Reviews of Just Laptops Office (open to public). (Computer Store) in Auckland (Auckland).

Just Laptops Office (open to public)

129 Reviews

88 Comments

Computer store

Computer wholesaler

Computer hardware manufacturer

Computer repair service

Computer store

460 Manukau Road, Epsom, Auckland 1023, New Zealand

Description

Information of Just Laptops Office (open to public), Computer store in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

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Open hours of Just Laptops Office (open to public)

Reviews of Just Laptops Office (open to public)

A. s.

When you live outside a major centre, you need a reliable company for the purchase of technology online. I have now dealt with Just Laptops on a number of occasions and have found their service to be amongst the best. From the purchase through to the delivery and any follow-up information that is necessary. I would recommend them for any technology purchase, either on a personal level, or for business purchases.

S.

Second day with my new laptop and so far so good. Bought mine online. Wasn't sure at first but decided to take the plunge after reading many good reviews. Fast shipping. Item as packed and shipped out the day after placing order and would have arrived on the third day if not for the courier taking time off over the New Year holidays. In any case, am I glad I found JustLaptops. The shop carries laptops with good selection of specs unlike the limited range on offer in the usual big electronics chains. Prices relatively competitive by NZ standards although, like many things in NZ, not as competitive as what I can find overseas during my travels (i.e. I can buy for my personal use during my travels - cannot wait for border to reopen). Not a complaint but just a suggestion in relation to the online shop. Maybe I was confused about the shipping. Website mentions "free" and something about staff will open box and take picture. Turns out I was charged shipping on checking out but I paid without making a fuss since the shipping fee is a small percentage of the value of the product. Don't know the stuff about staff opening box and taking picture - which does not matter to me as I think it would be a rather strange thing to do.

S. S.

Great guys, honest customer service. I had bought two laptops from them years ago which was reasonably priced and put together fast (I had it custom built). But what makes the difference for me is their honest service. Recently, when I had a laptop taken to them with a bricked bios problem, they immediately knew what I was talking about (many stores had no idea) and because they couldn't immediately do it themselves they directed me to another place that could. That is honesty which I appreciate and you can't buy. Really appreciate it and I highly recommended them.

R. C.

I would like to give them more stars, but can't so, a full five stars for the outstanding customer service that I have received, from the moment they answered the phone, until the lengthy resolve of a premium laptop that failed. I have received platinum service from every person on there team, bar none. outstanding and I can and do highly recommend them . Just Laptops, have gone far beyond the call of duty to resolve the issue that the machine had. I will be using them for as much as I can, in the future. Just Laptops, thank you, for you honesty, your integrity and swift action, at all points when dealing with your outstanding staff. It is so very much appreciated.

H. B.

Good price for a gaming laptop. More discounts on the spot and freebies. Definitely recommend and we will be back.

T. H.

Purchased a premium laptop from them which ended up having some dead pixels. Was provided with exceptional customer service and a replacement unit. I don't consider myself a difficult customer but again I was not happy with the pixel quality of this first replacement. They were very understanding and offered me a second replacement which they inspected before dispatch. Very happy with my experience and my new laptop :).

J. B.

I highly recommend Just Laptops. I had a curly issue and they came to the party above and beyond what they needed to do to help me out. Much appreciated.

b. h.

Thankful for the friendly service I received at your Epsom store. Would highly recommend these guys to be your first port of call when you are looking for a laptop.

M. D. (.

The Staff members are friendly (very approachable), informative and most of all enthusiastic about their job! JustLaptops doesn't just deliver great service, they also provide really great prices for a number their products.A Highly Recommended place to buy from! Special thanks to Kevin & Daniel for their service!

L. F.

Great and friendly service! Had an issue with my new laptop where the manufacturer changed the performance of the gpu (downgraded), and they offered to exchange to a different model - process was easy and all I needed to do was pay the difference. Very satisfied with my new laptop now and no issues so far.

J. D. B.

I was extremely happy with my experience, the team helped me more then I could ever have asked for or expended when trying to ensure I purchased the right machine for me. I can not thank them enough for there help and will definitely be a returning customer. I am extremely happy with the new PC. Highly Recommended! Thanks again, Jesse

A. G.

Wanted to upgrade my 10yr old Windows 7 Vaio to Windows 10 so I could upgrade some of my apps etc and to improve performance as it was frustratingly slow.. It is in fab condition with all the necessary ports etc with good batt so that seemed a sensible thing to do. Researched places and this place looked promising. Desmond checked my laptop. advised that I unfortunately as I had a Gen 2 CPU it wouldn't handle Wins 10. He said he could upgrade Hard drive for a couple hundred bucks which would improve performance which would be good for Browsing and watching online apps like Netflix etc but given it was win 7 he felt it wasn't good use of my money. This Free analysis took approx 15mins of his time. He was gonnal just let me walk out the door. Due to previous reviews I decided on the spot to investigate buying another laptop from him as people had mentioned pricing was competitive. At no stage did Desmond push me to buy more expensive models. In fact he started low and 2nd hand before he went new. When I even looked at a new better spec'd more expensive model he pointed out what I would get for the extra investment.. clearly intimating that if I am not a heavy/gamer etc it might not be worth it for me personally. He had noticed me mention, weight, keyboard size, wanting to use a DVD unit so only pointed out models that did have the features I wanted. I walked out with a brand new Asus. I checked later when I got home and the nearest/best deal for my model was $50 more expensive. I am super super happy and my Asus. It is just perfect for me. It was so easy to set up and I am typing this review with it. The whole process took less than an hour. I wasn't overwhelmed by choice and aggressive sales people. On leaving I asked Desmond why he didn't just offer to do the upgrade to get the $$. He said that its important to him that customers are happy or else they won't come back or will complain later. I reflected on my purchasing experience of my Sony Vaio which was in a large store and how little support or care I got which was such a contrast in experience. So don't be fooled by the inconspicous storefront of this place. If you want to purchase a new laptop that includes a personalised sales AND post sales service desk by default which will be competitively priced and honest people then I recommend.

S. S.

I spent literally over a year trying to get Acer to repair or refund my computer and eventually came to these guys to ask for help. They had me set up with a new computer faster than you could blink and everything fully sorted. I'm a software engineering student in my honers year so my computer working rules my life. I can not recommend these guys enough and am super happy with the service I received from their returns people.

C. S.

Went this morning to Just Laptops with a small error message that I could not solve. Technician fixed it in 5 minutes, explained what the problem was and would NOT take any payment. Excellent customer service. To buy or repair laptops this is the place. Thank you.

F. N.

Very good prices and service. I purchased a monitor from here, but it wasn't working properly. It was easy to return the monitor for an exchange of another model. The second monitor was a bit cheaper than the first so they refunded the difference. I would recommend this store.

Y. V.

Had awesome customer support. Fast response times and helped with all my questions. I would definitely buy a laptop online here again. Quite reasonable prices.

I.

These guys are great!!! Recently purchased a laptop here. They listened to my spec requirements and matched to the right option. I also added a monitor and other bits. They gave excellent service and assistance with my changeover. I have also visited seeking some advice which they graciously provided. I highly recommend Just Laptops, Ellerslie.

L. B.

Kevin and the team did an amazing job on building my Gaming PC. The customer service was on another level, always replying to my email questions, and even coming up with some clever ideas I didn't event think of. My experience with Just Laptops makes me want to tell all my friends not to go anywhere else!

林.

5/5. Small business with the very best prices. Don't let their store arrangement disuade you. You're not going to find more honest and friendly staff elsewhere. Quick to help, quick to find you exactly what you need at the very cheapest prices. If you're looking to buy a computer I would highly recommend them. Cheaper than most retailers who pride themselves on being cheap (PB) and even most online stores.

R. P.

Very good customer service. Bought an item off display. Still in very good condition but paid 40% off retail elsewhere. They also chucked in a free laptop bag and wireless mouse as I had to travel between couple of stores. Highly recommended.

H. M.

I bought a monitor online from this store but decided it wasn't for me. They immediately allowed me to return it for a full refund even though I had opened the box already. They were quick to respond and customer service was second to none. I was pleasently surprised!

W. X. (. S.

very good service. the staff will tell you everything you need to know, and the price is very good compare to rivals. i would say i had a perfect shopping experience here. the only downside is this showroom is not very tidy and needs reorganization.

L. T.

I have relied on Just Laptops to help me through laptop problems for many years. They are awesome!!

O. P.

Excellent service... Came in the shop to look for a specific keyboard. They didn't have in stock but instead offered me a slightly recent model (same brand) for the same price. Awesome!

G. B.

Highly recommend. I had a problem with my computer. Just Laptops were really efficient with getting it replaced and communicated really well with me through the process. Thanks again.

H.

Update at 2:00 pm : The owner of the shop honored the deal and texted me that the product was faulty and promised to deposit the refund. Horrible service so far. I bought a brand new ASUS laptop on 20 Feb (yesterday late afternoon) which, from the go, had been hard-freezing (forcing me to shut it down from the power button constantly). It freezes again and I bring it in to the Mt. Wellington/Ellersile store for a full refund or replacement as the product has not been working properly from the start. It had been less than 24-hours since I bought the laptop. They refuse to full-refund instantly as they have to check whether the laptop is DEFECTIVE OR NOT ( quoted 3-5 days work). HOW can the product NOT be DEFECTIVE when it has been hard-freezing from the START. One of the rudest salesman I have dealt with as he repeatedly threatening and blaming, I have to start university tomorrow and very tense, the sales person (looks like the owner) even said we should charge you for the checking the computer! We are now waiting today if this is resolved and will write an updated review, so far, bad experience.

S. M.

Very friendly staff, easy and quick communication. They also sell great quality products for very great prices! Highly recommend.

S. B.

Phoned them and specified the exact WiFi card that I was looking for - three times!!! Guy told me they have 3 in store. Arrived there 10 mins later. Nothing. Walk out with an inferior product and slightly upset that the item was not discounted as promised. Received a phone call from JL fifteen minutes later acknowledging that a mistake had been made and they responded with a satisfactory resolution that I gladly accepted. I will do business with them again.

M. O.

Amazing service, Des is the best. Helped me through laptop purchase and was super friendly. 10/10 would recommend.

a. a.

I highly recommend this shop. Great service with cheaper price and high quality. Went to several places and I couldn't find any other shops with this much cheaper price without compromising the quality.

N. G.

Speedy service, great communication, well specced and priced Laptops. What more could you ask for ? Will buy from again. Thank you Just Laptops.

R. B.

I've bought laptops here a few times. Great prices and great service. I recommend.

P. B.

Bought a laptop from these guys recently, and was left really impressed with the great level of service. I highly recommend using these guys!!

V. G. S.

The place is okay if you know what product you are buying and are clear about it. Okay for pick ups. Staff is friendly though.

N. (.

Excellent service, best prices and staff are very accommodating and helpful for after sales queries.

z. s.

Been going here for years, as recommended by my mother and father. Amazing staff, great prices, and overall so much better than PBTech

D. G.

Great store with good prices and good knowledge of computers in general. They sell a lot more than "just laptops", they have pcs and parts as well.

M. S.

Absolutely amazing people to deal with, lovely computers and acessories, good price, great standard!! I recommend

I. E.

Forrest and the team at Just Laptops have consistently given me great service and my computer has proved to be a quality product.

H. Y.

Bought an ASUS laptop from here. Good deals on laptops and accessories, good prompt service. Highly recommend 👍

S. R.

FANTASTIC SERVICE! EXCELLENT PRODUCT! WONDERFUL ONLINE SHOPPING EXPERIENCE WOULD HIGHLY RECOMMEND. THANK YOU FOR A WONDERFUL LAPTOP AND SERVICE. AAA+++

G. S.

Good service and friendly staff. Very helpful.

c. h.

Very good place to buy with very helpfull staff and awesome variety of products for gamers

A. S.

Simply the best in the business. Dealt with this company for over a decade and always impressed. AAA+++

H. S.

Great price friendly staff were great with finding what I needed

C.

package that really helped me a lot! Definitely recommend this place for any type of laptop!

R. H.

Great pc shop with superb friendly staff

T. J. (.

Excellent service and good prices. Highly recommended.

S. S.

Great price & service

G. B.

Quick and easy. Brilliant pricing.

W. H.

Not the most appealing place but they’re good and have most thing a person would need.

A. A.

Awesome provider and great service as always :)

M. P.

Good variety of laptops and good prices too.

D. L.

Best Place to look for Gaming Laptops! Cheers!

U. B.

Excellent service, friendly and helpful staff :)

A. M.

Very helpful and they don't over charge

E. H.

Place is a mess. But they know their stuff

M. H.

Appreciate the time and effort management provided to sort out a problem.

M. J.

Des at the Epsom store was great to work with.

F.

Are going above and beyond to be helpfull

D. N.

Amazing customer service

M. N.

Very helpful guys!

A. D.

Affordable price and good service.

B. (.

Friendly staff, prices could be lower

H. S.

Genuine products and good warranty

W.

good customer feedback handling

E. E.

Good shop

A.

Good value for money.

M. I. Q.

Really helpful ppl

J. K.

Friendly knowledgable staff

O.

Very good and helpful

f. n.

Best deal in town

c. r.

Professional and helpful.

M. G.

Laptops buy here

A. I.

Nice staff

F. A.

Friendly service

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