Reviews of Omega Rental Cars Auckland Airport. (Car Rental Agency) in Auckland (Auckland).
Omega Rental Cars Auckland Airport
3 Kingsford Smith Place, Māngere, Auckland 2022, New Zealand
Description
Information of Omega Rental Cars Auckland Airport, Car rental agency in Auckland (Auckland)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
Map
Open hours of Omega Rental Cars Auckland Airport
Monday
7 a.m.–5 p.m.
Tuesday
7 a.m.–5 p.m.
Wednesday
7 a.m.–5 p.m.
Thursday
7 a.m.–5 p.m.
Friday
7 a.m.–5 p.m.
Saturday
7 a.m.–5 p.m.
Sunday
7 a.m.–5 p.m.
Popular times
Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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Sunday
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Reviews of Omega Rental Cars Auckland Airport
N. B.Very accurate description of their service and they kept exactly to what was advertised. Pick up from Auckland airport was swift and straight forward. No hidden costs and their insurance waiver was best value from those I compared. A good reasonably late model car. Drop off they went out of their way to be early and efficient when we changed flight plans to get in early to beat the cyclone. I recommend the company and their staff were great.
T. B.We recently hired a small car from Omega for pick up and return to Auckland Airport. We spent 4 nights in Auckland and then travelled north to the Bay of Islands with day trips further north as well.
Shuttle service is great (as depot is about a 5-10 min drive from Airport). Hassle-free pick up, friendly and helpful staff and car was perfect for our needs.
Reasonably priced rental - vehicle we had was an economy level vehicle so a little older (2016 model) but perfectly adequate and still in good condition.
We have used Omega a few different times and will continue to use them as we have had no problems. Happy to recommend.
S.Pick up from airport was fast. After getting our luggage and walking outside van was there in less then 5mins. Picking up car was quick and we were off on holiday. Great pricing! Had to extend vehicle due to unforeseen reasons but was easy done. Overall great experience with Omega! Will be back on our next trip :)
R.Had 12 days hire of a Toyota Aqua. Great for getting around and very economical. Had a bit of trouble getting it into reverse for the first time. Solution- leave car in park, turn on key, look for the word 'READY' on the dash - then all good to go.
Please put radio band expander into the vehicle.
Otherwise great vehicle and super good price. Picked up after hours with no issues.
M. S.We rented from Omega over the festive season. Their service was superb, from selecting a car, to the collection and drop-off. Car was in good condition, and the staff incredibly helpful! The shuttle to and from the aiport was timely and efficient as well! Highly recommended for their affordability too.
T.Awesome service, cars great, reliable and reasonably priced. Process so easy. Would highly recommend. We have used Omega about 4 times and always had excellent service. Thanks Omega team!
H.Omega Rentals are not only economical, but offer an excellent service. Staff were friendly, waiting time for the airport shuttle was minimal, our bright pink compact car was a breeze to drive. We would definitely recommend Omega.
S.I have used Omega many times over the past 4-5 years and always find the service friendly and efficient and the cars reliable and clean. The flexibility during Covid has been really appreciated. I definitely recommend Omega.
P.I have just completed my fifth hire with Omega. A bit of a bind having to take the shuttle to the off-airport depot but more than made up by the good and friendly service. To date, cars have been in good condition and clean. Excellent value!
D.Last time I rented from them at Wellington, and this time in Auckland again they met all my expectations, What I like about them is that they offer child seats for no additional cost which is very good as compare to other's.
Thank you Omega rent a car best wishes.
G. C.Excellent service. Promptly picked up from the airport, car was parked out front ready to go when we arrived, and same on return. couldn't fault them. The Toyota Carola was perfect for us, only minor gripe was the budget tyres that were fitted, they gave uninspiring grip through some corners.
Thanks Guys, will definitely be in contact next time
P.Very helpful, friendly.
Nice tidy reliable car.
The lady in the office was great on the return of the car, got a bit lost, but she was able to get back to the company over the phone took the tress out of getting the car back, thanks.
J.I recently relocated a car from Auckland to Wellington. This was the only way to get my bike and four dive bags back to New Plymouth due to the level 3 restrictions. I spoke with Norton at the airport branch, and he was incredible. He was super helpful and went and measured the back of the car to see if my bike box would fit with the seats down. The pick-up with the shuttle was very convenient and everything was easy and seamless. I will hire again from Omega next time I am in Auckland or at a town with an Omega branch.
R.Anytime I need a car, I always use Omega. The van driver and office staff are always courteous and efficient. The cars are always well presented. They are easy to deal with, that's why I continue to use them.
S.Staff were friendly in both Auckland and Wellington branches. They went above and beyond- looking at ways to maximise my use of rental car. Awesome service!
A.Fabulous car - hybrids are the way to go! Great service with airport pickup/dropoff. Clean office & car.
NOTE: you need a credit card or will need to pay a bond or insurance charge.
A.Fast and efficient hire. It took about 3 minutes to complete the paperwork. So good. Then on the return I tested positive for Covid. Hassle free drop off amazing. Will hire again and again and again.
S.Had trouble hiring a car because I don't have a credit card. Rang the company 1 day before flying to Auckland, and bingo, all sorted in a very short time. Hired a little "Tonka toy," a Toyota Vitz, did a lot of traveling around Auckland and some outer regions, car was a dream. I would recommend this company to everyone who is in the same situation as I'm in, no credit card. Fast, very friendly service, lovely staff and a joy to deal with. Was recommended by a friend, now I'm happy to recommend it to everyone.
H.Kia ora. Thanks for the friendly and patient service. My granddaughter and I sat in reception for nearly two hours (my banking mistake🤪) reception were totally cool and could hear their friendly, open welcome and approach with everyone. Van driver helpful and awesome too. 👍👍
A.first time used Omega arrived an hour early due to flight change car all ready to go no hassle about an extra hour hire shuttle driver welcoming reception staff friendly love the reasonably priced zero insurance excess would recommend this company
A.Omega Rental Cars were great - excellent, friendly service and a very clean, tidy and well maintained little car. We also appreciated the free shuttle to and from the airport terminal. When we returned the car the shuttle was out on the road, and even though we said we were not in a hurry they brought out another shuttle for us to take us to the terminal straight away. Impressive.
B.Had the absolute pleasure of dealing with NORTON what a delightful and thoroughly professional person.
What ever your paying him double it immediately
Looking forward to getting my rental early next month thankyou 😀👍✅
S.Quick and easy pick up and drop off. The car was an 8 seater people mover which was clean, tidy and ran well. Would definitely reccomend.
R.Omega Car Rentals are super efficient and helpful. On two different and recent occasions we had to organise car hire from one side of New Zealand to the other for work matters. Everything was booked, paid for and organised within 24hrs (including the organising of the interislander ferry). Would definitely rate them 5/5 for efficiency and friendliness
R.Rented a car for a few days - great service, super easy to deal with in my experience. Will go back here again :) Thank you Omega Team!
M. B.I had an excellent experience with Omega. Communication was good and there was no fussing around picking up the car when I arrived outside office hours and giving it back was equally easy.
It would have been handy if the minibus driver had said in a clear voice, 'This is the domestic airport' because I got off there when I was going to Australia. I had allowed plenty of time and enjoyed walking the green line to international (10 minutes), but it could have been more of an issue.
I'll be using Omega again for sure. I had a good, late model car for a fair price and have no hesitancy in recommending this company.
K.We got a great price for our parents rental and they were extremely happy with the SUV they raved about it all weekend. Will definitely be back
S. B.On our 4 weeks trip to New Zealand we used a rental car (Luxury SUV category = Toyota Highlander) from Omega.
Although Omega was priced higher than other car rental companies, in the end it was important for us to work with a reliable company where we don't have to worry and can simply enjoy our holiday. This expectation was fully met.
Everything worked perfectly, from picking up the rental car to returning it. The rental car was modern and in safe condition. The staff was extremely friendly and courteous.
We highly recommend Omega and would rent a car from them again at any time.
W.I wanted a small car to get around the North island on my holiday. Travelled from Kerikeri to Tauranga and back to Auckland for 12 days. The hire costs were good as was the vehicle. Trouble free motoring. Pick up from airport was good and return the staff were very nice. Would recommend Omega to anyone.
K. H.The car ran beautifully for 3 weeks of our trip. As we were camping we needed lots of space. The Camry was very spacious. Pick up after hours and drop off worked seamlessly. We literally dropped the car back handed over the keys and were able to jump in the shuttle [with a very pleasant driver] leaving for the airport which was PERFECT!
M.This service is the best, clean car, and the shuttle to and from the airport was excellent. Highly recommend and will book again.
G.Nice clean car. Very easy transfers from and back to the airport. Friendly efficient staff.
N. E.I had a rental car for 3 weeks and had a very good experience with Omega. The afterhour pickup was very fast and easy. Unfortunetly I returned the car with a big scratch on the side but as I booked the gold insurance waiver it wasn't a big deal and I didn't have to pay anything for that, I just needed to fill out a form before taking the shuttle to the airport. I definitely recommend Omega.
G.Omega Rentals are very competitively priced. While a distance from the airport , the pick-up and delivery went very smoothly. We even had a delightfully chatty shuttle driver. The car was small but did the job - no easy task around Auckland’s traffic! We will use Omega again.
C.Covid lockdown struck while rental period was active. Omega got into action once i made contact and efficiently organised alternative arrangements for car drop off. Something which I appreciated during a stressful situation. Many thanks... booking procedure, pickup and the car itself were all handled well.
L.Was searching for the best deal in NZ for a weekend trip. Was encouraged by my coworkers to use a staff discount I had access to. But even with the discount another car company cost considerably more for less included. Omega car rentals was able to give me a better price on a vehicle and offer super affordable insurance options. It almost seemed too good to be true. They didn't hide anything and were so easy to deal with. Will definitely be renting from Omega again in the future.
B.Omega provide great value for $. I havnt had a problem with them and they always fast and efficient. We did have a boot latch break one time and they replaced the car without question. I use Omega - its a no brainer.
S.Best car hire place in Auckland!!!! Easy, excellent service, friendly staff and no hidden cost!!!! Always will rent from them!!!!
J. P.Very impressed with Omega on a recent business trip. They offered the best value car and the car provided was new, and immaculately clean and presented. Great little model, as described, easy to do business with and a prompt shuttle service to and from the airport on demand.
I'll definitely look to use them again when visiting Auckland for work or for leisure.
E.We hired a car from Auckland from sat-wed. When we arrived at Auckland Airport we followed instructions and a van came to collect us. We arrived at the depot and very friendly staff helped us with the car. We were hiring car seats and a staff member checked to make sure they were the right kinds for the kids (I thought this was awesome) checked the car and that was it. Off we went. On return we gave back the car and they drove us to the airport. I do wish they ran later shuttles as we had to wait 4 hours for our flight but really was a faultless hire. Thanks 😊
H.The team at Omega Rentals Auckland airport were extremely helpful, friendly and delivered great customer service. During the time I had the hire car I requested to extend my booking by a day and that was no problem at all. Very easy to deal with and would definitely use them again.
G.Ok, Where to begin.... The Price - Amazing & that's what took me to Omega firstly. I got a car for THREE days for under $80!!! First time I have ever also paid for the insurance against an excess in a case of an accident as the whole package was so cheap. Yes they are off airport site but I waited no more than 5 - 10 minutes for a shuttle pickup. 5 mins to the depot where the car, paperwork, everything was organized and I spent no longer than 5 minutes @ the depot before I was off & on the road. My car was clean and ready to go. In short I cannot offer higher praise for dealing with Omega. B T W the drop off & immediate transfer back to the airport was also seamless. My total Omega experience was fantastic.
K.Such a great experience from the start! I had to switch pick up locations and they did this with no problems at all. Our radio stopped working and they drove over 2 hours to switch cars. It was such a good experience, we'll use them next time without a doubt!!
C.Very impressed with the courtesy and professionalism of the Omega staff, both in the booking office and the airport. Nice clean car, mechanically perfect. We will certainly use Omega again next time we come to NZ. Thank you!
T.Omega provided a good car at a great price. Their airport pick up & drop off was great. It would have been great to have had a band expander fitted to the Japanese radio so we could have kept up with the yacht racing. Also I had no aux cable to run off my phone. I've suggested they address this as it isn't a huge cost. Otherwise we were very happy
K.A clean, well-maintained car from Omega was critical to the enjoyment of our holiday in NZ. The depot is not right on airport and the bus took a while to collect us but the staff were very friendly and quick once we got underway. Will definitely use them again.
D.I would reccomend Omega. I had booked a while ago. Took full insurance and the 7 days total with full insurance was still cheaper than most or even all other quotes! The cars aren't new but from my viewpoint it doesn't matter. My own car is 9 years old. The car was clean, reliable and as advertised ( Nissan Tilda). The collection and drop off at Auckland Airport was no problem and a courtesy van collects you when you arrive ( just give them a call when you are ready) and drop you back to the airport on your return. I will use Omega in future. Good prices and service.
K.The first time we rented a car it was not up to standard so I let them know. This time they honoured the discount they promised us and gave us a great little run around for the weekend. We will use Omega Car Rentals again.
T.Excellent experience. Speedy service and fast transfers too and from domestic airport. Will definitely use this company again.
A. C.Had a great experience with Omega. Picked up a RAV4 in Auckland and drove it all over the North & South islands for 4 weeks before dropping it off in Christchurch. It was just what we were after. Highly recommended.
R. S.The service persons were all the time quick and friendly, the car was clean and tidy for a good price. After we missed the regular shuttle we got a complementary transfer just for two of us. Great company!
P.We picked up a car after hours and the pickup from the alternate site was seamless, so that was a really great start.
What wasn’t so great was that the car rego expired the following day - we had a 6 day hire over the Easter weekend and as we travelled through some roadworks, I went to clear the screen with water - which was completely empty. A pretty decent hire but they just need to up their vehicle maintenance.
G.Excellent service. Got dropped off to pick up the car at the Auckland Airport branch, was on the road in 10 minutes. No problems with the car at all, and the drop off at the Wellington branch was easy. Would use again.
K.This was our first experience using omega in nz. It was a pleasant and simple experience. Fast pickup from the airport by a very nice driver. Quick sign in and we were on our way. Our demio was clean and tidy inside and out and drove well and they have great rates. Our drop-off was hassle free and the guy who inspected was polite and friendly. Overall a good experience. We will definitely be using omega again.
D. G.Omega Car Hire
Recently hired a vehicle from Omega to drive around the North Island I was pleasantly surprised by the professionalism of their staff they answered emails promptly gave me a good deal and provided me with a late model car which I had no problems with, arranged for me to leave the vehicle at the Holiday Inn Auckland Airport hotel when I left, sincere thanks to you the Omega staff for making it a great driving holiday, I recommend Omega Car Rental Auckland Airport to everyone.
J.Great service and value. I searched for a few hours as needed a car for a few weeks. Got a great deal and the whole process was quick and easy from booking over the phone, to pick up and drop off.
N.We hired a nippy, very fuel efficient Tiida automatic. The right choice for all of that Auckland traffic
D.Enjoyed my experience with Omega Rental Cars at Auckland Airport, from being picked up from the airport by Aris in the shuttle bus to being served by customer service officer Helena.
The car I used was absolutely fantastic for my trip around NZ.
And on returning my vehicle I had the same great service from Helena and Aris.
I will definitely be using Omega Car Rentals again.
A.Great service, friendly staff, would use again for sure on our next trip
M.Fantastic service and a brilliant car that perfectly suited my needs. I wad in a hurry on pick up and they did all they could to get me on my way 😁 Absolutely amazing value too! Highly recommended.
S.If you're looking for an inexpensive car rental option, Omega are great value for money and provide a good, reliable, and prompt service. The added child seats free of charge is a bonus for our family.
L.We have used Omega Rental cars for quite a few years now. We have been very happy with the service recieved, very efficient and the cars, while a bit older are clean, tidy, reliable and are all we need to get around. The staff are friendly and helpful. Thanks Omega.
N.This was the best, easiest, most affordable rental car experience I have ever had. Their booking process is easy, their customer service is amazing, they bought the car to my quarantine hotel the night before I left, they have out of hours drop off available, the car was a dream to drive and all for the best price I have paid in NZ previously hiring cars.
T. O.We received excellent service from Omega. They were very flexible with drop offs as our circumstances kept changing during lockdown. Ended up renting a car from them for nearly 5 months. They were also very flexible with their rates during this time and were always on hand to give advice and help
Would definitely recommend them if you want a stress free hire!
A.Omega was really easy to deal with. I had a great car for a week with no issues and I found it to be very affordable. The pick up and drop off to and from the airport was timely and the customer service was excellent. I would definitely hire a car through Omega again in the future.
B.One of the best car rental experiences I've had, no BS. The Omega shuttle (free) picked us up from the Auckland airport and a short drive later we were at their office. The check out process was smooth and easy. The vehicle was pretty much brand new and very clean.
The check in process, which we have had numerous issues with other car rental companies, was straightforward with Omega. We were checking the vehicle back in before they opened at the Christchurch airport. The instructions they gave us were spot on and once again, a free shuttle to the terminal.
I would highly recommend Omega and when we make it back to New Zealand in the future, we will definitely be using them again.
J.Omega car rentals is such an awesome company I hired a vehicle off them previously when I was down in Christchurch and they were so awesome!! And cheap!! All inclusive of insurances etc... Same awesomeness at the Auckland airport depot !!! Thank you so much for your help!!! Definitely absolutely highly recommend 💝
J.Great hire rates, pick up and delivery to airport and friendly service. Highly recommended.
J.Omega were very accommodating answering emails before we booked our car. Pick up on arrival at the airport was very smooth and the paperwork was ready when we got to the office. All details were explained to us and all staff appeared courteous and efficient. After a final check we were given a car big enough to accommodate our 4 suitcases and 4 carry on luggage bags as well as 2 adults and 2 teenagers. Traveling in our rental car was smooth and using the technology in the car to navigate with maps offline was invaluable.
Returning the car was quick and easy with a final check over. In all it was a great experience and I would recommend Omega Rentals to anyone.
L.The after hours pick up was easy and no hassle. The return was also quick and easy and the shuttles were always very prompt. Basically no wait times and it was very close to the airport. I would hire a car from Omega again.
A.We had a nice little car, happy with overall service and condition of c
J.Great price with car in very good condition! Had a great experience driving with no incidents! The communication/paperwork before picking up the car was very smooth. Omega was pretty fast in response of our inquiries, and the pickup and return was quite easy as well. Recommend their service!
P.As has been my customary experience with Omega they provided a good car at a very reasonable price. The Car was good (Demio) but I must say I found the i-Start engine feature quite disconcerting at times, given the engine will just stop when you are at lights etc. Sure it restarts as soon as you put your foot on the accelerator, but sometimes the power seemed to come on a little unevenly. Still the car was fanstastically economical on petrol. I drove from Auckland to Hamilton and back, and had quite a few extra journeys in Hamilton and back in Auckland. And there was a nightmare on Friday when it took about an hour and a half to get from the Airport to Drury. Despite this is was just under $50 to fill the car up. If we all had fuel efficiency like this our carbon footprint would be much improved!
R.Omega was the most reasonably priced when we went to book, service wise we couldn’t fault them. When our flight was cancelled and they called us and then emailed us a whole lot of information about the impact re after hours. The shuttle picked us up quickly etc. all staff friendly and helpful
K.From pick up to checking in to getting the vehicle was easy and the staff really friendly.
I had an issue with getting the GPS sorted (it came up with Australian address's) but the lady fixed it for me.
Happy to use this company again anytime. For the staff, the vehicle, and the price.
S.Very happy with the car and service of this company very prompt with pick up and drop off to the airport. This is the 2nd time I have used Omega cars, highly recommended.
D. M.Used Omega for our car hire for our three week holiday in New Zealand. Our experience was excellent from start to finish. Pick up from Auckland airport was quick, then welcome and service to pick up car was friendly and efficient. Return at Christchurch Airport was equally as good, also very friendly and efficient. Finally the drop off at the airport, the service went that little bit extra, with our driver letting us know how best to find the check-in for our airline. I would highly recommend using this company.
S.From ordering to pick up and drop off - Omega Rental Cars experience was 5 stars. I was so worried as I was waiting for something to go wrong but the full service was great. Highly recommend to use again
V.Brilliant service as always, no hassles with Airport pick up/drop off, very quick to get us into the vehicle and handover at the other end. Good value too.
K.OMEGA Rentals are - fast, efficient and fair , I have had 3 excellent experiences and our business will use them as preferential car hire. Respectful, friendly cancellation no fee with COVID changes to Alert Level 3 thanks Lanice and Team see you all soon in Alert Level 2
R. B.My great experience with Omega started with a very easy booking process online. They were very reasonably priced compared to the most other rental companies. The pick up was a few minutes from the airport, and I was promptly picked up at the terminal. It was a great little buzz box to travel around the North Island, and was pretty efficient on fuel. The drop off again was quick and easy, and dropped immediately back at the departure terminal. Overall a great experience, and can highly recommend.
F.This was our second rental experience with Omega in NZ, and it was as successful and as satisfying as the first 18 months previously. Omega's service is first rate, prompt and efficient, their cars are excellent, clean, comfortable, well maintained and well presented. It is very easy to navigate and book through the Omega website, and it is refreshing that when we received the service and the vehicle it was exactly as represented - no disappointments. Omega's terms and conditions and their pricing are both highly competitive. Renters know to expect a different service from an off-site provider than one would expect from an in-terminal provider, but Omega's friendly courteous prompt and efficient people deliver the very best level of off-site provider service that a renter can expect.
S.Excellent service, friendly and helpful people. The car we hired was amazing to drive, very clean and tidy. Super easy to deal with and on returning the car everything was very swift and simple and we carryied on with our journey, Also GREAT price !!
J.Don't bother shopping around for a better price for good quality car rentals - i've already done it. I compared 2 other car rental companies to Omega, and while the other 2 dropped their daily hire rate to match Omega's low rate, they couldn't match the insurance rates that Omega offers. Save time and just pull up Omega car rentals on your web browser if you're after decent hire cars in Auckland
K.We had no problems with Omega. Staff were good to deal with and the car was fine for our trip around the area. Recommend purchasing full insurance as it only costs a few dollars more. We booked the car online so it was waiting for us ready to go when we got to the office. The courtesy bus worked great for transport to and from the airport. We would use Omega Car Rentals again.
D.Awesome team at the Auckland Airport branch. Helpful, friendly and great service. I had an 8 day hire of an economical, cute little grunter for a very reasonable price. Highly recommend. Will only deal with them from now on 🙂😎
J.Excellent service, excellent price, great vehicle for our needs! Can't thank you enough.
M.Easy to arrange, good value and very efficient customer service. It was no issue to extend for a day.
S.Fantastic service. Great shuttle service to and from airport. On time and no fuss
E.Great smooth service. We come to New Zealand yearly, and have previously rented from another company. They made us crazy with long waits and indifferent service. Omega was recommended by our Kiwi son in law and it proved to be a good recommendation. We were picked up promptly and our car was ready promptly as well. The return was handled just a smoothly and we were off back to the airport in 10 minutes. Overall good service.
A.This was our first time renting a car from Omega rental Auckland and it was totally hassle free. The service was very friendly and professional and staff were absolute pleasure to deal with. The pick up from airport was quick and did not have to wait long to get a car which was new as it had driven only 2500 kms. The drop off was quick as well. It was totally a stress free experience. Would recommend to family and friends. Highly recommended. They are the best in this business.
d.Very low price for a clean, low kms Mazda. Easy processes and polite staff. Wish they were located at the airport!
S. W.Excellent value, great company! We rented an 8 passenger van for a week, pick up in Auckland, dropping off in Wellington. The price was half of the other quotes! Also, not every company would do a one way rental to Wellington. I was impressed that extra drivers were free to add, we added two drivers. I thought there might be a catch, the price and perks were too good to be true... but I am quite happy to say we had a wonderful experience all around and I would certainly recommend Omega to anyone traveling in New Zealand.
A.We had an excellent experience with Omega from Auckland Airport. Good value for money rental, prompt pick up at the airport and fast processing to get us on our way. The return of the vehicle was simple and easy. The staff we dealt with were friendly and courteous. Highly recommend these guys.
S.I found them an excellent company to deal with. Our plane was delayed 4 hours, meaning we arrived after the office closed. At all times, the staff were extremely responsive to my frantic emails from an overseas terminal, offering solutions, which through no fault of theirs, I was unfortunately unable to do.
I picked up the car the next morning. Easy friendly service.
The car had 100k on the clock, but was reliable and had we had no problems.
Would definitely use them again.
A. P.These guys are great!
The pricing was good, the vehicle was very tidy and in perfect condition, and their insurance waiver pricing was clear and reasonable. They also provided child car seats.
The staff were super helpful and friendly. I changed my booking a few days before it started to a different (smaller) car and that was no problem for them at all. I then had to change it back to the bigger vehicle a day or two later and that was also no problem at all.
All in all this was a very good car hire experience for me.
I will definitely use Omega Rentals again.
J.Renting my car from Omega Rental Cars - Auckland Airport went very smoothly. From the very start of doing the rental online, everything worked as expected. I had a question about insurance coverage, and Omega was very helpful. The pick up at the airport was prompt, maybe 5 - 10 minute wait for the shuttle. Paperwork at the counter went quickly. The young woman at the counter was very helpful when I asked her a question about multi-lane round-abouts. Within minutes I was on the road. I dropped the car off in Wellington, and that also went super smoothly, and they gave me a shuttle ride to the Interislander ferry. Just a hint, if you need to fill up the gas before dropping off the car in Wellington, look for a gas station before getting too close to the Omega Rental in Wellington.
M.the car was clean and well presented. We had smooth convenient travel with our little Demio.
We experienced good communication and good service thank you.
J.Excellent service, great car, well priced. After drop off we needed to get to the airport quickly but the van was at the airport. A second van was made available and got us there in time for our flight. Very impressed!
R.This is the first time I have used Omega and I would definitely use them again.
The courtesy bus conveniently pulled up as we exited the airport so we were filling out forms for the car 10 minutes later. There were 4 staff waiting to serve us and the car was waiting outside. The chap who served me took me outside and showed me around the car and made a note of all of the defects. He noticed a lot more than I did!
The car was a late model Mazda Demio which was clean and tidy and fine for our requirements.
Check in was a breeze and we only had to wait 10 minutes for a courtesy bus back to the airport.
All in all, a great experience.
J. B.Always great service! We have been using Omega for about 15 years when we visit family in NZ, wouldn't use anyone else. Pick up & drop off is always easy and staff very courteous. Cars always great and very good insurance rates.
rates rates
L.Had a good service with Omega starting Auckland and returning to Wellington, basic model did not have a phone charger point which was most inconvenient.. service staff Auckland very helpful in regards to delivery of vehicle to hotel however the return of vehicle was not and I was questioned repeatedly about a prior damage which was clearly noted on paperwork, he made a phone call to verify prior damage and considering the fact I had gold insurance there would be no reason for me not to tell him IF I had damaged vehicle then they asked me if I had taken photo of this damage on delivery of the vehicle .. well, excuse me!!! but it’s not my job to do so and especially when prior was well documented and he was told so!! 🤬 Was appalled with the customer service on return of vehicle
H.We are very happy with our experience with Omega Rental Cars. We were picked up from Auckland airport, taken to their base and given very good instructions. The car went well and was very economical. We returned the car to Omega and were then taken back to Auckland Airport, all very easy.
A. R.Five star service from pick up to drop off at my chosen destinations. Top quality cars at a price that suits me. I've been to NZ ten times & rented an Omega car each & every time, clocking up well over fifty-two weeks' of car hire so far, so I've needed to do it on an affordable budget that works for me. I will continue to book with them, they're a great bunch!
R. S.My first time renting from Omega, and they will be my go to rental car people from now on. Picking up the car was the fastest paperwork experience I've ever had, and they went out onto the forecourt with me to check for pre-existing scratches and dents. Also gave me a good tip on where to find the cheapest petrol near the airport for my return. Car went like a dream, and the process for returning the car was even faster than the checking out. Great shuttle service over to the terminal. Thank you Omega, you are awesome!
E.Great price, excellent vehicle, awesome (quick!) customer service on pickup and delivery. We have used Omega many times, and never had a problem.
R.Easy service, good value, very clean car - the little demio mazda has good power but very economical.Excellent communications. Prompt shuttle to/from airport. Very friendly crew.
N. S.Good customer service, used Omega in Auckland NZ. Located 2-3km from airport. But they do have a shuttle service to pick you up. Great service from the second we picked up the car. Pleasant front line personnel. Good price. Would recommend.
D.Overall not bad. Online booking etc was great. Pickup from airport was also good. The quantity of the car was not great though. we chose the luxury SUV so we had enough room for lots of luggage, but on collection the car was so badly scratched, dented and stank of smoke inside. The friendly lady offered us a different vehicle (also badly scratched and tired looking, but slightly less) and a days free rental, which was appreciated. Have holidayed in NZ every year and rented same cars through omega a few times now, and it's the exact same cars since 2016/2017. They are getting very tired, old and beaten up! When you select the most expensive tier vehicle which is branded "luxury" you expect a little bit more. Also extremely expensive to run, but that's expected with a large petrol SUV. 3/5 would recommend, but with caution.
D.Thank you Omega.
Our after hours vehicle pick up went smoothly. The car ran well with no problems and we were given a refund when we had to cut our trip short due to the Corina Virus.
We cannot fault your service and recommend Omega to others looking to rent a vehicle. We will be back and look forward to hiring from you again.
Again thank you
Dave and Lynda Roper
A.Easy to deal with, no hassles, car performed faultlessly, no hassles at all returning car which was in same condition as rented, pleasant professional staff who assisted in Auckland and Christchurch. I am only sorry we had to end our journey 1 week early due to circumstances beyond our control. Well done Omega, I was recommended to use you, and my expectations were exceeded. I will be happy to keep promoting your business. Well Done.
R.Got the daily deal. Small car for a Month... Mazda Demio... But it went very well and very economical. Covered over 2 700kms of the North Island with no problems. Only the ignorant ones who speed up in passing lanes and the slow traffic that doesn't allow other traffic to pass...
S. D.We recently hired a car from Omega in Auckland. The pickup from the airport was in s matter of minutes as was the return journey. The car was very clean and was 1/4 the cost of the big car companies. Even though the car was 6 years old it ran perfectly and was extremely fuel efficient and comfortable. I would highly recommend Omega to anyone. The staff are very friendly and helpful. We will definitely use them again.
N.Had a great car at a good price. The Toyota Corolla we picked up was practically brand new with cruise control and a good sound system. The staff were very quick with pick up paperwork and drop off was even easier. Had no problems at all.
R. W.Renting from Omega was the best car rental experience we’ve had in New Zealand.
This is our 6th time renting cars in NZ over a number of visits. It’s the first time with Omega and they were the best by far. Our car was clean, comfortable and suited our needs perfectly. The staff were courteous, efficient. They made it quick and easy to both pick up and return. Even their follow up email was well done.
We definitely will be back.
A.One of the best car hire experiences we have had in a long time. Our check in was prompt with no time wasted on unnecessary long-winded explanations. Very down to earth and keen to get us on the road without delay. No pressure to take extra insurance as many rental car companies tend to do.
Friendly shuttle driver and again a prompt service.
We would highly recommend Omega and will certainly use them again.
S.Really impressed with the service and the vehicle. Easy to find information and book online. I picked up and returned the car to Auckland Airport and the shuttle and office staff were so friendly and efficient. We needed to return the car early and change flights to attend a funeral and Omega couldn't have been more helpful - the shuttle driver even doing an extra late run for us. Highly recommend this company and I'll definitely use them again.
S.I found Omega with a google search after landing at Auckland airport and finding the on site rental companies booked out.
Their prices were considerably cheaper than the on site rental companies and they had cars.
Quick pick up, easy to deal with, friendly staff and car was clean and in good condition.
Transfer back to the airport after drop off was quick and pleasant.
A good company to deal with. I will use them again.
Shaun
J. O.Very friendly and prompt service both at pick-up and drop-off. Car was a few years old bit was well maintained and did the job we required. Good value for the money compared to other rental companies at Auckland Airport.
M.Can't thank Omega Cars enough for the car and process. We were charged only one day instead of two. The car was clean and did what we wanted to do to get around.
We choose the option of Omega choosing the car and it was perfect.
R.Friendly, knowledgeable staff; vehicle was cute and zippy and we had a wonderful time scooting around Auckland in it. No hassles with pick up and drop off. Thanks Omega - if you keep your prices comparable, we will be back for sure. Cheers
M.Really great service... quick transfer to and from the airport. Great vehicle.. new, clean and easy to drive. Depot staff helpful. Great price for the four days. Would recommend to anyone. Will definitely use next time we are in NZ.
A. P.Omega are fantastic! Everything was made easy, right from booking online to pick-up and drop-off from airport. Car was clean, reliable and insurance options were transparent.
The staff are helpful, friendly and quite understanding especially when I was an hour late dropping the car off as a result of getting lost! Highly recommended, this is the second time I have used this company. Great value for money!
F. K.I dealt with Anne as my customer service agent upon arrival and also when I dropped my rental vehicle off and she was just so friendly and nice, and provided me with all the relevant information clearly and understandable so there would be no frustration, and ensured a quick service to be in our car and gone and that’s also upon dropping the vehicle off.
We got the premium Hyundai Tucson and it was a dream, so much so that my partner wants to buy one. And we hired it at such an awesomely cheap price.
Would definitely use Omega again
L. W.I was a little nervous renting a car as it was my first time in New Zealand but I had no problems with Omega. It was easy to book, the shuttle was a quick drive, and I got an incredible cute car for a great price! There were no problems with the car while driving or in the return process. I would highly recommend this company!
D.It is my pleasure to post our last trip to NZ. I hired a car from Omega Rental Cars, stepping outside my comfort zone by hiring a car from a smaller car hire company. The car was an older car than what I was use too. However, the car was reliable, clean and performed well over the 3.5k, travelling across demanding terrain. Whilst standing in the International Airport I was shocked to realise that I had left my phone and wallet in the car. A panic phone call to company ending in them locating both items and returning them to me by courier. I would recommend to this company to future traveller as they are an honest, trustworthy company with a high level of customer service. David
R.I have been using Omega Car Rentals for ten years and during this time have had many bookings with them. Cars have always been as ordered, reliable and comfortable. Staff are friendly and very helpful when you have questions. Their prices are reasonable and I particularly liked that they send prospective renters an email with a link before you pick up the car hire where you can view information on driving rules and conditions in New Zealand. Whilst I live in Australia and drive on the same side of the ride as NZ it is still good to check and see where any of the driving rules differ to that of Australia and would be helpful to drivers from other countries. I highly recommend Omega Car Rentals.
k.I've used Omega now twice on my regular trips home to see family and rate them highly. From the easy straight forward online booking process, the pick up at the airport to the receipt of the car, Omega has been quick and efficient. The staff are friendly and cooperative and in all the experience great. The prices are competitive and the insurance options have given me peace of mind. I will continue to use them!
E.Have rented quite a few times with Omega now, and I must say we have never had any issues with them. They offer many types of vehicles suited to any type of budget and their cars are clean, well-maintained and run smoothly.
The branches in Auckland Airport, Queenstown and Nelson have been most helpful and it's always so painless trying to sort things out with them. 100% recommend to anyone thinking of renting a vehicle anywhere in NZ.
K.This was our second time hiring a car from Omega Auckland, hassle free pick up ad drop off by shuttle from Airport to Car Depot. Great value for money on hiring a older car (kids thought it was an old bomb! compared with our personal car) having full insurance was great for driving in Auckland when not use to big cities. Car is checked over upon arrival and drop off so no hidden surprise down the track. Friendly staff. Would happily use Omega again with out hesitation. Keep up the fantastic work Omega!
N. B.This was my first time using an off-site car rental provider at Auckland airport. The car was older but very reliable and in good condition and great for a young family. The whole service was very professional and they were half the price of the tier 1 providers at Auckland airport! Will definitely be back!
A.The experience was no hassle and a last minute change was made with no problem at all.
G.Booked a car with a “first tier” rental company because of a bad experience with a second tier company in the UK. However, read some reviews at the last minute about some troubles with certain first tier car rental company and decided to consider Omega Car Rental. The reviews were great and their product was of good value. No regrets. I saved at least a third of the original cost (that’s including comprehensive insurance cover and GPS rental) compared to the first tier company. And I got the car that I wanted, no so called an “upgrade” I previously got from a first tier company in the past.
The only inconvenience is of course, all five of us had to get up a free park and ride bus to the end of the line with a lot of luggage on toe (we arrived Auckland.after hours). That was a small price to pay as the savings and value made up for it. The car return during office hours was easy and appreciated the free shuttle back to the airport.
The car was in excellent working order. Enjoyed driving the Hyundai Tucson.
Highly recommended.
Y.When I researched car rental hires for my trip to New Zealand, Omega Rental Cars came up much cheaper than all the other rental company. I read other reviews on Omega and many had said that it wasn't a first tier rental company. I took my chances anyway, because it was very cheap. I booked an 8 seater with pick up after hours from Auckland Airport and returning in Wellington for 9 days. They provided a baby seat and a booster seat free of charge, the $0 excess insurance that would usually cost a lot, was low, and didn't charge for additional driver and different location return. I had low expectations but when I collected the car, I was pleasantly surprised that we got the current model Toyota Previa. There was a check sheet given with relevant existing damages noted. The car was clean. The drop off at Wellington airport was about 1.5km away from the airport. The Omega operation there was large. We were provided a courtesy shuttle to the airport. Everything was seamless if instructions are read carefully, as they were thorough. I would highly recommend Omega Rental Cars and would love to rent from them again if I'm back in New Zealand.
K.Having never rented a car before I was a bit worried about such a good deal and wondering if I would get stuck with some fine print fees but the worry was all for nothing.
The price was more than fair, the service was customer oriented and very relaxed even after I changed the time of the drop off AND accidentally got a rock chip and huge crack in the windscreen. (Pay the top level insurance, it's not much and well worth the peace of mind.) The staff didn't even blink an eye about it. When travel can sometimes be stressful it was such a pleasure to do business with a company that's all about making transport easy and stress free.
L.From calling Omega from Australia, I had a great phone call experience. Friendly helpful and the lady suggested some great ideas. We were traveling in the peak school holidays and the car of our preferred choice wasn't available, however I asked if they could note it down should a cancellation take place.
We arrived and we got an upgraded car it was exceptionally clean, they provided a Booster for free for one of my sons. Car was perfect to drive for the 15 days. Shuttle to and from was easy and quicktoo.
This is the second time i have used Omega and will do next year. Great friendly team, thanks for helping keeping our travel plans less stressful.
B.I had a very positive experience with Omega in Auckland. The customer service was excellent, and the car was great to drive. It was simple to access being at the airport and the drop off was straight forward. Thank you.
F.I have hired many cars over the years - Omega is by far the best. A very straight-forward process, simple and quick. Cars are excellent - not the newest models but those which have a proven record of trouble-free, break-down free time on the road. No lost time waiting for repairs etc. The staff are wonderful - friendly, helpful and courteous. I will be hiring from Omega again in the next couple of months. I would only hire from another company now if Omega did not have a car for me. I recommend them very highly - try them, you will not be disappointed.
Z.We had an outstanding experience with Omega Rental Cars. Right from the car pick up to drop the process was very well managed. We had a Nissan Tiida and the car was excellent as well. We managed to cover 4500 kms across New Zealand with this beauty. The car was in perfect running condition at all times.
The car rates with Omega rentals are very competitive too.
Very much cherished.
Look no further. Choose Omega for your next NZ road trip.
大.I was worried about picking up after hours, but I was able to get the car smoothly without any hesitation because a detailed manual was sent by e-mail.
J. T.Very good value . Got a great car at a reasonable price compared to on Airport major brand companies. The shuttle service was excellent and all staff very friendly. It felt like we were in the car nearly as soon as we were out of the airport. We have had to queue and walk longer to get branded car rentals. We would highly recommend Omega and will. Use them again.
N. C.The car was received in a great condition. Service staffs were friendly and helpful. Shuttle services between airports were prompt.
p.Fantastic experience.
Booking online was simple, instructions for pickup/drop off thorough, outside business hours pickup was quick - showed our drivers licence at 3.30am Auckland then received keys and drove away. Drop off during business hours was just as seemless, emptied car, handed in keys and caught shuttle bus back to airport. Car was sufficient to our needs. Will hire again through Omega next trip.
A. G.I found the whole experience with Omega excellent from start to finish! Their website was easy to use, pick up from Auckland airport was quick, filling out the paperwork and paying for our rental was straight forward and the car was perfect for a family of five. All their staff were polite and efficient and I highly recommend Omega Car Rentals
R. J.We rented two cars from Omega in Aukland during our month long stay in NZ, one of which we left in Christchurch when we flew back to Aukland. We got very good rates, going with older Toyota Corollas. The cars were in great shape and as clean as could be. What really impressed us was when we returned the second car before our flight home, running late with no time to spare, the woman at the counter knew our situation without being told, came out to meet us as we drove in, told us she would take care of everything as we moved our bags to the van, and handed us our receipt through the door of the van just before it left for the airport. We had not had time to fill the tank, so returned the car with a half tank. The administrative fee for filling it was NZ$30, on top of $66.15 for the half tank of gas, which seems high. So be sure to allow time to fill up. We will definitely rent from Omega again if we return to NZ and will recommend them to friends travelling here. We fell in love with this beautiful country and hope to return someday.
G.Omega is the most efficient car rental I have ever seen.
Stuck in NZ for almost 3 months by the COVD-19 while waiting for a plane ticket to France, I was entitled to really very advantageous prices, and someone from the team came to change the car, which had to make a visit, up to Mangonui !!!
Being confined in a such beautiful and hospitable country is not a punishment but a great pleasure. Really amazing !
Many thanks for all Mike !!
God save the Kiwis
Gerard
D.My wife and I rented from Omega and had a wonderful experience. We picked up from Auckland and Dropped off in Wellington. There were no extra fees to do this.
Towards the end of our trip we decided to keep the car one extra day. There was zero hassle in doing this and the extra day was billed at the same rate as the other days.
Staff was always friendly and helpful.
Would Highly Recommend renting from Omega
m.Omega staff were excellent to deal with. Car we hired was fabulous.... No problems at all. No hidden costs, everything was clear and upfront. Pick up and drop off process quick and efficient. Staff were very friendly and informative. One of the best experiences we've had with a car rental company. Won't look anywhere else in the future.
C.I booked a car in Auckland for 4 days. Collection and drop off was Quick and Fuss free. Their staff were friendly and helpful. The car was good and clean. They provide baby car seat and booster seat FOC. Their price is the lowest I checked online. They also provide airport shuttle service FOC. Definitely recommend Omega to anyone who’s looking to rent a car. Thanks for the excellent experience!
E.Received great service and the Van was superb during our road trip to Wellington
S. D.Omega were a great company to hire from. We had pre-booked our car in the UK and on arrival in Auckland the pickup service was quick and reliable. Their customer service was excellent and they made the documentation process quick and hassle free with no attempts to sell any "extras". The car itself was clean and fairly new and had clearly got brand new tyres. Good models too - our Toyota had a reversing camera which I wouldn't have expected to get on a standard hire car.
Drop off on Christchurch was easy too with an out of hours service (extra charge but we knew about this on booking) that meant we could drop the car off at 3am and rely on them for the 5 minute transfer to the airport.
Recommended.
M.Great service. Easy and quick pickup and check in. Would recommend to all.
t.Recently hired a rental from.auckland airport and drove to wellington Airport afew days later, instead of driving back I dropped the car off at the airport and flew back. Car was great I opted for the cheaper vehicle and it was better than expected would definitely hire again and recommend
R.I always rent from Omega Rental Cars because they've got a great customer services team and their fleet of cars are fantastic and in my opinion the lowest prices.
W. W.I rented a Toyota from Omega for 4 days last week during my stay in Auckland. The car I got was a 2016 model, new and clean, easy to navigate. The staff were very friendly and the whole pick-up and drop-off processes were completely hassle free. I am also very glad that I purchased the full coverage insurance. On my day to the hot water beach, I damaged the passenger side door :( but didn't have to pay for the repair. Best money ever spent! Next time I go to the south island, I will hire a car from Omega with no hesitation. Thanks guys.
V. K. -.Staff were pleasant and efficient at pick up and drop off.
Their office is a little distance from terminal. (Glad we had GPS to find it for return!) Was a bit hard to figure out how to contact them when we arrived at airport and had to wait almost 1/2 hour for pick up by shuttle. Quick return to airport with shuttle with car return.
Car was older model with fairly high mileage, but it ran well.
Radio/screen instructions were all in Japanese which made them useless. And front window fan was noisy at high level.
Unfortunately we got a stone chip in front windshield. But this was dealt with in a pleasant and efficient manner. And cost I was charged for it was reasonable. ($57). I did not leave feeling like the rental company had ripped me off.
Rental cost from Omega was significantly less than other companies - I would definitely rent from them again and recommend them to others. I am happy to have an older model (which is what I have at home anyway) and pay less, as long as car is reliable.
C.Quick and easy! The car got the job done - no problems. They showed us a video on how to drive on the other side of the road, which was very helpful. Would definitely rent here again. NOTE: They are NOT located at the airport, but it was a quick call (just ask the nice people at the help desk) and they were there to pick us up in under 10 minutes. Quick and easy drop off as well.
j.Great experience!
Friendly staff.
Quick and efficient check in and return.
Not so expensive as other well known companies.
But they should inform me that the car s GPS was enough avoiding the payment for an additional one.
I will repeat with Omega.
H.Best rental car company I have ever used. Great staff, great cars and great service. Pick up from the airport is speedy, and delivery to the airport is, too, so that no time is wasted. Highly recommended for short and long term rentals from Auckland Airport.
J.Great service as usual. Coming from UK there are a lot of things to organise for coming to New Zealand but hiring from Omega cars is easiest part. Very good value for money and most obliging. Been using them for years and would recommend highly.
J. S.Great service given to us on our arrival with very short wait timeframe for the shuttle pickup. The vehicle given to us was very clean and was great value for money. On return of vehicle we were driven straight away to the airport. Would recommend your Omega Rental Car service to others. Kind regards Judy & Sharon
M.It was a very busy morning starting at around 4:30 am to get our 6am flight to Auckland. We had to wait for the shuttle to take us to the Omega Car rental place. I was dubious especially when the quote was probably 40% cheaper than the mainstream guys. We got to check in and the reception person handling the booking was quite abrupt to start with, but halfway through doing the paperwork, there was a change that came over the whole rental centre, and like magic the person serving me started to become extremely helpful and interested in what we had planned, the driveway staff were really good offering help with luggage etc. That change opened my eyes to what can only described as negative retail magnetism. Where the customer will be treated the same way as they treat the assistant. Or simply your mood ) off on them. Anyway a bit of a digression, so we went on our way with our car which was exactly what we ordered(unusual these days) and it was the same when we checked back in. Remember to give yourself an extra 30 minutes travel time, dropping off, you need it. But we'll worth the $ 300 saving for a weekend rental compared to the big boys. (BTW we rented a toyota highlander, and had 5 in our group,) And the Coromandels were beautiful.
e. k.We booked our car through Omega about 3 months before our 3 week driving trip around New Zealand and right from our initial enquiry they were quick, friendly and efficient with their responses.
Picking up the vehicle was the same experience.
After having an accident on our first day which rendered the vehicle unsafe, we found out just how good Omega were. After a hassle free phone call with their claims team, a claim form was emailed immediately, which we completed and returned immediately. Within 30 minutes we received a phone call advising us that a replacement vehicle had been despatched and it arrived later that same day. It was a newer vehicle than we started with.
The rest of our trip was trouble free and the return of the vehicle check in was also fast and efficient.
I have no hesitation recommending Omega for your car hire in NZ.
Glenn K
K.Our whole experience was great! Booking was easy online. They contacted us quickly after the booking to double check everything and answered our questions promptly and accurately. There were no hidden fees and the price we were quoted was the best I found of all the car rental places I researched (and I researched quite a few). There is no ca on km, so you don't have to worry about that either, and they provide a driving in New Zealand manual for foreigners. They also offer free shuttle services between the building and the airports. We didn't use it when we arrived in Auckland because we were already staying at a place outside of the city when we went to pick up, but we used the shuttle in Queenstown to get the airport after we dropped off the car. She was quick and friendly and got us there in time for our plane (we were pushing it and a little stressed). Overall, we had a great experience and we strongly recommend to anyone needing a rental vehicle to explore this beautiful country.
S.Omega Car rentals were pretty good. We hired a car for 9 days and it was a good deal for a 2014 model. Car was nice, clean and easy to drive.
They are not located at Auckland Airport and you can call them to get their free shuttle. Pick up was outside the Jetstar terminal side, but I would suggest allowing extra time for them to pick you up and travel 3km to their depot. Also, allowing extra time for dropping off the car and getting a ride back in their free shuttle. We would hire again from them.
S.Omega were recommended by an NZ friend as a cost effective alternative. Certainly turned out that way. The car was fine (about 85,000 kms on the vehicle), staff were efficient, communication was excellent, and price was indeed very attractive. Will use again.
S. M.We are return clients & again really enjoyed our rental experience with Omega. The staff are very friendly, pick up and drop off in shuttle to the car was efficient and quick, a seamless process. We decided this time to opt for the slightly older car & get insurance. The car was great, spacious, what we needed & at a lesser rate. We'll do that again as well. We will continue to rent cars through Omega in the future. Thanks!
F.Best rental car ever. No hidden fees. No deposit on our credit card with the full insurance. Car was basic but nice, had everything we needed. Employees polite and helpful. Shame they have offices in New Zealand only!! Their motto “upfront and honest” is for real
J. R.The only reason I gave a 4 star is because of the missing car seat.
Other than that the service was great, I got reimbursed not only for the car seat but also a day of rental.
The service by management was excellent & very quick to resolve my situation.
The unlimited kms excellent.
The vehicle itself excellent for a family of 4.
We flew in from Sydney after hours of the shuttle & returned to Sydney also after hours but, the Park & Drive bus every 10 minutes from the airport to the rental awesome. (5minute ride)
Thank you omega rentals 👍👍👍👍👍
G.Great company to rent your car from. No pushy sales people, friendly and helpful staff, gave us an immediate discount on the satnav hire without asking. No queue . Competitive price compared to others. Efficient transfer to and from airport to their offices a short distance away. Highly recommend.
A.Affordable, quick and easy to rent with. Airport shuttle was quick and booking in and out was one of the quickest I’ve ever experienced. Car was clean and drove as well. All staff were friendly and very helpful. We had a great time exploring the Coromandel in our little Omega rental.
S.Cheap and cheerful and the insurance was not over the top like many other cars. We got the gold insurance, and for peace of mind in Auckland it was great! Staff were friendly, car used less than $40 petrol over two days. Perfect!
M.Excellent ease of booking and service given .
Great value on the prices for the chosen vehicle.
car was very clean and tidy and looks to have been serviced in a very good fashion.
Nice staff and was a pleasure to deal with .
Highly recommended and a company with excellent user reviews and ratings - best hire car company I have used
Thanks for a easy and pleasurable service!!!!!
A++++++++
l.Absolutely A++ service. No fuss and straight forward as it should be. Picked up a well above average vehicle for a low price. Car seat and booster was free. Was hassle free adding another driver to the contract at a later date. Minimal wait for the Shuttle to the airport which was awesome. Highly recommended.
R.We recently rented from Omega for the first time, and were really impressed. The shuttle service to and from the airport was very efficient, and the staff were friendly and helpful. We rented a Mazda Demio 2006 for six weeks, and drove all over the North and South Islands. It was a great little car, comfortable, handled well, and we had absolutely no problems with it. Best value rental ever. We would definitely recommend Omega to everyone.
J.This was my second hire from Omega Rental Cars at Auckland airport. Quick and easy booking and staff are friendly. Reasonably priced and cars are clean. Pick up from the hotel was great but you need to allow at least 20-25 mins. Car was checked for damage/fuel when I took it back so no hidden surprises. They will be my go to car hire company at Auckland airport.
O.We hired a Rav4 from Omega for 10 days. Everything went smoothly, all the staff were friendly & helpful, and our whole experience was worry free. The car was perfect for our needs (AWD is a comfort on NZ mountain roads!) We highly recommend Omega and would not hesitate to hire from them again.
J.Excellent friendly service! I rented 2 cars while in New Zealand and both were in great shape with only 70,000km on the clock. Very clean. Free airport shuttle service in Auckland. No nonsense or hidden fees, what you're quoted is what you pay, and the cars are quite reasonably priced. I would rent from Omega again without hesitation.
a.Best car rental I've ever dealt with so far. They sent me to where I'm supposed to be (Wellington city office) after I returned the car which is very generous of them. Selected one of the cheapest cars available on that day but still get a comfortable, nice car.
M. M.I had a great experience with Omega.
After hours pick up and drop off was simple, and straight forward, and effective, almost too easy. I extended my stay in NZ, and extending the hire duration was simple and straight forward, took one easy phone call with no problems what so ever. The car was as pictured, efficient and clean. Will definitely hire from Omega in the future
S. C.Omega rentals were superb !. I was picked up quickly from the International Terminal and collecting my car and completing the paperwork was a breeze. The Nissan was very clean and fuel efficient, and I had the same experience dropping the car back and being shuttled back to the airport. I would suggest however that Omega Rental's 'in-house' motor vehicle insurance option be displayed on your website as a cheaper option than the one I was only offered at the time of booking on line. I will certainly rent next time from Omega Rental Cars !. Many thanks, Stephen
M.We rented a Rav 4 on 7th September 2019 and returned it on 13th October. From our very first contact nothing was a trouble. A gentleman arrived at Auckland airport to transfer us to the Omega office to pick up the car, the paperwork was a breeze, the car was clean and ready to go. We were not asked to pay extra for anything (which has been our usual experience when hiring a car). The car performed without any trouble whatsoever. When we returned the vehicle a very helpful gentleman took our paperwork and checked the car immediately. Within five minutes of arriving at the depot we were in the Omega shuttle car on our way to the airport. Best firm we've ever dealt with, best hire car experience ever.
V.Very problem free rental experience. Both cars I have hired from Omega have been well cared for fit for purpose. Friendly service and prompt shuttle service.
M.Very happy with the whole experience, on arrival at Auckland airport we (two couples) were picked up within five minutes and taken to the rental depot where our car was sitting there ready. When we dropped the car back, the shuttle bus was there ready to take us to the airport and we made our flight with time to spare. For hassle free rentals we highly recommend Omega.
Tom
E.Great service with fantastic rates. We got the higher gold cover with NIL excess. No credit card bond, east pick up at airport and seamless drop off before opening hours. Friendly service, car was as described and without fault. Thank you! Will hire through you again.
B.We had a good experience with Omega. The car was ready and they provided an upgrade for no extra cost, however they charged us for a GPS when the car they provided to us had a built in navigation system. I would have thought they would not have issued us a GPS with one built in. Other than that it was a nice car and there were no surprises.
O.Were very helpful. My flight was delayed (added to say delayed 2hrs) & I kept them up to date and they were very accomodating. Friendly atmosphere and easy to find when returning the car. A very straight forward transaction even when the c/card holder wasn't the one using the car, they were able to help me out with the application contract. Very pleased indeed. Thank you.
G.Every time I visit Auckland I use Omega Rental Cars their prices are extremely competitive their pickup and drop off service is timely, communication is great, after hours service is a company is reliable and responsive and that is why I continue to use this company.
G.This is my second hire from Omega and I am recommending them to colleagues and my workplace administrators.
This is because of the excellent and responsive administration of hire, responses to queries, staff engagement, vehicle preparation, appropriateness of cars hired, and efficient transfers at major airports.
K. W.Pick up quick and without fuss. Drop-off even quicker. Transfers to and from airport fine, drivers really friendly.
Car was what was expected with slight damage but no problems.
Car clean and run just fine.
Negatives: We did email to ask about cars age and did not receive any replies (to 3 emails). This was to ensure insurance policy would cover car so important information.
We did have difficulty in returning to office but that may have been my "navigator" but we got there in adequate time.
Positives: Quick friendly staff,no nonsense service. Just what you want after flying from UK
S.Friendly staff! Great value! I've compared many rental car companies and the omega rental cars offered the best price! I'd definitely use their services again.
I would have given 5 stars if it wasn't for the smell. I don't know if it was the air freshener they use or the frangrance used by the previous driver, but it was so strong it gave me headaches when driving.
P.I hired a car in New Zealand for 25 days. The car was 4 years old with about 140,000 kilometres on the clock but was in good order and clearly well maintained. This is what I paid for so I have no complaints. The transfers to and from the airport were fast and efficient. I would have no hesitation using this company again.
S.We picked Rav4 from Auckland to Wellington. They gave us a great vehicle in a great condition. We absolutely loved the car. Most transparent booking and prices through the website. I could easily say this is one of best rates in town. Will definitely book omega again whenever possible
J.We rented a Toyota Vitz for our 4 day trip to Auckland. Perfect car for what we needed. Car was clean, comfortable and extremely roimy for a small car. Price was great. Staff were really helpful. We were pick up from the airport and taken to pick the car up. The driver of the shuttle was great . Service all round was great. Will definitely use Omega again.
N.The service was fast, smooth and reliable. The instructions we received for after-hour pick up were clear and easy to follow. We managed to receive/return our car in just a few minutes. The car works well. The only minor issue is that the child seat was not necessarily of good quality. The belt was not adjustable, mostly likely that it was not well maintained. Fortunately our child was small, therefore it fitted at the end. But overall, we had a good experience. The service is well recommended.
K.On choosing Omega I realised that the vehicles were slightly older models but this didn't phase me. However when picking up the vehicle I found that it was significantly dented and marked, in fact such that I could not honestly sign off on all of these damages. I must add that I had chosen not to take out the next level of insurance as my travel insurance was such that it covered this amount. The corolla I had drove quite well but we had to stop the air conditioner on several occassions as some hills were really steep and the engine surged when the air cond. was on.
The service personnel we encounted were very friendly and helpful at the Auckland airport outlet with delivery being prompt. Pickup from the airport was rather slow and we were just about to ring again when the vehicle arrived.
All things considered It's hard to justify renting from the bigger rental companies at the premiums they charge, so Omega is well worth considering. The only downside was the damage already on the vehicle which gave some concern to me that Omega may make a claim against me. Thankfully no further damage occurred when in my care so all was ok.
C.Great experience with Omega. Airport pick-up and drop-off efficient, as was check in and return only took 90 seconds! very happy with vehicle, no problems (paid a little more for newer car). Big saving over international companies, would highly recommend.
R.Have been using Omega for the last 15 years and have never been disappointed. They have great service and staff. The cars are always clean and tidy. Recommend!!
A. G.We booked a hire car for 18 days to pick up in Auckland and drop off in Queenstown. The price was much lower than any offered by other companies and so we were constantly suspicious that we would get stung by some unexpected fee. We never were and it turns out that these guys were just excellent value for money!
Service was good throughout the process including, e-mail with customer services to get the contract sorted, insurance arranged and a few questions I had. Picking up the car was easy form the airport and dropping it off was quick and simple and they gave us a lift to the airport from the depot.
The car itself was budget but then this is how we got such a low price and it suited us wonderfully. We were just two people and needed room for us and our bags and that was it. The car was a nearly 10-year old Toyota Vitz so it was always going to be a bit dated. Nonetheless, it was clean, well serviced and the mileage was surprisingly low for a car that age. A trusty steed that we were pleaded to have and made us very glad that we went with Omega Cars.
A.Omega were excellent in Auckland. Very good car, good value and seamless service. I would definitely go back there again . I had good experience with them several years ago. Their van picked us up without delay and the staff were friendly and organised. The web booking is easy and I had good communication with the staff when my collection times had changed.
P.Jasper was very helpful when I came to pick up the car - we found a scratch to add to the sign-out paper. The car was great - good price, extras I found very useful. Having to pay a $5 airport fee was a bit irritating - I picked up and dropped off at the depot and went nowhere near Arrivals and Departures. But I'll be back if I need to rent again.
L.We had an older car and for that we had a better rate. The car had over 103,000 kilometers on it and was not in the best shape. It needed new windshield wipers and we did have rain a couple of times. It was difficult to see out the windows and had to stop and wait for the rain to subside. It had a rattle in the door the whole time we had it which was annoying.
we had stopped for several hours and when we returned to the car it had a dead battery. We had left nothing on so were quite concerned. Fortunately, someone came by that had jumper cables and was able to get the car started. We were quite relieved since we were in a low traveled area. The interior was clean but the radio was very old as well and the type that was added after and not part of the original car and did not work well. We had a great experience with Omega in Christchurch and were disappointed with the car in Auckland. The checkin and return was smooth.
k.Best car rental we have ever had. The staff was very friendly and helpful and the car was in perfect shape. We had a headlight go out and we contacted Omega. The representative actually gave us the light bulb number and told us the closest gas station to get it fixed. Omega also allowed us to drop the car off in a different city at no additional cost. This has never happened in over 25 years of car rentals. Thanks again for making our bucket list trip from the northern tip of the North Island to the southern trip of the south island absolutely perfect. Having great gas mileage did not hurt either. :)
W.My husband and I rented a car from Omega for our three week road trip through New Zealand and couldn’t have been more pleased. We appreciated their convenience, the quality of car, low rates and the friendliness of the staff. We could also take the car with us on the ferry between islands which eliminated the hassle of switching cars. We would certainly highly recommend them and would rent from them again if the need arises. Thank you Omega for helping to make our New Zealand road trip a success.
P. W.We got in late so had to catch the park as no ride, the instructions to catch the bus were easy and the collection of the car was as well. The car was great value for money. The return was easy as well.
If you want as great prices car with good friendly, helpful service, then Omega Rental Cars is the way to go, I will be back soon and will be going straight to there web site to book.
Than you for your service.
K.Very smooth pick up. Didn’t have to wait for van long after our flight arrived. Lots of staff ready to help all the clients so no wait at the depot. I think we were driving off in our rental within 5 mins of arriving! Car in great condition. Easy and fast drop off too. Would highly recommend.
J.This is the second time I have hired a car from Omega Rental Cars and I find that they are very easy to use and very helpful indeed.
Their airport pick-up and drop off service takes the stress out of trying to find parking within the Airport precinct.
Their vehicles are modern and clean, very reliable and their tariffs are great for anyone on a limited budget.
Whenever I visit New Zealand again I will have no hesitation in hiring a vehicle from Omega again.
P.Great service. Friendly and joyful staff. Amazed at the free shuttle ride to the airport. My partner left my phone in our rental, called Omega Airport immediately and they were happy to assist us by finding the phone. Our shuttle driver was happy to drop off my partner and I back to the airport again when once we've picked up the phone. Easy going and fast. Highly recommended.
J.I have used Omega on multiple occasions and I believe it is the best value hire car available. The vehicles are always well maintained, and I have never had a problem mechanically. The staff are friendly, helpful, and efficient - an absolute pleasure to deal with.
T.I recently hired a Mazda 2 from Omega Rental cars. This is the second time I’ve used their services and as a return customer I guess that says enough. On both occasions the rental has been for 10 or 12 days and we traversed the North Island. Both vehicles were approx 9 years old but were comfortable, very clean and mechanically sound. Omegas service is friendly and efficient and airport transfers to their Auckland depot 2 or 3 kilometres away are pretty seamless. On the first occasion I picked up the car from Auckland airport depot and delivered it to their Wellington city depot without any problem whatsoever. The outstanding feature of Omega is their price structure. At less than NZ$20 a day + Insurance its great value and I certainly recommend Omega to anyone travelling across the ditch who requires a rental car. Thanks again Omega.
Ted Mulholland Gold Coast Queensland.
M.Omega rentals was a gem amongst the sea of overpriced vehicle rentals in New Zealand. We took advantage of their mystery rental car program and saved ourselves a bunch of money. We ended up with an older Nissan sunny that worked perfectly for us. The car was a bit beat up but clean and ran well. The staff was very friendly and even showed us a helpful video about driving on the opposite side of the road. The video was extremely helpful in educating us and making us feel comfortable with this new experience. They even offered an after hours drop off right near the airport because our flight was before they opened. All in all the experience was exceleexc and would highly recommend!
D.We hired a car from Omega for 8 days and found them to be excellent. Friendly and helpful staff, good quality car and straightforward hiring and paperwork. A short shuttle bus to and from the airport. Will definitely hire from them again in future.
J.The car was fine, and took us to where we needed to go without any problems. The only (small) issue was with the GPS. I was already nervous about driving through huge Auckland being a small town person from the other end of the country, and it didn't help when the GPS directed us to turn around at roundabouts that didn't exist. We managed in the end though. Service was fast and courteous both at pick up and delivery.
P.We hired a Nissan Tiida for 5 weeks tripping about the North Island of New Zealand. We stayed Airbnb and back packers so we packed and unpacked the car quite a bit. It was small enough to not cause issues parking but big enough for are three suit cases. It suited us well.
The vehicle was great, no problems at all. It's fuel economy was also very good, quite surprising actually with all the hills and corners in NZ. Will certainly use this company again. We had no problems at all .
E.Rented a car for 9 days and had an extremely good experience. The folks sent a shuttle to the airport to pick us up and drop us off as well as replaced a car of the same model when the original had a bad headlight. Car was great for travelling through the island and had no issues. I would highly recommend Omega for their friendliness and extremely affordable rates.
H.We recently rented a Toyota Corolla from Omega for a little more than 3 weeks. The staff were really friendly and helpful and it was a nice welcome back to NZ. Our car was in great condition and we had no issues at all with it. At the end of our trip we ended up having to extend the car rental for an additional 4 days. This was done without any hassles and the extra cost was more than fair. Omega is great value for money and the cars are well maintained. We'll definitely use them again. Thanks.
a. s.We had a very nice experience dealing with these guys from the day of booking till we were dropped back to the airport at the end of our holiday. The vehicle that was allocated to us was in a great ( as new) condition with good fuel economy. The staff had good customer service skills and very helpful. I would definitely be using omega rentals again and would highly recommend it to others. Thank you
P.I have booked a car three times with Omega in the past 7 weeks and had exceptional service each time. The company do not hassle you with tiny little scratches etc because the cars are not perfect but run well, and are in a reasonable condition. This allows the renter to be relaxed and not worry about manufactured faults to scam the customer. They have picked us up from our accommodation and dropped us off each time, all complimentary. We returned the car 2 hours late due to leaving something at the hotel and having to go back for it. Omega were sympathetic and didn't suggest any additional fees to be paid. Very friendly and efficient staff. I would highly recommend them.
C.My wife and I had a great experience with this company. We rented a small vehicle (Mazda Demio) for 2 weeks while we were visiting New Zealand in February. We're from BC Canada, and this was our first time in NZ and my first time driving on the opposite side of the road. Our total cost was $650 NZ ($574 CAN) with the Gold insurance (the best insurance they had). Picking up the car was painless and the young man that helped us was very informative and so polite. He said that insurance would cover any damage to the car, except damage to tires. We would be responsible for that. The vehicle was in decent shape, but the tires looked pretty worn (with around 25% tread left). I was concerned and actually talked to the agent about them and as usual I took a video of them and the car before we left, just in case anything happened. (Something did happen which I'll tell you about) He said they were worn, but still in decent shape. After practicing driving near the airport for 45 mins to get accustomed to the left side of the road and all the roundabouts, we left Auckland for the Coramandel and many other locations. We drove around 1200 kms during the 14 days. We had zero issues and the car ran perfectly with decent power and the tires kept us on the road. On the last day, 40 mins from Auckland to return the vehicle, we had a flat tire. Unfortunately, I didn't realize it soon enough, and drove on the tire for a few minutes and damaged the side walls beyond repair. It was the tire I had questioned the agent about. I quickly changed the tire and we searched for a repair shop. We stopped at a couple places and they didn't have the tire size in stock. The price they quoted was $130 NZ and they'd order it in. We checked Manukau Cooper Tyres in Auckland and they had the exact tire for $92 NZ! They confirmed the tire was beyond repair (& that it had been repaired before) They were incredible, had the best prices and had the new tire installed in under 15 mins. We dropped the car off at Omega and I went to show them the video I took as I wanted to dispute the tire issue. Unfortunately the video couldn't be found, so we ate the expense. I still give Omega 5 stars as they were great to deal with and their prices were still lower than everyone else's. I will definitely rent from them again and refer them to others, but in the future I will make sure to document any concerns and double check that I actually recorded a video or took pictures of the vehicle beforehand. Drive safe :)
J.Fantastic service from booking from the UK, collecting car in Auckland, arranging our ferry crossing and dropping car off in Christchurch. Great price for 4 weeks too - bonus! Thank you very much.
M.Great service, car and price had no problems at all the car was ready to go when we arrived at Auckland and service was quick easy. The drop off at Christchurch was just as quick and easy they even gave us a lift to our motel. Great job Omega
A. C. F.I was impressed by the car we had. It was clean and tidy and newer than I had anticipated. It was a good fit for our family of 5. I have tried other budget car hire firms and none have been as good as this one. The personnel in Auckland City were professional and informative. We were most scared of the return to Auckland Airport because the Omega Return Depot was 3 km from the terminal and we weren't sure of the way. Also, we had a narrow window to catch our flight. In fact it was no hassle at all. We were provided with a map, we managed to find it no problems. There was a shuttle service back to the Airport free of charge, so that was a great relief. We will definitely use Omega again.
C.Definitely recommend - sorting out the paperwork was super quick and they had the car waiting for me. No problems with the car at all, it was a smooth drive. Rates were competitive, and I didn't have to pay a surcharge for being under 25. The shuttle bus to and from their office to the airport was quick and easy.
D.Used Omega again in May 2016 - probably the sixth time we've used them while visiting from Canada. Always great to deal with! The car was great, low mileage, and terrific value. Communication was excellent at all times, and the after-hours airport pickup and drop-off were straightforward and quick. Will definitely use Omega again. Thanks for the great service.
S.Easy pick up and drop off. The car was ready to go, the right size for our family and had the car seat we asked for. Just what we wanted for our trip to Auckland. Great customer service.
J.I really enjoyed my whole experience with Omega Rentals. It was smooth and seamless. I rented a Toyota Rav 4 for 18 days and it was everything the four of us needed.
Our time at the rental desk was quick and efficient and the shuttles to an from the airport were quick and timely.
T.This is the second time I have rented from Omega in less than 12 months and once again it was a great experience. Prompt pick up from the airport, efficient handover of the vehicle and friendly staff. The car was in good condition, very clean and easy to drive. I have family in Auckland so visit regularly and will continue to use Omega.
M.I was very happy the car and with the service. The only point against for me is that the depot is quite a way from the airport but there is a shuttle pickup and drop off, just don't leave it till the last minute as the traffic can be pretty busy. I would definitely use this firm again.
A.Excellent service. Prompt shuttle service from Auckland Airport to their depot. Car in good condition. Drop off a few days later to their city depot was easy and quick. I would thoroughly recommend Omega
D.We rented a high mileage Nissan Tiida in both Queenstown and Auckland. Both cars were obviously well maintained and performed flawlessly, with good gas mileage and best of all had a large enough trunk for our large suitcases. The rental rates were by far the best, providing for a great value. We rented based on a recommendation and are very happy with our choice. We also recommend Omega.
V.The most straightforward car hire experience I have had. They were very helpful making a change when I had made a booking error. No fuss and no extra charge. The cars are as described. The pick up was prompt and the return location is easy to find.
R. V.Fantastic company to deal with. We had an after hours pickup. The car was exactly where they said it would be, it was very clean and in excellent condition. Ran like a dream and we had no problems over our 4 day trip. Great prices including insurance and even the smaller car we had had plenty of room. Definitely recommend Omega Rentals.
P.Shuttle service from the airport was very quick. Staff at the office was very good, efficient and friendly when we picked up our car. The car was in good condition and quite clean. However, it was less impressive when we dropped off our car. Staff was still efficient but not quite helpful. Shuttle driver seemed to be hurry to drop us off at the airport: no help for luggage and didn't even help open/close the door and trunk of the van. He just enjoyed sitting and chatting on a communication device in the van while we had to help ourselves!
L.Everything went according to plan. The car was most satisfactory and the pickup and return was likewise. The staff were helpful and courteous. As I have used Omega several times in New Zealand I was confident that it would be again a 5 star experience. My daughter and husband from Queensland used Omega at my recommendation in NZ and they were similarly pleased with the service etc. Many thanks.
Lindsay and Faye Quennell.
T.Hired cars twice. Once in Picton - service was brilliant and very personal and not fussy.
Second hire from Auckland but out of hours so had to go to the airport to pick up.
Only suggestion is that the city office provides an out of hours service. Otherwise superb, good cars and good value for money. Thanks
F.Excellent staff! Great vehicle (luxury SUV), quick and easy pickup and delivery (next to Viking Cruise lines). Best value for rental in NZ. Only company we'll use in the future!
E.Overly impressed by this car rental company. Had an issue with the GPS provided and they promised to refund me the money when I called to sort out the issue. The company's rep was literally waiting with the epos machine upon returning the car in Auckland, so that she could credit our account.
Overall, we were provided with an excellent Subaru car and I highly recommend Omega if you are looking for a car rental company in New Zealand!!
E.Hi, my wife and I have just returned after a three week business and family trip to NZ. The hire price for the Tucson LV was that brilliant, none of the other companies were even close. The vehicle was near new. Fantastic fuel consumption with all the bells and whistles that is important in car travel. The LV drove well, plenty of power and zero breakages. Staff support was helpful, well mannered and most accommodating. We extended an extra week to finish off business so I needed to extend on keeping the car. Unfortunate for us the car we rented was hired out on the original departure date and we had to return the car. We recieved a call from the office in Auckland and they accommodated us in keeping the LV rather than returning it. It saved us a day of inconvenience. We will certainly recommend their business. Thankyou Omega Rentals.
Ernst & Karen Berryman Perth WA
M. S.Omega offered very friendly service at Auckland City and the airport office. There was no extra charge for picking up at one and dropping off at the other or for the shuttle service which made getting to the airport so easy. The price was so much less than the big international companies but the car was still very comfortable and reliable. This really helped us to enjoy our stay in New Zealand and we look forward to seeing more next time and will definitely use this company again.
r.This is the third time we have used Omega. Great little NZ company, first class friendly service, excellent vehicles and great value for money. We recommend them to any one looking for a really good deal
C.The staff are amazing
The car perfect for us and very economical. Because of covid level change we returned late staff very understanding
To and from airport nice and easy
Highly recommend
S.Awesome, no fuss, low cost car rental company. Hired a Corolla sedan for our 4 week driving holiday of the north and south islands of NZ. Pick up and return of the car was fuss free, they provided us with all the information we needed to drive on NZ roads, the car was well maintained and never missed a beat all at a reasonable price.
Highly recommended.
K.We did have to wait a little while for pickup from the airport but we arrived in Friday afternoon peak traffic so no fault of Omega, once we arrived at the office our paperwork was done and we were on the road in minutes! Same with drop off, super fast and straight in a shuttle back to the airport. Friendly fast service at all levels, the car was great and half the price of some of the competition! We would definitely rent from Omega in the future.
L.Great company to deal with and excellent rates. Easy to pick up and they even dropped us off to our airport hotel after the we handed our car back. Would definitely use again when in NZ.
T.Omega were super helpful. I booked the car for the wrong location but they were able to help me out with no fuss at all. The Driver who picked us up from the airport was very friendly and had some good tips for driving around NZ. The prices were very competitive. I will absolutely use these guys again next time i'm in town.
d.I was totally satisfied with our rental with omega rental cars in new zealand. The corolla that was provided had low ks and was immaculate when we picked it up at Auckland. Staff were friendly and made the hire easy at pick up in auckland and when we returned the vehicle at Wellington. Definitely a company that will be used again. Well done crew.
G.Used Omega twice - excellent both times.
Compared to the more expensive on-site car hire companies in the airport terminals, my experience with Omega is that their prices and professionalism more than make up for the additional time needed to take the (complimentary) shuttle and the requirement to organise any out of hours pick up/drop off arrangements ahead of time.
I wouldn't hesitate to use Omega Rental Cars again.
H.Omega was great! booking was simple, price was right, car was just right for us. Omega took care of Interislander ferry for us. If I return to NZ I would definitely use Omega again. Oh yes, people were real friendly and helpful as well!
R.Only the best car rental company New Zealand has to offer. This great team has bent over backwards every time we have ordered a car. Really nicely kept cars, great fuel efficient cars, Brilliant team of people.
Highly recommend Omega Rental Cars.
the best thing... they have offices all over NZ
K.I thought the staff and service were outstanding. I actually had problems in that my flight was delayed leaving me very little time to get where I was going. The staff tried their hardest to help and called ahead from the shuttle and had the car revved up to go when I got to the depot. I would say that if you’re using a depot based company you need to build in a lot of margin to get where you’re going and back to the airport on return. It’s not a super fast service but I imagine it is standard among depot based companies (rather than on-airport) to take a while to transport you by shuttle. I also had a gps that was not up to date - the roads round there have obviously changed recently meaning that you can’t turn left where you used to get to the depot more quickly. You have to go close to the airport then double back. Again you need to allow for this. I was very pressed for time but Omega were as helps as they could be. Next time I will allow much more time if I want to use this off airport company. They were MUCH cheaper than the on airport companies and the staff were really helpful and friendly.
I.I found Omega to be very easy to deal with. Collection was quick. The transfer bus arrived within 5 minute.
The car was perfect for the holiday.on dropping it off in Wellington, a member of staff jumped in the car and drove us to the ferry terminal and helped to unload our luggage.
My only issue was with maps on my iPhone. It took me to the old address which needs updating.
J. E.Great rental car company. Booked a cheap deal and was really pleased with the car we got for the price - a wee Mazda Demio that fitted 3 suitcases in the boot, 4 adults with ease and only took $55 to fill after driving around Auckland for 5 days. I am a return customer and would gladly use on my next trip.
K. L.Brilliant service thanks! Easy pick up from near Auckland Airport. Excellent vehicle (clean, new vehicle with low mileage) and friendly staff. Both pick up and drop off were painless! We were so impressed we hired another vehicle for when we return to Auckland next week. Highly recommended!
E.Pick up at Auckland Airport was very speedy and the driver was super friendly and helpful. I arrived at Omega Office during peak Auckland traffic so was keen to get on the road as soon as possible. The Admin staff were quick and efficient at completing the paper work.The car I hired was exceptionally clean on the inside and didn't smell of that terrible nil odour stuff that other rental companies use. Would definitely book with Omega again.
C.We enjoyed our experience with Omega Rental Cars! They even assisted us with ferry tickets which was tremendously helpful since we did not have much experience. We were shuttled to and from the airport which is priceless. The car was clean, had great gas mileage and was very reliable - we drove it for 15 days. The only reasons I would not award five stars is because, even though the car was great - it was older and needs some maintenance. The trunk would not stay latched closed and flew open twice while we were driving. You had to really slam it shut, which in turn would pop the petrol compartment door open. Also, our GPS completely crashed and we could not use it for 3 days. We managed ok but it was near impossible to find a petrol station near the Omega office by the airport (for us non-locals anyway) so we could not turn the car in with a full tank or we would have risked getting lost and losing our flight. The attitudes of the customer service representatives were fabulous and very friendly but I wish they would have discounted the days that our GPS wasn't working and given us a pass on the tank only being half full considering our frustration, respectfully. However, we will absolutely rent from them again. Cheers!
S.thanks Omega, renting our Toyota Corolla for the weekend was so easy through the online booking process. We were impressed with the efficiency in collecting our vehicle, and on our return, getting back to the airport promptly. Your staff were very friendly and helpful. We will definitely use your services again when we are next in Auckland.
F.Professional & efficient. Fuss free car rental company that’s honest & run right. Everything were transparent & clear. From pick up at airport in Auckland to returning car at wee hours in Wellington - all instructions were concise & easy to understand. Highly recommended
R.Hired Corolla Sedan (the larger Corolla on offer), fitted 2 pretty large suitcases in the boot with a bit of extra space either side as well. The car had done 49,000 klms (2014 model as guaranteed) had a couple of squeaks but performed great (only 2 adults). The car was in good nick as well. Booking online (initial hire) was easy as was the return to Auckland Airport office. Had to arrange pick up of car after hrs when 1st landing and that process was pretty much straight forward, just catch the free "park and ride" shuttle bus at the airport and collect car at the 3rd stop it makes. Staff on our return were very chirpy and showed interest in what we had to say about beautiful NZ. Made the drop off very pleasant. Can thoroughly recommend OMEGA ... their motto rings true
V.Didn't really what Omega rentals was about when I booked a car for 2 weeks for a family trip but I am truly satisfied. Their facility is very close to the airport and their shuttle was fast and efficient (both ways). The paperwork were also very fast (both ways) and the car was just perfect (had a Rav4). Well done team Omega
n.Great value. Good on gas. Clean. Good shape. Good shuttle service. No hard sell on optional insurance which we already had on our credit card. Only issue was the screen for radio, Bluetooth, settings, etc was all in Mandarin. We had to use Google translator to figure out how to Bluetooth our phone and gps. This would been nice to know (or fix) before leaving the car rental. Overall great!
J.This service was great. The shuttle arrived quickly at the airport to take us to the depot, the car was ready and waiting, the paper work was completed quickly. The car was exactly what we needed and had booked. It was clean and tidy. On return, there was a quick check of the car, and we were promptly taken back to the airport. All staff were positive and helpful. We would use this service again.
T.We hired our vehicle for 2 weeks. Smooth process. Very affordable. Excellent service. Highly recommend them to everyone. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Give them a call today.
Thank you 😁🤗🤗
Omega Rental Cars Auckland Airport.
m.Great service, fast pick up and drop-off at the airport by their shuttle, nice clean car, no issues at all, great price, we will definitely use them again. Thank you!
C.I was very pleased with my car rental at Omega. They picked me up at the airport, were quick in getting the paperwork completed, and had me on the road in the type of vehicle I requested in no time. There are two reasons I did not give them 5 stars: 1. I had to wait over half an hour for pick up by the shuttle (had I known the wait was so long I would have had a snack) and 2. the vehicle they gave me was extremely scratched up (had I not purchased total insurance coverage I would worry about charges for scratches caused by previous drivers.)
A.Simple, easy, straight forward to deal with, no hidden costs even when another main supplier suggest to beware Omega were honest and up front. The car was exactly what we expect and great pricing. I will not bother searching multiple site again, I will simply deal immediately with Omega. Oh, and great staff
M.Went back to them for this trip out as they were so good when we were in NZ in 2003, they didn’t let us down. Still good service and a good car. No problems. Would use them again if I ever get back to NZ. Good value for money.
R. C.Great little car (a Mazda) with less than 20,000 on the clock and about 50 mpg. Easy pick up with about 30 minutes from phoning to being in the car and on the road, even less on returning it. The staff were cheerful, helpful and relaxed. We'd definately book with them again.
V.Great value car quick and easy pick up and drop off, We took full cover with no excess. The car was in good working condition and fit for use, but the body of the car had lots of knocks and scratches on pick up.
R.Amazing service - the staff all wonderful. Cars are very clean and reliable. The shuttle service is always fast to collect. Will always use Omega when i come back to NZ now. Thanks team - see you on the next round!
J. B.I had the pleasure of dealing with the Wellington airport depot, it was a great experience. Forward thinking shuttle service with already installed child seats for people with children, like us. Easy to understand, friendly and straight forward service at depot. Car was inside which was great for loading and sorting out car seats out of the weather. Easy return at our pace and no rush. I highly recommend these guys.
M.Good customer service with a fairly quick pick up and drop off at the airport which makes a nice change.
The little car was fine. Everything worked as it should, though would be better if key was a push button to lock and unlock. Cheap to run.
R.Great service all round, awesome customer service
Due to covid we had to cancel and then rebooked with the same price as original which saved us heaps.
Pick up and drop off at Ibis Hotel
Highly recommend
W.Rented our car for three days at a very competitive rate. Vehicle was clean and tidy and ran well. Telephone and counter staff relaxed friendly and effective. Especially helpful and cosiderate when we were held up in traffic and running late for our drop off. Have used Omega 4 or 5 times and would never rent from anyone else
S.Excellent, highly recommend Omega Rental Cars to anyone who plans to travel to New Zealand. We hired a car from Omega in Auckland airport for 13 days. The price was considerably better than with any other rental company. The service was highly professional and personal from the the start to the very end. The car was well prepared, instructions regarding pick-up and drop-off were clear and very detailed, to the extent of return point address being saved in GPS navigator. We were very impressed and pleased. Would gladly use Omega Rental Cars again.
E.We have used Omega Rentals twice and each time we have been absolutely thrilled with their service, their cars and the price. They have everything you need all in one package so when you pay the final price, there are no added extras. They have wonderful insurance options which are really reasonable and cover everything. Love this company. WIll definitely use them again and have told all my friends.
J.Our recent rental experience was great. The price was competitive, the shuttle to/from the Auckland depot was prompt, the Nisan Tilda car drove nicely, and we even got a partial refund when we returned it three days early due to a medical emergency! We will continue to choose Omega rentals.
P.Tidy car Demio, good sized boot, ran well. Good pick up in Auck & return Wgt. Small problem with worn wiper blades
Would use again
S.Easy pickup and drop off. Very convenient. Good value.
T.Excellent service and great value for money. Strongly recommend their insurance options. It gives you peace of mind while coping with Auckland traffic. I will definitely hire a car from Omega Rental in the future.
A.Normally I don't bother writing reviews but Omega were awesome and I am happy to recommend them. The service was fantastic, the car I had was in excellent condition, clean and economical. Great price in comparison to other companies. Would definitely use Omega again.
R.Booking was easy online. I had a missed call 'to discuss some details' which was, I presume, to try and sell me some excess insurance. However there was no pressure. When I called to check whether there was anything I needed to do, they reassured me that everything was fine. Pickup and return were straighforward and easy. They were very relaxed about me taking pics of the car (unlike other companies I have hired from). The car was not completely clean - some marks on the windscreen. The interior was fine. I got the pickup and return times wrong because I misjudged the time difference. They sorted this problem with no fuss. I would be happy to hire from them again - would have given a straight five stars but for mucky windscreen.
A.Omega picked us up promptly at AirNZ Domestic, details sorted quickly at their office & we were on our way. Car was fine just fitted what we needed, no issues dropped off quickly and back for our return flight the next day. Great service and very efficient. Thank you Omega very happy with your excellent service! This is at least the 4th time we have used you.
S.Awesome service and very quick processing. From the time I made the call to the depot to say I was ready to be collected from airport to driving out with my rental car only took 20 minutes. Couldn't have been any quicker. At $50 a day (this includes full insurance) you couldn't get cheaper or better experience. I will be a repeat Omega customer for sure.
C.We got picked up and dropped off at Auckland Airport. Everything ran smoothly. Happy with the service and the car. Good price through one of the specials that they were running so had full insurance which made for a stress free holiday.
M.First time in NZ, we arrived in Auckland. I called Omega car rentals and only waited 10-15 mins for our shuttle bus to pick us up. As soon as we got to Omega, we were given our rental car straight away, hassle free.
Returning was just as easy.
S.It was the first time we have used Omega Rental Cars. All the staff were great, the car we hired was clean and comfortable. We really appreciated the pickups and dropoffs to and from airports. It was very convenient to be able to pick up our Nissan Tiida in Auckland and drop it off in Christchurch after touring both the North and South Islands of New Zealand. The cost was very reasonable. Well done Omega Rentals, and thank you.
G.Great rental cars, terrific value and awesome service. I've used Omega Rental Cars on a couple of occasions from Auckland Airport and would highly recommend them to anyone seeking a good rental car at a great price. So easy and convenient, fast and friendly service.
h.Chose this company because they accept P2 drivers. Everything from pick-up to drop-off ran smoothly and was overall the easiest process. The car was also more than we had anticipated in terms of functionality which was a total plus, it made navigating around so much easier. Would totally recommend this company.
C.Very helpful staff and great service. A bit of a ride from the airport so don't be cutting it too fine for your flight if you are dropping off your car because the Auckland traffic is diabolical. Good vehicles here and can't fault the friendly staff.
W. N.Easy to deal with. Shuttle from the airport arrived in less than 5 minutes and the after hours drop off process was explained in detail and so easy. The staff when i picked up the car where friendly, went over everything in detail and most importantly I wasnt hot with any unnecessary/unexpected charges. The depot may not be AT the airport but the ease of pick-up and drop off makes the much cheaper prices at Omega totally worth it. Will def use next time i am in Auckland.
P.Had the 'backpackers special' which was ideal for a driving holiday in New Zealand. Would 100% reccomend getting their silver insurance (at least) as we had one car stolen, which was replaced as quickly as they could.manage and another had a stone chip on the windscreen (apparently quite common) again Omega replaced.the car as they 'didn't want to delay our holiday' by sorting out a repair or replacement. With all this, I had to call them quite a bit and they were fast to answer, nice to deal with and always knowledgeable. Couldn't fault them and will look to use again which isn't bad as they were the best value company we could.find who weren't an intermediary.
G.Easy booking, good economical rates and nice clean, economical vehicle. Good communication with Omega. Recommend this car rental company
C.Easy booking service. Friendly customer service, all advice and instruction on pick ups and drop offs clear and easy to follow. Rental car was clean and tidy, and comfortable to drive. Will definitely use them again.
C.The lady at reception was lovely. Very fast and efficient with the paperwork. Having taking out gold insurance, it made the process so quick. The car, unfortunately had been valeted twice and still had mud clogged in the wheel wells and hot chocolate or something splashed down the inside of the windscreen but I was more annoyed with the previous renters for leaving the car in such a state than Omega for not having it spotless. The return was even easier. A young guy came out, checked my name and took the car. Again, because I'd paid gold insurance, no inspection was needed. Having paid gold and not having to hold a large excess for insurance on my card was a bonus. I would have no hesitation hiring from Omega again.
E. L.Great service. I contacted online and I hadn't talked with any stuff until I dropped the car in Auckland. Be careful with your inbox of email, you need to sign your contact before pic up the car. The price is cheaper than other companies, but they rent low quality cars (or older), if you want to have high quality for the car, maybe isn't the best company for you.
M.I searched around a few places before finding Omega rental cars, and oh my gosh, I could not believe the value for money and the quick, easy and friendly process it took to secure a vehicle with them, compared to other more expensive rental companies.
Thank you Omega (the beginning and the end) highly recommend you 🙂
S.Omega Rental Cars was the best Car Rental i ever used. Their staff handled everything so nicely and prompt and the people are absolutely lovely and friendly. My car was in perfect condition and with the cheapest price on market it was the perfect solution for my three months trip around both NZ Islands. Omega has many car rental stations all over NZ so it was absolutely no problem - without extra charge - to pick the car up in Nelson and bring it back in Auckland Airport, including free shuttles from-to my hotels! Awesome. They even offer that you turn in your car in Picton/Wellington to safe the ferry charge if you cross the cook strait, and get another car at the other side including shuttle from/to the ferry terminal with no extra charge... i love them and would highly recommend Omega to anyone who wants professional and friendly service for a reasonable price.
M.Great, friendly and efficient service. We rented an older model car for 2 weeks and had zero issues along the way. We received great, friendly service on pickup and return. Would definitely rent with Omega again and would recommend them to friends!
K. S.We hired one of the old cars. It was cheaper so we had more to spend on our holiday. The car was extremely reliable but the rain did leak into the car which gave it a bad smell on the sunny days. But the car gave us no trouble and was, as I said extremely reliable. The staff were all great. I will definitely hire a car from this company again if I ever go back on holidays and I will definitely recommend this company to anyone I know.
T.I'd recommend this car hire service and I would use every time that I go to NZ. I like the fact that they shuttle you to their office which is a little way from the hustle and bustle of the airport.And then drop you off to the airport on the return journey. The staff are friendly and efficient. Hiring costs are very good and you can hire old or newer models.
G.Can't fault these guys at all.
The experience was really easy.
Pickup at Queenstown was handled well by the driver, especially given there were nearly 2 minivan loads of people and luggage needing the service. She split people so at least 1 from each group got on the first shuttle, so they could get the paperwork done while she returned for the remaining people.
Drop off was just as simple. Even given we got a nasty windscreen chip and crack, they just processed the car, and off we went!
Will use you again.
R.Always a great experience. Shuttle from airport there within 15 mins. To take to the office. Car was ready right away. Toyota Corolla Sedan. Staff friendly. Even emailed me back in no time about a change in reservation dates and times. Will always rent when back in NZ
V.Great service, very efficient and helpful. A bonus getting picked up from and returned to the airport. Very impressed with the car - clean, tidy, economic all, and perfect for my needs. Highly recommend paying full insurance - a wing mirror on my car got damaged and they didn't even require me to complete any paperwork.
A.Collected our car earlier than planned without any hassle. (Omega collected us from our airport hotel and took us to car rental depot). Car was exactly as we agreed and expected (Subaru Forester). Staff were really helpful and friendly, got us sorted and on our way with SatNav very quickly. Car was extremely comfortable and reliable given we drove from Auckland in the north island and returned it to Christchurch airport 4 weeks later in the South Island. I would definitely use Omega again and really like the fact there is no branding on the vehicles, which screams tourists.
G.We have just finished our second multi-week carrental from Omega, and found it to be a very positive experience. Both rentals were older (3-5 year old) Toyota RAV4s, and each rental was for over 3 weeks, one rented from Christchurch and the other from Auckland. Reasonable prices each time. Both cars were clean, reliable, we’ll-maintained, comfortable, and in great shape. We drove all over each island and really enjoyed the reliability of the cars - that was one less thing to worry about as we navigated NZ’s challenging roads. Omega’s Airport shuttles were fast and friendly, pickup of each car was efficient, and dropoff was fast and easy. No issues with the vehicles at all. I would definitely use Omega again.
J.Booked Omega on short notice, they were $300 cheaper than anywhere else for our two-week trip. We picked up the car on Christmas day when they were closed. The car was in a park and ride and they sent explicit instructions how to get it - too easy, no issues. Return was super easy and fast. Highly recommended.
L.I hired a Mazda Demio for 8 days from Omega's Auckland depot. The collection at the airport and transfer to their depot was easy. The shuttle bus even has baby car seats for those that have young children. The service staff were very helpful and gave me maps and very clear directions to assist me to where I wanted to go as well as the best place to fill up the petrol tank before I returned the car.
The car only had 30,000 kms on the clock and drove really well. I had no issues at with the car.
I will use Omega again when in NZ and I'm happy to recommend them.
F.Our party of six was picked up promptly at AUK airport, and the check-out of our two cars went smoothly. The staff was friendly and helpful. Rental prices were quite reasonable, especially for the optional older model cars. I would rent from Omega again and recommend them to others.
P.We rented a car for 8 days last week and can't rate Omega highly enough. We rang from the airport as soon as we got our bags and by the time we walked to the pick up point the shuttle was pulling in. It was a 5 minute drive to the rental office. We got a late model Toyota Corolla in perfect condition. The transition from shuttle to car was efficient and fast. On our return we pulled up to the door and by the time we had taken our bags from the car and checked nothing had been left behind, the inspection had been completed and our shuttle was ready to leave. Shuttle drivers were competent and friendly. We couldnt fault Omega have already promoted them to friends and suggest you save a lot of money by choosing them!
K.Pleasure to deal with the staff. Transaction was simple and honest. The Toyota Corolla I hired was great, up hill and down dale. Price was reasonable. (Just got stung by my bank on the credit card fee.)
D.Excellent service. We did elect one of the more expensive options and got a very nice vehicle. This was still cheaper and a better option than other major companies we were shopping around with. It was well worth the price and we felt safe and secure driving throughout New Zealand. The vehicle we picked up and dropped off hassle free after hours at the Park&Ride facility. We also chose to have full coverage insurance and are glad that we didn't have to use it and I recommend it since there were several times and several places on the road that rocks and gravel gets thrown and this would have covered windshield damage if we had had any. We had unlimited mileage in our options which we recommend if you plan on moving around NZ because everything is so far apart. Thanks a lot Omega!
H.This was the third time we had hired a car from Omega and once again we were very impressed with the service and the ease of booking. Our small car was excellent. The staff were friendly and efficient. We were collected promptly from the airport on arrival. Highly recommended.
n.Rented in Auckland and returned in Queenstown, twenty days later without any issues. I will say I was happy I rushed to the counter after the transfer from AKL to car lot. Two shuttles arrived around the same time and the place was super crowded when we left with rental car. Everyone was very friendly and helpful during initial pickup and return. The car we rented was model in actual listing. I paid more to reduce excess to zero as I was a bit worried to drive on the left for the first time. Now that I've done it, I would have been fine with taking the additional risk, but the peace of mind was nice. It was also nice to not have an obvious rental car sticker on our back window like we saw on others. Omega also arranged the ferry for us and the car, which went smoothly as well. We were glad not to have to deal with returning a car, riding the ferry, the crowding another rental counter after the ride to pick up another car! So worth it to take the car on the ferry, drive off, and be on our way! Would definitely recommend Omega and happily rent with them again!
s.We had good experience with Omega car rental for both south & north New Zealand. We hired Toyota Corolla Altis with tip top condition of car without any problem. The car is same year (2014) as stated in their website. We also had returned late car (not more than one hours) but there are no additional charges for us. Highly recommended car rental for any traveler who want to visit New Zealand. Thank you OMEGA for good services!!!
A.Very happy customer with our experience and car rental was amazing would recommend and definitely rebook with Omega again upon return trip. Overall very satisfied with Omega car rental service. The car was a people mover very clean and had enough space in it for adults and children plus luggage
E.The representative we worked with at this location was very obliging. They waited patiently while we double checked for visible issues with the car. The car was clean inside and out and it never gave us problems while on the road for our 3 weeks in New Zealand. They got us on the road quickly and with all the maps and information we could have asked for. When we returned the car in Queenstown they made it an easy process and quick, we were then shuttled to the airport to catch our plane with plenty of time to spare. Everyone we had communication with before, during and after our trip were extremely helpful, kind and respectful. When we return we someday will be using this company again without a doubt.
D.Easy to book, great friendly customer service, quick pickup from and to the airport. Car was spotless. Go Omega!!
c.Great customer service from beginning to end. Prompt shuttle service to and from the airport with friendly drivers. Quick and east procedure at hire desk. Helpful staff. As long as the vehicle goes back in the same condition as you received it in, and the tank is full then it’s only minutes before you are heading off in the shuttle bus. Good reliable car with no issues.
K.It was a great experience to arrive at the airport and have a shuttle to take me to the rental car, just the best service, wonderful car to drive around Auckland city in and then to be shuttled back to airport when i was finished. Took a lot off my mind being able to depend on an awesome company like OMEGA. Thankyou to your wonderful service.
M.Have used omega rentals 3 times and it wont be the last, service is great quick and easy especially if car is booked online. Cars are in great condition and their shuttle service is good
B.Really had a great experience with both pick up in Auckland and drop off in Wellington. Car was a RAV 4 and in excellent condition and drove well. Great service so we have hired again in the South Island.
P.Went well, a modern car (2018) at a good daily price, went well, the only issue is being the small luggage area and fairly low, so might not be so good for older drivers.
B.Great service and friendly staff. Minimum fuss in getting the car and no hassles while returning. As repeat customers of Omega rentals, we give full marks for their consistency in delivering value for money service everytime.
V.I rented a car from Omega Rental Cars for a week while I was visiting New Zealand and they were great! Everyone was very friendly, they picked me up at the airport, answered all my questions, the car was clean, and all for a very reasonable price! I’d definitely recommend them!!
R.We were a family of 3 adults needing space for suitcases & carry-on bags. Omega guaranteed us a 2014 model Toyota Corolla sedan which suited us very well. I arranged for the hire a few months beforehand.
We appreciated the courtesy shuttle bus that collected us from our first night's stay. The shuttle was suggested on Omegas website as an option for customers, especially if they arrived late the previous day. Our car was as described. Although it was a little muddy on the outside just at the door, the inside was clean & fresh smelling.
Omega also offered to collect our hire car from our last night's accommodation, an offer I gladly took up.
I had occasion to call for advice during our road trip as I had concerns for a tyre that was losing air a little too quickly. I spoke with Mike who was friendly & explained Omega's policy for our situation. After the call I was confident to go ahead & get the tyre checked & repaired.
Thank you Omega for making our holiday a breeze.
Rosemary from Tasmania
K.Efficient pickup (Auckland CBD) and very efficient drop off. We took shuttle from their location at the airport to the airport - easy and quick, about every 15 min. They had one child seat installed in the van and at least one booster available. We had our own infant seat, assume they would be able to provide if needed. Car ran well. Some scratches on the outside but didn’t affect our experience. Price reasonable compared to 1st tier. Easy online booking.
L.We hired a 2006 Mazda Premacy for 3 weeks.
These guys picked us up from the Airport and dropped us at the depot.
The car was clean and comfortable.
We didn't need a fancy brand new car so this suited us fine.
We hired a GPS which wasn't entirely up to date. And a baby seat which was a bit old.
On return to the depot I missed the last shuttle bus. But the lady at the counter drove me the 1.5km back to the Motel. Was greatly appreciated.
S.Good clean rental budget car.
Polite, cheerful staff.
Everyone was helpful.
Would be nice if Auckland branch was open a little later (maybe 1800hrs close)
Earlier closing time at Auckland (Beach Rd) was reason for 4 out of 5 stars
Will definitely use next time I'm in Auckland
P.The service is fantastic. We picked up our car after flying through the paperwork and although the car was small and basic it suited our needs. Unfortunately we had a breakdown in the middle of nowhere but the AA rescued us and a new car was sent down from Ak overnight so we were away again within 24 hrs. All the staff was pleasant to deal with, we will certainly be using them again.
C.As other happy customers have said, Omega Car Rental has cheap, good cars, at least half the price of other quotes. The airport pick up is fast, friendly and no hassle at all. The car itself was perfect for my needs and the office staff are friendly & efficient. I will definitely be using them again.
N.Professional, smooth and no surprises with the pick up and drop-off process. Friendly and efficient staff - they were out of Auckland maps at their Auckland Airport office, so they printed out google maps directions for two of the destinations I needed to get to. The Omega Shuttle arrived 10 min after I called them on arrival in Auckland. On arrival at the office, the cars were prepped and ready outside for all customers on the shuttle (3 parties). Staff were ready for us inside the office, and it was all very quick. Our Nissan Tiida was very tidy indeed, and perfect for our young family. Omega had the baby and child seats in there as requested, and they didn't even charge for these. Great staff, good car, professional to work with, and very very competitive with the price. I'll definitely be back.
R.Last weekend we rented a Toyota Camry from Omega Cars, they were great to deal with, from picking us up at the Auckland airport, and providing us with a late model, clean, tidy vehicle. It was fuel efficient and comfortable to travel in. The staff were efficient and friendly, would rent from again.
S.First time I have hired a car and I love Omega rental cars. I hired a rental for 30 days originally and I ended up extending our hire to 44 days and they were able to do everything over the phone hassle free. They hire to under 25s and I was so surprised you could use a debit card for bond (they only accept debit card with your name engraved) , as many other car rental companies require a credit card and payment before you uplift your rental.
Transition from plane to the shuttle was a breeze as they park right outside the airport and there is always someone in the office if you’re needing assistance, or a shuttle after hours. Would definitely hire from this company again they make everything so easy and the price was also fantastic and better than any other car company I looked at I wish I could rate 10 stars :) thanks so much Omega Rental Cars.
M.Very quick pick up from the airport to take to their site.
Very quickly had our car ready then we checked and signed off and away we went.
No problems at all with the car for the 2 weeks and then drop off was even quicker and easier.
Would use again and recommend to anyone.
Thanks again
S.First time hire! Quick and easy online booking, instant confirmation. From calling on arrival into auckland airport all staff we met were friendly, polite and helpful. The car upgrade was great. We would use again
M.Highly recommended! Mike Godfrey's team is the most professional car rental team that we have ever come across! Prompt, efficient, friendly and adaptable (sorry we made so many amendments prior to our trips due to the unavailability of our farmstay in the beginning), the customer service and assistance extended to us was exceptional. Our car (Subaru Forester) was also excellent! Well done, guys!
L.We were travelling in NZ for three weeks and had two opportunities to rent a car from Omega: one week out of Queenstown and three days out of Auckland. Both experiences were great. The agents were very friendly and made sure all of our questions regarding both the rental and touring were answered completely. Each time, they went over the terms of the contract and made sure that we understood all of the details as well as the fine points of driving on the opposite (from the US) side of the road. Our total experience in NZ was fantastic. We'll be returning and we know that Omega is where we'll go for our car.
G.Decided to cancel because of increasing uncertainty about the impact of the virus. Was happy to pay a cancellation fee but not that impressed that it was a percentage of both the car and the insurance premium, since not using the car meant I was never going to require the insurance or make a claim, so see no reason for the fee to include that part of the cost. Also a bit harsh in the current environment. Otherwise theyre good value for car hire
T.Easy and up front about booking process and costs. My trip involved a ferry ride and changing rentals part way through it. Omega Rentals made this process extremely smooth. Their communication was seriously impressive. Shuttle service between start airport, ferry terminal, and end airports was quick. Cars rented to me performed very well. The return process was painless!
I would definitely recommend and book through them again. Very pleased with how it all worked out. Wish more rental companies worked like this. You rock!
F.Pick up from airport was prompt!
Cheap car rental, we hired a Luxury SUV, well worth the money!
Quick and easy paperwork and payment to be completed at the office and you’re off in no time.
Great experience, highly recommended and will be back again for sure!
V.I had no trouble renting the car on line and getting it at the rental. I had asked for a GPS as I did not l know the area. I rented the car for 4 days. Everything was good. The only trouble I had was with the GPS. It worked 1 day out of 4, but after I told Omega they refunded my money no questions. This is my first experience with Omega and I would rent from them again.
J.A really excellent rental experience. Good clean car and very modestly priced compared to the deals offered to us in the UK and so I recommend booking online. Although at Auckland the cars are 'off-airport' the transfer was quick and effecient. We would certainly use Omega again.
C.Our experience with Omega Rental Cars Australia was absolutely brilliant. From administration, driver's that picked us up to take us to our vehicle when we arrived and the driver that took us back to airport when we returned the car to them. We were absolutley happy with the vehicle that we used whilst in nz. Absolutley had no problems with our vehicle. Thank you to all the staff at Omega that made our trip back nz a very happy one. We will be highly recommending Omega to our family and friends when returning to nz for holiday's.
K.The car allocated to me is in excellent condition! 😊 Their responds to email was quick. Even though I have chosen after hour pick up & drop off, everything was so smooth. Thank you Omega for being a crucial part of my NZL journey.
D.Great experience overall. The rental we had encountered a few mechanical issues during our week with it. Omega was very helpful in resolving the issue and when we returned the car it felt like we were dealing with real humans - not a corporate bureaucracy.
R.We hire a car every year for our annual holiday. This was the first time we used Omega. Right from the outset the service was excellent. From collection at the airport to hiring car to drop off. Value for money. Thanks Omega you made our holiday that much better 👍.
K.We had a great experience with Omega Rental Cars! They were prompt with picking us up from and dropping us off at the airport. They provided detailed maps of New Zealand and gave thorough information about all of the policies, procedures, etc. The car was great, and we would definitely use Omega again in the future for renting a car in NZ.
J.We booked and hire a Mazda Premacy whilst in Australia and collected it on our arrival from their Mangere Office. I was impressed with the friendly and courteous service we received. We hired the car for a period of 16 days and were very, very happy with it performance.
I must personally thank Jamie for her excellent service.
Highly recommend Omega Rentals to anyone looking for hiring a vehicle.
Good job guys!
Cheers
Jackson
J.We will be back again to Omega Rental Cars Christchurch Airport. Exceptionally friendly service and wonderful consideration of our large group. They went beyond their requirements to help us get on road the road quickly when we picked up the cars and then waited for us when we dropped them off to take us to our hotel. Thanks very much to the staff at Omega and we look forward to seeing you again.
C.Excellent all round service, from pickup at airport, efficiency at desk, quality of car and no quibble drop off, only checked if fuel was at the same level as when I picked up the car. Would high recommend this company to any traveler who visits Auckland, New Zealand.
T.Quick and easy. Booking online is simple and the pick up and drop off our rental car was a breeze. Customer service was great, and the car itself was exactly what we needed - we had no issues at all.
Z.I booked a vehicle from Omega Rental cars (NZ) via Australia. The booking was done via the internet. The overall process was fairly easy and didn't take to long. Collecting and returning the car from Auckland airport Park & Ride, (while taking a little extra time) was pretty straight forward too. Overall I will use this company again.
B.I regularly use Omega Car Rentals and have found them consistently friendly and helpful, as well as providing the cheapest prices online that I can find. They are happy to arrange for drop off and pick up after office hours for an additional fee (usually how much it costs to exit the car park) which is really useful for me.
The cars I hire are usually the budget model, and whilst they are usually old they have never failed me and provide enough space. They provide free child car seats which again is very useful for me.
I look elsewhere but consistently come back to Omega Car Rentals. I can't fault them on price or service, which is what matters.
P.Good value hire cars close to Auckland Airport. Excellent pick up and drop off service. Better value than the big name companies with offices at the airport.
R.They've done it again! These people are seriously good. We've used Omega for many years and have never had anything to complain about. The people are really helpful, take time to be interested and go out of their way to ensure you have a good experience. Recently we've used Omega's budget cars and despite them being a bit older, they're totally reliable and dependable. A great way of getting long-term transport at a reasonable cost. Well done Omega! We'll be back.
J.Fantastic service from the staff at auckland deport, couldn't wish for more. The car was excellent, a zippy little thing, just right for our needs. Returned to the depot at Wellington and once again fantastic service from all the crew. Even a lift back to our hotel in the city. Thank you all for a very positive experience 😊😉
R.This is the sixth time we've used Omega. It's such good value. It's actually quicker and cheaper to get from the airport to town renting than getting a taxi. The pickup/drop off service is so efficient. Never had a problem with a car. Have booked them again already. Thanks guys.
S.Omega car rentals were fantastic. They were able to pick me up from my hotel (which was close to the Airport), and organise the car seats in the car for my two children. Upon returning the car, they were super helpful with unloading the car while I tended to my two young babies. If you are single mother needing to hire a car in Auckland, NZ, I highly recommend using Omega Car Rentals.
B.We recently rented a car from Omega for about two weeks. Picked it up in Auckland and dropped it off in Wellington. There was a glitch during the booking process, when the confirmed price was much higher than the quotation, but it was easily fixed with an e-mail. We also had a very long wait to be picked up at Auckland airport, but it was at the start of the World Masters Games, apparently the airport's busiest day on record, so there was an excuse of sorts.
For the very reasonable price we paid we expected an old banger, so we were pleasantly surprised when we were presented with an almost brand new Corolla. The car was clean. The staff at pick up and drop off were friendly and helpful. Couldn't have asked for much more. We will use Omega again.
M.Beautifully little bright yellow Omega car took us round north Island for three weeks, over mountains and through the gorges. Exactly what a tourist needs for a very good price. Friendly and informed staff collect us at Auckland Airport, and took us back to our when we dropped the car in Wellington, would not both to look at any other car hire company in NZ, pity they are not in Europe.
W.no hassles, no problems, very fast turnaround. We took the budget option but I got premium insurance on the car. Thank heavens I did because some toerag backed into us in a carpark in Whangerei. Wiped out our bumper and damaged the side panel. When we returned the car - no problems. Also I want to mention that the Nissan Tiida we were given was a mighty little car and we had not problems at all with it.
J.I highly recommend Omega car rentals. I hired from Auckland and handed the car back in Wellington. I had a small Mazda which suited my needs perfectly. Compared to the "big" name car rental places Omega beats them hands down for price and service. I would definitely hire again from this company.
N.Really impressed with Omega's service. We hired a low mileage Toyota Corolla hatch in Auckland and dropped it in Christchurch. Ideal size for 2 people with 4 big suitcases. Omega organised ferrying the car from North to South islands. Even sorted out a problem when we had to delay our crossing. Very polite and helpful staff. Would certainly recommend.
S.We travelled (with 2 kids) for 16 days from North to South Island in Newzealand. was given a great SUV at a very economical price. Great service and very fast response. Car was only 1 year old. Reception staff was great and pickup at Auckland airport was immediate and also the drop off in Christchurch was easy too.
I.Very good service provided. Toyota sedan I hired performed very well and was very economical. I would not hesitate to use Omega Rental Cars the next time I visit NZ.
W.We hired for 30 days - everything was great!
Pick up, car, support and drop off were all good.
We will certainly be using them again - excellent service and great value for money.
A.Super impressed with this rental car agency. From the pickup to the dropoff everything went smoothly. The staff were all friendly and efficient and when we were running late to catch our international flight they went out of their way to help us get to the airport on time. Will definitely use them again!
N.Fabulous Company, Fabulous Service - Easy to book online, VERY easy to find our way to Auckland from their base. We flew in and by the time we got to the shuttle point after calling it was there to pick us up and 5 minutes after arriving at Omega we were on our way in a better than expected car. The Mazda Demio was roomy, cheap on gas and perfect for navigating Auckland.
3 days of happy motoring we zoomed back a bit later that we thought and we made it to the airport with plenty of time.
I would totally recommend Omega and will use them again. A+++
R.The easiest, no hassle car rental company with good cars at a reasonable price, what more can I add ? Oh, they picked us up and delivered us back to the airport, first rate service overall. I will use them again. Ronald, Melbourne
S.Great service from collection at the airport to the service at the office and back to the airport, all went very smoothly and really fast . Will be renting from Omega again when we need a car. Thanks for everything :)
김.Rented a SUV for 6 days. The car was good and staffs were kind. However, I am giving 3 stars because of the excessive waiting time at the airport for the shuttle bus to their office on the first day. It took us 50 mins until we get picked up. I could see the traffic was running bad on the day, however, the shuttle bus for the APEX rental picked their customers more than 3 times while I was waiting for the Omega shuttle bus and their offices are only a minute away by driving. Other than the waiting, all good.
S.I had not heard of Omega before but noted their cheap rates and good reviews when deciding on a company for my recent trip to NZ. Very happy with my choice - cheap rates, nice modern car, easy booking and correspondence with staff and a swift, simple pick up and return process. Would definitely use them again on a NZ trip.
A.I come to NZ almost every year, and this vehicle hire from Omega Rental Cars, would have to be the smoothest and easiest one yet. I booked a SUV and was to get either a Toyota Rav or Subaru, ended up with Rav while secretly hoping for the Subaru, anyway, the Rav was clean and tidy and was a total darling to drive, everything I needed was in this vehicle. I would heartily recommend this company and will definitely be using next time I am home. Great people to deal with!
D.Omega is by far my favorite rental company. I have used them many many times and will keep using them for all my future rentals. They are super friendly, very flexible and the cars are great! Highly recommend!
S.Awesome service, Competitive Pricing, Great Car, would definitely recommend Omega and i will use again and again could not be happier
N.Had two vehicles. The first vehicle was mechanically sound. However the interior light did not work and it had a Japanese GPS the continued talk as you drove. I also thought the tires were a little worn as I did not feel comfortable on wet roads. We returned this vehicle for a replacement and there was no problem. The replacement vehicle was in good shape, good rubber and a working interior light. The staff were excellent, accommodating. and helpful. Would rent again. .
R.Best experience I've had out of the 6 rental companies I've used so far in Australia and new Zealand. Good vehicle choice at a decent rate, customer service were helpful over email mid-trip and collection and drop-off were smooth.
L.Booking process was easy and counter staff and shuttle driver were both friendly.
We chose a budget vehicle so it had lots of scratches etc but we only needed it for a few hours so that was perfect.
The depot is a reasonable distance from the airport.
The only thing Omega can't fix is the Auckland traffic. It was many years since we had driven in Auckland. We found it quite overwhelming trying to find our way to a small place in Glen Innes.
A.We came in from Canada and toured New Zealand for a month (March - April 2016). We started in Auckland and took the train to Christchurch. After about 8 days we rented an Omega Car and toured the rest on NZ by Car. I was a little concerned about driving on the left but after about 10 minutes this was no longer a concern. In fact we drove over 5000 km before turning in the car in Auckland. We left one car in Picton and picked up an other in Wellington without a problem. The service at pick up was very pleasant and both cars fully met our expectations. We had a GPS from home and that was very helpful in Auckland and Wellington. The gasoline prices are higher than we're used to but the flexibility a car gives you is well worth it. The views are especially spectacular on the South Island. In the end we're very happy with our Omega car experience as it allowed us to stay at many lovely AirBnBs along the way. I certainly have no hesitation in recommending Omega. We rented an older car and had no issues whatsoever. They were in very good condition given their age. Loved New Zealand. Thanks Omega.
B.Omega Rocks! They came and picked us up at the hotel.and allowed us to drop the car at the hotel as well. Excellent customer service and they prepared us well for our first Stay Left drive experience. Everything was super fast and everyone was was very friendly!
J.We hired our rental car for the long Queens Birthday weekend. We have used these guys before and had a great experience. We always go for them as they have the best rates when you include the insurance waiver down to a zero $ excess. We ended up bringing suitcases that were too large to fit into our corolla hatch so they quickly swapped us to a sedan version for same price - no dramas. We were advised to fill up at Waitomo Fuel just up the road which was 30c cheaper than the airport stations when returning the vehicle. Great service again. Will use them again in the future.
R.After a long online search for a rental car we decided to rent a car from Omega Rental Cars, and we were not disappointed. This Car Rental is awesome. Best value for money, best rates, best car, and best service. We couldn't be happier with these guys. They came and picked us up from our hotel at no extra charge, and at the end took us back to the hotel. Highly recommended. Thank you guys.
J.We book our car on the web & we were picked up at the airport & dropped off at the depot in Auckland. The team were fast and friendly & the car was just fantastic also. Dropped off in Wellington & same service there so very well done to the Omega team & we will be back.
Cheers Jeff & Jenny
S.Had no problems with pick up and was able to drop off at the after hours airport parking easily enough. The car was fine and was happy with the service. They did call a week or so to confirm that we didn't want to cough up extra to avoid the 2000 or so excess and we would hire from there again. It's about a 5-10 minute drive from the international terminal.
D.The staff and service from Omega Rental Cars Auckland Airport are first class. Efficiency and courtesy more than met my expectations and the car was presented in well-groomed condition. I strongly recommend hiring from Omega.
J.Good prices, great to have a genuinely budget range. Also nice and up front and easy to deal with. Really appreciated the free kids car seats - made our trip a lot more manageable. Only hiccup was that we didn't receive a confirmation email for some reason. But that was quickly rectified with a phone call.
C.Good service, including efficient pick up and drop off at the international terminal. Hired a Toyota Corolla 2011 hatchback model at a very reasonable price for two weeks. Was in great condition and very comfortable to drive. Will use again and would recommend to others.
A.Quick and efficient service. Good reliable cars. And great prices. Have never had any issues and would recommend.
M.Omega were once again fantastic. Our flight into Auckland was delayed and not expected to land until after their office was closed. They emailed the necessary forms which I was able to sign and return and the car was waiting at the Park and Ride only a couple of minutes from the airport. I cannot recommend Omega highly enough.
J.Highly recommended rental service! Was the cheapest we could find in Auckland, who also allowed those of us under 25 without full licenses (Australian Ps) to drive! Car was also fairly new and well-kept. Service was great and fast too (with regular shuttles to and from the airport). The only issue we had was that we couldn't figure out how to use the USB sound system.
N. K.I was really impressed with the lovely staff - everyone was professional and really friendly and helpful; and very patient with the Aussies who had a little difficulty in finding their way out of Auckland. The car, though an older model was clean and reliable and we will definitely use the company again. 0
S.The car we hired is in very good condition. We enjoyed driving it for the whole trip. The service of staff is very good. Price is very reasonable and there is no hidden cost. On the whole, we are very satisfied with Omega. We will certainly hire from Omega again next time when we visit Auckland.
L.Planned a holiday for 2 weeks in NZ and needed a rental car on both the North and South Island's. Obviously the first search results came up with the big name rental car companies, but I scrolled down and found Omega Rental Cars. They were close to half the price of the other big name rental companies, very quick to reply to my emails, and went above and beyond to ensure that I didn't have to worry about a thing. Even getting the ferry down to the South Island was super easy - their branch in Wellington is right near the ferry terminal, and they had my car all ready to go when we arrived in Picton. Very economical Toyota Corolla we had. Got to see both islands at our own pace. Highly recommended Omega!
j.The most easiest rental company i have ever dealt with.Staff are fantastic. The best. I will use them again when needed and i will tell all my friends traveling to NZ to do the same. Mind you it was friends that advised us to use them this time.
J.Excellent value & customer service. Our interactions with Omega staff on the ground in Auckland were excellent, both on pick up & return. The shuttle bus driver on the afternoon run on 6/3 was a true gem of an ambassador for the company & should be congratulated for his excellent customer service and his approach to getting things done with a smile & positive approach. He ensured our first impressions of NZ as international travellers was a memorable one. Would use Omega again.
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