Reviews of Ezi Car Rental - Queenstown Airport. (Car Rental Agency) in Queenstown (Otago).
Ezi Car Rental - Queenstown Airport
Sir Henry Wigley Drive, Frankton, Queenstown 9300, New Zealand
Description
Information of Ezi Car Rental - Queenstown Airport, Car rental agency in Queenstown (Otago)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
Map
Open hours of Ezi Car Rental - Queenstown Airport
Sunday
8am–9:30pm
Monday
8am–9:30pm
Tuesday
8am–9:30pm
Wednesday
8am–9:30pm
Thursday
8am–9:30pm
Friday
8am–9:30pm
Saturday
8am–9:30pm
Popular times
Sunday
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Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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Reviews of Ezi Car Rental - Queenstown Airport
A.
Emma from the Queenstown Airport team was amazing. With her quick and considerate service she has ensured some very loyal future customers. Thanks Emma!
We got a Toyota Corolla it was perfect! Well maintained and felt very safe.
R.
Everyone in ur team is extremely helpful - starting with customer care (as I had to make some changes) to desk staff at the airport. Great combination of being friendly, professional n efficient! Would definitely rent vehicles from you again.
R.
I usually don’t complete surveys, but the 2-question EZI survey asked about staff member experience at pickup. Pickup was great and then I wasn’t able to have a staff member experience at drop-off because our travel plans changed due to the recent flooding in Westport (where we originally were with plans to drive to Nelson). We ended up unexpectedly leaving our rental car in one of the designated EZI car rental spots at Hokitika airport around 4:30pm after hwy 6 southbound opened up and were lucky to catch the last flight out of Hokitika to Nelson on 10/2. However, I still gave a “10” rating for staff member experience, because we left a couple important belongings of our 16-month old son’s in the vehicle during our rush to make this last-minute flight (his scraggly little stuffed toy lamb lovey and a mirror that goes above his carseat so we can see him from the rear-view mirror). Every person we spoke to the next morning was extremely helpful in helping us track down these items. We initially spoke with the Hertz representative who called us back to inform us that the car was already gone, but the EZI representative we spoke with over the phone quickly explained our issue to and got us in contact with the branch manager at Greymouth (where the car was). They promptly called us back to let us know they had located our forgotten items and would mail them back to us in Napier. I just wish I’d remembered everyone’s names and will be sure next time to book directly through EZI instead of a third-party!! Thanks for our super clean, reliable vehicle and carseat as well as excellent customer service/teamwork!!!
K.
Didn’t get the staff members name who we picked up our car from on Tuesday 22nd Feb but he was a superstar and made the process so easy for us. He was happy to answer all my questions and really knew his stuff so if we could say thanks to him because he was our first encounter in Queenstown and started our trip off really well.
B.
Super easy online booking and then collection of the car. Everything was as described - including snow chains and ski rack which allowed us to have a great time up the slopes.
m.
Found Ezi Car Rental easy both ways with pick and drop off. The Rav4 is a great car to rent with plenty of luggage room and enough power as well.
Y.
Brand new car. Super smooth to drive and well multi-functional entertainment features. Definitely had a fantastic road trip with Ezi.
S.
Fantastic price, service and vehicle. I would really recommend Ezi Car Rental Queenstown for anyone wanting a reliable hire vehicle and great ser ice.
L.
Great customer service, very efficient pick up/drop off process. Clean vehicle interior, some damage to outside panels but didn't impact driving experience, certainly recommend EZI