Reviews of PB Tech St Lukes. (Computer Store) in Auckland (Auckland).

PB Tech St Lukes

740 Reviews

186 Comments

Computer store

Cell phone accessory store

Computer accessories store

Computer repair service

Electronic parts supplier

Electronics store

Mobile phone repair shop

7A Wagener Place, Mount Albert, Auckland 1025, New Zealand

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Description Map Open Hours Reviews Contact Photos

Description

Information of PB Tech St Lukes, Computer store in Auckland (Auckland)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of PB Tech St Lukes

Monday

9 a.m.–6 p.m.

Tuesday

9 a.m.–6 p.m.

Wednesday

9 a.m.–6 p.m.

Thursday

9 a.m.–6 p.m.

Friday

9 a.m.–6 p.m.

Saturday

9:30 a.m.–5:30 p.m.

Sunday

10 a.m.–5 p.m.

Popular times

Monday

9
10
11
12
13
14
15
16
17

Tuesday

9
10
11
12
13
14
15
16
17

Wednesday

9
10
11
12
13
14
15
16
17

Thursday

9
10
11
12
13
14
15
16
17

Friday

9
10
11
12
13
14
15
16
17

Saturday

9
10
11
12
13
14
15
16
17

Sunday

10
11
12
13
14
15
16

Reviews of PB Tech St Lukes

M. W.

Extremely thoroughly and well organised. The great end if financial year sale must be an acclaimed success. I arrived to a 15m line of people waiting to get in - and when within a few metres of the entrance realised that the entry was being finely managed. Click and collect, one person at a time and told to go to a specific counter. Walking customers limited by a 1 out, 1 in so as not to crowd the shop. Only about ten minutes in line. A second person at the entry seem to be dealing exclusively with queries. My online purchase was confirmed within the hour. And pickup arranged later the same day. Professional, pleasant and helpful team members (especially given the 'crowd's wanting services).

D. P. (.

I have had a really poor past few experiences with this shop. Most of the people there (not all) are very rude. I understand its a difficult time but all i wanted is my PC fixed. The people i have dealt with in the past were excellent but these past few times have been poor. I wish i knew the name of the technician that said "there was nothing wrong with my pc" because it kept rebooting randomly even after he said that. I doubt they checked for anything all but me and my friend (who helped build it) were able to figure it out through testing and google. Waste of time. The sales people are excellent but the repairs department need to do what they are paid for. Very disappointing. I definitely recommend shopping there but repairs? Not a chance.

J. H. C.

Recently open new branch, great location. Gives another location of convenience for customers. PB tech are price leaders and also beats NoelLeeming and Harvey Normal on product range and choices. Before you buy elsewhere, always checkout PBtech and save. This store space is smaller to other PB tech stores but their comprehensive website will tell you if the items you are wanting are in stock or not. Very handy location, right opposite to St Lukes Mall (West Side) and parking spaces in front and nearby.

W. T.

Great products and great staff at reasonable prices

G. F.

Excellent service and products/pricing. They helped me with transferring all my data from one broken phone to a new purchased phone.

s. t.

Called Friday for advice on chromebooks at Intermediate level and a very helpful young man suggested a rugged chromebook, so we popped over Saturday midday. Friendly young lady at the door directed us to the next available Sales Rep, Lukas, who was also very helpful and friendly. The monitor cable worked(yay) and we look forward to checking out the ASUS rugged chromebook

M. J.

Thank you to Elijah P for helping me find an awesome pair of headphones. I wasn't sure what to get and he showed me heaps of options, was incredibly responsive to questions and I am super happy with my purchase. Also would like to mention the great work from the security guy with the black Nike face mask who was directing people outside - he was incredibly professional and communicated with customers so well. Very impressed by my visit to St Lukes PB today, thanks so much!

R. K.

We walked into PB tech St Lukes not being experts in the computers parts we needed. Lukas was extremely helpful and friendly in assisting us find the ideal computers set up. Highly recommend giving them a visit.

r. m.

Can't say enough about excellent service by Sunny? Provided some installation as well which really made my day. Setting the bar high for other retailers. Great experience

J. S.

Would have been good to have more attentive customer service staff. We looked around multiple times trying to get someone to come assist but... nothing

C. M.

Great range, great prices. Just a shame every staff member seems like they hate being there and hate people. Order online.

R. M.

Great to have a PB Tech closer to home, staff where the same knowledgeable folk I have come to expect at PB Tech. They have only just opened so are still waiting for the full line up of stock to arrive

E. B.

Normally a great store to walk around in, but currently only pickup due to covid. Friendly staff too.

D. H.

Helpful staff. Not a large branch but a good selection of items, some of which are not on display (check website for availability). Parking is not easy.

Best store ever!!!, Amazing Customer service …Super Friendly staff🔥

Q. H.

Was served by a dude named Lucas multiple times. Was very impressed by his product knowledge, as he was able to answer almost every question I asked him. I asked A LOT of questions. He showed nothing but patience, and willingness to serve. Real cool dude, was super kind from the minute I walked in and he's given me some of the best service I've ever experienced in retail. Time for a promotion!

Didn't have what we wanted but very good customer service

M. M.

Good helpful staff. Easy location . Got what I asked for straight away.

R. N.

Awesome customer service , staff super helpful and great pick up system , shuwei very helpful and kind

M. S.

I just wanted to say that I am so incredibly impressed with the level of expertise and kindness of the WHOLE staff at this branch. They helped me with a new laptop, listened carefully to my needs and when I had issues they dealt with it with a lot of care and understanding and I really appreciate the kindness shown to me by the ENTIRE staff here. I will definitely be coming back.

S. D.

Placed an online order which was promptly filled and ahead of expected time which was great as I was in a hurry for PC cables. When I went to collect, they could not find the items on the collection shelves, but fortunately had more in stock so reasonably quickly found replacement items. Would use them again as store was convenient and prices fair.

There is not much they haven't got. With good competitive prices and specials

M. G.

Security guard made this place awesome b4 I even walked in. Service was average. But that guy made my visit outstanding.

A. V.

It's great to have a pbtech in St Lukes, and the store is no slouch when it comes to variety of consumer goods. Over the last couple of years, the supply and variety of enthusiast components and adapters have increased, making this my go-to electronics store!

P. M.

great range, staff know their stuff. In and out in 15 mins with new lap top.

My monitor fell over on the wkd. When I opened and realised it was broken on Monday morning it was not good situation. Got urgent delivery (delivery within three hours of purchase) and my new monitor was here within the hour! My eyes are so much happier now! Thank you for the great service.

G. B.

amazing staff, friendly and always down to help customers.

O. H.

Excellent service. Very helpful staffs

A. R.

I phoned the store while we were in level 3 as I needed help finding the right cables on the website for click and collect. The guy I spoke to was very helpful, he went and found the exact cables I needed so he could give me the right codes to search on their website. He was very patient and helpful.

Quick, friendly service. Good prices.

J. A.

Always super helpful staff, very efficient and professional!

The store at st Luke's is well set out and plenty of products. The service was outstanding (thank you Elijah), nothing was too much of a problem from talking various products options, running out the back to show product, setting up new account. Will definitely revisit abd recommend this branch in particular.

Ordered an air purifier plus some stuff just before Christmas in stock. Item went out of stock soon after. They shipped just before new years but I notice the order didn't contain the air purifier and they told me it won't be shipped until end of Jan. I said I order this while it was in stock so why is there such a long wait? Tried to ask for a compromise because of a long wait but haven't heard from them since for 5 days now. Tried to call and sent repeated emails but no reply and they're not taking calls at the moment either... Manage to get in touch finally and they cancelled my order as requested. Though it took twice, hope things are better next time.

B. C.

Helpful, informative and a little more affordable. All round a good experience although they are very short on Samsung Galaxy S21 lifeproof phone cases with no idea when the next order will next come in...

A spectrum of products with an excellent customer service 😁

P. p.

I had a purchase today. Sale rep 'Nan Chen', he has good technical knowledge. He advised me very well. Recommended to all.

M. G.

Good products at good prices, however the queue for the checkouts was long yesterday, and there were a few, shall we say, "disagreements" between the customers over where the queue was. After a while we all got asked by a staff member "are you waiting for service?" - well what do you think we're doing? We're not standing in a line by the checkouts because we enjoy it! I get it - New Zealanders are not good at queueing at the best of times, but as a store, you should do your bit to make it obvious where you want us to queue up.

A. “. W.

I had a great experience at PB Tech today. I initally went to the Manukau store and the sales people were amazing. They directed me the the St Lukes store which had the things I needed right off the shelf. Nan Chen at St Lukes store was great. He understood my needs, and what I had talked about with the Manukau team and I have walked away with a great package at a resonable price. Thanks team. I'll be back in the near future.

P. M.

Wide range of quality computer technologies, bought a monitor from here ages ago at a very competitive price. Sadly the adapter range is very lacking, however for all your IT needs I'd go to PB tech.

N. G.

Excellent place for my tech needs. From my favourite shops as of 2021. Fast and friendly service with great discounts from time to time. I have zero problems with the products or service :)

y. o.

It can do paywave but penrose one cannot. The service is good compare to that penrose branch

L. K.

We've ended up spending loads here getting new office set ups and the staff are great, huge selection and really fast click and collect

Went first thing on a Saturday morning and it was so busy! So many workers but waited 20 minutes just to ask someone for help. Kept approaching staff whilst they were walking around, but they'd say that their busy. Finally after a 20minute wait someone helped me and they had to get the item from out back.

N. A. P.

Just been here for Black Friday Sale. I can say They’ve prepared well for this event considering COVID-19. They are handing out masks (although I have my own) to customers, there’s limit to number of people inside, they sanitise every customers’ hands prior to entering! Well done!

Good products and easy checkouts

B. J.

Even though the shop was busy I was helped quickly and got what I needed with a minimum of fuss. Excellent experience.

Nice helpful staff, great to have a PBTech local.

d. p.

Nice newish store very helpful staff I can't walk well they went and found all I wanted much better than Penrose no one talked to me there. so will be back at St lukes soon

K. G.

Always busy but we'll stocked.

M. N.

Great location for me. I used to have to go city center and deal with the parking nightmare there. Plenty of parking here, and I did not go there and failed to get what I want so far.

K. H.

I found 3 items I went instore for and none were available. Sales staff were not interested in helping more interested in talking to each other. The counter staff had to help.

Awesome service, in and out with excellent service.

Great customer service generally

Friendly staff, found what I needed, was in and out in a flash. 👍🤓

Friendly knowledgeable staff. Reasonable selection of items, and they can always get bits and pieces in from other stores.

M. M.

Great, good service and knowledgeable staff. Bought an ex- lease pc for a good price and after a month still works great, if it keeps going well will look at laptop next.

Very good in price, service and product quality.

It's busy and parking can be difficult but the staff are great. Replaced a faulty UPS with a smile and no issues.

Quick service, knowledgeable staff.

S. O.

Pretty good store. Good stock. Staff are knowledgeable. Wish they would answer their phones though.

G. K.

Lovely service and easily accessible. Helpful customer support and joyful service. Thank you St Lukes Team.

I bought a printer and 1hr later it dropped by 30%. Would have been nice of them to tell me or have done something about it.

Sweet store although the don't price match

G. B.

the cheapest tech Noel Leeming is a rip off. Also if u break anything the customer service is awesome stuff fixed within like 2-3 days.

M. P.

Helpful service, easy to buy goods and shopping made simple, hassle free and love the layout...new store. Good deals 👌 going everywhere in store and online...

Nice to have a branch close to home. Great service.

If you want to buy electronics item always go to PB Tech. Super friendly and honest staff

A. Q.

Very helpful staff. Bought a Samsung galaxy note 20 5G for hubby's Diwali, Birthday and Christmas gift. 😄

Excellent helpful service. Good quality brands. Reasonable prices.

D. B.

Nice clean store and helpful staff. Seemed to have better stock when I was looking online

A. B.

Not to bad place for electronic stuff, stil overpriced, even when is "sale" , compared overseas, but that's NZ , we always pay top dollar.

Authentic hi-tech & ICT shopping

A. J.

Great shop for all gadget needs. Staff are very knowledgeable and helpful.. highly recommended!

L. P.

Such a handy location especially during lockdowns when you could click and collect. Staff are knowledgeable and helpful

B. S.

Good supply of products, easily found, good parking. Staff could be more helpful rather than talking to each other.

It is great to have a PBtech that is local. Good store with decent prices. Staff are helpful.

S. F.

Nice easy pick up and friendly staff. Wasn't much parking directly outside but plenty of underground parking quite close by.

Fast friendly service.

A. H.

Great to have a PB Tech closer than Henderson or Ellerslie! Parking is limited, best to park behind The Warehouse.

P. T.

Great shop layout. Helpful staff. Will now be my go to tech shop

C. P.

The service here is great. I have bought a WiFi extender and a laptop from here and was very impressed with the service I received.

Staff do try and help but there isn't a lot of variety in store. Several times when I have visited items that aren't in stock will continue to be left on display for days.

It’s good, but when I went it was busy, and I personally felt it was a little chaotic so I left, but would go back for sure

P. B.

Pb tech the IT superstore... Now in st lukes too! Amazing range and always reliable with quality and advice. Your go to for anything IT. Even electronics nowadaya

Team were really helpful .

Great staff, great stock, great prices

Excellent store for purchasing electronics at a relatively good price.

Great product knowledge and service

A. B.

Able to find what I was looking for. The staff was courtious enogh to assist me to find a matching product though it was not the exact one.

I must say I never have to ask for help..They are always available.PB Tech staff is friendly and they really help.

A. B.

Great in good old PB style. Smaller then some other stores but still has everything you could want and need...

E. M.

No HDMI cable included with the Monitor bought but remedied quickly by posting it.

S. R.

First time visiting this new store, very good service and good range of stock

Really happy with a PB Tech at St. Lukes. The Henderson branch is too far and so is the CBD branch. Perfect location.

Got told my item wasnt in stock and went back 10mins later and it was in stock.

Very fast service...

S. K.

Quick precise Customer Service In & out under 5 mins. Parking right at front door

Awesome service. Well managed and helpful staff. Excellent service. 10/10

S. B.

Great selection and prices. Staff can be hard to find on the floor

S. R.

First time visiting this new store, very tidy and well stocked

Still a great place to shop

Nice service, but did not have what I needed

Fast and easy pickup service. Contactless.

M. M.

Super helpful staff, had what I needed and was gone very quickly.

E. B.

Great prices and plenty of staff to ask for advice

Slightly smaller PB Tech than others yet always seems to have the product I want.

Good click and collect service, knowledgeable staff.

I love PB Tech, but you guys always make me wait 30 minutes waiting for someone

R. S.

Super efficient and friendly service. Nice to have a handy PB Tech in the area.

Great service and knowledge

R. R.

Did online shopping, very fast and efficient, helpful staff

Great prices

Great selection of products and really good deals.

h. j.

Very tidy shop ! Frienly stuff and good service .

Good spot, limited selection but that is due to space but staff is wonderful

1 place for IT hardware needs

Great store but always quite busy and very loud

Plenty of good product to see at standard market pricing

Very very awesome staff helping with anything you need

Great place. They pretty much always have an option for you

As always PB Tech has good service and some of the best prices.

Always find what I need ans the staff are always so helpful

Nice stuff nice service

Great staff assistance. Nice change for a pb tech

Great customer service, great shop.

Helpful but a bit expensive, but they knew their stuff

Friendly staff, expensive but you pay for quality.

A very good Computer 💻 Store. 🏪

Great customer service on this visit!

Almost as good as PB's bigger stores

Great shop, great selection, great staff

L. T.

A small store. But clean and organized.

The stuff I needed a good price...

The staff member was helpful and quick

Excellent, great customer service

C. R.

Kool as can walk in and shop 😉

Quick and easy pickup.

j. c.

Awesome

N. S.

Always friendly helpful staff willing to help.

A good place near large shopping mall!

Got what I was looking for.(led lightbulbs) Staff was friendly.

Everyone is helpful. Giving us more options to choose from.

Great shop great staff

O. B.

Great service

Great service and survival knowledge

Great service quick and easy

Excellent products and services.

Super helpful technician that saved the day

Finally a pb tech in st luke's.

Good variety of products!

Very convenient location!

Well equipped store

Great new store.

Very friendly staff!

Helpful people. Tidy store.

Very helpful staff 🙂

Super helpful staff.

Great service!!

Great services!

Great customer service

Extremely fast help

A. B.

friendly & knowledgeable staff

It was very good

Excellent technology and service

Not much like the Penrose.

Nice deals.

Very kind staffs

Very friendly staff

Could be better!

Very limited products

👍👍👍👍👍

Helpful staff

Good service

Brand new shop

Not really helpful

Went click and collect friendly staff, good location.

Very good costumer services!! We bought a graphic card which was not compatible to my power supply, we brought it back to the branch and the sales was friendly, he helped us kindly with the return and refund. We would definitely come back for his awesome customer service again!!