Reviews of Empire Skate. (Clothing Store) in Lower Hutt (Wellington).

Empire Skate

189 Reviews

99 Comments

Clothing store

Clothing store

Service establishment

Shoe store

Skate shop

Skateboard shop

Sportswear store

4 Margaret Street, Hutt Central, Lower Hutt 5010, New Zealand

Description

Information of Empire Skate, Clothing store in Lower Hutt (Wellington)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of Empire Skate

Reviews of Empire Skate

S. R.

Thanks so much for a great experience. Got my son a new deck and wheels and mucked up the order (bought grip when I didn't need to buy it!) and you refunded me when you didn't need to. Thanks for being honest. We will continue to buy from you! So stoked with the deck too, my son will have an awesome Xmas!

T. N.

These guys are amazing, really efficient and friendly customer service. Replied promptly to all my enquiries, and exchanging the product for different size was stressless and fast. And good deals too. Lov'em!

M.

Awesome service even wrote a personal thank you note with my order thanks a lot guy can tell you really value your customers it’s nice to see a shop like this will definitely keep shopping with you guys

C.

Good shoes, good selection, good service! Dropped in for the first time this afternoon to grab some kicks and get out of my work boots ... was pleasantly surprised! Staff were friendly and accommodating but the biggest surprise were the prices .... exceptional value for money! Highly recommend ...!!!

A. “.

I could shop anywhere I want but your nice personal handwritten message really made me want to come back and spend up large at your store. Cant wait to get those trucks and wheels onto my new custom board. Keep it up!

j. c.

Really like your shop and the hand written notes we get with the parcel but somethings are really slack. My partner has been waiting a month for wheels. After you guys sent the wrong ones after you listed the wrong colour online. We promptly send wrong ones back but you guys didn't check your p.o box you said? The return service needs to change, you said you would send us a return bag asap. Still didn't come. We have messged you on facebook hopefully can be sorted.( edit) - we got a big apology message and wheels will be sent out asap. Thank you for apology. We will still shop with you guys 😀

S. P.

Fast shipping : Excellent product : Had an issue with order instant solution Highly recommended

A. M.

I ordered the wrong size, Empire returned at no cost to me and had the correct size sent out within a very short time. Fantastic friendly service.

S. A.

Super quick postage and cool range of products. Will continue to buy from Empire for sure 👌🏼🤙🏼 Love your work team.

N. S.

Service is 100%, always got support on any issues and was given helpful advice and tips and was also given details towards my order extremely happy from the team

s. k.

Amazing customer service couldnt find dickies I was after on rack guy spent time with me going through 3 other options with me found exactley what I was looking for. Deffo recommend

m.

Average online customer service once got an order that they messed up and took a week to wait for a email reply before ringing up and solving it and was a complicated process as they didn’t seem familiar with anything they were doing but other times been good and have some good sales

K. G.

Second time shopping online with this business and we will continue to do so. Fast delivery- ordered Wednesday night delivered Friday morning. Rewarded with a few free gifts and discount on next purchase.

B.

40 year old dad getting back on the deck to try and keep up with my kids :-). Hit up Empire to give me some direction as Ive been out of the game for a good couple of decades! Olly jumped on board to guild me through the board selection process. I didn't want a beginner board but didn't want to spend a fortune so they fine tuned my re entry level set up and sorted me out. This was all done while in lockdown and now Ive received my board and fully amped to hit the ramp again. Thanks heaps Empire Skate! Went the extra mile for me which Im super grateful for. Might be up for a stack hat next :-)

V. P.

Matt & his team are awesome!! Purchased an online order from them & although they forgot something, they were quick to take responsibility & send the missing item. Customer service (over the phone) was so exceptional that I didn't even mind waiting another 2-3days for my purchase to arrive lol! Good store, will definitely shop again

J.

Matt pulled out all the stops to get me my online order the very next day, even after I placed order well after the cut off time of 2pm. Product was exactly as described, superbly packed and delivered to Napier in less than 24 hours. You can't ask for much more than that. I will be back for sure. Good work team!!!! A++++++++

I.

Boys are on. Empire go hard, love the crew, shoutouts the Hutt.

E.

Kia ora Olly for the message inside my Reebok box and delivering my Reebok really fast and they fit perfectly. Great customer service 🤙🏻 greetings from Tāmaki Makaurau.

P. N.

They replaced my daughters skates when they were too small without delay and paid for return postage. Amazing friendly service!

j. t.

Thanks for the excellent customer service. I wish that all stores would have a quick response and care with the customer like you do.Definetly will suggest to my family and friends. Super well done team!!!! Big claps from an Aucklander customer. 👌

E. L.

Kia ora Olly for the message inside my Reebok box and delivering my Reebok really fast and they fit perfectly. Great customer service 🤙🏻 greetings from Tāmaki Makaurau.

A.

Great shop and Dave is super helpful. Really takes the time to explain and is great with the kids too. Definitely my skake shop from now on. Cheers

J. X.

Great Service, product and communication. One of the best Skate Shops in around with a range of products in store and online. Will be back again! Thanks so much.

M. C.

Got my wife some Impala skates for Christmas and nailed it with the present but got the wrong colour and size. Really appreciated the quick easy process with the exchange and the free return slip. No dramas! Great service and will definitely be keeping Empire in mind in the future!

K.

Brilliant store with great customer service and interaction, helpful and go above and beyond, absolutely recommended!

m. M.

Average online customer service once got an order that they messed up and took a week to wait for a email reply before ringing up and solving it and was a complicated process as they didn’t seem familiar with anything they were doing but other times been good and have some good sales

S. E.

Amazing service, very friendly and fast for shipping to AKL, great communication :)

J.

Wicked place ! Fast shipping and always some free goodies ! Thank guys definitely use ya again

J. R.

Matt pulled out all the stops to get me my online order the very next day, even after I placed order well after the cut off time of 2pm. Product was exactly as described, superbly packed and delivered to Napier in less than 24 hours. You can't ask for much more than that. I will be back for sure. Good work team!!!! A++++++++

E. B.

Ordered online. Such great service and the shoes arrived really quick! Matt was super nice and helpful :) Thank you!

R.

Absolutely amazing. Could not be happier with our purchases. The staff are amazing. Thank you

A. B.

Great shop and Dave is super helpful. Really takes the time to explain and is great with the kids too. Definitely my skake shop from now on. Cheers

A.

Always has the gear I want... Bit of a legendary shop now for me. Cheers for the good service.

A. W.

Bought some Impala skates yesterday around 1pm and they just arrived 11am today! Super fast shipping I'm so happy will definitely purchase from you guys again :)

n. p.

Fantastic!!! :) loved the shop customer service was excellent outstanding gears found the perfect label cap for my son for his 18th birthday #1 STORE!!! :) big variety of label caps and label everything just perfect for all agers. Great stuff Empire we'll be back to visit your store when we are back in Wellington next time. Go and check Empire out peeps... Happy customer :) happy shopping :)

J. R.

Wicked place ! Fast shipping and always some free goodies ! Thank guys definitely use ya again

T. i.

the asian kid at the counter was really nice and helped and got me exactly what i needed he also recommended me something i really like and have had a good experience with he definitely deserves a pay rise. :)

M. D.

Very good shop, wide range of available products, nicely laid out and easy to navigate online website. Ordered late on Monday, and shipment arrived early Wednesday. Very fast and organised. Great customer service and order process. Would definitely recommend.

A. K.

Have ordered from these guys 3 times now, would totally recommend. Have phoned, received professional and helpful advice, as well as ordering online! Thank you for the awesome, prompt service!!!

D. R.

These guys are the business!! We made a last minute order for our sons birthday. The order was made late on Monday night, with a followup email begging for a quick dispatch. The skate board (which is awesome) arrived first thing on Wednesday. We couldn't have asked for better service. Thanks so much

E. M.

Fantastic range of products and a friendly, very accommodating team! Great people to deal with

K. B. (. K.

Brilliant store with great customer service and interaction, helpful and go above and beyond, absolutely recommended!

E. A.

Very good customer service, they're honest and I'm so happy of the perches which I bought. Fast shipping, shipped to Australia in 1 day. Thank you

E. M.

The kids had a ball, the jumps start small and go right up to date-devil status! Fun for everyone and the staff could not have been more accommodating or helpful. Good food options for lunch too. An all round great value, great fun day in all weather!

R. S.

Great communication, fast shipping, friendly staff & awesome sales 100% recommend. Will definitely be buying here in the future.

E. M.

Absolutely awesome super fast delivery with a personalized message in the bag. Will def. B back 😍😍😍😍

C. A.

Straight up good service. Getting back into skating after 10+ year hiatus and made it easy. Will definitely be a repeat customer.

t. c.

Excellent communication and fast delivery, will be buying from empire skake again

A. “. C. M.

Great shop, fast shipping and picked me up some goodies for a new board with some great deals. Up the Empire Skate!

K. F.

Ordered online, quick and free delivery, with some dope stickers 👌

J. S.

Very quick processing of my online order. Great customer service. My wife was very happy with the bag!

D. M.

Empire is Amazing.The team there and customer service is outstanding could not fault at all.Get down and shop with these guys asap 💯💯❤❤

F.

Lady behind the desk ignored me and my son when I walked in no offer to help was about to walk out then a good fella came to serve us if it wasent for him i would have walked out and brought my sons board some place else he then gave my boy some tips on how to ride and a bunch of stickers to boot 5 stars for the guy how helped us

S. M.

Couldn't have asked for better service and delivery from the team, Product was awesome and exactly as expected.

J. M.

Bought some trucks, wheels and bearings for my cruiser board. Great service and price!!!

A. R.

Great service and very fast delivery

D. R.

Very helpful sales assistant, ensuring correct fitting of gear. Great range of products and equipment

T. H.

Amazing and lighting fast shipping! So happy to support NZ skate shop!

N. E.

Took awhile to pick a couple pairs of shoes and got patient friendly and helpful service. Also knowledgeable service.

M. W.

Awesome to deal with, really helpful. Dope goods and fast to ship.

T. M.

Good people, great shopping! Do the dart challenge for up to 30% off purchase :)

C. C.

Great quality skate gear, decent prices. Staff are super chill and keen to get you what you're after.

G. R.

Really helpful service, and they had what I wanted in stock. Would definitely recommend.

A. W.

Excellent store to visit in person or online, knowledgeable staff and quick delivery. Thanks!

S.

Great service and an even better grip tape job. A Lower Hutt institution. Chur to the crew.

K.

We are not skaters but the quality of clothes and the helpful friendly staff means we keep going back

j.

Couldn't be happier with the service and the deck I got 🤩 thanks so much guys!

e.

great shop... fast delivery, cheap and legit....

O. J.

Great for what I was looking for. Awesome products

j.

Couldn't be happier with the service and the deck I got 🤩 thanks so much guys!

F. W.

Lady behind the desk ignored me and my son when I walked in no offer to help was about to walk out then a good fella came to serve us if it wasent for him i would have walked out and brought my sons board some place else he then gave my boy some tips on how to ride and a bunch of stickers to boot 5 stars for the guy how helped us

B. B. C.

Amazing place for the kids to burn off energy and the staff are so helpful

J. R.

Great customer service

e. c.

great shop... fast delivery, cheap and legit....

K. M.

We are not skaters but the quality of clothes and the helpful friendly staff means we keep going back

M. G.

Awesome products and Friendly service

I. S. J.

Awesome shop brought some trucks from there

G.

These guys rock

S.

This is the best skate shop ever

S. N.

This is the best skate shop ever

V.

Good shop

J. S.

I like the skate rampes and ever thing

G. B.

These guys rock

G. D.

Ok priced ...

P. M.

epic

M.

(Translated) Super store in Boucherville, great team Thank you (Original) Super magasin a Boucherville, super equipe Merci

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