Reviews of Omega Rental Cars Queenstown Airport. (Car Rental Agency) in Queenstown (Otago).

Omega Rental Cars Queenstown Airport

2135 Reviews

386 Comments

Car rental agency

Car rental agency

Car leasing service

202 Hawthorne Drive, Frankton, Queenstown 9300, New Zealand

Description

Information of Omega Rental Cars Queenstown Airport, Car rental agency in Queenstown (Otago)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of Omega Rental Cars Queenstown Airport

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Reviews of Omega Rental Cars Queenstown Airport

C. G.

Everything went well. we were collected by the van at Queenstown Airport and taken to the Omega depot. We received the car within about 10 minutes, we had a Toyota Vitz which was fine, nice and easy to drive. We extended the the rental of the car whilst we had it, this was as simple as making a call to Omega and they then charged the extra to my credit card. Drop of was nice and simple, we were then dropped back to the airport by the van.

A.

All the boxes ticked. Amazing staff that helped out with pickup and drop, very quick no hassles. The car was totally to our expectations, as requested. Our first trip to Queenstown and I wanted a good rental car for the whole driving experience and comfort for the whole family. One can never go wrong with a Rav4 and ours was a luxurious model with all the bells and whistle. Very well maintained and I loved driving it. Had to extend the rental for an extra day and the team made it happen, no problems. Full points to the Omega team for providing us with an excellent vehicle at an affordable rate. You guys have found yourself a permanent customer. Thanks for being an essential part of our memorable journey.

J. B.

I've rented from Omega once before in Wellington and it was a great service so thought I'd look no further for Queenstown. Everything went without a hitch. They picked us up from the airport quickly, gave us the car and told me to take photos of the car in case of any disputes as I didn't opt in for the excess waiver. I did and I didn't have any problems at the end. When I wanted to extend the hire by 2 days they did some juggling and said no problem. Then, when my family and I had to go into isolation for a few days, I suggested they come and get the car as it was sitting doing nothing they said they would. No problem. Then I remembered we had to go for Covid testing the next day! I rang back and said could we keep it a bit longer. They said no problem, keep it until we go and there would also be no extra charge. This was amazing news as we were already incurring extra costs in accommodation and airport car parking back home! Highly recommend this company for their service, friendliness, quick communication, and pricing. Very competitive. Thanks team, you were a great help.

J. H.

Excellent service with very reasonable prices. The shuttle from the airport was fast and easy with the paperwork only taking a minute, plus the car was as advertised - clean too. It is very nice that their cars don’t have any rental advertising them unlike other companies as that can make them more prone to theft. Perhaps my only complaint with a late model Corolla was the speed alerts - if you don’t brake fast enough going through a speed change, or if speed gets higher than what is set on cruise control it always audibly tells you to obey all traffic rules which gets very annoying after some time! It is very sensitive so if there was an option to disable it that would be a plus. I will certainly be using them again next time I need a rental car.

M. L.

Great little car: the Toyota Aqua Hybrid went over 700km on a tank of petrol.. Yes, it is a few years old, but it drove really well and Omega Queenstown were fine to rent from (we also used them from Nelson last year). They pick you up at the airport and take you to their depot to do the paperwork. We wanted to drop off after hours for our late return flight, so I dropped off the passenger and luggage at the airport, and left the car and the key at their depot (40 minute walk back to airport). All good

C. K.

Pick up from the airport was quick and easy, as was the drop off upon returning the car. Staff were efficient and the car was in clean and well maintained state. Price was competitive, especially once you factor in the insurance access reduction. Have used Omega rentals in different cities and will happily do so again.

E. C.

Easy afterhours return process. It's $11 uber ride to the airport (cheaper if you select Lakes district hospital then walk across the road). Excellent customer service by Belinda who put in the extra effort to get my booking sorted. The Rav4 4wd was clean, tidy, reliable. Competitive pricing as well compared to the rest. My 2nd time renting a car from Omega, will keep going back to them in the future.

K. W.

Super simple process! We were picked up by shuttle from the airport, taken to the office and received keys to our Toyota Vitz within 10 minutes. The car was clean and tidy, really easy and smooth to drive, great on gas. The staff were lovely and explained everything thoroughly. When we dropped off it took maybe 5 minutes or less and then were shuttled right away back to the airport. Great company and service.

O.

Fast pick-up from the airport; competitive pricing on the car we rented; easy check-out and drop off at the airport. Car was overall in good condition except for the wheel alignment that we informed Omega when we returned the car. Also we took Gold insurance but we didn't realized it doesn't cover tires; and also something like if we had a single accident not involving any other drivers we would have to pay for the towing. So not really a Gold Insurance.

T.

Got to rental car place. Rushed through even though it was quiet. Told it was a push button start vehicle. Never used one before so had trouble finding how to start car. Had to go back inside and (embarasment) had to ask someone to show me. The car had not been cleaned. When I got to our hotel I noticed the mechanics had left some kind of machine on the back seat. Next morning I had to return the machine back to the rental shop. Apart from all that the car drove nicely.

L. J.

Absolutely 💯 percent recommend using this company based down the road from Queenstown Airport which also does Pegasus Car Rentals. Shuttle pick up and drops off at the airport. Franco and his team had everything set and ready to go on our arrival, the car we booked was great for the two of us. Made the beginning of our trip to Wanaka from Queenstown feel awesome and off to a great start.

P.

Competitive pricing and nice vehicles. The staff are very helpful and accommodating with questions or changes. Will definitely be my first choice if I need another rental car. The free shuttle between the car depot and the airport is handy.

E. A.

Very easy process of collecting car and dropping off. Great customer service. Only thing was that when we picked up the car it was quite dirty with dust on the outside. We didn’t notice anything until day 2 we saw some chips in the windscreen we didn’t think we did it but we called up to let them know. Because we had gold insurance they didn’t care. So that was a relief. Although we didn’t think we did it anyway because the car was quite dirty we didn’t notice. Going forward inspect the car before leaving to make sure any damage. Or get the gold insurance lol.

A.

Great Car rental company I used in Queenstown. Very reasonably priced rentals. They've pickup and drop service from airport to the yard. Very good customer service 👍👍. I will be using their services again when on holidays in NZ.

R.

Great experience with Omega Rental Cars. We booked the Deal of the Day and received an upgrade to a 4x4. The staff in Queenstown were amazing. We also could keep the car for 5hrs more and didn't have to pay extra. Great transport service as well from Nelson drop off to the Airport. Highly recommend Omega. Great rates, friendly service and well maintained cars.

S.

First class service. Well maintained cars. The best price in the town. The process of collecting and handing over was easier than I've thought. The shuttle service to the depot (3minutes drive from the airport) was quick and efficient. Highly recommend service.

K.

Very friendly and responsive staff! The company is located at the back of the airport but they come to pick you up. The car rented to us is reliable and helped us cover lots of places in south island. Would recommend to anyone!

C.

We were collected from the airport as soon as we landed and were taken to our car which was clean & ready. Speedy process doing the paperwork and we were off on our holiday in no time. Nice quick and easy process & will definitely use Omega again.

A.

Not long after collecting our rental car, we were involved in an accident caused by a young man making an illegal U turn. Without too much problems or paperwork, we were soon on our way to a great holiday with a replacement rental car. Thank you to Omega cars for their fantastic service.

S.

Hired a little Mazda Demio for our 4-day stay in Queenstown. The car was clean, a little older so no bluetooth #FirstWorldProblem lol....No complaints about the process - shuttle came on time. We returned the car after hours and it was easy enough to get an uber (although its rather expensive for such a short drive). But can't fault the experience and would use again - got our value for money.

r.

We hired the Toyota Corolla Hatch from Queenstown and dropped it at their depot in Nelson. We used the car for seven days, and we filled the petrol three times, it was economically vehicle. The staff were very helpful, and the car was clean.

N.

Hired a Toyota Highlander, which was ideal for our trip. Efficient pick up , minimal paperwork, clean vehicle-impressive service. Returning was quick and easy. Highly recommend hiring from Omega-we ll be repeat customers. Neil and Debbie

R.

Very efficient and friendly staff, a clean, well-maintained car and above all, excellent value for money - the reason I booked with them on my recent visit to Queenstown. I will certainly use Omega Rental Cars in Queenstown again. Thanks.

S.

Rented a car from Queenstown airport. Got really good deal. Also got a free baby car seat saving me money. Pick up and dropoff was a breeze. Good car as well. Will definitely use again.

J.

Great service, pickup and delivery very smooth. And the car was just what we needed and never missed a beat. Two sets of golf clubs were no problem in our Highlander.

D.

Fast, friendly and efficient service. I hired a little hybrid car, we did a lot of mileage with no problems. Great value for money.

s.

We rented an entry level car and received a Mazda Demio. It was no Rolls Royce but it was reliable and very economical on the gas. It sat comfortably on the road at 100km/h and had enough get up and go on the hills. It was a perfect choice for my wife and I and fit 2 suit cases and "her" shopping comfortably. I have rented from Omega in the past without issue and will rent them again.

M.

Fantastic service from start to finish. They went above and beyond to help find my wife's wedding ring which accidentally fell into the gearbox. I wouldn't hesitate to recommend Omega if you're looking for a rental car in Queenstown. Thanks again guys!

K.

Great value considering what car rentals normally cost in Queenstown. Located close to the airport, but no shuttle after 5 pm, so I caught a taxi to the depot. Car was clean and had no issues (just needed to put a bit of air in the tyres) and it was fuel efficient. Friendly staff and good communication along the booking process and in person.

J.

Cool staff and very helpful but come on such a big company and during Covid19 and no pay wave and in Queenstown (crazy tourism place)- no offence. However the car price is good and got a Mazda Demio during peak rentals @ $60 per day and unlimited and got ne $40 on approx 500km can't ask for more

M. B.

We were were collected from Queenstown airport by friendly team member, taken to their offices and depot, contract explained in simple terms, shown car which was clean and well presented. We returned car, quick look over and then returned back to airport. Great service.

S.

Friendly, prompt service. The car we booked did the job at what i considered a very reasonable rate. Will use again.

A.

We had nothing to say about hiring the car in Queenstown it was smooth and with no hidden charges. They also charges the cheapest among the car rentals I was looking through that time. The car they gave us is new and very spacious, and it was the way I expected it as what I have booked in the website. Returning it was quick and smooth as well no problem with them, unlike the previous car rental we had in the South Island last year, that charged so many insurance fees that we already paid full online but kept on telling us it was different. Omega Rentals were true to what they show in their website when I booked it no additional charges in the counter. The only downside was the chain I hired, when we were fitting it, it did not fit in the car's wheel we were having hard time connecting the two clasps. I was just concern that what if we need it for emergency situation, as we already got stock on ice on our trip that week and our car skidded too but luckily no one was hurt. I hope during the pick up of the car they will show us the chain do really fit before we go. When we asked the staff upon returning they said it was the right size without showing it to us.

A.

Brilliant staff at Queenstown. Shuttle was fast once they were contacted. They made the transaction to extend our car hire after our flight was cancelled very simple and easy. Well done. We will definitely be using them again.

L.

Great service, very quickly organized us an affordable car as soon as we landed in Queenstown without any pre-booking. Staff were very friendly and helpful.

C.

Omega are not only very reasonably priced, they were the best and easiest car company to deal with! Coming from Aust, they were very lenient with the fact we may have had to cancel at last min and completely understood when the pandemic forced our plans to change - refunding the days when we returned the car early with zero resistance. They made the whole process super easy, can’t rave highly enough! Thanks guys, we will be back! 🚙

E.

Picked up my car on 31/10/21 at about 10.30am. The service by the counter staff was very impersonal. After signing contract, given car key to get on my way. No briefing on car spare tyre, tools and whether I should keep an eye on anything in the car when driving long distances to avoid a breakdown. In the advertisement on google Omega stated : 1. Free 24 AA Roadservice. IN MY CONTRACT it is stated I have to pay $90 -$165 to AA for AA assistance in case of a. Out of fuel b. Key lock out c. Flat battery d. Changing tyre Hence not sure what ' FREE AA SERVICE Omega says in its advertisement relates to?? 2. Did not receive free Omega Travel guides, Touring & AA Travel road atlas. 3. Inside of car was clean. It would have nice if the outside of the car had been given a wash to remove the dirt etc. As it was our first trip to Queenstown, it would have been nice if the service was more welcoming, helpful and informative. I hope you will accept the above, review your current practices and improve on it for the future. Since we are locals we knew where to get the information etc. I feel sorry for foreigners who hire a car and do not get some additional help to get started. Car drop off on 10/11/21 was no problem. Counter staff was very helpful including helping take the bags out of the car at the airport. Apart from the above concerns, we had a pleasant tour around Queenstown. The weather was very pleasant..abit too hot though. We had no problems with the car.

L.

Omega Rental cars provides exceptional service and rental cars at fantastic rates. I regularly hire with Omega and I have consistently been impressed with the staff and their willingness to be friendly, helpful, obliging and go out of their way. I couldn’t recommend them more!

J.

We had a great experience with Omega Rental Cars throughout our week long stay in Queenstown. It was very cost effective, and the entire process was stress free and easy. The car was in excellent condition, and the collection/ return process was very easy as well. The shuttle dropped us at the airport very quickly too which was great. 5 stars and will definitely use again next time we are in Queenstown!

R.

I thought they communicated well, and the price was definitely competitive. Not to long of a wait for the shuttle, did have to ask for someone to help us when we arrived but the lady who did was helpful and happy. Would recommend this vehicle rental company to all.

A.

Omega provided a hassle free car rental experience in Queenstown. The transfer shuttle was easy to find, the staff were friendly and helpful and the car was as expected. Value for money was also good in comparison to other companies. Very highly recommended. We would definitely hire again from this branch.

P.

Good price and really easy process for pick up and vehicle drop-off. Also used the Omega aiport shuttles that were reliable.

C.

Great little car for 2 people and their bags. Travelled really well and was very economical on fuel. We travelled around the South Island for 2 weeks and were very happy with the car.

T.

The small car (Mazda Demio) we hired was perfect for two. We used it to tiki tour around Queenstown on one day trips before making the journey to Christchurch. It was very affordable and no extra cost to leave it in Christchurch. We climbed the Cardrona Summit, and the car had no troubles. We added an extra day before the original pick up day and the staff we very accommodating. Have reccomended to our friends and will definitely use their services again. Easy transition, to drop off then head to the Christchurch Airport. Loved the service and car.

T.

Have rented from Omega 12 times in the last 5 years. They are the BEST in Queenstown. So quick, always have documentation ready. Cheapest around. It literally takes less than 10 mins to pick up and 2 mins to drop off.

J.

Very happy with our rental and will definitely use again. Friendly staff and great service with shuttle to and from airport to the depot

R.

Thank you guys so much for a seamless hiring experience. Everything from booking to the after hours return was so simple. Would definitely recommend this company and 100% would hire again.

D.

Excellent value, great vehicles, great staff. I would have appreciated an out-of-hours phone number, as we had to locate our vehicle at the Queenstown depot at night, but this was a small price to pay for a really good deal.

a. a.

I just returned my car. The car was clean, safe and perfect. The location is not in walking distance from the airport but there is a shuttle bus from/to the airport to their location. Once we arrived our car was ready to put our bags on it. Their prices is very responsible & the extra insurance price is the cheapest.

K.

Consistently good to use. Good cars Efficient and friendly Pickups and drop offs quick. And for me, the most important aspect, no hidden fees or nasty surprises post hire. Definitely recommended.

A.

At every stage of our 5 week trip which turned into a 7 week trip as we got trapped on the West Coast due to the Covid lockdown, all dealings with Omega were excellent - above and beyond! Car was great too. Recommend Omega 100%!

S.

Perfect hassle free experience. I rented a car for a week in Queenstown. The whole process was smooth and I really enjoyed interactions with them, very friendly.

O.

5 star! We are repetitive customers due to the excellent service, good vehicles and value for money. Would highly recommend.

W. H.

Friendly, happy and prompt service. Picked up from airport via 2 minute shuttle bus. Car was older model and had lots of existing scratches, but very comfortable and reliable for the week we were there. Dropped car back and quickly taken to airport via shuttle. The representative was very friendly and got us a trolley for our baggage at the airport. Would have no problem in using them again.

D.

Very good service. Our flight to queenstown was delayed and Omega offered solutions and in the end stayed a bit late after hours to avoid us having to come back the next day. The RAV was tidy and clean. Returning the car to the depot about 3mins drive from the airport worked well. We dropped people and luggage off at the airport first.

R.

Excellent experience booking the car, as well as driving it. Car was perfect, and we extended from 14 days to 16, then again to 17 with no problem.

H.

Omega was awesome and easy to deal with, including free shuttle to and from the airport. They allowed me to hire a car even with only a restricted license.

D. B.

The whole experience with Omega Rental Cars went smoothly and without fuss. We were picked up from Queenstown Airport and taken to the depot and were provided with a reliable car for the duration of our stay. It was reasonably-priced and insurance with zero excess was included. Cost of the hire (not including petrol) was only a bit over $50 per day.

0.

Car was great, extremely cheap, and hand-in and pick-up went incredibly smoothly. No issues at all, would recommend to anyone.

M.

Thank you to Omega Rentals for transporting us from the airport to and from your depot by pleasant staff. The paper work was all ready prepared so prompt processing and we were on our way. The car was clean and ran like a dream, while it had a high mileage it was well maintained. The cost was significantly cheaper than some of the opposition companies so this company ticked all our boxes. Will definitely be back in the future to hire again!

N.

Great service. Car was clean and rode well.Price was affordable. Drop off and pick up services was awesome as the depot is quite a distance to the airport terminal.We were lucky as our departure and arrival flights were within Omega's working hours. It would have been great if we were informed about the scratch and rust marks. Lucky for us we noticed it as soon as we got out the car at our first stop. The rust meant it was old, however there were also scratch marks. If we had not noticed it then we would have thought this happened whilst in our possession. Lesson learnt ,check the car before driving off. Thank you Omega

H. H.

The car we rented met our needs. Although the car having 61,0000 kms on the clock, it was very nice to drive and well maintained. The person at Queenstown airport depot was very efficient and professional. In the past when I had complained about their service, Omega was very nice to offer 15% discount on the next hire. I will definitely continue to rent from Omega in the foreseeable future. Thank you very much Omega for being “Honest and upfront”

M.

Very easy to book online and no extra hidden fees. Loved the free shuttle airport pick up and they also drop you back off once you return the car. The actual car was really great and cheap on gas! Definitely recommend Omega Rentals!

A. I.

The best experience I've ever had with car rental services so far. Our shuttle was full and it seemed it would take time to process all of us. They brought our cars close to the office in advance, and I didn't even realize how quick everyone got their keys, as it took literally a few seconds for the paper work. Returning was also super quick. Waiting time for shuttle in both directions didn't exceed 10 mins. Thanks a lot, will definitely come back again!

V.

Really easy to hire through the website and the complimentary shuttle to and from the airport was very convenient! The only thing we found was that when we arrived to get our rental car, the boot did not have a boot cover, however with a small request from us the team were able to help us switch to another vehicle and provide a makeshift cover which provided about 50% coverage - which was better than no coverage. Really appreciated the quick changes that were made for us!

B.

GREAT SERVICE AT CUSTOMER SERVICE . FREE AIRPORT TRANSFER AND REASONABLE PRICE FOR RENTAL CAR. HIGHLY RECOMMENDED .

K.

Good value car, older style And no phone charger but excellent Value and would definitely recommend and will be using again.

T.

Amazing customer service! No hassle, no stress - the Omega Team make the job of renting a car so easy. Prices cannot be beaten, and you actually get the car that you book, they never smell and are freshly cleaned inside. We will not use any other company. Thanks so much Team, see you again soon. Kristian and Tarsha

T.

Great communication in making it easy for us to pick up our rental as we were coming in after hours. Great prices as they were cheap and the vehicle we hired ran smoothly and was everything we needed and wanted while on our family holiday. Great service when we returned the vehicle and really great customer service. Will use them again when we head off on our next family adventure.

S. K.

Reliable and fuel efficient car for a decent price. The staff was very friendly and helpful. If we didn't rent a car there is no way we would have been able to see everything we did in our limited time on the South Island. Omega even picked us up and dropped us off at the airport. Definitely recommend renting through Omega.

R. W.

Car was great. Clean, well presented and ran well. Only issue was that we were unaware until we arrived at Queenstown that the Omega Depot was quite some distance from the airport. A shuttle is provided during working hours but as our outgoing flight was at 7am we needed to drop the car off at the depot at 6am and take a $26 taxi ride back to the airport. Perhaps a drop off point at or near the airport could be arranged for after hours drop offs.

C. Y. T.

Pick up and dropping of car was extremely efficient and straightforward. Took the maximum CDW for the toyota highlander and was happy I did that as my windscreen had a crack whilst my road trip. Was also very honest as they were willing to revise my quote after I told them that I had a discount code. The boot space was huge enough for 4 big 30” luggages and 5 more smaller ones. Thankfully we picked that over RAV4. Highly recommended.

J.

Awesome service, 100% Trusted, and worked great for us. Pickup from airport on shuttle, taken to Omega yard and car was ready on arrival, Very professional outline of the terms and conditions, also went around and showed the marks on car (which is also drawn on diagram to ensure no shady business for false charges) Insurance is easy to sort. Full tank, Only real rule is not damage car, be safe while driving and they have a contact number incase of emergency. Also return car back on Full tank. We did a lot of research, and this company has a high review rate because it just is that good. Will definitely advice friends and family to use Omega. Thanks Team. P.S Cars are what they say on ads too.

R.

We used Omega Rentals for 11 days around the South Island. We were very happy with our experience using them. The car was great , modern and clean ( Rav 4 2018). The service provided was excellent, they picked us up from the airport and dropped us back straight away. I will definitely be using Omega again.

C.

really happy with the rental and service, no drama, easy pick up and drop off, car suited our needs perfectly. person at pick up was really friendly and took the time to explain the t's & c's. they were also accommodating when we forgot to hire snow chains at pick up and made that easy to arrange a few days later.

A.

2nd time renting from Omega Rental Cars in Queenstown. The latest one was over this past ANZAC weekend. They are one of a few companies I've asked who allow pets in their vehicles. Quite helpful for us as we took our little 10 month old pup with us this time around. Just gave them a call when we arrived at Queenstown Airport and we were picked up promptly to uplift our vehicle from their depot. Staff were real pleasant and some of them even had a play with the little pup. We were processed quickly and were on our way. The vehicle (Family SUV, Toyota RAV4) was very clean and tidy. You couldn't ask for more for a great dog adventure.

L.

After a late afternoon flight into Queenstown, to add to our problems it was found that our booking with another car hire company had not been recorded. Although very busy and under pressure, they managed to arrange a replacement car hire within a few minutes and we were on our way. On returning the process was quick and we were on the way to the airport in no time. The prices were much lower than the big players. The car was modern and clean with all the bells and whistle's that you expect today. This will be the car hire company we will look to first in future.

S. O.

Had the best experience hiring a car from Omega, I was a first time hirer and the process was easy. They had great communication when I emailed to ask some questions. Would highly recommend

J.

Great service, car was really perfect, super friendly, efficient, comfortable. Have rebooked for another journey.

R.

Amazing fast and friendly service. The car was great and we couldn’t fault anything with our experience.

D. C.

We were very pleased with the pickup from Queenstown Airport and the simplicity of the paperwork. After having hired cars for many years this was by far the easiest to complete and to drive away. The Toyota Highlander was the vehicle we expected and it handled 6 adults easily. It was well presented and clean inside and out. I would recommend the Gold Insurance as this smooths the way and for its relatively low cost it provided peace of mind.

M.

Great experience renting from Omega in Queenstown - seamless and easy at every step and the car was great, not to mention affordable. Thanks team!

K.

Pick up and drop off was so easy, and pricing was great too. We'll hire from Omega in the future too. :)

J.

Fast, efficient, no-fuss pickup and return of vehicle. Vehicle was ready and waiting at pickup time in great condition. Reliable and no issues. A minor point - there was no USB port in the vehicle for charging portable devices, which would have been useful. No hidden costs, and conditions clearly pointed out to us before rental. Would definitely recommend Omega.

R. N.

My experience with Omega was great: at Queenstown, the shuttle pick up and car hire was incredibly efficient, the car was absolutely perfect for my South Island road trip, and the Omega team made it easy for me to drop off in another city and also extend the hire. It was great value and I will definitely return again. Thanks team!

L.

Excellent fast service both picking up and dropping off the vehicle. The car was clean and comfortable. We will definitely use Omega again next time we need to hire a vehicle.

P.

I found Omega Rental Cars on Google and read the reviews - all positive - and made the decision to rent the car we needed for our South Island from the Queenstown branch. That was a great decision. From the prompt pick up at the airport, to the efficient collection of the Corolla at the branch (it was out the front, ready and waiting), to the kms of pleasurable driving, then the speedy return of the car and our shuttle to the airport, the entire experience was first class. Thanks Omega, we will be back!

N.

Great service, great car - nice and clean. No issues. Will use again.

L.

Good prices and pickup/drop off was very quick and easy. Loved our little car - it was clean and well maintained. Staff were extremely friendly and helpful and the shuttle to/from the airport was super convenient! Would definitely use Omega rentals again!

K.

Was a quick and stress-free process once we got to our destination. Pick up was quick and then getting the car was easy. Even had the boot open ready for us to put our bags in. Instructions on everything was laid out and easy to follow. The car itself was good, enough space to fit 3 carseats at the back and plenty of space in the boot, clean and tidy when picked up. Only grumble and why it's 4 stars and not 5, was we thought the booster seats were full ones, but were only half boosters, so we had to go hire one from another source to fit our 4 year old in. Price was cheaper than most competitors so well one. Would recommend to others, just check carseats are right before choosing them.

j.

We picked up a Corolla sedan at Queenstown airport which performed flawlessly and got us all around the bottom of the South Island and up to Christchurch without a hiccup, good on gas too. We also took the "0 excess" insurance for peace of mind although we didn't have to make a claim. Happy to recommend Omega and their friendly staff.

I.

As far as I can tell this is the only company that doesn't charge ridiculous amounts for child car seats and boosters (they give them to you free!). They'll continue to get my business as long as this is the case. Also during the latest lockdown they offered to let us keep the car until they were able to open their Queestown store again - free of charge. Highly recommended.

D.

Omega Rental Cars is my wife usually used when we travel in New Zealand. She normally makes a booking online which is vey easy and they response very quick. She informed Omega to cancel the booking due to Auckland Covid lock down on the second last day of our trip started. One of the staff sent an email to confirm after checking the flight's status. Also, they charged nothing for that booking. Their staff is very helpful and we highly appreciate. On the other hand, their cars are quite new. Thank you, Omega!

I.

The Omega company is great! They reply the email within 5 mins and always help to solve the inconvenience for me. Car is clean and fully refilled, the pick up process is quick and professional! And I appreciate their shuttle bus service cause it is efficiency between hub and airport! Finally, staff are kind and polite! Really enjoy their service and I will choose them again!

J.

We hired a Toyota Highlander (or similar) and were pleased that we did actually get a Highlander as it annoys me when you request something and you get something different. We phoned once we were ready for pickup from Queenstown airport and they were very prompt. The paperwork was completed in minutes and we were off. The car was pristine ... I can’t say that upon return. We were on many dirt roads and up the mountain skiing, so it’s going to need a good clean again! Return procedure was quick and easy, and a courtesy trip back to the airport with a lovely driver. I would definitely recommend and use Omega again. They had the best price for a large SUV and service was not compromised.

V.

Easy collection and a great little car to drive around. I had a Toyota Corolla and was pretty good for me and my parents. The car can fit 2 medium suitcases in the boot. It was comfortable for all 3 of us. Travelled from Queenstown to Christchurch in all weather types and was excellent even for long disance. Great competitive price and will rent from omega again. Highly recommend

A.

We love the SUV. We didnt expect it to be that new and clean! Compared to rental cars we've had before. This was such a treat. Very comfortable for our road trip with our toddler. Price is reasonable and transaction was easy. Will book them again in our future travels.

M.

Great communication with Omega Rental cars, clear and pleasant service and shuttle pick-up and drop-off. Car was all we needed, very economical, clean and comfortable. Highly recommend for dependability!

M.

Easy booking, good communication throughout, helpful and friendly team members at pick up point. The car was in excellent working order, exactly what we ordered. No problems at drop off. Easy to change insurance option. A positive experience all around!

D.

Fast, efficient & friendly service. Fast pick up from airport and the car was ready for us to sign paperwork & go. Fast drop off to airport after returning car. Good prices. Recommend & will definitely use again.

A.

Great service. Easy pickup and drop off of vehicle. No hassles. Highly recommended.

T. (.

Recommend Omega Rental Cars when visiting Queenstown. Can't beat price but best of all was service. Called on arrival at airport a shuttle arrived promptly. Office very short drive from airport and car ready to go. The ladies were very friendly and efficient. I dropped car to city office fantastic service from lady who took my keys. Definitely using them next time. Thanks Omega.

N. N.

Best price, friendly to deal with, neat little car we hired which we nicknamed Tildie Tiida! Thank you Omega. Just so you have an idea, it cost $22 for a taxi from Omega drop off to QZN Airport in the early morning - we had to drop the car off at 6.30 in order to make our flight.

A.

We've used Omega summer and winter in the North and South. Easy transfers, great cars, excellent prices, friendly staff. Will definitely rent again.

D.

So far so good, just got in the car, gonna update review after my Holliday is over.

P.

The team at Omega Rentals were great. Picked us up from the airport quickly and we were soon off in our hire car. Fast friendly and cost effective service. Totally recommend them.👍👍

s.

Good service and value, A shame not closer to airport as it cost another $20 to uber there from Omega( after 4pm), but all in all would recommend 😊

L. J.

Excellent service. This was our first time not picking up the car directly at the airport so we were a little nervous that it might be time consuming and messy having the rental car company come to pick us up and take to their facility pick up the car. We were delighted at how quick the whole process was from calling Omega to ask for the pick up to driving out of their pick up centre in the car. Efficient, friendly and professional service at every step.

a.

I had a good decision to choose omega rentals. The car was clean and no issue. My husband and I were so happy with the corolla. I also recommend to get the full insurance, which is by far very reasonable price among its competitors. Thank you for the discount as well (I work at the hospital/DHB).

M.

The car we got was so affordable and perfect for what we needed. We were able to pick it up in Queenstown and drop it off in Christchurch and the process of picking up and dropping off was super easy. They were flexible with our travel plans and amended our dates without any issues when we were unable to fly in on the day we were supposed to. They picked us up from the airport and dropped us off at the airport in Christchurch which made things easy too! Would for sure hire from them again!

K.

Great service, quick and efficient. Car was recent model, tidy well maintained

S.

Decent car but need to be cleaner. And the smell/scent is too strong.

J.

Easy online experience with clear insurance options. Pickup was fast and friendly, car was what we asked for and was in good condition, easy to drive. Drop off is straightforward. No problems, good value and friendly people.

C.

So happy with the service here. I found it very difficult to find a company I could rent from without a huge insurance excess due to my age. Service was easy, honest, and practical. Also free shuttle service to airport is a good bonus.

A.

I've been looking for sometime before coming across them. They have a good variety of cars, really good price and most importantly exceptional customer service and very friendly and helpful staff. All of the extras came either at very reasonable price or free which makes a difference when you are on holidays and can't spend too much. I had been to Queenstown number of times but now Omega Rental is my first place to get car while I'm there.

A.

We hired a car from Omega at Queenstown and dropped it off in Christchurch 6 days later, just last week (01/04/21) . All good , customer service at depot,s , shuttle pick up , good clean car , best price available. Will hire from them again in the future.

M.

Cheap and cheerful. Cars were well used Japanese imports - good luck working the sat nav! Not the base spec nearly new stuff you get from the big boys. That said you don’t pay a premium as a result. Also no extra fees you can’t get out of. Usual sell ups like insurance etc. Much better to sort your own out online. Staff could have been friendlier. Pick up from terminal was fine. First car we were given developed a fault with one of the headlights. Fortunately we were in Queenstown still. No questions asked, we returned it and got a replacement. I’d much rather use these than the likes of Avis etc who’s sole purpose seems to be to rip you off.

c.

They were super friendly and informative staff. We just got a little run around car while we were on Holiday and it was clean, functional and made our trip so easy. The shuttle to and from Omega rentals made our trip super simple. Would definitely recommend them!

C.

We hired a rental car through Omega for 5 days recently. They promptly picked us up from the airport, the car was very modern, clean and in excellent condition. On our departure day again everything was easy with our van lift to airport quick and no trouble for them. Highly recommend Omega Rental Cars Queenstown.

R.

A great start to our trip. Easy online registration, basic forms to sign and straight forward services once there and then upon return it was just as pleasant and straight forward. The price was very competitive and the added bonus of child seat options was great. Would definitely use Omega again. Thanks, Russ

S.

We had a problem with our rental car showing a fault with the engine light on the dashboard. After returning the second one the staff member upgraded us to a Rav4. There were no problems with this vehicle. When we dropped off the vehicle, the manager was there to personally apologise and to explain why that light had come up on the dashboard - it was because where they were parked, wild rabbits were chewing through the cables. She gave us a refund for 1 days hire. She was very helpful and we would use Omega again, and thoroughly recommend them.

B.

Car was in a good condition for the price paid. Car was ready to be picked up on the spot. Communication with staff who served me was a bit unpleasant (one who knows everything type of attitude - a boarderline personality disorder with lack of pleasant customer service with a smile). Nevertheless, it was the car we hired not the service ( Lack of People Skills). The person who received the car was awesome. She had great communication skills, full of enthusiasm and lots of smile. I hired the car when recommended by a friend. I will always recommend Omega to others. Cheers. Beni Prasad Auckland

B.

This is the 4th or 5th time I've rented a car from Omega Rental Cars. Everytime has been a great experience!

A.

It was awesome experience with Omega car rental. the prices were good and the quality of car was also good. Just missed on silver car which was given earlier in photo and got different color instead. but that's just a color and doesn't compromise on our journey and experience to world of south nz.

k.

Have used Omega Rentals in Nelson in October, we were so happy with the service and the vehicle, decided to rent the car from them in Queenstown. Easy to deal with, no complications. Very reliable, helpful and cheerful staff. Will surely use them again. Kam

R.

Great service and the Toyota Rav4 AWD we had for 10 days was great. Tidy, clean and well served, a few dings and scratches but this should always be somewhat expected with a rental, especially when given a great rate and a no premium insurance policy, which costs a little extra but great peace of mind. The pick up from the airport was prompt and very friendly with the base not very far away. Quick in and out for the paperwork and keys and we were of. On the return it was all the same, and when we got out of the van at the airport I realised that I'd dropped my phone somewhere, the really nice young lady driving was great, helping to look around the van for a phone plus the office was just as prompt looking in the rental we had just returned. Couldn't find anything, but when we phoned my phone after the van had left, the driver heard it as it had slid all the way to the back. She returned, jumped out of her van and came running into the airport with it, what service plus a happy thank you hug all around, really happy to have my phone back with so many photos of of our fantastic holiday. Thanks again Omega for everything.

M.

From the time I booked the hire car to dropping it off after I finished with it I was very happy with the professional, courteous and friendly service, the team know how to speak to customers and explained everything in detail but not to bore you. Thoroughly recommend Omega Rental Cars.

I.

Great experience, hired a car for 3 days from Queenstown Frankton deport at economical price. The staff at the office was very cooperative and explained everything clearly. Rent again for another 2 days when my flight got cancelled and the customer service over the phone was superb, they offered again great car at a low cost. This is my second awesome experience with Omega Cars and I strongly recommend them. They are truly upfront and honest.

C.

Great experience from start to finish! Our car pick up and drop off was prompt and the lady who helped us with this at the Queenstown branch was super helpful. The shuttle bus to the airport was quick, there was only a minute or two to wait on both our outgoing and teitne shuttle from Queenstown Airport to the Omega branch.Would definitely use again for future trips.

F.

Great service and value for money, car was modern, clean and in good condition with a new set of snow chains that were used every day. The shuttle from the airport was waiting for us on landing and was able to drop car off after hours. Will definitely use Omega again.

K. d. C.

Omega had timely communication with us throughout! They were very accommodating despite our flight landing extremely late to Queenstown. Shuttle service from and to the airport was an excellent bonus. The car we received was tidy and did the job-- it was way better than what we were expecting for the (very affordable) price. Customer service in store was friendly and efficient. Highly recommend renting a car from them while you're in Queenstown!

C.

The vehicle was exactly what we ordered/hired and was very impressed with the service when we picked it up and dropped it off. The shuttle service to and from the airport is a nice touch and makes the whole transaction smooth and stress-less. I would definitely used these guys again and hope to sometime next year as our visit wasn't long enough this time.

Y. L.

Omega provided a great service, collected us from the airport in Queenstown back to their base. Paper work was painless and then we were on our way! Car went very well and tank of petrol lasted for our duration. (Very expensive fuel in NZ) we delivered the vehicle back to the rental company and they took us back to the airport. It was that simple!! Great service by the team, would definitely use them again. Thank you 😊

j.

Had a great car from the Omega team, a Highlander which took our two sets of golf clubs no trouble. Pick up and drop off were very smooth, staff were friendly and efficient Can't ask for more.

M.

The car that we got was clean and comfortable, we had no issues with the car although my wife did believe that she was the only one that should nag me and not the built in GPS. The Toyota corolla was very fuel efficient. The staff were friendly and helpful.

T. C.

Awesome quality of cars with reasonable price and good service. We rented a Toyota Corolla for 12 days in Queenstown and returned in Christchurch, the car was in very good condition and didn't have any problem. The service was also quite good and speedy - it took us less than 10 min to completing all paper work and getting on the road. Highly recommended!

S. W.

I was initially a bit nervous, not having used Omega before, but decided to go with them when I saw all the positive reviews - and their prices were much lower than Budget, Europcar etc. Turned out to be a good decision! They were excellent - great service, fast pickup and drop off, good shuttle bus to/from the airport, the hire car was good, no complications or complaints at all. Really good value Would definitely use them again and recommend to friends and family.

J.

While looking for a rental car in Queenstown Omega was by far the most affordable. The car we hired was a trusted and reliable Nissan Tiida. Mechanically the car was in top shape with no issues and it drove really well. The service was great. I would have given a 5 star rating but the car smelt really bad (damp wet smell). We only noticed it the next morning. After calling Omega to see if we could possibly swap the car they offered to clean it again. We never had time to wait for the car to be cleaned so we ended up buying 2 air fresheners that made the smell bearable. I would definitely use omega again and hopefully get a better smelling car.

C.

Really professional and friendly service. Office clean and tidy. Vehicle was great, very competitive price and supporting a local service provider and NZ business.

S.

Customer service was topnotch. The car did its job. We were happy with the professionalism and service provided by the Omega staff we dealt with. From our perspective, it was an excellent experience all round.

H. J.

We rented an Omega vehicle for 8 days on a ski trip. Picking up from Queenstown airport was super easy - Definitely the most streamlined rental vehicle pick up I've ever experienced! No long waits and messing around. Staff were friendly, helpful and really efficient. The car was great! I had never driven in the South Island before, let alone up to the ski fields, and on booking Omega staff gave me excellent advice on what vehicle would be the best for our needs. The vehicle was extremely clean, new and safe. Pricing was very competitive, and even better was the discount we got on our daily lift passes. We will definitely be using Omega again. Thank you!

C.

Great Service, very friendly and down to earth and the car was amazing! Clean and smooth and modern. Will be hiring again when we come back down to Queenstown!

h.

Overall we had an ok experience with Omega rentals. Other than the staff standard of communication, the Lux Toyota rental we rented was amazing, was a pleasure to drive. My customer service standards have been set high with a previous rental company and Omega did not meet those expectations. It felt like it was a chore for them to answer my questions.

V.

We were first time users of Omega and found they provided a great service. A contract was arranged in case our plane landed late so we could still drive it. At the end of our holiday we returned the car to where we picked it up instead of to another branch, which didn't seem to be to much of a problem for them.We will use them again for future holidays to Queenstown. Thanks Omega.

B. W.

Very good price and reliable car albeit older model which we knew when we hired it. When we had an ac issue the car was swapped on the same day. So overall we thought that using Omega for our third time was the right decision and we would do so again in the future. Very pleased.

M.

Shuttle service to the depot and airport is really convenient. The process of pick up and drop off easy. Car was in excellent condition and at great price. Cheers Omega, you made our trip all the more enjoyable!

D.

I have used Omega rental cars before, and once again they provided excellent service. The car was very new in excellent condition, clean and comfortable. The pickup and drop-off were fast and efficient, and the staff very friendly. I highly recommend them.

N.

Super efficient service when we arrived at the office after being picked up by their lovely van driver. Eco car, cheap on gas, got us to our destinations all over the south island. Also this is my second time using Omegas Rental services and I'll probably use them again. Thank you

G.

Excellent and smooth process from booking to pick up to return. Clean and comfortable car a couple of years old (as expected). Friendly and helpful staff, making sure everything was clear. Definitely use again.

C.

Very good pick up and drop off service and the rental cars were very good value for money. Would definitely consider them in the future when looking for an affordable rental company.

K.

Easy process and tidy vehicle, will definitely use Omega rentals again.

B. O.

Great experience! Fantastic service - easy and quick pick up from the Queenstown airport (and return). Attentive and helpful staff - my total cost was reduced by 1 x day of hire due to the time I picked up the car and my intention to return an hour earlier than I had indicated on my online booking. The car was great - matched condition and year model indicated on the booking platform. This was the most affordable option at the time of booking and the experience has encouraged me to explore outside of the usual/well known hire companies more often in the future.

E.

Had a really wonderful experience with Omega. We got a 2015 Corolla for a great price. It had a reversing camera, snow chains, etc. Had no problems with pick-up and drop-off. A shuttle was sent to pick us up from the airport which arrived within 5 minutes. Super affordable, super easy, will definitely be renting with these guys again.

S.

Awesome rentals quick and easy, but they should have mentioned that they will pick up passengers at the airport and deliver the vehicle at their near by office. Vehicle was good as promised, will hire again with Omega car rentals if needed.

A.

Omega Rental Cars offered the best price for car rental for us (no charge for over-hours pick-up and no other unreasonable charges). They response very quickly, great communication. Special thanks to the lady from the office who brought a wallet I left behind in the car before my flight departure.

B.

Hired a small Mazda for a week from Queenstown Airport branch. Free pick up service 2 mins away. Had the Gold insurance cover so no worries about bumps or scratches. The car wasn’t new with 60k+ on the clock but was in good condition and performed well. I have no complaints with the service from Omega and would recommend them if you need a good value runaround.

T.

Excellent car quality (7seater SUV) for a great price. The pick up and drop off service was seamless and quick. They had great communication via email when booking the car and adding second drivers. Highly recommend.

D.

Booked a car from Queenstown airport office NZ. The booking process was fast, efficient and excellent value. On arrival, I was picked up quickly from the airport and taken to their nearby office. Despite being very busy, the staff at the office dealt with my rental pick-up perfectly. They completed the paperwork in very good time, talked me through everything in a friendly but efficient manner and I was on the road very soon. The car was super clean and in good condition. During the rental period, I called in to add a friend to the additional drivers and this was made super-easy and dealt with clearly and in a matter of minutes on the phone - we didn't have to return to base, simply scanned her driving licence on a mobile phone and emailed it over. Confirmation that she was covered came back immediately. On returning the car, I was again struck at how efficient and friendly all the staff were and I was dropped off at the airport in a matter of minutes, despite being the only person who needed it - no waiting for the van to fill up, as I've experienced elsewhere. I'd like to mention a young guy in the office called Jimmy who was super-helpful and pointed out a mistake on my original booking that I'd not noticed, rectifying it immediately (he didn't need to do that as the rental was over and I hadn't noticed). Overall, Omega is a really good company and far superior to some of the other 'value' rental car cos I dealt with whilst in New Zealand (or elsewhere in the world, actually!). I would highly recommend them over any of the others and their prices and condition of their cars are great. I will now be looking for an Omega whenever and wherever I travel.

d.

Booked through Airport Rentals who sub-contracted car hire to Omega and Airport Rentals issued insurance. Insurance was very confusing to Omega who wanted to add more, confusing to me with my travel insurance also. Vehicle was 7 year old 2012 Mazda Demio, very beaten up with smashed and rusty rear wheel arch, scratched, dented all over especially the roof. They would not exchange for better presented vehicle, said all stock committed. Very disappointed as used for wedding. When driving there was a noticeable delay in the auto transmission when it changed gear. This was particularly discomforting and happened a lot because there are many hills in Queenstown- it had a small motor. Old model 2012, no automatic head lights turn off nor GPS. Omega staff pleasant to deal with. Would only consider them next time if I was guaranteed a well presented car. Transport to and from airport good.

K.

Beautiful Rav 4 had only done 21K on the odometer. Did not skip a beat and we had the most seamless and reliable trip. Collecting us from the airport and returning us back was prompt. We had paid up for comprehensive cover, it was a fast and efficient in and out of office experience. Staff were all friendly. Truly recommend Omega Rental cars to anyone considering hiring a car in QT.

M.

Great rental experience with Omega Rental Cars Queenstown NZ. They picked us up from the airport, friendly staff had everything ready to go including a terrific and reliable little car. All went well without any problems. Well done and thanks for making it all so easy.

R. E.

Probably the easiest car rental company I have ever dealt with. There were absolutely no hidden costs or nasty surprises. Everything was explained perfectly in the booking process online - and on confirmation, they even sent video links on how to fit snow chains etc. Really forward thinking and quite rare these days - not trying to leech a few extra dollars out of you by springing costs on you when you arrive and basically leaving you no choice but to go with it. Very impressed, and won't even bother considering any other companies from here on in when travelling to NZ. The car itself was great as well - as was the standard of customer service when we arrived in person.

R.

Our car was alright the person who used the suv before us looked like it got side swiped because their was a big long scratch on the back passengers door which we got a discount for. The car seat looked worn out but it did the job. The price for rental was awesome though. Friendly staff.

O.

Outstanding service. Staff super friendly and supportive. Easy check-in and check-out. I got exactly what I paid for in terms of the car: excellent conditions and clean. Transport for and from the airport to Omega offices quick and easy. Again, happy with Omega, will try it again in future holidays.

P.

Very easy to deal with quick and efficient. I liked that the car was ready out front on arrival so after signing 3-4 times your in your car and off. Good location at Queenstown airport as you leave the car rental you drive right by a bunch of supermarkets and stores so you can grab stuff before you head off. Nice friendly staff, happy to help load and off load luggage which was appreciated. Would definitely recommend 😀

C.

Very happy with our experience at Omega Queenstown. The shuttle from the airport was there to pick us up within minutes of our call, and collecting the car was painless and quick- much quicker than the big rental companies! Adding an extra driver was free, which gave us the peace of mind to have two drivers. The car was great- a couple of years old (as advertised) but clean and sound and in good condition. Drop off back to omega at the end was also painless with zero paperwork- simply hand over the keys, then straight in the bus to the airport 5 mins away. Thanks very much to the super-friendly girls at Omega! You made our holiday so much easier, and at less cost than any of the major car hire companies.

K.

Really really cheap yet super easy and great service. Would highly recommend and would definitely use again.

R.

This a great rental company. Good pricing on their cars. Quick pick up and no waiting after paper work. Really helpful and friendly. This all helps take the stress out of travelling. The drop off was the same, very quick. Thank you Omega and all the staff at queenstown.

C.

We decided last minute to hire a car more fitting for alpine travel. They were very busy but said "No problem". The rocky alpine landscape flicked and our windscreen cracked. Phoned them up and they said "No problem" Heartily recommend Omega

C.

Pick up and drop off was easy. The car I was given functioned fine. Reasonable number of miles. Only wish the windshield wipers worked better and it was more clean when I picked up. Guess you can't expect A+ service though when you rent the cheapest car during the busy season. Would consider renting again.

P.

Really good cheap rental car - older compact over new year for a couple of weeks at least $12/day cheaper than any other budget offer at the time. It ran around fine and economically for us. Pick up and drop off service from Queenstown airport was efficient and the team were friendly. I wasn't so impressed about the conditions relating to excess/"third party insurance" - once it becomes arm's length like that the rental company just charge you (like it or not, fault or not, their discretion) and it's up to you to deal with the insurance company that their website offered to you :~ Fortunately we didn't have any damage or claim. The insurance company also appeared to have overcharged our credit card by $80 compared to the documentation they sent us. That query was resolved when they provided the summary that showed they had taken $80 deposit towards the car rental at the time. So when it came to taking the money they weren't a third party after all. ???

D.

Great value for money and the Toyota Corolla sedan was perfect for the 4 of us.

T.

Omega rental cars was great! The whole process was simple and straight forward. When we picked up our car, Rose was very helpful and answered all our questions. The drop off was just as easy and quick. Would definitely use again if we are ever back in Queenstown and definitely recommend.

C.

Good experience, quick and easy pick up and drop off. Will use again.

K.

Omega were fantastic to deal with. Vehicle was modern, in great condition, and offered no problems whatsoever. The Value for money was amazing, and I highly recommend the full insurance offering if driving out on the southern roads. We had a stone crack the windscreen on the way out to Milford Sound, and was super easy to deal with the friendly staff. Pick up and drop off were timely and friendly. Will definately use Omega again where possible.

L. R.

Great experience with Omega. There was a slight oversight on our behalf checking the confirmation (I correct drop off point we didnt pick up) but Omega was able to change our booking last minute to accommodate at no extra costs. The car was great! Drove beautifully, no issues at all. All the staff at both Queenstown Airport and Christchurch airport points were lovely! Highly recommend and would rent again!

C.

They were easy to deal with and car was fine for what we wanted.

m. k.

I would Highly recommend Omega car rentals to Everyone. The rates are very competitive and the car was reliable and comfortable. The staff are a pleasure to deal with and they provide exemplary service. As a side note the rates are so low it makes perfect sense to opt for the no excess insurance cover as it offers peace of mind. Based on my recent experience we would definitely use them again when we travel next time to NZ.

J.

Good pick-up and drop-off service. Car valet in haste, but drove well with no problems. For some reason, onboard navigation system did not recognise correct Omega home address (202 Hawthorne Rd), a bit frustrating. Overall, would be happy to use Omega's service again. Thankyou.

T.

The entire process of booking, then picking up car and returning it was pretty easy and seamless. Car was in good condition. Had no issues anywhere. It took us just 10-15 minutes to drop off the car and reach airport in their shuttle. Although picking up took some time. They have better rates than others as well (added bonus).

S.

Great hassle free car rental for our 6 day south island trip. Thanks

A.

Hassle free booking. Quick pick up from the airport by shuttle and my rental car was ready when I arrived. Again readyand quick process when I returned the car. Highly recommended.

A.

really happy with their offers and service. We booked a budget car for 32 per day for 23 days during the super peak period (Dec-Jan). Upon arrival they upgraded the car to premium at no extra charge. They were really nice in arranging pick and drop to the airport. Explained everything at the time of pick up and the drop off took less than one minute (super efficient and nice people). ooh did i mention, cheapest in South Island and by far the easiest rental company. Highly recommended

d.

Hired a Rav4 from Omega for 23 days for our tour of NZ. Picked the car up in Queenstown and dropped it off in Auckland. Pick up & drop off from/to airports via shuttle were fast and easy. With the gold insurance it came to around $55 day. Car was faultless and Omega were a pleasure to deal with. I would happily use them again and recommend them to anyone wanting to hire a car for their NZ travels.

L.

Had rental car a Nissan Tiida for 10 days hire in the lower South Island. Was an amazing car that did all we wanted and we did a lot of mileage. All dealings with Omega were great with everything going smoothly and according to plan. Staff were efficient and friendly.

K.

Nice and smooth transaction, even got the follow up email and pick up for our party of 13 on the shuttle was good. Great team and no hassles even when we got a parking ticket. Sorted and thats what you like when your on holiday is just that no extra hassle, just pick up drive and drop off. Reasonable prices even accomadating when we wanted to swap to a bigger car. Thank you Omega Recommend to All A++++

I.

The service at Omega was good. Pick up and drop off of the car was smooth, including the shuttle to and from the airport. The car itself was also good. We were travelling with a child and they provided and installed a child seat. During booking, the car I initially requested was not available, so they contacted me and offered another, more expensive, car but at the price of the one I originally expected.

R. N.

Easy to book and no fuss. Low thrills second tier cars but first tier service. They were polite, quick and helpful. When booking they gave by far the best information on booking and using the car on the Inter-islander ferry and booked the tickets for us at no extra cost above the normal ferry ticket. The car was a good little workhorse, even when taken down some unsealed roads and so we had no complaints. They have the odd scratch and bump and quite a few miles on the clock but ours was ideal and economical and large enough for all our stuff for two (and some). Airport transfers were efficient with no issues. Therefore we would recommend them and use them again if visiting NZ.

M.

We had our shuttle ready to take us to Omega HQ as soon as we landed, our rental car was all ready to go and the staff were prompt and friendly with handing it over to us. The car was in great condition, ran well and served all our needs during our 4 night stay in Queenstown. We clocked about 700km in it with no problems! Even taking it as far as the Milford Sound. We will definitely be back. Thank you Omega Rentals!

J.

We have rented Omega cars for many years now and each time it is part of the experience. The car interior was very clean, we had no mechanical problems and the car drove very well and the brakes were excellent which I found very reassuring on the hills of Queenstown. Also the staff are efficient as well as very friendly and welcoming, and provide transport to collect the car in the beginning and do a drop off at the end of the stay, at all times being very pleasant. It was an overall good experience. Thank you Omega.

j.

Somehow my booking went wrong. We ended up with a booking for Auckland instead of Queenstown. This was only realised when we arrived at Queenstown airport. The staff were so reassuring and just swapped the booking over and organised the shuttle bus to collect us. Our car wasn’t shiny and new but we were so pleased with the value it felt great! Collection and drop off was easy. I think Omega car rentals is great value and staffed with people who focus on customer service. Thanks

I.

Good customer service. Up to date vehicles. Franko and the team was the excellent host. Certainly will be back for next holiday

B.

Great service at the Queenstown branch, great car and a great price! Will certainly be using Omega Rentals again in the future. Barry B.

M.

Really Good! Really really Good! Affordable prices, door to door service. Customer skills at a high level. Reccomend 100%

R.

I found Omega Rentals to be friendly and helpful from pick-up at Queenstown airport to drop off at the end. I was travelling with my Mum who is in a wheelchair and Omega staff were very accommodating. I would recommend and use Omega again.

F.

Easy pick up and drop off with shuttle service and convenience of airport or city offices in Queenstown. Prices were great and car was perfect for our trip out to Milford sounds. Thank you so much! Would highly recommend.

D.

Easy pickup from the Queenstown Airport with great communication. Easy to deal with and great value for money. Would happily use them again

S.

Very friendly staff, and very good service. We got a RAV4 that was in very good condition, and very economical. Shuttle service was quick and on time. Competitive prices compared to other rentals around the area.

A.

Far better than expected. Value for money great so I'll be using again for sure. Arriving in Queenstown we were picked up from airport within 10 minutes of calling. Car was good and reliable and introduction on picking up of car of contract detail and things to note was excellent. Returned in Picton no issue either.

J.

Omega car rentals in Queenstown NZ were very efficient great to deal with. Hired a great Toyota Rav late model awesome car. Nothing was a issue from booking pickup driving to drop off I would use them again as 1st choice

C.

We rented the car Toyota Corolla 1.8 cc engine during our winter getaway in Queenstown for four days. Price wise, it was a good deal considering our length of stay and they coordinated well with the car seat and trolley rental company to have these baby stuff attached into the rental car as we traveled with an infant. The staff were so accommodating and friendly. They explained everything about the terms and conditions and made sure we understood its terms. The car was slightly new with odometer of around 55,000kms. Good speed and runs very smoothly which made our trip more enjoyable as we have a great view of the South Island scenery. All in all, I recommend omega car rentals for those planning to visit Queenstown or in New Zealand in general

R.

Really efficient and straightforward pick up process from the airport and then it took just minutes to complete the minimal paperwork and drive off. And even easier drop off with a lift provided to my water taxi departure point on returning the car. Rental was point to point and could not have been easier. I was recommended Omega by friends who live in New Zealand and very pleased they did.

L.

Renting through Omega Rental Cars, was great. Communication with them before my pick-up was better than the global conglomerates such as Avis, Hertz... Nothing fancy about the car as I took the budget option, but was still good enough for me to rent a second car with them when I arrived in the North Island of Auckland. Would use them again, and would definitely recommend to friends traveling to New Zealand in the near future. Friendly, helpful, and great service.

E.

Great Service and Quality Control We picked up our van in Christchurch and getting our vehicle was quick and painless. Our first stop was Mt. Cook and during that drive we noticed a problem with the steering column rattling. I called Omega in Queenstown as that was our next stop. They said there would be a replacement van waiting for us in Queenstown, when we arrive. Not only was it a much newer and better vehicle, there were no questions asked and the process of switching vehicles was smooth and efficient, and the staff very helpful. We dropped off that vehicle in Auckland and again, the process was seamless and the Omega reps. very helpful and professional. I highly recommend Omega to anyone wanting a care-free driving experience around New Zealand.

K.

We hired a car for 4 days on our recent trip, we found the bond to be affordable (only $400 vs $3000 with other companies!) and the insurance cheap, and we ended up with a lovely clean fairly new little car which was perfect for 3 of us with loads of room for luggage still. Great pick up and drop off service too. We’ll use Omega next visit for sure.

G.

We had a 14 day rental and were very pleased with the service at pick up and drop off; the friendliness of the staff, and the cars performance. We hope to use Omega on our next trip and have no hesitation in recommending them

s.

Really impressed with these guys. 9 days rental with full insurance.... HALF the price of Avis, Hertz, and about a third less expensive than most of the other smaller companies. Excellent shuttle service at both Queenstown and Christchurch, and really quick check-in and checkout. The vehicle was a 2017 Subaru Forester - in excellent condition. Very happy. Thanks.

J.

Great service. Prompt pick up, quick processing. Car was as expected. Nice surprise was how efficient on fuel it was. Only criticism is that the website says the trip to Omega Depot from the airport is 2 min but it's more like 10 min (as the Omega chauffeur told us).

G.

First time using Omega Rental Cars, we had excellent service from Queenstown NZ depot,airport pickup excellent, picking up our car was efficient and the lady was very good and helpful.Our car ran like dream.Drop off at Christchurch depot was also very quick with transport to airport only taking 5 min. Thank you Omega Rental will use you again. Geoff

A.

Easy to deal with, we picked-up 'after-hours' and our car was easy to find. Car was as expected - nothing fancy but just right for what we needed. Highly recommend.

I.

Had no problems. Pickup and drop off. Had a Nissan Tiida. Not the most powerful car but ideal for our purposes. The boot is huge and fitted our large 120L bags. For a small car the legroom is impressive. All in all a positive experience. Would use Omega again. Value for money.

H.

We hired a compact car from them for a week. The rental price per day was reasonable. The pick-up and drop-off in the airport also went smoothly. Staffs were efficient. Will definitely use their service again.

R.

Great value rental service. Fast service with a reliable vehicle at a great price.

J. G.

Excellent service! We picked up in Queenstown and dropped off in Auckland. The car was older with 170,000k, but worked very well and got good gas mileage. And got us up and over the mountains with no problems! The GPS we rented was easy to use and accurate. We'd use Omega again.

V.

Efficient service from the customer service team at Omega which offers great value to customers. The price was a lot better than other car rental companies. Thank you for arranging drop of at Airpark Canterbury which also provided excellent services. They quickly took us to the Christchurch Airport in time for our check in.

C.

I don’t usually do repeat reviews but we have rented a car this week from Omega and been pleased with the price , service and the car. Omega were the cheapest I could find and an AA members discount made that 10% better. A major benefit is that they don’t charge one way fees. We rented from Queenstown and dropped the car off in Nelson.

T.

Unbeatable price for a 23 day car hire. Got a great little Mazda which suited my needs perfectly. Prices are low as pickup and drop off are off site from airport but shuttle bus was quick.

d.

The young lady that handled the paperwork was super friendly and helpful. I had a one way hire to Christchurch and the team at the airport depot where excellent, would definitely recommend and use again

A.

We hired a Highlander for 10 days with 3 kids under 7 so there was plenty of room for luggage and a stroller. The child seats were provided with no extra charge which was a real bonus. Also we found the whole airport shuttle pick up and drop off procedure very fast and pain free. Having opted for full insurance we enjoyed our trip with peace of mind and would not hesitate to recommend Omega rentals to anybody looking to self-drive around beautiful New Zealand.

L.

Great car hire company - good cars, great rates, friendly helpful service at all locations. Highly recommended. Hired numerous cars from Omega - wish they had a loyalty scheme.

V.

I hired a car from Omega Rental at Queenstown last week. My experience was very pleasant. I was picked within 10 minutes from the Airport to their office. The car was all ready and we spent less than 5 minutes for the paper work. The car was not new but was excellent. The return was just as quick and easy. The price was also good. I would rent again from them.

J.

A really good experience. We were picked up within 3-4 minutes. The car we chose was for it's cheapness, as we have a holiday house there and just needed a run around for 10 days. It was absolutely reliable. We had no problems and fuel was cheap as it went a long way on not a lot of dollars. When we arrived back at the depot, early because our flight had been changed and was earlier, a pleasant young woman leapt up and said she would drive us in the car straight away to the airport. Just what we needed. Thanks and I will book again with Omega.

J.

Booked online for a eight day trip on the south island. We were picked up at Queenstown Airport by the shuttle and taken a short distance to pick up our car. We had a Rav4 which was brilliant, ran perfectly and only had 40k kms on it. Omega were fantastic to deal with no fuss and quite a bit cheaper than the major car hire companies. We dropped our car back to the Christchurch depot and were shuttled efficiently to the international airport. Cannot fault this company and would highly recommend to anyone planning a trip to NZ.

R.

Easy to book and easy to talk to for details as necessary. The slightly older cars are still really nice and it seems crazy that people think they have to hire a brand new car and pay top dollar. This company did everything you want them to do. No complaints at all and that is something I don't say often.

K.

Very easy to deal with and everything worked and did what it said on the tin. The pick up to/from the airport was easy to arrange and friendly. The car was out the front and ready to drive away. Full insurance cover was simple to sort and covered all the expected things. Forms were quick to read and sign. Highly recommend.

r.

I booked the car online. Got picked up at the airport in a van and taken to the office where I got the car for hire. Staff were helpful and friendly. All went smooth and it was a good experience. The only downside that can be said is the office is not in the airport itself, so there is an extra transfer of people and luggage to a van which picks up and drops at Airport.

A.

Best value for the unbeatable price! I’ve used them twice now; once for a one way trip from Picton-Queenstown, and another time for a Queenstown pick up and return. Smooth service both times. Especially appreciated that there was no additional fee for my one-way trip, a lot of companies I looked at charged $200 for this. Cars are a little older than usual, but I prefer it. You look like a local and they don’t “brand” their cars with Omega stickers, so nobody knows it’s a rental (good alternative protection for your belongings even though you’re in NZ and should never worry anyway!). All in all, great experience with this company. Thanks!

B.

No problems at all. We called the Queenstown number on arrival and were promptly picked up and driven to their airport lot. New offices and car park are being built, so the place was a definite building site. The car was ready and waiting. No problems with the paperwork following the on-line booking. We paid for the car, were provided with information on the Auckland return location and off we went. 3,550 km later we returned the car which was also a simple process. Car was a bit gutless (our choice of car, 91 octane fuel and it had done 188,000 km) but was it cheap and we just traveled a bit slower which is easy to do on NZ roads. Have hired from Omega before and would hire from them again.

R.

Hired car in Queenstown for drop off in Auckland 24 days later. I have used Omega exclusively for cars for the last seven years that I have been travelling to NZ (usually two times a year) as I have family in the North Island. This is the first time I had picked up a car in the South Island and the experience was the same as that in Auckland. Company doesn't provide the newest model cars, but they are reliable, tidy and priced accordingly. I have never had a problem with any of the vehicles provided and service has always been prompt and courteous. I have recommended to friends and will continue to do so.

S.

Excellent service. We organized a car through Omega Rental Cars over the phone in Auckland only 2 days out from an unscheduled trip due to a Family matter. Upon our arrival at Queenstown Aiport, they were there waiting for us to be collected by a shuttle and taken back to their Queenstown office to collect the car. From arrival at Omega to driving out was like 5 minutes. Same on the return trip with quick drop-off and shuttled us back to the Airport for our flight. The car we hired was a Mazda Demio and what an excellent car to drive and very economical to drive. Omega Car Rentals actually helped made our trip smooth with no problems as we were facing with no vehicle to get around while we are down there for 3 days. Many thanks, Sean Lynch.

R. H.

We have used Omega Rental Cars Queenstown Airport for a number of years now and can't fault them. The cars we hire are usually the cheaper car which are usually older models but they are comfortable and have got us around the South Island with no problems. We just returned from another great trip. The car this time turned out to be a newer model which was a nice surprise. The staff are always friendly and the pick up and drop off is fast and efficient.

H.

Found Omega Rental via google search and selected the company due to great review. We rented the car from Queenstown to ChristChurch for 9 days. The web booking was user friendly, costing was transparent without hidden cost until the previous company i rented the car in North island. The best was the efficient of their customer care. I received a follow-up call almost instantly from Omega Rental after my online booking was made. They allowed me to adjust my requirement after finding out on my itinerary. The pick-up from airport and drop off was also very efficient.

C.

Belinda & her team have made our vehicle rental experience a breeze during our recent holidays in South Island, New Zealand. They have been extremely professional and responsive to our requests and requirements. They have exceeded our expectations and many thanks for contributing towards our enjoyable holidays. Will definitely recommend Omega Rental Cars - Queenstown Airport Car Hire.

T.

Our flight was delayed from Sydney. I have no means of communications apart from email. So I've sent them an email to inform that our flight is delayed. Didn't expect a prompt reply. Then when we arrived at Queenstown we only had to wait for a few mins to be picked up by their shuttle and drove approx 5mins to their office. The staffs were very friendly and explained in details the legal documents for renting the vehicle. We were even got an extension to return the car. So basically, everything went smooth from pick up and return of the vehicle. Thank you Omega Rental Cars 5 Stars from us.

A. L.

This is always my experience using Omega: reliable cars, friendly efficient service, and so economical. Queenstown was no different. We were picked up at the airport and 15 minutes later we were driving away in our clean and roomy Camry. No fuss, no wasting time. Excellent.

J.

We had a good experience with Omega on our recent trip to Queenstown. Our car was all ready to go, with roof racks already on and car seats in the car. Paperwork was simple and relatively quick. The car was good quality - and great value compared to the competition. Overall really pleased and happy with our first Omega rental.

R.

Great service. The staff is amazing - very helpful and friendly. I've never had a problem with their cars. I have rented from them for a number of years and will continue to use them when i visit New Zealand.

R.

Awesome customer service, very quick and easy to deal with. Prepared car ahead along with items that we requested. Car was clean, reliable and cheap on petrol! Enjoyed the pick up and drop off facility from/to airport. Great experience 😁

R.

We rented a 4WD for skiing, loved the car, clean and almost new. Fast pick up and drop off from airport. Had a problem with the ski rack and they swapped it over for us straight away. Fantastic service, would definitely use again, and very competitive price.

S.

Pick and drop off was quick and easy. Interior of car was clean. Car (Toyota Corolla) was a nice car. My partner and I thought that the staff at the Queenstown office were a bit brash, but five stars is due because the price and the car were great.

K.

Omega Car Rentals are great, we’ve used Omega twice now and both times the experience has been awesome. Super helpful and friendly staff, cars are perfect (great range to choose from), easy pick up and drop off. Can’t fault Omega at all. Thank you.

N.

We booked with Omega as they had the best price. We needed a people mover and received a very tidy Toyota vehicle. There were no hidden extras and they even threw in the two car seats for the kids for free, every other company that we looked at charged for this. They were very helpful and friendly at both pick up and drop off. We will definitely be using them again! Thanks again.

A.

I found the booking experience easy with competitive prices. The pick up from the airport was fast and friendly. We filled in the paperwork and was given a local area map. The ladies in the office were very lovely - which was especially nice after our luggage hadn't shown up. Drop off process was also super simple with a petrol station 100m from their office. Also had a fast return trip to the airport. Thoroughly recommend Omega when you're in Queenstown.

E.

Cheapest rental I could find in Queenstown from a company without a host of poor reviews. Car was old and barebones, with almost 100,000 miles on the odometer. But it functioned just fine and more than met my needs. Staff was pleasant and efficient. Airport pickup was timely and they graciously dropped me off at a hotel on the way back to the airport per a special request. Only real problem with car was a kind of crummy radio. I would rent from them again, but maybe be a bit more picky about exactly which car I accepted.

M.

Very easy process of getting picked up from the airport and shuttled to the office. The paperwork took about 5 minutes to do and just a review of the guide for driving in NZ (do read it if you are used to driving on the right side of the road!). The car worked well and was clean and the drop off process just as simple as the pick-up. It was also nice that you weren't a constant advertisement with huge stickers on the sides or back of the car. I feel like those almost put a target on your back for break-ins. Two thumbs up for Omega for not doing that! All-in-all a great value!

D.

I really recommend Omega rental cars as it is pretty simple. Online booking is easy and you get what you wanted. The staff was great and it took only 10 minutes to do the paper work. Return process was simple too. We hired three cars for a week as our group was big. They were all great cars.Thanks to Omega and we would come back😀

J.

Omega was a great rental to deal with. The car was what we had booked for and we had no problems with it at all. The instructions and liabilities were clearly spelled out before we took the car out. Needless to say, thanks to Omega, we had a wonderful trip of Queenstown and around. we gathered some amazing memories. Returning the car was a bit of an issue, but that was due to the relocation of their office. I am sure that will be sorted out once they are up and running :)

E.

We rented an economy-category vehicle that had done 150,000 km before us but was nevertheless in good nick. Service at Omega was great - I've never been served so quickly and efficiently at any other car rental company. Highly recommend.

A.

This is the second time I have hired from Omega rental. They are very easy to deal with and have amazing cars. We had a 2017 Subaru Forester which was in great condition and drove very well. Will definitely be going back to them again. It would be nice if they remember there existing customers though, so don’t have to go through the whole license thing again.

N.

Hire 2 trips with OMEGA, overall happy with the service. one in Queenstown was not impressed, car was dirty inside and out. One from Wellington is really good, it's a brand new car staff were friendly and responsive. Will recommend this if you need car hire in New Zealand

M.

Omega car rentals were very friendly and professional. They picked us up pronto on arrival and had our car ready straight away. Car (Rav 4) was in excellent condition and great for snow conditions. Retuning was fast and efficient and dropped us back to airport straight away. Highly recommend omega car rentals. Marc

K.

Overall, service of omega was nice . one thing regrettable was ferry ticket arrangement since my contract included ferry transportation. Call center sometimes is sth difficult to efficiently communicate with due to one reason or another. It would be better to give customers reminders for the ferry schedule available and let them opt out the time of transportation, which will definitely enhance the quality service of Omega. thanks!

A.

Excellent service received from Omega Rental Cars. Pickup from the airport was quick and easy, in to the office for five minutes worth of paperwork and a quick vehicle check and we were on our way within half an hour of landing! Lovely vehicle with absolutely no issues - will definitely use Omega Rentals again. Highly recommend.

E.

Great car rental experience. The pickup and drop off went smoothly. The option of one way rentals is very well priced. And, I liked the bonus option of avoiding ferry fees by switching cars at Picton and Wellington (if travelling between south and north islands). Would definitely recommend Omega.

C.

The team at Omega in Queenstown have been first class, really accommodating during the lockdown as we kept the car for longer than expected and they really helped out. They even checked around to see what the competition was doing and if they were offering the same or better and let us know. Really impressed with them all (esp Rose!)

C.

Great company to hire your car through. We had no issues with hiring, picking up or dropping off. The staff are incredibly friendly which was a great start on our first trip to Queenstown. We will definitely be back and will certainly hire with this company again.

T.

quick process, both picking up and dropping off my car. car is pretty old but still efficient and comfortable to drive. overall good value, 10/10 would recommend

s.

It was super easy to rent with Omega. I booked online, got picked up from the airport, and had the car within 15 minutes or so. No complications. A few questions about driving on the left side. The car ran great. Nothing fancy, but I don't really need a brand new car to get around. Would certainly rent from them again.

B.

Our flight into Queenstown was over two hours late By then your office was closed - not to tell you how to run your business but you do close earlier than almost any other car rental company in town. We investigated other company businesses still open, but found your SUV priced far more reasonable than other companies....paid the taxi fee to our hotel. Your e-mail message prompted a call the next morning and you were courteous enogh to come by our hotel to get us rather than requiring that we return to the airport...thanks for that. The car rented to us looked like it had not been washed for a long time. We asked that you clean it up and your attendant drove it to the car wash....which we appreciated. Having failed to arrive the afternoon before we thought there might be a reduction in the charges.....not agreed to. Car ran beautifully Returned on schedule we appreciated the lift back to the airport. No complaints Your staff was courteous I doubt that any other car rental outfit in town can do any better.

J.

Great service, competitive pricing and smooth pickup and drop-off process. Car provided was clean, comfortable and efficient. I would definitely consider Omega again. Thanks.

S.

We learnt about OMEGA and its 5 star rating and thought of giving it a go.. And sure enough,, they did not disappoint.. We. Couldn't fault them for anything.. I rented a car with them for 12 of the 14 days,,, I was in NZ. They are punctual,, affordable,, and rank so high because of their very good customer service.. They will definitely get my business,, when I return back to NZ..

B.

I have hired cars from Omega on 3 seperate occasions and cannot speak highly enough of them! Great clean cars, amazing value, friendly staff and quick inspection upon return. I found them very fair and honest to deal with unlike other companies I have used who try anything to charge for extras or for previously caused marks/damage to car. Never had anything like this with Omega on 3 occasions. Highly recommended!!!!

R.

The Toyota Rav 4 was awesome on the winding roads of NZ and I felt safe as. Service at pick up & drop off was great too! Car hire was priced competitively and booking it was easy. Would definitely use again on my next trip :-)

K.

No hidden costs, no charge for extra driver, car was as described and great for our short drives around Queenstown. Picked up from airport within 7 minutes of calling. Recommended.

A.

We loved our trip to the South Island and are so glad we decided to rent a car from Omega. It was much cheaper than other companies and everything went smoothly from the shuttle from Queenstown airport to the Omega office and at the drop-off in Christchurch. The staff were efficient, helpful and friendly. Initially we thought that something was wrong with the petrol gauge because the level was not going down, but turns out that the car used very little petrol. Lol!!!

C.

We have used Omega Rental Cars in both Queenstown and Nelson and have had exceptional service. Pick up and drop offs very timely. The cars we rented have been exactly as described and excellent for driving. Highly recommend Omega Rentals. :)

K. D.

I used Omega twice in 6 weeks. I was very impressed with the hire of both vehicles. Firstly the airport pick up and drop off worked like a dream. The cars are what you ordered, they have chips and sctratches but i found that ok as the roads in NZ do have lots of roadworks so you dont worry about the gravel etc as you would in a sparkling chip-free car. The mileage was 25k and 35k and both cars were good, both helpfully had reversing cameras. The staff in Queenstown were ultra friendly and helpful, Nelson drop off were friendly and attentive the guy who served me in Auckland was helpful but the overall office there wasnt as friendly as the others. Overall i was happy as the price was very competative and the and service good.

M.

Quick and efficient service both at check-in and check-out! Would totally recommend full comprehensive insurance cover. There were no hassles but it just eliminated any drama in case there had been any! Car was great, no issues, economical and suited my needs perfectly!

M.

Great service again at Omega. Everything ended up going smoothly.

R.

Very helpful at check-in and also provided a free upgrade. Wouldn't hesitate to use Omega again. Cheers.

D.

Absolutely brilliant company to rent from. Everything from the website, customer service, airport pick up from Queenstown, the vehicle and the price was fantastic. I will definitely rent from Omega again next time in NZ and I only wish the company operated in Western Australia. Thank you Omega for making our rental experience such a positive one. Regards Deb from WA

A.

The cheapest quote with comprehensive insurance coverage that I could find for my 11 days South Island trip. The car rented was a 2014 Toyota Corolla 1.8. The condition of the car was good and clean. Paperwork was hassle free if you get the comprehensive insurance and this will save you the stress from any accidental damage on the car. This is the last thing you would want to deal with on a holiday trip.

V.

I rented my car at their Queenstown branch. We used the phone installed at the airport and called the extension. Afterwards, we took a 2-min walk and found their car printed with Omega Car Rentals waiting for us. The location was truly a 2-min drive. We took our car in minutes and the car we rented, a 2014 Toyota, was in order during our 9-day trip. It was reliable. I would certainly book their car if I return to NZ and recommend to my friends.

S.

We recently hired a premium rental car from Omega rental for our trip to Queenstown. The service was excellent from initial enquiry through to drop off after our trip . The vehicle was excellent , very comfortable and reliable. The best part was we got all of this for the lowest price compared to other car rental companies.

p.

Good car no problems at all. Only the pickup and drop off had to be during working hours as was told would have to drop at an after hours location and would cost xtra $35

B.

Friendly staff and reasonable prices. We hired a car for 6 days to explore Queenstown and the surrounding area and it was thoroughly worth it. The only slight negative was the car could have been cleaner when we picked it up, but other than that I can't fault anything.

S.

Got a rental car over the Christmas holidays and rates were good. Communication with staff was excellent. After hours pick up involves paying for the airport parking fee, which wasn't ideal. The office is a few minutes drive from the airport so when dropping off they have a shuttle to bring you to the airport. It was easy and streamlined but I just forgot about the drop-off location myself.

B.

One of the cheaper options in the Queenstown area, hence not being in the terminal building at the airport, and the fleet, from what we could see, was a little older than some of the other larger rental car companies. This being said, the pick up and drop off to and from the airport was efficient and is only 5 minutes away, so was no problem. The SUV we had was large enough for our family of 5, including 3 teenagers, and while a little older with quite a few km's on the clock, everything worked fine. You get what you pay for, so we were very happy with the value and quality when taken on balance with the economical price. Would happily recommend.

C.

We had no issues at all using Omega Rentals Queenstown Airport Branch. Booking online was super quick and easy. Email response times were super fast and we would get a response within 5 mins of sending an email. When we arrived and collected our bags I phoned Omega to advise that we were ready to be collected and the shuttle came straight away, we only waited 5 mins! Collection of the car went off without a hitch and within 15 mins we had our car which was a lovely Mazda Demio! The car was great and served us well for the time we were there. The team were very nice and were very accommodating for our needs. We purchased a car charger from a local Noel Leeming only to find it wouldn't work in the car so we went back to them to see if it was a fault in the car and they changed a fuse without question very quickly. As it turned out the fault was with the car charger itself and not the car but the team at Omega even let us borrow one of their chargers for our time there which was lovely. A last minute flight change meant that we needed the car for a couple hours extra. I emailed through the night before we left and they responded within minutes saying we could have the car for the time we needed at no extra cost! I can't say anything else but give praise. Will definitely hire from Omega again when we are back down in Queenstown. Keep up the great service!

马.

We are still very pleased to have good experience with Omega. My boyfriend and I we got 4 days travel fro Queenstown to Christchurch. We made booking for picked up in the morning, however, our fight been delay for around 7 hours. But the staff was still waiting us and picked up us from the Queenstown airport to the branch. The car is very smooth and safe. Very stable and good condition, we got reservation with very good price. We are planning our next trip, and we strong believe we will still choose Omega.

M.

Really good service, I use these guys every time I am in Queenstown NZ, I have used every car from the Nissan sunny to the Subaru Forrester (last week) & have never experienced any problems. Pick up/ drop offs from airport is handy too : ) Definitely returning

B.

Great, quick and friendly service. We often rent cars when travelling overseas and the administration always takes forever. We were really impressed with how little time it took to pick the car up and drop it off.

C.

Great company, great rates, pickup and drop off were very simple and best of all there were no hidden fees, in which you do find sometimes with competitors! Will definitely use Omega again.

D.

This was my second time visiting New Zealand and I used Omega for my rental care hire each time. Their paperwork process is quick and easy, and you are in your car in no time. The AWD vehicle was nice to have while we were in the Queenstown area and driving to and from Milford Sound. If you are visiting NZ, I would highly recommend using Omega!

P.

Picked up from Queenstown and returned to Christchurch. Rental experience was quick and easy; even though the office is off-site, it was literally a 2 minute car ride, picked up directly by Omega. Originally I had a reservation with Dollar rent a car, but after seeing all the bad reviews, i cancelled the reservation and switched to Omega. Glad I made the change. Only wish is that they have slightly nicer cars... Rented a Rav4, but if they had highlanders, it'd be nice.

G.

Booked a car for four days. Staff were quick to collect us from the airport and complete the paperwork so we could get on our way. Had a slight problem with the car which was exchanged with the minimum of fuss even though it was close to closing time. all in all the cars were cleaned the staff helpful.

D.

David van Dorp: I have used Omega many times over the years and have never been disappointed.This was the first time in Queenstown. I asked for a cheapie this time, to keep costs down, and the car I ended up with was an aging Nissan Sunny with about 200,000 km on the clock. Yes an older car with many small dings in the metal work, but it was well tuned, had good tyres and ran like a dream. All for a great price that made it worth getting full insurance and therefore no worries. Excellent friendly service was thrown in as usual at the pickup and dropoff point, and quick transport back and forth from the airport. Highly recommended.

W.

Hired an Omega car twice when I was in New Zealand. Was the cheapest rental car i could find, was an awesome car and cheap on gas. Only problem I had was the car charger input did not work which ended up being a problem as I was driving all day some days. Other than this I had no problems with the car or rental company and would definitely use again.

M.

Customer service is really good! They handle the current situation with the virus really sovereign and calm and everyone was really nice and friendly. The car was in a good condition and everything worked out perfectly. I can recommend this company!

J.

Excellent hire car company. No fuss & quick turnaround. Our airline misplaced our bags including child car seat and they provide us with one at very short notice. Would use again.

A.

Hired the Toyota Highlander. 👍Very clean and spacious with lots if room for luggage and family. 👍Easy to drive good on the road 👍Good on petrol 👍Good shuttle service to and from airport 👍Staff are efficient and pick up when requested. 👎Not at the airport have to collect/drop off car via shuttle about 5mins away. (Although every member can fit in the shuttle to pick it up) 👌Make sure you know where the closest petrol station is before returning with full tank.

J.

We hired a Mazda Premacy from Omega in Christchurch and dropped it at Queenstown. It was a great car - suited us perfectly with comfortable seats, plenty of luggage space and good fuel economy, and was an excellent price. It did suffer from a slight leak during some torrential rain, but this was only minor. The process of hiring and returning the car was very simple and straightforward, and the staff were friendly and helpful. Would definitely rent from Omega again.

I.

Omega Rental car was great, very good value, for a smooth driving little car. Pick up from the airport was quick and easy. Highly recommended!

B.

We rented a car for 2 weeks from Queenstown to Nelson. Transfer to the Queenstown depo from the airport was quick and the collection procedure was uncomplicated, thorough and the staff friendly. The car was in excellent condition and a pleasure to drive. Drop off at Nelson Depo was seamless as well. Highly recommend.

N.

We hired an all wheel drive SUV for two weeks while travelling around NZ. The service and price were excellent. We found their information videos regarding driving in NZ and putting on snow chains very useful. Every thing went smoothly, we will use them again.

S.

Pickup was good, car was good. Signing in at Omega Rentals Queenstown was laborious and took at least 30mins. Also, they are only open standard working hours, so if you want to arrive or depart outside of these, you can't. We were departing an hour before opening hours and provision was made to leave the car at the depot, but it then cost $20NZ for the 2min taxi ride to the airport - just a heads up. Overall pretty good, but needs to deal with these issues.

D.

The entire process was as smooth as could be. It took about 5 minutes to do the paperwork when we arrived and about 2 minutes when we dropped off the car. The car, while a few years old, was in excellent condition and we had no issues at all. For the price, it was certainly a great value.

R.

Very good performance at Queenstown pickup. Transferred to local (airport) office promptly, Paperwork & car ready. Car clean & tidy & good spec for a cheap rental. Corolla Hatchback 1800cc. Nelson Airport drop-off equally friendly, & fast. Minor problem was a blown lamp that Repco Greymouth would not replace as expected! Maybe another preferred service provider?

A.

My third time renting with Omega rentals. Friendly, knowledgeable and polite staff. Older cars at rock bottom prices. Easy, hassle free pick up and drop off. They knew I was going skiing, the car came with ski racks fitted, without me ever having to ask for one!

M.

Great experience! Kind staff providing prompt and professional service. Pickup and drop off service is great and hassle free. Car provided was good and ran well in our entire south island trip of approximately 3k KMs.

J.

Great service - collected quickly from Queenstown airport and 5 minute trip to their office where we quickly collected the car. I had to add my wife on to the insurance halfway through the holiday, which they did quickly and at no extra cost.

E.

Booking with Omega was easy as was pick-up at the airport. We were initially given a car with a significant, annoyingly-placed chip in the windscreen. The staff had thought it had been fixed and had been too busy to check that it was a good job. They rectified this by giving us another car, which worked well. We were impressed with their actions and, because of that, have booked our next rental car through Omega already.

L.

We've been back from a long holiday from Christchurch to Queenstown and used an Omega rental. The staffs were awesome, they were all very helpful. The pick up and drop off were super fast and efficient, the paperwork was simple and quick, and the price was better than the other rental companies, even with full insurance coverage. Overall experience was very good. Thanks, and keep up with the good work!

A.

The car itself was great, it kept us safe during the drive. The car appeared to be well serviced and in shape. However, we did have to check the tyres to make sure there was enough air in them. We found they were severely over inflated. The service was quick and easy, accommodating staff and on time pick up from airport and drop off. I would hire from them again if given the chance.

S.

Quick and hassle-free. Reasonably priced, happy with the service.

J.

Service was quick and efficient. All the staff were friendly and helpful Car worked very well and took us on many different trips :)

J.

Omega rentals service was fast and efficient. No hassles with everything running on time. I have already recommended them to friends and family. Will definately use the company again.

S.

We recently hired a Subaru Liberty for our Queenstown ski holiday. Online ordering was easy. The shuttle to and from airport very convenient. Car was in great condition and very comfortable to drive, easily fitting 3 adults and 2 kids. Our request for a child car restraint and booster seat were accommodated without difficulty. We went with a Subaru for it's AWD feature, which provided us with peace of mind while travelling those gravel roads up and down the mountains to the ski resorts. Very happy with our experience.

K.

Omega in Queenstown were great. It was a simple process and they were prompt at both picking us up and dropping us off at the airport. Prices were good and the car was comfortable and powerful when it was needed. I recommend Omega Car Rentals.

J.

Really excellent service, no hitches whatsoever. Free shuttle to and from airport. Great communication all round, and great price. Will definitely use again. Thanks

E.

We went with Omega after reading the good reviews and checking their prices and weren't disappointed The shuttle bus was at the airport when we arrived and our car was ready to put the suitcases straight in. The staff were friendly and professional both at pickup and dropoff We spent 10 days travelling around and had no car issues at all. Drop off was easy and again shuttle bus back to the airport straight away no waiting around Thanks Omega, We'll definitely use again

K.

We loved our vehicle best trip we had to Queenstown and big enough for 4 adults and 2 kids. Loved that we had the roof racks so were able to carry our snow boards up the mountain. Highly recommend Omega awesome price and service. We will be back next year and book again. Thanks so much.

d.

Omega Rentals provided clean car, impressive customer care service. I will use Omega Rental on my next trip for sure.

B.

We were happy with the Omega Rental and would recommend to our friends, the car was in good condition and the staff at Ch Ch airport were friendly and helpful. We returned the car to Queenstown airport. Only negative was I returned the car 2 hours late and was charged an additional days rental (I was told this at the time of collection) and understood that fee. I was not happy however with the charge for insurance waiver which was pointless as I had already returned the car. Although I brought this to the attention of the staff member she was not helpful at all, I would have made more of this at the time but I had a plane to catch!

M.

Absolutely no issues. Decent car, for the price and great service at Queenstown. Will definitely use Omega again.

E.

Great service and price. There was a small problem with the car on the last day which they were really helpful about. Highly recommend.

A.

Great service, arrived at Queenstown airport and called Omega Car Rentals they advised to wait at the pickup area at the airport for a couple of minutes, the shuttle bus arrived and took us to the depot to pick up our car, we hired the car for 6 days, absolutely no problem, fast paperwork and easy to deal with. Highly recommend hiring your car from here. Thank you!

J.

Great service, no hidden costs or surprises. Bonus carseats for the kids are not charged as an extra cost like other rental companies. Literally 2 minutes down the road from the airport in QT - was easy and definitely worth the savings! Fully recommend!!

G.

Good value rental cars in Queenstown. The Toyota Corolla we got was in good condition, a little dirty and worn out but can't complain overall as it got us reliably from A to B. The low budget company was easy to deal with but only thing is their depot is outside the airport and you need to be picked up for transfer.

B.

Omega Car Rentals was great. We were looking to hire a car during the busy season (27 December - January 9) and struggled making a booking. Five other companies accepted our reservation and then canceled two to three days later. Omega accepted and followed through with the reservation. They were really easy to work with, transparent with pricing, and provided us a car that met expectations. Thanks Omega.

K.

Yeah pretty average. Our car had vomit in the footwell of our little Vitz, may have been there some time... also, I definitely recommended hiring a newer, cleaner carseat from somewhere else as opposed to using the free one provided with Omega if you have kids! (The belts dont slide etc.) Its just dirty, dirty car, dirty carseat... Shuttle service however, is great!

S.

Omega were great. for our trip to Queenstown. Pricing was very clear and unlike other rental companies, there was no additional charges when we arrived. We called Omega when we arrived and were picked up less than a minute later. It took us less than 10 minutes to sort the paperwork and we were on the road in a brand new 4WD. When we returned, handover was really quick again and then when we realised we had left a phone charger in the car, one phone call and they found it within 5 minutes and put it onto a courier. We have rented from others before, but Omega's service was the best we ever had.

W.

The car they had given us in Queenstown , when we arrived was discussing and banged up and we refused to take it . When they offered us a better car , more presentable, but excess exsessive I thought ($2500.00) clearly the excess that was being charged was not being spent on the damaged vehicles. Other than that the people were friendly to an extent, but returned the car to location at Christchurch, staff were very friendly and much nicer to talk to .

R.

I rent a Toyota Corolla 1.8 model, the exterior got unexpected scratches around the car, but interior is in great condition. It’s 2015, I would say price is great with the condition, price has already including the road assist and car seats, Customer service is good, would come again, next time I would like to get a new shape of Corolla, Omega please get more of new models, thanks!!

A.

Booked our car from Omega Queenstown for the 2nd year in a row. Great value for money, a minute from the airport and very friendly staff! Only thing that could be improved is if they had a key drop box for returning cars before catching a very early morning flight. Otherwise excellent!

V.

The SUV we got is in a good condition except for some dirties and bird excrement on the car body. The staff are really nice. However the GPS device sucks as it almost leaded us into a river which it considered as a short cut, and for several times, took longer or rural routes. Anyway, my 1st trip in NZ is just amazing.

K.

Everything went smoothly both in rental office in Queenstown and in return office in Christchurch. Personel was very friendly. The car was relatively new and in good condition. Good experience with Omega.

K.

Great to deal with. Picked us up at airport immediately no waiting. Car went great. Dropped us back at airport straight after dropping off car. Very quick and professional. Hope they do well as company and keep the staff and management. Great folk.

B.

The car proved perfectly adequate for our needs and the staff were friendly and helpful. Initially the boot (trunk for those from the USA) would not close but somebody adjusted that and we were away and it functioned perfectly well for the 3-4 day hire. Convenient location and a great shuttle service. I will use again.

R.

Reliable little car, a fold down rear seat would have made things way easier to fit skis. Tyres almost unroadworthy and for travelling in snow prone areas should be better, headlights aimed 4 feet in front of car so needs rectification. Lots of damage to car on pickup too. Front struts worn out. Good on fuel and everything inside worked fine.

M.

Loved the price of the rentals here Great new SUV that fit four of us and all our luggage for a road trip. Only reason for not giving five star was the guy that dropped us off at the airport didn't say two words to us and just stood there and never helped with our bags at all.

M.

Great company, was very easy to organise a rental car. Pick up and drop off is really close to the airport which makes it hassle free when catching a flight. Would definitely recommend using Omega Rental Cars.

C.

We hired a Mazda in Queenstown, were picked up from the airport and dropped off afterwards with all our bags and two kids. The car was in great condition, clean, tidy and no fear of breakdowns as we drove around. The rental price was easily the best of the bunch and I would very happily use Omega Rentals again and definitely recommend to friends and family. Thanks guys.

L.

Easy - Efficient and Pleasant to deal with Omega. We use Omega all the time when we need to hire a vehicle. The last time was in Queenstown and we were picked up from the airport and dropped back at the end of our trip. Both people who looked after us were lovely, friendly, helpful and the young guy visiting NZ from the UK really nice to chat with. Our car was a bit weather beaten but hey you cant worry about that for the excellent price we paid for the hire. It got us from A - B. We'll be using Omega again and highly recommend them. Cheers O Team.

T.

We ended up at Omega rentals Queenstown after a terrible experience with Scotties car rentals that left us stranded. Omegas were fantastic! They organised a car that suited our needs with no notice, the price was fantastic, the ease of booking in and out was great, the happily dropped us back at the airport at the end of our trip and they were very friendly! Thanks guys for helping make our holiday great!

W.

Omega staff picked us up at the Queenstown airport and the rental process was quick and efficient. We were on our way in our car in a matter of minutes. Car operated very well in the mountains of New Zealand, did not use a lot of petrol, was easy to drive, etc.

A.

In both Queenstown and Auckland we had excellent experiences with Omega. Good clean vehicles, good value and efficient staff. Pick ups/drop offs as quick as traffic allowed. No hesitation in recommending,

P.

Convenient airport pick up and drop off service. Both drivers I had were really friendly and service at the depot was good. If you're coming from the airport there is no direct turn into their driveway, just head to the next round about and double back. Their warehouse is currently under construction, so signage is a little difficult to spot, but should be good soon.

I.

Booked a corolla with cruise control and got exactly what we wanted. No problems at all with the car or the service. We had no extra items to deal with like ski racks or breakdowns or late flights or out of hours pickup/return, so no idea how those would go. Our experience with them was positive. Would rent from Omega again.

E.

Great pick up and drop off from the girls at Qtown depot - very efficient. Small Mazda did the job at a great price point. Only negative fuel gauge was sticking at 3/4 full which could have been a drama for any driver not paying attention to distance/usage and bonnet catch release was not working. When I fixed it , was pretty clear that the bonnet had not been up between hires as coolant was very low. Topped it up and gave the staff the bottle when we got back and reported these faults. But all up still very positive and would rent again from Omega no problems.

K.

Was a fast and easy pick up from the airport. We were then greeted by a friendly and fun y team member and then shown around our vehicle. This process was very quick despite the printer jamming up. Drop off was much the same even when there were 8 other travelers there. Would deal with this team and company again. Thanks

K.

We hired a Subaru Forester to go skiing for a week in July complete with ski rack & snowchains. The website was easy to navigate & airport shuttle system was efficient. The staff were helpful & car was great. The only reason I didn't give 5 stars was that our snow chains were a little different to the ones in the video they showed us & the pictures on the printed instructions were difficult to see in the dark so it took us a while to work out how to fit the chains on the side of the road when it was raining/snowing. With some help from a local we eventually worked it out. As the insurance doesn't cover damage to the car from poorly fitted snow chains I'd recommend that if renting in July to Sep for skiing & you aren't familiar with all the different types, that you get the staff to demonstrate how to fit the specific chains that come with your car.

G.

Great service, great vehicle for 4 adults and 4 cases (Mazda Premacy), great price. The shuttle driver at the end helped us into the airport terminal and made sure we were checked in OK.

C.

I have rented the car for 4 days during winter season. The car is exactly the same as described on renting website. Car is on very good condition and without any problem. It is really good value. The renting rules have been explained clearly. Pick up from and drop off to airport is prompt. Good experience with them. Will definitely use their service in future again if needed.

M.

Great experience renting from these guys (second time from this location - always a pleasure!). Booked last minute and still got a good deal for Christmas Holidays in Queenstown. Staff were helpful and friendly, the car was in great shape and ran well. Highly recommend.

J.

I rented a Toyota Corolla for 9 days driving from Queenstown to Christchurch, staying along the way. Arranging pick up and drop-off was very easy, no issue at all. The car was great too with a very reasonable price, though it was winter which may/may not have an effect. WIll definitely hire from these guys again in the future.

G.

Great service and value for money. Excellent friendly staff. We would recommend and will certainly use again. Great car, and very economical on the petrol. Thanks for making our trip so easy Omega!!

H.

Loved the experience!! Very friendly staff, and very well run. They were by far the cheapest for the time period that we wanted to book for, and they had quality newer vehicles. They picked us up relatively quickly from the airport and we had a smooth trip thereafter.

J.

We arrived at the airport and quickly found one of thenohones to call up Omega for a shuttle bus. They were very quick to arrive and collext us and the staff at the office could not have got us through pick up any quicker. They offered us an upgrade from a small car to a 4wd for the same rental $ as it needed to go to Christchurch our final destination. We readily agreed and after a quick check of the vehicle we were off. The car was great and no problem to drive. On arrival in Christchurch we found the office and handed over the keys. After another quick check around we were off again. Omega have to be one of the easiest car rental places we have ever used.

E.

I rented an older fleet car as there is not much luxury needed if spending 80% of the time on the mountain. The car (Nissan) was great as it was an imported car, Omega were able to give a really good deal. I also loved the fact that I did not need to wash the car upon returning, because there are only few places in Queenstown to do it.

S.

Overall, our experience was good as the company had a reasonable rate for the rental, and was available at the last minute at Queenstown airport. However, they gave us a car with only 75% fuel filled (felt a bit strange as I'm not used to seeing anything below full tank). Also, the person who dropped us back at the Queenstown airport, once we return the car, didn't even show the courtesy of saying hi or getting out of his driver's seat while we were loading and unloading our luggage at the back of the shuttle. That was rude.

b.

5 Star service from the time we arrived to departing Queenstown. Service was very professional and quick. Cleanliness of our vehicle was amazing, Highly recommended. Excellent Value for money

E.

Really lovely staff and professional service. My plane was delayed on the way into Queenstown and they held my booking without question. The free shuttle is convenient and runs constantly, I'd definately use Omega Queenstown again.

B.

Hired a car for 5 days. Super easy process with shuttle to and from the airport. Stress-free rental with the full insurance and very reliable and sturdy car. Would definitely rent from this company again.

J.

We hired a car for the ten days we spent in Queenstown and have no reservations whatsoever about recommending Omega to anyone. The staff were courteous and helpful, the pick up and drop off was speedy, the vehicle ran like a dream. Would definitely use them again!

R.

Excellent effortless service from Queenstown staff. Very reasonable rates. Shuttle driver to take us to and from airport was extremely polite and helpful. Would not bother going anywhere else to rent a car going forward 😊

H.

Great pricing and ease to rent. We took a Corolla from Queenstown to Milford sound then to Picton. Handled really well, all we needed for a couple with a 2 big suitcases. Well worth going the full insurance also for a reasonable price! Great work Omega!

S.

If you want reliable and great value rental look no further than Omega. We hired a car for a week and did nearly 2000ks.. the car was perfect. Great Service and great support - Thank you

C.

The guys at Omega were very friendly and accommodating. Had my car ready on arrival and a few minutes later was on my way. Same with the drop off, 5 mins and all was done. Would certainly use them again.

F.

Hired a Mazda Premacy for a month for 4 Aussie blokes with full packs for tramping, and we were amazed at the amount of room we had in such a small and economic vehicle. It also had quite adequate power and handled well. We thought this and the rate were good value, and also found the hire experience and dealing with the staff excellent and hassle-free. So can highly recommend this company, and hope you keep up the good service.

K.

Hired a budget car for 8 days from Christchurch to Queenstown. The car provided was fairly old but reliable and gave good mileage (I got 18km/litre on mostly highway driving)- I had no issues with it. What I really liked about Omega Rental Cars was there were no hidden charges and the comparatively lower CDW option. Would definitely consider renting from them if I am ever in NZ again.

J.

I rented a Toyota Vitz in August 2018 for 11 days. Pros: Transportation to and from the airport was fast and easy. The car was ready for me when I arrived. One of the staff members gave me a demonstration of how to put snow chains on my car since I didn't quite understand the video. No extra fee for one way rental for long rental period. Nearly the same price for automatic vs manual, which was great. Inexpensive car rentals, which is great on a budget! Cons: The cost of the insurance package definitely adds up and has a number of exclusions. Unless you're driving in the snowy winter, I don't think it is worth it to get beyond the basic package that is included. The Toyota Vitz itself left something to be desired. Even though it was a model between 2007-2012, it felt older without cruise control, no USB or AUX port, and general wear. The car was all in Japanese (including radio controls), which is not advertised, so it took a while to figure out the radio. I also had some issues with the battery (it made it to the end of the trip, but just barely).

S.

Great service- quick, efficient, no hassles with 'extra' insurance when you get to the depot, like you have in some other rental car companies, where, on top of the Insurance you paid online, they try to take another "insurance" off you. They were great. I will use them every time I go to Queenstown now.

L.

used them twice and would go back again. minor point - need to get a complimentary ride to to the car pick up and drop off (about 2 mins) - but they arrive really quickly and as such, is not any more inconvenient then walking outside to get the cars from many other dealerships at the airport. Our car was immaculate and in perfect working order (newish Forrester). Easy paperwork at pickup and dropoff. Cant see why you wold pay more from other more well known hire car places

M.

We hired a Toyota Corolla for 4 days from the Queenstown branch. Drove very well and no problems with car. Had full insurance so was covered with no excess if any accident were to happen. Team were great at Queenstown, easy pick up and drop off of vehicle.

R.

Very efficient service and great price. The car was a little jaded and the USB/lighter socket did not work but it did the job, without any problems, and the pick up and drop off was seamless with a friendly staff. Thanks very much.

C.

Rented a car in Auckland for five days, and then a separate one in Queenstown for five days. Shuttle to and from their rental depot and the airport is fast and much appreciated, service was quick, and staff was friendly. Thanks for a great experience!

M.

Rented a car for about a week in late December. Got picked up from the airport by a nice English lass who took us through all the paperwork - no hidden surprises. The car itself was nothing special - an old Toyota with its fair share of dings - but it had air conditioning and reliably got us everywhere we wanted to go - including over the hill to Wanaka. They dropped us back to the airport after we dropped it back to them. All in all, I'd recommend them.

J.

Awesome rental car it was a nice Toyota Corolla it was super clean when we got it the customer service was fantastic when dropping off and picking it up. Really good economical car and was perfect and affordable for our trip absolutely loved it and would definitely go back to omega again next time

C.

Great experience renting with Omega Rental Cars! The vehicle was clean and runs well. Great customer service and prompt airport pick-up and drop-off. Highly recommend, would definitely rent with them again 👍

S.

We were promptly picked up by the shuttle and taken to the place where our car was parked outside waiting. The car was all we needed and when we needed to extend the rental due to cancelled flights they were very accomodating and helpful. We would definitely use Omega Cars again!

Z.

Great people and ez to deal with. Strongly recommended over SNAP rental. Better cars, better service and nice atmosphere. Thanks team and we will be back Any referral , repeat vouchers ?😉😉

H.

Easy, convenient and very friendly service. We had pre booked online and we were picked up from Queenstown airport within minutes of calling Omega. The car was ready and the paperwork efficiently completed. We were happy with the car and after a week in Wanaka drop off was just as easy, we were driven right to the departures drop off at Queenstown airport by a friendly young lady in the car we had hired which saved having to move our bags to the shuttle vehicle. Would use Omega again.

J.

We picked up the car in Queenstown and returned it at Christchurch!! Good value for the money. Plus the don’t charge outrageous return fees for bringing it to another drop off location.

C.

Omega were great. Car was great value and we were able to list multiple drivers at no extra charge which turned out to be a godsend. Everything was smooth and the were absolutely no hassles . Would hire again without hesitation.

J.

My wife rented a car with them, the car was good and the service excellent. I planned on renting a car with them for a trip but had to cancel. Super fast response from the customer service, easy to cancel.

T.

We rented a Toyota Highlander from Omega Rental cars in Queenstown for a week. Nice car, great price and great service.

C.

Had a mixed experience going with them. Upon getting the car we found out the even when paying for full insurance your tyres aren’t covered, which you’d think full insurance would cover everything. We couldn’t get snow chains on the day we picked up the car (which was fair enough because we didn’t book them), but later when we tried to ring to see if we could get some, we tried a few times and always got put through to the Auckland office and to people who couldn’t really give us answers as we were calling about Queenstown and just told us to drive in to see them (but that’s the reason why we called, to save us driving back in to find out there were still none available). But saying that upon dropping off the car, one of the ladies was great and moved Things around so we could extend our rental out a few more hours, even though we had booked to drop it off that morning. Probably will use another company next time.

P.

Overall a very good experience from the booking process, being collected at the airport, picking up the vehicle and returning back to their Queenstown office. Staff was efficient and friendly. In particular I would like to thank the person on duty when we returned our vehicle. Our daughter forgot her wallet in the front cubby hole when we returned our rental vehicle and only realised it when we were getting ready to check in our luggage at the airport. I called them and they dropped this off in super quick time. Thanks again. The rental vehicle was a it older than expected, but work welll our group of 7 people.

T.

Excellent service, Very competitive pricing with no hidden costs. Very accommodating to our particular situation. Provided us with the vehicle we booked and it really made our short stay that much better. Would highly recommend and will use Omega again. Cheers!

k.

Best service ever!! Quick and easy pick up and drop off the rental car, no long wait at all! Highly recommended!

M.

Good experience. Nice car, friendly and patience people. I left a pair of glasses behind which I had not missed yet. They worked hard to reach me. Friends gave me the tip for renting with Omega, I will sure use them again.

M.

Nice and quick. Had our car ready to go. Really reliable car as well. Thank you omega rental cars😊

K.

Omega were easy to deal with online and well priced for the 4WD vehicle I was given. Pick up from the airport was quick and Subaru Forrester was clean and ready to go from the Omega site(5mins from airport). The 4WD was excellent for the drive over to Wanaka and up Cardrona ski field. Would definitely use Omega again.

A.

They were very easy to work with. No surprises and the car(s) I rented were perfect for what I needed! I even booked a car weeks in advance and was able to pick an exact model and it was ready for me the day I picked it up. Their prices are competitive and there were no drawbacks that I could notice due to their low prices. In the USA, "usually you get what you pay for" for car rentals, but Omega has exceeded my expectations. I rented a Nissan Tiida in Auckland for a day (the budget rental). While it was no luxury car, it got us from point A to point B and was very economical on gas. My hotel gave me a voucher for a free GPS rental. In Picton, I rented a Toyota Corolla hatchback 6-speed and drove it to Queenstown. The car was waiting for me when I picked it up, and the fact that I chose a manual transmission became crucial when driving on New Zealand's tight mountain passes. Automatic transmissions just can't handle the inclines and turns like you can with a manual. I must to say I've never been happier to drive a Corolla. it was peppy while still being great on gas. Unfortunately they don't offer this hatchback model in the US! The optional GPS rental is a must if you are not familiar with the country like I was. I'd recommend Omega to anyone based on my experience.

C.

Very friendly and easy to deal with. Definitely will come back to rent more cars with Omega rental :)

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