pick up my rental.

E. M.

Good service and helpful customer service

S. B.

We didn’t book anything in advance and were pretty desperate and they were able to accommodate us right away. Very helpful and they did everything they could to save us money. Really really helpful and attentive and genuinely cared about us.

V. A.

We went there with friends from the UK who have hired a car for two weeks and all four of us were so impressed with the friendly and very helpful service we had. Thankyou so much Natsuki. Ps we have found the missing license

P. S.

No waiting most of the time... near city center... staff is very courteous and will provide all options applicable on your rental car... sometimes its good because during online booking you might forget some critical option like insurance. Whole process is hassle free and get completed in no time. Cars are neat and tidy... properly washed..with full tank. You can hire a car in Auckland and return in another new Zealand city... like Routora.

S. P.

Quick efficient service at the desk , car wasn’t quite ready as it’s windscreen had a chip being fixed . Corolla was fully equipped and comfortable. Hope we get the same in Picton after the ferry !

B. M.

Great team, I had a crack in my window and they sorted me out with another car with no hesitation and in the worlds fastest time so I was on my way with no stress or behind schedule! Thank you team - brilliant effort!

h. a.

WONDERFUL! great great service, they set me up in a rental car after mine was written off after an accident. If I ever need another rental car I would always go back to them.......I couldn't fault them.

E. C.

We were served by a trainee. A little slow but we’re not complaining. Everyone deserves some time to learn. Though trainee he did try to make some small talk to make the situation better.

J. p.

Great service. Waited for us for 20 minutes after hours when we were held up in traffic. Offered to call us a taxi and were very obliging.

R. V.

Efficient and clear communication if expectations for taking care of the car. Top notch rental car service!

B. L.

Fast service but did not inform me upfront that foreign drivers licenses require a 60 dollar translation. Could do a better job to inform people upfront

A. C.

Very speedy and nice service, but car we rented smells rather bad.

R. T.

They closed at 5pm instead of 5.30pm. No drop off facility

M. C.

The staff were very helpful and the car was exactly what we needed

R. E.

Great place to hire from. Easy and straightforward service.

Love the service. Friendly staffs. Easy a d quick access of service.

R. R. (.

The attendants weren't kind with us when we had a problem

Easy online booking, friendly staff on arrival and car was in great condition.

Compact, great location if you want to avoid airport pickup.

鶴.

They are so kind. I appreciate their kindness.

A. K.

Great cars . Easy collection and return of cars .

I. G.

Good (fast) service, convenient location.

N. K.

Quick turnaround time and well maintained cars

D. T.

Super quick and fuss free service.

S. P.

Good service... And staffs are friendly

N. P.

I loved it And want to visit again and again

J. L. D. (.

Easy to find and helpful staff

P. N.

Very friendly service

a. j.

Its a car rental agency in Auckland New Zealand

C. B.

Nice and friendly staff....

D. F.

Fast and friendly service

P. G.

Love their cars...

A. K.

Good prices, good conditions

K. L.

fast, efficient and friendly

R. S.

Good efficient service.

F. R.

Well customer service

K. R.

Very helpful staff

I. A.

If you not a Gold member, you get pushed aside and must wait..not very polite

H. O.

Did what they needed to do

P. K.

Quick and efficient

P. P.

Slow service

(Translated) Friendly and polite staff (with my wife we do not have a thorough knowledge of English and the operator calmly explained everything). Brand new and perfect machine (Original) Personale gentile ed educato (con mia moglie non abbiamo una conoscenza approfondita dell'inglese e l'operatore si è messo con tutta calma a spiegare tutto). Macchina nuovissima e perfetta

(Translated) The price is expensive compared to other rental car companies, but I can trust it and the staff are very friendly. (Original) 가격이 다른 렌트카업체에 비해 비싸지만 확실하게 믿을수 있고 스텝들 매우 친절해요.