Reviews of Segafredo Zanetti New Zealand. (Coffee Shop) in Auckland (Auckland).

Segafredo Zanetti New Zealand

272 Reviews

126 Comments

Coffee shop

Coffee machine supplier

Coffee roasters

1A Arthur Brown Place, Mount Wellington, Auckland 1060, New Zealand

Description

Information of Segafredo Zanetti New Zealand, Coffee shop in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

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Open hours of Segafredo Zanetti New Zealand

Reviews of Segafredo Zanetti New Zealand

M.

Vitally needed at lockdown level 4 - the espresso shot - to be like a barista one. And here it is, delivered in lockdown beautifully - the best experience you could wish for. Delicious, multiply adjustable flavours and choices at the press of a button, stored for future and easily repeatable. Best choice made for ages. Heavenly!

P. G.

Great service. Very quick delivery. Great to have the grinding and tamping all done automatically. Still playing around with coffee bean preference and trying to master frothing milk using wand.This machine has a milk carafe, but it only makes big bubbly froth which doesn't really work with a flat white or latte, hence trying to froth milk ourselves to get the micro bubbles. Apart from that, happy with our purchase.

S. C.

Very pleased with the coffee machine and the delivery was quick. Coffee and jug not sent first time but quickly fixed with no drama. Great to deal with.

T. C.

I've used Segafredo Zanetti a couple of times now, for parts for an old coffee machine, and then for a new coffee machine (Gaggia Besana) when the old one finally gave up the ghost. their service is always friendly and reasonably priced (old coffee machine parts are never a bargain). I'm super happy with my new Gaggia Besana machine, Coffee beans to cup with a minimal footprint (more coffee per cup than Nespresso, and no capsule waste)

A. S.

Wonderful team, product and business, I've regularly had my italian machine serviced here over past 20 years. and have recently purchased a new machine, I really love it, so well done!

D. F.

Haven't dealt with this company before. Dodds were speedily despatched and indeed my coffee beans are "Extra Strong" Will order from them again.

A. M.

I Googled "Coffee Machine Buy" They came up on the first page. Easy to follow website. Good advice when I phone with questions. Delivery next day. These guys are slick and I am happy with the purchase.

C. H.

These guys were great to deal with - I ordered some hot chocolate powder during lockdown and decided on click and collect. After ordering, the lovely staff gave me a follow up phone call talking me through their click and collect procedure. They were so nice to talk to and very organised with their processes for lockdown. I would highly recommend them, and if you’re after a good hot chocolate definitely order the big bag of Evil Child - that stuff is the best!

E. P.

Thank you for making my purchase easy. Yr website is easy to follow and i had my purchase delivered in days.

L.

Segafredo Zanetti is my go to coffee supplier. I usually like the trip to the showroom to pick up by coffee beans but because of Lockdown had to use online purchase. As before ordering process seamless and delivery spot on.

m. t.

Great coffee which is why I keep on using it. Very consistent roast which mean I have no grind variation. Delivery on time.

w.

Great service and super quick delivery to Rural Address of consumables. Great Gaggia expresso machine purchased several years ago and still going strong. Excellent servicing and customer support. Highly recommended and New Gaggia Classic is loved by daughters.

M.

Great team to deal with. Good communications and very friendly. I've always had good experiences with them

M.

Evil Child is the best Count down stopped stocking curse them! Found it online and they delivered very quickly despite lockdown GREAT service

C. G.

Fast an efficient - Order was dispatched same day and arrived the following. Awesome!

B. A.

I always have exceptional service from Segafredo. Just purchased an automatic Coffee machine and it is fantastic and my customers compliment us on the coffee that it produces. Highly rccommend this company.

J. S.

There customer service was prompt friendly and very efficient. When I ordered a wrong size they were most helpful accommodating my exchange. Very friendly and helpful.

J. &. T. W.

That's the only place where I find the beverage I like on a size I like at an amazing price - they beat all the competition. They're super friendly and helpful. And if something isn't right, they'll sure go out of their way to help you. Their service is top notch. Also, the Italian accent you hear every now and then is absolutely cute ☺ they know their stuff!

E. P.

Great service, great communication. Keep you up to date every step of your order. Would definately shop with again.

H. D.

Fast service, good pricing & very efficient. Will definitely trade again. Thank you.

S. M.

Highly recommended. Best price in the country for the La Pavoni I wanted. Staff were really helpful in store when I went to view it before buying online. They had to give me the display model of grinder but were upfront about it and compensated for the inconvenience, even though it was still in perfect condition.

H. M.

great tea, good quick delivery however tbags should have been packaged better than just being in a the courier bag, box was ripped dented and useless for storage on arrival.

p. v. d. W.

This company were helpful and efficient. I bought a coffee machine but had problems with it. Segafreda were able to check the machine and offer alternative options for a new machine.

M. P.

Great people, very helpful and friendly. Wonderful coffee machines and of course the coffee is just awesome. Having coffee from Segafredo only for the past 3 years!

J. B.

Having placed my order on a Saturday, I expected the usual 5 to 7 working days for delivery. Did not expect it to arrive by Tuesday. Thanks very much for being so onto it! 👍

B.

Had our old coffee machine serviced here. Fantastic service. Friendly, fast and informative communication. Really reasonably priced I thought and even received some free coffee beans. =)

M. O.

Easy & hassle free to purchase coffee online. Prompt delivery & Massimo is my favourite coffee blend.

A.

Once again all too easy, so simple, great products, excellent delivery!!

S.

As a big coffee lover I would like to convey my compliments for the wonderful friendly service from Mrs Hansa. I hope my compliments reach her through a greeting. Jan Sudu

P. C.

Having lived in Italy I learnt what a good coffee is. I drink my coffee black with no sugar so it's for me to recognize consistently of your product and the chocolatey aftertaste.

L. P.

Amazing coffee. Very fast delivery. Thanks.

M. B.

Awesome coffee with awesome service, just as you would expect!

A. W. V.

Ordered the Gaggia Anima Deluxe, the customer service was very friendly and replied my questions promptly, however a little bit disappointed with the product as it doesn't include the pannarello milk frother or milk frothing jug. So i have to buy some accessories separately. Expect them to be included as the machine isn't very cheap.

A. D.

Simple ordering process and prompt next day delivery. Encountered an issue with the ordering process in that the advertised discount was not able to be applied at checkout. Upon contacting Segafredo staff this was immediately resolved and a refund issued.

A. R.

Been purchasing my hot chocolate mix off Segafredo for years now - each time my order has arrived within 2 days! :) Great prices and amazing customer service!

A. B.

Great products, service and online shopping experience. Particularly love the Monta Latte Milk Frother; it works just great!

S. D.

Always had good experiences with Segafredo Zanett from when I first purchased the espresso machine 13 years ago. They send all the the requirements when ordered and have serviced the machine when needed.

F.

I just love the coffee .Fast and easy delivery. Quality 5 star. I am soo luck bought before the lockdown .Thank you .

C. H.

Great customer service, easy online ordering and best of all the coffee tastes great :)

S. H.

Thank you for my chai tea that I ordered from you. My order came quickly and I am very happy with my service.

L. T.

Thank you Segafredo Zanetti Ltd for your excellent service. I needed to order something online, an easy website to negotiate, and product arrived within a few days. Thank you

m. b.

Bought a couple of milk frothers from here after reading the reviews about them and the product is high quality and works great.Wouldn't hesitate to do more business in the future.Thanks for a great experience guys.AAA+.regards mark B

C. -. M. M. P. L.

Our Gaggia Cadorna machine is awesome. Its so easy to use and produces a premium quality coffee. The team were excellent in providing excellent service and speedy delivery.

B. V.

Great price and service, we ordered the tablets thinking it would take several days but we received the product the next day. Would definitely use again.

A. P.

We get coffee machine cleaning supplies and filters from these folks online: the ordering process is easy, delivery is fast and pricing is competitive.

j.

Super fast delivery, quality goods.

F. B.

Consistently great service. Since the old Mt Eden days before the move to Mt Wellington, the SZ experience has been very good and personal.

A.

Prompt, efficient service and great coffee.

P. W.

Prompt delivery from Auckland to Christchurch. The coffee is some of the best pod coffee that I've tasted. We keep our Segafredo coffee machine in our caravan so as I am able to enjoy a coffee and my wife a chai latte on our travels.

E. d.

Great service, so prompt with delivery.

L. A.

I recently had my coffee machine served at Segafredo and found them to be very efficient and professional. They make great coffee which is always a bonus

S. E.

Very helpful, fast shipping.

M.

Good service, good coffee.

L. W. F.

Over many years, we have always received exceptional service and delicious coffee from Segafredo Zanetti; long may it continue. "The day begins after coffee"

C. B.

I tried this retailer twice and found the service poor. The first visit I was barely acknowledged for around 5 minutes (meanwhile other people arrived and were given instant attention) maybe my age of 30 is not their target demographic, when finally asked if I needed help, the information given was not overly helpful. Even though they ended up having the product I wanted I did not buy I was that unhappy. I gave them the benefit of the doubt and went returned only to get pretty much the same service again (maybe slightly better). In saying this their products and range are good

T. M.

I re-order 4 bags of Extra Strength beans every few weeks. Quality is always consistently good.

B. Y.

Always Helpful There Hot Chocolate is the best ive ever had, saving up for a Coffee Machine, Thats right People you can purchase straight off there site & the Post how easy is that.

W. W.

Awesome service, highly recommended thank you

y. l.

Great products, fast delivery and good friendly customer service

B. N.

Segafredo has provided the goods for our cafe for the last 4 years, thank you.

D. K.

Went in there today for a small part and advice and the technician that served us could not have been more helpful. I see some posting reviews about advice on servicing but to be fair to this company how on earth does anyone know what is wrong until they pull it to bits. How long is a piece of string. Thanks so much for the service and your kindness.

A. G.

People who know their product, both beans and machines. Staff are willing to help and happy to work with the customer to give the best product for individual requirements.

D. S.

Segafredo is my new favourite shopping experience in Auckland! In two visits I researched and bought an espresso machine. I met 4 staff, all of whom were helpful, friendly and clearly passionate about coffee. Both visits I had one of my kids with me and they love the place too. What could have been a boring shopping experience for kids was not boring at all thanks to the fluffies and hot chocolates the staff offered them whilst I was shopping. Thanks Segafredo, I can't wait to come back!

W. J.

The coffee used to be sooo much better but I've changed to another provider recently due to a sudden bitterness coming into their blends. I've not interacted with them on the coffee machines but the staff have always been very helpful. It's a shame that the coffee quality went down hill (in my opinion at least).

M. M.

I order my coffee online and it is always delivered promptly, in good shape and as per the order!

D. B.

Great coffee beans, great service

T. N.

First time purchaser and the customer service at the front desk was professional and inviting.

А. В.

Good communications, fast delivery .

J. R.

Great online service and my order arrived really quickly. Thank you!

K. H.

Very happy super fast service and delivery of my Chai Tea

D. B.

Great friendly service - you really feel like you are in Italy when you visit the store!

S. T.

Great coffee suppliers of beans or pods high quality and selection of machines friendly and obliging staff always a pleasure to visit

B. C.

Quick delivery, easy process for ordering

H. W.

I've had takeaway coffees from here several times and I've never been disappointed. There's lots of nearby places to get a quick lunch too.

A. W.

Great product and a great service.

V. R.

Fast and efficient service with the best coffee beans.

M. E.

Phone support was friendly, patient and really helpful

J. T.

Online purchase arrived promptly, very happy

L.

Very friendly and helpful

C. a. P. S. W.

I bought a grinder - very good machine, very good price. thanks

M. L.

Very friendly team, always a pleasure dealing with them :)

b. k.

quick prompt service.

J. P.

Delivery of my coffee beans was prompt and the coffee the beans made was AWESOME

T. F.

Great product and always speedy and friendly service

Y. J.

Wonderful service. Great coffee!

R. B.

We had excellent service when shopping at Penrose branch.

J. H.

Professional and efficient seller. Highly recommended.

M. L.

Great coffee, and order/dlvy service.

G. H.

Marvellous coffee, consistently great service. Bravo!

T. F.

Uber fast and efficient online experience

M. M.

Fantastic products and fantastic customer service.

N. B.

The online store is quick and easy to use

C. M.

Great product range and excellent service

A. A.

Fast, efficient service, thank you

C. N.

Fast & efficient even in lockdown

J. A.

Always good to deal with Rachel and her team

J. N.

Good quality and quick shipping.

E.

It was easy and fast service

F. G.

Best Coffee in town, friendly and knowledgeable staff, High tech machines

C.

Fast service! Easy to deal with!

A. H.

My favourite local coffee place - excellent coffee and excellent service.

A. H.

Friendly staff, nice selection of equipment for home and business.

M. A.

Very helpful and responsive. Highly professional

W. M.

Prompt Service. Thankyou.

B. D.

Very friendly nice coffee

B. M.

fast and efficient service

A. A.

Good coffee, nice atmosphere

P. S.

Trendy coffee gadgets.

I. K.

Excellent service

S. D.

Great to deal with super fast delivery! Highly recommended

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