Reviews of Hitch Car Rentals Christchurch Airport. (Car Rental Agency) in Christchurch (Canterbury).

Hitch Car Rentals Christchurch Airport

194 Reviews

116 Comments

Car rental agency

Car leasing service

Car rental agency

170 Orchard Road, Burnside, Christchurch 8053, New Zealand

Description

Information of Hitch Car Rentals Christchurch Airport, Car rental agency in Christchurch (Canterbury)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of Hitch Car Rentals Christchurch Airport

Reviews of Hitch Car Rentals Christchurch Airport

J. H.

Great customer service and a great car (Mazda 3) . I had a flat battery and they sent someone out within 2 hours and didn't charge me anything. Highly recommended

H. L.

Hitch is doing more excellent job than we expected, it’s my first time to use local car rental (compared to Avis etc). The Camry we rent has good condition to drive and we spend 8-days happy journey with it. I recommend Hitch, we drove aprox. 2500km in South Island and we pick this car in Christchurch. It is your eco choice to travel, condition is good but it is not very clean inside when we picked it up. At the end, I have to say, it’s a very good choice and don’t really need to worry about it as small company.

C. C.

I don’t typically take the time to write reviews but after doing A LOT of research on rental car companies and reading endless reviews while planning our own trip to New Zealand, I thought I should pay it forward and write a review. We had a great experience with Hitch. The price was very reasonable (~$600 for a month in November with unlimited mileage and zero excess) and they provided us with a Mazda 3 that was in excellent condition. We had zero problems with the car or the car rental company (which is exactly how you want it to go). Definitely would recommend their hassle-free and smooth service!

R. C.

Hitch Christchurch have once again delivered amazing service! Had a great car that did over 2000kms round the South Island - very grateful for a smooth experience. Definitely recommend - they are the only ones we ever hire from.

Y. B.

Excellent and amazing value for money. Highly recommended. Admittedly I was very hesitate initially, with some not-so-good reviews , no idea about the company and thought we'd end up with an old bomb. We went for the smallest car . It was in excellent shape and had no problems with our 3000 km journey and fitted in all our camping gear. The best part was the low fuel consumption which was about 14 km per litre, fantastic with the price of petrol in NZ.

A.

The great experience we had dealing with the staff at Hitch Car Rentals set the tone for our fantastic NZ holiday recently. The pickup from the airport was easy, the friendly driver chatting with us on the short drive to their base. Once there, the paperwork was dealt with quickly and efficiently by the really friendly staff, who laughed and joked with us. The 4wd we got was only a couple of years old, in good condition and we had no problems with it at all. The best part was the price which was almost half that of the major airport based companies. Before I booked with Hitch I'd read a couple of negative reviews about them but decided to take a chance with them and I'm so glad I did!

J. R.

Customer service was great, although they were a bit understaffed when I picked my car up resulting in a short wait. 4 stars instead of 5 due to the age of the vehicle I was given. Everything functioned perfectly fine, but the car was a decently older model and the entertainment system was all in Korean...making it unusable for myself. The tires also were looking a bit on the bald side. Overall, a good experience with some minor complaints due to vehicle quality.

D. M.

We hired a van for 3 weeks to transport 4 adults and winter luggage around South Island using Hitch Car Rentals. They collected us from Christchurch Airport and we had not one issue the whole time. The vehicle came with a much needed NavMan; the car was so comfortable with lots of storage area. The team at Hitch were all lovely and extremely helpful. The car hire was well priced and enabled us to move around various fabulous destinations easily. Perfect!

R. K.

The car we hired through hitch was fantastic. The unlimited kilometres was great as it enabled us to see lots of the South Island. Full to full fuel concept is great idea. We got a chip in the windscreen on the second last day and the lady we spoke to was fantastic about it all. Would definitely use again and refer to others!

B. S.

On arrival at the Christchurch Airport, we were shuttled to the Hitch office in no time at all. We were greeted at the office by Amy. Who was friendly and extremely knowledgeable. Koodoos to Amy !. We rented a Budget SUV for 4 weeks. Although the vehicle was 12 years old we had no mechanical problems what so ever. Just a minor trim issue on a very windy day in the mountains. We continued on for on our adventure and when it came to returning the vehicle, they shuttled me back to the our Airport Hotel when I returned the vehicle. I will suggest you get the Hassle Free insurance, it is well worth it. - from Winnipeg Canada

N. G.

Great company. We rented a car for 6 weeks in Auckland and it included a week in south island. Pick ups and deliveries in both places excellent. Very easy. Staff great. Total positive experience and highly recommend Hitch.

R. c.

Christchurch hitch car rental was amazing! As soon as we arrived at the airport we called the company to let them know we had arrived, a short 10 mins later they pick us up from the airport, free of charge. The car was in fantastic condition and the price was incredible cheap. This company doesn’t charge extra if your under 25, which is a bonus. The returning of the vehicle was extremely easy and would highly recommend this company for everyone.

G. S.

Welcomed on arrival at airport by friendly female driver and taken to the rental depot nearby. Introduced to our vehicle and paper work dwelt with quickly and pleasantly. On our way as a very happy trio. Will be very pleased to hire from Hitch again. Graham

p. m.

Fantastic team and service. Equally good vehicles and most economical rates than the market competition. Very flexible, had to change pickup location and dates at last minute and nothing is a problem for these guys. Hitch has best value for money. I wouldn’t move to anyone now & use them 2-3 times a month. Well done

P. R.

Fast efficient processing on pickup and dropoff including transportation to and from airport in shuttle. Great value and the vehicle was ideal for our needs. Recommend to anyone. Just a shame there are not more locations in NZ where Hitch is an option. Thank you!

J. W.

Hitch were friendly and helpful. The car was well presented and clean and we drove aprox 2500 km without a hitch (pardon the pun). I highly recommend them not just as a great company to do business with but, they had the best rates as well.

F. Y.

Received a car as actually pictured at time of online booking. A fairly Late model Mazda 3 hatch. While had done close to 100,000 km, the car drove well, no issues encountered throughout the duration of the 4 day hire. USAVE appears to operate this location on behalf of Nichibo / Optimus group (owner of the Hitch Car rental brand), as a result, some subtle differences were noticed in online booking and pickup procedures vs Queenstown location. Counter staff this time were keen to sell me the breakdown add on, but I believed that my existing NZ AA membership should be covering any such eventualities anyway. Full protection insurance option is significantly cheaper than offered through other car rental brands and this is a key point that draws me to this brand for domestic car hiring purposes, provided cars received continue to be in good drivable condition (which my last two hires have been)

P. N.

I would have given this 5 stars, as this is my 3rd time renting from them, so I'm very disappointed to give the CHC branch 4 stars instead. I would have given 3 if it weren't for the consultant who was extremely helpful. My family arrived at the airport at 5am, and had a car booking arrangement at 8am. We tried calling them several times at 8am however it kept going to voicemail. Leaving my family at the airport, my partner and I went straight to their office to find that it was still closed despite it being 8.15am already. After calling their various phone numbers available, we were let in by someone from another rental company who shared the same office. From there we waited until someone from Hitch finally came in at 9.15am. By then, 2 others had arrived to receive their car. It was disappointing to hear that the cars that were meant to be going out today were unallocated, uncleaned and fuel mileage not at full. We did not leave this place until almost 11am. 3 hours of waiting. However, the consultant assisting us was extremely helpful.

I. W.

I needed a car for two weeks for a tour of the south island and hitch were at least £100 cheaper than the big companies. The pick up was quick and easy and despite me making a mistake and booking the wrong date, hitch staff were kind and pleasant to get me a car sorted (after I has been flying with a baby for 28 hours, I was a little tired!). The same cannot be said for the car rental broker Argus car hire, who took 45 minutes to write two words on an email - but that's another story! The car hitch gave me was pretty old, but worked ok to start with. It was Japanese so the build quality is good. Unfortunately the car seemed to have a battery/start motor issue and then a ABS cable popped out. Hitch had no issues getting me into a new car that was nicer and more modern. Thanks to talesha, linda and angel for helping me get a car after I booked the wrong date (and with the idiots at argus!!) And also to clayton for swapping the cars over with no issues. Cheers hitch!

J. S.

I will admit I was waiting for something to fail, but it didn’t really. For a low budget car rental company this did the trick. Car, free kms, no big issues, cheap - green ticks. Otherwise waiting 20 minutes for a shuttle, below average customer service, last minute car swap, and a bit quick to go over the car damage/details or even tell us we were given a keyless entry car. Small issues individually though. But if you need something cheap - go for it!!

G. R.

Bang for buck this place is unbeatable. Super friendly staff and good car. The car did have no wiper fluid when we collected it and the tank was only about 90% full but despite this for the price we were very happy and would definitely use again when next in NZ.

P. D.

We have used Hitch a number of times now. Amazed by the great car we get for just small change. This time was a 2014 Prius, great on fuel and who would know it's not brand new?. We are going back in August with family and renting 4 cars for all of us.

T.

I rented a Hybrid from Hitch for about 5 days recently, picked up from the airport no problems, got the car, smooth and professional transactions all the way, returned with no issues if you need a car and want honest reliable service use Hitch, very happy customer

H. C.

very good experience. quick pickup and drop off, nice stuff and good car. we rent a mazda 6, nice and powerful, it's my 3 time with Hitch.

A. B.

Amazing customer service. We were picked up from Christchurch Airport by a friendly bubbly driver who had a smile on her face, took us to hitch hq, did the paperwork and we were on our way. All our questions where answered. Would recommend hitch rentals to everyone. A+++++++

K. S.

The team at the Christchurch branch were understaffed due to staff that called in sick but worked very hard to try and help everyone as quick as possible. Our car was upgraded at no cost so that we would have something comfortable for my father. Really appreciated.

D. B.

This is the second time I have used Hitch rentals. Both times I have had no issues. Quick pick up and drop off from CHC airport, good, clean cars, friendly service, great rates

K. N.

Value for money and friendly customer service. Only negative I would like to mention is that waiting outside the international terminal for 30 minutes inspite of notifying them after arrival. The hitch sticker was on the side of the pickup van and hence not easy to locate from a distance.

D.

I found dealing with the staff at Hitch very easy. They were very friendly & helpful & the cost of the hire was excellent for a 7 week hire. When I relayed what I paid to others they were very surprised. Thanks Hitch..

G. G.

Good price and easy administration. The car (Nissan Tiida - which I had never heard of) was spacious and economical. Overall a very positive experience.

J. C.

The guys and gals working there are super friendly. The car i used were tip top and got me around the south island with out any problems. Will not hesistate to book from hitch in my future tripa to the south islands

R. R.

Courtesy, efficiency and economy. These three words summarise my experience of booking, collecting and returning the car. I will definitely choose Hitch Christchurch again.

M. A.

Rental car was good and the price was right. Would be 5 stars except the girl at the desk with the tattoo on her neck needs customer service training, both of the other agents were quite good.

d. s.

Excellent service car was as expected good clean reliable would have no problems in recommending Kind regards to the staff at Hitch Derrick Spatcher

L. J.

Fantastic service going out of their way to help us. Amy was wonderful and made everything easy to get us on the road. Definitely recommend 😁

P. S.

Price is just unbeatable and service is very good. Only thing that was wrong was car I get, it was a little bit older than it should be but worked well, so no problem.

C. M.

Hitch cars are reliable & safe. The hire rates are good. I highly recommend Hitch to any traveller

K. M.

Good service quick and efficient and sorting out the paperwork. Car excellent and clean and tidy. Have used hitch before and will do so again

J. B.

Hired the 4x4 for nine days driving the mountains in the South Island. Easy booking, great price (half of what we were quoted through another company) No dramas.

M. L.

We had a wonderful service. Highly recommended. This was our 2nd time dealing with reasonable price and good cars.

D. T.

No complaints, straight forward no fuss car hire at a really reasonable price, friendly staff and free shuttle to and from the airport I highly recommend Hitch.

B. L.

A pleasant rental experience. Car was in good condition. Travelled 1000km in this car for a return trip christchurch to queenstown. Perfect.

B. R.

Great value car rentals. Fast and friendly service. Made our holiday so easy.

A. M.

Great rates and great service! Free shuttle transfer which was quick and easy! We’ll definitely book again.

F. P.

Picked up from airport, car was clear and good to drive, quick and easy to deal with and excellent pricing - would recommend to anyone looking for rental cars

K. H.

Excellent service, friendly staff, reliable & economic car, would recommend to friends and will be using Hitch Car Rentals again.

D. N.

Very professional and helpful. Big smiles on the faces that greeted us. I would highly recommend Hitch Car Rental.

D. S.

Great service from Christchurch branch. Picked A/H from airpark. No hassles at all. Drop off was easy as well..Highly recommended...

I. O.

Excellent service, warm welcome. Clean comfortable car would you again and would definitely recommend you to others.

w. i.

Just totally amazing Hitch car rentals Christchurch you are simply the best all the best Warren and Ngaire Ingram

A. M.

A great car was supplied at an affordable rate. Am planning to use Hitch car rentals again :)

P. M.

Friendly staff, great communication during booking, easy pick up & drop off procedures. Definitely recommend.

J. H.

Very happy with the cost and customer service of this car rental company. Would highly recommend them.

M. S.

Efficient friendly service, economical, tidy car. Will personally use Hitch again, recommend to friends & family.

H. V.

The rental car Mazda Demio was average at best with a non-functional radio and annoying rattles throughout the cabin.

L. H.

great！I love our “Chase”car

T. W.

Quick and friendly service, the car was just fine for what I needed to get from A to B. Will use again.

P. R.

Very reasonable price, great car will definitely use them again

K. W.

Great customer service, amazing deals, reliable cars! Thank you Hitch for a good time.

D. B.

The car was great , but not happy about the carseat I had hired thru them .

R. F.

Super easy to deal with. Hassle free transport to and from the airport. Loved the prius!

L. W.

Great car. Great service. Friendly people. Will get them again.

J. W.

Cost effective car rental location close to Christchurch airport.

B. G.

Used Hitch for the first time, very pleased with service and competitive pricing. Staff very helpful.

T. H. W.

Friendly staff & Nice car

B.

Great service with outstanding value for money. I use Hitch all the time!

M. O.

Awesome!.great service,reliable car,friendly staff

T. G.

Cheap car rental, a little chaotic at the counter but to be fair it was just before Christmas and there was a lot of anxious tired customers.

M. J.

No fuss car rentals. Friendly service!

P. d. B.

Well worth the money great service and modern car.

L. K.

Excellent customer service Great little car

V. M.

All was good. The way you want when is renting a car.

K.

Highly recommended this place. Reasonable rates and super friendly quick staff.

j. j.

Extremely helpful and went the xtra mile to help. Cheerful and friendly staff.

R. R.

Very helpful crew and service. Courteous, efficient, dogged.

G. O.

Great rental and service and most of all price

D. T.

Very easy and friendly helpful A great start to your holiday

V. S.

Great staff and well maintained cars

M. P.

Great service with very friendly staff. Very helpful. Thank you

m.

Fantastic friendly service, defiantly reccommend.

M. D.

Great service at very reasonable prices. The car (a Toyota Corolla) never let us down during nearly 3000 kilometers of driving. I would definitely use them again.

Z. M.

Cheap but great service..

A. C.

Very good, cheap rent

K. B.

Good service, and good deal

D. S.

Seemless experience without a hitch

G. I.

Very helpful and easy

M. M.

Absolutely brilliant service

D.

Great value for money

G. W.

Great value for money

K. S.

Good

a.

Easy

E. M.

Very friendly staff!

S. W.

Staff training required

P. A.

Good company

I. S.

Great value

V. E.

Friendly and straightforward

豆.

(Translated) I rented a car that is well maintained. I was relieved with a Japanese car. The inside was beautiful and I had a fun trip for six days. There is one problem, and the navigation is sloppy (lol) I used GoogleMap after all because I couldn't use the navigation I added as an option. A little disappointing. We will take a pick-up car that will send you to the airport and pick you up at the place where you want to rent a car. The driver is a pretty girl who is very energetic and jealous! It was a tension that made it a very enjoyable journey! (Original) メンテナンスもしっかりされてる車を借りれた。日本車で安心しました。中も綺麗で6日間の旅も楽しくできた。 一つ問題があって、ナビがポンコツ（笑） オプションで付けたナビが使えなかったので結局GoogleMapを使った。 少し残念。 車を借りる場所までは空港まで送り迎えをしてくれる送迎車に乗っていきます。 とても元気で溌剌とした可愛い女の子が運転手！とても楽しい旅になるようなテンションでした！

B.

(Translated) I rented hybrid car, TOYOTA PRIUS. Fuel efficiency was so good. I drove almost 3000km in south island, but the fuel charged less than 300NZD. And the staff in office was kind and well explained about hybrid car for me. I was first time in hybrid. There was no extra charge after returning vehicle. If I go to New Zealand again, I'll rent a car here again. And you can take a pick-up and drop-off service to airport, if you want to. I rented a hybrid car, but the fuel economy was good and the car ran well, so I got on well. The price was also much cheaper than other brands, and if you return it without incident, you won't be asked for any additional money. The staff at the office were very friendly, so they explained well, and the pick-up service to the airport was available. (Original) I rented hybrid car, TOYOTA PRIUS. Fuel efficiency was so good. I drove almost 3000km in south island, but the fuel charged less than 300NZD. And the staff in office was kind and well explained about hybrid car for me. I was first time in hybrid. There was no extra charge after returning vehicle. If I go to New Zealand again, I'll rent a car here again. And you can take a pick-up and drop-off service to airport, if you want to. 하이브리드 차 빌렸는데 연비도 좋고 차도 잘 달려서 잘 타고 다녔습니다. 가격도 다른 브랜드 보다 엄청 저렴했고 아무 사고 없이 반납하면 추가 금액 요구도 안합니다. 사무실 직원도 엄청 친절해서 설명도 잘 해줬고 공항까지 픽업 서비스 이용하실 수 있어요.

王.

(Translated) I used to book a car for New Zealand's self-driving car (Tiida) on a rental car. Later, a friend introduced me to Hitch. I took a look at the car model of Hitch and decided to change the Prius. It was newer than the year I originally planned It's all insurance, and it's about $ 150 cheaper. And hitch's service point in Christchurch Airport also has Chinese staff, which is very friendly and convenient, and it is worth recommending. (Original) 我原先是在租租車上預訂紐西蘭自駕旅行的車款(Tiida)，後來朋友介紹hitch給我，我看了一下hitch 的車款，決定換租Prius,它比我原先預定的年份還新，一樣都是全險，還便宜了約150紐元。而且hitch 在基督城機場的服務點也有中文服務人員，相當親切方便，值得推薦。

g.

(Translated) The price is cheap, so the quality of the reception staff is not taken into account. It is not too bad, but it is not as good as expected and acceptable. (Original) 价格便宜，所以也不计较接待人员素质了，并非太差，只是没有预期好而已，可以接受的

A.

(Translated) Helpful but the car was outdated (Original) Serviable mais la voiture était vieillotte

M.

r.

R.

M.

Z.

D.

d.

U.

C.

j.

E.

M.

Y.

A.

o.

Contact

Photos