Reviews of Right2Drive. (Car Rental Agency) in Auckland (Auckland).

Right2Drive

11 Reviews

9 Comments

Car rental agency

12 2/200 Rockfield Road, Penrose, Auckland 1061, New Zealand

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Description

Information of Right2Drive, Car rental agency in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

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Reviews of Right2Drive

Excellent service, Samson who runs the Auckland branch is amazing and nothing is a challenge for them, I have used them 2 times in 2 months and its been a fantastic hassle free service each time. The cars supplied have been great too. If the accident wasn't your fault I would highly recommend Right2drive each and every time

We were provided a car promptly and the car itself was great, perfect 7 seater for the family. They met us - we scrolled through T&C's on a tablet and I signed up and told yep when your car's ready just fill it up on return and call us to arrange collection. All good. I rang to arrange return of the vehicle and said cool what do I need to do other than fill it up and she said just leave the car with the panelbeaters. Next day I got a call saying $50 would be charged under their T&C's for cleaning the interior which as it would after a month and a road trip have some dirt on the floor (note rear had no floor mats). I argued I wasn't told when I took the vehicle or called to return it. Otherwise i'd have given it a quick vaccum! Overall great service in getting the car, but you should be up front with what you expect when returning the vehicle especially when i asked on 2 occasions! I shouldn't have to read through the T&C's to discover this. I did try to reason with them that I wasn't told, however he insisted this was covered by the T&C's. So this rating really is 5* for getting the car, 3* for their service which was fantastic until the return.

The service was good and quick. People were friendly and understanding. Paperwork involved could be reduced maybe? I was asked to electronically sign on a lot of online documents. Overall satisfied.

Very professional. Arranged to meet at 7:45am, Kato and Earnie both came from West and South all the way over to North Shore before, just that alone can tell you a lot about their service. Level of service exceeded beyond my expectations, hassel-free and could not have been any smoother. Thanks Kato and team!