Reviews of Enterprise Rent-A-Car - Christchurch Airport. (Car Rental Agency) in Christchurch (Canterbury).

Enterprise Rent-A-Car - Christchurch Airport

158 Reviews

81 Comments

Car rental agency

Car rental agency

30 Durey Road, Christchurch Airport, Christchurch 8053, New Zealand

Description

Information of Enterprise Rent-A-Car - Christchurch Airport, Car rental agency in Christchurch (Canterbury)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of Enterprise Rent-A-Car - Christchurch Airport

Popular times

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Reviews of Enterprise Rent-A-Car - Christchurch Airport

A. B.

Smooth and straightforward experience, both in terms of booking online and picking up the vehicle from the convenient Christchurch Airport location. Service was helpful and friendly and the after-hours drop off was easy. I found the price for an SUV competitive. Highly recommended. The only issue is they took a $200 bond despite already having my credit card number and then informed that it would take up to a month to refund this after I had returned the vehicle. Bond has not been refunded at time of review.

b. r.

we found a good price for a car over the busy Xmas period. Not only was the desk in the terminal - no waiting for shuttles - we were offered an upgrade for $10 a day to a much bigger SUV which really came in handy. Very pleased with ease of transaction and overall service

J. L. L.

This guys are amazing. The customer service is superb and great value for money. Emily from Enterprise Rental in Christchurch airport helped me to change my booking and got me a really nice car to drive up to Hammer Springs. She also sent me a follow up email after the first day to check how was the car going. Just now I receive a call from them letting me know I forgot my phone holder and they were happy to post it to me for a small fee. I will definitely book a rental with them again. Well Done guys!

I. I.

Had a few issues trying to pick up car due to my debit card not having my full name on it. However, the customer service rep at CHC Airport was really helpful and tried her best to resolve my issue whilst still complying with the rental contract. Appreciated the upgrade, the Outlander is a great drive for longer journeys. Cheers Enterprise!

G. H.

Very helpful. Kept in contact and assisted through a trip that had to be cancelled then rebooked. Recommend booking direct to help with that communication. The car was fit for purpose at a very fair price and their systems made it easy. Can't see any advantage in choosing a company without presence in the airport.

N. C.

Fantastic service from key pick up and I even go an upgrade. They also followed up the next day to see how I was enjoying the vehicle and were great when I advised I had noticed a couple of dings and taken photos. Cannot fault Enterprise and we will be booking again with them soon. They were also a 3rd of the price compared to the bigger companies. We chose to pay direct rather than use our airpoints with the larger companies because of the huge difference in cost.

L. M.

Great service when picking up car and staff member very pleasant and explained things clearly as im getting on in years now. Car very clean and drop off so easy. Will use you again for sure.

C. S.

Fabulous service, great car, great price From start to finish, this has been was our best rental car experience! Emily, the agent at the enterprise desk in Christchurch, was very knowledgeable, professional and kind. Our car was spotless and had all the nice amenities - heated seats, NAV, etc. We got the car for a great price, too! Really the whole experience was five stars from beginning to end!

G. G.

I was impressed with the cost of the Rental, I was given a free upgrade on pick up to a Mitsubishi SUV a very tidy and energy efficient and comfortable Rental. Emma was friendly, efficient and knowledgeable both at the beginning and end of the Rental. Definitely recommend this Rental Company

J. C.

We were very happy with our rental car. Upgraded for free as they had no small cars left. Drop off could not have been easier! As soon as we parked, a lady appeared, ready to check vehicle and make the process very user friendly! I can highly recommend. Prices were very reasonable too.

V. M.

Easy pick up and drop off. An upgrade was suggested which we took up and was thoroughly pleased we did as the original car probably wouldn't have fitted our suitcases in.

C. M.

Hi all, if you want the very best in customer service, helpful and friendly advice, just visit and ask for Deb at the Christchurch Airport site of EnterpriseRent a car, you will be disappointed. Amazing front desk person that made our hire such a wonderful and enjoyable success. Special thanks to Deb. Cheers Craig Murray

W. T. P.

First time renting from Enterprise Rent-A-Car. Very easy process. Friendly people to talk to and no problem with the vehicle. I will use them again without hesitation. 5 stars from me.

S. B.

Excellent service from Gemma at the Christchurch airport and follow up emails from Emily during our rental. I asked Emily a question about the car while we were away (regarding how it’s seats fold to accomodate our skis etc) and she responded immediately. Thanks for the upgrade Gemma, I hope we didn’t leave it to dusty from our trip up Mount Hutt! The Mitsubishi Outlander was a lovely 4x4 to drive on our 4 day ski trip.

G. C. C.

The car and service were excellent. Enterprise have been consistently excellent every time we rented with you starting in 2015 in the USA where you bailed us out from a tight spot from the company we had originally booked with.

M. M.

We were very pleased with the service, from pickup to dropping off the car. We were also upgraded to the next level of intermediate SUV for free, which we appreciated. Also significantly cheaper than the mainstream rivals, with the only difference being a slightly longer walk to the parking area. Thanks Enterprise for a great experience and we will use you again. Cheers.

H. C.

Pleasant staff and good rates, especially for one-day rentals. Car was a nice drive. Thank you.

A. C.

Pickup at Christchurch airport was smooth and fairly quick. The service was cheerful and well-informed. The only downside was that I was initially offered a large SUV when I had asked for a Toyota Yaris. In the end I had to settle for a smaller SUV. Drop off no problem - key in the slot. Finding the car in the rental car parking area was not straightforward as it is a bit of a maze and no clear distinction from the short term car parking area.

S. I.

Excellent service, Very Friendly and courteous staff , I very much recommend Enterprise Rent -A-Car

D. B.

Very friendly staff when picking up and dropping off vehicle. Gave us a complimentary upgrade. Car was very clean and no issues whatsoever. Recommended.

T. M.

Great experience with the rental company, I booked at the last minute, they were very helpful and friendly and also gave me a free upgrade. Highly recommend

T. F.

Process of rental was so easy and and it was money well spent. We were automatically upgraded. Quality of service and vehicle was excellent. Hassle-free thank you so much for making the process easy. I highly recommend and will definitely be using their services again.

R. &. J. R.

Great vehicle. Well presented. Great value. Great staff support. Look forward to using your service again.

K. R.

Really enjoyed travel in the car we rented from Enterprise. They upgraded us to a lovely svu. Very friendly and helpful staff . The price for 5 days $124 was excellent. We opted for no insurance cover which would have increased cost by an extra $270. Will definitely use them again.

D. P.

I'm really impressed with the service at the Christchurch Enterprise branch! No only was the car very affordable at short notice but Gemma at the counter was really lovely, I got upgraded and the car was new, clean and tidy. Drop off was quick and easy and there is an option to prepay for half or full tank of fuel at a lesser price. I will definitely be booking with them again! They emailed a reminder that they price match too, give that a go !!!

P. K.

Really great people to deal with. Gemmalyn waited around after her closing time to allow me to book in, as my flight was late. She was friendly & courteous, despite my lateness. Emily was really friendly when I dropped the car back off. Thanks ladies - excellent service.

J. P.

Needed a car for a day to attend a funeral in Christchurch so couldnt book in advance. Walked straight to the desk and got greeted by Deborah with a smile. It took less than five minutes to book and the price was right. Dropping the key back was also very easy. Great service. Thanks Deborah

J. O.

The car was comfortable,we rented the Xtrail Nissan 4x4 but before that supposedly the compact but then Emily was suggested that the compact is too small for our luggage then she recommended the big ones! She is very nice and to all the staffs are very helpful!easy to call!

P. T.

Hi the hire was trouble free. The car was clean and as new,and ran very well. I would of been happier if someone had been there when we dropped the car off,so it could have been signed off before we left. I have had a bad experience with another company a couple of years ago when I did this. I'll be back again.

E. M.

Such a helpful young lady who got us the best possible price for a vehicle that was bigger than we needed due non available economy car. Note :rental companies need more smaller cars for couples. Will use Enterprise again.

P. B.

My sister and I used Enterprise Rental Cars in Christchurch. We were absolutely stunned by the professionalism and kindness shown by Emily, with whom we dealt . I have nothing but praise and satisfaction to report. Thank you very much Enterprise. Prin Barry

L. H.

Really easy! Handy option to have pre-pay fuel and return empty. Both on exiting and coming back there was a team member in the car park who checked over the car and confirmed all ok. Then took care of key return for us as well. Would recommend - good communication throughout and high level of service. Our car was near new and really nice to drive (Mitsubishi ASX).

K.

Great car, fantastic service as always and so easy to transact. Thank you so much for a great experience

M. D.

We rented an SUV and were really happy with the vehicle. We were surprised about how nice the car was because it was not very expensive. Great service at the airport. Deb made the process pleasant and easy. Will be using this company again!

J. M.

A great vehicle to drive around on. Would recommend their services to family and friends.

M. P.

Great late model car Very reliable The staff are superb communicators Highly recommend

C. S.

Excellent service, easy as to pick up and return car, very friendly and not too may forms to fill out!

R. H.

This business cares about the service they provide which is exceptional. Pricing is competitive, vehicles are well presented and the check-in staff exemplar. Highly recommended car rental you can rely on.

A. T.

Fantastic service, fixed up my mistake on booking dates and very helpful.

A. B.

Service was good although car insurance was a touch expensive. We were ditched by another car company at last moment despite having a reservation confirmation. We went to Enterprise and were happy with the car provided. Car pick up and drop off was smooth. Even got a call after the drop off to seek customer feedback on the service provided. Overall happy for the rental car experience and recommend them.

K. M.

I would highly recommend Enterprise Rent A Car, the service was awesome. The lady who assisted me with my booking was amazing, upgraded me and was so helpful. You are a credit to this business. Thankyou so much. I cannot thankyou enough and I will rent again when I am back🌞🌞

R. “.

Amazing company to deal with, Very friendly and a great price. Car was beautiful and very economical. A great experience and will rent through again.

i.

Excellent company. Gave me an automatic up-grade at no extra cost. Car was excellent , very clean . The staff were super friendly . Defiantely use them again and can recommend to others.

a. n.

Fast convenient and friendly service, no issues with our rental. Also a courtesy email from christchurch branch to check upon how we were as we took the vehicle to Queenstown! Definitely will do the business with you guys again! 😊

L. H.

Amazing service, great car. Excellent company

O. T.

Charged me twice for the hire. It was sorted in the end but took a bit longer than I would have liked. The car was exactly what we paid for and was good value.

W. F.

Excellent service and a free upgrade. Car was clean and modern. Would definitely recommend using them. Thank you

D. L.

An excellent experience renting from Enterprise. This was my first time with them and everything went very smoothly. I will certainly be using them next time. Dave Lowe

p. k.

Very rude manager, also they dont take any responsibility if something goes wrong with the car, they charge you for any damages that already exists!!! They destroyed my Chritsmas road trip plan!!Never rent the car from them again!! Thanks for your response below. You need to choose right people as branch managers otherwise it has impact on your company reputation.

S. J.

Fantastic customer service and overall great experience thank you Enterprise.

G. S. H.

Best rental car ever, friendly staffs and easy to drove off service! Recommend to all.

s. m.

easy service and fabulous advice from Emma at the CHC airport desk for a short rental

G. A.

Friendly staff, fast turn around, hassle free, knowledgeable, Will use again

F. M.

excellent service at Christchurch airport;nice welcome at the counter , after a long flight from Hong kong, and speedy procedure.Many thanks !

F. U.

Thank you for hire a car & beautiful smooth car nissan 👍

L. C.

Enterprise Christchurch always provide an exemplary service.

D. B.

Amazingly helpful staff. Got exactly what we had booked.

b. s.

Easy, friendly, quick!

M. E.

very friendly service

N. J.

The staff were very helpful and the car was good.

J.

Fast friendly service. Great Value

N. B.

Great quick service and very nice clean, tidy vehicle.

G. E.

Great pricing and friendly and efficient team. Car clean and as described and no issues during the 4 day rental period (Enterprise @ Christhchurch Airport 3th March - 6th March)

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