Reviews of Butlers Chocolate Café. (Coffee Shop) in Wellington (Wellington).

Butlers Chocolate Café

293 Reviews

85 Comments

Coffee shop

Chocolate cafe

Chocolate shop

Coffee shop

Tea house

172 Lambton Quay, Wellington Central, Wellington 6011, New Zealand

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Description Map Open Hours Reviews Contact Photos

Description

Information of Butlers Chocolate Café, Coffee shop in Wellington (Wellington)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of Butlers Chocolate Café

Monday

7 a.m.–5 p.m.

Tuesday

7 a.m.–5 p.m.

Wednesday

7 a.m.–5 p.m.

Thursday

7 a.m.–5 p.m.

Friday

7 a.m.–5 p.m.

Saturday

10 a.m.–5 p.m.

Sunday

10 a.m.–5 p.m.

Reviews of Butlers Chocolate Café

B. (.

Butlers Chocolate Café in Lambton is a haven for chocolate lovers, offering a wide array of flavors to choose from. Alongside their impressive chocolate selection, they serve standard drinks with the added bonus of allowing customers to choose their preferred chocolate to accompany their beverage. During our visit, the café was bustling with patrons, which was quite surprising for a weekday morning at 11 AM. The large crowd added to the energetic atmosphere of the café. One of the highlights of our visit was the creamy hot chocolate. Indulgent and satisfying, it was the perfect treat to start our day. It's worth noting that parking in the area is not free and slots are limited. Be sure to pay for your parking while visiting to avoid any inconvenience. Overall, Butlers Chocolate Café offers a delightful experience for those with a sweet tooth. With its extensive chocolate selection, welcoming ambiance, and creamy hot chocolate, it's a must-visit destination for chocolate aficionados in Lambton.

I. T.

Gourmet Chocolate @ Butlers Chocolate Café. . Chanced upon this specialist gourmet chocolatier and coffee chain serving handmade chocolate-based confectionery sweets, and savoury pastries and sandwiches. Was intrigued. . All of their Hot Chocolate has a medium thin yet velvety smooth texture, carrying rich flavour. . The Hot Chocolate Dark (NZD $7.60) has chocolatey bitter sweet earthy flavour, deep and strong in taste. . The Hot Chocolate White (NZD $6.60) has chocolatey milky sweet buttery flavour, bold and decadent in taste. . The Hot Chocolate Peppermint (NZD $7.60) has chocolatey minty sweet milky flavour, sharp and refreshing in taste. . Fortunate that a piece of Gourmet Chocolate was served with each order of a hot chocolate beverage, so I had the opportunity to sample these. . The Chocolate Dark Sea Salt Caramel features a fragile dark chocolate shell filled with thick sea salt infused caramel, robust with chocolatey bitter sweet salty flavour. . The Chocolate White Almond Truffle features a fragile white chocolate shell filled with a crunchy whole almond nut, robust with chocolatey milky sweet nutty flavour. . The Chocolate Milk Mango Lemongrass features a fragile milk chocolate shell filled with a thin lemongrass cream and topped with chewy mango zest, robust with chocolatey fruity earthy herbal sweet flavour. . The Sausage Roll (NZD $6.40) here is a hefty fella, packed with tender juicy minced beef and diced carrots in a crisp flaky puff pastry shell. With bold meaty savoury salty spice vegetal sweet bready flavour, this sausage roll was rather filling for a snack, doubling as a light meal.

Super delicious sweets, the lemon cheese cake is awesome like everything. The taste is incredible, coffee has a great strong taste. I love the shop. Staff is very friendly

It's exactly what you'd expect from a chocolate cafe, chocolate, and hot drinks. Extremely well done. The chocolate is very balanced and nice as well as the drinks. The aesthetic is casual diner/luxury, gold, spruce, and black. Nice place for chocolate lovers, great spot.

J. L.

A very quaint chocolate cafe. Iced chocolate was superb and chocolate selection is great. The cake we had was disappointing, perhaps they need a new baker. Nice place to go to though!

D. V.

This is my second time here and the chocolate, service and atmosphere is just amazing! I truly i have a weakness for excellent chocolate and this is a good place in New Zealand that you can find it without being over power by sugar flavor. I had this time a hot peppermint chocolate, a salted caramel tart and the Irish cream complementary chocolate and everything was so delicious! The staff here is always friendly and had really good recommendations if you ask for them.

Very nice latte art by the amazing staff Jake :) EDIT: He left lol 😂

Wow that was an incredible hot chocolate. On a dreary Wellington Monday, we enjoyed popping into the golden warm glow of Butlers Chocolate cafe. They use real chocolate for the drinks and even gave us a little chocolate gift as well. Very sweet so I won’t be having these every day!!

D. B.

This is the 2nd time we have come to stay in Wellington and we have been here both times. Very friendly staff service excellent service. Going back this morning to get a coffee. Would diffently recommend this gorgeous shop

A. M.

awesome chocolates,lovely staff,we were delayed merely 2-3 minutes and the attendant kindly offered us free chocolates which we nicely indulged in... Accessible,no baby change but clean loos.small-ish place but usually most cafes would be like this so haven't taken the star away 😝🤘🏽

P. E.

The most delicious hot chocolate and chocolate brownie. Warm friendly atmosphere. Definitely recommend and will visit on my next trip to Wellington. Thank you!

h. t.

Love their oreo milk shake and hot chocolate..!! Nice, well presented and well maintained place for coffee lovers!! Humble and polite staff !!

G. a. J. I.

Exceptional service, chocolates, hot drinks and slices. Superb value for money with the dining deal for all three items for two people. With so many choices on offer we had some tough decision making ahead but the friendly staff gave us the time and even some suggestions! We enjoyed our afternoon tea on the upstairs balcony which we had all to ourselves.

R. F.

Very yummy BIG cup of mocha, and you get a free super delicious chocolate with it!

M. B.

Probably biased because I'm Irish. The butlers cafes I've been in outside of Ireland are not always up to the standard that you get at home but this one is. The coffee and chocolate was great. Service was lovely and ambience is right. Lovely place to go for a coffee and a chat

K. V. G.

Best coffee ever, and chocolates amazing too.

M. A.

I recently had the pleasure of enjoying a cup of coffee at Butler's Chocolate Café, where I was served by a gentleman named Khaled. I must say, Khaled's customer service was truly exceptional. From the moment I entered the café, he greeted me warmly and made me feel welcome. He was attentive throughout my visit, ensuring that my coffee was made just the way I like it and offering helpful suggestions from the menu. Khaled's friendly demeanour and attention to detail truly enhanced my experience at Butler's Chocolate Café. I highly recommend visiting this establishment, not only for their delicious treats but also for the outstanding customer service provided by Khaled

H. O.

Oh wow! The dark hot chocolate is AMAZING! Also the dark salted caramel chocolate I was gifted was divine!!!

L. K.

So nice hot chocolate and desserts! Included a piece of chocolate with your drink. Chocolate was also nice. 😊

G. G.

Get a complimentary chocolate for every hot drinks that you order. Dark hot chocolate is divine.

S. B.

The best chocolate lava cake I’ve ever had in NZ! The flavours were intense and just perfect !! Loved it !

A. C.

A free piece of chocolate when we bought a coffee. That was a nice surprise. The person who helped us was very friendly and very stylish.

C. V.

Was tipped off by a friend to this place, which I'd walked past many times but barely ever noticed - Ordered an iced mocha with white chocolate, it far exceeded my expectations along with their fast, friendly service. I'll definitely be back!

C. L.

Awesome staff, pretty meh hot chocolate and chocolates

It was am experience. The chocolates themselves were amazing and I'd try them all if they weren't so expensive (that is what you'd expect from a store like this so not marking down for that) the waffles were okay. They seemed to be from frozen and the chocolate sauce tasted like something my father used to make with coco and milk. The hot chocolate weren't as decadent as I expected from a place like this.

T. G.

The best hot chocolate in the Wellington Region and I'm normally at latte person. The delicate chocolates are so delicious.

N. C.

Had a cuppa and the most beautiful cake at Butlers this morning. So wonderful to receive a complimentary chocolate each. Can't recommend this place enough. Simply wonderful.

O. I. J.

Nice place to have coffee or hot chocolate or have some chocolate balls... definitely will come back again! Recommended!! Service excellent.

M. S.

Fantastic selection chocolate and accompanying / pairing drinks. Try the gin infused praline! The staff are delightful. Excellent service and friendly smiles. It can get very busy at times. There are great chocolate gift ideas available on display in store.

J. B.

I bought two chocolate as gift to someone he nice Indian man put it nice fancy gift paper per chocolate Errol and Dianne loved there chocolate .Very nice place.

S. A.

Good stuff,polite staff,great location. Somewhat variety. Clean and tidy.

T. H.

Great coffee and love the free chocolate that comes with it.

S. K.

Amazing as always. Lovely customer service and the best hot chocolate.

Good strong coffee and enjoyed my tasty cake 🍰

K. s.

Went there this afternoon. The lady with the blue hair served me. She looked very happy, well done. She asked me questions to make sure that I got what I wanted. Came back twice to give me more options and explained the details. Amazing service, great attitude and an asset to the business. She comes with full package, don't let her leave the place. Your loss might be somebody else's gain, trust me on this.

M. T.

My first time there. The chocolate brownie is to die for, with a free piece of chocolate with your coffee ☕! Yay. Definitely going back to try the hot chocolate 😁 Next trip I will upload a photo

J. H.

Amazing place. Staff are great! For someone who doesn't like tea or coffee, it's nice to go some where that serves real hot chocolate. But if its coffee or tea you're after then this is the place for you too.

D. J. L. S.

Have been coming here for about 2 years and the coffee is excellent. Premium price, but the quality is no 1. Sam is so friendly and always provides awesome service. Outstanding.

A. P.

The white hot chocolate is truly amazing, served with a chocolate of my choice (Mocha 😋). The atmosphere is welcoming and relaxing but still lively (it's Lambton Quay after all!) And the staff are friendly and professional. Definitely worth a visit!

K. P.

The best staff! The girls who work there Caragh and Felicity are so humble and friendly. They make my day :) the hot chocolates are always amazing, and you also receive a free chcoclate with your hot chocolate. Definitely would recommend!

K. W.

The chocolaty smell of this place is the first thing you notice when you step through the doors - it's great. Order a hot drink and you get to select a complimentary chocolate from the cabinet, which is very cool. There is more seating upstairs.

R. d. A.

Best Hot Chocolate Ever! My day to day place to go! Free chockies with hot drinks is a must <3 A bit ore expensive than other places but worth it! Staff is great and location is amazing :)

D. S.

One of my favorite place to drink real mocha,since first Butler in Willis,think 2008 year,and Gema icon of staff in that time,.Butlers is just place for real flavour of quality you want to drink,Congratulations Butlers Real Mocha Chocolate,.is here.

N. T.

The service was very friendly and helpful, my partner and I really enjoyed taking turns picking the handmade chocolates for the display case,they all looked and sounded like beautiful combinations and we throughly enjoyed each one of our picks . Would go again .

F. R.

I have frequented Butler's over the years across Wellington and I'd have to say the Lambton Quay store is my absolute favourite, it's the staff that make it for me! Sam and Caragh really go the extra mile to make your experience an absolute delight!! Who doesn't love a terrible dad joke with their coffee? Sam is always ready with new terrible jokes and it really brings me joy! Caragh is one of the most conscientious hospo staff I've come across. Both real assets to the industry.

T. S.

Lots of options, a bit expenny but you get a free choc with a large size. Staff are lovely and seating for 15 ish people.

S. A.

Super busy Saturday afternoon with only one staff member on, due to covid staff shortages and he did AMAZINGLY!! Kudos to him for keeping his cool under pressure and making delicious tea and coffee with a smile 😄 Thank you for a beautiful experience 😇

s. e.

Special mention to Sam, Flea and Caragh who brighten my day everytime I get the pleasure to talk with them and drink their beautiful coffee. They are the reason I'm here everyday, I hope they are appreciated as such as they are the value behind the coffee.

A. G.

Lambton Quay Chocolates Butler's Chocolates devine Great service and food. Nice staff and fantastic Atmosphere. Staff work there makes such a great atosatmose. 15++ out if 10

M. S.

Heaven. I walk past this place every day, but only visited for the first time today. It's a lovely environment, staff are super friendly, and the chocolate is amazing (and inexpensive). I think I'll be a regular.

H. B. P.

Always good. Like the cheese scones. Chocolate free with your drink is a nice touch. Odd that they hide the sugar behind the counter though.

R. B.

Burnt milk in my flat white and thought the cabinet food looked old and dry. Service was odd as we were asked to move tables for covid distancing and then they allowed another couple to sit where we had been asked to move from, meaning the distance was too close for restrictions. Bad communication, bad service

J. J.

Nice to get a free chocolate with the coffee. Coffees could be a bit bigger and sometimes hotter. Tip: upstairs is less busy and there is a balcony to site and look over Willis Street

Loved it, Beautiful coffee, real tasty cheese and bacon scones AND a free chocolate lol

J. T.

Lovely, friendly, staff. Delicious hot chocolate, and a complimentary chocolate of your choice. What's not to like!? I love this place.

This place was so good. A very nice variety of desserts that we rich but not overly so. Really friendly staff and a nice atmosphere

W. Y.

frdly staff and 1 free chocolate with any coffee

J. B.

Cordial Staff. Great Service. It's a Must, especially on a Cold Windy day. Which is every day in Welly.

H. R.

I love the atmosphere and sweet treats here. It's a delightful place to eat at and, being in the heart of the city, it's an ideal place to meet during the work day.

S. A.

Great spot for a chocolate beverage. Staff were very friendly and good atmosphere. Definitely recommend iced mocha.

B. L.

we love butlers! best mocha in town, nice friendly service and the kids love going there <3

A. B.

Great place for a mocha or hot chocolate and their chocolates are pretty good too - they even give you one free with every drink.

M. S.

My awesome gf bought me a Chilli hot chocolate - very very sweet, didn't like it, couldn't finish it. Their cheese cake is really nice though.

Fantastic hot chocolate and it can be made with different milks which was a big plus. I got a hot chocolate with soy milk and it was divine.

C. S.

Just having a hot chocolate at the LQ store. It is a horrible day outside and I was so impressed with the lovely attitude and great service from the two young women working in the store - thank you both!