Reviews of Ezi Car Rental - Christchurch Airport. (Car Rental Agency) in Christchurch (Canterbury).
Ezi Car Rental - Christchurch Airport
Terminal Durey Road, Christchurch Airport, Christchurch 8053, New Zealand
Description
Information of Ezi Car Rental - Christchurch Airport, Car rental agency in Christchurch (Canterbury)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
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Map
Open hours of Ezi Car Rental - Christchurch Airport
Sunday
8am–6pm
Monday
7am–6pm
Tuesday
7am–6pm
Wednesday
7am–6pm
Thursday
7am–6pm
Friday
7am–6pm
Saturday
8am–6pm
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Reviews of Ezi Car Rental - Christchurch Airport
l.
I am a first time customer (having used many other rental car companies in NZ and overseas) and I was really impressed. The booking was easy and gave me many choices, I had a near new car (under 4000km) which was very clean, the staff were friendly and best of all, I obtained a very competitive rental price and comprehensive cover for a 2 week trip.
A.
I honestly cannot recommend Ezi Car Rental Enough.
The service right from the moment I book has been seamless and easy. The team at CHC Airport were super efficient, helpful and friendly. My car was perfect! It was in immaculate condition both interior and exterior. I also love that they are located at the terminal which makes pick up and drop off super easy.
J.
Nice experience all together. Booked the vehicle through website which was easy and quick. The vehicle pick up at the Christchurch airport counter was not so lengthy process and the staff were very friendly and helpful. Really enjoyed the service and will recommend for others without any second thoughts.
F.
Highly recommend Ezi Car Rentals in Christchurch. Friendly welcoming staff, super easy collection and return with no hassles and very competitively priced! I will definitely be using them again:). Fiona
A.
Was so easy to book. We rang twice to extend and it was no problem. Fabulous GPS system and nice comfortable car. Will definitely use Ezi cars again when away.
C.
The whole experience renting a car with his company was, as the name suggests, very easy. The staff were courteous and efficient, the vehicle was top-notch and everything went smoothly from beginning to end. Will certainly use them again
S.
Fantastic rental experience. Charged what they said they would, Fast and Friendly pick up with the ability to do most of it online before you arrive. Vehicle was lovely. Will be using Ezi Car again.
P.
Everything was super easy online. When I arrived in Christchurch, it took me about a minute to walk to the kiosk and in only about 5mins there, I was off to my rental and on my way out within 10mins of arrival. Super awesome service and I would highly recommend. Thank you so much for all your help and making my trip so much easier😁
c.
Easy pickup & dropoff ay airport. Friendly, helpful staff & car was perfect & good value. No hesitation in hiring again from Ezi Car in future
M.
Ezi Car Rental is fantastic and I highly recommend them! I rented an SUV for a week while on the South Island, and I didn't want to give the keys back at the end of my trip! The car was practically brand new (a 2019 Toyota RAV4) and drove like a sports car. Inside and outside was spotless - it even had that "new car" smell. Can't say the same for most of the other NZ rental companies I've used, whose fleet is a bunch of old beaters with 90K+ km's on them. Ezi Car Rental offered competitive prices and had great customer service from start to finish. Thanks guys!!
P.
I booked a car with Ezi Car Rental. Got a white Toyota RAV4. It was in an extremely great condition. The cost was very reasonable & so were the insurance options. The rental process was very simple & I got the car in 20 minutes. There was no problem during 5 days of rental. Highly recommended.
D.
Excellent service, quick and efficient. Competitive rates. And great to have the office in the terminal at Christchurch Airport.
I.
It was our first time to NZ; this is from someone who has travelled extensively throughout the world and driven in cities such as London, NY, SF, LA, Singapore, Jakarta and Perth. We were skeptical at first as we thought good cars, competitive rates and reliable services come from internationally known big car rental companies (I think you know who they are without mentioning names here). Boy, were we wrong! Service at EZI was excellent, professional but friendly, rates very competitive and we got a great car; a Toyota RAV 4 with all the bells and whistles! We were even more pleasantly surprised when we found out the car came with a built-in GPS system which helped us a great deal as 3G connections were expensive and mobile coverage was not available in all areas, especially in remote locations! When we tried another car rental company (yup, one of those famous, big name car rentals), I was asked to accept another car (not the car of my choice which was supposed to be a Toyota RAV4 as I preferred the same car throughout our trips as we would have become familiar with all the controls/switches, which side the fuel inlet is located, how much luggage it fits and how it handles); apparently, my son (who is 22 years old) was not eligible to become my second driver at the big car rental company unless I paid an extra NZ$ 69 a day! (No problems with EZI though, my son became my 2nd driver at no extra cost and that helped us share the driving responsibilities/duties!). Overall, very impressed with EZI; will stick with them for all future rentals! Every time we saw another EZI Toyota RAV4 on the road, we were jealous!
T.
Great car rental experience … very seamless pick up and drop off. Highly recommend.
R.
I don’t see how the ‘big’ car rentals companies can compete with Ezi - they cannot be beaten for price, quality of cars, and customer service. On multiple occassions i have used they are 50% cheaper than the others, yet they are amazing! I will only ever use Ezi car when in new zealand..!
M.
I really appreciated my modern Toyota Hybrid from Ezi, it made my trip to the Top of The South (Island) just so easy and comfortable. While there I viewed some rather ancient modes of road transport, made me appreciate our modern cars.. The service from Ezi at Chch Airport was excellent and made hiring my rental so simple and straightforward. Thank you.
R.
Easy to find the reception and finish the simple procedure. Really passionate girl at the reception! The whole trip is very amazing and perfect. Nice highlander with free gps, clean one , new car with only round 20,000km. It has large space to accommodate 4 large luggages. Also the price is also tempting when comparing to other rental companies! In all, recommend!
R.
Very efficient check in, in 5 minutes you get the key and the car is parked at the car park. From check in to the car it's maybe 3 or 4 minutes walk.
We rented the Toyota highlander.
The car was new, 2018 model 12.000km, everything was working.
Car status regarding cleaningless I've gotta rate 3 out of 5. There was a rotten apple at the door compartment, so it could be better. The tires were overcalibrated to 42psi when the recommended setting was lower than that (I think 36psi) so at the proper calibration place I corrected that, which made the car ride more comfortably.
Regarding to car efficiency for someone who is used to ride in Europe I don't really understand why they have such big engines for NZ, mine had a V6 3.5, which you don't really need it to ride at 50 80 and 100kph, so I did feel like wasting money and polluting the beautiful environment of NZ when having an average of 9 to 10Km/L. But the rest was all cool, just refuel and enjoy. We had a ride of almost 5000km in 25 days and it was very pleasant.
The return of the vehicle: very easy as well, you just park your car at the designated spots for Ezi at the same car park and leave the keys with the kind staff back at the check place again. Although next day they called me, I was already home 8000miles away, to ask when I would return the vehicle. Luckily I kept my NZ sim card and was able to answer the call... I hope they did find the vehicle after all 😂
I would love to rate 5/5 but due to the small inconveniente which could make some people really stressed out, plus the cleaning standard, I will have to rate 4/5, but I will be back in CHC and I will happily rent the car with them again.
M.
Really had a wonderful experience with Ezi! I rented a Corolla Hatch Hybrid at Christchurch airport. The car is beautiful, clean, and like brand new. The staff was so kind to help us to amend the return time later. It couldn’t be easier to pick up and return the car like that. Definitely would rent with Ezi when I come to NZ again.
J.
Great service. Great price with no hidden costs. Would definitely recommend and when hiring a vehicle will always be our first point of call!!
H.
The Outlander was a fantastic rental. Super low kms, clean and good size for 4 adults with luggage. Thank you Ezi Rentals.
S.
We were given an upgrade on our car and we could avail our PSA discount making it easier, cheaper, comfortable and luxurious travel during our trip. Thank you!
A.
We have dealt with Ezi Car Christchurch many times. With rental office at the airport, ease of paperwork and car collection, the transaction is always seamless! Convivial staff members, great vehicles and rates, make for a happy experience all round!
C.
It was the first time for us visiting New Zealand and using Ezi. The rental in Christchurch is perfect yet competitively priced as compared to other major rentals located inside the terminal building. I have no complaint. Smooth pick up and drop off process.
S.
We booked a car with EZI, got what we paid for and have absolutely no complaints. The car was a Toyota RAV4 in mint condition, pick-up and return were without any problems. We changed the booking twice through e-mail when our plans changed; answers came within 24 hours. Recommended.
C.
Booked with these guys 6 times in the last year flying down to Christchurch. Cars alway feels like brand new and most importantly they offer $0 excess. Highly recommended
B.
Hired a SUV with Ezi which I picked up from Christchurch Airport. The staff at the airport kiosk were extremely helpful and the pickup process was very quick and smooth. To top it off they offered the most reasonable rates!
The vehicle was in very good condition and was spotless inside and out. I had the car for two weeks and it did not miss a beat!
I would highly recommend Ezi to anyone wishing to hire a vehicle.
A.
First time using Ezi Car Rental in Christchurch and loved no hidden costs or prompts to buy more insurance at pick up. Friendly staff, nice economical car (Corolla) and clean on pick up. Would definitely use your company again. Thank you.
S.
We hired a Toyota Corolla from this company. An excellent little car and pickup service was great.
K.
So "easy" to deal with. Super efficient great car. Thanks Ezi Car rentals
M.
The executive stayed a little longer to meet us and handover the keys and returns was also hassle free. Car was in superb condition and highly recommended.
L.
Great service all round, very friendly staff. Car was just what we needed. Thanks again.
E.
Rented from several car rental providers, but with EZI RENTAL it's totally easy. Great, Brand New Car -Wonderful! Will definitely recommend to all!!!
D.
It was our 1st time to rent a vehicle from Ezi and I am blown away by the service. Special mention to Veronica, who stayed at the Christchurch airport kiosk late on April07 (our flight arrived at 10pm) so she can give me the car keys, etc. She was so knowledgeable with the rental process and very helpful with all my inquiries. Will definitely recommend to our friends and we may come back to South Island again and rent from you guys. Keep up the good work.
B.
We rented a car from Christchurch Airport they are totally amazing team . Drop off was so easy couldn't be better. If you ever need a rental car try EZI Car Rentals first . They have great cars at great prices
Thank You Team EZI Car Rentals.
K.
Hiring from Ezi Hire at christchurch airport was great for us.The office was in the terminal so very good for us as hubby in wheelchair. Experience was excellent. The car was very comfortable and great to drive. Included GPS and radio stations easily found. All over excellent. Thanks
J.
New car - received a current generation RAV4 with 15000km on the clock, quick and easy collection. Good rates as well!
M.
2nd Time renting from Ezi Car Rental
Car was in great condition (Toyota Camry Hybrid)
Staff were efficient and was no troubles with returning either.
Looking forward to rental next month in Queenstown
Just booked in for July and the prices have skyrocketed for no reason and the Hybrid Camry's are no longer available
M.
After a few hickups not caused by Ezi we got our rental and hit the road.Very helpful young ladyon the desk
K.
Firstly i want to acknowledge the outstanding service i received from a young lady named Jessica. She answered the phone when i called Auckland Airport. She was so helpful and went above and beyond to make sure i got what i needed. Jess, you are awesome and deserve a raise. When we got to Christchurch and even when we left the staff were lovely and very helpful. The vehicle was awesome and really spacious, but will get a smaller car next time, a big car was too much for me. Anyway, thoroughly enjoyed my experience and the week i had driving the vehicle. Thanks a lot Ezi Car Rentals, muchly appreciate you guys. Will hire from you again for sure😁
E.
This is the second time we rented from here. The service is perfect. Super easy to pick up and drop off. The Rav4 we hired is also a nice little Toyota, very comfy and reliable. Only one thing I have to mention, I wish the interior of the car could be as clean as I anticipated.
C.
We rented an Ezi vehicle for the last 10 days. It was an absolutely wonderful experience. The check-in operator was extremely knowledgeable and helpful. The vehicle was spotless and performed perfectly for the entire trip. The drop off was very easy and quick. I can really really recommend this company. Charles Auckland
M.
Very easy and stress-free experience, very clean vehicle and brand new model.
Will definitely use again and highly recommend.
s.
Fantastic service the whole way through, emailed to changed pick up and drop off times and so easy to do. Picking the car up and dropping off was stress free and the car was great. Will definitely be using them again for any more experiences
H.
Booked a car the day before my flight. Arrived at the airport where I met a shuttle van that took me back to the rental office. Very quick process as I had prepayed. Very easy car return and a shuttle van back to the airport. Reasonably priced.
A.
The Service was great, the car was in good condition. The staff were polite and helpful. The only reason why I gave a 4 star was because the child seat they provide are horrible. There is a lump on the back portion of the seat which will hit the kid's spine. My 5 year old complained the moment the she sat on it and then I replaced with a booster seat which was good, staff was really helpful with this. The staff said all the child seat were the same hence I got the booster one which was the right size for my daughter. If all those child seats are the same then you guys need to throw them away and buy good quality ones.
P.
I booked a car to visit a dying friend in Christchurch and the process was one of the easiest. unfortunately I had to cancel because my friend passed away because i could go and the cancellation process was extremely easy as well. No hassle and very friendly staff at the phone (who was answered immediately) 10/10. I highly recommend these people.
R.
First time using Ezi Car Rental. Good selection of vehicles at VERY good prices.
We ended up with a near new Rav4. Love this vehicle.
Was super clean when we picked it up and was very fuel economical.
The return process at the airport was quick and easy.
B.
Excellent service and a very economical little car. Will certainly return to them.
A.
Would recommend this car rental - good rates, great and quick service. The car is right at the airport parking and they have a service counter at the airport too, very convenient. They replied promptly to my emails when Air NZ changed my flight itinerary (so car pick up needed changing too). A solid FIVE STAR RATING for value and service. Thanks team.
S.
The staff is very friendly and helpful and we received the exact car we had booked even though it said it may be a similar car. There was a large scratch on the car that had not been noted, but as we had already been told at the counter to make note of and take pictures of any damage not recorded it was okay. On return we showed them the dated picture and video I had taken and we were quickly assured there would be no charge on our account. I will choose Ezi car rental in the future.
A.
Friendly staff very pleasant to deal with unlike Avis who wanted a further 700 dollars due to unforseen circumstances where my pickup was changed due to the weather conditions and I was unable to go to Greymouth as Trans Alpine train trip cancelled last week and no bus available to get to Greymouth.
Just asked if I could pick up the vehicle in Christchurch.
Thanks Ezi Car Rental
L.
Just like the name says, Ezi. This was a great experience. The car was super clean and the staff where amazing! Good work!
K.
Staff were very good and the car was exactly as expected and easy to find in the airport carpark.
L.
Easy pick up - exceptionally clean, modern vehicle. Would highly recommend 👍🏼
G.
Great service, the staff were friendly and the car was brand new. Thanks Ezi.
P.
We hired a Toyota Yaris car for a week. The service was good, pickup and return easy and the car just what we needed. No problems and will rent a car from Ezi Car Rental again. In fact we have previously and always find them good.
R.
Will definitely be using your services again on future trips. Rental cars were amazing and well maintained. Love the new range and customer service. Online booking was easy to maneuver through as well. Thanks ezi rental. 👍
A.
Great to deal with when calling to make a change to booking. Staff very nice at Christchurch Airport. Car was 4 months old and was clean and ready to go. Ezi had the best price on the vehicle I wanted. Very easy to deal with and no surprises through the whole process. Will definitely use EZI Car again when in Christchurch.
J.
Great service and great vehicle. Very happy I chose Ezi rental on our trip . I would highly recommend.
D.
Great Service at Airport counter. I was pleased to receive my car brand new (<1 year old). It was in tip top condition where I drove around south NZ during 18 days for 3600km. Safe and sound for me and family. Will engage them again for my next travel plan.
M.
Very happy with the service. It was a very pleasurable experience. Staff were so very helpful. So easy when we returned the car. The car was in great condition and very comfortable. Will highly recommend this company. I would definitely use Ezi again and will recommend to friends and family ill use them again. Thank you
Z.
My first time using Ezi Car Rental and it was such a great experience. The car we had was a 2019 rav4 which was really comfortable, easy to drive and incredibly economical for it's size.
We only paid an extra $69 to have full cover insurance for the three days of hire and an extra $15 to cover roadside assistance. Nice and cheap and provided peace of mind throughout the entire trip.
The woman at the service desk was really helpful, and having the option of returning the key to an after hours kiosk was great too.
A.
The whole experience was a pleasure. The staff were great, the car was great and the price was great !! Well done Ezi Car Rental !!! I will definitely recommend and i will use Ezi Car Rentals for all my rentals in the future.
D.
Ezi Car Rental are faultless to deal with. Great service from all staff. Nice cars thanks again to the team at Ezi Car Rentals Christchurch Airport.
J.
Had their car for about 2 weeks. It was very new, clean and was perfect, didn't give us a single problem. Even though there were hiccups with the GPS, their service and responsiveness more than made up for it. They gave a refund promptly, no questions asked. I will not hesitate to rent from them again if there's a chance. Highly recommended to anyone who's visiting NZ.
L.
Had a very enjoyable experience with Ezi. The staff were very friendly, helpful and professional. The Corolla we had was near new & didn’t let us down. Someone opened their car door on us in a carpark causing minor damage. We were impressed with how this issue was handled fairly & quickly by staff at Christchurch, so as not to spoil our trip. Thanks and we will definitely deal with this company again .
P.
Great service and minimal fuss as always. Plus your friendly agents also helped out our son and his family when another company stuffed them around trying to collect their rental car at the airport. Thanks!
H.
Excellent service when picking up the car here. We got exactly the car I had requested (a RAV4 with just 4,000km on the clock) with GPS which I had booked. The car was clean and drove beautifully. We doubled the mileage over the 30 days we had it and dropped off in Auckland without any one-way fee. I would use Ezi again when visiting New Zealand
C.
I know why you’re called EZI Rental - it’s because the whole process from booking to pick up was just that .... very EZI!! Friendly, helpful staff at the desk, car was amazing - free upgrade due to the one I originally ordered not being available, awesome! What I got was exceptional, pretty much brand new. Very happy customer, I will happily recommend to all my friends and family. Thank you EZI Car Rental 😊
C Young - Auckland, NZ
M.
From minute one when my wife and I enquired about hiring a vehicle the service was excellent. The information that was given to us ( both verbally and by email) was second to none. The front counter staff at Christchurch Airport were welcoming and informative. The car was well presented but I would suggest that the in dash navigation system (maps etc) be updated more often following the expansions of New Zealand cities.
Would I hire a car from Ezi Car Rental again?....In a heart beat.
For me it was the BEST rental car experience I've had both here in Australia and New Zealand.
S.
On our annual trips back to NZ we always rent cars through Holiday Autos, which we book in the UK, usually going for the cheapest deal. This year it was Ezi Car. They were excellent from the price to the service on pick up & return to Christchurch airport. The car was the newest we have ever had & it was in good condition. Not having to go off the airport was a definite bonus. So much more efficient & easy. We will rent from you again next year as long as you keep your prices competitive. Thank you .
L.
Great experience with EZI in Christchurch. It was a long wait for the car pick-up but we already expected that. Very easy returning the car too. Our left wing mirror was broken and we told them that and it was no problem because we bought a "zero" problem insurance. One should always be insured so we highly recommend that to every one. You never know what could happen on the road even if you are a careful driver. Would definitely highly recommend them! Friendly Staffs!
J.
It was a great experience with Ezi Car Rental. I booked the car rental via Flight Center. After landing in Christchurch, it's very easy to find the service desk inside the airport. To collect the car was so simple and smooth, only to provide booking number and driving license. The staff there were very helpful and friendly. The car is very new and clean and at a reasonable price. Returning the car couldn't be easier, just gave them the key and I am done.
J.
Helpful staff and great little car. I couldn't have escaped Queenstown without you =)
C.
the best service and price .i was very stress due to family emergency im elderly and not up with tec stuff .so the help from staff was so helpful.treated me with respect and patience.when i returned car the same helpfullness again .wonderfull team thankyou
S.
Great car, got a free upgrade even - much better value than the other car hire companies we looked at over the summer period. Service from Ezi was friendly and helpful. Only thing I’d say is that the check in process was a bit slow (about 15-20 min... and pretty painful being asked to watch a 6 min video on driving in NZ when you’ve had a UK drivers licence for 10+ years - I know the roads are a bit “different” but the stuff in that video is the absolute basics and hardly useful!).
G.
Had a very pleasant experience with Ezi. Everything was very quick, the car was nice and clean and staff was very helpful and this all at a very great rates! Appreciated stickers all over the car reminding me to look right instead of left (I'm Canadian) and keeping in the correct lane. Would definitely rent with them again when I come down to NZ.
N.
We had a very good experience with Ezi Car Rental in Christchurch. We booked a Nissan sedan for 15 days in advance. On arrival to pick up the car we were offered an upgrade to a Toyota RAV4 at no extra cost. Perfectly new model which was a pleasure to drive. Drive out , Drive in, handing was a pleasure- smooth and Ezi no fuss, quick and short. The staff literally did a quick walk around the car and gave us our own time to pick up our stuff Must say we looked after the car as well. Big thank you to Ezi good experience. Thanks.
C.
Great vehicle and service. Girl on front desk very helpful. We hadn't pre-booked but it was no problem. Easy pick up and drop off.
Would definitely recommend.
M.
You can get pretty much the same car for the 1/2 price. Get to pick up and drop the car off at the airport carpark just like other major rental company. You don’t have to take a shuttle and waste extra 10 min each way. Just take the key at the terminal counter, walk over to the carpark, then drive away. Cars are also fine, clean and nothing wrong with it. Don’t know how they manage to be significantly cheaper.
G.
We hired a car through Ezi Car for 15 days. On arrival at Christchurch airport we were greeted by a lovely lady at the desk. The process was quick and easy and she ensured we had a car with GPS as this was our first time in New Zealand. We received a Toyota Corolla that was nearly brand new. The car travelled well and was great on fuel which was a bonus considering the cost of petrol in NZ. Return of the vehicle was easy and no problems occurred at any stage. We were very happy with hire charge as well. We would definitely use Ezi Car again.
S.
Fast and easy with very pleasant kind staff
Great price The car was clean and exactly as described. Well done Ezicar rentals. We will be back. I would highly recommend you.
O.
Great car, but extremly slow service at front desk. Should not be necessary to use 20 minutes for each customer when all is booked and paid for in advance. They demand international drivers license, or they will charge you big time to translate yours.
Stay away from the prepaid fuel option, unless you manage to empty the tank completely.
The company is serious, if they work out how to give customers a better experience I would use them again.
S.
I recently used a 2019 Toyota Corolla Hatch for 9days From Christchurch based Ezi Car Rentals ..The car was great to drive,very clean and economical.Great rental price and absolutely hassle free experience from booking online ,collection ,use and return.
D.
Staff were a delight. Very clear, friendly and proactive in offering a Gold Card discount. The charge for our package was very reasonable and the vehicle (RAV4) was perfectly suited to our needs. We’ll be back! 😊
K.
Recently hired a Toyota Prado. 5 people with suitcases and 2 ski bags. Car was incredibly roomy and had racks to accommodate our ski gear.
Was worried it would cost a fortune in gas but was pleasantly surprised to find after a week of driving around Chch and through to My Hutt and back it only cost us $50 worth of diesel to refill!! So economical!!
Would definitely hire again thanks!!
B.
We were very pleased with our rental experience with this company. The booking process was straight forward and their confirmation emails to us were appreciated. We collected the car at Christchurch airport and this was handled very well and we were on our way in no time. The car itself was excellent and exceeded our expectations. The rental fee was was good value.
O.
Christchurch airport staff were great and so friendly.
The damage record they gave me was accurate.
They gave us a free upgrade and the car we had was terrific in every way.
The process at the airport was fast both departing and returning.
I would definitely recommend Ezi rentals and would use them again if they could supply what I need.
A.
Wonderful company. The car we hired was in great condition, easy pick up and friendly staff.Thanks! We would definitely book again.
M.
Staff was very friendly, helpful and kind. Her name was (Magdeline) from Christchurch airport if I am not mistaken. She assisted me very well! Kudos for having a very kind & professional staff! The car we got was very clean and returning the car during after hours was very easy with the key drop off machine. Made my trip to South island a peaceful one. Thank you Ezi Car Rental Christchurch airport! Will definitely recommend you guys to all of my family and friends if they are visiting New Zealand!
H.
First time renting a vehicle and it couldn't have been easier with Ezi Car Rental. Great prices, great staff, very easy pick up and drop off. Car was clean and exactly what we needed. Will definitely be using you guys again!
W.
Hiring from Ezi Car was an exceptionally good experience! Komal, who did the handover of the car, was very friendly, explained everything fully, and within a very short time we were driving away. The car was almost new and of a good spec. including a satnav which I was not expecting. The drop off at the end of the trip was equally simple and took even less time. I would definitely use this company again and recommend them.
R.
Fast and efficient, which is helpful when you have young kids with you at the airport. They e-mail before hand to get all the details in order and make the pickup as painless as possible. Car was modern and in good condition, though not perfect - some scratches and had obviously been driven down dusty roads - but this was noted on the condition report.
I needed to change the dropoff time and this was done very simply with a phonecall, and confirmation e-mail that the change had been made.
Overall a great experience and a very reasonable price.
Z.
Excellent service! They upgraded me from a hatch back to a new sedan! This was a surprise. Good friendly staff at the Airport. They have a very good car fleet. I will use them again.
J.
From pick up to return process was a breeze. Staff extremely personable and professional. Great vehicles and very competitive rate. Ezi is now my go to car rental company.
N.
We had an excellent experience with Ezi Car Rental. Everything was incredibly smooth from when we arrived to collect our car (which was brand new) to our return which was super quick and easy. We would definitely use them again, we saved over $500 on the same car with other companies.
B.
All very easy. Rates were very good, we got a very good deal on the model we chose. Car was in excellent condition, easy to find in the carpark and to return. Only comment, the deals can disappear and the prices change between visits to their website (even in half an hour) which is annoying so if a deal comes up take it or it might disappear. Would happily rent from them again.
h.
The car I got is 2017 Toyota highland, it was almost brand new one. The receptionist was a nice girl who can speaks fluent Chinese, which made us feel a lot comfortable. Pick-up is easy and fast, they sort every thing out in 10 minutes. Drop-off is easy too, just parked car and left the key at reception. I am sure I make a good choice out of so many car rental here.
S.
I had read a lot of mixed reviews before deciding to rent with Ezi, but I have to say that this was one of the easier car rental experiences I have ever had. From the minute I booked, I felt like I was taken care of. Picking up the car was a breeze -- they actually had the car I reserved online (which never happens) and the price I paid was exactly what I was quoted. After we figured out where at the airport to go, drop off was super easy (this was a different location than our pick-up). I'd definitely recommend Ezi.
S.
Ezi Rentals were my first hire car experience. I’ve waited around for lengthy, confusing experiences with other rental companies when with family and friends. I was prepared for the worst but Ezi Rentals Christchurch Airport we’re amazing. I was blown away by the service, speed, and cleanliness of the vehicle. Really impressed. They’ve got a faithful customer for life.
M.
We had a great experience with Ezi for our NZ trip. We hired the car right from airport through a very easy process!
The car was is a great condition!
We hired the car at a affordable price after comparing with other competitors! Ezi offered the maximum benefit in minimum price!
Benefits such as navigation and second driver came at free with Ezi!
Highly recommended!
Thanks!!
E.
Rented a Toyota Rav 4 for 8 days at Christchurch airport. Pick up was easy with no hassle. Pleasantly surprised to see a built-in GPS was included. Car was good and we encountered no issues. Again drop off was very easy and quick. Would recommend Ezi Car Rental and would certainly use them again.
G.
We had a good experience with Ezi Car Rental. The car was ready to go, paperwork was in order and showed known marks on the car, just a few scratches, but car was in great shape, and fairly economical, comfortable to drive and reliable for our whole use. Return was easy and efficient.
T.
Good value for money.Very competitive price. Brand new car provided. No problem at all with the car. Very easy pick up and return at Christchurch Airport - very quick paperwork check on pickup and a two minute return at the desk. Counter staff very professional but very friendly. Easy parking right outside the terminal. No hassle at all!
K.
Very impressed with the car and ease of internet booking and pickup at the airport. The cars are located very close to the terminal. The car was an almost new Corolla hatch, which was very economical and a great drive. The boot is a bit small. The staff were very friendly and helpful. Price was competitive. The only slight issue I had was finding the car park to return the vehicle to the Christchurch airport. Perhaps a help sheet could be provided about the car park compared to the roundabout on Durey Road.
B.
Absolutely hassle free pick up and drop experience. We hired a 4WD SUV from Christchurch airport for about 8 days. The car was is fantastic condition and we had no problems with the service. It's great value for money.
E.
I've just had another 5-star plus experience renting from Ezi Car Rental. The staff member I dealt with in Christchurch was a thoroughly lovely and very professional person. He was friendly (but not OTT), genuinely interested in my trip and made everything happen very quickly. He made sure that if anything went wrong during the rental period that I knew what the phone number was to ring. I highly recommend Ezi Car Rental. I never use any other company now (and this is after years of using a couple of competitor companies). The service at Ezi Car Rental is highly professional and very customer-centred.
T.
Couldn’t of been easier!
Fantastic car, beautifully clean & almost brand new. The cost was very reasonable and being able to pick up and drop off at the airport with excellent, very well organized service staff ensuring we were well looked after we’ll be recommending & hiring through Ezi Car Rentals again for certain.
Thank you 10/10
j.
I drove a relocation vehicle from Wellington to Christchurch and it was a really straightforward, stress free trip with friendly, prompt service. The car was in excellent condition and I found the whole experience was a pleasure. They booked the ferry and my ticket and all arrangements were clear and easy.
I think Ezi may be the new go-to rental for me!
C.
Nice car to drive (automatic Toyota Rav4 2WD) - excellent condition and cleanliness inside and out. Easy check-in. I returned the car in the same excellent condition and would have liked to have had confirmation from someone from Ezi that they were satisfied that I had returned the car excellent condition and so there would be no extra to pay for any damage. I mentioned slight play in the steering at speed. Overall would definitely hire from Ezi again.
E.
Very efficient processing when we arrived at Christchurch Airport. Friendly counter staff.
Lovely near new SUV - a real pleasure vehicle to drive.
Key drop off very simple.
Excellent communication from Ezi Rentals. I will use them again, and highly recommend to others.
M.
Really great experience. Friendly staff, our corolla was clean, new and fuel efficient. The pickup within the airport terminal was really convenient, and it was at least $200 cheaper than competitors. No hidden nonsense costs either. Highly recommended.
S.
Happy staff that great you with a smile, quickly sort the paper work and have you on your way. Clean late model vehicles at a reasonable price. Returning the car couldn't be easier, if there is no damage to it just give them the keys and you are done.
J.
Great price
Cheap insurance, purchased at the counter on pick up.
Friendly staff.
Great car, comfortable and clean
Will definitely use ezi again.
D.
Booked our car to be ready for our arrival from the UK, which it was, pretty quick and smooth process from start to finish. Car was great had a Rav4 as we had a lot of luggage. Taking it back was also very easy.
Staff were great, answered any queries we had before we travelled. Would definitely use again. Thanks.
A.
When they say that it is Ezi it really is ! Literally booked prior to landing at Christchurch airport 29/11/2018 it was a matter of simply supplying reference number and I.d and the car was available for pick up within 15 minutes. No hidden costs and outstanding customer service. The vehicle was immaculate and we even received a free upgrade! Couldn’t recommend Ezi Car Rental more !
P.
We haven’t needed to hired a car before in Christchurch but as I was returning my 93 year old father home after taking him on holiday to our place on the Gold Coast. I was wanting to make the experience as smooth as possible and it was the staff were really helpful and it was easy no real paperwork to fill in also easy to return. Would rent a car from the airport again. Thankyou for great service Kim
S.
Excellent. So glad we went with them. I looked into several different operators for cheaper options (which can be found) but they all involved getting in a shuttle to transfer to pick up the car and mucking around. I would happily hire through Ezi again - straight off the plane, easy to find just as you walk through the arrivals hall - I had the car keys before my husband had our luggage. Walked through to the parking lots and we were off. Toytoa Corolla - new, clean - excellent over the windy roads to Akaroa. Easy drop off. Note: to those considering staying at Commodore Airport Hotel - plenty of parking there - enjoyed our stay but best find a service station the night before if you can, as did not see one between the very short distance of the hotel and the airport to refuel before drop off so needed to pay this through Ezi. Have to say though - expected worse, NZ fuel runs at around $2.35 per litre - Ezi will charge you $3.50 which is normal and fair enough I thought. Thanks Ezi - happy to recommend.
A.
Just the most wonderful rental car experience - and we've rented cars all around the world. The staff are incredibly nice and helpful, we changed our booking twice and they were very accommodating both times, well beyond what could be expected. The car (Toyota Highlander) was brand new and worked a dream.
L.
Great company to hire rental car through. Went to Christchurch and the rental process through the Ezi crew exceeded my expectations, and the Hybrid I had was fantastic! Despite a few miscommunication issues earlier, Kyran was great, and the Chch manager who dealt with the issue was great too. Will definitely be recommending Ezi to family and friends that visit. Ezi does it. :)
P.
Have hired from Ezi a number of times now - very good value and always have had a good car - and no hassle service.
D.
We would definitely use Ezi Car rental again. I booked on the internet and it was very easy. When arriving in Christchurch the counter was in the airport, easy to find, and the young lady that we dealt with was very helpful. Our car was near new and in great condition. Thank you.
B.
I am from India and rented a car for the first time in my life. But to my astonishment it was so easy and so quick that I couldn't believe that I got the car within minutes as I had not booked the car. I rebtreit from Christchurch airport counter and I am very much satisfied with the prompt response and also the car was very good as well as cost effective. So I will recommend Ezi Car to everyone. Thanks.
C.
Great rental car service with great prices. Friendly staff. The car was great and worked well throughout our drive in the south island. Would definitely recommend Ezi Car Rental and would also use them again when travelling in New Zealand.
J.
location is very good for pick up and drop. The car pop up "need service" on our 2nd day of driving. The alignment may have a little bit issue that we have to hold the steering wheel or it goes to the left side. Apart from this, everything is good.
S.
We rented a car from Ezi car rentals for our 17 day South island trip. Everything went fine until the country went into lockdown. Only six days into our trip we had to suddenly change all our plans and go back home to Auckland. What was amazing that all accommodation providers, airlines and tourism companies all offered either a refund or credit in this incredibly difficult time, including bookings that were stated as non-refundable. All except this one heartless company. We pleaded with Ezi multiple times to at least give us credit on some of the 11 unused days, but all we got were two emails saying the decision had come from management that no refunds or credit would be given on any rental bookings. We're now over $500 out of pocket. This serves as a warning to all.
Edit: star rating changed as per below.
A.
Hired a car from Ezi car rentals, the service at check in was good, nice and polite staff. However the car was old and in a scratch up condition, kms on it. The car struggled on hills even tho my foot was fully down on the pedal and it was an automatic. During the trip we could only open the car with key in the door the manual way as the battery in the key ran out. We also tried to call them to extend the car for 1 day but took 4 times to get through. After dropping the car off I received an invoice 4 hours later stating full inspection surly this should have been done before sending the invoice?
I would not use them again due to the aging cars they use.
J.
We were very impressed with the way Ezi Car Rental Christchurch handled our business right from the first internet contact through to collecting a well presented car to our return in Christchurch. The staff were helpful and pleasant and made the whole process run smoothly. We would certainly use Ezi car rentals again much better to deal with than some of the other more well known bigger car rental companies. Thankyou again for helping to make our trip to South Island NZ most enjoyable.
T.
We arrived just before 1am to find a lovely young lady with a friendly smile who provided us with that true kiwi-ana service.
We found the car with ease which was in pristine condition. Loved the car & the whole experience!
Thank you for the lovely service. We will be back soon!
J.
You're so dumb if you don't book your car here. I have never seen or experienced this much of freedom as a customer for booking through Chile, Iceland and Finland. It's super easy to book, or change / cancel the booking without any fee.
Furthermore, check-in/out time was very flexible, like I could literally go at 5am to get/return the car(my original schedule was that but unfortunately my wife's flight had a problem, I explained them and they changed my rental period "ezily" to 5pm)
The price, you will never find this cheapest hybrid car in New Zealand because I tried for a few days lol. You guys made our delayed travel in South Island better and nicer. I hope to see you guys again!
S.
Ezi was easy indeed. We literally had our car from Ezi before even getting our luggage off the conveyer belt at Ch. Ch. airport, the Ezi counter being right there,. And then he car itself was in the first bay in the parking lot, clean and practically new. Off we went. Return was just as easy. Staff as efficient and friendly at pick up as at drop off. It was our first Ezi experience, and we'll do it again. Highly recommended.
G.
Nice new car and the rental rate was great.
Only negative comments are that the agent at the counter wanted me to sign the car inspection form before I'd seen the car (who would do that?). She told me they were "short on staff" out in the rental pick up area, so I had to go out and find "my car" and walk around it and inspect it to find there were 2 big scratches on the hood that weren't marked on the form I was given. Then I had to go back into the terminal to hand the inspection form in. Too much back and forth after 15 hour flight!!
G.
Mostly as expected with friendly staff and clean vehicle with low kilometers. I was told the car had no dents or scratches, but on inspection it did have a pre -existing dent on the passenger door,. This meant i had to return to the Ezi car desk in the airport to have it documented (or I suspect I would have likely been held responsible and asked to pay the repair costs). Very quick and easy process returning the car where we just handed over the keys, but the process getting the car just takes too long, even when the vehicle is pre-booked online. Time to upgrade IT systems to allow for all the paperwork to be done online, then when customers arrive to pick up the car it should just be a matter of providing a reference number and some identification.
G.
Amazing customer service at Christchurch Airport as always!!
- Love the daily full insurance cover option....never rent a car without it.
- So convenient to use the buy full tank at hire option also and bring back empty as possible.
- Can't complain all cars are less than a year old that I have rented and economical with a great experience.
Feedback - Toyota 2017 Rav4
1) Negative - This vehicle was terrible on fuel not economical on a long trip
2) The vehicle had top heavy roll making this potentially dangerous for inexperienced drivers. Although what I noticed was once sway assist was turned off it became a much better drive on the long trip. Short trips around town were perfectly fine.
3) However it did have some very cool safety sensors like lane assist, cruise control auto distance braking, parking assist and stationery surround vehicle safety sensors great for ensuring vehicle is clear of anybody or anything before moving
G.
Great car service, very fair prices, the collection was incredibly easy with both the booth and cars located at the airport right outside. The service was friendly with no extra sales tactics - would recommend
p.
Easily the best rental car we've ever had, backed up by great customer service. The ladies at the counter at ChCh airport were extremely friendly and helpful, and dropping back at the airport was a breeze. We will definitely be using Ezi again.
C.
It was a great experience with your company. The rental price was competitive after compared with other car rental companies that be able to pick up directly from airport. The car that I rent was 2017 RAV 4. From online booking was said 2016 car. I didn't expect can have that new model with GPS and safety functions, eg blind spot indication system, cross traffic alert, camera, cruise control with automatic speed adjustment system for keeping safety distance with front car. It was so convenience and comfortable during the time driving around South island. Car condition was assume. Staff at Christchurch airport counter was excellent. Highly recommend. Will definitely rent your car again when next time travel.
G.
A really easy and quick pick up from a friendly staff member. Vehicle was in excellent condition. Desk and car were easy to find in Christchurch Airport. We've booked again.
L.
Your Rav 4 performed for us very well, but there are some things you probably should look at:
1. The car, when we got it, had had more hit than Elvis. Every panel is scratched our damaged in some way. I photographed them all before leaving the parking lot. You really ought to get a professional car finisher to polish some of the marks out. The vehicle will present much better that way.
2. The vehicle was filthy we we got it! While the outer panels were slightly clean, every shut line and door inner was absolutely putrid, and whomever cleans your cars should do it without the blind fold. For the 1st 3 days that we got out of the thing our clothes got filthy from rubbing up against the dirt inside the door shut lines, and especially under the boot hatch. You really need to get a better cleaning crew, or teach them better.
They won't rent cars here that are that badly presented.....
Lyndon
Sydney, Australia.
i.
Great car rental company it was so quick to pick up my vehicle at the airport and sent me a reminder email a couple of days out from my return to offer to extend the rental period or where to return the vehicle .
Great service and prices
W.
Extremely happy with the service! Picked the keys up and did all the paper work right inside Christchurch airport. Booked the Toyota RAV4 and it was a good drive, the car comes with GPS, so it's fine not to get an external one. However, do check with the team as I did not know the car has a GPS. Returning the car to Queenstown Airport was also a breeze. Highly recommended!
H.
Love it! Easy pickup & dropoff. Car was good and no issues at all. I'm glad that I switched my bookings from that lousy Omega rental cars to Ezi car rental. Booked with Ezi for both north & south islands. Ezi is the best! Made my experience a lot better in nz. Recommended!
R.
Excellent company to deal with. Good quality vehicle and very clean. Smooth hand over at airport ..everything was done very efficiently. I had to contact the company prior to our visit and they were extremely helpful and the service was really quick and friendly . We made this booking via a travel company and they made a lot of mistakes so would deal direct with the company next time.
T.
Found out about Ezi car rental and the rates were much better. Rented a Rav4. Was apprehensive about the confirmation as payment was only upon pick up. But no issues. Pickup was easily done over the Christchurch Airport counter. Car was new and clean. Return was similarly over the same counter. Will consider renting from them again!
G.
Great car, friendly staff, I needed to extend for extra day and they accommodated with reasonably short notice, really good experience overall. They made everything easy! Can highly recommend.
D.
Conveniently located in the Airport terminal (yay, no shuttle bus!), with the cars just outside. Pick up was fairly simple (we had pre-booked) and quick and the drop off was just a key drop, as we were leaving early in the morning.
The car (RAV4) was in great condition and clean. I was expecting that the car would be a couple of years old (based on the website photo and the price) but it was the current model with built-in satnav and lots of safety features. The car ran smoothly and economically for the 16 days we had it.
Only issue was that we couldn't get the auto-lock feature to work but that was possibly due to poor instructions in the Toyota handbook or operator error.
We picked Ezi Car for their in-terminal location and their excellent prices and we weren't disappointed.
L.
We had an ezi car rental for 3 weeks and drove both the north and south islands. The little Yaris was a great little car for the whole trip and very economical on fuel. Ezi was very reasonable, immaculate car, and great service. We would highly recommend this company.
K.
I had to hire a vehicle at the last minute...Ezi Car rentals were the cheapest by far but more importantly the hire was so easy to do online, including up loading licence etc for fast pick up at the airport. Service was fast, efficient and pleasant....and a great late model car to boot.
C.
I rented a car at Christchurch airport, the paperwork was so quick and easy, and the had been groomed to perfection. When I rang to have the car for an extra day they were so obliging and quick. I definitely will be using Ezi again.
C.
Very happy with Ezi rental. Car they offer is almost brand new I got Toyota rav 4 2017 model, no issue with the car at all. Process was efficient and reception was friendly couldn’t ask for more.
S.
Great people, best priced for airport based rental company! No drama if they will come to pick you up or not like others and a few such Ace rental who never contacts and simply responds from Australia, they are closed!!!!! Ezi has the best deal!
a.
Great customer service, friendly staff and competitive pricing. We had booked for Nissan Qashqai and got a Rav4. The car was in great condition with below 20k kms. Overall super happy with ezi car rentals and would highly recommend them.
I.
Guaranteed New model cars, easy and smooth pick up and drop off. A bit disappointed with their call centre and their service when wanted to cancel a double booked car over phone. It was not done first time so had to call them again few days later.
D.
Would definitely use Ezi car rental again - a really great company to deal with. The car was exactly as expected in terms of model and was clean, modern and properly maintained. Staff at the airport were extremely friendly, helpful and efficient.
p.
Very easy to deal with this people. Very nice and friendly staff. Car is neat and tidy with excellent condition. I did some some changes in pick up and drop off without any cost. Overall my experience is fantastic. I strongly recommend this rental company.
F.
No problems hiring from Ezi from CHC Airport. Got the same car we booked (Rav 4 AWD) with low mileage so clearly a relatively new car. Drove approximately 2500km all over the South Island and had no issues. Returned to Christchurch Airport with no fuss at 6am and received final report via email within a few hours. Only thing I can comment on was that we had to wait approximately 15-20mins for car to be ready upon pick up. Paid a great price for the two weeks we required a rental car. Will have no problem hiring again from this company.
M.
Staff were helpful. Car matched description from time of booking - minimal scuffs as per marked-up plan at pick-up. Easy return.
Only detractor was staff member kept mentioning excess reduction paid on collection for only $X/day despite my saying more than once that I'd already booked some (through a different company as it turned out) at the time of booking online. She said some people pay the extra despite already having other cover in place for peace of mind for no out of pockets in case of a claim. It made me quite nervous about being pinged a hefty fee for some minor damage. I will probably pay for excess reduction at the point of pick-up next-time if going with Ezi Car Rental.
V.
Very nice 3 weeks experience, process was super smooth, car clean and almost new (Toyota RAV 4), only front USB wasn't working but that's all and not a big deal actually as everything else worked perfectly. Price also good, covered all ours needs. Really EZI (easy) ;)
J.
I am most grateful to the professional and very nice EziCar rental staff at Christchurch Airport. I arrived on July 14 and my online booking was spurned by another agency because my credit card name did not match the booking name. I was stranded with a sick mother waiting for me in another town. I walked over to Ezi Car and explained the situation to Monique, at the desk. She reassured me that they would do everything they could do to help. Monique dealt sensibly with the payment issue while office manager Rita whistled up a hybrid Toyota. They sent me off for a coffee and then brought the key to me. When I arrived at the carpark, another very nice staff member gave me full instructions as to how to drive the hybrid, right down to advising me to keep the key in the cupholder so it was never mislaid. The car was fun. I would say, choose Ezi Car, real people, unreal car!
J.
Very easy to find in arrivals hall in Christchurch airport. Very very busy but attendant very professional. Received our keys and short walk to find our very new little white Rav. Hired for 2 weeks and never missed a beat. Returned the car back to Christchurch to similar professional attendant and within hours received confirmation email of our final invoice. Couldn’t believe how inexpensive and thoroughly wonderful ezi car rentals were. Definetly would hire our next car with them if in NZ.
A.
Great customer service. Had a new RAV4 for a long weekend. Great to drive and a very competitive price. It is convenient that Ezi Car is right at the airport as it makes things so easy and quick to get away on our travels.
A.
Just finished my 2 weeks holiday in South Island. Ezi car rental gives one of the best pricing (same pickup and drop venue) for almost brand new cars. The RAV4 i got was run less than 20000 km and was in mint condition. You can get the keys and car right from the airport in Christchurch, so no hassle of travelling to a specific pickup/dropoff point with your luggage. I am definitely considering the same again on my future trips to NZ.
N.
Cheapest car rental I found, the car was spotless and nearly brand new, and drove like a dream. Wasn't the one the that we booked (Nissan Qashqai) but a Toyota RAV4 which was probably better. Easy to collect from Christchurch airport, and even easier to return with an automated key drop kiosk. Their discount petrol offer (you take the car with a full tank and bring it back as empty as possible) was great, and actually heavily discounted (about 50c/L cheaper than the roadside price in NZ). Recommended!
W.
Excellent car hire experience. Desk staff were not pushy at all. Pickup and drop off quick and seamless with no queueing. Car itself was clean, new and worked well. Would recommend to everyone.
T.
Great service, easy (Ezi) pick up collection, vehicle ready to go, all goood.
Completed 2,000+ km covering both north & south islands, vehicle great.
Sat-nav (gps) was good & the Rav 4 had all the tech, plus good miles/km to the gallon.
Had over at Christchurch very easy, pack up in Ezi rent car bay & deliver keys to desk.
Paid to leave vehicle empty, saved on pump prices. Good rental experience made Ezi :)
Regards
Tony & Particia.
March / April 2019.
P.
Great counter staff at pick-up. Owner's car manuals in glove box enabled me to find out what button/switch did what and when. Rental documents highlighting what is regarded as fair wear and tear and what road I could not drive on - very helpful, open and transparent.
U.
Driven 1676Km. Lovely Vehicle. Awesome expensive..
J.
Ezi lost 2 stars as pick up and drop off were not great experiences! But five stars to the staff member at ChCh that changed our car without a fuss. Don't hire a Toyota Corolla if you have more than 1 suitcase as the boot is super small.
S.
Having the pickup and drop off actually in the Christchurch Airport made the trip so much easier. Every staff member I dealt with was excellent., whether online questions I asked or face-to face. The price at the time was the most competitive.
J.
Considering how indecisive we were with our hire vehicle and the amount of extensions we ended up requiring last minute, Ezi Car Rental staff we very easy to deal with and very accommodating for us. Thank you for providing a great service and experience.
N.
The staff served me was polite.
My vehicle was tidy and had excellent performance. It was very new, too. It had only run for <9000km when I took them. I must rent Ezi Car again in my next visit.
s.
First time rental with Ezi Car Rental. Check in staff was friendly and easy return with key drop. Excellent car with all the gadgets and fuel economy. Definitely use them again.
V.
Great communication and great service.
My experience with them was awesome.
Much better than other car rental services as here you get what you are promised while booking.
賴.
The best choice in New Zealand if you need to rent a car. They have a counter in Christchurch airport, so what you need to do is pay insides and take the key. You only need to walk for seconds to pick up your car. I got a brand new car(5xxx km), and its condition cannot be better. Even, they allowed me with rental extension and didn't charge me more.
Y.
Rented Rav4 (2WD) for the both north and south island trip. The car was spacious (comfortable for 3 person), new and in good condition. Pick up and drop off was easy and fast. Will definitely rent from Ezi Car again the next time I go to NZ.
J.
The rental car we had was excellent- very tidy which made for a nice trip the car was easy to find in the car park as it was all very well signposted. The only let down was upon arrival to the ezi car rental desk to pick up he keys to our scheduled rental, the young lady serving us was extremely rude and unfriendly. Usually thsi type of thing I would let slide however when you are paying that amount to rent a car you would expect at least a simple hello from the counter... Otherwise definitely recommend to rent from them, competitive prices and cars in great condition.
v.
I had a great wee car. The staff were very friendly. Be prepared to wait though at Christchurch. The only reason I cant offer a 5 star rating. 2 staff servicing the counter at pick up and drop off with long queues. Even the key drop had a queue and I was trying to catch my flight, even though I was there nearly an hour before my flight left, I was cutting it close
C.
Excellent and reliable service! I got a flat tire accidentally and then it was replaced with a new one very smoothly and quickly in the car center nearby the Christchurch Airport operated by Ezi with NO additional charge.
D.
We arrived very early in the morning, and had a long wait to actually pick up the car.
Everybody prior to us "needed something sorted out" Only one staff member.
The first car offered to us had done 198000kms?? I think this is a strategy to make you feel obliged to upgrade, for peace of mind. Other customers also said this had occurred to them.
When dropping off the keys, when no staff available, it was not clearly marked where to leave them, plus the ?box had been moved. Even security were unable to help
J.
Terrific find. Great staff who work hard to accommodate needs and are upfront with customers. Vehicle was as advertised with no hidden costs. Fast check in and checkout. Price is highly competitive. Please don't change your business model! So refreshing.
H.
Great service, great car and overall great rental! Can't fault them at all from online booking to pick up to return every step of the way! Highly recommended!
J.
The staff, the location(CHC Apt), the service, the hire rate and the car, Toyota C0rolla were all 10/10.
B.
The car I hired had low k's and it was a late model. Easy to use, comfortable and had bluetooth soundsystem. Such a good company to hire and very easy to go through. Straight forward and simple. Well recommended!
D.
Great service - quick, easy, affordable and a great vehicle. We were stoked with the free upgrade too. We will definitely be using them again.
P.
Our flight was delayed into Christchurch and we arrived in the early hours of the morning. We were tired and the staff at Ezi Car made collecting the car simple and quick. Thanks for all your great service Ezi Car.
S.
Totally stress free experience. Staff at the counter were very helpful, rules were clear and there were no dodgy ‘add on’ sales like I’ve experienced in the past. I was even given a free upgrade! The car was perfect and it really made my trip the best it could be.
t.
Great experience, no issues whatsoever, very reliable and no hidden costs. Easy pick up and drop off at airport.
Go for zero excess for total peace if mind.
Would rent again and would definitely recommend. Prices are more interesting than other companies especially if you're lucky enough to get it on a promotion as we did.
T.
Ezi lived up to their name in every way. Hiring the car was easy, the price was very competitive so easy to choose them over others, getting the car from the airport was easy, driving it was an easy and enjoyable experience and returning the car at the airport couldn't have been easier. Therefore it's easy to recommend them.
j.
So glad we went with these guys. Effortless, efficient, helpful (especially when we got to the point of pick up and decided he wanted a different/bigger car). Quite probably the easiest and
It’s efficient car rental I have ever done 👍🏽😀
G.
Our flight to Queenstown got diverted to Christchurch and we urgently needed to get to Queenstown. Ezi Car Rentals were the only place that managed to accede to our request and we got the car within 30mins of booking. They were very helpful and friendly. Thankful for their help. Cheers!
D.
Always easy to book, we'll organised pickup and drop off. Friendly staff and nice vehicles.
See you again next trip!!
B.
Easy to use web site, excellent customer service. What more can I say. Oh yeah, Toyota Rav 4 2 wheel drive was in perfect shape and perfect for two couples with travel gear. Handled the roads just fine. Wouls d use them again in a minute!
J.
Picking up was easy and quick. We were given a upgrade to Rav 4 from a Nissan Qashqai I booked. When handing over there was a bit of a queue but one of the girls at the reception saw that I was waiting to hand over the keys so she took the keys off me. I would use Ezi Car again when I tour NZ again.
A.
Highly recommend! We had a very good experience with Ezi car rental, the staff are friendly and helpful. Definitely will come back again! 服务非常好,价钱也很实惠,推荐!
D.
Well for a start that happened to be near 2 o'clock in the morning or have asked one I got the keys to make our went outside to look for car it was pitch black you can make out the colours of cars was not told what& colour walk down the row of cars pressing that off key to open the car I'm afraid I walked up and down twice got no response from any car went back inside young lady come out pressed a button as well she got no response but she remembered the colour of the car so she went to the car and I think she opened the car with the key and then she could press the button and it worked there I found if I did not slam the boot pretty hard the key lock wouldn't work otherwise and also when I tried to pass cars inside the speed limit it seemed to drop down to 2nd gear straight away and the motor used to scream its head off until I got past the car and it kicked off again and went to the right speed gear should I say. The tires on the front of the car were just barely on the limit so I don't know why you don't rotate the tires otherwise I found the car okay for a new car
J.
Great rental company. Great price, excellent vehicle and handled our whole journey perfectly. Will definitely use Ezi Car Rental again.
M.
Got a later model vehicle than expected and the face to face staff on pick up and drop off were very professional. However circumstances change with of flight being cancelled so had to extend rental time for a day. Multiple phone calls but no answer. No human answered. Left a message in the end and got a call back about 12 hours later. Need to work on there telephone support. Other than that a good experience. Would use them again.
C.
Rented a Rav4 for 10 days around South Island. Comfortable and spacious for four in my family. Easily carried our luggage and bags. Good price and reliable car. The Rav4 was well equipped with cruise control, reverse camera, front bumper warning. Service was great, with prompt replies to email enquiries. Collect/return easily from a counter within the airport. Will definitely recommend to other travellers.
A.
Very dirty windscreen on the inside.
It would have been most helpful if someone explained the on board information system and hand brake option rather than read the manual.
Car doesn't seem to be very old yet the on board maps are well out of date requiring an update.
L.
Great car, easy booking and pick up process. The car we received was as described online and reasonably priced. It served us well on our trip around the South Island.
l.
Very easy to deal with, easy drop off in christchurch, no hassles and paperwork took less than 15 minutes, no bond, very efficient customer service, would recommend ezi car rentals to anyone.
Thank you for making my trip to Christchurch an enjoyable experience.
S.
Fabulous, quick service (even at 10pm!), great car, and a far more reasonable price than other agencies (and it's NZ owned) - what more could you want?!
B.
Extremely easy to deal with and organize our car rental at Chrustchurch airport. Only downfall was the GPS for Christchurch was rubbish, trying to direct us down non-existant roads or roads that did not lead to our destination. Worked well for the rest of NZ, just not Christchurch. Would rent though them again.
S.
We were surprised to find the key return so far past the check in. We had to look for it then return to the check in counter. We were very early in the morning so out of opening hours. Perhaps there is another system during opening hours. Other companies had kiosks in the carpark. The car itself was great and the process relatively easy. Some waiting at pick up but that is expected. The first GPS we received didn't work, but the Queenstown crew happily replaced it. It wasn't the best though, I had to press the screen quite firmly and it couldn't find some places we wanted. Overall we were happy though.
S.
Thankyou for the opportunity to hire a car from Ezi. We will be hiring again in October great value. Great car perfect for what we needed. Great on Fuel. Made life was much easier when we flew in and flew out. Many thanks Sandrah Wilson
T.
Booked online and got the car from Christchurch Intl Airport in Oct 18. Processing was very quick. Had the car for 8 days with no issues. Would use them again for sure.
S.
Our rental from Ezi was very good. A good clean vehicle at a reasonable price. No problems in the 3 weeks we had it. Hope to return soon.
J.
Got a relatively new car as advertised. Fuss free simple pick up and drop off, although the drop off instruction could be clearer. On hindsight, I might use the Ezi petrol option instead of having to return it full tank.
j.
Ezi has very competitive rates and we got current model cars (2019 model). The counter is conveniently located within the airport. Customer service was friendly.
S.
We were able to rebook a vehicle when our plane was diverted to Christchurch.We picked it up almost immediately and continued our journey south. It was all really easy.
H.
Car had to be delivered to the airport and was a little late. Only one person behind the counter so with the waiting customers it took us 30 mins to finalise pick up. Car was not particularly clean and was so covered in bumps and scratches it was impossible to mark them all on the 'incident' sheet. Pretty disappointed with the condition of the vehicle for the price paid
g.
First time user of Ezi Car,the car was a new model low KMs, spotlessly clean. very happy with the booking procedure, desk staff and phone staff when I need to add to my bookings, will use again
C.
Picked up "rental" at Christchurch Domestic Airport... Service at 'counter' is excellent... Car was everything anticipated... Enjoyed use car... and "Drop-off" was 'no fuss' when return keys... Will use Ezi Car Rental again !
T.
Quick and easy pickup right in the terminal at Christchurch airport. A lovely modern car (Toyota Hybrid) at a great price. Highly recommended.
A.
Wide variety of cars, price reasonable. Unfortunately, I was served by one of the customer service officer at Christchurch, white male blonde hair, who seemed uninterested to serve. He speaks at a very low volume and fast pace. Told him to repeat his sentence but gave a frustrated look. Not a way to start my honeymoon, but it's okay generally New Zealanders and a very nice people
A.
Everything was booked through Flight Centre who forgot to mention a couple of things...but that's not Ezi's fault. Car was clean & drove well. So good that the car was able to be picked up immediately after clearing custums & that the car was so close to the terminal, given that we landed after midnight. Thanks Ezi, we'll see the Queenstown staff in April because we'll definitely be a returning customer.
K.
Great and easy rental process. Although it was confusing to leave the car in the lot and go in with the key to the airport. I kept wondering what would happen if someone scratched the car after I dropped it off and they didn’t check till later. Would be nice to know I’m in the clear at drop-off.
D.
Ezi Car Rental was great. Price good, car reliable, booking process easy and pick up at Christchurch airport was also easy with very polite late night worker.
P.
Ok. Pretty expensive but it is what it is. Car could do with a good clean
L.
Great friendly staff very welcoming for overseas visitors. No fuss easy collection and return of vehicles. Vehicle was top of the range and beautiful to drive. Will definitely recommend Ezi and use again.
H.
Excellent service ,flight was more than one hour delay and we came out around 2.25 am Christchurch airport. Customer officer was there to hand over the car even though their office suppose to close at 2am
R.
Very easy and convient to check in and check out. Staff was very helpful and hospitable
Renting the GPS was a lifesaver for getting around and finding places.
One suggestion is to update the GPS software to account for the routes of post (earthquake) repaired highways
Travel from North to South Island, and on the ferry was a breeze.
F.
Had the car for 10 days, Car was clean and in good order. The GPS was not updated and running on a 2017 version. With all the new highways and exits in Christchurch the GPS was hopelessly outdated. Please download the latest GPS version.
r.
We found Ezi Car to be friendly, efficient and professional in every way throughout the whole experience. The car, the locations and systems were all excellent. There's simply no need to pay higher rates.
S.
Ezi you were impressive from the begining. We arrived late, the welcome was lovely, ezi , nothing was a problem. Hopefully we have many more trips and will choose you hands up. We had heard of a
few bad experiences from friends hiring cars so were nervous. The car was near new, we miss her already.
Thanks Suzanne and Neil
S.
prompt service. reasonable price. vehicle was very clean and excellent condition. will certainly use again.
Y.
We rented a Toyota Highlander. Vehicle was in great condition at 12K when we picked it up. Their range of Toyota(s) were the GXL Varient. With 4 adults,It was able to fit 4x Large & 3x small in the boot(Rear view not blocked) considering we moved the rear seat 2 notch forward. Though for a comfortable ride, I would suggest 4x large and 1x small in the boot only as we did except to the airport for our flight.
The staff did not offer us an upgrade as do the other rental car companies. Do remember to ask as we would have definitely paid for the Kia Carnival for it's better mileage, it runs on Diesel(Approx: NZ$1.58/L) as compared to Highlander's Unleaded 91(Approx: NZ$2.20/L). Though, NZ's roads are very steep. (approx 30 degrees slope was common ) The Highlander was just alright to climb steep slopes. Would definitely recommend Highlander if not for the fuel prices. Comfort quality is high and drive quality (Not maintenance issue/something EZI can fix. Just a review on the Car's model) is as you would expect from a Japanese mid tier car only. (Steering play on high speed as comparing to a BMW 5 Series/Volvo S80)
P.S Fuel prices are reflected as an average for our trip on south island during end apr- early may 2018. Prices will vary based on your travel times/Economy. We averaged around 10.5L/100km
B.
Very reasonable price and the people at the desk very helpful. But I and I experience it from other people at the desk were surprised that the driving license had to be translated for 50 NZD and the seconds drivers license aswel. That's 100 NZD after traveling whole day, flying etc. That made me very miserable. Walking away without the car. A day later I had to rent it anyway. But Car-rental I like to advice you, make it more clear that the driving license has to be translated for that price.
N.
Fantastic service, the car was brilliant for our needs and the drop off was so smooth. Very very happy with our experience. Definitely will be using Ezi Rentals next time.
C.
Hired a car at Christchurch airport. The sales representative was great to deal with.
Car easy to collect and drop off.
Great service, well priced.
c.
Dear Ezi Rentals
Thank you for such a fuss free 16 day car hire.
The young lady that served us when we arrived was polite, courteous & very knowlegdeable . Renting with you will be a must in the future.
Keep up the good work.
Kindest Regards
Erin Duff
V.
Great company!! Professional and friendly service. Beautiful vehicles for a great price!
Highly recommend EziCar rental,would most definitely use them again.
f.
My plane was delayed for three hours. Ezi Can Rental computer system locked my booking because I failed pick the car on time. I had to take taxi to hotel at night (2 AM) and come back to the airport the next morning to pick the car. Plane delaying is very common. I hope Ezi Car Rental could fix this problem, not making the same trouble to any customers in the future.
H.
Hi, didn't really have time to use the vehicle as we were spending time with family, but very nice and well presented car and in the future I will definitely be using Ezi car Rental again thanks guys keep up the good work.
Kind regards Henry Norman.
S.
HI
I really enjoying dealing with you and will hire from you again.
Your location at the airport was convenient and the hire process was processed professionally and quickly. The rental for the 5 days compared very favourably with other companies, which is why i will use you again.
N.
The staff was very helpful and the process was very simple, the car was new and very clean, also it was the same with the expected car
S.
I recently hired a car from Ezi Car Rental in Christchurch and quite honestly it was the best
Experience I have had with car hire. The price and service was excellent and I will definitely be using Ezi next time.
K.
We recently hired a car from Ezi, and found it to be a quick, straightforward process, without any hassles. I can thoroughly recommend them, and won't hesitate on using them again.
M.
We had a fantastic experience in New Zealand and also with EZI car rental. Great price, great car (with GPS in side that was a big surprise to us) and great service. I recommend EZI car rental any day.
R.
We had fantastic service. Car was great. They went out of their way to help find roof racks for us (after Flight Centre mucked up our car booking and had failed to preorganise roof racks although we had specifically requested they do so).
W.
Very happy with customer service, presentation of the car and competitive pricing.
The Toyota Corolla Hatch was perfect for touring and very fuel efficient
Well done Ezi Car Rental- Christchurch.!!
F.
Good points:
1. Operator coached me with online booking.
2. Price booked online competitive as opposed with booking through operator.
3. The receptionist in Chch had a pleasant and warm manner, which made me receptive to her advice, which I also noticed with the phone operator, once I got over her Indian accent but only because I thought my call was being shunted through to a call centre in India. The guy in Auckland also had an Indian accent. Not their problem, more my own prejudices getting in the way not because of who they are but because of my interactions with actual Indian based Call Centres that have not gone well.
4. Really simple process once booked and once I got over the $40 premium fee in Chch but I now understand why.
5. I chose the fuel pre-purchase fuel option but it was a bit “touch’n go” who would be the winner in this. I think you guys came out as winners on this one but it did make the drop off easier for me in this instance.
Points to work on:
1. Price quoted by the operator in Auckland different to the one quoted in Christchurch. In the end the price online was different to both of them, cheaper and a better car. Woohoo, I won that one.
2. Rang once and got cut off because someone interrupted her phone conversation while I was talking to her in Chch trying to extract the correct information for booking. Not a big issue but worth mentioning it as I was booking a rental from Melbourne.
Overall I was more than happy with your services. I used SNAP when I was last in Chch in May, so I am able to benchmark your business and this is probably the third or fourth time I have used you.
Take care
Pierre
P.
Good counter service on arrival, easy ro locate.
We were five persons with 6 large cases and many small hand carries, the Kia Carnival swallowed the people and gear very adeptly.
Driving through some twisty mountain roads in the South island, impreesed with the handling too.
The criticism would be that the car was insufficiently tidy, dirtied seats, to the level expected of normal car rental standard. The counter staff offered to have the car exchanged but mentioned that all the Kias at Christchurch depot at the time were all of the same messiness. So we didn’t bother to take the time to change.
R.
The car we rent was excellent. It was very new and clean . The office was at the airport. Easily located at the airport pick up point and return was very easy and drop off at the same place as we pick up. The counter staff are vey friendly .
G.
The staff at the Christchurch International Airport desk were very friendly and informative.
Good to deal with.
The Highlander was comfortable and great to drive and made our trip very pleasant.
Thanks
V.
Young staff were friendly but knew little about the vehicle or drive to Queenstown. Very disappointed with the fuel economy of the Rav 4, used a whole take one way, and had less power than expected. Drop off was easy.
S.
Generally, Ezi Car Rental was very good. The queue to pick the car up was too long. There is also some confusion because my "finalised Rental Agreement / Tax Invoice" says the vehicle condition is "SUBJECT TO FULL INSPECTION". It sounds like my finalised agreement may not be final.
R.
2nd time I've used them.Great service. Great vehicle and much cheaper than the main players. Couldn't fault them. Will use again.
M.
I rented a Toyota RAV4 and was really pleased. Ezi folks were easy to communicate with and never had one issue with the very dependable car over my 30 days of driving 4700 km!
B.
Awesome experience. Easy pick up in Queenstown and quick drop off in Christchurch. Rav4 was perfect for 4 adults and all our luggage. Nav included was extrmely helpful. Would certainly do Ezi again
L.
There was no waiting time at pickup and the lady on the desk was very friendly and helpful. The cost of the rental was very competitive and the car was just what we booked. That never happens with other companies.
B.
Even though we arrived late at night, Ezi Car Rental staff were quite professional, and very friendly. They gave us good advice, upgraded our vehicle as we had a long rental, and we were soon on our way.
A.
Easy to deal with. Car was exactly what we booked and a clean quality new model. Accomodating with dropping off in another city and island unlike a lot of other providers in NZ.
J.
Excellent service, nice upgraded new car. Terrific drop off service, the easiest we have ever experienced. Lovely to have no queues to deal with. Will use again, thanks!
A.
Picked car up in Auckland and did 4500km over 4 weeks. Pick up was easy (off airport though). Car was great - Toyota Corolla GLX. Return at Christchurch even easier. Thanks.
K.
Booked a 2wd SUV on line two months before we started our holiday in South Island. When we went to pick up the car, the staff recommended us to upgrade to a four wheel drive car by paying $200 extra as some other customer did not show up for that "four wheel drive" car. We took the advice and paid extra 200 bucks for the upgrade. The document showed the car is 4WD.
The car is Toyota Highlinder and we did not check the car as I purchased no stress cover. We did not realise that the car is actually a "AWD" i.e. all wheel drive car until I saw the "AWD" logo at the back of the car 3 days later. Called the Christchurch office to clarify as I dont believe AWD is a real four wheel drive, i.e. 4WD and the info presented to me was misleading when I was advised to upgrade the car. The male staff told me that AWD is 4WD and they have given me the right car. I asked to talk to the manager, I was told that the manager wont be back until Monday then he just hanged me up. Really disappointed by the rude services and misleading info provided.
Thanks EZI customer services team for the prompt reply, although Google Review did not notify me when there is a response and I cannot reply to the response as well. As I think EZI customer services team has done the right thing to solve the issue, so now I feel more confident to refer EZI to friends and other people. Good job.
T.
We had a great experience with eazi car rentals ! Easy pickup with no hidden fees, and pickup is just outside the domestic terminal.
G.
Pick-up was slightly delayed, but the process was otherwise hassle free. Great car, excellent experience and good communication. I would definitely rent from Ezi again.
H.
Great friendly help on booking, pick up and return. Also ease with extension of hire when we needed extra time thank you.
Vehicle was clean, comfortable and economical
We will use again thanks
D.
Very well positioned office. Very happy and helpful staff. A good and clean car. I was very happy with the experience. I am more than happy to recommend Ezi Car Rental to my friends and everyone.
z.
Excellent service, super reasonable rental rate! We were even given a one hour extension free of charge to get us to Christchurch airport on time the morning of our flight departure.
A.
Prompt friendly service. The Toyota Yaris car we hired was perfect for our needs. Thank you. We will come back to you for another car hire next time. cheers
N.
Too Ezi. 5mins at reception and we were on our way. Got upgraded to a larger car which was great . Only problem was we were told it had one small scratch, but it actually had quite a few so we took photos to cover our selves.
M.
The car was great and staff was very helpful. It is the third time we have rented with ezi car and would use them every time we go to Christchurch.
R.
Great service was easy from pick up to drop off. Only thing was car was dirty which made it difficult driving in direct sunshine. Other than that was happy and would rent again.
H.
Excellent service from staff at the airport and the car provided was perfect for our drive holiday around New Zealand. Would definitely use Ezi Car Rental again.
M.
Excellent service so far. No queue, 3 people attending and a perfect car. I do not understand the comments, maybe the company has solved the problems. We rented a fully covered pack so we don't have to worry.
C.
Vehicle was great. Please note I did the booking so would appreciate you acknowledged me and not my husband.
I used his credit card that’s all!
Just putting it out there otherwise great 👍🏽
S.
"Ezi" is right: Easy to book online, able to make contact by phone to clarify, easy pick-up arrangements even at very late hour in Christchurch, and quick and smooth return (thanks to the insurance provided). Gladly recommend!
B.
I am very happy hire a car from Ezi Car Rental in New Zealand, their service is more than 5 stars level and effectiveness are very high. Recommend to some one.
M.
I wasn't sure about going with another car hire company,but I'm pleased I did. Extremely helpful staff and saved over $200 by going with them. New car and very easy company to deal with.
M.
The easiest car Company I have ever dealt with. Got the car we asked for. It was clean and had not done many miles. Would definitely use this Company again.
K.
The service and friendliness of the staff at Christchurch Airport is excellent.
We have rented many cars from EZI,and will certainly do so in the future.
Kay and Keith Fox.
Hunter Valley NSW.
M.
Great place to rent a car.. easy to find at the airport. Quick and friendly service. Five minute walk to collect the car. Easy process to return the car. Nice new car, no hassels. Perfect..
R.
Excellent service - easy to book online - friendly & professional staff CHC airport terminal, easy pickup and dropoff at Ezi car rental carpark. Value for money - would def recommend.
N.
Wow..great price, good vehicle. Way better value for money compare to other rental outfits. Staff really helpful & approachable. Will use Ezi Car Rental again 🖒🖒
J.
Checked-in was easy, car was new and reliable for our 30 day road trip around New Zealand. We liked being able to include the Wellington/Picton ferry on our reservation. Unlimited kilometers too!
B.
We drove from Queenstown to Christchurch in a Highlander from Ezi Car Rental. Fantastic experience made easy by these guys. Friendly staff and good quality vehicles.
J.
Lovely clean cars at a great price, very easy pickup at the Christchurch Airport with a staff member there until 2am (which was helpful for us at 1.30 am !)
J.
Thanks for the smooth & quick process of getting a rental car at Christchurch. Friendly and helpful staff were very professional during a recent unexpected relocation of their cars, would recommend 👍
R.
Thank you to the kind and respectful staff member who listened to a tired and grumpy traveler like me at the Christchurch Airport :) you were awesome.. thankyou :) and thank you Ezi Car Rental for the free upgrade.. made my travel around the south island so much more enjoyable.. :)
B.
Great service at Christchurch airport when I picked up the car and quick service when returning it. Nice newish car, good rental rate - what else is there to say?
T.
Hired a Toyota Corolla for getting around ChCh district. Pickup was very close, although there was a slight delay waiting for the car to be brought onsite. Drop off was hassle free.. Key drop. Highly recommended.
p.
Very professional. Provided a new car at short notice after another c9mpany failed to meet their booked service comittment and left me stranded. Will be usong ezicar again. Friendly service, no hassles. Very quick service.
H.
Excellent Service from Ezi Car Rental.Quick efficient service ,vehicle ( Rav 4 ) clean and in excellent condition would definitely hire again and recommend others.The vehicle pick up direct from the airport made it easier for my husband in a wheel chair.
R.
Highly recommend this company. Great value for money and the staff were really helpful. Made the experience of hiring with this easy and offered up alot of advise for first time visitors.
T.
Really wonderful car rental experience. Absolutely fair, great value, modern vehicles, great service. Highly recommend :)
G.
Excellent experience with Ezi. Rented a Toyota Highlander for 11 days, for our recent tour around NZ south island. Everything went very smoothly.
A.
Easy Pick up & Drop off. Late Model vehicles. Highly recommended.
See you soon for my next trip.
V.
Everything about this was indeed easy except that my plane was late & when I got to the desk there was a note saying “Back in 15 minutes” but it did not say when the 15 minutes started. Otherwise I would have given this firm 5 stars. I will definitely use them again.
W.
Great car, service etc but the car turned out not to be fill of fuel.
Cost $12 more for fuel on pickup.
Drove to destination, filled up and drove back and filled up. Used $12 less fuel.
T.
Best Service, Value for money, will use again 👏
R.
Easy to deal with and without hassles, especially when we noticed a small chip on the front window after leaving the pick-up destination. This company did not pursue this further and just classified it as wear and tear, unlike many other rental companies,
K.
Staff were friendly, car was clean and as describe. Could not fault my experience. Thank you Ezi Car, I will recommend you to everyone I know who is travelling to NZ
K.
We are regulars with Ezi Car Rentals, never any problems. Staff are helpful and friendly. Vehicles are right there, its all good every time !
林.
I had a wonderful vacation in NZ.
Totally 20 days to travel north island and South Island,and I rent cars in Ezi.
The cars there are almost all new and provides good service
A.
1st class service from picking up the car to dropping of again the people on the service desk in Christchurch was excellent in communication & customer service we shall be using this company again on our travels so well done to all at eezi
M.
Great service, quick and efficient. We had pre-booked and it all went smoothly. Vehicle was spotless when we picked it up, it felt like a new car.
T.
Staff were polite, helpful and efficient. We were also pleased to receive a car update which was ready, clean and reliable. We also appreciated receiving all the appropriate paperwork promptly.
A.
Renting a car with Ezi was great! The staff briefed us well and car was clean we had no issues whatsoever. We had a wonderful trip !
N.
Good but no loyalty discount after using for over 5 years
H.
Fantastic rates offered on the newish Toyota RAV 4 which I rented. Book early to get good rates
V.
We have used Ezi 3 times now when coming into Christchurch with consistently good experiences each time.
How about a returning customer process for further efficiency.
D.
Good clean and modern car. Staff very obliging and helpful. Considerably cheaper than all the major rental companies. Would hire again from Ezi.
m.
Great service, great rates, quality vehicles. Recommend EziCarRentals for your next hire vehicle.
A.
Good value for money with late model or newer vehicles. Vehicle was clean and performed well. Will use Ezi rentals again.
C.
Great Service from the time we booked all way through to picking up the car and dropping off the car.
Well be using Ezi Rental for all our car rentals in the future, thank you to team at Ezi Car Rental you guys rock😊
J.
Everything was great except the old tyres. One of them bursted on the second day. I think we were lucky that nothing else happend. And I was happy that the police came around and called ezi to explain that we need four new tyres. The were changed on the next day on account of ezi. Finally we just lost one day of our holiday.
H.
Excellent friendly service. High spec low cost car available at very short notice. I couldn't have been happier.
A.
Great service and helpful staff. Got a mix up with my initial loan vehicle. Staff got me into a free upgrade as consolidation for the troubles. Thumbs up from me
F.
What a pleasure to deal with this company. Latest model vehicle and excellent customer care. Definitely recommended
H.
Very impressed by the service and the newish car. Good value for a car with a service desk and the car being at the airport. I will certainly use EZI again.
S.
Efficient check in at Queenstown airport. Toyota Rav4 had great boot space for luggage and comfortable ride throughout journey for 2A & 2C. Economical on fuel. Efficient check in at Christchurch airport. Thanks
H.
Speedy service, friendly staff, vehicle great, no issues. Would use Ezi Car Rentals again without hesitation.
V.
Easy process to pick up and drop off car. Very affordable prices. Car was in new condition. Would happily use Ezi Car Rental again
R.
Everything went really smooth. Great communication, quick check out and very friendly staff at the Christchurch Airport location. I would definitely use them again.
F.
Very ezi to pick up and drop off. Lovely zippy little car at a good rate. First time I have hired a car and it was a good experience. Thank You.
J.
Great to deal with. Car was near new and there were absolutely no hassels with EZI Car Rentals. We dealt with the Christchurch Airport branch. Steve Gronow
B.
I had to land at Christchurch after flight to Dunedin was diverted. The consultant was really helpful and waived relocation fee and was generally really great. Will continue to use Ezi for my rentals.
P.
Great car rental company, easy process with a nice clean car all just easy, will definitely use again.
J.
Would have appreciated being told when I booked the car months ago in Holland, that I needed to have my licence translated rather than find out about it at the front desk. Not the best introduction to Christchurch!
T.
Seamless pick-up and drop-off. Clean, young car at a good price. Excellent service from friendly staff. Highly recommended.
M.
It was great they upgraded our car for free but didn't give our refund back straight away 😢 when we returned the car
k.
Great service, really good price and I absolutely loved the Rav 4, and will be using Ezi Car Rentals again.
A.
No issues at all, great car 2017 Rav4 , great price, great service and will use them in the future. Have switched from one of the other big rentals.
o.
No queue at airport, quick and efficient paperwork, car clean, full of fuel, ready to go.
Return equally quick and efficient.
Staff friendly, helpful and smiling - credit to your country.
R.
What a great experience. The car was brand new and immaculate condition, and very nice to drive. Pick up and drop off was a breeze.
P.
I had a very good experience with the Christchurch staff 😊
P.
Good service and reasonable price! We rented RAV4, the vehicle was quite clean when we picked up. Overall it was a great experience!
C.
Great service on pick up, easy key drop for return and reasonable re-fueling rates when I ran out of time to fuel up before my flight. Highly recommend.
C.
Excellent service. Great little vehicle. Would definitely use your service again should the occasion arise. Thank you. Kind regards, Gail Wright
K.
All were good except that we got a GPS that contained only Australia map which gave us more confusion than help. However, they gave us prompt refund on the GPS rental after we notified them regarding the map problem.
C.
Thankyou Ezi Car Rental for your ease of service. Excellent vehicle and awesome communication having booked from Perth. Thankyou again!
T.
the whole process was so ezi! online booking is great, so ezi to use and well thought out, great prices too. friendly staff and the pick up was simple. a great experience, glad i chose Ezi, will definitely be using you again. Thanks team Ezi :)
D.
Best car rental experience I have ever experienced. Will definitely hire a car from Ezi car rental in Christchurch if I travel to NZ again.
A.
Great car, thank you. Will be looking at booking another next month. Thanks for helping my trip go smoothly
R.
What a fantastic company to deal with, and the bonus of being able to pay way less than the usual cost of a tank of fuel in NZ is a bonus... repeat customer and top of my list for hire cars in NZ
J.
Would absolutely use Ezi car rental again, lovely staff a breeze to organize for us we had a Toyota Hilander which was immaculate and beautiful to drive there cars are top notch, pick up and drop off so easy highly recommend
C.
Great explanation of rental agreement, convenient location of vehicle, vehicle in perfect condition. Seem less drop off- I will definitely be back. Highly recommended!!
K.
These guys were absolutely amazing to work with. And the car was spotless inside an the windscreen was clean 😁😁😁
T.
Good price, good car, good service and pleasant staff. Very easy access into and out of Christchurch airport.
J.
Really good experience in South Island. Everything was Perfect, good and serious company and excellent car. I recomend it and we'll repeat in next visits to NZ.
J.
Easy to book, helpful staff and nice cars, every time I've used them. Recommended.
J.
Pick up and return of the vehicle was a breeze! Got a late model Rav4 (free upgrade) which came with navigation. Good value. A++
M.
Competitive prices, excellent vehicle condition, excellent customer support, check in and check out was easy, don't need to think twice with this car rental co.
S.
Great car hire. Friendly staff. Quick service. Good cars. Competitive pricing. Easy process.
A.
This was by the easiest car rental experience I have had. And to extend my hire period was no problem at all. Thank you team!
R.
Great customer service. Highly recommend to anyone looking to hire a car
P.
Got a Great car Toyota rav4) in fine condition!
Also a speedy return service. Location at the airport is also very conveniant.
K.
Car was good. No problems, good ride. However, when I was handed the GPS navigator it was in Chinese language!! Took a while to figure out how to change it to English.
M.
Great company, I had a great car at really good price. Staff were really nice to deal with and made picking up the car really easy
J.
Loved my first experience with Ezi car. Highly recommend Ezi car to all.
C.
Easy Booking . Great reception at desk and everything was 100% with the vehicle - Mobern RAV4.
Dropped off and emailed to say all ok as planned ....... Cannot fault the service and would book with EZI again.. Thanks to all at EZI
P.
Very good. Super easy.
T.
Expected a mission with drop off of rental but nothing. So a good experience.
Nice car and perfect for New Zealand roads
E.
Great car. Great price. Easy processes. Only feedback is that allowing cash payments would be useful.
D.
Great car and excellent service highly recommended to use Ezi Car Rental Christchurch.
J.
Good price and quality service. We were very happy renting ezi rental car. Totally recomendable
P.
Great car, great price, great service. A very painless experience. I would highly recommend this car rental company.
G.
Super quick and easy to complete all the paperwork for our car hire and very competitive prices. All car hire should be like this !
P.
I reached around 1am and the staff was very courteous. Its very convenient pickup and drop from Airport as the counter is within Airport.The car was in great condition.
D.
Good car, clean with the instructions so I could pair the bluetooth. Great price and service was really good as well.
D.
Handbook for the car would be handy as we had to ask someone at the petrol station how to open the fuel cap. Apart from that it was an excellent car.
D.
So easy to book online and customer service was exceptional.
Cheapest and car was very nice :)
j.
Have used these guys a few time and will continue to use them,Reasonably priced, and new cars, straight faward and quick service, customer service is really good too , would highly recommend to others
S.
Easy no hassle car renting, but cs staff in better ways to update customers on availability of child car seats.
M.
Friendly & professional service, almost new car, and good price. Would definitely go with Ezi Car Rental again.
M.
GREAT SERVICE. GREAT RATES. FRIENDLY STAFF.
D.
My 1st experience renting in christchurch and had a wonderful time driving .SUV was brand new,clean and lady sales staff( Gargi ) over counter who i deal with, was very informative,patience and polite.Well done !
S.
Very good service!!
I would strongly recommend.
The vehicle was new as said & I would certainly go with Ezi rentals next time.
R.
Everything from collection to drop off was great. Car was immaculate and in good condition. No problems experienced at all. Best price around.
R.
We were happy with the good condition of the car of our two weeks' driving trip in New Zealand. Highly reconmended.
J.
Easy pick up and return. Excellent staff. Quality Toyota Rav 4. Great value.
_.
Easy to get our booked car and was able to drop the car off earlier than they opened, making the whole experience great!