Reviews of Vancy Rentals. (Car Rental Agency) in Wellington (Wellington).

Vancy Rentals

164 Reviews

95 Comments

Car rental agency

Truck rental agency

Car leasing service

Car rental agency

Trailer rental service

Van rental agency

24 Abel Smith Street, Te Aro, Wellington 6011, New Zealand

Description

Information of Vancy Rentals, Car rental agency in Wellington (Wellington)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

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Open hours of Vancy Rentals

Reviews of Vancy Rentals

M. D.

These guys are awesome. Have hired several times with them. Great rates, friendly service and alwasy a vehicle to meet my needs. Booked it online, arrived at the booked time and a couple of minutes later I was on my way. Great easy accessible location

D. R.

After a small truck at an affordable price? Vancy rentals will see you right!. Their vehicles are well maintained, clean and tidy and will get you where you need to go with no worries at all

J. C.

Great pricing and fully understanding when I had to cancel close to the booking time - gave me a full refund with no hassles at all. Highly recommended

K. M.

The team gave us a great deal on a van. Affordable and excellent service is the Vancy Team.

C. S.

Really great, down to earth business. The little truck served me well. I will eb back again.

S. K.

I've never had customer service so good from a rental car business. I had to rent a minibus for our sports team to use for a week at a tournament in Wellington. Lee went above and beyond the call of duty to make things work for us. On top of that he gave us a great price and a great van to use. I highly recommend all groups use Vancy and Lee, you won't be disappointed.

N. P.

good experience using Vancy to do a house move. Truck was very well kept and in great condition for use. Dude on phone was a little grumpy but was alright in person (having a bad day maybe?) , other dude was really nice and helpful. Great value for money. Would use again when i move

A. T. W.

Rented a truck last minute and the staff member was really helpful, pointed out exactly how to work the diesel tank, where the gears were in the transmission and explained everything regarding payment so that there were no nasty surprises. Definitely puts car rental companies to shame. Will definitely use these guys again without question when we need a truck or van again. Highly recommended!

M. C.

So helpful, flexible and really good pricing. They always strive to do the best arrangement for what we need, even after hours drop offs, and removing rows of seats etc.

R. M.

All of the reviews here are right on -- these guys are wonderful to hire from. We hired a campervan and it was nicely and carefully outfitted, with everything we needed (including extra batteries and electrical hookups etc) and even had wooden furnishings. They really helped us learn about the van before-hand (we hadn't driven and camped in one before). We had the most wonderful trip ever -- and so much of that was due to these guys. I'm aware that this may sound exaggerated... but it's not. We do very much appreciate dealing with people who care about their business and their service. It was such a pleasure! Thank you!!!!

D. S.

We booked a truck through Vancy for our move within Wellington. It was very straightforward and affordable. The representative gave clear instructions for driving and a lot of handy tips for maneuvering the truck, which was extremely helpful as I had no experience driving something like that. The truck has a camera off the back of the container for reversing and was easy to drive. Absolutely recommend, will definitely use again for our next move.

M. D.

I could tell you how easy it was to book with Vancy online, how efficient they were at getting us on the road when we arrived to pick it up, the friendly service, but what you probably want to know is that when the dreaded thing happened and I crashed the Vancy truck, the guys were so amazing. They were calm, offered me a free extra day of hire for the truck ( so that I could get it unstuck the following day when the weather cleared up)and got me on the road with a van to continue the move. We were only charged for the mileage and gas for the replacement van which came to under $20. They really went above and beyond and helped alleviate the stress of what was looking like a very stressful day. Would absolutely recommend. Thank heaps guys.

S. D.

Great rates at Vancy Rentals. But the best thing was the service offered by Lee. When we rang him in a panic because we were running out of time, he happily let us keep the truck for about another 3 hours beyond our booked time. We didn't drop the truck off until about 8:15pm, and he usually closes at 6pm! Lee's understanding of our predicament and his willingness to be flexible got us out of a real bind! Thanks Lee for your fantastic service! We will recommend you to anyone who asks.

C. R.

The whole move with Vancy was very smooth. Very helpful and friendly service. We got picked up from the airport which made everything so much easier for us. The new toyota hiace automatic was so easy to drive up some of the steep hills in wellington. Next time we need to hire a van to move, my boyfriend and I will definitely go with these guys again. Its super cheap!

C. A.

Another company had double booked the van I needed and told me when I arrived. Boo. I went to Martin at Vancy and even though it was short notice (ie the same day) he found an option, a van was returning at 4pm. Better later than never I thought. But then he rang to say it came back early, so we were able to get it earlier. Martin was really professional, helpful and friendly. Kia ora!!!

W.

I come to this guy all the time when I need a van or trailer for projects. Lee is very straight forward, honest and helpful guy who knows everything about trucks and vans. The deals I got were fantastic and vehicles are in excellent working order. I have always recommend Vancy to my friends and family who are now also satisfied customers. Many thanks!

C. B.

I recently rented a truck from Vancy to tour a show and Lee and his team were more than helpful, going the extra mile to help organise our trip. Vancy has very competitive pricing, excellent and importantly, friendly service, and I'd definitely use them again. Highly recommended.

G. Y.

We hired a truck from Vancy Rentals last week for our house move. A good experience overall, Vancy Rental's truck was spacious, rental price was reasonable. The truck was easy to use. We quite happy with our rental. Also mananged to saved quite a bit of money by not using a moving company. Happy to recommend Vancy Rentals to other people.

S. S.

There were 9 of us including 2 babies, we hired a van from Vancy for 4 days. It was perfect there was plenty of space for all our gear including pushchairs and portable cot. The van was clean and in excellent condition and was very easy to drive. Would definitely use again. Sandra

G. T.

Perfect people to go to if you just need to hire a moving vehicle for a day or two. Their prices are by far the lowest, but they still have top quality vehicles, and customer service. I wouldn't even consider going anywhere else for a second. These guys are the best!

a. h.

My Previous comments : Not friendly staff. Not recommending. Bad service. New comments: i got a call from Vancy and listen to my feedback which i highly appreciate as the person who talk to me, he's sound seems very nice. I understood, because one person behavior which can affect entire reputation and involved many of others hard work which i don't want to get spoil and also i feel which is un fair. so i'm changing my mind. Anyhow they are addressing my issue and promised they will take necessary action. i appreciated their time

M. O.

We were regular car renters from a company just around the corner from Vancy but when they put their daily hire prices up we were sent to Vancy who were a lot cheaper. The customer service was awesome and now we don't go anywhere else. The cars we've had have always been well maintained. Top guys'

R. L.

Found this company on Google, and the convenient Wellington City location really worked well for us. We got a car on the spot when we arrived without even having to book. Me and my family were treated well and the car we got was late model and very clean.

C. C.

Had trouble getting a van on a Sunday. These guys were open and easy as to deal with. more than happy to help and it wasnt a problem. 2008 hiace that went great and good on gas. Can't complain at all. They didn't mind me being a couple hours late on return aswell. I would recommend for sure.

D. B.

Have hired from these guys a bunch of times and always get exceptional service. The prices are great, the vehicles are in good condition each time and the overall experience is smooth. Highly recommended!

R. T.

These guys were so good to me after I crashed one of their vans. Drove me around, helped me get stuff and even dropped me out to the airport. Can't recommend their customer service enough. Will definitely hire from them again (if they let me of course).

P. R.

Vancy Rentals are the best van and truck hire place I have ever dealt with. The team goes above and beyond good customer service, the vehicles are always in excellent condition, and the rates the cheapest and most consistent in Wellington.

Z. H.

Super helpful with our last minute change of plans. Made our trip stress-free with friendly service and a great vehicle. Cheers Lee and co!

G. G.

Lee and his team are A++ Have hired vans from Lee a number of times now, his team and himself are prompt with arrangements and super helpful, when I first found Vancy I was looking at many other rental places at that time Lee was the only company that got back to me straight away with a follow up phone call and for me the personal aspect is what made me choose Vancy as my hire company of choice. Highly recommended, I will definitely use Vancy again

E. S.

Great customer service and friendly staff. Would highly recommend to anyone that is moving around Wellington or looking for a vehicle to explore NZ in! Was quick, easy and best of all cheap. Cheers Vancy!

R. M.

Friendly, fast, helpful service after I experienced appalling treatment from the other van-rental with all the high ratings. I'd give Vancy 6 stars if I could.

M. S.

I used Vancy's truck for moving flats within Wellington. The truck was in a good condition and very smooth to drive. Great people, convenient location and the cheapest in Wellington! Thank you Vancy.

A. S.

The van was good, did the job and they had availability at short notice. I would however suggest taking as many pictures as possible of the van before you take it. Upon return they claimed that one of the dents in the van was not there when I hired it. They looked at their own pictures and tried to say that It wasnt there. It was only when I was able to compare close up pictures and video of my own, it was apparent that the damage was indeed already there. I took close up pictures and video of the numerous dents and scratches on the van before I hired it to cover my back. All pictures were geotagged with the date, time and location.

A. P.

Great range of Vans, trucks and trailers here. Great service and the best prices in town too. Very professional. I use these guys a lot.

S. D.

Good rates for van rental and brilliant customer service by Lee. It made the whole rental process so easy and stress free for us. Will definitely return again..!

L. G.

We were very lucky - when we needed it, Vancy had the perfect moving van available at a very competitive price and it was a pleasure to drive. Saved us oodles of time and money!

D. T.

They've been great! Replied to my email pretty quickly. The trailer I rent was almost brand new and quite cheap too. I definetly recommend.

S. C.

Super impressed with the service provided. An owner operated, local business that tailored the hire specifically around what I needed. Hiring a truck was a breeze, which in turn made the entire moving process far less stressful. Thanks guys!

D. H.

Excellent time doing business with Vancy. Vehicles in good condition, and service was honest and genuine. Would definitely use again.

I. W.

Really friendly and helpful people. I wan't sure I could drive one of these trucks but it was easier that I thought, just like driving a big car. I got good advice on what truck to use and good driving tips. Easier and cheaper than I thought, and I got everything done in one trip. Thanks guys

M. S.

Hired a van in Wellington for a holiday, van was very nicely groomed and up to spec, comfortable and great service..pick up and drop off were a breeze wI'll definitely use again thanks Vancy

K. A.

Great customer service, easily accessible location, competitive prices and loved having the camper van for our trip around the North Island. Would highly recommend renting from Vancy

P. E.

Extremely easy to do business with. No-fuss van hire. The gentleman I dealt with made the whole ordeal stream-lined and simple. Easy five-stars!

L. F.

These guys were awesome. I had to do a last minute move from Lyall Bay to Pukerua Bay and they sorted me out promptly. Friendly, flexible and very accommodating. I would definitely recommend.

N. C. &. E.

We use Vancy all the time! Great customer service, especially with some last minute changes. Thanks Lee and the team! From Nosh :)

C.

Well I can't say everything were perfect but Lee was available and managed to fix some issues. He's very friendly.

l. d.

Since we moved to wellington, we always use this rental company. Cheap rate, friendly service, can not fault at all. Well done, Lee

G. E.

Quick and easy to deal with, no fuss and quality vans. I've used these guys 3 times! Highly recommend :-)

S.

Good value. Owner was straight up and took the time to contact me regarding a concern. Talked to me in good faith and get got it sorted.

M. A.

Ive used vancy several times and rate them very high. Always well priced and helpful

K. S.

Used there service to rent a truck twice and it was pain free. No hassle and good rates. Trucks in good condition.

J. T.

Excellent, friendly customer care, good value, super quick and easy process, van was great, highly recommended.

G. W.

The team that own this company are extremely helpful and provide excellent advice and service. Prices are competitive

A.

Great truck Rental Company, good Service, friendly, free advice, very flexible when making a booking, highly recommended.

S. S.

Efficient check-out process (despite heavy rain). Nice, light caged trailer for towing.

C. E.

Use these guys every time I move, always reliable and easy to deal with. Definitely recommend!

N. L.

Friendly and good value. Clean vehicles! Have returned and will again.

R. M.

Marty was great. Vancy needs to consider SuperGoldCard discount.

M. &. S. S.

Trouble free. No fuss. Good guys who will go the extra mile for you. Highly recommended!

e. f.

Vancy was great, well maintained van, friendly service, honest pricing, cheers guys!

b. s.

Great service, good quality trailer! Will hire from them again :)

S.

Provided great customer service and really helped me out, highly recommend

G. K. T.

Lee's a good dude that goes out of his way to help his customers. Thanks for sorting me out mate

I. C.

Fair price for the fair service! Thanks guys, definitely recommend!

B. A.

Great Service, best prices in town, would highly recommend

w. m.

Lee and his guys are great to deal with highly recommended

D. M.

Efficient, friendly, value for $$.

D.

These guys were great, really easy to deal with

C. C.

Good quality rentals. Reasonable pricing

T. W.

Great service, friendly and helpful! Would highly recommend!

F. M.

Friendly staff and great value too

C. C.

Good quality rental services with cheap price.

W. W.

Great Service, great vehicles, great communication.

B. M.

Reasonable rates been city based

B. D.

Good guys, good service, good vehicle!

S. G. J.

Great guys, good vans. Great help.

J. M. A.

Very obliging, cheaper than other places

A. C.

Great service. Great value for money.

R. A.

Very Reasonable Price, Friendly and Lots of Choice 👍🏻👍🏻👍🏻👍🏻👍🏻

t.

Verygood service.. recommend this

s. v.

Very eazy and quick

K. W.

Good price

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