Reviews of R & L Systems Ltd - Computer Repair Services - Computer Parts & Accessories. (Computer Store) in Dunedin (Otago).

R & L Systems Ltd - Computer Repair Services - Computer Parts & Accessories

139 Reviews

139 Comments

Computer store

Computer repair service

47 Campbells Road, Pine Hill, Dunedin 9010, New Zealand

Description

Information of R & L Systems Ltd - Computer Repair Services - Computer Parts & Accessories, Computer store in Dunedin (Otago)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

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Open hours of R & L Systems Ltd - Computer Repair Services - Computer Parts & Accessories

Reviews of R & L Systems Ltd - Computer Repair Services - Computer Parts & Accessories

M.

I went to R & L Systems LTD for advice regarding a new PC gaming computer that I was building after running into several problems at home. Rene fixed everything super quickly and his communication and advice made the whole process absolutely painless. I would highly recommend R & L Systems to anyone looking for professional, high quality and friendly service and am very satisfied with my final product! Thank you so much Rene :)

T.

Went to R & L Systems Ltd today to get my laptop fixed and I received really good service. Rene' was really patient while explaining the problem and he was very helpful towards me. I would definitely recommend Rene' to everyone! Thank you so much again Rene' for all the help!

E.

Excellent service. Friendly engagement, thoughtful listening to what was needed, quick turnaround, very precise work. Very relieved to have found an IT specialist I can trust to have a really high standard.

H.

Had a bit of a ghost noise in my pc and couldn't find the source, i brought it down to R & L systems and was met by a thorough professional. friendly and knowledgeable, will recommend to anyone who needs his services. Thank you very much for your assistance.

D.

After a terrible experience in Timaru (Tony's Computer Services), I called Rene'. He has been absolutely fantastic. He was able to provide details of what was wrong with my laptop within the day with approximate costs for parts and labour. His quote was very reasonable and his communication r.e. delivery of parts and what was involved in the repair was excellent. I cannot recommend Rene' and R & L Systems highly enough.

W.

Amazing service: very affordable, quick and very helpful and friendly. Would highly recommend R & L Systems Ltd for any PC repair work.

R.

Very prompt service, and honest advice. Rene diagnosed the problem with my laptop quickly, and gave me all the options. His repair options were very reasonably priced, but he ended up pushing me in the direction of a solution that he made no money from. Will definitely be going back here for any future computing needs.

F.

Really excellent advice and service from R&L. Efficient but friendly, and (twice now) has taken all the stress out of dealing with my IT issues. Highly recommend!

R.

Very prompt, professional service - René really takes his time with you, explaining the issues and offering solutions of varying kinds. Great service, communication, good competitive pricing, honesty, and kindness too. Thanks for fixing my laptop that I spilt water all over.

J.

Awesome place, the worker is very honest and knows his stuff exceptionally well. I had a ram problem with my HP laptop which the manufacturer quoted me 500$ to fix. I took it into R & L and they identified the problem and fixed it within half a day all at a fraction of the price.

R.

Very reasonable price for a laptop repair. Replied fast. Took the computer in that morning and was done by the end of the day. He was very friendly and easy to deal with, very professional and the computer is running better than ever. I would highly recommend and plan on using his service in the future.

F.

Great service. R&L where able to fault find the issue with my PC as soon as I arrived. The fault was quickly found and resolved in 5 minutes and didn't charge me for their time. R&L also have a covid plan in place to help keep customers and employees safe. Highly recommended

M.

Excellent service by Rene and I would recommend him very highly to anyone with a computer problem. My computer had been crashing for months slowly doing it more frequently. Usually while playing games but recently started to do it while using basic applications like Microsoft Word. Within a day he had already managed to replicate the crash to narrow down the exact cause of the crash to a faulty power supply, he then did a replacement test to check if it a new power supply fixed the problem, and left it running overnight to be sure it has definitely fixed the issue. At the end of all this I was charged a very reasonable fee for his work and my computer now works properly again. I have now been using it for most of the day with it running perfectly. For anyone wondering about price, it was $65 for the assessment (as stated on his site) Then the price of the new power supply, which was cheaper than I could get it myself, then a labour fee equating to about 20 to 30 minutes of his stated hourly rate (Which would obviously vary based on computer). In the end, it was a very affordable service, a perfect fix, and he is one of the nicest and most professional people I have ever had the pleasure to deal with. I would strongly recommend that anyone who needs help with their computer should go to see Rene as you really will not find anyone better.

B.

Had the old ex work laptop upgraded. An excellent job, cost exactly as per quote, promptly done. Would recommend Rene and R&L anytime.

R.

Rene offers a Fantastic service. He helped me with my computer, explained the problem, gave me my option for the fix, very good affordable pricing and very fast to get my computer back. the beauty of his Repair Shop, you can arrange to pick up late like 7pm... My computer works like new. Recommend to all. Thanks

A.

Rene has got a magic touch. He is methodological and has a positive persona. From my first call to meeting him in person, you could tell he loves to help. Be rest assured you're in the best hands with your computing needs. Good on you, Rene.

B.

Cannot express our gratitude enough for the amazing service we have just received from R & L Systems. Our laptop died & unfortunately (stupidly) we hadn't saved any of our photos to an external hard drive. Needless to say many of these photos were very special particularly due to our current situation. We originally took the laptop to another computer company who told me it was unfixable but for a large sum of money we could send to Auckland and they "possibly" may be able to retrieve the photos. By chance a friend who knew of our dilemma recommended R & L Systems, as her son had used them and was very impressed. Made contact - long story short - we have our photos! So very happy - and to top it off the cost was a fraction of what we had been expecting. We cannot recommend this business highly enough!

G.

Rene went above and beyond to help me out with my computer issues. He gave me all the options and ensured that I understood everything he explained, when I decided to purchase a new laptop he gave me great advice and really went out of his way to help me. Great service, would definitely recommend.

J.

Rene offers & gives first class service! - with plenty of friendly & helpful advice. He's easy to work with, and quick at solving the issues. Highly recommended & great value.

L.

Had a noisy HDD replaced with an SSD; and laptop is feeling brand new - quiet and fast! Rene was responsive and informative with my options; and did the job for a reasonable price. Laptop was ready for pick up on the same day. Friendly and great service. Would definitely recommend. Thank you so much!

K.

I was in Dunedin only for a day and my computer wouldn't turn on so did a Google search for computer repairs. R & L Systems had the best reviews and was nearby so I took it there. He provided top class service. He was able to fit me in that day and as it was a simple matter of removing the battery and resetting he did not charge me. I offered to pay as I needed his knowledge to do that, but he would not accept. So a kind and decent human being and I'm sure he's excellent at his job. Highly, highly recommend. There are not a lot of these genuine people left in today's world. Thank you for your generosity.

a.

The first time I contacted Rene was on a Saturday afternoon. No-one else was available. A paper I was working on had disappeared. Rene worked diligently through remote access to find the assignment. He didn't give up and he found it. Since then he has set up my new computer to make it easy for me to use. When I got hacked he helped with issue arising from extra security measures. He always sorts the problem out. Costs are very reasonable too. Thanks Rene

H.

I'm really impressed by the help I received from Rene'. He gave me detailed advice over the phone during the COVID-19 period when I could not bring my computer in person, and then afterwards he had a thorough (and very fast!) look at it. It's not often I feel comfortable giving someone my computer to rummage around in, but I know in future I will be happy to come back to R&L Systems with 0 anxiety.

C.

Another great repair job. Laptop is flying along! Rene of R & L Systems Ltd quickly diagnosed issues with my desktop computer that another well known Dunedin firm was unable to isolate after having my system out of action for 3 weeks and causing me considerable expense having replaced the RAM, reinstalled the operating system and suggesting it needed a new motherboard. Rene had the issue identified within 30 minutes as a power supply problem. He communicated regularly as to progress and his charge out rate is reasonable. I have no hesitation in recommending Rene's business and ability to service computer systems to you. Interestingly enough I went to him based on his Google reviews. ExcellentEvents NZ Ltd.

T.

Awesome to have a reliable and responsive computer technician to sort our system failure. Rene responded quickly and had our IT system up and running better than before and super quick too.Well done.

P.

I had major virus, malware and ransomware issues with both of my computers. I tried a few computer specialists that I new of, but got no satisfaction and they could not offer an acceptable, cost effective solution or guarantees for fixing my problems. A colleague suggested that I try Rene at R & L Systems Ltd, which I did and it was definitely the best thing I did. Rene rebuilt my desktop, reinstalled Windows, installed better malware and anti-virus software, reinstalled the programs I used, including one that my computer would not let me install. He also thoroughly checked my laptop and installed better malware and antivirus software on that too. Rene kept in touch and remote accessed my machines to fine tune them to get the perfect fix for me.My computers are now running better than when they were new and even running programs I couldn't initially install myself. Rene;'s charges were incredibly reasonable and I still feel that I owe him for the extra time he put in. Rene gives amazing service and he didn't mind my calling for advice (which he did not charge for). I have absolutely no hesitation in highly recommending Rene and R & L Systems for any computer issues you may have. Rene will certainly be my first stop from now on. You really can't get better, friendly, informative and cost effective service anywhere else. Thanks Rene. Greatly appreciated. Phil Garside.

A.

Rene was very helpful. I needed the screen of my laptop replaced. I took it to him on a Sunday afternoon, he looked at it that night, ordered the part in and then had it good to go for me on the Wednesday. He kept me updated every step of the way and provided the service for a reasonable price. I would definitely recommend R&L Systems to anyone

J.

I am new to the country and arrived here with a virus on my laptop. Rene was so helpful when I originally called, and tried to talk me through some self-diagnostic things to see if anything could be fixed on my own before bringing it in. He listened to all of my concerns and talked me through everything he was doing. He ended up figuring out the problem, recovered nearly everything that would have been lost otherwise, and completely fixed the laptop within two days. He also added on virus protection which I know I would have been too confused to figure out. 10/10 Recommend!

M.

René was extremely helpful when my laptop wouldn't get back to work after a bluescreen. Turns out the harddrive was broken. He fixed the problem in less than 24 hours for a price that was absolutely reasonable. Really recommend and appreciate this service!

R.

René put together a new computer for me and the service was incredible. When I couldn't get the components to him, he helpfully picked them up and the work was completed the next day. Everything is running well and I'm happy to offer a strong recommendation for R&L Systems.

W.

Rene is the man! I called him one morning because my battery wasn't charging. He asked me a few questions about my computer, and after learning that I'm a student and didn't have a car, he met me downtown so I wouldn't have to go to him. He appeared very knowledgeable about computers, and luckily one of his "quick fixes" worked for the battery issue, but he had another plan in place if it didn't. Rene was friendly, quick, professional, and went out of his way to make the experience convenient for me. I'll be giving him another call if I have any more computer-related issues.

L.

Dealt with R&L Systems this week after having my desktop PSU fail. Rene was friendly and professional, identified the issue and offered solutions/options and advice. Recommended A++

L.

Rene has been looking after my computer and any problems which arise - (probably from my own doing, lol) for many years now. I can't recommend him highly enough. He always goes out of his way to help and provides great service.

T.

Good person. Good service. Knows his stuff and was able to diagnose my problem in a few minutes. Fully recommend to anyone who has problems with their devices and want a trust worthy person to fix it for them.

Z.

I must give five star!!!! I upgraded my laptop the ram from 16GB to 32GB. The hard drive from traditional hard drive to SSD!!!!! It real changed a lot. Increase some fps at the game. Especially the loading time of the game increased too much. Too amazing. Thanks for rene’s help!!!

T.

R & L systems are professional, friendly, and helpful. Any issues that popped up were resolved promptly and with care. Highly recommend.

K.

I called Rene in the hope of locating a second hand charger for my laptop. He was cheerful, polite, informative, and generously helpful. To my surprise and delight, he followed up with a personal call and several emails with helpful suggestions. I can't put into words how refreshing it is to come across someone who goes out of their way to offer a solution to a frustrating problem. He made my week. If only all service experiences were as pleasant and positive.

Z.

Had a problem with my gps not updating via my computer, messaged Rene, said he would attempt to fix it. That he did very impressed! Thank you very much Rene! , very reasonably priced. If I need my laptop fixed I’ll come too you

N.

My old Windows 7 computer broke down. Rene built me a new computer and upgraded to Windows 10. He transferred my data from the old one - none lost - and assisted me to master the new system. All for a very reasonable price and quick service just in time for Christmas. I highly recommend Rene to anyone with computer problems.

B.

Rene is very friendly and helpful, his advice is very professional and he explains very well for not IT people. He is very fast and very flexible with drop off and pick up times. Highly recommended.

D.

Rene was exactly what you want and more for a computer services business. Had a battery/charging issue with my MacBook and he took extra time out of his day to talk me through all the repair options and costs and even went through worst case replacement options and costs. Very fair and honest prices and super knowledgeable for any computer related question or issue. Would recommend 10 out of 10!

T.

My laptops keyboard and touch pad randomly decided to stop working, I took it to Rene and it was only a matter of hours before it was fixed! He explained everything to me so I could also understand what was going on. I had an overall great experience here and I highly recommend him, I will definitely go back to him if I ever have any other issues!!! Thanks again! :)

T.

Fantastic service. Very knowledgeable, reliable, honest and friendly. Daughter's laptop went from slow and buggy to almost like new for a very reasonable price. Thanks heaps, will definitely use again.

J.

Rene was excellent to deal with in the purchase and setup of new PC.. Prompt response, understood and met my requirements. Assisted with initial setup. In all the best supplier in 35 years of owning numerous PC's. I recommend R & L Systems very highly.

A.

My Macbook Air died on me in January and Rene got it sorted for me. Friendly, knowledgable and kept me informed of any updates with the fix. Great Service!

M.

I build my own PCs and know a good deal about them in general, but had a fault with startup failure after moving to Dunedin and had no parts to test which components were functioning. After researching for somewhere who knew his stuff I came across Rene. Rene diagnosed my faulty motherboard within hours after dropping it off. He allowed me to buy the new parts and assemble them in his workspace. If you are not confident to do this yourself, Rene will buy and install the components for you (at a cost of course). Rene is also very friendly with conversation and overall, I had a pleasant experience dealing with him.

G.

Fantastic customer service, super friendly, informative and clear across every stage of my laptop's repair. Cost was best value BY FAR for what I needed. Would 100% recommend Rene, he ensured the best outcome possible for me. :)

N.

Really great service! Fast, friendly, honest and inexpensive! Will definitely be coming back if I ever need more work done on my PC. Thanks so much!

F.

Rene has helped me for several years now with various computer issues and he is always quick to reply for my cries of help, knowledgeable, efficient, friendly and patient, which I particularly appreciate as an older person who does not have great technological skill/intelligence. Highly recommend.

G.

Rene was top notch, even going so far as to lend me a monitor and various cords and cables while I awaited the arrival of my replacement laptop screen. Very professional and personable, would highly recommend!

t.

Hi, Rene was recommended to me by a work mate, i made contact, then dropped off my computer. He diagnosed and suggested a solution. I conducted my due diligence on products and prices offered, and found he was upfront with everything, the build went ahead quickly, i was notified at completion. I personally never go to big computer stores for buys or repairs, as i have found the time frames and costs involved to be prohibitive to the average person. In all, Rene at R&L Systems, was friendly and professional and i will continue dealing with him when i strike any more computer problems. thank you Tony Pritchard

A.

Rene gave me wonderful service & helped me tremendously with all the issues I'd been having with the setup of my computer & printer. He was very obliging & easy to work with & I have no hesitation in highly recommending him with these sort of problems.

A.

Rene resurrected my old iMac and it’s now new and improved. Great communication and really friendly to deal with. Super efficient service too, even over the holiday period. Very impressed and would recommend to others.

L.

Amazing service. I wouldn't go to anyone else.

A.

Very knowledgeable and helpful with my laptop repair. Very professional. I will definitely be coming back if my laptop has any future issues. Thanks so much!

A.

If you are browsing through reviews trying to find the best business to deal with your computer problems, look no further because R&L Systems is your answer. Not only does Rene offer fast, effective, and high-quality IT solutions, he is friendly and willing to help. Great communication and customer service. Highly recommended!!!

J.

Rene from R & L Systems Ltd assisted me in my sole trader business with a complex computer issue that was impacting on the quality of my work and required a speedy fix. I had tried on my own to sort it out several times, without success. Rene went above and beyond in researching the issue and coming up with a solution that meant I could focus on my business. Thanks so much Rene, one less thing for me to worry about! Highly recommend

r.

Excellent service, I desperatley needed my laptop fixing and managed to get it done with great attention to the safety of himself and his customers in this time of lockdown. I can most definitely recommend.

E.

I was given Rene's name by a Dunedin firm some years ago now and ever since that time, a few years ago now, he has dealt competently and reliably with any computer difficulties I've had . Recently he set up a new computer which he chose and organised for me. All so smoothly done with no worries on my part. Transferring data, .photos etc. Being electronically inert I have appreciated his guidance and friendly support as he has enabled me to remain in contact with family and friends overseas. Very important as a grandmother.

M.

Rene is a lovely guy and I can't speak highly enough of his work. He's helped me out with two very different problems speedily and expertly without making me feel stupid (and I was!).

C.

Rene picked up my hard drive and had a look at it and reported to me the next day, though the hard drive was beyond repair, the service and advice was beyond recommendation. Will recommend him to anybody!

C.

Have had repairs done with Rene twice, excellent service both times, fixed my laptop speakers while I waited even! Will definitely use again.

d.

Can't speak highly enough of the service offered by Rene. Most recently an IOS update caused some havoc with my system, and Rene responded quickly by email to my plea, followed that up with a couple of calls, and within a short time I was sorted. This is typical of his service. Fast and efficient. Dougal

M.

As I said in a text to Rene I believe you are worth your weight in gold. Rene takes time to explain everything and makes us feel like nothing is a bother we'd like others to know how much we appreciate his manner and his professionalism always there to help so thankyou yet again Marina

D.

Prompt, friendly and incredibly reasonably priced

A.

Professional, very friendly and fast service on short notice. I needed to get my computer up and running urgently, and Rene delivered top notch results!

E.

Rene is very knowledgable, transparent and genuine. Experiences with him have only ever been great!

H.

Rene you were very helpful fixing my laptop remotely it saved so much time doing it this way. I am very happy with your service and would highly recommend you. Thank you very much

K.

We can't recommend Rene highly enough. He has fixed our computers remotely and locally and has helped with the purchase of new computers, software, accessories etc for work and school.

S.

Wow what a guy, so happy with Rene'a service! Would definitely recommend, literally don't go anywhere else! Verging on inspiring, might take a computer course now. Computer nieve student, Sam

E.

We have used Rene for all of our IT hiccups, he always goes over and above to provide an excellent immediate service with humour and patience!

B.

Rene is very professional and I am very pleased with the computer that I purchased from him. Great back up service

B.

Thanks to this company's knowledge they were able to point me in the right direction to get a PDF file from a Blu-Ray disc. Excellent service that was really helpful. Great result!!

L.

Lovely service and great at explaining!

M.

Had an irregular issue with my computer so I rang them up dropped it off that day and the issue was resolved very quickly, Had no issues and was informed every step of the way to the problem being fixed, would use them again without a doubt. Would recommend them to anyone.

w.

I had a great experience with Rene. Always quick to get back to me, didn't charge for advice, friendly and very accessible. Highly recommended! - Jocelind

J.

First time dealing with Rene and couldn't speak higher of him. Exceptional communication and service. Would highly recommend

K.

Could not get in to my Gmail,then it did not recognise a vaild email address. I rang Rene to see when it could be sorted out. Great service did it for me on the spot.Price was great as well

A.

Excellent prompt, efficient and informative computer help. Can always rely of Rene to solve the problem!

K.

Very good service. Repaired my laptop screen very fast. Definitely recommend. Thanks Rene.

C.

Absolute life saver! We had a great experience. Rene really looked after us, saved all our data too! Thanks again 😁

L.

Highly recommended! René is very competent, available and quick to point you in the right direction. If you have a problem he will fix it or help you to find a solution!

S.

An excellent computer company. What i like is that he has a link to my computer and can most times see what is wrong and fix it without comming to the house. Has very resonable charges, and nothing is a bother. I woulkd recommend this company to anyone like me that does not have a clue on computers. Syd Adie

T.

Absolutely amazing service!! Kind and friendly service, super quick (repaired my laptop screen in less than 4 hours), and supremely good value! Saved my guts 😁✌

M.

Great service! Prompt, professional and good value.

B.

Great service when my macbook was slowing down - explained all options to me, and carried out the work promptly. All good .

T.

Thank you Rene for your personable services and willingness to resolve my laptop problem. Thank you Tia.

T.

Excellent service, communication and value. Rene is an absolute expert. Highly recommend.

M.

Excellent service, super nice guy, responsive & a good communicator. Thanks for your help Rene.

M.

The attention received was prompt, effective and reasonably priced and I won't hesitate to use him again should the need arise.

C.

Rene is great to deal with. Very professional. Reasonably priced and great service.

P.

Friendly, excellent fast service. I highly recommend Rene and R&L Systems.

C.

Appreciated the practical and money saving advice given. Prompt and friendly service.

L.

Rene has been extremely helpful to me and generous with his time and technical help.

A.

Amazing service, Rene fixed my computer very quickly. Thank you very much man!

D.

Very helpful and even tried to troubleshoot when I first called. Great service, would recommend.

E.

Thankyou so much for telling me how to check the hard drive on my Acer laptop it did pop out but all fixed now, you are 1 kind computer genie!

G.

Renee offers prompt affordable service with honest advice.

R.

Awesome trade. Very helpful and trustworthy!!

D.

So thankful to have Rene involved with my IT work....Thanks Rene..Would thoroughly recommend.

K.

Super helpful when my Mac stopped working - thanks so much!

S.

Great dude, super friends and got my laptop working super quickly. Thanks heaps

B.

Fantastic service, friendly and down to earth couldn't reccomend more

C.

Great service, thanks Renee.

M.

Thank you, Rene for friendly, helpful and fast service. Appreciate your help and being there for another satisfied customer.

N.

Great service and would 100% go again!! Can't speak highly enough! Best place to go!

K.

Great service and always very helpful, thank you Renee

K.

Professional and quick service. Easy to communicate with, fast service on a Sunday.

D.

So friendly and helpful. Really appreciated your advice that saved me lots of money.

V.

Really helpful. Definitely friendly, knowledgeable and enthusiastic to help. Cheers

K.

Excellent service recommend them for computer services.

K.

Sorted out my problem in 5 minutes and was free of charge!! Highly recommended!!

S.

Great and efficient service and a pleasure to deal with.

R.

Super Helpfull and verry friendly i would verry much recomend them!

C.

Great service and communication. I love this guy!

T.

Quick reliable and friendly service (:

M.

Very accommodating, even on a public holiday! Fixes everything about computers.

N.

Very fast and efficient. Five stars

G.

Simply amazing service, how would I survive without this place!

A.

Good service vary friendly 👍

C.

Very good computer company to deal with

G.

Excellent comprehensive approach. Thanks Rene.

S.

Great service and reliable

D.

Best Friendly Service 10/5

m.

BRILLIANT EXCELLENT SERVICE AND SOLUTIONS: BRAVO!

A.

We have dealt with R&L Systems for many years and have found Rene’ to be very professional, helpful, courteous, reliable and goes the extra mile for us whenever we have a problem. His first class service, prompt replies, knowledge to any queries are very much appreciated and we would recommend R&L Systems to anyone that has a problem for very fast and reliable service. Rene’ is our real computer guru.

K.

excellent job problems solved

P.

Great service

T.

Great service

J.

Helpful and friendly

A.

very helpful!!!

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