Reviews of Northwest Rentals – Auckland Truck Hire, Van Rental, Ute Hire & Trailer Rental. (Car Rental Agency) in Kumeū (Auckland).

Northwest Rentals – Auckland Truck Hire, Van Rental, Ute Hire & Trailer Rental

152 Reviews

95 Comments

Car rental agency

Truck rental agency

Car leasing service

Car rental agency

Trailer rental service

Van rental agency

12 Shamrock Drive, Kumeu, Kumeū 0810, New Zealand

Description

Information of Northwest Rentals – Auckland Truck Hire, Van Rental, Ute Hire & Trailer Rental, Car rental agency in Kumeū (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

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Open hours of Northwest Rentals – Auckland Truck Hire, Van Rental, Ute Hire & Trailer Rental

Reviews of Northwest Rentals – Auckland Truck Hire, Van Rental, Ute Hire & Trailer Rental

A. S.

The best experience I’ve ever had with a rental truck company. Dev was really helpful and made everything so easy. The trucks are in great condition and Doris was a star! Would recommend to anyone moving furniture, without hesitation.

R. S.

Dear Mabel, we got on so well together, there was definite chemistry on our first date. You're such a smooth operator with a lovely body and a great work ethic. If we weren't both already spoken for we could have let this develop into a beautiful thing... But seriously, this company is extraordinary. Usually vehicle rental companies get hammered with vitriolic reviews by disgruntled customers who had nowhere else to vent their spleen. Not this outfit though. The fact that they name their trucks tells you about the care, dedication and passion they bring to their fleet and customer service. In comparing offerings among their competitors NorWest stood out miles above the rest. The information, availability and pricing on the website make it so easy to find what you need. Top that off with superior customer service, a can do attitude, easy drop off and great communication and you've arrived at one of those rare gems in the business world - a company that truly gets it. I couldn't be happier about my rental experience and would be reluctant to use anyone else from here on in.

C. B.

Hired Billie from Dev at Northwest Rentals and could not have been any happier with the service and response from Dev when dealing with him. Among many of the challenges that come along with moving the contents of your house across cities that we were faced with, Dev managed to conform to them all. He was quick to respond and fit the hire into any schedule we kept throwing at him with a smile and a great attitude and we could not recommend Northwest Rentals any more than we already have to our friends and family. - Great Prices - Best Service - 5/5 stars for sure!

D. W.

Got exactly what we needed without any hassle. I liked being able to see availability schedules of the trucks to know what was available. Booked it and confirmed with online payment in minutes. Painless process with a follow up phone call to answer a few remaining questions. I’d be happy to use them again!

G. N.

Thanks so much Dev and the team at Northwest Rentals! The whole experience was super easy, from navigating the website, info on options (of which there are many), and then through to booking, payment and return. The trucks, utes & trailers are in great condition with easy access to the yard which is conveniently located. Backed by the awesome team who were really helpful, friendly and had a great can do attitude. With a customer exprience like this and competitive pricing, the bigger rental groups can definitely come and learn from them. Highly recommend using them - we will again!

K. B.

Devon at Northwest is a top bloke with exceptional customer relations and we have been using his services for the last 5 or 6 years now....wouldn't use anybody else in Auckland to be honest. We love his attitude and friendly nature. His trucks are always in great condition and we always love to go back. Thanks again Devon always a pleasure doing business with you! ☺

C. A.

Dev and the team at Northwest Rental were very easy to deal with and good rates also! We hired there little tipper for 2weeks and never missed a beat! great service.

I. A.

I hired a truck from the company and I am very happy with the experience I had. It was easy to hire, the price was fair and the truck worked without any issues. Will definitely hire from them again!

S. H.

Highly recommend Northwest Rentals! 2nd time in the last 10 months hiring a truck here and both times the service has been amazing and made moving that little bit less stressful. Dev is absolutely awesome, excellent communication, quick to assist with rebooking due to lockdown restrictions. Great quality truck rentals at such a good price!!

J. 2.

Easy and quick response. Used trailer from South Auckland to Riverhead and dropped the trailer off not far from my house in Riverhead. Highly recommended company. Will use this rental company again. Great staff to deal with very friendly. Thanks heaps

L. M.

Really appreciated the customer service, vehicle condition and ease of making a booking. Thank you for making my house move so easy!

T. O.

Really helpful and friendly management. It was my first time renting a large van and it was a very last minute thing but fortunately they had one available. Great service, will definitely rent from them next time. Thanks!

h. l.

Can't recommend Northwest rentals enough. We booked a truck to move house before lockdown. We contacted Dev and explained and he just kept working with us and pushing out week after week until level 3.great customer service if you need a truck give Dev a call👍😀

V. S.

Northwest Rentals were very friendly and helpful. The truck was well maintained. Rental was very easy, we would use them again and highly recommended to others.

S.

Had “nancy” beautiful truck for a day, amazing service, care from the team and very happy with the service. Most recommended 👍🏼

A. A.

Thanks so much Dev and the team at Northwest Rentals. The whole experience was super easy and the truck was a great size! Highly recommend and if we ever move house again we will be using you guys again!

D. C.

Fantastic customer service. Quality vehicles for hire. Great prices. 100% recommended! 👍

D. C. M.

Great vehicles in top condition. Suoer fast response time! Dev and the guys here have helped me at short notice a few times now with no problems! Competitive prices to! Cheers guys!

P. B.

Really easy to use, friendly staff, clean and tidy trucks, great performance engines and overall standards.

K. C.

Great service everytime. The van i hired was amazing too. Lovely to drive

J. R.

First time customer. I took the 16m3 tuck with Tail Lift to Taupo and back, about 730km's. Truck was well maintained, easy to drive and comfortable for a trip like this too. Booking, pick up and drop off was easy and staff (owner?) very helpful. Extras like a decent Hand Truck, Tie Downs and Blankets package for $18 was excellent too. I am very comfortable in recommending this company to you.

G. M.

Easy and quick communication; friendly service; modern truck - all good!

S. A.

Awesome guys to deal with, nice and easy and “Alice” worked a treat! Thanks for helping us move!

P. F.

Great friendly service and good range of vehicles available. Reliable and would recommend and use again. Pat and Kelly

M. W.

I was totally impressed with range and quality of vehicles on offer, and their flexibility arranging the truck hire I needed. I had to be mindful of meeting my needs before I discovered the range of possible 'extras' on offer. A small management team. Online services were informative and helpful - and this was followed through with great personal service - both at pickup and upon return (when I really was a bit 'jaded' from the mammoth task completed with such a very ok truck). Thanks

S. F.

My third time using Kumeu Truck Rentals and always such an easy process. This time Dev went above and beyond helping out with a last minute change and an after hours collection. Thanks again Dev - I'll be coming back for all our Truck rental needs :)

l. r.

I can fully recommend Kumeu Truck Rentals - from start to finish, very professional, extremely helpful, very reasonably priced. "Alice" was a gem to drive making the whole experience stress-free. Many thanks Dev for the great service you are providing to the community

P. B.

Have use Kumeu Truck rentals multiple times now since a bad experience elsewhere. After moving houses and friends houses I find their trucks always in fabulous condition and easy to use. Along with this, it's very easy to book and very friendly service. Thanks team!

S. L.

First time customer..last minute booking and I got a truck..It was ANZAC public holiday but bossman Dev was there to hand the keys.Awesome truck and services from him with my last minute changes regarding drop off..Highly recommended..SUPPORT LOCAL P.S I went to other rentals (the big guys)ace and pool🙄.. they didn’t seem to be too impressed with short term hiring of 4 hours..or maybe they just have a 1⭐️ Customer service kind of attitude..

S. L.

Excellent service! Great price and the truck was really petrol efficient and in perfect shape. I did a lot of research on Google and I am so pleased I've found Kemeu truck rental. Thanks to Dev and all the team at Kumeu truck rental. I would definitely recommend them to anyone. Cheers

T. H.

I can highly recommend this company. From the quote to the booking to pick up and finally drop off all went smoothly. Dev made the whole process easy. Will definitely be phoning Dev when we need to hire a small truck again. Thanks Dev you made the process easy. Also must mention very competitive pricing.

R. S.

I've used Kumeu truck Rentals twice now with amazing service,Fast communication and greatly priced. I won't use anyone else! I've used Billie truck and Carrie trucks which have the tail lifts and they can move your house efficiently! Easily fit queen/king beds standing up on side.Didnt even use much diesel. Thanks Again Dev for your help throughout! Ry & Rach

A. T.

highly HIGHLY recommend NORTHWEST RENTALS awesome availability and selection on short notice with very CHEAP rates and will definitely hire again Thanks "ROXANNE" and Devon for the awesome service👍👍

K. D.

I was very happy with my experience hiring a truck from Kumeu Truck Rentals. We moved into our new home about a month ago and have been meaning to review this service as I found them to be very genuine people. A great little family owned business makes it even better as you know by hiring their vehicles you're supporting a local business, and fellow members of the community. Great Stuff Cameron and Beverley. All the best we will certainly use your services again and be recommending you to others. Kind Regards Kyle

M.

Excellent service, lovely people, well recommended. Happy days!

M. J.

Impeccable service from start to finish. Highly recommend

3. 3.

Kumeu Truck Rentals. Big Thanks guys for a great service. Cameron an mum who runs the business are people who welcomed us an introduced us to the truck that we hired. We had no problems at all with the truck we hired . We had a 5hr trip to our new home an back in this truck an man it was so comfortable an easy to drive. Great people,great service, great truck.

S. S.

Recently had to use Kumeu Truck Rentals twice to help with the move. Easy pick up and drop offs. They have a range of trucks and vans for hire at reasonable prices. Dev sorted out everything in minutes. Too easy!

B. V.

Great company, friendly owners and very affordable pricing. I particularly like the 4 hour hire option for quick jobs. Will definitely be a regular customer. Highly recommended to anyone, especially Kumeu and Huapai locals.

C. P. B.

Great Service and a wide variety of Trucks available. Excellent customer communication. Very accomodating with the last minute change of pick up time! Would definitely hire from Kumeu Truck Rentals again!

S. G.

Great experience at Northwest Rentals, Van was new and easy to drive. Would fully recommend!

B. H.

Absolutely perfect, friendly, and efficient. I will be back for the next one.

S. H.

We rented a truck today and I have nothing but good things to say. The truck was immaculate and Beverley was very thorough and talking me through everything I needed to know. All the parts of the contract were thoroughly explained and I was on my way without fuss. Cameron was quick on the checkin at the end of the hire and didn't make me wait. I would definitely use them again if I needed anything.

J. P.

Extremely helpful and accommodating. Great service, highly recommended.

T. F.

We just hired a Kumeu Truck Rental to move house. They were great to deal with! ,The truck was awesome and easy to drive. We'd definitely use them again and recommend them.

S. W.

Competitive prices and Dev provided great service. Will definitely use again.

S. T.

This was a very successful day all round. Truck was in excellent nick and went very well. Tail lift was fantastic. It's a pain having to make appointments and meet on time, but worth it in the end...didn't cause too much grief.

M. P.

We hired "Betty" back in Dec 2015 to move from Auckland to Tauranga. Betty won our hearts - easy to drive, comfy to ride in and operate, and the fuel cost was excellent. The team were great to deal with, Cam provided a quick and easy quote and booking, and the lady who met us for pickup/drop off (sorry I can't remember her name!!!) was so friendly and helpful! Wouldn't hesitate to recommend :-)

G. P.

We have used KTR's (Alice) three times. Great friendly service each time. Alice is easy to drive, easy to load, larger than your average light trailer and a damn sight easier to back up /down a drive. With reversing camera mirror backing skills not required. Best of all Alice will keep your stuff dry while you travel, what happens at each end of your journey is up to you. Highly recommended... In the words of Arnie.......... "I'll be back".

P. O.

These guys is just amazing. Easy to deal with.

S. E.

Very professional and efficient service from Dev. Booked "Carrie" on Sunday and was amazed at how easy we got the job done, truck runs smoother than my car!

B. H.

Awesome friendly team. Trucks are very well maintained, and the tail lift made moving house a dream. Thanks Cameron, was a pleasure dealing with you.

K. T.

We use Kumeu Truck rentals regularly. They always provide fabulous service and tidy vehicles, I highly recommend.

D. M.

Amazing service, truck was modern and great to drive and tail lift was a much needed bonus. Would totally recommend this company.

J. T.

Great experience. Definitely will use Kumeu rentals again. Dev was a pleasure to deal with.

A. M.

Great value and quick response

S. L.

Very good service, truck was a pleasure to drive, would highly recommend. A+ (Made moving less stressful!)

J. C.

I can completely recommend these guys. Dev made the whole process painless and simple. One less thing to worry about on moving day. Cheers!

M. C.

I have hired trucks from Kumeu Truck Rentals a number of times now and have always received great service, would definitely recommend..

R.

Great service,competitive pricing. Trucks easy to drive and well looked after. Highly recommended

a. s.

Top and affordable rental. Friendly staffs. Big thanks to Joe and Dave for making things happen. Highly recommended. Cheers

J. B.

Great guys at KTR. Tipper truck runs great and is the best priced modern tipper for miles!

J. B.

Wicked service and makes moving big items a dream... Great trucks and well maintained. Josh & Jess

R. M.

Devon and the team are an absolute pleasure to deal with and and the trucks are in top nick👍🏻 highly recomended

c. u.

Great company, very helpful, kind, concerned for your travels when moving.

G. L.

Excellent service, great truck would definitely use this service again.

M. F.

Super helpful and friendly. Cheapest by far but quality the same. Would totally recommend.

K. i.

Fantastic truck hire. Totally recommend getting the one with the tail lift!

H. W.

Great service, good price, very friendly staff. 10/10

S. B.

Great customer service and top grade trucks, definitely recommended

R. B.

Fantastic service, equipment in tip-top condition and great value for money.

P. G.

Great service. Great price. Will be using them again.

S. B.

A bit pricey but has great customer service and are now regulars.

S. &. R. E.

Great set uo, easy from start to finish. Good people to deal with.

M. R.

Great service! Truck was brilliant! 5 stars

B. W.

painless experience I wont be going back to hirepool anytime soon

C. G.

Very impressed and highly recommended. The price was affordable and everything went smoothly.

G. R.

Excellent- all round top set up and super friendly to deal with.

J. B.

Great trucks and great service. Thanks guys.

M. A.

A good around experience. Would definitely use again

C.

Excellent service directly by owner

s. j.

Very friendly flexible customer service.

B. H.

Superb service. Excellent value, relaxed to deal with but efficient and very good communicators. Highly recommended!

T. L.

Reliable vehicle. Friendly and flexible service.

K. R.

great to deal with

R. C.

Good service

T. K.

Awsome thanks guys

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