Reviews of Dr Mobiles Limited. (Cell Phone Store) in Auckland (Auckland).
Dr Mobiles Limited
1 Huron Street, Takapuna, Auckland 0622, New Zealand
Description
Information of Dr Mobiles Limited, Cell phone store in Auckland (Auckland)
Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.
This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!
Map
Open hours of Dr Mobiles Limited
Sunday
Closed
Monday
9am–6pm
Tuesday
9am–6pm
Wednesday
9am–6pm
Thursday
9am–6pm
Friday
9am–6pm
Saturday
9am–2pm
Reviews of Dr Mobiles Limited
T.
These guys are great! Worked hard to get my phone up and running and when they couldn't fix it within budget, gave me a brilliant and thorough report to send to my insurer. ALL FOR FREE! Amazing service, great communication. I wont go anywhere else ever again.
P.
The service at this phone repair store was excellent. I thoroughly enjoyed my experience and would definitely recommend this place to others. They were knowledgable and discussed different possible solutions with me. They were both friendly and helpful. The turn around time on my phone repair was fast - 2 hours. The free phone inspection before the repair was also a much appreciated aspect of their service and reassured me that I was able to get the best value for money. Very pleased and impressed overall :)
H.
Honest and reliable. Fixed my iPhone’s rear glass flawlessly for the quoted price and timeline. Gave me a free loan phone in the meantime. Will be recommending.
M.
I highly recommend this place. I took my dead, salt water damaged phone here for a second opinion after another store told me it would require replacing the processor. Rafael did a quick inspection of the phone and gave me a fair quote for getting it fixed. The service here is great and these guys know what they are doing.
P.
Awesome service, friendly, quick, very well priced and personal touch. Used them a couple of times, They are totally out my way, but it is definitely worth the travelling.
A.
When I asked for a quote they asked me to come in for a free inspection which is very good. Last place I went to they inspected and it cost. When I went in I was greeted by a friendly, funny worker who told me and my friend to wait for 30mins to do the free inspection. When we came back he gave options on how to fix it with the price of each and a time it would be done by. All in all the service took 3 hours with them working on my and my friend's phone. They were amazing start to finish. Would definitely go there again for a fix 😊😊😊
P.
After suffering a bit of a mishap in the sea which resulted in my Iphone copping a load of seawater paid these guys a visit as i had previous dealings and they have always done a smashing job.
The same applied here- i handed the phone in for free inspection in the morning , got an assessment as to the nature of the water damage back within a couple of hours and phone was fixed and returned by end of the day.
Got a free loan phone to see me through the day and the work itself was done at a fraction of the cost and in a fraction of the time that it would have had i went through Apple themselves.
Perfect example of a local business doing an outstanding job
J.
Such quick, friendly, and high-quality service! I spilled coffee all over my macbook and they had it good as new the same day. I would highly recommend.
d.
Very knowlegable tech when it comes down phones great help have always assisted and solved a few issues for me. I recommend the shop
L.
Super quick job and superb quality! The guys from the store are cool and very kind. This is now the store i would return for all my mobike needs!
D.
Dr Mobiles Limited had been serving the locals since 23rd February, 2011 at this location. Thanks heaps for sorting out the iPhone and iPad repair for the wifey and kids! Keep up the good job!!
F.
Fixed my phone's camera after the other mobile repair shop in takapuna said they couldn't do anything. Great service
A.
Outstanding service! My phone had water damaged on Christmas Eve, the screen was black and not responding. It took them only an hour to repair my phone, change the screen and add a screen protector. All of it for a really good price! Always a pleasure to deal with these guys, I can't recommend them enough. Absolute legends!
J.
PHENOMENAL service and incredibly fast!!! They did a complete overhaul of my Nintendo Switch (new chassis, LCD screen, digitiser, joycon rails and shells....) for a great price and the professionalism was second to none - hands down the best I have ever experienced. Extremely friendly and passionate repair service technician who really knows what they are doing. I will definitely come back to this store in the future if I ever need a device repaired. Their high review rating from over one hundred people is well warranted. You will not be disappointed! :)
S.
Thank you very for fixing my phone for free, I went to another shop they quoted my 189.00 for a new charging port. You just cleaned it and it working now. Appreciate it alot. Will recommend Regards Sam.
M.
There heaps of phone repair shops in Auckland. The semi-pro, the wannabes, the amateurs, Dr iDeath,etc. The real professional for phone repair is hard to find, almost like hiring for a unicorn!
Our family members had been using the professional service of Dr Mobiles Limited since late February, 2011. I remember we had our iPhone 3GS, 4 and iPad damaged during the Christchurch Earthquake on 22nd February, 2011. After returning safely to Auckland, we literary searched the entire Auckland to repair our devices. By sheer luck we bumped into Dr Mobiles Limited on Huron Street, Takapuna.
Any way, we want to say a big Thank You to Rafael and their professional staff for repairing my daughter’s Apple iPhone XS today. The poor daughter thought that it is the end of the world as her iPhone XS suffered severe impact damage. The repair was done promptly and the price is reasonable (from our past experience we know Dr Mobiles Limited do not use recycle screens or five grade parts for their repair).
One thing I notice is that Dr Mibiles Limited deliver results while other deliver tons of fail promises! Besides that, they listen to the customer, talk to client in plain and concise language (no big tech words to make you feel silly or lost)
If you are down and feel sad; a chap at Dr Mobiles Limited might be able to cheer you up a bit with some jokes and pump you up with some positive energy!
We enjoy reading Dr Mobiles Limited’s google blog, follow them on FB too!
I remember back in 2013. Dr Mobiles Limited won the only award for Best Customer Service from Takapuna Beach Associate by open online voting (base on actual sales record and receipt). This mean, Dr Mobiles Limited beats all the big brand retailers in the Takapuna Westfield Mall!!
Tragedy happened in January 2019, Dr Mobiles Limited was one of the victim of ram raid. Luckily they are insured; clear up the mess and soldier on! This challenge seems to make them stronger and still deliver excellent repair service! We have passed the word around to shore up more business support for this legendary Tech Guys!
We will give you our undying support, Dr Mobiles Lumited! All our mates, church members and family members goes to no where but you for insurance claim report, phone unlock, computer repair and data recovery service.
Keep up the good work, guys! you are indeed time-tested and people proven!! We like your positive attitude and above par customer service. God Bless!
D.
Awesome staff, very friendly and happy to help. Staff have clear in depth knowledge on technology, and in my case completed a fixed iPhone screen in 30 minutes!
Couldn't catch their names but am very grateful! Thank you guys!
T.
You simply impressed us with your customer service and the professional repair work on our MacBook Air! After being much around by three other repair shop, you are the only that deliver the result! We recommend parents, uni students to bring their laptops for repair here — Dr Mobiles Limited is the real deal which delivery the real result! Good job guys on keeping a large group of customers! Best wishes and very fortunate to let you do our MacBook Air repair.
B.
Not only did the repair of my water damaged phone fix the problem, it was also quick, a good price, and the service was great to. I had actually taken my phone to a nearby place first and regretted not just taking it to Dr Mobile in the first place. I would recommend.
M.
Really great friendly service! Quoted for free and turned the job around in 2 hours. Impressive as normally this type of operation is a bit dopey, but these guys are on to it and value their customers. Strongly recommended.
B.
Couldn't recommend Dr Mobiles more!!! Prompt, helpful and at such a good price! Can't thank them enough for repairing my iphone from water damage will be recommending to everyone I know!
S.
Very good service and quality. Would highly recommend to other customers to go to. They make sure you are fully satisfied. I have been to many shops to fix my electronic devices but this shop fully makes sure you aren’t ripped off and Fox’s your things to full quality. How I wish I know your company earlier😀
M.
Absolutely fabulous service! Been here twice and these guys do the best work with an honest price. David is so experienced and kind, great to meet businessmen like him who puts customers first. If you need any type of repairing, definitely go to these guys!
S.
Went there to get my screen replaced but it was really my battery had expanded and started to lift my screen! They worked with my budget and fixed my phone super quick. I'm so happy! Thank you, I highly recommend going here if you need your phone fixed or even to get a new one :)
J.
Thanks for fixing up my damaged iPhone 6 so quickly. The previous repair dude had used cheap recycle screen, never put back the metal battery shielding (which caused the damage of my internal battery) and two missing screws! Our family had been using the professional service since February 2011 and we still coming back to repair our iPad and iPhone here! Keep up the good work, Dr Mobiles Limited!
S.
Great service. Every other store either didn't have the parts to fix my phone, or said they would take a few days to fix. The guys at Dr. Mobile fixed it in less than an hour. Would definitely go there again
C.
I highly recommend Dr Mobile! The team there do an amazing job at repairing screens as well as technical issues. They are fast, reliable and give you good honest advice on the best solution! Service is amazing, lots of communication and great turn around time. This is a one stop shop for any tech issues, I have been using them for years and will not go anywhere else.
J.
I've used this company many, many times over the last ten years. Extremely fast no mucking around and great service. John
W.
Have taken my mobile phones and laptop here to get fixed and they have always done a great job with fixing my devices and would not go anywhere else after going to them. They have great service and great prices would recommend.
N.
Super fast and efficient service. Respectful and friendly too
M.
Extremely good customer service, they went above and beyond to fix the problems I was having with my iPhone XS. Very genuine people and I wouldn’t go anywhere else to get my devices fixed. 10/10
B.
Have had several phones and devices repaired with Rafael from Dr Mobiles Takapuna, and each time im thoroughly impressed with their service, turnaround and pricing. Would recommend to anyone who needs a device repair.
T.
Repaired my phone in 20 minutes with free screen protector. You made my day! Definitely will come back in future.
B.
Staff are great here. Really respectful and don’t push you with what you should do but let you make up your own mind to cater for your wallet. Good service, quick (normally in a day) and well priced. Not let me down yet
T.
Dr Mobiles Limited - 100% The team are incredible!! Great customer service, friendly and professional.
I highly recommend Dr Mobiles Ltd
Thanks Team - you guys are AWESOME!
D.
This was such a great experience. I had the SIM card cut and was done perfectly in less than 30 min. Works for me and got me up and running in no time. I would highly recommend them to anyone who needs to get their phone repaired. David was extremely smart and helpful. Thank you very much.
N.
Had the best repair service, customer wise they were super friendly and super fast, overall best repair place ever! If could do 10 stars i would give them 10 stars!! NUMBER ONE PLACE IN AUCKLAND I SAY!
N.
best customer service really friendly and fixes phones and laptops at a great price i have recommend Dr Mobiles to all my friends and family and they havnt been anywhere else since
C.
Great service, very knowledgeable and helpful.
Also they have free inspection, which is very useful if you don't know what's wrong with your phone.
T.
Great service, very knowledgable, super helpful and very friendly! Very happy with my outcome and they provide a warranty which is even better! I reccomend going to see the team at Dr Mobil! Very epathtic and listen to the customer!!
G.
These guys are my go to store for mobile repairs. They never let me down and alway sdo an awesome job.
S.
Very reliable and informative! These guys know what they are doing and are eager to fix your phone!
M.
Went above and beyond to solve the problems I was having with my iPhone XS. Very genuine and helpful people and I wouldn’t go anywhere else to get my devices fixed. 10/10
T.
Amazing service. Fixed my phone for a cheap price along with a free screen protector and discount!
M.
The guy in charge at the Takapuna shop provides excellent service. He is the best of the best.
O.
Really amazing team of guys that work here, very helpful and not expensive. Highly recommend them! :)
P.
Great quick service at a good price and with a warranty - couldn't ask for more. Highly recommended.
M.
real nice people and give reasonable prices once i walked in they were super nice i would recommend people go there often they wont disappoint.
J.
These dudes are simple amazing and impressed the hell out of us with the customer service. We were referred to Dr Mobiles Limited by mates from corporate banking sectors.
The customer service here is above par, they communicate clearly with client in non-technical jargon.
I would recommend these guys to all my friends. Don’t waste your time with the semi pros!!
L.
Very happy with the customer service and excellent technical skills. Cheers and keep up the good work. *** Highly Recommended to all ***
O.
Absolutely recommend Dr Mobile. Great service and they managed to get a 3yo phone working like new again. Beats buying a new one. Thanks guys😊
S.
Thank you very much Dr Mobiles, you manage to save my phone from a liquid damage. All my precious photos intact. Love it!
P.
Very fast repair! Made my son very happy.
M.
Excellent service, friendly and quick. Applied my new phone screen protector perfectly.
R.
Amazing service. Solid 120 day warantee. Thx for fixing my iPhone XS so quickly, it works like new!
A.
Thanks for fixing my Ipad cracked screen and faulty power input! Really great work and would recommend you check these guys out.
A.
Excellent and fast service! So happy with my phone, feels brand new again!
L.
Our family have been using Dr Mobiles Limited’s repair service since 2012 and still coming back to get of iPhone and iPad Pro repair. We found them to honest, reliable and very professional! We highly recommend all come here body a professional repair services!
T.
So good, super professional and good work, full screen replacement within hours. Super happy
M.
A great place to get your iPhone 8 repaired! These guys show us what is world-class customer service is! Hubby is very happy to get his spanking iPhone 8 crack screen repaired at Dr Mobiles Limited; they are professional, fast and price is reasonable. Highly recommended to all the locals! Cheers and keep up the good work!
Y.
Super! Friendly and fast as possible, professional service and affordable price. Number One choice when in needed.
A.
Super impressed with the speed and service provided. The quote given was also cheaper than other places I contacted. Highly recommend!! They fixed my daughters iphone 6 plus which had a broken screen and had fallen into a swimming pool and had water damage. She is very happy now to have her phone back and working. Thanks so much for the great service!
A.
hi are you guys open today and is rafael working today
s.
So nice and friendly! that is best in Takapuna repair shop I will go again if I need to repair my phone
C.
Quick and very honest and helpful good service, I recommend using dr mobile
O.
Excellent experience. Fast response, super fast work and a great laugh along the way. Will b going back and recommending to all!
L.
I’ve been here every year since high school, amazing service - David is my guy, an absolute warrior and an intellectual! Highly recommended to all!
K.
Dr Mobiles is absolutely amazing! Gurdeed went above & beyond when he picked up & dropped off my iPhone to my work place once my screen replacement was done!! He even brought a eftpos machine!! So stunned at this amazing service and is so reasonably priced compared to most companies out their.
I am also so impressed my replacement only took 1 hour! I would defiantly recommend Dr Mobiles and I will be going here from now on. Great job!
- Very Happy Customer
S.
RECOMMENDED! Excellent customer service! Very fast and reliable! 👍👍👍
S.
Great friendly service polite and efficient. Excellent job done would definately use again.
New Lyn branch Sam was excellent.
N.
Very freindly and helpful staff who go the extra mile to make sure the customer is happy, Will defintaley use David again. Fair, Cheap, Fast, Good Communication. If you need anything fixed etc, make sure to go to Dr Mobiles for a good job at a good price, beware of other dubious repairers out there! Thanks David
N.
My phone stopped working, since it is kinda old, I was hopeless. Rafael 'fixed it'. It just needed a reboot. He was honest enough to tell me the truth. I totally recommend this store.
J.
My daughter phone wet for a swim. got a recommendation from a friend, brought the phone in the morning and collected same day! save me alot of money. Thank you very much!
C.
Love the service. High quality and fast, amazing customer service.
Highly recommend
R.
Dr Mobiles Wellington love these excellent people! kudos to the branch-duo! Jai'mar mate, thank you for helping me with my iPhone and Mac you managed to defeat the one down at Willis who was not able to sort out my Apples! Great job bro! Highly recommend you guys to everyone! Great, fast service for reasonable cost! Two thumbs up!
K.
Very friendly staff and fast service. I highly recommend these guys.
B.
These guys are friendly and helpful, and do a great service for a fair price.
د.
Man, this place is very handy. Very familiar guy over there, not just helping you fixing your gadget. Very recommended
R.
Great service and honest pricing. Highly recommended
n.
Friendly staff .. good prices compared to other stores
j.
Thanks David and Rafael! Great service and brought my iPhone 5 back to life! And very very very funny and friendly. Like Dr Mobile on Facebook.
L.
Super friendly, professional and efficient service. 100% recommend
G.
Simply Awesome, Dr Mobiles Limited! My wife damaged her Apple iPad Pro screen while packing for our long weekend trip. Dr Mobiles Limited had eplaced it with a brand new piece very quickly and the price is way below what the "authorized dealers" quoted me! On top of that, we were given a 120-day warranty for the new screen on the iPad Pro. Dr Mobiles Limited had save our young family so much money and time running around. We could not be any happier! Truly great professionals, very hoonest and trustworthy! Thanks Mates! We thank God that we found you on the Internet! Without any reservation, we do highly recommend their superb services to all iPad users!!
A.
Lovely customer service, always a pleasure to be greeted when you walk into a store :)
A.
Very friendly people and gets the job done fast :)
A.
awesome service. thank you so much :)
C.
I found Dr Mobile excellent, always contacted me on the phone regarding progress,
I wish there was more people like you out there willing to go the extra mile!!
S.
Good service, cares about doing the best quality job
G.
Quick service and phone was just like new :)
S.
Fast, economical, successful. My first choice for phone repairs.
b.
Thanks for filing an insurance damage report for my Apple iPad Pro 3. You guys did a marvelous job on this repair; just like you have been repairing our household's iPhones for the past seven year! Appreciate your superb customer service and above par technical knowledge. God bless and keep up the goid job!!
We highly recommend Dr Mobiles Limited's phone and iPad repair service. They don't make promises but deliver solif results!! Give them a try and you will not waste your time!
N.
Dr Mobiles Limited, thanks for sorting me so quickly with quality repair service. My whanau had been enjoy your great service since 2011. Story short, Dr Mobiles Limited will not waste your time to get your Galaxy S9 or iPad Pro repair!! Cheers!
J.
My Galaxy s6 suffered some water damage. The first attempt at repair seemed to work at first but I think after a few weeks slow corrosion got the better of the situation. Rafael and team were brilliant, refunded the original costs and I upgraded to a S7 refurbished by Dr Mobiles at a great price. Excellent all round - would highly recommend and definitely would use them again if the need arises.
S.
Great friendly service and fair rates. Highly recommended
J.
Unparalleled service - some of the best I have ever had. Highly efficient, professional and a fair price too. They replaced my iPhone 6 camera same day, you can't beat that! This is the only place I would recommend to a friend. I couldn't not make a post, people need to know that this place is the way to go. To add to the awesome service, David is one of the funniest people I have met, so much fun! Knowing I'd get to return makes me excited for the next time I break my phone. You can trust these guys to look after you. Cheers David and team
P.
Thanks for helping out student backpackers! We cracked our iPhone 7 and Galaxy S8 screens within days upon touching down in Auckland. Through word or mouth and Google search, we located your repair centre. You guys are honest, friendly and super efficient! Dr Mobiles Limited, you made our days!
L.
First time visiting this repair centre after reading excellent service reviews. A quick call with some enquiries gave me a good feeling that they love what they do and are sincere and reliable.
Brought my son's Apple iPhone 7 to be examined as the screen was cracked by accident. We have it repaired in Australia recently, the screen was recycle grade (thus cheap $89 repair)and we got a lemon offered by "iExpert" or "iDeath" type of repair shop.
Rafael and his team members were extremely helpful and listen to the need of their clients. Our iPhone 7 was replaced with a premium grade parts at reasonable price.
More importantly their attitude, personalities and customer service were very good. Now we know why most of my mates refer families and friends to get their tablets or Apple iPhones to be repaired by Dr Mobiles Limited.
K.
Excellent service at reasonable price
C.
I purchased my iPhone Xs' few days ago at Vodafone Auckland City and have decided to come to Dr Mobiles for further support on physical care of the phone. Gary and Rafael, and the team suggested to have a screen protector to protect the phone's screen, as well as a military grade iPhone's Xs' tough protective casing. Rafael stated the superior quality of the phone's cover case' that is 'drop-proof' and most of all the phone is water proof, which means if I use it in the rain, I will be all good. I purchased both this protector and the case for $250 due to the entire physical protection if in case I drop the phone. If I did not buy the protection, I would be spending at least $500 till the cows come home. I recommend Dr Mobile's Limited due to their EXPERIENCE, as I emphasize their superior services. They are very serious about service and never compromise any service in professionalism. At the same time the results are all about Reliability, Quality, and Solutions. I pay hundreds rather than buying another one for $2K. Always recommended.
L.
Great service....fast, easy & affordable.
M.
Very helpful and gave me a good student deal!
J.
Excellent service!
J.
Great service, great price A+++++
V.
Friendly and good to deal with. Highly recommended.
S.
Great service, Dr Mobiles Limited. The engineer was really speedy and fixed a broken lightning port for a third of the price it would have cost via Apple. Also one of the few places to offer the repair on an Apple iPad Pro 12.9". If you watch youtube videos, you realized how complicated the repair is! We even had a courtesy call promptly to check if we wanted to proceed as our iPad Pro was bent (yup!) and increasing the risk of breaking the delicate glass screen. We agreed to try anyway and the engineer was able to complete the repair and unbent the case free of charge. Really impressed by Dr Mobile's level of customer service and engineering skills! Thanks for keeping your old customers happy and keep coming back!
D.
Great, honest warm service!
G.
Dr Mobiles Limited -- a really professional service! I am both impressed and astonished at the quality of my Samsung Galaxy Note 8 screen repair in less than two hours. The price is reasonable as they use premium parts, sure beats the price that Samsung quoted me over the phone. My partner and I had our phones damaged by the dubious small kiosk operators at the shopping malls (they sent phone away for repair!!) and those little"iSpecialists" shops dotted all over Auckland! I would highly recommend this Northshore local repair lab to anyone. Thank you so much, Dr Mobiles!
G.
Dr Mobiles Limited, Takapuna, is the best phone repair shop I have ever experienced He fixed my phone in seconds.I also had a problem downloading my Australian emails to my laptop & he fixed that as well. If you are in Auckland & you need mobile phone help please come to the Dr Phone Repair. Cruise Ships in particular should use his services.
J.
Friendly, Quick and Easy, I would use again!
T.
Thanks for saving wifey's liquid damage iPhone 7 Plus witch contains our holiday memories, our new baby's video clips -- it was not backuped for more than half a year!
For a moment we thought the iPhone is totally dead & we have lost all the precious memories will be lost forever too. Thanks to Dr Mobiles Limited, all our photos, videos and data are recovered and saved. We remember we started using your since 2012, about one year after your started your repair centre--we are happy that we made the right decision to use your service! Well done, guys!
A.
Excellent service and reasonably priced
M.
Quality work and service. 👍🏼
C.
Great service.
A.
Friendly and excellent service
C.
Always helpful, kind, cheap and fast!! Will always come back to you guys !!!
S.
Absolutely amazing :)
r.
brilliant service!
Z.
like the guy from hangover but fixes phone
R.
Awesome job guys, keep it up
H.
good
v.
(Translated) Guys you absolutely must come here if you need to fix your phone!
The manager is super nice super efficient and always in a good mood !!
Come on, you won't be disappointed;)
Thank you again for being so quick and efficient ❤️
(Original)
Les gars vous devez absolument venir ici si vous avez besoin de réparer votre téléphone !
Le gérant est super gentil super efficace et toujours de bonne humeur !!
Allez venez vous ne serez pas déçu ;)
Encore merci d'être aussi rapide et efficace ❤️
d.
(Translated) excellent service, excellent place ... totally recommending in case you need to repair your phone
(Original)
excelente servicio, excelente lugar... totalmente recomendando por si necesitan reparar su teléfono
C.
(Translated) Totally recommended, excellent service and attention!
(Original)
Totalmente recomendable, excelente servicio y atención!
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