Reviews of Omega Rental Cars Queenstown. (Car Rental Agency) in Queenstown (Otago).

Omega Rental Cars Queenstown

309 Reviews

226 Comments

Car rental agency

Car rental agency

Car leasing service

5/93 Beach Street, Queenstown 9300, New Zealand

Description

Information of Omega Rental Cars Queenstown, Car rental agency in Queenstown (Otago)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

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Open hours of Omega Rental Cars Queenstown

Reviews of Omega Rental Cars Queenstown

N. T.

Awesome quick and reliable service, We rented the Toyota Highlander which served its purpose for a family of 7 we had no issues throughout our 9 day rental period.

H. &. K. K.

The whole experience was amazing! From the user friendly online booking system, to pick-up, use of the vehicle, and sadly having to return the vehicle. Kudos to the Omega Rental Cars Team in Queenstown, friendly and professional service. We rented a 2018 RAV4 and it was such an awesome vehicle and drive, especially through the picturesque South Island. Thank you!

L. W.

Omega had great communication contacting us on day prior to pick up. Pick location was right next to our hotel so very convenient. Drop off at depot by the airport was very quick and easy. Their cheap prices led us to hire a bigger car so very relaxing to drive. Would use again!

L. O.

Overall a brilliant experience. The price was one of the lowest I could find but this did not mean I would have a bad experience. The car was clean and modern, pick up was after hours but effertless and drop off was even better as staff were very friendly and even provided a shuttle to the airport. Will definitely be using them again.

T. B.

Amazing service, the team are so friendly and helpful 😀 Our car was everything that we had asked for, non smoking 🚭 no pets had been in it, and it was nice and clean inside too. Their cars are new, reliable and what they advertise. We will be Omega loyal for all our trips, and car needs. Fabulous experience, thanks so much Team Omega 😀👍

J. A.

My rental car experience was great from pick up to drop off, with staff being friendly and helpful and the price, including insurance, was very reasonable. I would use them again definitely. Mazda demio had no problems on the hills and was very economical. $50 petrol for 5 days travel Queenstown to Wanaka, Cromwell and back to Qt again.

E. v. N.

Easy and stress-free to deal with. My only gripe was the one central call centre contact number listed... instead of numbers for individual branches to contact them directly. This made contacting the branch we were hiring the car from, a little frustrating. We loved our holiday and the car was in great condition and comfortable to drive.

J. H.

The three of us hired a small Toyota Vitz from Omega Rental Cars at a very reasonable rate compared with International rental companies.The staff were great, wuick and easy to deal with both at pickup and drop off in Queenstown and Queenstown airport respectively. The Toyota Vitz went like a dream for the whole two weeks we had it around the bottom of the South Island. Omega allowed us to have a second driver free and so we shared the driving which was great! I had times driving and sitting in the back or front seats and all were comfortable. I would highly recommend Omega rental cars to anyone!

U. E.

The car I got was in good condition. Good mileage. Pick up and drop off was easy. The only problem was that the car didn't have a current rego sticker. The rego was renewed but apparently they didn't have time to pick up the sticker. They told me that not displaying the correct sticker isn't a problem but I'm pretty sure you can get fined for it. I think it is a good idea to get full insurance when you are renting a car. That way you won't run into all kinds of problems.

R. C.

Seamless from online booking, pick up, return and airport shuttle. Car well presented and value for money. Efficient and friendly staff. Great depot location in Queenstown CBD. Woukx definitely use again and recommend to friends.

A. M.

Amazing experience with Omega rental car, they allow us to keep the car during the lockdown free of charge and were always available to respond our questions. The price was cheap for all the kilometers we have done and Mike (who was the person that manage our contract) was very professional and flexible that helps us a lot to feel confident and enjoy our entire trip. Thanks a lot Omega we are definitely going to rent our futur car with your company.

F.

Rarely do I review a company, but I feel compelled to in this case. Omega is the best car rental company I have ever done business with in my over 50 years of car rental experience. Every aspect of my interaction with them was professional and fair, and the rental met my expectations in every way. I only wish we had a car rental company as competent in the United States.

N. H.

We recently rented a vehicle from Omega in Queenstown, NZ. The young lady at pickup was very friendly and there was no fuss, while the drop off in Christchurch was quick and efficient. The Toyota Corolla we booked was not the newest vehicle on the road but drove very well and was well maintained. Most importantly, we appreciated the great value that Omega provided when compared with the opposition. I would definitely use Omega again. Highly recommended.

E. T.

Super easy experience. Let us pick up the car early, gave us a free upgrade and the drop off was simple. Never felt pressured to buy additional insurance. The cars aren’t pristine but more than worth the price paid. Great, thanks Omega.

H. V.

Good service and car reasonable prices in South Island. But was given a dirty car. Otherwise it performed alright. The service correspondent in Auckland was an intimidating lady who never smiled and spoke in a very bad manner. Very bad experience as a customer. The car was excellent here but prices were high. . Did not like the fact that they do not let you pay by cash -charged a surcharge on the card. I was not informed before hand about this and we were tourists and had changed the currencies It was a double loss. Sorry Omega rentals. We like your cars but the customer service needs to improve a bit. It was much better last year.

Z. K.

Great car rental company! Great service with Queenstown airport transfer on our recent holiday. Modern RAV4 suv, awesome price! Definitely rate Omega rentals - thanks team!

E. R.

The contact in Queenstown was really friendly and efficient and we had a car within an hour of making a very last minute enquiry. The car was tidy and reasonably priced. The shuttle to the airport when we dropped off the car was also very efficient and friendly.

V. V.

Found the an amazing deal (by renting in a southern location and returning car in a northern location) on an older model rental and it performed great, no problems. Communication was always quickly replied to and staff always pleasant and accommodating. And when the Covid lockdown suddenly occurred and we weren't going to be able to get the rental back to the agreed upon place, Omega allowed us to return it to any of their locations. The national lockdown didn't allow driving, except to the supermarket, and Omega reduced our rental rate to a very nominal fee...without us even asking for a reduction. It would have been very difficult (and expensive) to find transportation during the lockdown to an airport once flights back to our country were finally available, so we were really thankful to have the car. Really glad I went with a New Zealand owned and operated company and truly appreciated their consideration and Kiwi kindness in these unprecedented times and situation.

T. S.

Rented from Omega in Queenstown. Great value and great service. I was looking for an insurance-included package deal and was willing to have a "used Japanese import" rather than a brand new car. In fact our Toyota hatchback had only 50K on the clock and looked like new. A real bargain!

M. W.

This company leaves all the others I have used In the past in their dust. They were so obliging, efficient, reasonably priced and friendly. Even when we wanted to add two extra drivers over 65, this was no problem and no extra cost - unlike most car rental places we have dealt with. The car was great and pick up and drop off was a breeze. I can't speak too highly of this company. Thanks Omega!

A. L.

Chose this company from all the good reviews I read. From the pick up until drop off, everything was fast but the staff made sure you are provided all information you need. We rented from Queenstown and the service was top notch. We rented a small toyota corolla from online and got the exact same car. Didn’t have any problems driving around the south island. The drop off at the Man street parking was very easy as well.

V. F.

Great service! We booked our car direct with Omega from the UK. The communication was excellent, the car was exactly as described and ready for us in QUEENSTOWN. We had the car for 4 weeks before returning it to AUCKLAND CITY. Hand over was easy with no problems incurred at all. Would highly recommend this company

J. B.

Great competative prices, I had great service with all my dealings with Omega at pick up in Queenstown and drop off in Christchurch and the car was in excellent condition. Easy to book and they didn't charge extra for drop off in another city like the other rental company's - I was very happy with Omega from start to finish, thank you so much!

h.

Superb car rental company! Used for the first time (used Avis and Hertz in the past) and can highly recommend. The check in and check out were simple , the staff excellent at both ends. The car was was fantastic. The price was very good considering the service and quality of car. Cannot fault the company. And on returning the car to Christchurch airport the return location was literally minutes away from te airport and the shuttle to the airport frequent and caused no delay .

S. L.

We had a great experience with Omega. The car was clean, the price is good, and everything just worked perfectly. They even let me pick up the car before time so we could set out on our camping trip sooner, and after dropping off the car they gave me a ride back to my hotel for free. Great service. I highly recommend them, and we will use them again if we need to rent a car in NZ.

S. W.

the reception service was good, no problem to pick up & return car. however the car condition was not that excellent, rear vision mirror keep falling off the bracket, hubcaps are secured with cable ties. I was going to upgrade a better car but no depot in Dunedin. have to fix mirror & hubcap with duct tape.

B. S.

What a relief to find a decent and professional car company. The staff were courteous. They didn’t try to up sell us or play games. The car we got was the one we booked, the tires were new, brakes firm (good on South Island roads) and ran like a dream. Good price for a good car, excellent service and easy interaction both in Queenstown and Nelson. I will look for them up in Auckland too. Thanks Omega.

G. G.

The process was very easy and the car was great, it didn't miss a beat. We picked up on the south island and dropped off on the north island the afternoon before we flew back to Australia. Highly recommend them for car hire and we will definitely use them again when we go back to New Zealand

S. K.

quite good & smooth experience in getting the car but returning part is something need to be improved as due to the working time difference for winter and summer season. I collected car at Queenstown branch & returning at Auckland airport. I nearly unable to return the car properly due to Auckland depot only work until 530pm in Sept due to Sept falls in Winter season with shorter working hour (even though website & agreement said 630pm which is referring to summer season starts from 1 Oct)

T. L.

Good value but you get what you pay for. I just needed a car to get around Queenstown and nearby towns, as well as a trip to the glaciers on the west coast. So it was an older Nissan with over 130000 km but perfectly functional. The service for both in town pickup and airport drop off were good. My only complaint is the very scummy practice of not giving a full tank so it is hard to replace petrol: either not enough and they charge you or too much and they benefit from the extra petrol. Very bad practice but not unique to Omega.

J. N. (.

Outstanding service, I was really happy with our rental in Queenstown recently. Once we arrived there was a wait of less than 10 minutes for the shuttle. Once arriving at the office, our consultant was really fast and efficient at getting us on the road. The car was really clean and had no issues at all. The snow chains worked well when we were driving in snow from the Remarkables. When we returned the vehicle I had allowed extra time but the consultant was so quick and efficient, the shuttle had us to the airport early! The only thing I would do differently is not pay the additional insurance. I thought Omega was going to pre-authorise the excess but they don't so my travel insurance would have covered it. I will know for next time but I would still definitely recommend and use again.

S. B.

Smart, efficient and no-nonsense rental. My first Car Rental in Wellington. Pickup was a breeze. Upfront inspection of the car. Nice and clean car. Friendly folks. And very clear and crisp return instructions for after-hours drop off. Best value among locally available rental deals [including comprehensive insurance!!] Nice experience overall.

L. T.

Definitely my go to car rental company whenever I visits New Zealand! Their cars are cost effective and very reasonably priced! The cars are also very well maintained! Staff are very friendly and efficient. Takes less than 5 mins to collect and return the car! 👍🏻👍🏻👍🏻👍🏻

J. S.

Great service and great price. Car was all we needed, it was clean and the pickup and delivery of it back to the airport was very smooth. Will happily rent from Omega again :)

L. F.

I used Omega Queenstown, collecting my zippy little Mazda in Shotover street and dropping it off at Qtown Airport... at no extra fee... Omega was a third cheaper than comparative rentals! Paula at the Shotover street office was lovely and friendly and even suggested places to park the car overnight. The car itself was clean, hugely economical and easy to drive... Dropping off the car was just as easy with a convenient shuttle to the airport. Will definitely use again and recommend to friends.

A. P.

Hired a car through Omega thanks to plenty of positive reviews on here. We hired a nissan tiida which was perfect for traveling around the south island. The car was super clean and reliable and all the staff we encountered were friendly and gave some good tips of sights to check out. Would recommend and will be using if we return

D. L.

Picked up at Wellington city location & dropped at Miramar (very close to the airport & they have a courtesy coach to drop you right at the terminal). Great car at a great price - had a few bumps & scrapes, which were all carefully noted before we drove out, but mechanically A1. Excellent staff at both ends - very courteous & friendly. Offered maps without asking etc. Highly recommend paying extra for a GPS unit - made life much easier on the unfamiliar, winding roads around Wellington. Would definitely use Omega again. Thanks

P. W.

Good, efficient and punctual ! Feb. 2020. Again friendly, helpful booking personnel in Qtn, and car collection was efficient. Vehicle was comfortable & serviceable, rental rate reflected the bodywork deterioration. Vehicle proved reliable, economical and adequate for our excursions, all the way to Auckland.

A.

We hired a vehicle this week to get us around Queenstown and beyond and it was great. The hire was easy online and the pick-up was straight forward. As Queenstown is traffic heavy all the time we went across the road and up a few flights of stairs to get to our vehicle initially. I would advise if you have suitcases to have your travelling partner/s to meet you on the ground level around the corner to transfer the suitcases rather than lug them up the stairs. The vehicle was perfect for what we needed and it was clean and easy to return out near the airport. Al the staff were friendly and efficient, we would definitely hire through Omega Rental Cars again - thanks everyone!

S. N.

Easy to hire online and easy to find the office in Queenstown. The final paper work was simple and collecting the car was easy. Good service too. We were also able to leave the car at the office near the airport and then caught a $28 taxi to the airport.

L. C.

Good value for money compared with some other rental car companies. I have used Omega Rental Cars on a number of occasions over the past few years. The staff in Queenstown were efficient and pleasant, and I highly recommend Omega.

J. W.

Seamless experience hiring from Omega, the service was excellent and they were very flexible with extending dates and changing drop off locations. The car was also very modern, in great condition and everything was as promised.

S. W.

Great experience in all respects. Happily changed me from an auto to manual at my request when I went to pick up the car. Car was clean and tidy, and ran very well. Extending my rental by a day, 2 days into the hire, was done by phone and not a problem. Excellent service and excellent value for money

P. K.

Pick up and delivery went very smoothly. Change of plans accepted without question. The car provided was as requested and served us well for 10 days and many kilometers. We have used Omega before and would definitely use the company again.

S. O.

We booked the car rental and arranged to pick it up from Queenstown City and to return it at the Queenstown Airport depot. Everything was smooth and the service from the staff was excellent (: The staff whom we encountered were friendly, and the lady at the city branch was clear in communicating the necessary information. You also get a discount if you have your AA membership! (: Would definitely be using Omega again the next time!

M. R.

We hired a used Toyota Camry which was roomy and comfortable. It was reliable and very good value for money. The staff were helpful and efficient. There was no fee to start in Queenstown and finish in Auckland. I would definitely recommend this hire company.

E. V. D. H.

Picked up a car here for our trip on south island. The toyota coralla had about 100000 km on the clock but it was in a good state and drove fine. The checking in and paperwaork was fast and efficuent and in the office all necessary brochures of our trip were available for free.

J. W.

Very good day rental experience in Wellington. We chose them for their low price and location convenient to the cruise ship terminal. Employees were nice, efficient, and helpful. Car was clean and ready to go. Highly recommended.

D.

Catalina, at the Queenstown office was awesome, so were the guys out at the airport office. Extremely efficient, professional and personable, great car. I left my sunnies and mobile in the car...phoned the office and they were so responsive and happy to help us out....as was said, in fun, by one of the guys...'you're right, you won't have your mobile phone....we have...'Omega...good stuff

D. B.

Car was clean, reliable and roomier than we expected. Rental rates were perfect for our budget. Staff could not have been more helpful and were lovely to deal with and had lots of knowledge of the area that we were heading to. Will definitely use them on our next trip to New Zealand

S. D.

As far as car rental companies go i was very happy with how everything went, obviously being forced to pay the $0 excess insurance from previous car rental experiences (not with omega) means there shouldnt be a problem. I had a fair wait to get my car as the pickup location was different to the office and they had quite a few customers at the time

G. D.

Efficient and friendly check out and a great, fuel efficient car which we drove up the Crown Range Road, through the Haast Pass, up the West Coast Highway all the way to Nelson and eventually Picton. We returned the car at the Ferry Terminal where we also received efficient and friendly service. We will be using Omega again on the North Island and will recommend Omega to other travellers.

P. R.

We had the best service from Omega rentals from the time we picked up the rental on the 14th October in the Queenstown city center to when we returned it at the airport on the 18th October. The woman who greeted us was the same woman who checked us back in at the end and I have to say she was so helpful and pleasant it was a pleasure to be assisted by her. Unfortunately I cannot recall her name but her friendliness remains clear in my mind. Starting the holiday with such a great impression set the tone for the rest of the trip. I would highly recommend Omega rentals to anyone travelling to Queenstown.

Z. A.

Last June I booked a car online and to be pick up in Queenstown city ,but when I arrived there last month around 3ish the office was closed then I contacted them thru phone and they said to me that they move to a new address a month ago! I spent a lot to pay for the taxi because it was difficult to locate their new office. In the end, they upgraded my car with the same price which was really good.

G. L.

A pretty straightforward experience with Omega. Easy pickup and return from their Queenstown office and nearby multi-level car park. Car was well-loved externally, but this did mean we didn’t have to worry about every scratch, nick or dent when returning.

A. C.

Pick up from Queenstown efficient though not in the most convenient spot being the middle of the Main Street. Drop off point in Picton was first class as it is right next to the inter island ferry terminal. The car had some issues that got fixed within 24 hrs no hassles at all with omega rentals thankfully. Great prices, and reasonable car.

R. C.

We were so happy to find Omega! Got a rental at a fraction of the price of the major companies. While the car wasn't new, it was in fine working order, and we were able to pick it up in town and return it at the airport on our way out of the country with no upcharge.

E.

We rented a Toyota Corolla from the Auckland city centre branch. The car was clean and ready to go when we arrived. The staff were very helpful and walked us through the damage assessment on the car (i.e. scratches). There were also some handy AA travel guides in the office. We returned the car to the Wellington Ferry terminal branch. Again the staff were really friendly and kindly dropped us and our luggage off at the ferry terminal. The car was great to drive and we had no problems.

B. V.

Rented a Toyota Previa people mover late January for 10 days picking up in Auckland and dropping off in Wellington. None of the major rental car companies would allow return of similar vehicle except from where you pick it up from. Hence, went with Omega. I must say we were pleasantly surprised at the service and the actual vehicle. Well presented, straightforward rental process, not to mention the significantly lower price compared to the first-tier rental car companies. From now on, Omega Rental Cars would be top of the list !!

L. H.

Awesome experience hiring a car from Omega. Cheap, easy, pleasant staff. It was great having the kids car seat in the pick up van to make things easier. The only room for improvement I can see is at the booking stage. The website kept crashing, and when I rung to get the web deal I had been in the middle of booking the woman told me that there was no way they would be doing that deal as it was too cheap. I just waited for the website to work again before booking, but that lady could do with a reminder that the "customer is always right." Would happily use again anyway, thanks.

j. h.

The car was old but worked very well indeed. Except for the radio, but even if it had of worked, the radio reception probably wouldn't have. But I did have a couple of problems with the car 1 was that inside the car it smelled like a stale ashtray, but you got used to that. The other, which should not have happened, was that the rear tyre instead of being 210 was only about 100. Obviously I pumped it up, and it stayed inflated. Naughty naughty Omega sending out cars with flat tyres.

R. L.

This is my second time to rent a car from omega. This time we pick up at Queenstown city. The staff in the shop is so new nice and professional!!!! I must give my big sincerely thanks to him!! Otherwise omega upgraded an perfect car for our long trip from Queenstown to Auckland.

R. G.

Omega was less than half the price of others. The car was a 10 year old Nissan that ran very well, everything worked as it should. The car was picked up in town and returned to the airport. I would use Omega again without hesitation.

P. C.

Omega rental cars in Queenstown perfectly met my expectations. Excellent customer service from pickup to drop off. Absolutely smooth & hassle free transaction. No extra hidden charges & no additional fee for different location drop off. Most importantly, considered safety of the customers - traveled with my 14yrs old daughter & niece only. Provided monetary convenience wise for the customer as Shotover staff even suggested to drop off car before 5:30pm in order to save $36 storage fee. Rented premium SUV for 4 days. Allocated us 2015 Subaru Forester AWD with a little over 87T mileage. The car never failed us from the charming Queenstown, steep alphine terrain of Cardrona Alpine Resort further to the mountain & tussok grassland of Lindis Pass, cruising spectacular scenery of Mount Cook, prestine water of Lake Tekapo right to re-building Christchurch. Certainly, Omega is my go to car rentals.

S. B.

Everything with the rental car was as required - including the details of additional drivers who were not with me at time of pick up. No problems at all. Have used Omega before from other NZ destinations and would use again as well.

S. S.

Collection and return made easy. That's the best part of our experience with Omega Rental. Staff at both ends are courteous and helpful. No problems with the car and it was easy to handle. Thumbs up to Omega Rental.

K. R.

Good cars but takes ages to release the bond after you return the car. Not very efficient

G. C.

They picked us up at the airport and shuttled us to the rental center. We discovered a squeaky fan belt, and they replaced the car for us, no fuss. We were in NZ for one month and saved about $1000 vs. Hertz or Avis. Our first car had 100,000km; second car had 30,000. Except for belt issue, both car worked fine.

M. T.

Great service from the queenstown team at Omega. They gave us the run down on all the ski fields and any hazards to be aware of. The drop off at the airport was super easy with their free shuttle. Will happily return and rent from Omwga again.

D. J.

Good location for pickup in the middle of Queenstown. Dropped back to airport for free. Friendly staff. Great economical little car that had been well maintained. Drove it to Dunedin and back. Took 8 hours all up and used around $120 AUD in fuel.

J. B.

The car itself was great for what we paid however the booking and collection was disappointing as the response to a few emails with questions did not happen until after the car was collected. My parents ended up at the ferry terminal in wellington where we were instructed to collect the car according to the paperwork, however the car was at the head office address so they had to get a taxi. I also wanted to pay in advance for the car which is normally charged to the driver, but even this took a few emails and calls to arrange..

C. P.

I have used Omega five times on three trips to New Zealand. I like the fact that the cars aren't new!! They are really good. Helpful. Honest. Straightforward. Very competitively priced. I will definitely use them again

H. F.

Excellent service, extremely clean and tidy car. I requested a budget car and while it was super affordable it felt extremely reliable as well.

A. D.

We were very happy with the vehicle we received from Omega! The service was a little more inconsistent. We were originally told, when we dropped into the office, that there were no vehicles available. When we checked online, however, we were able to book one for the next day!

G.

I am from the States and I am here studying abroad for a couple months. My roommates and I wanted to get out of town(Wellington) for the weekend so we decided to rent a car from Omega.We got a little Mazda that worked great and was also gas friendly! Planning my next trip probably sometime in mid-AugustI am definitely using Omega again! [Great customer service-Thanks again Paul for picking us up!]

D. K.

The pickup in Queenstown 0n 16/01/19 could not have been easier, great service from the young Spanish lady who looked after us. RAV4 we hired was clean and drove beautifully. Drop off in Picton on 28/01/19 equally as smooth, the gentleman who dropped us off at the ferry port was both efficient and friendly. Will definitely hire from Omega again, as their slogan says ‘up front and honest’

J. E.

We hired a car for 7 days and the service was faultless. We hired the car from the airport. We were picked up and dropped off so quickly. The cost and quality of the vehicle were ideal. I will definately use them next time!

S. T.

We liked the rental. They picked us up from the hotel and also offered to return us back to our accommodation. The car was from an older vintage but otherwise OK. We will rent again from Omega an can recommend it also to others.

S.

We hire cars regularly in the U.K. and the USA and this is our first time trying Omega in NZ who have set a new benchmark for outstanding customer service. Thank you and well done.

C. C.

We had 2 separate hire cars (Mazda Demios) with Omega, in North and South Islands. The first, from Auckland to Wellington, was great and drove well. The second was newer but oddly not as comfortable and had an odd revving thing happening after changing gear. It wasn't anywhere as near as nice to drive. However, Omega generally were great to hire from. We really appreciated the lift from the chap at the Wellington Ferry depot from the depot to the central area. It was also helpful to 'check in' the day before arriving at Picton to collect the second car, therefore finding the car waiting for us in the car park rather than queueing with everyone disembarking the ferry. A suggestion for improvement would be to include a parcel shelf in in the boot of the Mazda Demio models as the boot allows luggage to be fully on show.

A. T.

Quick check in and car pick up, friendly staff. The car was parked in one of their designated spaces in Mann street car park, which is right across from the office (though up quite a few stairs, I got a lift round as one of the other cars was needing dropped off into its allocated space). The office is right in the centre of town and a couple of doors down from Fergburger, if you're fancying a tasty burger before you pick up your car! I would hire a car with them again.

R. S.

Over the years we have rented quite a few cars and the best experience we have had was with Omega. Very friendly and helpful people with no last minute hidden charges.

R. D.

Great service, great cars and a very successful experience. While the cars are not the latest models, they are clean, well maintained, run perfectly and are good value. Omega is our car hirer of choice.

D. H.

My first time hiring a car 🚗. Did it over the website. Found to be easygoing. Staff were friendly and helpful when arrived to pick-up car. Paperwork is a necessary part of the requirement. All good. Thanks for your hospitality. David.

V. G.

Very good and friendly service for PICK UP of the car today. Now will see when I return the car in 3 days, and post final review...

V. H. A.

Although it took awhile for the receptionist to serve us, causing delays n our itinerary, it was a great car rental company. the terms and conditions agreed were clearly emphasised before driving the car.

K. B.

Really helpful staff on pickup, good central location, car as booked. Only slight downfall was the need to call the office to return the car to the undercover car park, as we didn't have a NZ sim card.

A. T.

Good rates for a clean and comfortable car. Picked up in Auckland, returned in Wellington with no extra charge. Staff generous with their time.

H. P. B.

It was a good experience to rent from Omega. The service was excellent, staff very friendly and cheerful. All information was provided in an organised way. Thanks to Omega Rentals for making our trip wonderful. The car was clean and well maintained. Harinder Pal Bedi Printline Limited

R. P.

Really awesome experience. We changed our booking. Omega rentals were very accommodating. Compared with other rental companies. They were the cheapest as well.

S. C. P.

The car pick-up and return procedures were both clear and efficient. The car was just what we expected. Excellent service. Highly recommended to everyone.

C. C.

Great prices. I compared with all the usual car hire companies, and Omega was substantially lower in price. Easy to pick up and return car in the centre of Queenstown.

J. K.

Easy to deal with. Car was perfect. Price very good. I have used this company several times and they always measure up. Keep up the good work Omega

J. B.

Excellent service and a good reliable little car, about 7 years old, worked well. I would certainly use Omega again.

m. b.

Excellent customer service, very good price compared to other car rentals. I'll definitely consider Omega again for a new rental.

S. K.

Nice and easy service at pick up and collection. Great size car and in good condition. Would use again.

n. s.

Quality car with great service. Airport drop off is a long way but they offer courtesy bus transit. Very good

n. b.

We recently hire a rental from Omega for 16 days as we toured the South Island of NZ. Our experience with Omega was great. A professional organisation who were most obliging. The valu for money was exceptional. Noel Boyd, Australia.

W. t. H. i. S. ?.

Excellent customer service thank-you very much ladies and gentlemen for your wonderful service. My wife and I had a great time travelling through New Zealand with the car we rented, I'm definitely coming back!👍

S.

Very happy with the rental car. For a 2000cc motor I was pleasantly pleased about the how economical it was. Thank you

P. M.

They were organized, thorough and expeditious! Will definitely recommend this car rental agency to friends traveling to New Zealand!

B. S.

Great company, had absolutely no issues with them and found them to be very affordable and reasonably priced. Would recommend and will definitely be using again if I go back to NZ.

R.

Great value car, clean and reliable. Easy pick up and drop off. Recommended.

C.

Thanks Natalia! You made everything really easy and we're very grateful for the ride to the airport after we dropped the vehicle back. Thank you very much!

H. V.

Best car rental in NZ, no hidden fees, best prices. Rented here 7 times already, it is just perfect.

S. L.

Great rental car! This Time we were lucky cause we had a new Subaru Forester with only few kilometers ! The prices for the car is correct and the cars are good!

C.

"Up front and honest" as they say. That's true, I have nothing else to add. They are really nice and they will try to fix every kind of problems. Thanks a lot to Kelvin at Picton which help me with a left mirror issue ! Cheers

E. C.

Great prices and really convenient to have them in central Queenstown! Highly recommend them. It's cheaper to hire a car from omega than to even hire a bike!!

B. W.

Car was clean, well presented. A good car went well felt as though new. Staff most help full , understanding and pleasant . Would not hesitate to use again.

D. D.

Thank you Omega Rental Cars The car we hired was very clean and reliable and a pleasure to drive.

K. F.

Uncomplicated, friendly, good prices. Sure, the cars have some dents and scratches - but that also means you have to worry less about it than with all those 100% new and scratch-free rentals...

S. T.

Seamless, no problems at all. Omega in Christchurch quickly got a camera back to us that had been accidentally left in the car.

N. P.

Excellent. The vehicle was in emaculate condition and the rental (collection/return) process was simple. Omega was most competitive!

T. B.

great service at both ends (especially being dropped off so quickly to the airport in queenstown). had a small/mid-sized sedan and was very happy with it :)

N. B.

I drop off the car at queenstown city. The form that given to you, has a picture where you should park the car. Just follow it and looking for omega rental car sign parking area. Then you can call free toll number and a staff will come to you soon.

S. C.

Great car rental company in NZ, really easy to deal with. Pick up and drop off was a breeze.

M. M.

Good service, cheap charge and kindly shuttle service! Omega is a very good choice if you need car rental in NZ.

J. P.

Very pleasant team and easy to hire from with no additional charges for extra drivers or booster seats.

P. S.

Great service, value and experience, with no headaches. What more could I ask for. This is the second time renting from Omega (Wellington) and it won't be the last. Keep up the great work.

j. s.

All that you'd expect from a company that knows what they are doing, everything went well and without a hich The car was very good, clean and tidy, the shuttle back to the airport also went without any problems We'll be using Omega again Thanks John Stevens

S. D.

First time user of Omega Car Rentals, very good service, everything was explained clearly, very clean car, great value for money, will use this company again.

A. C.

Easy to book on the website. Good value for money. Car was great went really well.

r.

Friendly & easy to deal with plus a good price ! Would certainly recommend & use them again.

杉.

It was really good service to driving up to north for three days rental car. And staff were very friendly and kindly !!

A. A.

Rented through Omega a couple of time now and have found it an easy process and friendly team. Nice cars too.

B. T.

Easy to deal with. Reliable little car - great value for money. Will use again in the future.

D.

Easy pick up. Even better no charge for dropping to different location (airport vs town). Car was perfect for us.

D.

Getting the rental in Queenstown was a mission. if we had realised we would get it at the airport - no parking nearby but we got there in the end

S. T.

Great service, well turned out modern car, upgraded without asking. Friendly competent staff. All in all a very enjoyable experience.

h. g.

Honest and one of the best car rentals you can find. Don't waste your time, just choose Omega.

A. B.

Awesome fast & efficient very friendly, renting from omega was simple no mucking around, would definitely recommend using omega rentals we will use again next time we are in queenstown. Thankyou

S. R.

Excellent pick-up and drop off process. No hidden charges, friendly efficent staff nothings a bother. Online booking very easy you see what you getting.

C. C.

The office in Queenstown center, it’s convenient. And the whole car pick up process spend around 20-30 mins. It’s acceptable for me.

E. T.

Fast service - good, comfortable car, good price too! Highly recommend

J. R.

A great car hire company who were accommodating to the changes we needed to make at the last minute - very friendly and helpful.

A. A.

Good service, car was just what we expected, staff member even gave us a few recommendations for good drives near town.

J.

Hired a great little car from Omega, amazing on fuel and so perfect for our mini South Island road trip

R. L.

Helpful staff, car as expected, good town-center location. All together, a good experience for our holiday.

D. T.

I was satisfied with the car we got for the price we paid. Pick up and drop off was most convenient

T. B.

Very happy with the car and the customer service in Picton was exceptional. Value for money.

D. R.

Cheap and cheerful cars to get you from A-B. Defiantly not a driving experience but they'll get you where you need to go.

V.

Queenstown staff totally awesome. Could not have hoped for a more helpful young lady! She was an absolute pleasure to deal with!

b. l.

Excellent service... I make mistake on my booking date... Staff help me soft my problem.. still can get my car for my holiday☺️..

L.

Good rental company. The only thing I disliked is that they insisted to get snow chains which is not required at all.

P. s.

Had an amazing time driving as it was worth the dollar spent but just was not happy when I took the car as the fuel bar was not full...

C. D.

Good value. Reliable car. Quick, no waiting around. I would use again. Thanks Omega!

H.

The car I got was just what I needed. Without it I wouldn't of been able to do my South Island trip.

A. G. (.

Very reasonably priced and easy to deal with. Also offer easy and free transfers to and from the airport.

M. G.

Great Car, Great price, Great Service will hire again when in NZ, keep up the great work.

D. F.

Great car at a reasonable price. Easy to pick up and return.

I.

Great car, great service! Very welcoming and friendly.

G.

Second time booking with Omega and will be a third time customer in the future

C.

Great price, Great car, Great customer service. Nothing much else to say except, Thank You 👌

D. L.

The staffs are helpful and friendly, the price was great value and nice vehicle!

K. M.

Our third time with Omega and we find the deals and service to be first rate

H. V. D. B.

Great company good staff and no problem to exstand the car for an xtra day

K. L.

great service by the young lady during pick up, got the car that I asked for, recommended!

P. N.

The people were pleasant and easy to deal with and the car was waiting and clean. a very easy experience

h.

Great service. Very friendly. Simple easy process. Value for money. Highly recommended

J.

Good place for rental. Satisfied with my experience there. Well done Omega!

S. Y.

Cheap price and kind staff. Car was exactly same as described. Will recommend to my friends.

D. A.

Fantastic prices, reliable clean cars and super customer service

J.

Easy hassle free, no extra fees or hidden costs. reasonable and good value for money

A. M.

Great service for reasonable rates, they provide you with transportation solutions you need.

M. M.

Very good service from hiring on line to pick up to drop off. Very efficient and real value for money. Recommended

R. L.

Helpful polite staff, easy airport transfers Great fuel efficient car at a great price

L. m.

Fast pickup and drop off. Friendly staff and rental is reasonable. Keep it up!

F.

Have used several times. Great prices, great service. Highly recommend.

T. D.

No complaints. Good car and first class service.

K.

Consistently reliable, helpful and friendly service, and the cars are great value.

G. C.

Great modern and tidy car and easy pickup and drop off service.

H.

Car is good and in excellent conditions. Overall a smooth ride.

P.

Near new car and great service couldn't be happier with the 7 seater!

R. E. (.

Great service, everyone very friendly, especially Shelley in the Auckland office.

J. S.

Easy pick up and drop off. Car clean and spacious (Rav 4)

N.

Very easy to deal with. Picking up car and returning car too easy.

N. F.

Nice place good service great vehicle choice and good prize

D.

Used them several times. Good value and staff are always friendly and helpful.

S.

Smooth and easy service with nice cars, would recommend

h.

Experienced relocation system. Best car rental ever

朱.

Brand-new vehicle with kindly & quickly customer service!

G.

No Hassle. Got a free upgrade to a vehicle that needed transfer.

S.

Exceptional rates, reliable car, and great service.

D. N.

Awesome service again. Highly recommend. Real good value for money

y.

nice staff, efficient service, good price!

P.

Suberb service, great car, no hidden fees.

D. M.

Very good value for money, very convenient and great customer service.

S.

Recommended Good service, value of money and easy to book.

K.

Excellent service, couldn’t fault it.

F.

Quick and easy rental collection and return

A. M.

Fantastic car and great service!

c. h.

RAD cars, always use them

D.

Great Service no issues, great value.

B.

It was a great service from 1 to 100!

T.

Everything perfect and conform to the contract. No bad surprise.

K.

Big Thanks They all are very helpful and very pleasant Thanks again Karl

w. h.

Great quick service.

J. S.

Good price easy to work with

J.

All good, nice and convenient

L. P.

Very good experience throughout the whole the process

S. S.

Brilliant company brilliant people

L. X.

Efficient and affordable service.

K. B.

Better than walking!

K.

Fantastic

C.

Very simple and easy.

J. O.

Excellent service

P.

(Translated) Everything went very well with this company, from the pickup in Queenstown to the return of the vehicle in Picton. On the day of the recovery of the car, there were only 7 bars on the fuel gauge and the person noted it on the contract so that I return it with exactly the same level. The equipment of the car was not perfect but for the economical price I rented it it was very good! I would have liked to be clarified before that the control screen menu was only in Japanese ...! ^^ The person who picked up the car in Picton even offered to take me to my accommodation to avoid walking. Very good experience therefore with this company and I will certainly come back to them for a future rental! P.S: they are really the cheapest on the market in New Zealand! (Original) Tout s'est très bien passé avec cette compagnie, depuis le pick-up à Queenstown jusqu'au retour du véhicule à Picton. Le jour de la récupération de la voiture, il n'y avait que 7 barres sur la jauge d'essence et la personne l'a bien noté sur le contrat afin que je la rende avec exactement le même niveau. Les équipements de la voiture n'était pas parfaits mais pour le prix économique à laquelle je l'ai louée, cela était très bien ! J'aurai aimé qu'on me précise avant que le menu de l'écran de contrôle n'était qu'en japonais...! ^^ La personne qui a récupéré la voiture à Picton m'a même proposé de m'emmener à mon hébergement pour m'éviter de marcher. Très bonne expérience donc avec cette compagnie et je repasserai certainement par eux pour une prochaine location ! P.S : ce sont vraiment les moins chers du marché en Nouvelle Zélande !

F.

(Translated) It's just great. Omega is an excellent value for money. We returned the car two days earlier and they refunded us without penalty, they even took us back to the hotel. An excellent experience. I'll be back with them next year for on .... They could not be more nice and helpfull. They bring us back to the hotel. thank you for all again Fred (Original) C'est tout simplement super. Omega est un excellent rapport qualité prix. On a rendu la voiture deux jours plus tôt et ils nous ont remboursé sans pénalité, ils nous ont même ramener à l'hôtel. An excellent experience. I'll book back with them next year for sur....They couldn't be more nice and helpfull. They even bring us back to the hotel. thank you for all again Fred

J.

(Translated) Strict compliance with everything agreed. Friendliness and professionalism. (Original) Estricto cumplimiento de todo lo acordado. Amabilidad y profesionalismo.

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