Reviews of Cyclone. (Computer Store) in Dunedin (Otago).

Cyclone

14 Reviews

9 Comments

Computer store

Computer store

8 Turakina Road, South Dunedin, Dunedin 9012, New Zealand

Description

Information of Cyclone, Computer store in Dunedin (Otago)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has a low rate, this doesn’t mean that they offer a bad service or don’t treat their customers well. You should take into account that in almost all cases people only give reviews when they are angry with a service, and not when they are happy about it.

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Open hours of Cyclone

Popular times

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Reviews of Cyclone

G.

Hi Brandon. It is with interest that I note your opinion with regards to your experience in having the hard drive replaced in your computer. Unfortunately, like all service centres, there is an expectation that the customer is responsible for their own data and the backing up of that data. When a hard drive fails... and many eventually do, it is unlikely that all the data is able to recovered. To expect an engineer to be able to recovery all the data from a drive failure is not fair to that engineer. The strong advice to all computer users is to back up your data. With the use of cloud software licensing, assuming that applications have been purchased that way, it is now comforting to know that users are able re-install those applications themselves, after any repair. We do respect your opinion of the service offered, but there is often 2 sides to every story. Should you believe that you have been not served well, please escalate to senior managers who will look closely at your particular un-resolved issues, We value our reputation and consider the service centre being commented on as being very professional in their service to customers.

S.

Great service. They were really quick and called me within two hours to say they had isolated the issue and had ordered a brand new phone through Apple all for free! They discovered that the issue was within a Warranty that couldn't be fixed so had to be replaced, a much better outcome than I was expecting so I was very grateful. Convenient location being very close to the Octagon.

M.

Cyclone was nothing but excellent to deal with. My case was referred to them by AppleCare as Cyclone Dunedin was one of the closest official AppleCare service provider to Queenstown. Its always agonising when one's computer crashes due to an unexpected hard drive failure, which was promptly replaced. As a professional photographer I solely relied on it & luckily had a working backup which they suggested they could re-install if I sent it to them which I promptly did. I was highly impressed with the speed of their service & communication updates each step of the way (something I practice in running my own business). Unlike so many suppliers, its often a worry when one doesn't hear back unless chased numerous times. But in this case I had complete peace of mind that work was underway & that the re-assurance that the backup was current so could be re-installed. I was couriered back to me promptly & all was in working order again much to my relief. Thanks so much, highly recommended company to deal with. Unfortunately I think complainers tend to write negative reviews & happy customers don't necessarily provide public feedback. But I'm a very happy customer & happy to write my honest opinion about my experience! :)

P.

These guys saved my butt! Their service was fast, friendly and affordable - and they turned a real bad day back into a good one by fixing an older iMac for me. They gave great advice, kept me in the loop with updates, and were an absolute pleasure to deal with. Highly recommended!

R.

I had my laptop screen replaced under warranty and I could not be more satisfied with the quality of the service and workmanship!

K.

Fixed the keyboard issue but not the tracker pad issue

A.

M.

J.

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