Reviews of RaD Car Hire West Auckland (New Lynn). (Car Rental Agency) in Auckland (Auckland).

RaD Car Hire West Auckland (New Lynn)

319 Reviews

145 Comments

Car rental agency

Car rental agency

Car leasing service

1b Portage Road, New Lynn, Auckland 0600, New Zealand

Description

Information of RaD Car Hire West Auckland (New Lynn), Car rental agency in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

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Open hours of RaD Car Hire West Auckland (New Lynn)

Reviews of RaD Car Hire West Auckland (New Lynn)

C.

The guy who works there is awesome would love to give him 5 stars. But upon returning it a unhappy sounding woman named Karen said the vehicle was supposed to return at 9am which was news to me as had previously picked the car up at 3pm & agreed with the guy will return same time 3pm on the date due, so anyway, rushed there after not much sleep & returning from a long road trip to hand it in because she said it'd be an extra days charge otherwise, not my fault but ok. She said it was booked for someone else next day or something which is all fine but I had a 3pm drop off time so I was definitely confused. Anyway, filled up the tank along the way, a little was missing I guess from the 20 minute or less drive there, so had to go back down the road just to put $15 in otherwise would have been charged $15 ontop for her to put $15 in around the corner. Fair enough I guess? But was a hassle in the stress of it. I turned up half asleep in bare feet as I'd rushed out the door in a panic & her tone made me feel like I was the one in the wrong.

W. A.

Excellent friendly service from lady answering my call from booking to collecting and returning the car. Rental car was of such good quality I wanted to keep it. A used car business is on the same site so it made the transition from renting then buying a car really smooth. Very pleasing experience with RaD Car Hire New Lynn.

A.

Wonderful! Dropped the car off to my quarantine hotel late Xmas eve. Were easy to contact with questions. Very personal touch and great customer service. Car was perfect. Would use again for sure. Thanks guys!!

K. I.

Everything went from smoothly from picking up the car to returning. I originally hired the car for 2 weeks and gave them a call to extend it for another week which had no problems. Helpful and friendly staff.

M. B.

We booked a station wagon with Rad New Lynn and very satisfied with their Car and service. Their prices were competitive and priced for the domestic NZ market. This was our second time business with them. We took the car to south Island and drove in the Mazda Station wagon was an awesome experience. Highly recommended, will use them again

S. A. B.

Rouella and Brett were always very helpful. I had to extend my rental twice, and even with COVID restrictions, they made everything so easy. They are awesome and I recommend RaD car hire every time anyone asks me for car rental place that’s reliable and gives amazing customer service! Thanks so much guys!

M. M.

Excellent car hire company! Incredibly fast replies and very friendly staff. Much cheaper than alternative hire places I was looking at that had similar models. I hired two vehicles from the New Lynn branch: a Nissan Note, before the level 4 lockdown, and a 2015 Toyota Corolla when things started opening up again. Both cars were incredibly clean and drove perfectly with no issues. I used their site to prepay for the cars and, when picking the vehicles up, all I had to do was sign a form and present my driver's license. Easy as that! Highly recommend RaD and would use them again in the future!

M. R.

We cannot praise enough the team at RaD Car Hire in New Lynn. They provide quality and affordable car hire arrangements, supported by outstanding service. Over the past 18 months we have had occasion to use their car hire services for extended periods of time and they have always been extremely helpful, providing us superb service. They are proactive, friendly and nothing is ever ‘too hard’ for them. For all of the above reasons, we highly recommend them.👌👌👌 Mark Richardson September, 2019

k.

September 2020: Much better experience with the vehicle than the last time, though an older model it was excellent apart from brakes being a little soft. Great price for the quality of the vehicle. Customer service from Rouella and the team was top class! Looking forward to the next time already. June 2020: My experience with RaD Car Hire has always been great. My only issue on this occasion was that the older vehicle did not feel very safe to drive over long distance and on higher speed roads, the handling was not great and it felt unsteady whenever the surface was a bit uneven or the wind was a bit strong. Suspension was poor enough and head-rests not up to modern standards, making any sort of long-distance driving uncomfortable and again feeling more unsafe. Also we experienced some smell of fumes at times and one of us developed headaches whenever the windows were closed which is necessary at higher speeds or in bad weather. The vehicle was also struggling somewhat for power/acceleration on any hills. And the radio reception was not very good, with also just one speaker working. I realise it was an older vehicle.

X. F.

Brett has been so pleasant and easy to deal with. The paper work was all ready and all I had to do was sign and drive away. I rented a car for 2 weeks and he kindly upgraded me. I also wanted an extension for a week but later I was lucky enough to buy a car and cancelled the 1 week extension with no fuss either. I would recommend RaD Car New Lynn and will def use them again. :)

G.

The team at New Lynn were lovely to deal with, over the phone and face to face. They allowed me to collect earlier than original booking, which I really appericated. No fuss or hassle - highly recommend the team at RaD.

K.

Awesome! Very helpful and accommodating. The service person I dealt with Rouella, was friendly, efficient and helpful. The car hire was more than ideal and a great price. Thank you RaD Hire New Lynn.

A. B.

I was really happy with my experience at RaD car hire. The staff were very friendly and easy to deal with. The car was well kept and maintained, and the price was very affordable. They deserve these 5 stars. RaD Car Hire will be my go to car hire service from now on.

G. D.

Very efficient and friendly staff. Offered to wait for me to arrive to accommodate my late request to move forward my hire. I recommend them highly and will be using the same company when I go down to Christchurch.

D. J.

Super quick acceptance (booked late night for car collection the following day) Seconds time rented from them. Car in great shape, and the fact they supply a usb charger and Aux cable is a bit plus.

K. M.

Totally recommend RAD. Drove the car from Whangaparoa to Hastings, all over, and back. Not one problem. Great gas mileage, awesome air conditioning. Friendly helpful staff. Even when arriving a little past the deadline, they were understanding.

T. A.

It was very simple and easy to both collect and drop off the car. We had no issues at all. I would say that I was expecting a newer car when we arrived and were given an older and different model ( not as shown on the website) but then, at the price, what we got was fine.

W. S.

This was an excellent place to hire a vehicle at short notice from. The service was thorough and easy. We got an extremely good price on the ute and it was in very nice condition. Lovely staff who were accomodating and helpful! Thanks so much Rouella!

K. R.

We hired a car from Rad Car Hire to do a tour around the North Island and were incredibly impressed with the service we received. We had such a good time on the trip and the car drives were seamless and really enjoyable. The car was really comfortable and we really enjoyed exploring the North Island. We really happy with the customer service, price and quality of the car. I would definitely recommend anyone use RaD for short or long trips. We are planning another holiday at the end of this year to travel and explore more of New Zealand and RaD is the only place we will hire from.

N. P.

Hiring a rental via RAD New Lynn was a smooth process. Booking on their website took less than 10 minutes. Getting to their location was easy as they are right next to the New Lynn bus and train hub. The day of pick up and drop off went seamless and I was in and out pretty quickly, all while following COVID protocols. The rental was not too expensive, was clean and came with usb, aux and unlimited kms. Post drop off, I had some pending commercials but after reaching out to them, Rouella was very diligent and helpful to get everything sorted quickly. Definitely recommend trying them out. Additionally, anyone wishing to return their rental on a Sunday can make use of their after hours key drop off.

I. T.

A great experience dealing with these guys. Easy booking, great customer service from prior to pick up through to delivery. Was too easy. 10/10 will book here again.

P. C.

Good clean vehicle. Easy process of pick up/drop off. Economical car and reasonably priced. Only minus is punctures are not included in insurance. I would hire from them again.

A. S.

Had the best experience renting from RaD rentals, service was amazing, picked vehicle up within an hour of making booking and was soooo happy with the price. I will definately be recommending you to others and will be back next time I need to rent !!! Thanks team!!! Very happy customer!!!

T. S.

Great experience staff were friendly and helpful, even offered to drive me to where I was staying (even though they were unable to) after dropping the car off. Quick communication via Email allowing me to book an extra day. Car wasn't so great, but then it was the cheapest option. Cars could have done with having the manual kept in the glove box though so that you know what the lights mean without having to google them.

E. P.

Brilliant company for lower cost rental. I rented a van to travel around in and van drove really well and was great for what I needed. Couple of little nicks and clearly a used vehicle but inevitable for cheaper rates. Rowella was really helpful and couldn’t do enough to help - particularly when I rang from whangerei at a gas station when I wasn’t sure how to open the fuel cap. Would really recommend for low cost and you’re not bothered about brand new, perfect condition vehicle. Only improvement would be that vehicle could be a little cleaner - I found a a couple of items belonging to the previous renter in the back!

G. S.

Used them before and I only have good things to say about them. The staff have been wonderful and friendly and the vehicles, although oldish have been great. The brakes on the last vehicle shuddered a bit, but otherwise reliable and did their job at a price I thought good.

G. W.

Always a pleasure renting a vehicle. Rouella is always so friendly and accommodating. Car was a beaut to drive! Thanks again RAD New Lynn!

L. R.

Very happy with the staff at RaD Auckland who run a good values-based business. Brett even dropped off my daughter’s iPad at our hotel after she left it in the hire car. What great service!

B. D.

Great friendly service, easy to find as it's right by the train station. Simple car hire with a smile, thanks to Rouella who was lovely and comms were great all through booking, as I came from the UK. 5*

M.

Booking was super easy, staff were all really friendly and fantastically helpful, it's close to public transportation as well so getting there is very easy, I really enjoyed the RaD experience 😆

l. h.

Wonderful experience with RaD Car Hire New Lynn. The service is excellent and the car we hired for the weekend was perfect for our needs. Highly recommend & I will be back in the future.

S. K.

I have rented cars from RaD New Lynn twice now. Both times the process was fast and efficient. Very friendly service and very reasonably priced. Will def rent from them again!

c.

Terrific customer support. Very forgiving and understanding when I made multiple mistakes (such as forgetting to return the key). The car worked well, great rates. No complaints, only amazement at how considerate of a company this is!

E. L.

The staff were friendly, welcoming and flexible. The car very well presented and fitted my needs. I would happily recommend them in the future

J. R.

We hired a car from RAD car hire to travel to Lake Taupo and Napier. We received excellent service. The car was ready on time and all paper work was completed quickly and efficiently. The car was very clean and we had no problems at all with the car. We will use RAD car hire on our next trip to Auckland. Their rates are the best I have seen in Auckland and the service is first class.

M. W.

Our family would simply like to say a big thanks to RaD car hire for the very professional service they provided to us during our stay in Rotorua/Auckland. On arriving at the airport to collect our car, we discovered that it was too small to take all our luggage. This was our fault in not choosing the right car. However, RaD were more than happy to upgrade us to a larger vehicle (a 10-seater van no less!) at no extra charge. While we waited for delivery of the van, Selena at the RaD airport office kindly bought us a coffee. Our stay finished with us driving up to Auckland - RaD were one of the few companies that would allow us to drive the one-way trip. After delivery of the van to RaD's office at New Lynn, without prompting Scott very kindly offered to drive us back to our hotel in the city. We were very impressed with the customer focus and service that RaD provided and they really helped to make our car hire experience all the more easier. We'd highly recommend RaD to anyone thinking about hiring a car, thanks again!

M. W.

Vehicle I hired for 4 weeks from RAD was the Mazda BT50 2WD, great rates and the vehicle was fit for purpose. Rouella was very helpful and customer service overall was top notch!

T.

Excellent friendly service provided by Rouella and Team. Loved the cars as well. My family and I thank you all :).

j. m.

I really enjoyed my experience with rad car hire...from the outset I was pleased with the rates of hire, then there was the super friendly but totally professional people that made the hire so easy for me...the paperwork was pre-prepared which made the admin side super fast ...the car itself was really good for the price...and as things go I found myself needing the car for longer than I had booked a quick phone call and no probs! all sorted...rad car hire will definately be my first go to for renting in the future...thankyou guys

g.

Reliable Van, friendly staff, no dramas and most of all very affordable price. The cheapest I found. Great job RAD New Lynn!

T. P.

The staff and vehicle exceeded my expectations! They looked after me and my wants for the hiring period. The pick up and drop off process was simple and efficient. Just an overall fantastic experience with them. Thanks Team.

J.

Hired a quality rental car from this Auckland City car hire company last week and had a wonderful experience. Very honest pricing and great service received. Thanks to the team at Rent a Dent.

F. J.

Rent a Dent Auckland City Branch was absolutely fantastic to rent a car from. They were friendly, honest, factual and helpful at every turn. Ephraim and his team even allowed us to change vehicle at no extra charge, as well as help us understand the confusing toll system of New Zealand. We warmly recommend them to anyone. - Franberta, California, USA

T. M.

Fast, efficient, value for money, great cars! Awesome customer service, friendly staff, no hidden costs. I would definitely recommend them 😊

B. D.

Great service for a last minute booking. Older model car but in excellent condition and well presented. Highly recommend the New Lynn team.

W.

Awesome experience with the new Lynn crew. Will definitely be using this rental company again. Great customer service 💯

M. J.

Thank-you Rent-a-Dent - every step of the process was easy, from your fast reply by email when I contacted you through your website, to the friendly service and the ultra-thrifty but utterly reliable car. I'll definitely use you again, and recommend you to friends. - Margie Thomson, Auckland

M. N.

Easy collection and return process. It takes less than 5mins!! RAD have a variety of cars according to your needs and wants. Will surely come back.

P. R.

Friendly staff, good hire price. Cargo van had lots of space. Very positive experience.

S. S.

Very friendly staff and a great price for rental on a brand new car. Cannot ask for more. Will definitely use rentadent for my next trip.

C. L.

Excellent and fantastic service. Very friendly team at New Lynn branch. Car in great condition too. Thankyou again

L.

Great service from the awesome ladies and got a great car I would definitely come back for a rental car from RaD Car Hire New Lynn.

K.

I needed a car at short notice and RadCar Hire came through for me. Excellent service and communication. I would happily recommend them

A. M.

Great service, cheap and unbelievably easy to do - location 20 minute Uber from airport ($20-$25) The staff there are really friendly and knowledgeable of the surrounding area, definitely recommend for car hire!

s. _.

best rental ever..customer service 💯💯 been there 4 weekends in a row haha to rent same car..see yous soon again thank you Henry😃

k. v.

Very welcoming and helpful team of people work there. Cars are no frills but in good condition and value.

R.

Great value economy car hire rental with unlimited mileage. Staff were friendly, efficient and helpful.

K. B.

Really lovely, quick and helpful. The price was great. Would absolutely hire again from RaD!

R. D.

It was a car in a hurry due to my car breaking down Cheap cheerful and well maintained Car drove well - no issues Booking pickup and return was a breeze. Many thanks

M.

Great service, dynamic, no inconvenience at all! The car as shown on the website and no surprises! Would rent again!

j. w.

Great service, quick to arrange, cheap & a great car! Super friendly employees too!

N. P.

Friendly customer service, car was in good condition and had no issues at all.

P. G.

Great service at a very reasonable price with a nice car

C. S.

Easy to book, great rates, nice clean safe car. Friendly staff.

S.

Excellent from start to finish. Efficient and friendly service. The car was very clean and reliable.

M. D.

Excellent service and no probs returning the car and getting the shuttle to the airport. Thank you till next year Mary Davies

S. P.

Brilliant service! So easy and such a good price. Thank you so much

M.

We only deal with Rent a Dent Auckland City branch. They're a fantastic team, personable and always willing to do whatever it takes to provide a superb service!

F.

Rent a Dent Auckland City Branch was absolutely fantastic to rent a car from. They were friendly, honest, factual and helpful at every turn. Ephraim and his team even allowed us to change vehicle at no extra charge, as well as help us …

M. E.

Great service, dynamic, no inconvenience at all! The car as shown on the website and no surprises! Would rent again!

F.

Excellent and friendly service along with a great car👍

K. W.

I needed a car at short notice and RadCar Hire came through for me. Excellent service and communication. I would happily recommend them

R. K.

Great value economy car hire rental with unlimited mileage. Staff were friendly, efficient and helpful.

L.

Great service from the awesome ladies and got a great car I would definitely come back for a rental car from RaD Car Hire New Lynn.

J.

Great staff, very helpful with information on local things to do. Great vibe and would go back every time I’m in Auckland

B.

Top car was what I needed big boot would recommend

J. L.

Excellent service. Thorough, helpful, friendly and simple.

T.

Easy to deal with and really accommodating. Great team with good vehicles at reasonable prices.

G. H.

Excellent service. Great vehicle. A pleasure to deal with. Highly recommemded.

T. M.

Easy to deal with and really accommodating. Great team with good vehicles at reasonable prices.

a. r. C.

easy to transact with!!! will always choose rad car hire from now on!!!

S. R.

Excellent service. Very reliable vehicle

B. K.

The team were super friendly and helpful, and went out of their way to do their best for what I needed to feel comfortable for my journey. Thank you!!!!!

J. S.

Great staff, very helpful with information on local things to do. Great vibe and would go back every time I’m in Auckland

B. L.

Many thanks to Brett and the team for the great welcoming service and assistance. Cheers.

S. P.

Smooth pick up, great value for peak season travel, and easy after hours returns.

N. O.

Great service from the staff at RAD New Lynn. Competitive prices too.

M. D.

Decent cars, good price, amazing service!

M. D.

Car is tidy and rates are very reasonable! Staff is very accommodating and cheerful.

N.

Great service. Friendly, helpful staff. Good value. Thank you.

P. D.

Friendly and easy! Good company with cheap prices!!

M. P.

Excellent service, very easy to deal with and helpful!

J.

Love the style and relaxed attitude, brilliant service and RELIABLE car.

T. W.

So easy and affordable. The staff were very friendly and helpful.

F.

Excellent and friendly service along with a great car👍

B. P.

Top car was what I needed big boot would recommend

G. C.

Great service until they charge you 44.40$ for a single 2.70$ toll charge....

K. H.

Awesome staff very helpful and well presented cars

A. W.

Great car, friendly service.

C. C.

Rouella was very friendly and very prompt with sending the quotation :)

J.

Excellent service. Thorough, helpful, friendly and simple.

P. H.

Fast, good, uncomplicated, and cheaper than most others, so A+

J.

Friendly helpful staff arranged car at short notice.

G. S.

Really friendly staff and great little jeep to tour the country in

G.

All went smoothly and terms and conditions of hire were clear .

G. V.

Great staff, very accommodating. Went above and beyond

M. L.

honest crew, fleet might need better service.

D. P.

Always get reasonable price throughout NZ

L.

Fantastic staff, great!

H. M.

Great people to deal with. Highly recommend.

m. w.

Great service and price!

J. P.

Good folks! Rent from them without trepidation

C. H.

Excellent service and VFM

B.

Flexible, no problems.

J. M.

Easy, breezy, beautiful experience

A.

Fast and efficient service

A.

Really great prices

d.

Great service.

G. D.

Cheap and OK cars

H. F.

Cheap and okay cars.

D. S. C.

Good deals ..

M. S.

Very helpful

L. T.

Worthwhile application

C.

(Translated) Fast and nice service. The cars were top this year and last year. Never had a technical problem with our vehicles (each about 2 months). (Original) Schneller und netter Service. In diesem und im letzten Jahr waren die Autos Top. Hatten nie ein technisches Problem mit unseren Fahrzeugen (jeweils ca. über 2 Monate).

H.

(Translated) Super welcome! Everything was in order. I was well explained all the documents to sign. Fast efficient and cheaper for those under 25. I recommend ! Clean and functional car! Amazing (Original) Super accueil! Tout était en ordre. On m'a bien expliqué tous les documents à signer. Rapide efficace et moins cher pour les moins de 25 ans. Je recommande ! Voiture propre et fonctionnelle ! Amazing

용.

(Translated) Kind staff, nice car I had very good trip with RaD Rental Car Thank you! Friendly staff and good car :) (Original) Kind staff, nice car I had very good trip with RaD Rental Car Thank you! 직원도 친절하시고 차 상태도 좋았습니다 :)

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