Reviews of PB Tech Petone. (Computer Store) in Lower Hutt (Wellington).

PB Tech Petone

600 Reviews

133 Comments

Computer store

Computer store

Electronics store

69 The Esplanade, Petone, Lower Hutt 5012, New Zealand

Description

Information of PB Tech Petone, Computer store in Lower Hutt (Wellington)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of PB Tech Petone

Popular times

Monday

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Reviews of PB Tech Petone

G. W.

While looking to upgrade my 2011 Lenovo 'Think Pad' I visited PB Tech's new Petone store. I was ably helped by PB Tech's Hou Teo. Hou provided me three great laptop options and how PB Tech could clone software from my old Lenovo to a new release product from Lenovo or Asus. I will be back to purchase a new Lenovo Yogi 7 with a 1TB drive.

G. J.

Thanks to the salesperson who listened to what i wanted, discussed price range and use, explained options clearly, and sold me a laptop without trying to get me to over-spend on unnecessary functions. Very pleased with service right from the security guard greeting at the door to the cashier who took payment. Top marks!

N. W.

Fantastic from start to finish. Parking at door, brilliant knowledgeable staff, super friendly and helpful - purchased a tablet on backorder, expecting to receive it a week later... got a text the very next day that it was ready for collection in store! Such good service. Would give 10 stars if I could.

J. H.

I went to PB Tech Petone during the Boxing Day Sale hoping to upgrade my PC graphics card. It was insanely busy but the staff still managed to treat me as if I was the only customer in the store. The advice that they gave me was great and then they installed the card for me despite the masses of people around. A special shout out to Daniel. I buy a lot of tech equipment. This was my best ever tech retail experience.

B.

Absolutely exceptional service. Came in with an unusual error on my PC, and one of the customer services reps managed to diagnose the problem and find me a suitable replacement part. They even fitted the new part and tested it to see if it works. 10/10 customer service.

A.

Hoped for long to have another store in Wellington with easier access for those outside of the city. 👍 Thanks PB 😍

I. A.

Bought a bunch of PC parts for a custom PC from this branch and thought the customer service was great! The operator I had was very patient, helpful and transparent with his information which I appreciate a lot. He was also very professional in the way he carried himself and his opinions and I just can’t recommend him enough so thank you Yong! The reason I have left 4 stars instead of 5 is because one of my cpu cooling fans was not spinning when I had turned my PC on for the first time, so I restarted it a few times to see if that would get it working but it did not. I do not know if this is normal or not as I am new to the PC scene so I tried ringing into PB tech Petone to see if I can get some help because they are the ones who built the PC, but could not get through to anyone as the phone line would ring a few times then just cut off leaving me having to ring again. I rang in more than 15 times without getting to talk to anyone so am not sure if they’ve actually got someone to handle their phone lines or not. Other than this issue, will definitely be using PB Tech again in the future and can highly recommend it.

N. K. (.

Petone branch seems to have good stock and nice staff. Prices can be higher than elsewhere but all its competitors are in Auckland. Good for when you need it now.

S. C.

My interaction with the service team has been excellent. Shout-out to Kevin, chan and dyson. Really lithe guard on duty as well. Have done two upgrades her and am happy

c. m.

The covid awkwardness of this shop is beyond stupid. They've fenced off the whole store and it's like the night pay at the petrol station. The store in town is alot nicer, you can walk around and look at goods

J. C.

I went there to buy a cable for an ipad. These guys are taking Coivd seriously, and there was a sizable individual outside the door not unlike a bouncer. He was approachable but did inform us of changed shopping conditions. The shop had moved to online but, they did have a person whom you tell what you're looking for and he'll get it. This way the time people spend inside is minimised and so is the risk of catching 'IT'. Great idea but such a pity that browsing (and impulse purchases) has been eliminated. All staff members were busy but those that I did deal with were knowledgable and helpful.

T.

Stewie Liu and crew are absolute lifesavers. My 3 monitors died on me when I had a report with a short deadline. I called PBTech Petone and asked if his good soul would wait for me to buy a 49'inch monitor, even though I'd arrive at the shop 15min after closing hours. He was very friendly and understanding, told me to be safe and he would have everything sorted so I'd only have to pay. As soon as I get there, it took a few minutes and he saved my job and did the good deed of the day. Thank you Stewie, you are the man. And thanks to the crew for patiently waiting with him. I will be forever grateful. You guys rock!!!

p. s.

If you are looking to build a gaming pc and don’t know where to start, get in touch with Daniel Qin. He was extremely helpful and very patient with all my questions. Not only did he help me with selecting all the parts as per my budget, he also built my gaming pc for me. I am very happy with the end result and very pleased with the service.

D. M.

I visited Petone Branch on a busy sales day weekend. I had a complicated issue I needed to resolve related to my online order (3k gaming PC). I was not sure how my request would be received. Fortunately, the sales rep I approached was excellent. He was very straightforward and efficient. He understood the problem without needing much explanation. Even though he was not native English speaker (possibly mainland Chinese) he was far easier to communicate with than most sales rep I have to deal with. He took the initiative (rare these days) and fixed the problem. Regrettably, I didn't catch his name. All the staff were excellent. It felt like a very well oiled machine. I was in and out, got what I wanted, bought what I needed, in a fraction of the time. Highly recommend this store and its staff.

N. B.

Great experience shopping there! The store is much bigger and more easier to navigate than the Wellington store. Staff have been friendly and helpful the times I have been there. The only real complaint is that I wish there was more parking near the store. But that being said the Briscoes/Rebel Sport parking lot is quite close and walking distance away from the store.

Q. W.

I went into PB tech a few months ago with almost 0 knowledge of what i needed, all i knew was, i had to get my son a gaming PC for his birthday. I was welcomed by Daniel. After a lengthly discussion i realised i needed to go home and do more research. Daniel provided me with a few options for me to investigate. After a few weeks and many text messages back and forth, Daniel helped us select a great gaming set up = monitor, PC, keyboard/mouse etc. We have had it running for a week now and everything is amazing. Thank you PB Tech Petone. Thank you Daniel. Daniel went above and beyond to ensure we had a great first experience. Sometimes he would respond to my text messages out of work hours and was always attentive and helpful. That kind of commitment and dedication is rare these days. Keep up the great work. PB Tech Petone will be my new local :) Merry Christmas.

G.

The best place in New Zealand to get computer parts. And they often do great deals on cell phones as well.

A.

Great service. PB Tech have always been my preferred retailer for all things electronics or computer related. However, they did not have stock of the phone I wanted even though it was on display.

S.

Love the branch, very spacious but can get very busy so could use more staff. Place is bright and easy to find things unlike the cbd store. Staff are also knowledgeable during my last visit and also helped me order my gaming monitor from an Auckland store since they were oos. Very happy with my purchase as it came in 2 days.

D.

Great place for all your tech needs (or wants), store is spacious and well stocked. Although there were very limited amount of pre built PCs on display. Staffs were very intuitive and helpful, props to them.

d. q.

Clean shop and helpful staff. I was served by Stewie today. He’s friendly, smart, and very handsome.

J. Z.

Excellent service. I called them to check if item was in stock. While driving there I got a SMS message to click and collect. They had linked my phone number to ty account and item was ready to collect Very impressed.

j.

Consistently good service here and in Wellington. The Petone branch has a good stock but is rather more focused on consumer items.

M. Q. t. K. O.

I went in today with limited knowledge and was greeted by Daniel who took care of me nicely. He was informative and very helpful so i will continue to work with him as i build my son his first gaming PC. Thanks Daniel. Thanks PB tech.

A. M.

The staff were very friendly and helpful and knowledgeable, lots of quality products in store, and with low prices you won't find anywhere else.

L.

Great for your PC and tech needs. Good store layout that affords social distancing in this day and age. Appreciate the daily specials!

R.

Very good service. Gave me a loan phone while mine is repaired under warranty. Thank you!

G.

Brough in a PC to be repaired on a sunday. The turned out to be dead but pbtech were able to diagnose the problem and replace the parts within 24 hours. Exceptionally fast and great service.

C. B.

Great service. Great covid setup, you all must work 1000% harder in these times. Well done to you all!

S. E.

Great to have a shop so near. Good parking. Great service

K.

Easy to find the electronics you need. Wide range of brands and products. Staff helpful and pretty knowledgeable a out their product lines.

G. D.

Great service, thanks. I had to return an item. This team go above and beyond expectations

A.

Good range of products and very helpful staff unlike Vivian st PB tech

C.

Ordered online and ready for pickup moment's later. Easy collection too.

L. H.

For many years i have been a loyal customer with PB technologies. When I walked into the new store in petone and was greeted by Daniel. Thank you for the outstanding customer service provided by yourself to meet my needs. I will be sure to recommend to family and friends. Thanks again!

J.

Love PB Tech. I buy almost everything technology related from here as they often have the best prices. PB can also stand for peanut butter and everyone loves peanut butter. They also do LayBuy!

D. T.

Great service not as much selection as the one in wellington but will still scratch your tech itch

J.

Always impressed with the amount of products PB tech has. The customer service is always very good too and this store is nice and new! I like how the staff are not invasive either. A simple ask if you need help after you’ve walked in then leave you to it .

C. B.

Fast friendly knowledgeable staff. Store layout is great and well stocked.

M. P.

Always nice and helpful staff. Finding parking during busy times can be an issue.

T. (.

Easier access to parking space. No need to travel to Wellington site if you live in Lower Hutt. A lot more convenient to travel to this site and several other types of shops are close by.

M.

Very nice place to buy digital gadgets with a lot of variety and varied pricing.

M. H.

So now you have PB Tech in Lower Hutt, more specifically in Petone, located at the junction of Te Puni Road and the Petone Esplanade. If it is your first visit you may be excused for not finding the entrance easily especially if you were parked along the Esplanade, because when their car parks (10) are full, the cars do block the view of the Entrance, and the signage is also blocked from view by the eaves. Parking is limited but more than their Wellington branch which is non-existent! There are only 10 car parks right at the front of the entrance; try parking along Te Puni Road or the Esplanade and you should be okay for non-bulky items. It's convenient to have this PBT branch in the Hutt as there are hardly any similar alternatives in the region and that's before we even start discussing service and pricing. Their Wellington branch has performed well on both counts although not 100%. We shall see how this new kid round the block performs ... so far it is a bright and shiny new store. We wish it every success. Stay tuned.

O.

Good place to purchase PC products and related items.

M. L.

Great place to shop for mobile phones and other electronic items.

G.

Nice compact PB store but parking is a big problem considering it is not close to public transport.

C.

Daniel brought me a really good customer service experience, helpful and always figure out my problems on time.

c.

Great selection of well priced computer products

E. S.

PBTech has always been my go-to place for tech-related products. They have excellent staff that are very helpful and also a large range of products!

J. B.

Best news ever. PB Tech opened a shop in Petone close to my home. Clean new store, lots of stock, helpful staff. Awesome PB Tech pricing too.

T.

Helpful staff, really quick to get in and out, very nice to have a pb in the hutt now

M.

Great place, great stock for my dell laptop

A.

Newly opened at Petone, really big and sufficiently stocked with mobiles and computers including their accessories.

A.

Good range of item nice staff but a bit of a annoying warranty process.

S.

Great looking show room, super helpful staff. Terrible parking. No parks available outside or on any of the surrounding streets at 11:20am.

S.

The only computer parts store worthy in New Zealand

R.

Great to have alternative location to that Wgtn store with no parking...

s.

Excellent collection good customer service and free parking

P.

Parking is an issue.did not have the item I was after even though there web page said they did

G.

Had the part we required, just have to put up with waiting outside in the que.

W.

Worth a look. They sell lots of electronics from cameras to computers, at good prices.

T.

Absoloutely A+ customer service. Quickly and kindly solved my issue.

D.

Stocks good range of technology products. Includes some parking. Helpful staff

A. S.

Great customer service, I love the new store

R. P.

Very nicely laid out store that does not feel cluttered. Friendly service.

D.

Service is miles better than the Wellington city branch.

R.

Obviously the range and prices are great. But the service in this store is pretty average. Just be prepared to be annoyed by a lack of service.

J.

Good range is a bit crowded but great location

C. E.

Bright, new store. Knowledgeable, friendly staff.

b.

Modern layout and easy to navigate. Helpful staff.

M.

Good range of products. Good service

D.

Great store layout & great prices. Very helpful assistant got me what I needed.

A. G.

Parking a real nightmare but shop itself is great. Thanks pb tech for coming to Petone!

J.

Good to have this shop in Lower Hutt. Long time overdue. Parking is very limited.

S.

Always great service here.

N.

Great to finally have this store in the hutt

R.

Seems to be more of a warehouse storefront, cannot comment further at this time.

T.

Great to visit the new PB Tech Petone. Very helpful staff and as always, an excellent range of IT gear. 👍

J.

Yeah Mate pretty good aye. I like the customer service from my mans Dillan. Give my mans a raise yeah. Will come back

W.

Excellent store. Super range

M.

Good place to visit if you need computers , electronics and accessories

H.

Yes!! So pleased to have a PB tech in the Hutt!! Good parking and easy to get to. Hurray!

M.

Handy to have all PC gear close by in Petone. Good selection

Q.

Great pricing and advice, stock can be difficult to find but always online.

M.

New store so probably still finding their fetlet but found customer service lacking and didn't have all stock on hand

D. M.

It was a nice experience, staff is very helpful.

S.

Sale time when I was there. Very reasonably priced with helpful staff

V.

Nice store, lots of stock and knowledgeable staff.

G.

Nice new bright store, parking outside. Well laid out

D.

Good serviced, great to have them in the Hutt.

C.

Very good customer service thanks 😊

E.

Lots of specials but pricing is still high on certain stuff

T.

Helpful staff, had what I wanted

陈.

Good range of electronics! I love PB Tech!!!

P.

Glad to have a second PB Tech shop in Welly

L. M.

Excellent service and awesome shop

c.

Good prices on tech.

H.

A1 friendly and helpful with the problems

n.

Sweet place to head to for parts and accessories.

P.

Nice new shop, friendly staff

L.

Brand new store and specious.

J.

Good place to buy that tech you need 🙂

G.

Best tech shop

D.

It has good deals.

R.

The prices are very reasonable and the service is great.

P.

A real computer enthusiasts store

S.

So helpful and professional.

A.

Awesome now they are out here..

J.

Great store

R.

Excellent service

P.

great shop

C.

Great staff. Prime location.

A.

Made use of their opening specials

J. M.

Great service

E.

As always the guys are most helpful!

K.

Daniel Qin so helpful la

D.

Great service.

M.

Very efficient service

G.

Awesome shop

L.

Great

F.

Great gears!!

G.

Ok

D.

Good quick service

I.

New and good staff

A.

Helpful staff

A.

Cords

C.

Friendly team.

C.

Helpful staff

T. M. C. P. R. C.

Honestly these guys are usually very good. But when the item you order days in advance for ya kids birthday doesn't turn up even the day after it was required... 4 stars but every other day a solid 5

А.

(Translated) Good hardware store, with a wide range (Original) Хороший магазин техники, с широким ассортиментом

W.

J.

K.

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