Reviews of VoIPline Telecom NZ. (Cell Phone Store) in Westport (West Coast).

VoIPline Telecom NZ

21 Reviews

4 Comments

Cell phone store

Telecommunications service provider

Service establishment

Description

Information of VoIPline Telecom NZ, Cell phone store in Westport (West Coast)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of VoIPline Telecom NZ

Reviews of VoIPline Telecom NZ

R. R.

VOIPLine have been a great telecommunication company to deal with and made the transition period from another provider extremely smooth. We love their reporting system and the transparency they provide with their services for their 0800 number hosting. When initially engaging with this company, they answered every question we had and made it as clear as possible. We would recommend this company to anyone wanting control and ease with their 0800 number line.

V. S.

I have had quite a few quick and effective customer service experiences, by web-chat box and by phone. They also helped me buy and set up an AU 1800 number.

C.

We are very happy with our two office setup (18 handsets, 2 office + 3 remote workers). VOIPline setup all of our Yealink handsets before shipping them to us. They also assisted with the more complex task of multiple accounts, different ringtone & caller ID. The PBX interface is a breeze to use and allows complex call flow even for a small business like ours. I also like the transparent billing flexibility & reporting. Being able to setup call plans for each user depending on their call volume is great. Call quality to local, national and mobile has been very clear and superior to our current LG Spark phones. We have not made any international calls, so I can’t comment on the quality. We tested our connection via TPG fibre (main office), NBN-FTTP (second office), low bandwidth ADSL (remote user), Optus cable (temporary remote user) and satellite (west Qld remote user). All connections required plugging the phone into the network port on the internet modem or router and waiting 30 seconds for it to initialise. Support response times are either immediate or waiting on hold for a few minutes. Most of our contact has been via chat session, but where appropriate a voice call is made. Our call volume is not huge, but our line rental and equipment hire from Spark dominated our bill. Moving premises just adds to the lines and diversions you have to pay for to keep your number. Buying the handsets (Yealink T46) outright & switching to VOIPline will pay for themselves within 12 months. I normally don’t gush in reviews, but VOIPline has been a breath of fresh after many years of dealing with Spark. I recommend buying two handsets and make use of the trial period to see if it works for you.

В. Г.

The switchover process from my previous provider was seamless from end-to-end with clear comminications on the process and timeframes. The configuration interface is a triumph of well thought out design and implementation. Our requirements are very simple but I can see the scope to implement complex scenarios effeciently and rapidly.

Contact

Photos